Job Summary: 

• Work under the supervision of the house manager.
• Follow maintenance protocol for monthly/seasonal/annual checklists of the home, grounds, and structures
• Outdoor grounds upkeep, leaf blowing, and clearing snow from walkways.
• Pack and unpack for the Principal and certain guests
• Receive packages and deliveries
• Run household errands
• Chauffeur family members, maintenance, and cleaning of vehicles
• Daily maintenance of Har-Tru tennis court (when in season)
• Ensure the pool and spa are in good working order (when in season)
• Open/close covers and use the pump
• Move and set up outdoor furniture, and wipe down periodically (when in season)

Skills on Resume: 

• Home Maintenance (Hard Skills)
• Groundskeeping (Hard Skills)
• Seasonal Management (Hard Skills)
• Package Handling (Hard Skills)
• Errand Running (Hard Skills)
• Vehicle Care (Hard Skills)
• Detail-Oriented (Soft Skills)
• Instruction Following (Soft Skills)

Job Summary: 

• Stock housekeeping closets with cleaning supplies and linen.
• Stock housekeeping carts with supplies for rooms and public areas.
• Provide housekeeping delivery items to guestrooms and other hotel departments.
• Offer courteous assistance to all team members and guests
• Communicate effectively by radio and phone throughout the shift.
• Handle items for "Lost and Found" according to hotel standards.
• Know of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in the proper area.
• Complete special projects as assigned by the Housekeeping Manager.

Skills on Resume: 

• Inventory Management (Hard Skills)
• Supply Delivery (Hard Skills)
• Guest Assistance (Soft Skills)
• Effective Communication (Soft Skills)
• Lost and Found Handling (Hard Skills)
• Emergency Procedures (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Task Completion (Soft Skills)

Job Summary: 

• Clean and maintain the cleanliness and appearance of the lobby, hallways, restrooms, and other member areas of the club
• Clean and maintain the appearance of the surrounding areas of the club, including the sidewalk, entrance, and alley
• Clean and set up rooms for all functions according to the function BEO sheets
• Deep cleaning of assigned areas of the clubhouse, including vacuuming of rooms, washing and mopping of floors, elevators, and other areas
• Clean and maintain the back of the house area, including employee lockers and employee restrooms
• Check and replenish supplies and cleaning tools, and let the supervisor know of anything needed
• Maintain safety and report any hazards
• Set up and serve for dinners and parties
• Care for indoor plants and plant seasonal outdoor plants
• Attend all mandatory meetings

Skills on Resume: 

• Area Cleaning (Hard Skills)
• Room Setup (Hard Skills)
• Deep Cleaning (Hard Skills)
• Supply Management (Hard Skills)
• Safety Awareness (Soft Skills)
• Event Service (Hard Skills)
• Plant Care (Hard Skills)
• Team Participation (Soft Skills)

Job Summary: 

• Coordinate the day-to-day operation of the household
• Household staff management, including rotas, holiday time sheets and payroll, recruitment, onboarding, training, and evaluations
• Be in charge of driving duties, including school drops, pickups, and after-school clubs for the children
• Car maintenance including servicing, MOTs, insurance, congestion charge, parking permits, refueling, cleaning, and stocking of water/tissues, etc.
• Diary management and gatekeeping
• Travel arrangements, booking of holidays, etc., packing, and ensuring all documentation is up to date
• Household budget and administrative duties
• Run errands, grocery shopping, and online ordering
• Household maintenance to book and oversee contractors
• Maintain a good knowledge of modern technology and complex systems, and IT
• Manage the household and family’s security measures

Skills on Resume: 

• Household Coordination (Hard Skills)
• Staff Management (Hard Skills)
• Driving Duties (Hard Skills)
• Car Maintenance (Hard Skills)
• Diary Management (Hard Skills)
• Travel Arrangements (Hard Skills)
• Budget Administration (Hard Skills)
• Errand Running (Hard Skills)

Job Summary: 

• Drive the guest shuttle to and from the resort
• Ensure the shuttle bus is in working order and report any concerns immediately
• Pick up and drop off guests
• Be in charge of loading and unloading baggage
• Deal with customer complaints efficiently and professionally to the best of the ability
• Address guests' calls and concerns throughout their shift
• Ensure the stock of all items is correct and replace on demand
• Assist the housekeeping team
• Follow regular cleaning and maintenance schedules, liaise with colleagues and supervisors, and ensure that all guest accommodations and public areas are presentable
• Adhere to rules regarding health and safety and follow company-related practices

Skills on Resume: 

• Shuttle Driving (Hard Skills)
• Vehicle Inspection (Hard Skills)
• Guest Transport (Hard Skills)
• Baggage Handling (Hard Skills)
• Complaint Resolution (Soft Skills)
• Guest Communication (Soft Skills)
• Stock Management (Hard Skills)
• Team Support (Soft Skills)

Job Summary: 

• Maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
• Clean and maintain the appearance of the surrounding areas of the hotel, including removing debris or trash from the sidewalk and watering potted plants.
• Warmly interact with all guests, including in public areas and while completing guest requests.
• Report and log any lost and found items immediately when found, according to hotel procedures.
• Effectively work with team members to accomplish assigned tasks each day.
• Return all equipment and keys at the end of the shift.
• Work safely to prevent injury to yourself, other staff members, or valued guests.
• Maintain organization and cleanliness of housekeeping closets, guest areas, and hotel facilities.
• Assist with laundry operations, including loading, unloading linen, folding, and storage.
• Stock all housekeeping closets with linen and housekeeping supplies.
• Watch for safety hazards and report them immediately to the manager.
• Maintain control of keys issued to perform assigned duties.

Skills on Resume: 

• Area Cleaning (Hard Skills)
• Plant Care (Hard Skills)
• Guest Interaction (Soft Skills)
• Lost and Found Handling (Hard Skills)
• Teamwork (Soft Skills)
• Safety Awareness (Soft Skills)
• Laundry Operations (Hard Skills)
• Supply Stocking (Hard Skills)

Job Summary: 

• Cleans and inspects all public areas throughout the day to ensure standards have been met.
• Assists room attendants with heavy items such as mattresses, soiled linens, and garbage.
• Delivers linen and necessary supplies to room attendants.
• Shampoos carpets, strips, and waxes floors throughout the hotel.
• Cleans designated areas such as the lobby, public restroom, public areas, and back of the house areas.
• Collects trash throughout the hotel, including room attendant carts, vending, room service areas, office, and restrooms.
• Responds to guest requests such as the delivery of housekeeping supplies (i.e., linens, infant cribs, etc.) in a timely and efficient manner.
• Sets up a conference room with chairs/tables.
• Window washing on the 1st floor to maintain standards
• Cleans and power washes outdoor areas.

Skills on Resume: 

• Area Inspection (Hard Skills)
• Heavy Lifting (Hard Skills)
• Supply Delivery (Hard Skills)
• Floor Care (Hard Skills)
• Trash Collection (Hard Skills)
• Guest Request Response (Soft Skills)
• Room Setup (Hard Skills)
• Outdoor Cleaning (Hard Skills)

Job Summary: 

• Ensure that all function space is set up to customer specifications on time.
• Ensure that all refreshment breaks are delivered before the specified time and are complete.
• Responsible for breakdown and full cleaning of the banquet space, necessary so rooms are ready to show to clients, including vacuuming of the space.
• Responsible for daily interaction with the onsite contact to ensure last-minute needs are honored.
• Responsible for all storage areas to be kept clean and neat.
• Ensure written assignments/orders are unambiguous.
• Check the bathroom for cleanliness and to be fully stocked - soap, tissue, etc (if there are any issues with the bathroom, notify housekeeping)
• Check the signage for spelling/time, and make sure it matches the “Post As” on the BEO.
• Make sure there are no lights out in the room or the bathroom.

Skills on Resume: 

• Room Setup (Hard Skills)
• Refreshment Delivery (Hard Skills)
• Banquet Cleaning (Hard Skills)
• Client Interaction (Soft Skills)
• Storage Maintenance (Hard Skills)
• Order Clarity (Soft Skills)
• Restroom Check (Hard Skills)
• Signage Verification (Hard Skills)

Job Summary: 

• Ensure the housekeeping closets are fully stocked on assigned guest floors and within assigned public areas of the hotel daily.
• Assist room attendants in removing trash and recyclables from guest rooms and floors daily.
• Deliver materials to the room attendants during the day.
• Respond to customer inquiries, enter guest rooms following established procedures to obtain access and ensure vacancy.
• Remove dirty linens from guest floors and transport them to the laundry area, deliver clean linens to storage rooms and room attendants.
• Vacuum carpets and/or mop floors daily.
• Perform special projects, such as deep cleaning, high cleaning, floor care, and flipping mattresses.
• Greet, acknowledge, and welcome guests according to company service standards.
• Report any maintenance issues or safety hazards to the immediate supervisor.
• Anticipate and follow through on guests’ service needs.

Skills on Resume: 

• Supply Stocking (Hard Skills)
• Trash Removal (Hard Skills)
• Material Delivery (Hard Skills)
• Guest Inquiry Response (Soft Skills)
• Linen Handling (Hard Skills)
• Floor Care (Hard Skills)
• Deep Cleaning (Hard Skills)
• Guest Service (Soft Skills)

Job Summary: 

• Address guests’ needs in a professional, positive, and timely manner.
• Welcome and acknowledge each guest with a smile, eye contact, and a friendly greeting, using the guest’s name.
• Thank guests with genuine appreciation and provide a fond farewell.
• Respond promptly to requests from guests, the Housekeeping Manager, and the Front Desk with the in-house HotSOS system.
• Wear a radio and an Earpiece at all times for communication purposes.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices.
• Practice safe work habits, wear protective safety equipment, and follow Material Safety Data Sheets and OSHA standards.
• Follow all established departmental guidelines and SOPs
• Ensure a railroad checklist is followed so that the scheduled daily, weekly, monthly/deep cleaning is complete
• Because of the active environment of the hotel, be aware of opportunities for deep cleaning needed in the assigned area.
• Preventive maintenance of operating equipment used in housekeeping.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

Skills on Resume: 

• Guest Service (Soft Skills)
• Guest Greeting (Soft Skills)
• Request Response (Soft Skills)
• Team Communication (Soft Skills)
• Sustainability Practices (Hard Skills)
• Safety Compliance (Hard Skills)
• Checklist Adherence (Hard Skills)
• Equipment Maintenance (Hard Skills)

Job Summary: 

• Take responsibility for preparing dinner
• Act as the gatekeeper of external vendors as the primary representative of the principal family, and be fully responsible for all aspects of property management.
• Act as the senior member of all domestic staff and have the ability to fill in for other staff members.
• Manage and supervise household staff members.
• Overall property management.
• See to the upkeep and maintenance of the property inside and outside
• Arrange with outside contractors for any work to be done.
• Own the reporting and communication of the household staff and team performance to the principals.
• Greet and care for guests and visitors.
• Answer the telephone and the doorbell.
• Highly discreet in preserving the confidentiality and privacy of the family

Skills on Resume: 

• Dinner Preparation (Hard Skills)
• Vendor Management (Hard Skills)
• Staff Coverage (Soft Skills)
• Staff Supervision (Hard Skills)
• Property Management (Hard Skills)
• Maintenance Oversight (Hard Skills)
• Guest Relations (Soft Skills)
• Confidentiality (Soft Skills)

Job Summary: 

• Help any guest with enthusiasm and a smile
• Work closely with Front Desk staff to ensure guests have everything they require for a great stay at Big Sky Resort.
• Tidy up residential hallways by clearing garbage, room service items, roll-away beds, etc.
• Deliver items needed to rooms such as gift baskets, extra towels, robes, and so much more
• Organize linen drops
• Help a guest in any way possible with items in the rooms like remotes, thermostats, and lights.
• Replace the garbage liner on a residential floor
• Inventory housekeeping storage areas
• Strip rooms of dirty linens and assist housekeeping staff after checkouts and before check-ins
• Escort guests around the Resort property and be able to answer any questions they might have

Skills on Resume: 

• Guest Assistance (Soft Skills)
• Team Collaboration (Soft Skills)
• Hallway Cleaning (Hard Skills)
• Item Delivery (Hard Skills)
• Linen Organization (Hard Skills)
• Room Support (Hard Skills)
• Trash Replacement (Hard Skills)
• Inventory Management (Hard Skills)

Job Summary: 

• Maintain par stock in the housekeeping store and ensure that required supplies are available to all floors.
• Check requisitions against the supplies in the pantry for accuracy.
• Report to the Executive Housekeeper differences in quantity or quality of received items, and shortage of supplies.
• Keep track and update all records of goods received and issued accordingly.
• Keep an accurate record of the monthly consumption of supplies and store inventory, submitting reports to the Executive Housekeeper with the final figures at the beginning of each month.
• Check the minibar store for any discrepancies and be responsible for the issuance and inventory of minibar items.
• Conduct daily inventory of the minibar store and operating equipment, raising requisitions for minibar stock and guest supplies.
• Submit inventories/reports to the Executive Housekeeper at the beginning of each month.
• Liaise closely with Floor Supervisors and Room Attendants on daily consumption, general store issuance, and collection.
• Ensure that the storeroom is well-arranged and cleaned.
• Check the storeroom daily and hand over keys before signing out for the day.
• Offer all possible assistance to guests and respond to guests’ requests.

Skills on Resume: 

• Stock Management (Hard Skills)
• Requisition Checking (Hard Skills)
• Supply Reporting (Hard Skills)
• Record Keeping (Hard Skills)
• Inventory Tracking (Hard Skills)
• Minibar Control (Hard Skills)
• Store Organization (Hard Skills)
• Guest Assistance (Soft Skills)

Job Summary: 

• Maintain the cleanliness of all common areas, including restrooms, hallways, the lobby, and other workspaces
• Walk outside areas and remove trash from outside bins and the parking lot
• Helps with other cleaning projects assigned by supervisors
• Walk all assigned floors at the beginning of the shift and collect trash, soiled linen, and other items per management requests
• Maintain all equipment in good working condition.
• Keep the linen room neat and orderly.
• Maintain a clean work area and good working relationships with team members and all other departments.
• Report maintenance issues promptly to Engineering.
• Adhere to hotel cleaning and maintenance programs.
• Adhere to the hotel’s policies and procedures, code of business conduct, the hotel’s team member handbook, security, and emergency policies and procedures.

Skills on Resume: 

• Area Cleaning (Hard Skills)
• Outdoor Trash Removal (Hard Skills)
• Project Assistance (Soft Skills)
• Trash Collection (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Linen Room Organization (Hard Skills)
• Teamwork (Soft Skills)
• Policy Compliance (Hard Skills)

Job Summary: 

• Handling guest requests and internal housekeeping requests
• Refilling housekeeping storerooms and pantries
• Responsible for the distribution of linen
• Stripping rooms (gathering bed linen and towels from rooms)
• Assisting in cleaning public areas and back-of-house spaces
• Helping guests, and of course, always with a smile
• Completing daily special project - Per MOD
• Taking out trash/changing trash liners
• Dropping dirty linen down the chute
• Making sure guest corridors are clean and clear of all debris at all times.

Skills on Resume: 

• Request Handling (Soft Skills)
• Storeroom Refilling (Hard Skills)
• Linen Distribution (Hard Skills)
• Room Stripping (Hard Skills)
• Area Cleaning (Hard Skills)
• Guest Assistance (Soft Skills)
• Project Completion (Hard Skills)
• Trash Removal (Hard Skills)

Job Summary: 

• Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
• Deliver requested amenities such as rollaway beds, cribs, blankets, etc., to guest rooms
• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
• Walk all assigned floors at the beginning of the shift and collect trash, soiled linen, and other items per management requests
• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
• Assume possession of CKS keys during a shift and keep them secure.
• Report emergency and safety situations to the Manager or Supervisor to limit injuries.
• Keep a detailed record of time spent in each unit each day.
• Clean, organize, operate, and maintain equipment assigned daily, including EZ GO cart, hand-held caddies, vacuums, and cleaning supplies

Skills on Resume: 

• Guest Service (Soft Skills)
• Amenity Delivery (Hard Skills)
• Area Cleaning (Hard Skills)
• Trash Collection (Hard Skills)
• Linen Distribution (Hard Skills)
• Key Security (Hard Skills)
• Safety Reporting (Hard Skills)
• Equipment Operation (Hard Skills)

Job Summary: 

• Clean the lobby and all public areas of the hotel.
• Deliver clean linen to housekeeping staff throughout the hotel and collect dirty linen.
• Collection and disposal of garbage from the hotel.
• Ensure the room attendant carts are stocked throughout the day.
• Consistently create a positive guest and fellow associate experience.
• Work on cleaning and other maintenance projects as assigned by the Housekeeping Manager.
• Move through narrow, confined, or elevated spaces.
• Move up and down a ladder.
• Maintain periodic cleaning of the public areas, hallways, elevators, landings, and any other assigned areas.
• Move at a speed that is required to respond to work situations.
• Complete daily assignments, such as vacuuming the guest corridors daily, wiping down all walls, pictures, and tables daily (i.e., elevator tracks/etc), spot cleaning carpet, etc.

Skills on Resume: 

• Area Cleaning (Hard Skills)
• Linen Delivery (Hard Skills)
• Garbage Disposal (Hard Skills)
• Cart Stocking (Hard Skills)
• Positive Interaction (Soft Skills)
• Project Assistance (Soft Skills)
• Physical Agility (Hard Skills)
• Task Completion (Hard Skills)

Job Summary: 

• Handle general housekeeping duties in assigned guestrooms and public areas
• Manage linen inventory, including collecting, sorting, counting, sending, parking, recording, and supplying all soiled and clean linens
• Order and receive housekeeping deliveries, amenities, and operating equipment, including sorting, counting, sending, recording, regular stock take, and supplying to all assigned guest floors
• Assist in replenishing and sending guest supplies, setting up extra beds and baby cots in guestrooms, and/or in the store
• Assist in general cleaning in assigned areas, including cleaning and high dusting
• Maintain the cleanliness and tidiness of the work store, trolley, and all equipment
• Keep the linen closet clean and organized
• Manage and organize all guest request items.
• Post caution signs (e.g., wet floor signs) to limit traffic
• Ensure that all metros with dirty linen are ready and staged for the scheduled delivery from the linen company, deliver the dirty and bring in the clean linen, sort and organize, and evenly distribute to the assigned floors.

Skills on Resume: 

• Housekeeping Duties (Hard Skills)
• Linen Management (Hard Skills)
• Inventory Ordering (Hard Skills)
• Supply Replenishment (Hard Skills)
• Area Cleaning (Hard Skills)
• Equipment Tidiness (Hard Skills)
• Closet Organization (Hard Skills)
• Guest Request Handling (Soft Skills)

Job Summary: 

• General housekeeping duties, including clean up, sweeping, vacuuming, dusting, shoveling, painting, oiling, greasing, lubricating, sample retrieval, and power washing.
• Handle material, including shoveling, moving materials by hand, cart, powered industrial trucks, and golf carts.
• Take part in various Operational/Maintenance Tasks, including Rail Operations, Barge Unloading/Loading, Bin deck/Basement Operations, Dryer Operations, Truck Loading/Unloading Operations, and Preventive Maintenance.
• Learn functions outside of the general laborer duties to help fill in for temporary or permanent vacancies in other roles (i.e., Utility, Houseman, Tractor Driver, and various Operator grades)
• Achieve a zero-injury culture by possessing a safe working attitude, actively participating in safety programs, learning and following written rules and procedures, and producing accurate documentation
• Participate in all Monthly safety training and all offered “on-the-job” training.
• Promote the ADM Way and Core Values
• Take soiled linens, rags, glassware, ice buckets, and trays to the laundry.
• Pick up clean bed and bath linens from the laundry.
• Assist the laundry attendant and room attendant with their duties.

Skills on Resume: 

• Housekeeping Tasks (Hard Skills)
• Material Handling (Hard Skills)
• Operational Support (Hard Skills)
• Role Flexibility (Soft Skills)
• Safety Participation (Soft Skills)
• Training Participation (Soft Skills)
• Laundry Assistance (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Complete daily, weekly, monthly, and quarterly cleaning checklists and submit those to the housekeeping supervisor when completed.
• Clean the hotel's grounds, parking lots, pool deck, lobby, restrooms, walkways, stairways, railings, offices, storerooms, building exteriors, elevator, guest-use equipment (including ice machines and vending machines), patios, decks, and other areas to the high standards of cleanliness in the time allowed.
• Clean carpets, walls, floors, ceilings, drapes, doors, door frames, windows, window frames, shelves, closets, refrigerators, lighting fixtures, office equipment, office furniture, rest room fixtures, and all other fixtures. Sweep, mop, vacuum, dust, wipe, scrub, sanitize, polish, straighten, etc.
• Pick up and clean up trash, debris, and spills on the hotel's grounds, parking lots, pool deck, sidewalks, stairways, and other public areas.
• Clean departmental equipment, such as vacuum cleaners, carts, and laundry equipment.
• Follow up on special guest requests when received from a supervisor or the front desk staff.
• Deliver requested items to guestrooms, such as bedding, pillows, cribs, roll-away beds, towels, light bulbs and supplies.
• Report to the maintenance department and the front desk about equipment that requires repairs and/or should be placed out of service.
• Restock departmental storerooms with supplies.
• Respond helpfully to guests' special requests.
• Take trash and recyclable materials to the trash and recycling areas.

Skills on Resume: 

• Checklist Completion (Hard Skills)
• Area Cleaning (Hard Skills)
• Fixture Cleaning (Hard Skills)
• Trash Removal (Hard Skills)
• Equipment Cleaning (Hard Skills)
• Guest Request Handling (Soft Skills)
• Item Delivery (Hard Skills)
• Supply Restocking (Hard Skills)