Job Summary: 

• Facilitate the successful daily operations of Environmental Services
• Ensure that adequate staffing is planned/dispatched to meet established quality standards
• Assist in the daily direction and oversight of Environmental Services staff, i.e. problem solving, appropriate documentation, etc.
• Work with staff to create a working environment that enhances teamwork, productivity, customer satisfaction, and personal satisfaction of employees
• Provide effective communication and recognition of employees
• Select, train, supervise, motivate, develop, and evaluate employees
• Lead by example to ensure an environment conducive to high employee satisfaction
• Develops a culture where staff members behave as owner/leader
• Actively manage staff performance to continuously improve individual and overall department functioning

Skills on Resume: 

• Staff Management (Hard Skills)
• Team Leadership (Soft Skills)
• Communication (Soft Skills)
• Problem-Solving (Soft Skills)
• Employee Training (Hard Skills)
• Performance Evaluation (Hard Skills)
• Conflict Resolution (Soft Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Overseeing, supporting, and making contributions to patient safety
• Providing a safe environment for patients.
• Identifying and correcting root causes of errors.
• Implementing systems to prevent errors.
• Subscribing to the principles of responsible reporting of adverse occurrences, near misses, and safety concerns.
• Supervising the efficient and effective operation of assigned areas
• Making recommendations regarding new/improved systems and procedures.
• Creating performance appraisals for assigned staff.
• Setting work assignments and staff sheets daily, ensuring that assigned staff members are following their schedules.
• Ensuring that prescribed policies and procedures are followed by all assigned staff members.

Skills on Resume: 

• Patient Safety Management (Hard Skills)
• Root Cause Analysis (Hard Skills)
• Error Prevention (Hard Skills)
• Incident Reporting (Soft Skills)
• Supervision (Soft Skills)
• Process Improvement (Hard Skills)
• Staff Performance Appraisal (Hard Skills)
• Policy Adherence (Hard Skills)

Job Summary: 

• Assisting with training new staff members.
• Ensuring the execution of appropriate environmental services in assigned areas
• Ensuring that the cleanliness of the entire building is maintained during assigned shifts.
• Inspecting the work of assigned staff, and correcting mistakes as they are identified.
• Ensuring that new staff members have been properly taught applicable prescribed procedures.
• Preparing work order requests for building furnishings and equipment needing repair or refinishing.
• Supervising/assisting with the maintenance of curtains, draperies, window shades, and light fixtures.
• Supervising/assisting with the cleaning and training of carpets, and refinishing vinyl and other synthetic floors
• Ensuring that patient rooms are properly maintained, and ready to receive patients.
• Staying current with JCAHO/DHS standards, management, and healthcare issues and trends

Skills on Resume: 

• Staff Training (Soft Skills)
• Environmental Services Management (Hard Skills)
• Cleaning and Maintenance (Hard Skills)
• Quality Inspection (Hard Skills)
• Procedure Instruction (Soft Skills)
• Work Order Preparation (Hard Skills)
• Facility Maintenance (Hard Skills)
• Healthcare Standards Knowledge (Hard Skills)

Job Summary: 

• Comprehensive benefits package including competitive base salary, generous commissions, health insurance, and more.
• Globally recognized and awarded for innovation, sustainability, company culture, and more.
• Strong pipeline of existing, loyal customers with the opportunity to expand market share to target enterprise accounts.
• Oversee global environmental projects from proposal to software delivery.
• Organize software project scope, timeline, supplies, and delivery.
• Coordinate with clients to update them on major changes, obstacles, and milestones.
• Identify and recommend the internal and/or external resources to reach goals and manage day-to-day operational aspects of projects.
• Establish and maintain the team necessary to reach the project goals.
• Ensures appropriate coaching, development, and performance feedback to all direct reports to develop a strong and competent team.
• Utilize best practices and tools for project delivery in a fast-paced environment.
• Act as the project decision-maker and escalation point for the team.
• Ensure excellent customer service to ensure positive reviews and repeat business.
• Coordinate resources and personnel.
• Stay continually appraised of the status of environmental services and report to stakeholders.

Skills on Resume: 

• Benefits Package Management (Hard Skills)
• Project Management (Hard Skills)
• Client Coordination (Soft Skills)
• Resource Allocation (Hard Skills)
• Team Development (Soft Skills)
• Performance Feedback (Soft Skills)
• Customer Service (Soft Skills)
• Stakeholder Reporting (Hard Skills)

Job Summary: 

• Promotes a cooperative work environment by utilizing communication skills, interpersonal relationships, and team building by following WFBMC policies, procedures, and code of conduct.
• Follows departmental policies and procedures, and contributes to the overall quality of services.
• Responsibility for keeping informed about changes in policies and procedures.
• Directs sector operations by recommending new policies and procedures, as well as recommending updates to existing policies and procedures.
• Maintains communication with Supervisors and Director. 
• Instills a feeling of trust, security, and satisfaction in supervisors.
• Supports WFBMC activities and programs. 
• Ensures compliance with regulatory agency requirements.
• Implements new service techniques.
• Accountable for assigned supervisors and staff performances.
• Develops new managers, and functions as Director in his/her absence.
• Ensures storage of EVS chemicals, cleaning supplies, and equipment.
• Adheres to applicable rules and regulations.

Skills on Resume: 

• Communication Skills (Soft Skills)
• Policy Implementation (Hard Skills)
• Team Building (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Leadership (Soft Skills)
• Staff Development (Soft Skills)
• Service Improvement (Hard Skills)
• Operational Oversight (Hard Skills)

Job Summary: 

• Maintains staff and staff results by interviewing and screening applicants.
• Orients, trains, and re-trains staff. Counsels, coaches, appraises, disciplines, and terminates staff.
• Conducts and reviews appraisals and reviews.
• Initiates and submits required documentation for HR transactions, disciplinary actions, and performance management. Develops personal growth opportunities
• Communicates job expectations, and develops and coordinates systems. 
• Reviews and writes work assignments.
• Ensures policies, procedures, and productivity schedules are achieved.
• Manages new attendance schedules.
• Implements new programs and procedures.
• Maintains quality services by conducting guest interviews, QMIs, and weekly inspections.
• Enforces quality and customer service standards.
• Analyzes and resolves quality and customer service problems.
• Ensures enforcement of Medical Center and departmental work rules, procedures, and policies.

Skills on Resume: 

• Staff Recruitment (Hard Skills)
• Staff Training and Development (Soft Skills)
• Performance Management (Soft Skills)
• HR Documentation (Hard Skills)
• Communication (Soft Skills)
• Scheduling and Time Management (Hard Skills)
• Quality Control (Hard Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Develops and maintains relationships with clinical leadership.
• Accomplishes financial objectives by assisting in preparing and operating within departmental budget.
• Initiates requests to correct budget variances.
• Reviews and updates time and attendance reports and payrolls. Maintains staffing to budgeted positions. 
• Evaluates and monitors needed supplies and usage.
• Forecasts requirements for required staff and supplies.
• Develops and ensures adherence to EVS budget.
• Maintains professional and technical knowledge by attending educational workshops/seminars and applying learned knowledge to ensure compliance with regulatory agencies
• Adheres to manufacturing guidelines on the usage of changing materials on all physical surfaces.
• Reviews professional publications.
• Prevents the spread of bloodborne and airborne diseases by using work practice controls, engineering controls, and PPE.
• Follows approved policies, procedures, and regulatory guidelines. 
• Collaborates with infection prevention and Environmental Health and Safety.

Skills on Resume: 

• Relationship Management (Soft Skills)
• Budget Management (Hard Skills)
• Financial Forecasting (Hard Skills)
• Staff Scheduling (Hard Skills)
• Supply Management (Hard Skills)
• Professional Development (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Infection Control (Hard Skills)

Job Summary: 

• Works to develop and maintain a high level of staff engagement through effective leadership.
• Maintains a high level of service outcomes in service areas by overseeing the work product of subordinate personnel.
• Conducts visual and written inspections to ensure quality control levels, provides feedback, and plans corrective action with employees.
• Provides direct supervision of staff and takes action to correct gaps in service and/or quality.
• Reviews recommendations of subordinate personnel regarding employee relations and operational matters and provides assistance and guidance in resolving complex/or sensitive problems.
• Provides backup coverage in the absence of the EVS Director.
• Takes 24/7 call responsibility on a rotating basis.
• Manages the business and operational components of the department.
• Monitors labor productivity, employee scheduling, payroll, supply management, quality control, service delivery, and operating expenses
• Produces dashboard reporting for all systems and facilitates operational corrections to meet established performance measures.

Skills on Resume: 

• Staff Engagement (Soft Skills)
• Quality Control (Hard Skills)
• Supervisory Skills (Soft Skills)
• Problem Resolution (Soft Skills)
• Backup Coverage (Soft Skills)
• Operational Management (Hard Skills)
• Labor Productivity Management (Hard Skills)
• Reporting and Data Analysis (Hard Skills)

Job Summary: 

• Interviews, selects, and directs the training and development of service personnel.
• Responsible for overseeing performance appraisal and competency assessment process.
• Administers disciplinary processes and assists the team in resolving complex employee relations issues.
• Provides leadership within the service lines’ team-based framework to improve organizational efficiency
• Create short and long-term goals, evaluate processes, standardize work, and hardwire outcomes.
• Develops/modifies departmental policies and procedures to support departmental programs and requirements.
• Provides direct leadership and project management for special projects.
• Negotiates with vendors and other service providers regarding purchased services contracts and equipment and supply purchases.
• Manages supply lines and inventories for the departments, oversees the ordering and procurement process, and provides oversight for vendor services.

Skills on Resume: 

• Staff Recruitment and Training (Soft Skills)
• Performance Management (Hard Skills)
• Conflict Resolution (Soft Skills)
• Team Management (Soft Skills)
• Process Improvement (Hard Skills)
• Policy Development (Hard Skills)
• Project Management (Hard Skills)
• Vendor Management (Hard Skills)

Job Summary: 

• Ensure that ongoing preventive infection control procedures are administered.
• Monitor any existing infections to ensure appropriate follow-up is completed.
• Supervise, educate, and train all staff in the proper use, storage, and disposal of chemicals and regularly review cleaning procedures and techniques.
• Responsible for ensuring equipment, procedures, training, and proper environment are provided for staff to work safely.
• Monitor staff adherence to safe workplace practices, including risk management issues such as workplace injury follow-up, universal precautions, and emergency procedures.
• Work closely with the Clinical Infection Control program to ensure policies are developed and maintained, procedures are followed, proper infection control standards are maintained and any trends or clustering that suggest widespread infection are monitored and addressed.
• Assist supervisor in planning, implementing, and documenting ongoing quality improvement programs and training for Housekeeping and Laundry services, including required yearly in-services.
• Regularly audit team members work to ensure completion and quality performance of daily and routine project work.
• Ensure compliance with all guidelines set forth by respective governing agencies in regards to the Right to Know Law, disposal of hazardous waste materials, OSHA and Life Safety, ISDH & CMS audits relating to environmental services, etc.

Skills on Resume: 

• Infection Control (Hard Skills)
• Staff Training (Soft Skills)
• Risk Management (Hard Skills)
• Safety Compliance (Hard Skills)
• Quality Improvement (Hard Skills)
• Workplace Monitoring (Soft Skills)
• Auditing and Performance Review (Hard Skills)
• Regulatory Compliance (Hard Skills)