Job Summary: 

• Maintain open and closing standards of Back of House areas (BOH)
• Coordinate and process shipments as delivered. 
• Ensure inventory records are properly maintained.
• Direct merchandise flow from the stock room to the sales floor.
• Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or in off-site locations. 
• Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards.
• Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
• Meet with store managers weekly to ensure operational tasks align with business needs
• Assist with Floor-set execution and provide support to build furniture
• Coach, reward and recognize the performance of the BOH team
• Deliver WHS training initiatives, working with the Store Manager to ensure training delivery compliance

Skills on Resume:

• Inventory Control (Hard Skills)
• Shipment Processing (Hard Skills)
• Stockroom Management (Hard Skills)
• Safety Compliance (Hard Skills)
• Team Coaching (Soft Skills)
• Manager Communication (Soft Skills)
• Stocking Problem-Solving (Soft Skills)
• Training Coordination (Hard Skills)

Job Summary:

• Treat all clients and staff with dignity and respect.
• Transport and act as an escort for clients who have medical appointments or other business outside the facility, such as NA/AA meetings.
• Screen client persons and belongings upon entry to the facility.
• Monitor client movement in and out of the facility and account for their whereabouts. 
• Maintain and monitor the client sign-out book.
• Coordinate chores, smoke breaks and any other in-house activities.
• Facilitate approved client request slips, including phone calls, mail, and visitation.
• Conduct and document room searches and perform random searches of clients’ persons.

Skills on Resume:

• Client Respect (Soft Skills)
• Client Transportation (Hard Skills)
• Screening Procedures (Hard Skills)
• Client Monitoring (Hard Skills)
• Record Keeping (Hard Skills)
• Activity Coordination (Soft Skills)
• Request Facilitation (Soft Skills)
• Search Execution (Hard Skills)

Job Summary:

• Maintain accurate daily census, and know where clients are on the floor.
• Report infractions, incidents to the appropriate staff.
• Assist with coordinating special activities and events.
• Deny access to unauthorized persons.
• Supervise clients taking their medications.
• Conduct client orientation sessions.
• Screen and process new admissions.
• Take headcounts during hourly runs. 
• Responsible for document hourly runs and client movement in the communication log.

Skills on Resume:

• Census Management (Hard Skills)
• Incident Reporting (Hard Skills)
• Activity Coordination (Soft Skills)
• Access Control (Hard Skills)
• Medication Supervision (Hard Skills)
• Client Orientation (Soft Skills)
• Admission Screening (Hard Skills)
• Headcount Documentation (Hard Skills)

Job Summary:

• Perform regular room checks to make sure clients are in their rooms.
• Follow protocol for reporting unauthorized absences.
• Monitor urinalysis/ drug screening as instructed by the supervisor on duty.
• Monitor meals and medication lines.
• Tour the facility at regular intervals to check building security and ensure there are no fire or safety hazards in accordance with program and regulatory policies. 
• Conduct safety checks, including safety and security of the facility, checking fire extinguishers, first aid kits and Narcan availability.
• Check and respond to emails on a daily basis.
• Ensure vehicles are kept clean and complete weekly vehicle inspections.
• Complete electronic incident reports.

Skills on Resume:

• Room Monitoring (Hard Skills)
• Absence Reporting (Hard Skills)
• Drug Screening (Hard Skills)
• Meal And Medication Monitoring (Hard Skills)
• Facility Security Checks (Hard Skills)
• Safety Compliance (Hard Skills)
• Email Communication (Soft Skills)
• Vehicle Inspection (Hard Skills)

Job Summary:

• Supervise daily living routine for clients, including wake up, meal times, chores, rooms, general household cleaning, and simple maintenance chores, recreational activities, appointments on time, school on time, bedtime, hygiene, etc.
• Manage and group home staff
• Protect children from physical harm by employing standard safety practices (driving, household chemicals, etc.)
• Transport clients via company vehicle to recreation, school, church, doctors, or assigned destinations.
• Administer first aid and CPR
• Strive to create a pleasant, joyful atmosphere in the group home.
• Intervenes with physical intervention according to the agency's policy and procedures when the client is a danger to themselves or others.
• Aid client in self-administering medication and initial medication sheets, along with the client.
• Write and/or review all incident reports

Skills on Resume:

• Daily Routine Supervision (Hard Skills)
• Staff Management (Hard Skills)
• Safety Practices (Hard Skills)
• Client Transportation (Hard Skills)
• First Aid CPR (Hard Skills)
• Role Modeling (Soft Skills)
• Crisis Intervention (Hard Skills)
• Incident Reporting (Hard Skills)

Job Summary:

• Serves as liaison between clients and clinical staff. 
• Meets with the Clinical staff to get up-to-date information on clients.
• Conducts intake interviews, orientation of clients to facility rules and regulations.
• Escort new intakes to the Clinic for risk assessment interviews within the established time frame.
• Maintains logbook documenting all activities in the shelter on the assigned shift and noting any variance to the normal day-to-day operation.
• Copy emails of the shift activity and daily activity reports to management after each tour.
• Maintains accurate head count, monitors the census and placement of clients to assure compliance with DHS rules and regulations
• Assigns and coordinates staff activities
• Provides oversight for the assigned shift
• Ensures staff operate according to all government regulations and ICL policies and procedures
• Responsible for ensuring the accuracy of and timely completion of required documentation

Skills on Resume:

• Client Liaison (Soft Skills)
• Clinical Coordination (Hard Skills)
• Intake Interviewing (Hard Skills)
• Escort Duties (Hard Skills)
• Logbook Management (Hard Skills)
• Census Monitoring (Hard Skills)
• Staff Coordination (Hard Skills)
• Regulatory Compliance (Hard Skills)

Job Summary:

• Ensures appropriate crisis intervention occurs 
• Ensures staff receive relevant information regarding program operations
• Provides direct care coverage
• Assists in the admission and orientation of new residents
• Coordinates and conducts fire drills
• Develops precise and detailed incident reports and emails them to management within the established time frame.
• Works collaboratively with onsite security
• Assists in directing and supervising staff
• Manages and oversees all aspects of the facility in the absence of the Program Director, Assistant Director, Director of Operations, and/or Social Services Directors
• Establishes and maintains work schedules in accordance with ICL policies and procedures

Skills on Resume:

• Crisis Intervention (Hard Skills)
• Program Communication (Soft Skills)
• Direct Care (Hard Skills)
• Resident Orientation (Hard Skills)
• Fire Drill Coordination (Hard Skills)
• Incident Reporting (Hard Skills)
• Security Collaboration (Soft Skills)
• Staff Supervision (Hard Skills)

Job Summary:

• Ensures assigned staff’s compliance with the agency's time and attendance policy
• Conducts staff supervision in accordance with division expectations and ICL procedures
• Approval conducts disciplinary action 
• Assists in the recruitment, selection, training, and orientation of new employees
• Assists in Providing Quality Management Oversight
• Assists in ensuring the program is in compliance with all state and federal regulations and all ICL policies and procedures
• Ensures that Plans of Corrective Action are implemented and adhered to
• Regularly reviews and monitors staff activities and makes recommendations to the Operations Director
• Participates in all activities to improve the quality of services provided.

Skills on Resume:

• Attendance Compliance (Hard Skills)
• Staff Supervision (Hard Skills)
• Disciplinary Action (Hard Skills)
• Recruitment Assistance (Hard Skills)
• Quality Management (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Corrective Action Implementation (Hard Skills)
• Performance Monitoring (Hard Skills)

Job Summary:

• Communicate and enforce facility program rules in a firm, but fair, and professional manner
• Communicate resident behavior with the immediate supervisor.
• Address problem behaviors through verbal de-escalation techniques.
• Work with diverse personalities.
• Adhere to time schedules
• Maintain healthy and professional boundaries with patients and staff
• Understand and apply the program’s clinical philosophy
• Ensure that documentation is timely, consistent, clear, accurate and legible.

Skills on Resume:

• Rule Enforcement (Soft Skills)
• Behavior Communication (Soft Skills)
• Verbal De-escalation (Soft Skills)
• Interpersonal Skills (Soft Skills)
• Time Management (Hard Skills)
• Professional Boundaries (Soft Skills)
• Clinical Philosophy Understanding (Hard Skills)
• Strategic Problem-Solving (Soft Skills)

Job Summary:

• Conduct house meetings and group activities.
• Encourage the patient to maintain Recovery post-discharge
• Accept constructive criticism and utilize supervision and feedback for professional growth.
• Address problems noted by the supervisor
• Communicate all urgent matters with the immediate supervisor.
• Understand willingness to accept responsibility
• Pursue professional development through participation in education and training programs
• Function well as a team member and contribute positively to the team and organization.
• Maintain good communication, both written and verbal.
• Assist in the Admissions of new residents
• Provide for the transportation of patients.

Skills on Resume:

• Group Facilitation (Soft Skills)
• Recovery Support (Soft Skills)
• Feedback Acceptance (Soft Skills)
• Problem Resolution (Soft Skills)
• Urgent Communication (Soft Skills)
• Responsibility Acceptance (Soft Skills)
• Professional Development (Soft Skills)
• Team Collaboration (Soft Skills)

Job Summary:

• Managing a heavy and ever-changing personal calendar, facilitating appointments
• Coordinating international and domestic travel arrangements with detailed itineraries
• Responsible for concierge work, running personal errands and shopping for necessary supplies
• Acting as the primary point of contact between the Principal, vendors, and contractors
• Overseeing and managing guests’ arrivals and departures, including any special requests they might have
• Handling all aspects of meal set up, including service (formal and informal) and bartending for principals and guests
• Assisting with the coordination of any special events, both in and out of residence
• Responsible for a hands-on approach to daily house maintenance, with the ability to assist the staff with hands-on tasks

Skills on Resume:

• Calendar Management (Hard Skills)
• Travel Coordination (Hard Skills)
• Concierge Services (Hard Skills)
• Vendor Liaison (Soft Skills)
• Guest Management (Soft Skills)
• Meal Service (Hard Skills)
• Event Coordination (Hard Skills)
• House Maintenance Assistance (Hard Skills)

Job Summary:

• Direct care staff, including, but not limited to, scheduling, hiring, setting standards of care, and oversight/training of new staff
• Responsible for daily activities, including, but not limited to, staff assignment sheets, medication, logs, activities of daily living logs, and housekeeping checklists
• Responsible for management of Human Resource duties, including new hire paperwork, I-9 verification, Workforce Background Checks, and required training forms
• Oversight of emergency procedure tasks, including emergency weather drills, fire drills, and hazardous materials log
• Menu planning and management of shopping needs
• Program planning and activity directing
• Assist with admitting, transferring, and discharging residents
• Assist in giving treatments and/or examining residents
• Assist with care with proper instruction and supervision
• Assist in emergency situations

Skills on Resume:

• Staff Management (Hard Skills)
• Activity Coordination (Hard Skills)
• HR Administration (Hard Skills)
• Emergency Oversight (Hard Skills)
• Menu Planning (Hard Skills)
• Program Direction (Hard Skills)
• Resident Admission (Hard Skills)
• Emergency Assistance (Hard Skills)

Job Summary:

• Assist with the daily program operations like purchasing and management of food, supplies inventories, coordination of deliveries, and administrative duties
• Ensure that safety standards are being met at all times and conduct monthly fire drills for residents
• Maintain schedule, cleanliness and maintenance of the program (among other this includes taking out the rubbish, sweeping and mopping)
• Provide milieu coverage, including monitoring and assessing the integrity of the program’s therapeutic milieu, empowering clients to act in accordance with the guidelines of the program, assisting clients in self-administration of medications, conducting controlled substance counts, conducting rounds, answering phones and the front door.
• Make emergency referrals (e.g., detox programs, DTA, hospital and aftercare placement).
• Manage linen supplies and coordinate laundry activities.
• Develop, implement, and facilitate and/or co-facilitate client groups and complete required group facilitation documentation.
• Assist in the orientation of new clients by completing admission paperwork, giving a tour of the program and providing linens/hygiene items.
• Input client/program data into Electronic Health Records and The Virtual Gateway (ESM).

Skills on Resume:

• Program Operations (Hard Skills)
• Safety Compliance (Hard Skills)
• Facility Maintenance (Hard Skills)
• Therapeutic Milieu Monitoring (Hard Skills)
• Emergency Referrals (Hard Skills)
• Laundry Coordination (Hard Skills)
• Group Facilitation (Hard Skills)
• Data Entry (Hard Skills)

Job Summary:

• Ensure compliance with all House policies issued in accordance with RMHC Global guidelines, particularly those that serve to protect and maintain a safe and pleasant environment within the House
• Ensure the proper functioning of the House and the well-being of the families who stay there
• Solve problems inside and outside the office hours of both the staff who work in the house and the families who stay there
• Manage emergency situations or other circumstances outside of working hours
• Direct and manage the human and economic resources necessary to attend to the families staying at the RMH Kwun Tong
• Identify new needs in its geographical scope of action in relation to programs and services
• Implement a good People Management Plan, including employee recruitment, training, development, and succession planning
• Supervise, measure, and evaluate the operations of the House and the performance of the House Operation Team in support of RMHCHK’s goals and overall mission
• Scheduling and managing the overnight, weekends and holidays’ manpower and working effectively in a team environment
• Act as a link between house employees, volunteers, and hospital staff

Skills on Resume:

• Policy Compliance (Hard Skills)
• Facility Management (Hard Skills)
• Problem Solving (Soft Skills)
• Emergency Management (Hard Skills)
• Resource Management (Hard Skills)
• Needs Assessment (Hard Skills)
• People Management (Hard Skills)
• Team Coordination (Soft Skills)

Job Summary:

• Working closely with hospital Medical Social Workers and maintaining a fluid relationship with Hospitals and with the medical community
• Monitoring facilities' condition, operations, and maintenance.
• Schedule regular safety checks and supervise overall maintenance and repair of the House
• Carry out fundraising or fundraising initiatives, detecting those opportunities to disseminate the work of the House (forums, conventions, etc.)
• Assists in organizing and carrying out events and activities for the obtaining of funds with the Fundraising Team
• Assist in the development and administration of the budget as it pertains to House operations
• Performs functions of representation of the House before public and private entities within its geographical scope
• Assist in projects, including but not limited to survey conduction, research and reports, establish and maintain quality service of the House, foster family-centered care
• Set a positive culture of teamwork and community within the RMHC family

Skills on Resume:

• Medical Collaboration (Soft Skills)
• Facility Monitoring (Hard Skills)
• Safety Supervision (Hard Skills)
• Fundraising Initiatives (Hard Skills)
• Event Coordination (Hard Skills)
• Budget Administration (Hard Skills)
• Public Representation (Soft Skills)
• Team Culture Building (Soft Skills)

Job Summary:

• Manage a single location in the NJ area and must have worked with High, Behavioral, Non-Verbal, Low-High Functioning Individuals.
• Monitor, coordinate and assure all services to the individual are delivered, communicated and coordinated on a daily basis.
• Provide daily supervision and oversight of all staff at each location.
• Monitor and ensure that daily health care and nutritional needs are met.
• Assure the coordination and communication of changes in services, hospitalizations and other issues.
• Monitor and manage the cleanliness, organization and upkeep of the home and vehicle.
• Assure compliance with emergency procedure requirements.
• Promote a positive cooperative relationship with team members, vendors, neighbors, law enforcement and emergency personnel.
• Monitor and ensure all budgeting and spending accounts are managed, collected and reported. 

Skills on Resume:

• Location Management (Hard Skills)
• Service Coordination (Hard Skills)
• Staff Supervision (Hard Skills)
• Healthcare Monitoring (Hard Skills)
• Communication Management (Soft Skills)
• Facility Maintenance (Hard Skills)
• Emergency Compliance (Hard Skills)
• Budget Management (Hard Skills)

Job Summary:

• Monitor each person's social, medical, and financial well-being and report all concerns to the Clinical Supervisor or Assistant Director.
• Oversee the arrangement of medical appointments with input from the RN.
• Direct supervision of staff, including facilitating and attending all site visits for prospective employee candidates, providing on-site orientation for all new hires, as well as ongoing training for all staff, approving time off requests, securing coverage to ensure adequate staffing plans at all times
• Provide oversight and guidance to the people support, with the completion of household tasks such as laundry, menu preparation, shopping, cooking, and minor maintenance of the house and grounds, with the goal of increasing independence.
• Administer medications and medical treatments as prescribed by a physician. 
• Assure that each individual's dietary and nutritional plan is followed.
• Chair weekly staff meeting to evaluate allowable and provided services, behavioral guidelines and medical issues relative to each individual. 
• Review incident reports and recommendations made by the committee.
• Works closely with nursing personnel to establish and maintain health services. 
• Responsible for maintaining budgets, i.e., household, grocery, and petty cash.
• Responsible for the individuals' files, ensuring required documentation is within the file and up to date. 
• Ensure back files are up to date and organized for people support, as well as for household files.
• Ensures that evacuation and fire safety issues are addressed within the OPWDD guidelines, including assessment of the evacuation capability of individuals.
• Establishes a fire drill schedule, participates in drills and oversees the execution and follow-up recommendations of all fire drills performed in the home.

Skills on Resume:

• Well-Being Monitoring (Hard Skills)
• Appointment Coordination (Hard Skills)
• Staff Supervision (Hard Skills)
• Household Oversight (Hard Skills)
• Medication Administration (Hard Skills)
• Dietary Compliance (Hard Skills)
• Meeting Facilitation (Soft Skills)
• Incident Review (Hard Skills)

Job Summary:

• Responsible for all theatre staffing and volunteer coordination with the general direction of the Theatre Director.
• Ensure that every client, guest and vendor receives the best service possible.
• Responsible for ordering and inventory control of all concessions and liquor items
• Prepare chargebacks and reconciliation of all concessions sold.
• Inspect and assure that all theatre pre-event tasks are complete prior to doors. 
• Communicate issues to the Theatre Director.
• Maintain physical control of all liquor to ensure that state and city laws and regulations are met.
• Responsible for ingress and egress, and that the theatre is secured following the event.
• Ensure that the integrity of the facility is upheld in a manner that and guests are accustomed.

Skills on Resume:

• Staff Coordination (Hard Skills)
• Customer Service (Soft Skills)
• Inventory Control (Hard Skills)
• Financial Reconciliation (Hard Skills)
• Event Preparation (Hard Skills)
• Issue Communication (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Facility Security (Hard Skills)

Job Summary:

• Respond to crowd control and/or crowd management situations in a prompt and decisive manner and orally respond in a professional and diplomatic manner during crisis and/or sympathetic situations.
• Respond to visual and audible alarms from building automation and life safety systems. 
• Make immediate decisions and communicate with all users of the facility in an emergency situation.
• Answer the phone promptly and in a timely manner.
• Complete all correspondence promptly and professionally.
• Get approval from the Director before any mass communication to the public is disseminated.
• Responsible for position requires the ability to work at all ASM Global facilities in Wichita.
• Regular attendance is an essential function of this position.
• Work extended and/or irregular hours including nights, weekends and holidays

Skills on Resume:

• Crowd Management (Hard Skills)
• Alarm Response (Hard Skills)
• Emergency Communication (Soft Skills)
• Phone Handling (Soft Skills)
• Professional Correspondence (Soft Skills)
• Mass Communication Approval (Hard Skills)
• Facility Flexibility (Hard Skills)
• Attendance Reliability (Soft Skills)

Job Summary:

• Practices and promotes the agency’s mission statement in every interaction. 
• Through family and community engagement, Citizens supports people to live the life they choose.
• Assigning responsibilities and specific activities to provide and encourage each person to strive for autonomy and support them to become active participants in every aspect of their lives.
• Reports to the Justice Center as a mandated reporter when there is reasonable cause to suspect abuse or neglect. 
• Follow all agency incident policies and procedures.
• Conducts physical plant walk-throughs with maintenance staff and reports and documents any concerns that may hinder the health, safety and well-being of the people that reside in that house (i.e., broken equipment, broken furniture, hazardous conditions, etc.)
• Adheres to Federal and New York State regulations, agency policy and procedures, the employee handbook and the agency and program training requirements.
• Successfully completes and maintains AMAP certification.
• Maintains appropriate records of staff by observing and providing feedback on job performance, documenting issues and informing them of training needs to ensure the ongoing and effective supervision of each employee.
• Ensures a safe and clean home by providing direction to staff to support people with the completion of household chores and by participating in said household chores
• Completes daily rounds to ensure the presence, working order and cleanliness of all equipment (i.e., bed equipment, adaptive equipment, furniture, and other equipment) needed for the people supported.
• Provides direct support as scheduled on the staffing pattern and to cover a vacancy or call off.

Skills on Resume:

• Mission Promotion (Soft Skills)
• Community Engagement (Soft Skills)
• Responsibility Assignment (Soft Skills)
• Mandated Reporting (Hard Skills)
• Facility Inspection (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Staff Supervision (Hard Skills)
• Household Support (Hard Skills)

Job Summary:

• Arrives at work by the start of the scheduled shift and adheres to agency policy and procedure in regard to call-offs and manages overtime
• Ensure quality support is provided to people each day in the most cost-effective manner.
• Accompanies and/or transports people on medical appointments, shopping, recreational outings, programs and any other outing
• Assists with the arrangement of transportation for people by ensuring the availability of staffing and agency vehicles to ensure the successful completion of required medical appointments and outings.
• Assists Human Resources with the recruitment process of new employees by assisting with interviews
• Ensure that the house is adequately staffed with qualified employees.
• Maintains weekly work schedules for all staff by assigning shifts based on availability and the particular requirements of each person to ensure that appropriate support is provided at all times.
• Supports people in the maintenance of their bank accounts and expenditures by assisting them with the depositing and withdrawing of all monies with the person and reviewing monthly bank statements to ensure accuracy and adherence to individual budgets.
• Serves as a member of the inter-disciplinary team by attending and participating in all meetings to discuss people’s progress and to offer and gather information and ideas.
• Supervises staff to ensure that goals are implemented and documented, whether it be via Medisked or paper documentation to include goals, notes, BM and menses charts, transportation logs, etc.
• Ensures coordination of supports and services and ongoing communication with day service providers.

Skills on Resume:

• Shift Punctuality (Hard Skills)
• Client Transportation (Hard Skills)
• Staff Scheduling (Hard Skills)
• Recruitment Assistance (Hard Skills)
• Financial Support (Hard Skills)
• Team Collaboration (Soft Skills)
• Staff Supervision (Hard Skills)
• Service Coordination (Hard Skills)

Job Summary:

• Ensure clients clean rooms and make beds daily, and follow up to ensure clients follow directions
• Monitor and ensure all clients follow all household rules (i.e., no sleeping during the day, no taking care of hygiene)
• Facilitate and plan all client transportation in an organized manner
• Efficiently complete all tasks as assigned by both the Program Director and the Executive Director
• Maintain a To-Do list to help stay on top of deadlines
• Ensure all clients go to proper meetings and therapy
• Facilitate meditation daily with clients
• Responsible for tracking all spending and turning in receipts to the Program Director every Thursday, ending shift and maintaining the weekly budget
• Maintaining weekly progress notes/blue books on each active client
• Solve daily problems independently
• Use good judgment in making decisions regarding routine operating procedures (i.e., assessing crisis situations, adding client appointments to the calendar)
• Consult with the supervisor regarding situations outside the scope of authority

Skills on Resume:

• Room Inspection (Hard Skills)
• Rule Enforcement (Hard Skills)
• Transportation Planning (Hard Skills)
• Task Management (Hard Skills)
• Deadline Management (Hard Skills)
• Meeting Coordination (Hard Skills)
• Budget Tracking (Hard Skills)
• Problem Solving (Soft Skills)

Job Summary:

• Participates in the daily community meal when on duty.
• Directs the work of part-time staff on a regular basis.
• Exercises discretion and independent judgment.
• Facilitates in-house programs and meetings.
• Maintains availability to provide support, counsel, and advice to residents.
• Meets weekly with Nielsen House director. 
• Responsible for case management of assigned residents, which includes developing an individual service plan, including the DHS process, goals, and referrals, to support their adherence and progress.
• Oversees chore rotation and menu planning.
• Plans and organizes recreational activities.
• Records every shift change in the logbook.

Skills on Resume:

• Community Participation (Soft Skills)
• Staff Supervision (Hard Skills)
• Independent Judgment (Soft Skills)
• Program Facilitation (Hard Skills)
• Resident Support (Soft Skills)
• Case Management (Hard Skills)
• Activity Planning (Hard Skills)
• Documentation (Hard Skills)

Job Summary:

• Participates in staff meetings, development, retreat days, and community development.
• Responsible for recordkeeping, resident files, and data entry into HMIS.
• Oversees and implements physical plant maintenance and the associated maintenance log.
• Assists with New Beginnings and Family Reunification Programs.
• Supports the house director in the supervision of staff. 
• Promotes a spirit of hospitality and community.
• Thinks, communicates, and behaves as a cause-driven leader nd role model for other staff and guests regarding desired staff behaviors.
• Develops familiarity with unique challenges and resources as they relate to homelessness.
• Develops effective, trusting relationships with clients.
• Participates in operations meetings, other program/association meetings/trainings, and community meetings.
• Provides information and referral assistance regarding available support from appropriate social service agencies and/or community programs.
• Engages proactively in the development and implementation of the positive evolution of SCPO.

Skills on Resume:

• Staff Participation (Soft Skills)
• Recordkeeping (Hard Skills)
• Facility Maintenance (Hard Skills)
• Program Assistance (Hard Skills)
• Staff Supervision (Hard Skills)
• Community Building (Soft Skills)
• Leadership (Soft Skills)
• Client Relationship (Soft Skills)

Job Summary:

• Grocery shopping and cooking meals.
• Plan and execute a weekly meal plan.
• Light housekeeping such as wiping down surfaces, sweeping, loading and unloading dishwasher, etc.
• Grocery shopping and cooking.
• Responsible for Indian cooking would be ideal
• Household laundry and bedding.
• Responsible for home organization.
• Coordinate household projects.
• Signing kids up for activities.
• Responsible for being proactive and stepping in to keep the household running smoothly.
• Responsible for being comfortable with dogs and not having allergies.

Skills on Resume:

• Meal Preparation (Hard Skills)
• Meal Planning (Hard Skills)
• Light Housekeeping (Hard Skills)
• Laundry Management (Hard Skills)
• Home Organization (Hard Skills)
• Project Coordination (Soft Skills)
• Child Activity Coordination (Soft Skills)
• Pet Care Comfort (Soft Skills)

Job Summary:

• Ensure responsible service areas are in line with the vision
• Comply with relevant policies and procedures and develop protocols for SIL/SDA properties
• Ensure participants' services are person-centred and aligned with relevant mandatory compliances
• Maintain effective communication and rapport with all relevant service stakeholders
• Ensure incident reporting, feedback and complaints, conflicts of interest, and restrictive practices are documented and managed
• Manage staff performance and promote a positive team culture
• Support and mentor Team Leaders to efficiently run the daily operations of the SIL/SDA properties
• Manage Work Health and Safety requirements for designated properties
• Actively engage in quality and continuous improvement across accommodation services
• Manage complex care participants with high intensity needs, and behaviours of concern, including mental health and cognitive impairment
• Manage and oversee the NDIS planning and coordination of supports to SIL participants, including the provision of accurate Service Agreements, SIL applications, Roster of Care, etc.
• Ensure services comply with the NDIS Code of Conduct, Disability Standards, quality framework, and WHS standards

Skills on Resume:

• Vision Alignment (Hard Skills)
• Policy Compliance (Hard Skills)
• Person-Centred Services (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Incident Management (Hard Skills)
• Staff Performance (Hard Skills)
• Team Mentoring (Soft Skills)
• WHS Management (Hard Skills)

Job Summary:

• Provides direct client care
• Assigns and monitors housekeeping chores and laundry services
• Coordinates the distribution of essential resources and supplies
• Facilitates the distribution of food, clothing, household supplies, personal hygiene products and starter kits for clients
• Works collaboratively with the Case Manager to support the client’s needs.
• Program and facility management
• Pre-screen potential clients for services
• Prepares rooms for new client arrivals
• Maintains inventory and supplies

Skills on Resume:

• Client Care (Hard Skills)
• Chore Assignment (Hard Skills)
• Resource Coordination (Hard Skills)
• Supply Distribution (Hard Skills)
• Collaboration (Soft Skills)
• Program Management (Hard Skills)
• Client Screening (Hard Skills)
• Inventory Maintenance (Hard Skills)

Job Summary:

• Responsible for providing consistent security of the facility, conducting inspections of client rooms, grounds and common areas
• Provides briefings to the House Management team and a summary of daily shift status
• Coordinate repairs and physical upkeep of the building’s interior and exterior
• Conduct fire drills and quarterly safety inspections.
• Responsible for data management of ETO and HMIS
• Maintains accurate records and documentation to be submitted for monthly reporting
• Maintains daily activity log and sign-in/out log.
• Responsible for community collaboration
• Responsible for effectively reaching out to community resource providers
• Maintains an up-to-date client resource list
• Assists in the coordination and set up of special events, monthly All-Client Meetings, etc., as requested by the Shelter Coordinator.

Skills on Resume:

• Facility Security (Hard Skills)
• Shift Briefings (Hard Skills)
• Building Maintenance (Hard Skills)
• Safety Inspections (Hard Skills)
• Data Management (Hard Skills)
• Record Keeping (Hard Skills)
• Community Outreach (Soft Skills)
• Event Coordination (Hard Skills)

Job Summary:

• Assure the physical safety and well-being of service recipients (SRs).
• Support SRs in community activities.
• Provide or arrange transportation
• Provide support and assistance to SRs in managing their finances. 
• Safeguard the SRs' funds and maintain current, accurate records of all expenditures, i.e., receipts.
• Support SRs in maintaining a neat, clean, and sanitary home. 
• Complete Maintenance Request Forms to ensure maintenance is reported and completed in a timely fashion. 
• Copies of the original request should be sent to the Business Office and the Team Leader.
• Administer medication according to the physician's instructions and in accordance with Waves' policies and procedures.
• Implement and document Individual Support Plan objectives as written.

Skills on Resume:

• Safety Assurance (Hard Skills)
• Community Support (Soft Skills)
• Transportation Assistance (Hard Skills)
• Financial Management (Hard Skills)
• Record Keeping (Hard Skills)
• Home Maintenance (Hard Skills)
• Maintenance Reporting (Hard Skills)
• Medication Administration (Hard Skills)

Job Summary:

• Supervise and assist SRs in purchasing groceries and preparing nutritious, well-balanced meals following menus and special diets
• Supervise and assist SRs with laundry chores, changing bed linens, etc.
• Notify Program Manager of any behavior incidents, seizure activity, accidents, etc..
• Document any behavior incidents, seizure activity, accidents, etc..
• Attend and participate in required meetings and activities, such as staff meetings, in-service training, etc..
• Maintain CPR and First Aid certification, Medication Administration training, TIMAS training, Relias training, and all necessary training assignments within time frames assigned.
• Maintain documents and reports on a monthly basis.
• Responsible for being a part of the On-call rotation specific to the house assigned.
• Provide mentoring and further training for service recipients and house issues.
• Monitor staff for the accomplishment of assigned duties and report necessary issues to the program manager to address. 

Skills on Resume:

• Meal Supervision (Hard Skills)
• Laundry Assistance (Hard Skills)
• Incident Reporting (Hard Skills)
• Meeting Participation (Soft Skills)
• Certification Maintenance (Hard Skills)
• Documentation (Hard Skills)
• On-Call Support (Hard Skills)
• Staff Monitoring (Hard Skills)

Job Summary:

• Managing Housekeeping staff.
• Assist in transporting son to and from school, activities, and sports in the afternoons.
• Assist in fresh and healthy meal planning and preparation for the family
• Assist with inventory checklists for household items, food, children's essentials, principals' essentials, etc.
• Maintain comprehensive household manuals, setting priorities for tasks on a daily, weekly, monthly, quarterly and annual basis
• Maintain file systems, including those for household operations, warranty manuals, household equipment, invitations, entertainment logs, etc.
• Maintain contact lists that include vendors, contractors, businesses, etc.
• Management responsibilities of an 8,000+ square foot single-family home

Skills on Resume:

• Housekeeping Management (Hard Skills)
• Transportation Assistance (Hard Skills)
• Meal Planning (Hard Skills)
• Inventory Management (Hard Skills)
• Task Prioritization (Hard Skills)
• File Management (Hard Skills)
• Contact Management (Hard Skills)
• Home Management (Hard Skills)

Job Summary:

• Schedule and oversee vendors and contractors (e.g., winterizing irrigation system for winter, seasonal landscaping displays, interior design projects, etc.)
• Run errands (e.g., shopping for home supplies, returns, etc.)
• Managing tasks and projects around the home (e.g., receiving deliveries, service providers, contractors, etc.)
• Organizational projects, closets, rotating clothes seasonally, getting rid of outgrown toys and clothing, taking things for donation, etc.)
• Ensure pantry and fridges are properly stocked in accordance with principles and children's travel and entertaining schedules
• Maintain vehicles, fill gas tank, take for service appointments and keep accurate records of services completed
• Manage household petty cash (including proper documentation) and submission of house/staff credit card purchases and receipts
• Schedule meetings with principal(s) to discuss their schedule, children's schedules, travel plans, upcoming events, special projects, etc.

Skills on Resume:

• Vendor Scheduling (Hard Skills)
• Errand Running (Hard Skills)
• Task Management (Hard Skills)
• Organizational Projects (Hard Skills)
• Inventory Stocking (Hard Skills)
• Vehicle Maintenance (Hard Skills)
• Cash Management (Hard Skills)
• Meeting Coordination (Soft Skills)

Job Summary: 

• Provide meal set-up, serve meals (formal and informal), and bartending services for family and guests
• Ensure that each residence has a consistent feel and that the housekeepers and seasonal staff understand the principal’s preferences
• Ensure that homes are properly prepared and ready for the principal’s arrival. 
• Ensure that homes are meticulous and in working order prior to the principal’s arrival
• Coordinate seasonal moves to other properties and ensure easy transitions between residences for both family and staff
• Oversee wardrobe maintenance and inventory of loan items
• Pack the principal’s clothing and personal items and send them in the most efficient manner to the destination prior to their arrival
• Create and maintain an electronic packing inventory for each trip, so it’s quick and easy to retrieve and review the items that were sent
• Unpack clothing and personal items and place items in the appropriate place for the principal’s comfort
• Source unique gifts for the gift program and ensure the gift is presented/wrapped in a thoughtful manner

Skills on Resume:

• Meal Service (Hard Skills)
• Household Coordination (Hard Skills)
• Home Preparation (Hard Skills)
• Property Transition (Hard Skills)
• Wardrobe Maintenance (Hard Skills)
• Packing Coordination (Hard Skills)
• Inventory Management (Hard Skills)
• Gift Sourcing (Soft Skills)

Job Summary:

• Provide personal and concierge services to guests and support for activities/events
• Oversee and manage guest arrivals/departures, including special requests, food, etc.
• Lead event execution and work closely with the Principal’s Personal Assistant and the principal on organizing/executing events
• Review and comprehensively understand all aspects of the event
• Complete the event sheet and share it with the team
• Oversee food and beverage, table setting/service, décor, flowers, and rentals
• Coordinate additional staff and/or vendors
• Supervise set-up and ensure smooth running of the event, including temperature, lighting, music, talent/guest speakers
• Act as the point of contact for the event

Skills on Resume:

• Concierge Services (Soft Skills)
• Guest Management (Soft Skills)
• Event Leadership (Hard Skills)
• Event Planning (Hard Skills)
• Event Documentation (Hard Skills)
• Food And Beverage Oversight (Hard Skills)
• Staff Coordination (Hard Skills)
• Event Supervision (Hard Skills)

Job Summary: 

• Help to maintain compliance with program rules and regulations.
• Encourage residents to maintain a neat and clean home.
• Report to the field services coordinator emergency or serious medical problems.
• Organizes, assigns, and monitors the completion of chores and special projects.
• Calls for emergency assistance in the event of a serious emergency or imminent danger
• Notifies the FSC of the event of a serious infraction of the House rules or an incident involving the welfare or safety of any resident person.
• Notifies FSC and CMS regarding any resident's relapse and confiscation of contraband.
• Conducts Fire/Safety orientation and performs quarterly drills.
• Review with new residents the house safety procedures, rules, duties, and policies.
• Facilitates monthly community house meetings, encourages open discussions and records meetings.

Skills on Resume:

• Regulatory Compliance (Hard Skills)
• Housekeeping Encouragement (Soft Skills)
• Emergency Reporting (Hard Skills)
• Chore Management (Hard Skills)
• Emergency Response (Hard Skills)
• Incident Notification (Hard Skills)
• Safety Training (Hard Skills)
• Meeting Facilitation (Soft Skills)

Job Summary:

• Conducts monthly fire extinguisher checks and records notes in the safety log. 
• Report any unsafe conditions or equipment failures immediately to the FSC.
• Conducts drug and alcohol tests when there is suspicion of drug or alcohol use.
• Participate in weekly one-on-one supervision sessions with the FSC and CMS.
• Service as a driver to transport Veterans to medical appointments, new housing and to receive new program participants.
• Collects monthly program service fees.
• Assist with the planning and implementation of the quarterly program dining out.
• Conducts inspection of individual rooms, house and grounds for cleanliness.
• Inspects rooms for contraband and confiscates any items in violation of program policy.
• Assist residents with transportation to move into an assigned house and transport upon discharge from the program.
• Records and stores discharged residents’ belongings until they can be claimed (within 30 days), when not claimed, and arranges for disposal.

Skills on Resume:

• Fire Safety Checks (Hard Skills)
• Hazard Reporting (Hard Skills)
• Drug Testing (Hard Skills)
• Supervision Participation (Soft Skills)
• Veteran Transportation (Hard Skills)
• Fee Collection (Hard Skills)
• Facility Inspection (Hard Skills)
• Property Management (Hard Skills)

Job Summary:

• Coordinating daily front-of-the-house restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customers' and staff's issues or concerns
• Maintaining the restaurant’s revenue, profitability, and quality goals.
• Analyze reporting data to maximize service efficiency
• Maintain high productivity, quality, and customer-service standards
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations
• Manage the restaurant’s good image and suggest ways to improve it
• Conduct monthly inventory
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Skills on Resume:

• Restaurant Coordination (Hard Skills)
• Customer Service (Soft Skills)
• Issue Resolution (Soft Skills)
• Revenue Management (Hard Skills)
• Data Analysis (Hard Skills)
• Quality Control (Hard Skills)
• Staff Evaluation (Hard Skills)
• Regulatory Compliance (Hard Skills)

Job Summary:

• Leads Front-of-House operations, ensuring guest satisfaction
• Responsible for models' best-in-class hospitality and coaches the team to deliver the same
• Evaluates online ordering and to-go metrics and leverages opportunities to enhance the pick-up experience
• Addresses and alleviates all guest concerns
• Develops solutions to improve future service
• Schedules FOH team members to meet business needs and coordinates Local Store Marketing
• Assists Managing Partner and Kitchen Manager with the operation of the restaurant
• Leads store opening/closing procedures
• Drives compliance with safety, security and sanitation standards
• Communicates expectations clearly and has consistent follow-ups with team members
• Leads and creates initiatives to drive sales/profit and store performance
• Drives a ‘Damn Good’ bar experience and develops the bar as a destination

Skills on Resume:

• FOH Leadership (Hard Skills)
• Hospitality Coaching (Soft Skills)
• Order Analysis (Hard Skills)
• Guest Issue Resolution (Soft Skills)
• Service Improvement (Soft Skills)
• Team Scheduling (Hard Skills)
• Store Operations (Hard Skills)
• Compliance Enforcement (Hard Skills)

Job Summary:

• Responsible for many aspects of the company's operations, including managing an amazing team of ice cream makers, achieving labour targets, and creating and implementing policies and processes for operational excellence. 
• Responsible for culinary creativity, a passion for leading and managing a team of 1-2 direct reports, competency with numbers, kitchen experience, and a willingness to roll up sleeves and make ice cream alongside staff
• Hire, train and be a supportive and engaged manager of the team
• Effectively advise and manage the team on daily prep and ice cream production
• Provide coverage and support to the team
• Lead team in a group effort to create uniquely delicious seasonal flavours
• Create and implement policies and processes that maximize the efficiency of the team
• Ensure that the team follows rigorous food, health and safety practices
• Work collaboratively and treat everyone who comes into contact with Village, including staff, customers and suppliers, in a professional and friendly manner
• Participate and contribute in meetings and discussions concerning product development, company-wide initiatives, and special projects
• Responsible for being able and willing to go above and beyond when the kitchens and shops demand it
• Actively participate in business analysis and make course corrections
• Communicate effectively with all employees, including coaching, training, and celebrating awesomeness

Skills on Resume:

• Team Management (Hard Skills)
• Culinary Creativity (Hard Skills)
• Staff Training (Hard Skills)
• Production Oversight (Hard Skills)
• Policy Implementation (Hard Skills)
• Food Safety (Hard Skills)
• Collaborative Communication (Soft Skills)
• Business Analysis (Hard Skills)

Job Summary: 

• Check the sign-in sheet at 9:30 PM and write up all clients that are not in by curfew
• Take and keep an inventory of house supplies and create a WB Mason order for program supplies and submit to PC by the 2nd Friday of each month
• Complete initial intake and collect vitals from new clients that enter the shelter (once these documents are collected, they are to be placed in a secure file for PC to collect the next business day)
• Revise, update and post weekly chore schedule for each floor and takedown
• Every Monday evening at 5 PM, the staff is responsible for putting the trash can out to the curb
• Complete and update the job postings board every Monday
• Complete and update the resources and events board every Monday
• Facilitate evening house meetings in the absence of PC

Skills on Resume:

• Curfew Enforcement (Hard Skills)
• Inventory Management (Hard Skills)
• Client Intake (Hard Skills)
• Schedule Management (Hard Skills)
• Trash Disposal (Hard Skills)
• Job Posting Maintenance (Hard Skills)
• Resource Coordination (Hard Skills)
• Meeting Facilitation (Soft Skills)

Job Summary:

• Ensuring that the households/estate and grounds are run smoothly and efficiently at all times
• Managing the technical maintenance of the properties, done by outsourced contractors
• Supervising and managing other staff members, about 5 people
• Organizing and liaising with outside service providers and suppliers
• Organizing family and household events
• Running errands and shopping
• Manage household vehicle use and maintenance
• Schedule utilities, carpenters, or other laborers for any work needed inside the residence

Skills on Resume:

• Estate Management (Hard Skills)
• Technical Maintenance (Hard Skills)
• Staff Supervision (Hard Skills)
• Vendor Coordination (Soft Skills)
• Event Organization (Soft Skills)
• Errand Running (Hard Skills)
• Vehicle Management (Hard Skills)
• Scheduling Coordination (Hard Skills)

Job Summary:

• Provide on-site support to ensure a beneficial and positive growth environment for individuals within the house.
• Offer guidance, support and education in the areas identified in each resident’s individualized goals.
• Responsible for supporting program residents, monitoring the facility in adherence to local, state, and agency guidelines for safety.
• Responsible for responding to any facility or resident emergency needs.
• Responsible for respecting diverse views and approaches, demonstrating standards of respect
• Contributing to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Scheduling Household staff to include weekly work schedule and hours
• Manage a group of household employees
• Managing primary residences at each location - inspections for anything that might be out of order, worn, or in need of repair

Skills on Resume:

• On-Site Support (Soft Skills)
• Resident Guidance (Soft Skills)
• Safety Monitoring (Hard Skills)
• Emergency Response (Hard Skills)
• Respectful Communication (Soft Skills)
• Staff Scheduling (Hard Skills)
• Team Management (Hard Skills)
• Residence Inspection (Hard Skills)

Job Summary:

• Responsible for and accountable for expenses incurred in daily operations and for investigating cost overruns.
• Monitor adherence to service level agreements in the provision of all facilities and services to provide a superior customer experience.
• Supervise the execution of day to day activities in the maintenance of all utilities, including building maintenance, utility monitoring Management of house keeping, pest control, landscape maintenance, service systems for security and safety/fire prevention protection services fire drills/ evacuation drills, building safety audit, electricity/ plumbing services, air-conditioning Services.
• Monitor the timely preparation and submission of MIS for all activities.
• Drive the timely resolution of the same. 
• Interact with the vendors and service providers and support in resolving any payment/ terms/ facility management-related issues faced by them.
• Line managing, supervising, and coaching a staff team that directly reports to you.
• Ensuring all other staff members in the team are fulfilling expectations in line with the children’s home regulations

Skills on Resume:

• Expense Management (Hard Skills)
• Service Level Monitoring (Hard Skills)
• Facility Maintenance (Hard Skills)
• MIS Reporting (Hard Skills)
• Issue Resolution (Soft Skills)
• Vendor Management (Hard Skills)
• Staff Supervision (Hard Skills)
• Regulatory Compliance (Hard Skills)

Job Summary:

• Support the people who serve in a residential setting.
• Responsible for the daily operation of the CILA home
• Responsible for the delivery of programs to meet the needs of the people
• Providing a safe and therapeutic environment. 
• Provide guidance, support and training for the direct service staff of the home.
• Carry out a variety of rewarding work that will play an integral role in the success of the company and the mission to support people to live a rich and meaningful life.
• Responsible for empowering the children and young people to make a positive change in their lives.
• Prepared to get stuck in any scenario and lead from the front.

Skills on Resume:

• Residential Support (Hard Skills)
• Home Operations (Hard Skills)
• Program Delivery (Hard Skills)
• Safety Assurance (Hard Skills)
• Staff Training (Hard Skills)
• Mission Commitment (Soft Skills)
• Empowerment Facilitation (Soft Skills)
• Leadership (Soft Skills)

Job Summary:

• Responsible for management duties include payroll, leave administration, staff rotas, 1 to 1 review meetings, training and appraisals. 
• Oversee the running of the kitchen, working with the kitchen manager, and the recruitment and coordination of the use of volunteers. 
• Responsible for the role of Health and Safety Officer.
• Responsible for main finance management duties, including monthly/accounts payable invoices, and managing all budgets. 
• Operate as the GDPR Data Protection controller.
• General administration, such as filing, replying to emails, sorting post, answering the phone, organising social activities, and a shared responsibility for out-of-hours calls and emergency cover on a rota system.
• Using authority positively to motivate and inspire other members of the team to ultimately reach the same goal.
• Ensuring each resident has current support plans and that support is provided to each person in line with individual plans and goals
• Ensuring all support provided is consistent with positive behaviour support principles

Skills on Resume:

• Payroll Management (Hard Skills)
• Kitchen Oversight (Hard Skills)
• Health And Safety (Hard Skills)
• Financial Management (Hard Skills)
• Data Protection (Hard Skills)
• General Administration (Hard Skills)
• Team Motivation (Soft Skills)
• Support Plan Compliance (Hard Skills)

Job Summary:

• Coordinate and oversee rostering and staffing needs, leave, performance management, identified training needs, employee relations, house and vehicle security, program accounts such as petty cash and other resource control, as well as assist the Area Manager in budgetary matters
• Support the assessment needs of young people and work in partnership with internal and external stakeholders to address these needs
• Support staff through reflective supervision, daily guidance and strategic long-term goal setting as well as training and coaching.
• Coordinate all activities associated with the home, ensuring an emotionally positive and physically stable environment for staff and young people
• Coordinate the recruitment process for staff and carers, including shortlisting and interviewing.
• Communicate WH&S to staff and young people to ensure regulatory and organisational compliance, and address or refer WH&S issues in consultation with internal services
• Managing a small staff team and related services, including ensuring effective roster management (budgetary and human resources)
• Collaborating with the residents, the Household Budget is managed, and regular and accurate reports are provided for residents and their families
• Ensuring all staff understand and fulfil their responsibilities, authorities and accountabilities and are supervised to meet the needs of the residents

Skills on Resume:

• Staff Rostering (Hard Skills)
• Needs Assessment (Hard Skills)
• Staff Supervision (Hard Skills)
• Home Coordination (Hard Skills)
• Recruitment Coordination (Hard Skills)
• WHS Communication (Hard Skills)
• Team Management (Hard Skills)
• Budget Management (Hard Skills)