• Assign work to room attendants and train associates in housekeeping duties
• Inspect rooms to make sure that they are up to Virgin Hotels' standards of cleanliness
• Assist throughout the department, including cleaning rooms
• Help conduct linen inventories and control department costs
• Communicate with other departments about any problems that need attention
• Comply with the key policy established by the company
• Communicate with the manager about any safety issues
• Ensure safety and hotel policies
• Help log “lost and found” items at the end of the shift to security
• Report to the designated shift in assigned attire
• Motivate the team to establish positive guest and associate relations
• Complete a manager’s request within reason
• Follow all company policies

Skills: Team Leadership, Housekeeping Training, Room Inspection, Departmental Communication, Cost Control, Safety Compliance, Lost and Found Management, Policy Adherence

• Perform routine checks on guestrooms and ensure proper execution of room cleaning procedures.
• Inspect and ensure the room Housekeeping Steward/Stewardess’ cart, trolley, and pantry area are kept clean and tidy.
• Conduct an inventory of linen and guestroom supplies and report any loss or damage of linen, furniture fixtures, or equipment to the Housekeeping Department.
• Ensure that all lost and found items are forwarded to the Housekeeping Department
• Ensure adequate storage of supplies inventory in assigned floors to prevent shortage or loss.
• Record special daily activities and events such as guest complaints, special preferences, follow-up, and handover lists/files.
• Resolve complaints from guests and staff.
• Check and report any maintenance defects to the Engineering Department.
• Ensure work orders and requests are being carried out promptly and efficiently.
• Perform routine briefings for all Housekeeping Steward/Stewardesses.
• Ensure rooms done by the Housekeeping Steward/Stewardess are released on time.
• Responsible for controlling and issuing guest supplies stock.
• Follow up on the out-of-service rooms status checking.
• Train and follow up with Housekeeping Steward/Stewardess on crash programs.
• Report any irregularities and difficulties to the Assistant Executive Housekeeper or Executive Housekeeper.
• Be familiar with the security, fire, and safety procedures and carry out the policies established by the Hotel.
• Ensure workplace safety is practiced at all times.

Skills: Room Inspection, Inventory Management, Lost and Found Coordination, Complaint Resolution, Maintenance Reporting, Staff Training, Supply Control, Safety Compliance

• Assist with daily allocations of rooms and duties to team members
• Train and develop Housekeeping team members
• Daily room checks to ensure company standards are met
• Release rooms on time for guest check-in
• Attend to guest inquiries, requests, and complaints
• Monitor and maintain cleanliness standards of guest rooms
• Monitor the disposal of laundry and garbage
• Liaise with the Maintenance and Front Office departments
• Ensure correct handling of lost property
• Ensure safe manual lifting procedures are adhered to

Skills: Room Assignment, Team Training, Quality Assurance, Guest Relations, Cleanliness Monitoring, Laundry and Waste Management, Interdepartmental Coordination, Safety Procedures

• Manage, train, and recruit members of the Housekeeping team.
• Manage linen and supply inventories.
• Support Housekeepers in prepping units for cleaning.
• Inspect units, re-classify them as clean, and mark them ready for guests.
• Report maintenance issues as they are identified according to business policies.
• Report to work in proper uniform and following company appearance standards.
• Motivate the team and consistently set the example by maintaining a positive, friendly, helpful attitude with guests, customers, and other team members.
• Develop strong customer relationships.
• Comply with safety regulations and procedures.

Skills: Team Management, Staff Training, Recruitment, Inventory Management, Unit Inspection, Maintenance Reporting, Customer Service, Safety Compliance

• Supervise the housekeeping staff
• Break out of the house and provide the team with daily assignments
• Evaluate the staff’s job performance and coach and counsel.
• Communicate the standards of performance and ensure all required training occurs.
• Perform and supervise the cleaning and inspection of guest rooms, public areas, and the back of the house.
• Ensure compliance with proper cleaning techniques, procedures, and brand standards.
• Order supplies and maintain accurate inventory.
• Follow proper lost and found procedures for items left behind in a guest room.
• Report any items in need of repair.
• Follow all safety procedures while working.

Skills: Staff Supervision, Task Assignment, Performance Evaluation, Training Delivery, Room and Area Inspection, Inventory Management, Lost and Found Procedures, Safety Compliance

• Ensure turnover of rooms quickly, in satisfactory timelines, and efficiently.
• Ensure that the Room Attendants' work is accurate and up to the Fairmont standards.
• Assign Room Attendants to rooms and tasks every day.
• Responsible for maintaining the inventory of guest supplies.
• Prepare a deep cleaning schedule for rooms and corridors, and ensure the implementation of the same by Room Attendants.
• Ensure work is completed by entering each room to review the work using the checklists provided, and signing off at the end of the shift.
• Fill in the muster roll daily and maintain records of OT and special days worked by the room attendants.
• Block rooms for advanced maintenance and cleaning programs and communicate the same to the Housekeeper.
• Report defective machinery immediately to Engineering and the Executive Housekeeper for follow-up.
• Handle cleaning priorities, i.e., VIP, Makeup, Early Arrival, DND.
• Manage the work supplies and consumables in line with the budgeted amounts and ensure all Room Attendants are well-equipped with cleaning materials, amenities.
• Communicate to the Guest in ample time about any delays in service delivery.
• Liaise with the Coordinator on any emergencies in the course of the shift, including new traces, rooms that cannot be sold, changes in allocations, guest requests, and maintenance follow-ups.
• Ensure all Room Attendants are consistently well-groomed.

Skills: Room Turnover Management, Quality Assurance, Task Assignment, Inventory Control, Deep Cleaning Scheduling, Record Keeping, Maintenance Reporting, Guest Communication

• Work with the team to provide the best service
• Manage and train the team by coordinating the activities of the room attendants and general cleaners
• Assist in monitoring and handling guest complaints, and create proactive planning to increase guest satisfaction scores
• Check reservations and pre-blocked rooms to ensure that all guest expectations are exceeded upon arrival
• Ensure the housekeeping team provides a professional and friendly service for guests.
• Prepare, review, and complete daily, weekly, and monthly reports (labor, occupancy, etc.) as requested by Management. 
• Record lost and found articles and secure them in the proper area.
• Interact and acknowledge guests, identify issues, and resolve problems. 
• Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests.
• Communicate effectively with all hotel staff to ensure smooth delivery of services. 
• Coordinate with the front desk, maintenance staff, Housekeeping Manager, and General Manager on things requiring attention.

Skills: Team Leadership, Staff Training, Guest Complaint Resolution, Reservation Coordination, Service Excellence, Reporting, Lost and Found Management, Interdepartmental Communication

• Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel.
• Trains and coaches the staff.
• Schedules work to be done daily and collects room and floor status sheets for assigned work areas.
• Monitors each Room Attendant’s daily progress.
• Inspects completed rooms to ensure that all standards have been met.
• Coordinates work orders in the assigned section.
• Follows up to be sure work is completed.
• Releases the checkout rooms for sale.
• Assists with responsibilities and duties in the absence of or heavy volume in the areas of Lobby Attendant, Room Attendant, and House Attendant.
• Regular sit-downs with Room Attendants to discuss progress, and training plans, as well as take disciplinary action.
• Maintains posture and remains looking forward with an attentive, pleasant, and professional appearance.
• Understands all room categories and layout

Skills: Team Supervision, Staff Training, Scheduling, Performance Monitoring, Quality Control, Work Order Coordination, Room Release Management, Professional Appearance

• Ensure customer satisfaction from arrival to departure, following the standards and procedures manual and the Legendary Quality Experience (LQE).
• Promote and recognize opportunities to provide guest service above and beyond all expectations.
• Monitor the correct handling of all guest requests.
• Ensure that cleanliness and service standards are maintained in all areas of responsibility.
• Work closely with the Engineering team by reporting all work orders as soon as possible.
• Monitor and maintain a safe environment for all employees.
• Complete all required forms (room status, discrepancy, late checkouts, employee competencies, reviews, lateness, and absenteeism daily.
• Maintain correct inventories of all OS&E items.
• Complete all special projects on time.
• Be an active team player with a hands-on approach when manpower is in short supply.
• Ensure all equipment and cleaning supplies are used correctly and follow safety and security standards to guarantee employee safety.

Skills: Customer Satisfaction, Guest Service Excellence, Request Handling, Cleanliness Standards, Maintenance Reporting, Safety Monitoring, Inventory Management, Team Collaboration

• Inspect all late check-outs, VIP turndown, and random turn-downs nightly on the PM shift.
• Conduct daily pre-shift meetings on each shift.
• Train employees in maintaining clean, organized, and properly stocked work areas and equipment.
• Train employees to be perfectly groomed at all times.
• Train and monitor room attendants daily to ensure that standards of service and cleanliness are understood and followed.
• Communicate accurate information actively and on time to all colleagues.
• Give feedback to employees positively and encouragingly in order to maintain an overall high performance.
• Completely understand and be able to operate all in-room SMART ROOM technology.
• Recognize and report all missing, damaged, or sub-standard fixtures and equipment.
• Inspect all assigned guestrooms, both occupied and vacant.
• Ensure all items are in place, general cleaning and preparation for VIP’s early arrivals, and special cleaning requests are done on time and according to standard.
• Monitor and maintain perfect cleanliness in all public areas of the hotel as well as the back of the house.
• Take over the Housekeeping Coordinator when they are not around.

Skills: Room Inspection, Staff Training, Pre-Shift Briefing, Service Standards Monitoring, Communication Skills, Performance Feedback, Technology Operation, Maintenance Reporting

• Hire, train, and manage all room, house, and public area associates effectively and efficiently.
• Provide training to team members regularly as working to identify areas of improvement and efficiency.
• Ensure that stay-over and vacant attendant service is consistently performed by room attendants to the level defined in the housekeeping training manual.
• Prepare clear and concise communications, letters, instructions, and reports.
• Inspect all assigned guest rooms to ensure quality and safety standards are met.
• Demonstrate proper use of cleaning chemicals for designated surfaces.
• Handle cleaning chemicals following OSHA regulations and hotel requirements.
• Track all guest-requested items
• Maintain a lost and found logbook/database
• Record all engineering deficiencies in a logbook/database

Skills: Staff Management, Training Delivery, Quality Assurance, Communication Skills, Room Inspection, Chemical Safety, Lost and Found Management, Maintenance Logging

• Direct room assignments and inspect the work of Housekeepers and Housemen.
• Ensure the Quality Assurance (QA) process is met, resulting in appropriate cleanliness and quality levels
• Support Loss Prevention and safety standards procedures
• Support Housekeeping and Resort Leaders to ensure proper staffing and scheduling for maximum productivity
• Assist in controlling payroll costs to achieve maximum profitability
• Communicate priorities to staff through daily and weekly meetings
• Responsible for communicating inventory and purchasing needs to Housekeeping and/or the Assistant Housekeeping Manager
• Participate in daily operations, including cleaning and inspecting units to maintain standards
• Identify and report maintenance-related problems

Skills: Room Assignment, Quality Assurance, Safety Compliance, Staffing and Scheduling, Payroll Management, Team Communication, Inventory Coordination, Maintenance Reporting

• Ensures Housekeeping Attendants deliver the brand promises and provide exceptional guest service at all times.
• Handles all guest and internal customer complaints and inquiries courteously and efficiently, following through to make sure problems are resolved satisfactorily
• Maintains positive guest and colleague interactions with a good working relationship
• Leads Morning, Evening, or Public Area shifts in terms of work assignment, quality assurance, and leadership.
• Works with the Assistant Housekeeping Manager to prepare weekly work schedules, making sure that they reflect business needs and other key performance indicators.
• Assigns duties and responsibilities to Housekeeping Attendants.
• Conducts quality checks on work done by Housekeeping Room Attendants.
• Ensures clean and complete arrival and occupied rooms in a timely manner.
• Reports adverse guest comments.
• Reports on lost and damaged items.
• Reports and follow-up on repair and maintenance work.

Skills: Guest Service Excellence, Complaint Resolution, Team Collaboration, Shift Leadership, Scheduling, Task Assignment, Quality Checks, Maintenance Reporting

• Conducts checks on Public Areas, F&B outlets, offices, toilets, and the car park.
• Conducts checks on works carried out by Contractors.
• Plans and schedules periodic works, such as deep cleaning and high dusting.
• Ensures scheduled periodic works are carried out.
• Liaises closely with Florists regarding floral arrangements and romantic turn-down in the hotel.
• Performs pre-setup for VIP arrivals.
• Issues and retrieves all master keys, cellphones, and two-way radios at the beginning and end of each shift
• Assists in projects assigned by the Assistant Housekeeping Manager
• Ensures the punctuality and appearance of all Housekeeping Room Attendants, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards

Skills: Public Area Inspection, Contractor Oversight, Work Scheduling, Deep Cleaning Coordination, Vendor Liaison, VIP Setup, Key and Equipment Management, Staff Appearance Compliance

• Follow the grooming standards and check the grooming of the team.
• Ensure that the cleanliness of rooms and apartments is consistent and in line with hotel standards
• Lead and support employees in the achievement of financial, operational, and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities
• Inspect all Vacant Rooms, checkout rooms, and departures daily.
• Ensure having rooms are inspected “checked” for all late arrivals, overnight, and early arrivals.
• Inspect all check-out/stay-over rooms for adherence to Radisson's standards
• Monitor the quality of rooms by conducting and documenting inspections of cleaned rooms
• Prioritize special cleaning requests (i.e., VIP rooms, check-in, etc.)

Skills: Grooming Standards Enforcement, Room Cleanliness Monitoring, Team Leadership, Policy Development, Staff Training, Room Inspection, Quality Control, Special Cleaning Coordination

• Supervises Guest Room Attendants (GRAs), Housepersons, and assigned floors, and ensures all rooms and hallways are cleaned to Company standards
• Creates a good work environment that promotes teamwork, mutual respect, and employee satisfaction and properly utilizes performance feedback, recognition, training, and adherence to company policies, legal requirements, and collective bargaining agreements
• Supervises Housekeeping employees to ensure they are alert to all their duties and adhere to Company and Housekeeping policies and procedures
• Inspects the required number of guest rooms daily to ensure GRAs are conforming to the sanitation requirements of health laws and standards set by the Company
• Maintains records including repairs needed, lost and found items, and quality of work completed by employees
• Instructs employees on the products used for cleaning, following Occupational Safety and Health Administration (OSHA) chemical Right to Know standards
• Submits the required number of hallway evaluations to the Assistant Housekeeping Manager
• Reports all work orders to status and any follow-up required
• Utilizes proper procedures for entering/cleaning a guest room
• Resolves guest complaints on time
• Completes daily worksheets and reports accurately and on time
• Meet productivity standards for the position, ensuring each GRA completes the required number of credits

Skills: Team Supervision, Workplace Culture Promotion, Policy Enforcement, Room Inspection, Record Keeping, Chemical Safety Training, Maintenance Reporting, Guest Complaint Resolution

• Ability to complete Guest Room Attendant assignments (AM/PM/Turndown)
• Ability to relieve office duties
• Working knowledge of the overall hotel facility and various services
• Experience in protecting and maintaining all hotel assets and equipment.
• An ability to operate vacuum cleaners and handle procedures of various cleaning chemicals (SDS, Right to Know program, and Bloodborne Pathogens).
• Understanding of the telephone system and the department paging/radio communication system
• Exposure to various cleaning chemicals with knowledge of SDS and the “Right to Know” program.
• Experience working with housekeeping computer programs (Opera)
• Constant mobility (walking, standing, bending, use of hands, occasional sitting)
• Able to follow standards on how to remove disposal gloves as well as properly wear a mask safely

Qualifications: BS in Environmental Science with 2 years of Experience

• Experience in the hospitality, hospital, and home/office cleaning field
• Supervisory experience in the hospitality and/or customer service field 
• Can understand and follow both oral and written directions, as well as have knowledge and usage of correct business English and office practices.
• Able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
• Ability to operate office machinery (i.e., computer, copy machine, fax machine).
• Computer proficiency in Microsoft Word, Excel, and Outlook.
• Excellent customer service skills with the ability to take initiative and effectively adapt to changes.
• An ability to recognize an emergency and take appropriate action.
• Able to establish and maintain cooperative working relationships.
• Able to use sound judgment and work independently with minimal supervision.
• Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
• An ability to perform well with frequent interruptions and/or distractions.

Qualifications: BA in Hotel and Restaurant Administration with 3 years of Experience

• Previous work in a leadership role with healthcare or hospitality
• Experience serving as a resource person and liaison for the department.
• Working knowledge of cleaning procedures in a health care setting.
• Strong ability to work with and supervise a diverse group of people.
• Ability to give constructive criticism.
• Organized, self-motivated, and able to communicate directions in a clear, concise manner.
• Ability to uphold and manage extremely high levels of cleanliness and standards
• An understanding of the importance of adhering to health and safety standards
• A practical and confident approach to problem-solving
• A strong work ethic and willingness to learn

Qualifications: BA in Hospitality Management with 4 years of Experience

• Knowledge of the various positions within the Housekeeping Department
• Comfortable using technology as a tool
• Able to stand for a minimum of eight hours a day
• An ability to frequently bend, stoop, and reach
• Ability and willingness to perform the same task repeatedly
• Effective in handling problems, including anticipating, preventing, identifying, and solving problems
• Able to understand and apply complex information, data, etc., from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel-related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Must maintain a warm and friendly demeanor at all times.

Qualifications: BS in Home Economics with 1 year of Experience

• A certified Executive Housekeeper designation from the International Executive Housekeepers Association (IEHA)
• Experience in housekeeping operations management
• Experience in a long-term care facility, hospital, or other related medical facility
• Knowledge of housekeeping practices, procedures, standards, guidelines, and regulations in a long-term care environment
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the Internet.
• Highly responsible and reliable.
• Must be able to read, write, speak, and understand the English language.
• Excellent communication skills, both written and verbal
• Strong interpersonal and problem-solving abilities.
• Excellent negotiation and presentation skills.

Qualifications: BS in Facility Management with 6 years of Experience

• Progressive experience in a hotel or related field
• Previous supervisory responsibility
• Can exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during the entire shift.
• Able to effectively communicate both verbally and in writing with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Able to approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Must maintain regular attendance in compliance with the Company's Standards
• Must maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• An ability to maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.

Qualifications: BA in Tourism Management with 3 years of Experience

• Progressive work-related experience in the same role in a 4* or 5* hotel in the UAE
• Knowledgeable with the Opera system
• Strong capabilities in handling technical aspects of housekeeping media and organizing
• Detail-oriented and with the ability to work under pressure of deadlines and ever-shifting priorities in a fast-paced environment
• Available to work shifts, over weekends, and on public holidays
• A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate voco™ service standards
• A true “team player” mentality and flexible attitude toward a diverse set of tasks
• Excellent communication skills
• Ability to use and interpret related computer systems.
• Ability to be a clear thinker, analyze and resolve problems, exercising good judgment.
• Can make independent decisions while maintaining strong ethical standards consistent with company policy, rules, and the ability to maintain confidential information.

Qualifications: BS in Public Health with 4 years of Experience

• Good writing skills and ability to read, write, and communicate fluently in English, preferably bilingual abilities.
• Excellent verbal communication and customer service skills
• Must present a neat and professional appearance.
• Willingness to work various shifts and properties.
• Knowledge of collective bargaining agreements
• Ability to make progress on multiple assignments under time constraints.
• Ability to access and input information using a moderately complex computer system.
• Ability to perceive the quality of work, read the material, review documents, receive instructions, and hear inquiries from guests, clients, or staff.
• Ability to remain alert throughout the shift and remain calm during emergencies.
• Ability to act independently while analyzing data and drawing conclusions from written and computer-generated materials.
• Ability to bend, stoop, or kneel, climb, ascend, and descend stairs.
• Ability to stand and walk for the duration of a shift.

Qualifications: BA in Business Administration with 2 years of Experience

• Experience in housekeeping management or a related professional field             
• Experience in hotels or a related field
• Must be able to read, write, and speak French and English
• Must be professional at all times
• Can develop positive and enthusiastic leadership to foster cohesion and collaboration between teams and colleagues
• An ability to interact with others to establish positive and constructive working relationships
• Able to work under pressure, have a sense of urgency, and be able to manage priorities
• Able to communicate ideas and concepts clearly, in writing and orally
• High organizational capacity to work with tight deadlines and regular follow-up
• Able to evaluate different options presented and make a thoughtful and informed decision promptly
• Capable of understanding complex information from different sources and analyzing, adjusting, or modifying it according to specific constraints or needs

Qualifications: BA in Human Resources Management with 5 years of Experience

• Experience working as a floor supervisor in the housekeeping department
• Experience in overseeing work
• Be familiar with observing the Arbo rules
• Flexible in working hours and activities
• Must be a Dutch and English speaker
• Excellent communication skills in speech and writing
• Have an enthusiastic and professional attitude
• Must be independent, motivated, organized, flexible, and eager to learn
• An ability to  perform under pressure
• Excellent organizational skills, and can motivate and inspire others
• Have the capacity to build a good relationship with customers and subcontractors in the short term

Qualifications: BS in Occupational Safety and Health with 3 years of Experience

• Relevant experience in a sizeable luxury hotel in a similar capacity
• Experience working as a Housekeeping Supervisor
• Strong written and spoken in English and Italian
• Good working knowledge of Opera and Microsoft Office.
• Proven managerial abilities in people management, strategic planning, and decision-making
• High standards of professional manner with exceptional communication, presentation, interpersonal, and problem-solving skills
• An ability to read and write to complete necessary reports.
• Ability to communicate effectively and pleasantly with guests and staff
• Ability to grasp, lift, carry, or otherwise move materials weighing up to 50 lbs.
• Availability to work weekends.

Qualifications: BS in Applied Management with 4 years of Experience

• Supervisory experience as a housekeeper
• Must have extreme attention to detail
• Excellent communication skills and the ability to work as a team
• Excellent organizational skills
• Strong ability to train the housekeeping staff
• Ability to walk, bend, push, pull, and lift repetitively during working hours (limit of 75 pounds)
• Advanced knowledge of cleaning products, implements, and practices
• Good knowledge of the designated streets
• Be bilingual in Spanish

Qualifications: BA in Communication Studies with 2 years of Experience

• Experience in a fast-paced hospitality environment as a Supervisor or Shift Leader
• Do not mind working on rotating schedules, including weekends, holidays, and overnights
• Strong problem-solving skills and previous experience in managing complaints efficiently
• A high level of communication in English, both spoken and written and preferably Dutch communication skills
• Demonstrated initiative - must be a self-starter
• Demonstrated leadership abilities to include professionalism, discretion, and confidentiality
• Experience working in Microsoft Office applications
• Flexibility and a positive, with "Yes I Can! Attitude"
• Passionate about creating extraordinary service

Qualifications: BS in Environmental Health with 1 year of Experience

• Previous experience in a similar role in a hotel/resort (preferably luxury experience)
• Ability to read and speak English in a clear manner (preferably Spanish language)
• Must have an eye for detail.
• Ability to delegate and work well in a team environment with a diverse employee population.
• An ability to stand/walk for up to 8 hours per shift.
• Previous experience with Opera and Hot SOS
• Be sympathetic in situations of conflict in the workplace, and be able to overcome obstacles
• Ability to listen, understand, and clarify information and queries from colleagues, tenants, or clients
• Ability to understand and analyze basic financial data (budget)
• Ability to occasionally lift loads of 10 to 25 pounds and/or ability to carry, push, pull, or move items of 50 pounds frequently.

Qualifications: BA in Service Management with 3 years of Experience

• Experience in Housekeeping at a QC or supervisory level, preferably in a luxury environment
• Reading, writing, and oral proficiency in the English language.
• Willingness to work a flexible schedule and holidays.
• Be a self-motivator and a motivator of others.
• An ability to supervise others.
• An ability to work in a safe, prudent, and organized manner.
• Be able to relate to all levels of guests and management.
• Excellent communication and organization skills
• Be able to consistently delight and satisfy guests
• Excellent attention to detail and service knowledge

Qualifications: BS in Hotel Management with 4 years of Experience

• Hospitality experience in housekeeping.
• Strong communication skills, able to interact with guests and employees effectively to solve problems.
• Solid knowledge of computers
• Ability to read, write, and speak English fluently, and preferably bilingual skills
• Ability to lift/transport at least 50 pounds
• An ability to push/pull carts or equipment up to 100 pounds
• Ability to reach above head and shoulder height to perform the job
• Ability to stand/sit and exert well-paced mobility for an eight (8) hour shift
• Ability to squat, bend, kneel, and twist.
• Ability and willingness to perform repetitive hand and arm movements

Qualifications: BA in Facilities and Services Management with 1 year of Experience