• Work with the team to achieve HRS SLA targets through daily operations
• Main responsibilities include but are not limited to, payroll data collection/verification, onboarding, offboarding and other HR operational tasks, etc., which are within HRS' working scope and per SOP/SLA
• Interact with relevant HRBPs and employees to solve the issue and provide timely, high-quality support
• Collaborate and cooperate with other HRS work streams to ensure the smooth HRS operations in the target countries within the scope
• Escalate the service requests beyond the HRS scope and SOP to the next level
• Assist with HR Services projects and programs 
• Be a backup for other team members in case of an emergency
• Learn EBS tools to drive continuous improvement of the processes to enhance process efficiency, quality, and productivity
• Partner with management and other key stakeholders to process complex, confidential, and time-sensitive data
• Make recommendations, participate in UAT testing, implement systems and process improvements
• Drive tasks to completion
• Contribute independently to a variety of processes, with some assistance and normally receive general instructions on routine work
• Work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
• Exercise judgment within defined procedures and practices to determine appropriate action
• Develop professional expertise, and apply company policies and procedures to resolve a variety of issues

Skills: Payroll Processing, HR Operations, Data Verification, Issue Resolution, Process Improvement, Stakeholder Collaboration, UAT Testing, Confidential Handling

• Provide operational support for the delivery of BlackRock’s global benefits programs (financial and personal wellness and work/life initiatives)
• Liaise with other HR stakeholders and teams to get complex employee queries resolved
• Actively support benefits contract renewals in partnership with vendor management and Global Benefits teams
• Invoice processing for all vendors including tracking of payments and outstanding invoices
• Analytics support for creating and reviewing monthly exception reports
• Undertake a detailed review of monthly exception reports and resolve with the relevant stakeholders
• Provide operational support to complete internal and external surveys and benchmarking within the timeframes
• Periodic reconciliations of benefits funding, headcount and corporate deposits
• Providing payroll inputs to the payroll team for voluntary deductions
• Build a deep understanding of the global benefits and be able to act as a competent backup for other team members
• Vendor management and addressing ongoing operational queries with vendors
• Constantly identify and drive process improvement and standardization opportunities

Skills: Benefits Administration, Vendor Management, Invoice Processing, Query Resolution, Data Reconciliation, Payroll Support, Report Analysis, Process Improvement

• Produce and ongoing management of monthly HR MI
• Support for the resolution of ad hoc payroll queries, e.g., overpayments
• Ad hoc support for requests for analysis, e.g., overtime, absence
• Delivery and facilitation of employee information sessions
• Build, maintain and automate recurring metrics and reports using SQL, Excel and/or other scripting languages
• Build insightful visualizations using Tableau, QuickSight, etc.
• Complete ad hoc data retrieval and analysis using relational databases, Excel and other data management systems
• Monitor existing metrics, develop and propose new metrics, and identify new, actionable risk signals
• Design and implement reporting solutions enabling stakeholders to manage the business and make effective decisions
• Support cross-functional teams on the day-to-day execution of projects and initiatives
• Help gather requirements and specifications with business and development teams

Skills: HR Reporting, Payroll Support, Data Analysis, Metrics Automation, SQL Scripting, Data Visualization, Risk Monitoring, Report Design

• Lead a team of recruitment coordinators and data analysts
• Ensure adequate staffing as per dynamic demand trends
• Build and sustain trust while leveraging partnerships at all levels
• Understanding internal stakeholders’ needs and delivering value by creating the right solutions for them
• Use data and analytics to drive the recruiting strategy, planning and process
• Address and solve any data integrity, compliance and reporting issues, and provide insight and commentary on local and functional labor markets
• Manage all compliance reviews as determined by the risk assessments and audits including planning, control testing, evaluation and reporting for all activities associated with recruitment
• Responsible for ensuring the timely publishing of the weekly/Fortnightly dashboard
• Conducting monthly/quarterly audits on the system reports and escalating to a higher level to fix the issue
• Work closely with candidates, hiring leaders and recruiters to ensure real-time communication on recruiting initiatives and issues arising
• Ensure high-quality results, process compliance with operating guidelines and align with global recruitment standards
• Ensure data integrity throughout the Recruiting lifecycle
• Loading new positions into the ATS, scanning and saving supporting documentation, and maintaining data routinely
• Support recruiters and coordinators in generating and sending offers and contracts to the candidate, and sending disposition correspondence
• Ensure documents are collected in advance and educate candidates to upload on the background verification portal to avoid last-minute hassle and ensure seamless onboarding
• Liaison with Background Verification, Right To Work, and Recruitment Servicing Operations team to ensure process compliance
• Ensure a seamless end-to-end experience for candidates, Hiring Leaders, and Recruiters by acting as the logistics liaison
• Ensure operational excellence, triaging key issues that arise during the recruitment process
• Update all GTA processes and policy documentation

Skills: Team Leadership, Talent Planning, Stakeholder Engagement, Data-Driven Strategy, Compliance Management, Recruitment Operations, Candidate Experience, Process Improvement

• Provide prompt, courteous and accurate employee support as a primary point of contact for general HR queries across the MENA region using multiple service channels via the Salesforce HR case management tool
• Identifies and solutions simple to complex HR transactional activities across the employee lifecycle, i.e., to onboarding, HR policy, process, payroll, benefits, HR systems, and employee and labor laws
• Responsible for regular HR related-data entry into the company's SAP HCM software related to employee master data changes, payroll and other data points
• Collaborate with back office HR teams alongside IT and the HR Business Partner to deliver holistic solutions that incorporate the requirements across teams
• Accurately maintain employee records including across the employee life cycle i.e., scan, store and retrieve employee work documents
• Maintain data confidentiality related to all Human Resource and Payroll information, along with adhering to the Code of Conduct and Mission and Values statement of the company
• Adhere to and meet the service levels at all times whilst maintaining pace with quality discipline
• Works with management to improve the automation, efficiency and quality of operations
• Practices active listening skills and projects confidence and professionalism
• Navigates effectively in a changing environment where competing priorities require flexibility including flexibility in scheduling support 

Skills: Employee Support, HR Transactions, SAP HCM, Case Management, Data Confidentiality, Records Maintenance, Service Delivery, Process Improvement

• Consistently applies People and Places policies and standards to situations (e.g., performance, conduct and attendance)
• Manages performance, conduct, and attendance-related cases end-to-end across multiple geographies, with occasional consultation with the team manager, and escalating complex cases to the employee relations team
• Provides coaching to managers and employees to prepare for ongoing performance-related conversations (e.g., monthly check-ins, 1:1s, and year-end conversations)
• Follow the playbooks, protocols and standards and requirements for case documentation and management developed by the Employee Relations team as it relates to addressing employees not meeting expectations, and contributes to further improvements
• Exercises critical thinking and influence in gathering and assessing all relevant data and information for decisions, next steps or action plan, assessing options and providing recommendations
• Builds capability for managers and employees through individual cases, sharing insights and trends with the employee relations team
• Assists the channel support team in identifying and routing worker welfare situations to the appropriate team 
• Drives team priorities and projects with well-defined outcomes 
• Contribute to complex team priorities and projects and/or People and Places priorities, with outcomes that are only somewhat defined

Skills: Policy Application, Case Management, Performance Coaching, Employee Relations, Critical Thinking, Decision Support, Manager Enablement, Project Execution

• Develop and deliver scheduled and ad hoc HR reports, analyses, templates, dashboards, scorecards, and metrics
• Research, analyze, and present HR data, analysis, and recommendations
• Respond to HR data requests on an ad hoc basis by gathering, analyzing, and reporting relevant data from various sources
• Develop and maintain HR metrics management dashboards
• Collect and analyze global HR information related to compensation, benefits, recruiting, and HR policies and practices
• Prepare and submit government reports and respond to government data requests
• Responsible for HR data entry
• Review and input employee data
• Manage the workflow approvals process
• Audit HR data, troubleshoot irregularities, and ensure data integrity
• Participate in the design, test, implementation, operation, and enhancement of HR systems
• Recommend and facilitate HR system, program and process enhancements
• Identify, troubleshoot and resolve ongoing HRIS functional and technical issues

Skills: HR Reporting, Data Analysis, Dashboard Development, Metrics Management, HRIS Administration, Data Integrity, Workflow Approvals, System Enhancement

• Provide end-user support
• Optimize HR data processes and systems
• Partner with HR and Payroll on system upgrades
• Support the global compensation annual cycle and communications
• Research and analyze competitive compensation and benefit practices in relevant global job markets, and provide recommendations to the program, policies and practices
• Participate in surveys related to compensation, benefits and HR practices
• Coordinate and conduct HR system, process and program training sessions
• Create and deliver specialized presentations and training on HR related topics across the business
• Partner with HR team members to support organizational development, recruiting and total rewards initiatives
• Support the budgeting and manpower planning process
• Assist in various HR projects and continuous improvement initiatives
• Ensure compliance with Data Privacy and Protection Guidelines
• Provide advice and support to the organization regarding HR policies, processes, and best practices
• Assist the HR team in the progression and moderation of operating policies, guidelines, and systems to encourage best practices within the company

Skills: End-User Support, Process Optimization, System Upgrades, Compensation Analysis, Survey Participation, HR Training, Policy Compliance, Project Support

• Provide operational support to HR Business Partners on both cyclical and ad hoc HR processes including performance management, promotions, compensation and talent management
• Support will involve ensuring data is captured accordingly, handling reporting requests, assisting with audits, and tracking and maintaining employee data and documents
• Provide day-to-day support for employees and managers on operational HR matters by providing timely, accurate and thorough responses. (ie. answering policy questions, assisting with offboarding of employees, immigration questions, leaver processing, employment verifications etc.
• Project managed, planned and ad hoc activities for the HR Business Partner team
• Manage the documentation and follow-up process for both voluntary and involuntary leavers
• Proactively suggest process improvements to enhance efficiency
• Identify process issues through day-to-day transactional work and escalate
• Work with HR stakeholders to analyze HR metrics/data from a variety of sources
• Research, analyze and work through various HR issues/challenges, and participate in problem resolution/solving activities
• Analyze HR data and statistics for trends and patterns with attention to recruitment, engagement, motivation, rewards, attrition, etc., with the view to using the data for HR projects and process improvement
• Creates and presents data analyses and reports in the area of expertise
• Coordinates, tracks and organizes work activities and project plans

Skills: HR Operations, Data Management, Employee Support, Process Improvement, Offboarding Coordination, HR Analytics, Project Management, Policy Guidance

• Collaborate with the HRBP local team on different projects and day-to-day tasks
• Assist in advising/guiding the administration of HR related policies and procedures
• Ad hoc reporting and data consolidation and analysis
• Liaison with HRBP, leaders and TA in the development of talent solutions resources for career development, client-specific learning opportunities and/or job descriptions for recruitment
• Manual Headcount tracking and reporting, working closely with C&B and Finance team as a main POC for all headcount and employee financial updates
• Proactively document, maintain, and organize area practices and protocols related to HR policy administration and standards
• Partnering with OTS and the GHRO on Onboarding and offboarding processes and activities
• Work closely with the HRBP team, managers, and employees to improve work relationships, build morale, and increase productivity and retention
• Establish and maintain strong relationships across the client group and cross-functional HR partners
• Execute Onboarding of new employees
• Implement and administer HR policies and procedures, and their dissemination through various employee communications
• Acting as a point of contact for all employees regarding general queries
• Collaborate and participate in ER-related issues, including supporting investigations, creating and delivering findings and recommendations

Skills: HR Collaboration, Policy Administration, Data Analysis, Talent Development, Headcount Reporting, Onboarding Support, Employee Relations, Communication Management

• Analyzes and ensures the effectiveness of all compensation programs and assists with developing appropriate models
• Facilitates the design of pay levels and annual incentive pay programs and prepares proposals for all compensation programs
• Performs job classification reviews (typically on those with a Global Grading System of 12 and over) and market pricing analyses for staff positions
• Oversees compensation table updates in HRIS system, including job codes, job titles, salary ranges, FLSA status and other job-related elements
• Assist other compensation team members, specifically for job classifications up to GGS 11, during absences or periods of high volume
• Develop and deliver meetings and training sessions on behalf of the Office of Human Resources Compensation
• Represent the Office of Human Resources in strategic meetings
• Collaborate in a strategic and supportive way
• Researches and completes fiscal notes in response to Missouri State legislation
• Serves as system administrator for the compensation database and online system
• Completes comprehensive biennial market reviews for staff positions and recommends related pay structure or job alignment adjustments, both independently and with support from third-party consultants/actuaries

Skills: Compensation Analysis, Pay Program Design, Job Classification, Market Pricing, HRIS Management, Training Delivery, Strategic Collaboration, System Administration

• Design and implement innovative, data-driven solutions that address business and HR needs and challenges
• Deliver recurring scorecards and dashboards on business performance and the effectiveness and impact of HR investments
• Lead projects involving quantitative and qualitative studies, statistical and analytical modeling, and prescriptive and predictive analysis using large
• Complex sets of structured and unstructured data, bringing together talent data with cross-functional and external data sources
• Present data, insights, and recommendations for action as a visually compelling story
• Fulfill ad hoc data and analytical requests
• Represent HR and business needs during the design and rollout of company-wide analytics solutions
• Build analytical capability of HR business partners through guidance, consultation, and training as the expert on the selection of appropriate tools, the identification of drivers, trends, and proactive opportunities from the data
• Maintain integrity and strict confidentiality to protect employee data privacy

Skills: Data-Driven Solutions, Dashboard Development, Predictive Analysis, Cross-Functional Data, Insight Presentation, Ad Hoc Reporting, Analytics Enablement, Data Privacy

• Analyzing and presenting HR data and metrics using information from the human resource information system (HRIS) and other data sources to help drive decision-making
• Supporting the new hire onboarding and employee off-boarding processes in partnership with the HRBP, talent acquisition, benefits, payroll, and other internal and external stakeholders
• Collaborating with the HRBP on various activities including manager and employee inquiries, running reports, addressing employee concerns, and engaging with various HR colleagues
• Supporting talent acquisition with various activities including job postings, screening resumes, scheduling virtual and on-site interviews, following up with managers and candidates, and coordinating new hire paperwork
• Partnering with the Helpdesk to ensure new hires have IT readiness on Day 1
• Ensuring employee and new hire paperwork is maintained in the HR system and employees’ personnel files are promptly updated
• Assigning compliance-training courses to new hires and ensuring those trainings are proactively completed
• Responsible for the timely processing and recording of HR invoices and bills
• Creating and providing monthly reporting to HR colleagues
• Contributing to team projects and assisting HR teammates with various ad-hoc requests as workloads dictate

Skills: HR Data Analysis, Onboarding Support, Employee Relations, Talent Acquisition, IT Coordination, Compliance Training, Invoice Processing, HR Reporting

• Provide oversight to payroll processes including quality control and troubleshooting, to ensure high-quality and timely payroll
• Responsible for supporting absence plans including year-end cutover activities as well as ongoing plan maintenance
• Ensure data integrity within the HRIS system and support the maintenance of employee records
• Support HR Business Partners and Benefits group with data analysis and HRIS reporting
• Investigate, resolve and/or escalate HRIS issues and support system improvements
• Analyze data, generate reports, and implement process improvements
• Assist in compensation, wage and salary proposals
• Help coordinate the salary/wage planning process

Skills: Payroll Oversight, Absence Management, HRIS Maintenance, Data Integrity, Report Generation, Issue Resolution, Compensation Support, Process Improvement

• Performs recurring and ad-hoc analysis of structured and unstructured data across multiple data sources, leveraging HR and other business-relevant data to perform workforce analysis and measurements
• Develops data structures and pipelines to organize, collect, cleanse, and standardize data to generate insights and address reporting needs
• Designs, produces, and maintains various HR dashboards and scorecards to provide key workforce measures utilizing a variety of tools (Excel, BI, Tableau, etc.), by governance procedures
• Monitors trends and highlights areas of concern for possible intervention
• Utilizes programming and analytical tools, including open source programs including Python, R and SAS, SQL, Oracle, or similar relational database tools to formulate models and/or extract insights
• Identifies patterns and insights from structured and unstructured data sets utilizing graphs, trees and/or other data representation techniques
• Identifies and troubleshoots data integration and integrity issues
• Documents global definitions, processes and practices to ensure consistent usage of data regarding the workforce
• Identifies opportunities to maximize data usage, applying modeling and optimization methods to develop new strategies and improve business performance
• Exhibits analytical rigor, judgment, and ability to present a comprehensive 'data story' to multiple levels of the organization
• Coordinate the involvement of personnel from other departments and information technology groups to facilitate successful project implementations

Skills: Workforce Analytics, Data Engineering, Dashboard Design, Trend Monitoring, Programming Tools, Data Modeling, Data Integrity, Insight Presentation

• Deliver first-line support for all HR queries across the spectrum of the employee lifecycle, from new hires to employees leaving the business including all employee-related administration for HR processes
• First-line support for all HR system queries
• Maintain information, resources, manuals and policies for countries
• Deliver HR support in line with local employment legislation
• Ensure administrative compliance with local regulations and authorities
• Support the local HR Generalist group with ad-hoc requests
• Benefits enrolment, initiate payments and processing e.g. Company Cars and Pension Company Car/Fleet administration covering new starters, leavers and renewals
• Vendor invoice review, validation and approval
• Production of HR management information
• Participate in business/ functional projects
• Responsible for the accurate filing and storing of employee data according to the respective data protection requirements
• Payroll data collection, validation, submission and subsequent checking
• Prepare and distribute payroll reports to internal and external customers

Skills: HR Support, System Queries, Policy Maintenance, Regulatory Compliance, Benefits Administration, Invoice Management, Payroll Processing, Data Protection

• Create ad-hoc and scheduled reports and requests within the HR systems
• Stay current with HR business knowledge and data-related changes
• Maintain data integrity, validate and clean up data definitions/expressions for department and company-wide alignment
• Guide reporting and data-related tasks across all business groups
• Work with the Human Resources department to gather data and information 
• Create, analyze and publish internal performance metrics
• Review variances to forecasts and evaluate root causes/propose fixes
• Intake on business needs and apply contextual knowledge to scope data requests, synthesize insights, and recommend solutions
• Semi-monthly payroll reporting and 3rd party vendor management
• Work across multiple HRIS and other people platforms to retrieve data in alignment with company-led KPI's

Skills: HR Reporting, Data Integrity, Business Analysis, Metrics Development, Forecast Evaluation, HRIS Platforms, Payroll Reporting, Vendor Management

• Serve as a support person responsible for the development, implementation, and ongoing management and analysis of critical projects/initiatives across APAC HR
• Supporting HR initiatives with the HR Business Partners and Subject Matter Experts
• Experts (SME) on strategy and process development in areas including recruiting, talent management, performance management, diversity and inclusion, reward, surveys and recognition
• Responsibility for the development and implementation of the department's weekly staff meeting agenda and meeting minutes, review presentations, resolve significant agendas/follow-ups from team meetings, and town halls
• Function as a strategic project support for APAC HR for selected region-wide HR processes and initiatives (e.g., diversity initiatives, Conduct and Ethics initiatives)
• Assist in the compilation, analysis and communication of data received from various departments to help drive business decisions
• Coordinate with other departments within HR as well as outside HR to handle projects optimally
• Managing conference/meeting/event coordination
• Liaising with group heads and other high-profile individuals in helping to help handle schedules
• Prepare and record all expense reports and reimbursements
• Understand and align with all policies, guidelines, and procedures for expense processing
• Complete monthly reconciliation

Skills: Project Support, HR Initiatives, Strategy Development, Meeting Coordination, Data Analysis, Cross-Functional Collaboration, Expense Management, Diversity Programs

• Serve as the 'Tier 2' time reporting specialist
• Manage the relationship with business unit administrators and timekeepers including communications and training
• Produce, modify, and revise sequels and Excel reports
• Serve as a functional MyTime SME (subject matter expert) and represent the team’s best interest during cross-functional meetings
• Execute time transfer processing task from beginning to end - closeout, process time through time reporting and remittance to payroll provider within the prescribed service level agreement
• Prepare and analyze internal and external requests for time-reporting data
• Partner with vendors and other COEs (Centers of Expertise) to quickly resolve time-reporting-related issues
• Understands company policy and can apply it to time entry practices
• Perform time reporting, no damage testing and provide time reporting expertise on various projects
• Provide input for process improvements and document recommendations
• Prepare written communications for employees, management, and vendor support centers

Skills: Time Reporting, Tier 2 Support, Report Generation, SME Representation, Payroll Coordination, Issue Resolution, Policy Application, Process Improvement

• Planning and delivering Workday-related process and system improvement initiatives including management of delivery, stakeholders and change
• Leading system change requests end-to-end, including understanding current and future states
• Engaging relevant business representatives
• Coordinating configuration change and providing input into change and communications planning
• Providing recommendations on the improvement of the Workday system and related processes
• Experimenting and testing options, ensuring the success of implementation and sharing key lessons learned
• Developing and maintaining strong, effective working relationships with key stakeholders
• Providing support to ensure the operational readiness of system users to accept solutions
• Collaborating with stakeholders and facilitating issue-specific requirement gathering, process mapping, design and delivery of change requests, including the development of delivery plans
• Working with business users to identify the impacts of proposed solution options on people, processes and systems and to determine the best solution or outcome to effectively embed changes
• Supporting the building of awareness, capability and a continuous improvement culture across the business

Skills: Workday Optimization, Change Management, Stakeholder Engagement, Configuration Support, Process Design, Solution Testing, User Readiness, Continuous Improvement

• Excellent IT software knowledge (especially Excel, PowerPoint, and HR systems)
• Analytical skills are necessary to perform compensation and benefits reviews
• Basic knowledge of local HR/TR legislation
• Proactively shares information, best practices, and ideas to build local capabilities
• Experience of working in HR administration
• Ability to multitask and handle competing priorities in a fast-paced environment
• Must be fluent in Dutch and English
• Must have Human Resources certification (SHRM-CP or SHRM-SCP)
• Experience working in the human resources field
• Experience in human resources analytics
• Experience improving employees' experience and performance management through data analysis
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite
• Capacity to apply discretion and maintain a high level of confidentiality when handling sensitive information
• Ability to develop and manage interpersonal relationships at all levels of the company
• Excellent communication skills, both written and verbal

Qualifications: BA in Human Resource Management with 7 years of experience

• Working experience in relationship management or customer-facing interaction
• Prior working experience in the VMS Platform
• Working knowledge of SAP ECC 
• Must be an agile learner who is ready to gain new skills in business practice, software process, technical strategy, presentation, and management skills
• Knowledge of Excel, PowerPoint, Outlook and Word will provide a solid foundation for success
• Experience as an HR Generalist in a manufacturing environment
• Strong knowledge of Recruitment, Payroll / C&B 
• Good understanding of HR polices and labour regulations
• Ability to communicate well in English, both written and verbal

Qualifications: BA in Organizational Psychology with 2 years of experience

• Experience in related areas such as job classification and compensation, recruitment, selection, training, employee benefits, and/or equal opportunity compliance
• Experience analyzing data and statistics to drive business decisions based on identified patterns and trends
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Thorough understanding of local, state, and federal laws involving employment, HR, and HR policies
• Demonstrated ability to manage multiple priorities and advanced time management skills
• Familiarity with ad-hoc reporting and report features in database systems 
• Proficient with Microsoft Office Suite or related software
• Proficient with or the ability to quickly learn the organization’s HRIS, payroll, and similar employee management software

Qualifications: BS in Statistics with 3 years of experience

• Exceptional data management, quantitative and analytical skills including data manipulation, statistical analysis, and visualization
• Ability to draw conclusions and inferences effectively from large and varied sets of information
• Excellent organizational skills and the ability to work effectively in a high-paced, fast-changing environment
• Demonstrated ability to lead cross-functional project teams with multiple stakeholders
• Advanced computer skills (e.g., Excel, PowerPoint, Word, Visio, BI Tools, and project management tools)
• Ability to independently manage time while being responsible for multiple tasks and assignments with competing priorities and deadlines
• Ability to work with a high degree of accuracy with minimal supervision in a high-volume environment
• Ability to work in a team environment and execute the strategy
• Ability to work well under pressure and to maintain a professional attitude with employees, peers, and managers
• Must focus on accuracy and attention to detail
• Demonstrate flexibility and willingness to change in a fast-paced environment while learning new systems and tools 
• Excellent communication skills, including phone etiquette
• Ability to write clearly and succinctly in a variety of communication settings
• Knowledge of systems (i.e., Workday and Service Now)
• Data entry experience in HRIS

Qualifications: BA in Industrial Relations with 6 years of experience

• Experience in relationships with recruit candidates
• Able to perform the E-Verify process on new hires to ensure employment eligibility
• Able to work on various HR initiatives including report creation, tracking, and modification
• Strong interpersonal skills, verbal and written communication skills
• Strong critical thinking and exceptional problem-solving skills
• Strong organizational skills with a focus on maintaining
• Strong analytical skills with a sense of urgency for time-sensitive requests
• Proficient in Microsoft Office (Outlook, Excel, and Word)
• Demonstrated ability to interpret and apply general, site and corporate HR policies, principles, practices and procedures
• Demonstrated knowledge of labor and employment law (ex., FMLA, ADA, Title V11, NLRA, etc) to ensure administrative matters are handled effectively and efficiently
• Demonstrated ability to work collaboratively and to form and continuously improve team processes
• Through knowledge of and practical experience with group processes and group facilitation, including diagnosis, assessment, intervention, conflict resolution, creative thinking and follow-through capabilities
• Demonstrated ability to exercise good judgment and ability to facilitate change through influence
• Ability to utilize data to support decisions and drive improvement while providing an integrated view of all facets of HR work i.e., competency training, selection processes, award and recognition, performance management and daily work processes
• Demonstrated ability to balance the needs of the business and the needs of employees
• Working knowledge of the vision, goals and objectives of the business
• Ability to listen, provide candid feedback to leaders and make  recommendations for improvement

Qualifications: BS in Computer Science with 7 years of experience

• Experienced and knowledgeable in benefits processing
• Must pay keen attention to details
• Able to handle multiple priorities
• Experienced working in a transactional and process-based environment managed with performance metrics and SLA
• Able to communicate effectively and respond timely to employees via email or phone to address employee requests, queries and concerns
• Able to handle confidential information
• Self-motivated and able to work effectively in a fast-paced environment and navigate a global and/or shared services type organization
• Experienced in preparing HR reports and dashboards
• Intermediate to advanced proficiency in MS applications, especially MS Excel and PowerPoint
• Familiarity with using Workday and Service Now or any HRIS and Query Management system

Qualifications: BA in Sociology with 2 years of experience

• Experience with HR analysis and processing payroll in a multistate corporate environment or the equivalent combination of education and experience
• Must have PHR/SHRM-CP and/or Certified Payroll Certification (CPP)
• Able to maintain the confidentiality of sensitive information
• Strong working knowledge of wage and hour laws, taxability of wages, taxable fringe benefits, and multistate payroll processing
• Advanced knowledge in HR reporting and data analysis
• Effective verbal, written, and interpersonal communication skills
• Ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees
• Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies including accounts and general ledger reconciliation
• Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures
• Intermediate skills in computer operation and typing, host computer system, word processing and spreadsheet software programs
• Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations
• Effective organizational and time management skills
• Ability to work with minimal supervision while performing duties

Qualifications: BS in Computer Science with 6 years of experience

• Experience within a unionized environment or an equivalent combination of education, training and experience
• Knowledge of collective agreements, relevant government legislation and human resources practices and procedures
• Demonstrated ability to organize and prioritize workload, handle multiple assignments effectively and meet deadlines
• Ability to work independently and in collaboration with others
• Demonstrated ability to communicate effectively both verbally and in writing
• Ability to deal with others effectively
• Ability to communicate ideas and concepts and to write correspondence, reports, minutes and summaries
• Demonstrated knowledge and ability to use standard desktop word processing, spreadsheet, database and presentation software at an intermediate level
• Ability to use HRIS (PeopleSoft)
• Knowledge of HR systems and processes relating to benefits, payroll and time accounting
• Physical ability to perform the duties of the position

Qualifications: BS in Economics with 5 years of experience

• HR generalist and or administration experience working in a global organization
• Working experience in Financial Services or Professional services industries
• Strong proficiency in English and fluent Japanese
• Knowledge and practice of employment and labor law to effectively manage and solve issues
• Strong relationship-building skills
• Strong active listening skills and empathy
• High degree of integrity and confidentiality, able to deal effectively with uncertainty and ambiguity
• Ability to collaborate across global virtual teams and yet operate independently
• Have strong business acumen and a keen interest in understanding the client's business
• Must have excellent verbal and written communication skills
• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.)

Qualifications: BA in Labor Studies with 2 years of experience

• Strong proficiency in other Microsoft Office products
• Knowledge of principles, practices, state and federal regulations and standards of human resources and benefits administration
• Ability to understand the correlation between important departmental key performance indicators (KPIs) and the impact on the business as a whole
• Skill in effectively using a variety of communication processes
• Skill in facilitating meetings and delivering presentations
• Skill in organizing, tracking and prioritizing assignments and tasks
• Effective verbal and written communication skills
• Excellent interpersonal skills including the ability to exercise poise, tactfulness, and diplomacy in sensitive and confidential situations, as well as the ability to negotiate win- win outcomes
• Demonstrated ability to provide excellent service while protecting the corporation
• Excellent command of English (verbal and written)

Qualifications: BA in International Business with 3 years of experience

• Experience in an HR department or customer contact center
• Excellent customer service skills and a desire to resolve issues
• Understanding of human resources policies, procedures, and benefits 
• Proficiency in Microsoft Office Tools (Excel, PowerPoint, Word)
• Experience with a case management system and an HCM system
• Excellent written and verbal communication skills
• Experience in communicating through various intake channels
• Experience in understanding and meeting Key Performance Indicators
• Must be fluent in Japanese, Good or Basic level in English
• Professional-level HR generalist experience
• Must have PHR certification
• Working experience with SAP

Qualifications: BA in Public Administration with 4 years of experience

• Work experience in a fast-paced, HR service delivery/operations environment
• HR Shared Services experience in a large organization
• Previous exposure to Large Scale HR ERP solutions (SAP and SuccessFactors experience)
• Advanced user of office productivity tools and techniques (eg, MS Word, Excel, PowerPoint, Outlook, Visio, etc.)
• Multi-tasking experience in a fast-paced environment, completing large-scale/ bulk data entry demands with speed and accuracy in a detailed work environment
• Understanding of HR business processes and best practices
• Sound understanding of reporting/dashboard concepts
• Knowledge/awareness of HR Labor law in the GCC

Qualifications: BS in Actuarial Science with 2 years of experience

• Experience in a Human Resources role in a global, matrixed organization
• Experience working with HR metrics, HR reports and HR systems
• Advanced knowledge of Excel, PowerPoint and Microsoft Office
• Experience in prioritization of multiple projects/deadlines, must have the ability to work under tight time constraints
• High level of self-initiative and sense of urgency, coupled with a strong customer service orientation
• Must be a problem solver, resourceful and relentless in finding answers
• Self-starter, articulate, with excellent communication skills
• Strong interpersonal skills, with the ability to create effective relationships throughout the organization
• Highly motivated, pro-active and results-oriented, delivers client solutions
• Ability to make decisions on how to approach the creation of ad hoc reports and how to utilize charts and other visual elements to tell a story with data
• Strong mathematical skills including statistics, calculus, linear algebra, financial planning and risk management capabilities
• Proficiency in Data visualization tools, Tableau, and Advanced Excel formulas

Qualifications: BA in Public Administration with 4 years of experience

• Experience as an HR Specialist / Analyst in an environment where Workday is the HRIS and ATS system 
• Full knowledge of Workday’s capabilities involving reporting, an expert at creating reports and dashboards for human resources, recruiters, recruiting coordinators and business customers
• Knowledge of all Microsoft Office Suite products (Word, Excel, SharePoint, PowerPoint, Outlook) with expert skills in Excel (pivot tables, v-lookups, dashboarding)
• Verbal and Written communication skills with fluency in English
• Strong understanding of APAC employment law
• Experience working in a Human Resources function with a lean, fast-paced work environment across multiple countries
• Proven track record of working with employees through underperformance to help bring them to success
• Ability to exercise sound and efficient judgment when managing complex decisions
• Ability to work with a high level of confidentiality and discretion

Qualifications: BA in Anthropology with 2 years of experience

• Excellent or Intermediate English language skills, both verbal and written
• Excellent written and verbal communication skills
• Well-versed in handling confidential HR information
• Working knowledge of MS Office tools, typing proficiency
• Experience in an HR department or customer contact center
• Experience with HR systems and understanding of human resources policies, procedures and benefits
• Must be detail oriented and maintain accuracy and timeliness of data entry with high volume of enquiries
• HR compliance experience, with a good understanding of State and Federal regulations, Wage and Hour laws, Leave of Absences, etc.
• Experience with using HR systems
• Data management and analytical experience
• Ability to manage own time and priorities in a fast-paced and constantly evolving and ambiguous environment
• Comfortable with high volumes of data processing
• Strong interest in process improvement
• Exceptional customer service skills
• Ability to communicate with individuals in multiple locations in a high-touch, personalized manner
• Ability to develop creative solutions

Qualifications: BS in Business Administration with 5 years of experience

• Experience in full-cycle recruiting
• Experience as a Generalist HR analyst
• Experience recruiting for tech or game companies
• Deep knowledge of recruiting strategies, channels, and processes
• Experience with LinkedIn Recruiter
• Excellent written and verbal communication in Portuguese and English
• Experience with (phone, Skype and in-person) interviews, candidate screening and evaluation
• Hands-on experience with Applicant Tracking Systems (ATS)
• Exceptional organizational and administrative skills

Qualifications: BA in Organizational Psychology with 2 years of experience

• Previous experience as an HR generalist or a Business Partner
• Good communication and interpersonal relationship skills
• Proactive and eager to continue learning
• Experience in compensation
• Highly proficient with Microsoft Office Suite, including advanced level in Excel
• Strong knowledge of compensation software tools and databases
• Working knowledge of Workday
• Excellent organizational and time management skills
• Strong data analytics skills
• Operational excellence, including project management and end-to-end process and workflow management
• Strong cross-functional influencing and communication skills (written, verbal and visual)

Qualifications: BS in Management Information Systems with 4 years of experience

• Strong proficiency in Word, PowerPoint, Outlook, Excel, and SharePoint
• Ability to communicate effectively with all levels of the organization
• Must be able to manipulate large amounts of data and formulate data into easy-to-read formats
• Comfortable telling a story and providing insights with that data
• Must have demonstrated strategic and innovative thinking, problem-solving and analytical skills
• Strong interpersonal communication and presentation skills, both verbal and written
• Ability to work with limited direction, extremely proactive, highly driven and self-directed
• Working knowledge of effective general business management practices

Qualifications: BA in Sociology with 2 years of experience

• Knowledge of all areas of HR management, such as resourcing, talent, reward, learning and development and performance management
• Ability to deliver end-to-end HR processes
• Ability to interpret various employment legislations
• Ability to identify and implement process improvements
• Excellent verbal and written communication skills
• High level of attention to detail
• Strong track record of building strong relationships with internal and external stakeholders
• Demonstrated experience using ERP systems
• Proficient with the Microsoft Office suite
• Must be competent in relational databases, business intelligence, reporting, and/or HRIS systems
• Ability to adapt in an agile environment, with experience in solving problems using data to deliver actionable business insights

Qualifications: BA in Communication Studies with 4 years of experience

• Working experience with ADP Workforce Now’s BI reporting functions
• Exceptional analytical and problem-solving skills with strong attention to detail
• Extensive knowledge of quantitative and qualitative research methods
• Extensive knowledge of human resource laws, regulations and best practices
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• Proficient with Microsoft Office Suite and Google Business Suite, intermediate-plus Excel skills (e.g., SUM/IF functions, INDEX/MATCH functions, VLOOKUPs, etc.)
• Experience in related areas in Human Resources such as job classification and compensation, recruitment, selection, training, employee benefits, and/or equal opportunity compliance
• Must have ADP Workforce Now administrator and/or reporting experience

Qualifications: BA in International Business with 3 years of experience