Job Summary: 

• Deliver food and beverage set-ups to conference rooms for meetings
• Clean rooms and maintain neatness once meetings have ended
• Set up, move and take down tables and chairs for meetings and events
• Restock conference room supplies
• Responsible for stocking and cleaning coffee stations on all floors as well as the two community rooms
• Maintain the neatness of the Conference Center, including the cleaning of tables and counters
• Report maintenance and repair problems of the kitchen and Conference Center machines to the Facilities and Conference Center Manager
• Provide backup for the Client Services Coordinator and close the reception desk
• Answering and directing incoming calls
• Greeting clients and customers, and paging
• Provide additional administrative support

Skills on Resume: 

• Room Setup (Hard Skills)
• Client Greeting (Soft Skills)
• Phone Handling (Soft Skills)
• Supply Restocking (Hard Skills)
• Cleaning Maintenance (Hard Skills)
• Admin Support (Hard Skills)
• Problem Reporting (Soft Skills)
• Team Backup (Soft Skills)

Job Summary: 

• Planning and designing the menu, arranging the room, and table décor
• Setting up and cleaning after functions
• Boardroom set up and clearing of the room after the event
• Replenishing refreshments and ensuring the cleanliness of all meeting rooms
• Maintain inventory reports
• Proactively work with caterers
• Answering guest inquiries via email, text, phone and live chat
• Troubleshooting any issues relating to Resy products such as Resy Consumer App, ResyOS Restaurant App, Resy Restaurant Web-Dashboard, and Resy.com
• Providing basic support to restaurant partners and escalating any critical issues to the Account Management team
• Educating restaurant operators to raise the level of hospitality they offer through Resy technology
• Making phone calls to confirm premium reservations for the Resy Global Access concierge program

Skills on Resume: 

• Menu Planning (Hard Skills)
• Room Setup (Hard Skills)
• Inventory Management (Hard Skills)
• Vendor Coordination (Soft Skills)
• Guest Communication (Soft Skills)
• Issue Troubleshooting (Hard Skills)
• Client Education (Soft Skills)
• Reservation Handling (Hard Skills)

Job Summary: 

• Consult Residents regularly about their interests, hobbies and previous occupations
• Organize weekly individual activity schedules for Residents
• Organize weekly themed group activity schedules for Residents in the themed activity areas
• Organize outings and entertainment for Residents
• Organize individual celebrations per training for special days in the Residents’ lives
• Facilitate social links with Residents’ family and friends, and the community
• Ensures the seamless running of the Hospitality Assistants' daily duties
• Ensures meal times are a seamless and enjoyable experience for all residents

Skills on Resume: 

• Resident Consultation (Soft Skills)
• Activity Planning (Hard Skills)
• Event Organization (Hard Skills)
• Social Facilitation (Soft Skills)
• Celebration Coordination (Soft Skills)
• Family Engagement (Soft Skills)
• Team Supervision (Soft Skills)
• Meal Coordination (Hard Skills)

Job Summary: 

• Package Delivery Tracking/Shipping and receiving documentation of equipment and food
• Coding P-Card transactions from online and in-store purchases
• Creating and submitting check requests for invoices received
• Creating and submitting POs for products from outside suppliers
• Collection of information, updates for the ACCP book to maintain proper compliance per event/Collection
• Organization and storage of all necessary event documents, product procurement
• Storage and shipping arrangements for necessary supplies/Setup
• Organization, assistance for Virtual Tradeshows and demo events/ServSafe Certification storage and compliance monitoring for the Culinary Team
• Create and maintain procedural guides, checklists and other documents for various tasks within the Culinary Department
• Supports and liaises with all Executive Administration Assistants and sales support teams for functional front-of-house logistics

Skills on Resume: 

• Package Tracking (Hard Skills)
• Invoice Processing (Hard Skills)
• PO Management (Hard Skills)
• Document Organization (Hard Skills)
• Event Compliance (Soft Skills)
• Virtual Event Support (Hard Skills)
• Procedure Documentation (Hard Skills)
• Team Liaison (Soft Skills)

Job Summary: 

• Coordinate the reception currently managed by the external provider
• Ensuring the organization and planning of the team, their activities follow the service model defined by the OTB Group and the brand image
• Manage the welcome ceremony for VIP and top management guests
• Support the organization of internal event services (meetings and lunches)
• Ensuring the involvement of the departments concerned and the execution according to the guidelines received
• Ensure pre-established standards for the management of meeting rooms and spaces used by Management and Top Management
• Collaborate with Showroom Managers to ensure proper hospitality standards in showrooms during sales campaign periods
• Coordinate with Facility Managers to ensure high-quality standards in the management, care and maintenance of the buildings
• Support the organization of hospitality for colleagues in case of off-site events
• Ensuring that all requests are fulfilled professionally within the timeframe

Skills on Resume: 

• Reception Coordination (Soft Skills)
• Team Organization (Soft Skills)
• VIP Hospitality (Soft Skills)
• Event Support (Hard Skills)
• Department Liaison (Soft Skills)
• Room Standards (Hard Skills)
• Showroom Hospitality (Soft Skills)
• Facility Coordination (Hard Skills)

Job Summary: 

• Receive, review, enter and confirm project and service requests
• Follow the administrative process for customer set up and credit approval
• Establish certificates of insurance
• Lead internal planning calls to clarify scope requirements and/or any warehousing processes that may apply
• Communicate expectations and updates between the warehouse and the customer
• Document and control inventory through the warehouse management system and the move system
• Validate inbound and outbound orders
• Obtain client-specific purchase orders, tracking numbers and approvals
• Obtain the item master inventory list from the customer
• Complete documents for services specific to the order
• Thoroughly communicate with all parties throughout service delivery and document in the move management system
• Assist in problem resolutions and escalations
• Document scope changes and oversee the change order management process
• Manage tasks through the move management system task flow
• Collect and consolidate costs and manage the close-out process

Skills on Resume: 

• Request Processing (Hard Skills)
• Client Setup (Hard Skills)
• Insurance Handling (Hard Skills)
• Scope Coordination (Soft Skills)
• Inventory Management (Hard Skills)
• Order Validation (Hard Skills)
• Service Documentation (Hard Skills)
• Issue Resolution (Soft Skills)

Job Summary: 

• Assist in tracking international and Direct Access patient admissions and discharges
• Assist in greeting and directing visitors (including elective procedures)
• Generate thank-you and welcome letters
• Run errands for the patient and assist the patient's family
• Escort the patient to appointments
• Assist with hospitality arrangements, including lodging and transportation
• Enter patient reservation and pre-admission information into the JMH system
• Visit patients twice daily
• Provide reception activities in the BUPA International Visitors' Lounge
• Provide support to patients and their families

Skills on Resume: 

• Patient Tracking (Hard Skills)
• Visitor Greeting (Soft Skills)
• Letter Generation (Hard Skills)
• Family Assistance (Soft Skills)
• Appointment Escorting (Soft Skills)
• Hospitality Support (Soft Skills)
• Data Entry (Hard Skills)
• Reception Coverage (Soft Skills)

Job Summary: 

• Champion the guest experience upon arrival, acting as the Boka Restaurant Group experiential guide to the Hoxton x BRG guest experience
• Liaise with security and front desk teams to ensure a proper guest experience for all
• Assist the host teams of Cabra, Cira and Lazy Bird
• Manage reservations and waiting lists respectively
• Checking the reservation books and running the door for Cira
• Assisting the reservationist with Open Table Management including but not limited to confirmation calls and booking requests
• Maintain updated knowledge of assets specific to the company’s needs
• Review daily briefing from the hotel for HPs, hotel occupancy and events in-house
• Review Cabra, Cira and Lazy Bird’s Open Table reservations
• Provide excellent customer service and attention to detail
• Maintain positive ongoing relationships
• Maintain high ethical standards and professionalism
• Provide information on the surrounding area (public transportation, late night offerings, shopping, etc.)

Skills on Resume: 

• Guest Experience (Soft Skills)
• Team Liaison (Soft Skills)
• Reservation Handling (Hard Skills)
• Door Management (Hard Skills)
• OpenTable Support (Hard Skills)
• Company Knowledge (Hard Skills)
• Customer Service (Soft Skills)
• Local Guidance (Soft Skills)

Job Summary: 

• Manage the hospitality diary and ensure all bookings are serviced
• Prepare packed meals and deliver them to the drop-off points 
• Organise prep break and tea trollies daily and ensure the sixth form centre and staff common room is fully stocked daily
• Label food marking the 14 main allergens
• Ensure that dietary requests are followed and clearly labelled
• Involved in planning meetings for special functions, events, and external lets
• Act as the licensee for the sale of alcohol
• Liaise with estates and housekeeping to ensure that all departments involved in a function/event have the relevant information and can supply staff/requirements
• Ensure adequate numbers of glassware, cutlery, crockery, etc are available for the event
• In conjunction with the Operations and Compliance Manager and Head Chef, agree on staffing for events
• Ensure that staff are well presented and fully informed of service requirements and standards expected at events
• Ensure the correct and efficient and clean storage of all hospitality items
• Manage the daily catering facilities in the staff common room and report any breakdowns/ damage to the Head Chef or Estates Manager for repair
• Open the school shop at agreed times, having it well stocked with items requested by pupils and approved by SLT
• Manage cash floats and takings from events and the school shop
• Ensuring all cash is promptly taken to finance
• Ensure the drinks costing sheet is done correctly and all prices are correct when liaising with the Head Chef
• Ensure internal and external charging journals are completed and sent to Finance by the agreed deadline
• Distribute clock cards ready for the following week
• Complete documentation and controls at all stages of the process including external food deliveries, food storage, food preparation, food service and cleaning records
• Attend pupil well-being sessions with the Head of Pastoral Care
• Attend training and inset events

Skills on Resume: 

• Hospitality Scheduling (Hard Skills)
• Meal Delivery (Hard Skills)
• Food Labeling (Hard Skills)
• Event Planning (Soft Skills)
• Alcohol Licensing (Hard Skills)
• Department Liaison (Soft Skills)
• Cash Handling (Hard Skills)
• Compliance Documentation (Hard Skills)

Job Summary: 

• Manage day-to-day reservations of the conference center in the event space with the Resource Scheduler platform
• Ensure a high level of customer satisfaction by promptly responding to the requests and inquiries from internal and external customers and guests utilizing conference center spaces
• Greet and attend to associates and guests of the conference center personally, listen carefully to their requirements, address their issues promptly, and find the right solutions to address their issues
• Ensure complete cleanliness and ensure all rules and regulations are adhered to within conference spaces
• Daily walkthrough of the building’s Conference Center, Meeting Spaces, Wellness Center, Cafeteria and kitchenettes to ensure proper operating and healthy and safe standards
• Review the Reservation Management system daily and address any last-minute meetings and equipment requests
• Ensure and transport all deliveries of loaner meeting equipment including laptops, portable projectors, remotes/clickers, easels, and rolling whiteboards
• Must ensure proper delivery and return of equipment and in proper working order
• Handle customer complaints appropriately and effectively
• Partner with Facilities Management daily to verify daily room requirements and space configurations
• Partner with the Food Services vendor daily to verify daily catering orders and special requests
• Ensure all conference room supplies are available and stocked
• Maintain appropriate stock levels
• Attend daily regular scheduled logistical planning meetings related to the Conference Center and Food Services
• Deal with all last-minute customer requests with professionalism, efficiency and effectiveness
• Ensure all waste is disposed of properly and support the company’s recycling programs located within the conference center spaces
• Provide backup support to manage the daily conference room reservation system for the enterprise-wide conference center operations
• Assist with several special projects
• Assist with administrative logistics related to event planning (i.e., FIT Rewards Healthy Dining Program as well as new initiatives related to CHS)
• Conduct regular inspections of all grounds to ensure that high standards for cleanliness and safety are maintained
• Provide secondary support to the Facilities Management Team to complete work orders and building requirements to ensure a safe, healthy and clean building for all associates and guests

Skills on Resume: 

• Conference Scheduling (Hard Skills)
• Customer Service (Soft Skills)
• Guest Reception (Soft Skills)
• Space Cleanliness (Hard Skills)
• Equipment Handling (Hard Skills)
• Complaint Resolution (Soft Skills)
• Vendor Coordination (Soft Skills)
• Logistics Support (Hard Skills)

Job Summary: 

• Utilizing experience and understanding of the hospitality marketplace, for both internally owned and externally sourced tickets
• Developing and managing projects and event staffing, which includes planning of client-related and internal hospitality events from inception to execution
• Determining best development practices, strengthening and maintaining strong relationships with key infrastructure, front office partners and external vendors
• Providing clear communications that are aligned with the business objectives and the event strategy
• Leveraging experience with enthusiasm toward process improvement, and applying knowledge to provide the best quality service to internal and external clients across all of Barclays
• Providing budget management, tracking/reconciliation, invoice processing, client reimbursements and maintaining marketing materials
• Ensuring all policies and procedures are followed including compliance, security, vendor negotiation, data management, best practices and hospitality management execution
• Following all internal processes and policies, and using internal technology systems effectively

Skills on Resume: 

• Hospitality Knowledge (Hard Skills)
• Event Planning (Hard Skills)
• Vendor Relations (Soft Skills)
• Strategic Communication (Soft Skills)
• Process Improvement (Soft Skills)
• Budget Management (Hard Skills)
• Policy Compliance (Hard Skills)
• System Proficiency (Hard Skills)

Job Summary: 

• Manage and run an internal café, facilitating and delivering an appropriate range of food and drink to meet the needs of employees and visitors
• Take deliveries from suppliers and provide feedback
• Assist with events, liaising with external providers
• Undertake administrative functions and maintain accurate records
• Provides exceptional customer service to clients and sales personnel
• Enhance the customer experience and assist with meeting company revenue goals
• Fields and directs questions about some of the finest luxury brands in the industry
• Provides direct assistance to customers, creating a welcoming and inviting environment
• Directly supports and assists sales personnel in working with, retrieving, tracing, and/or checking merchandise

Skills on Resume: 

• Café Management (Hard Skills)
• Supplier Coordination (Soft Skills)
• Event Assistance (Soft Skills)
• Record Maintenance (Hard Skills)
• Customer Service (Soft Skills)
• Experience Enhancement (Soft Skills)
• Brand Knowledge (Soft Skills)
• Sales Support (Hard Skills)

Job Summary: 

• Coordinates Hospitality Request Forms and adds to the international hospitality folder
• Plans and organizes the itinerary for international trade educational/incentive trips
• Inquires and reserves trade guests’ hotels, restaurants, and activities
• Coordinates and books internal team members like winemakers (WMRF), brand team, grower relations and meeting rooms via email or forms like Winemaker Request Forms
• Works with the California Wine Institute /Napa Valley Vintners team for planning, confirmation, and invoice follow-up
• Confirms all reservations and catering menus
• Book a transportation service for international trade guests or international team members 
• Proactively communicates with International Sales teams to understand their priorities for trade visits, including key brands and SKUs to highlight, and individual guest background and needs
• Works directly with Brand, Sales, and Winemaking teams to understand Brand strategies and priorities and create experiences and programs to showcase BSEW wines and educate trade guests
• Executes Sales and Internal requests for guest visitations upon arrival in DFW properties as well as specific guest requests according to the Hospitality Request Form
• Submits Sample requests for each visit to collect samples
• Communicates with the Hospitality Team to confirm and prepare the wine samples for each trade visit
• Collects all tasting notes and puts them in a QR code format for guests to scan and access
• Writes a recap email to the commercial team after each visit
• Assists in billing of departmental charges after guest departure
• Hosts the Trade Hospitality events at Black Stallion Estate Winery or Francis Coppola Winery
• Works with the International Team and the Trade Hospitality Team to set up and tear down tastings and events
• Provides general support to the International Marketing Team

Skills on Resume: 

• Hospitality Coordination (Soft Skills)
• Itinerary Planning (Hard Skills)
• Reservation Booking (Hard Skills)
• Team Communication (Soft Skills)
• Event Logistics (Hard Skills)
• Transportation Arrangements (Hard Skills)
• Trade Support (Soft Skills)
• Sample Preparation (Hard Skills)

Job Summary: 

• Greets visitors in a friendly, hospitable and professional manner
• Utilizes the Visitor Management System to plan for, check in and direct guests upon arrival
• Answers incoming phone calls and directs the caller to the appropriate staff member
• Provides callers with information such as the Foundation’s address, directions, website and other general information
• Maintains a neat and professional environment in the main lobby and reception area
• Coordinates the pick-up and delivery of mail and courier services
• Sorts and distributes incoming mail and packages
• Assists staff with reserving conference rooms and/or the engagement space for meetings and events
• Ensures meeting spaces are kept tidy and stocked with necessary supplies and/or refreshments
• Assists with meeting and event preparation, such as placing catering orders and printing meeting materials
• Ensures conference rooms are properly cleaned up after the conclusion of a meeting or event
• Provides administrative support across the organization

Skills on Resume: 

• Visitor Greeting (Soft Skills)
• Phone Handling (Soft Skills)
• Lobby Maintenance (Hard Skills)
• Mail Coordination (Hard Skills)
• Room Reservation (Hard Skills)
• Event Support (Soft Skills)
• Supply Management (Hard Skills)
• Administrative Assistance (Soft Skills)

Job Summary: 

• Maintain all kitchen areas in a clean, orderly fashion (keeping tables and counters clean, sweeping the floor, etc.)
• Loading dirty dishes and unloading clean dishes in the dishwasher throughout the day, and making sure the kitchens are fully functional at all times
• Keep kitchens fully stocked with coffee, tea, and beverages at all times
• Clean out refrigerators each week, preferably on Monday mornings
• Order all drinks (soft drinks, juices, coffee, tea, etc.) and other supplies to keep all areas supplied with all products
• Stock the refrigerators with a supply of drinks before leaving every afternoon
• Conference rooms should be checked upon arrival each morning and readied for the day’s meetings
• Conference rooms should be cleaned after meetings and kept in a clean, orderly fashion so that meetings may be held at any given time
• Inspect Point conference rooms for use by attorneys and staff for working purposes
• Pick up dirty coffee cups, glasses, etc., in the common and library areas each day
• Straighten the reception area during the day

Skills on Resume:

• Kitchen Cleaning (Hard Skills)
• Dishwashing Support (Hard Skills)
• Beverage Stocking (Hard Skills)
• Refrigerator Maintenance (Hard Skills)
• Supply Ordering (Hard Skills)
• Room Preparation (Hard Skills)
• Meeting Cleanup (Hard Skills)
• Reception Tidiness (Soft Skills)