HOUSEMAN SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Jul 10, 2025 - The Houseman brings hands-on experience in supporting housekeeping operations, including setting up rooms, handling linen delivery, and maintaining public areas to high cleanliness standards. This role requires practical skills such as physical endurance, equipment handling, and an understanding of safety and hygiene protocols in hospitality settings. The houseman also demonstrates teamwork, adaptability, and a service-oriented attitude, ensuring efficient task execution and guest satisfaction.

Essential Hard and Soft Skills for a Standout Houseman Resume
  • Home Maintenance
  • Area Cleaning
  • Linen Management
  • Room Setup
  • Supply Stocking
  • Trash Removal
  • Floor Care
  • Inventory Management
  • Equipment Maintenance
  • Vehicle Care
  • Guest Service
  • Team Collaboration
  • Safety Awareness
  • Detail-Oriented
  • Effective Communication
  • Instruction Following
  • Complaint Resolution
  • Task Completion
  • Role Flexibility
  • Confidentiality

Summary of Houseman Knowledge and Qualifications on Resume

1. BA in Hospitality Management with 3 years of Experience

  • Previous Hotel Banquet or Catering experience
  • Hotel-level housekeeping experience, preferably extended stay focused.
  • Fast-paced previous work experience
  • Knowledge of Banquet processes, including knowledge of BEOs.
  • Adaptability and multitasking capabilities
  • Ability to speak, read, and write English
  • High work ethic and self-initiative
  • Ability to work in high-pressure situations
  • Flexible to work varying schedules, including nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for guests

2. BA in Business Administration with 1 year of Experience

  • Previous houseman work experience
  • Bilingual in English and Spanish
  • Excellent attention to detail.
  • Must have a professional and positive attitude
  • Ability to work independently and follow instructions.
  • Must be flexible to work any shift, weekends, holidays, and during high-impact seasons.
  • Ability to use and tolerate equipment, including vacuum, broom, mop, floor polish machine, ladder, cleaning chemicals, and supplies.
  • Strong physical mobility and stamina
  • An ability to use hands to lift, carry, or pull objects that may be heavy.

3. BS in Facility Management with 2 years of Experience

  • Working experience in a hotel or a related field
  • Previous cleaning experience
  • Exceptional communication skills and enjoy caring for others and working in a fast-paced environment.
  • Positive, friendly, and upbeat with the ability to deliver service authentically, and looking to make a career in hospitality
  • Ability to work in a fast-paced environment
  • Ability to perform job functions with attention to detail, speed, and accuracy
  • Ability to perform frequent and repetitive movements, including bending and stooping
  • Must be able to lift, push, and pull a moderate weight frequently
  • Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks and work in confined spaces.
  • Ability to follow directions and meet deadlines, including the thorough cleaning of the minimum number of rooms assigned
  • Basic ability to comprehend the English language sufficient to understand information such as labels and instructions, and basic guest requests
  • Must have the ability to work a varied schedule, including early morning, evening, night, and weekend shifts

4. BA in Hotel and Restaurant Administration with 3 years of Experience

  • Knowledge of operational policies regarding hours of operation, types of menus offered, restaurant concepts, and marketing programs
  • Basic knowledge of wine, beer, spirits, glassware, garnishes, and beverage service techniques
  • Good understanding of food products, including sauces, dairy, and cheeses, cuts of meat, fowl and fish, fruits and vegetables, pasta, bread and starches, and desserts and pastry
  • Knowledge of Ballroom, Convention Center, storeroom locations, and various catering areas
  • Working knowledge of point-of-sale systems
  • Working knowledge of Air Wall Systems
  • State of Missouri Alcohol Responsibility Training (SMART) and Server Safe Training
  • Excellent written and verbal communication skills
  • Must be able to lift up to 75 lbs, and stand or walk for long periods
  • Must be able to work in outside elements, as well as work in a fast-paced environment with frequent interruptions
  • Must be able to work various shifts and flexible hours
  • Ability to handle physical responsibilities involved with moving and placing event space equipment, including tables, chairs, podiums, and other equipment

5. BA in Human Resources Management with 2 years of Experience

  • Experience in a similar role in a 4 or 5-star Shanghai hotel
  • Working knowledge of basic chemical usage
  • Knowledge of machine handling, e.g., Scrubbing and carpet shampoo machines
  • Knowledge of room cleaning, setting up of extra beds, baby cots, carpet cleaning, and basic floor maintenance
  • Basic understanding of the English language
  • Good verbal and written command of the Mandarin language
  • A pleasant and outgoing personality
  • Able to work flexible hours
  • Must be able to work with limited supervision
  • Caring attitude towards guests

6. BA in Sociology with 1 year of Experience

  • Previous experience in housekeeping, cleaning, or other similar roles gained within a quality hotel environment
  • Passionate about creating an exceptional guest experience like no other.
  • A reasonable level of fitness and physical ability to perform the role safely, as outlined in departmental procedures.
  • High-level verbal English communication skills
  • Must be able to give and receive information.
  • Excellent time management and self-organizational skills
  • Self-motivated and enthusiastic personality
  • Good personal presentation
  • Reliability and trustworthiness

7. BS in Tourism Management with 3 years of Experience

  • Related experience in a full-service luxury hotel
  • Excellent work ethic and detail-oriented
  • Must be able to communicate effectively with guests and co-workers
  • Ability to stand, walk for long periods, use both hands, reach, bend, kneel, crouch, and sit
  • Ability to push, pull, and carry up to at least 80 lbs
  • Must be dependable and able to work with minimal supervision
  • Good communication skills and the ability to follow verbal and written instructions
  • Be bilingual in English and Spanish
  • Knowledge of floor and carpet care, use of shampooers and vacuums
  • Ability to manage time effectively, prioritize, and multitask
  • Must be able to complete jobs within the required timeline
  • Available to work assigned shifts - AM, PM, weekends, holidays, and occasional overnight shifts

8. BA in Facilities and Services Management with 5 years of Experience

  • Experience working in the casino/poker industry
  • Demonstrated experience as a poker dealer
  • Experience with slot machine procedures and maintenance.
  • Experience in customer service and leadership.
  • An abundance of knowledge about poker and a passion for the game.
  • Ability to gain an AGLC Gaming Workers License
  • Strong interpersonal skills, and able to work well with internal and external guests.
  • Adaptability to change and able to adapt rules, behaviors, and procedures when deemed necessary by the house or AGLC guidelines.
  • Strong leadership ability with the ability to lead people at different levels to reach department objectives.
  • Excellent problem-solving skills and can decipher changes that need to be made to move the department/organization to its desired goals.
  • Able to work in high-stress environments (workload, dissatisfied guests, etc).

9. BS in Facility Management with 2 years of Experience

  • Knowledge of and proficiency in all OSHA and local requirements related to all assigned work.
  • Must be highly professional manner to others and understand that honesty and ethics are essential.
  • Ability to communicate with co-workers and other departments with professionalism and respect.
  • Must maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
  • Basic phone and computer skills (email, texting, etc.).
  • Good attention to detail.
  • Ability to work well under pressure.
  • Excellent oral and written communication skills.
  • Excellent management and organizational skills.
  • Ability to work well alone and in a team.
  • Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus, with or without corrective lenses.
  • Ability to work in a standing position for long periods.
  • Ability to reach, bend, stoop, push, and/or pull, and frequently lift to 35 pounds and occasionally lift/move 40 pounds.
Relevant Information
Houseperson Skills, Experience, and Job Requirements