ENVIRONMENTAL SERVICES MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jun 11, 2025 - The Environmental Services Manager has a strong educational background and experience in environmental services, with expertise in housekeeping, laundry, and maintenance practices. With managerial experience in an institutional setting and knowledge of relevant regulations, including The Long Term Care Homes Act and Occupational Health and Safety Act, this position ensures compliance with safety standards. Proficient in computer applications such as Excel, Word, and Outlook, the manager possesses effective communication skills and holds certifications in Fire Safety Planning and WHMIS training.

Essential Hard and Soft Skills for a Standout Environmental Services Manager Resume
  • Staff Management
  • Environmental Services Management
  • Performance Evaluation
  • Root Cause Analysis
  • Error Prevention
  • Process Improvement
  • Staff Performance Appraisal
  • Budget Management
  • Infection Control
  • Quality Control
  • Team Leadership
  • Communication
  • Problem-Solving
  • Conflict Resolution
  • Customer Service
  • Staff Training
  • Staff Development
  • Supervisory Skills
  • Relationship Management
  • Staff Engagement

Summary of Environmental Services Manager Knowledge and Qualifications on Resume

1. BA in Industrial Hygiene with 2 years of Experience

  • Experience working in a managerial or supervisory capacity
  • Knowledge of evidence-based practices and/or, if there are none, prevailing practices relating to housekeeping, laundry, and maintenance
  • Environmental services certificate in a recognized program
  • Experience in the management of human and financial resources
  • Experience working in a long-term care setting
  • Formal training in building maintenance or Operator B Certificate
  • Hold Health and safety certification
  • Demonstrates leadership qualities and critical thinking
  • Ability to communicate effectively, both verbally and in writing.
  • Demonstrates flexibility and adaptability in the workplace

2. BA in Public Health with 3 years of Experience

  • Directly related experience in a health care facility.
  • Experience as an Environmental Services Lead
  • Ability to read, write, hear, and verbally communicate in English
  • Must possess excellent written/verbal interpersonal communication and problem-solving skills.
  • Ability to manage own time and schedule own tasks.
  • Must have initiative to work efficiently without constant supervision and direction.
  • Working knowledge of/experience with PC programs.
  • Hold National Executive Housekeeping Association (NEHA) certification, and AA Degree in Management
  • Prior experience as an Environmental Services Manager.
  • Knowledge/experience with Microsoft products Excel, Word for Windows, Publisher, and PowerPoint

3. BA in Business Administration with 7 years of Experience

  • Experience working in a union environment
  • Proven management experience and/or previous supervisory experience
  • Relevant experience working in facilities, custodial, janitorial experience for a large organization with multiple facilities
  • Demonstrated excellent attention to detail and accuracy
  • Significant knowledge of custodial equipment and standards, including modern safety standards and techniques
  • Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects
  • Able to analyze and resolve work problems, initiate or suggest plans to motivate workers to achieve goals
  • Skill in organizing resources and establishing priorities
  • Must be available to respond to campus when needed and be on-call as assigned
  • Proficient in estimating labor and material costs.
  • Relevant experience working in facilities, custodial, and janitorial experience, for a large organization with multiple facilities
  • Experience in an institution of Higher Education.

4. BA in Environmental Science with 6 years of Experience

  • Experience in building maintenance, plumbing, electrical, and HVAC equipment experience
  • Proven management working experience
  • Knowledge of DDC controls and operating energy management systems.
  • Knowledge and understanding of frequency drives.
  • Knowledge of hot water and steam boiler systems.
  • Skills in managing a diverse workforce and customer base.
  • Skills in scheduling and modifying schedules.
  • Skills in maintaining adequate inventory.
  • Ability to recommend work improvements and methods.
  • Ability to provide excellent customer service.
  • Ability to determine the tools and equipment to do a job.
  • Ability to operate equipment and train others in their use.
  • Ability to troubleshoot 480, 277, 220, 208, AC/DC, and low voltage.
  • Ability to manage DDC controls and operating energy management systems.

5. BA in Healthcare Management with 5 years of Experience

  • Experience in a managerial or supervisory capacity, with a Facilities Management Certificate (FMC)
  • Previous work experience in facility maintenance, preferably in a LTC or hospital setting
  • Previous experience managing in a unionized setting, with time management skills
  • Solid knowledge of legislative regulations and codes relating to building/facilities
  • Familiarity with Health and Safety legislation and applicable regulations
  • Ability to delegate, set expectations, and monitor the progress of all direct reports
  • Ability to identify issues and implement creative and strategic solutions to overcome problems
  • Ability to plan, organize, develop, implement, and interpret goals, objectives, and policies
  • Ability to supervise and motivate a team to achieve and exceed their goals
  • Experience with budget preparation and management
  • Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items
  • Sound analytical thinking, planning, prioritization, and execution skills

6. BA in Facility Management with 4 years of Experience

  • Related educational background and experience in environmental services.
  • Experience in a managerial or supervisory capacity.
  • Knowledge of evidence-based practices and prevailing best practices related to housekeeping, laundry, and maintenance.
  • Successful completion of the Fire Safety Planning Training for Owners and Operators following Ontario Regulation 150/13.
  • Background in a building trade is an asset with the ability to read and interpret building prints and drawings.
  • Knowledge of the requirements of The Long Term Care Homes Act, Standards and Regulations, Occupational Health and Safety Act, and other pertinent Federal, Provincial and Municipal statutes
  • Computer skills including Excel/Word/Outlook.
  • Effective verbal and written English communication skills
  • Management experience working in an institutional setting
  • WHMIS training 
  • Hold Occupational Health and Safety Certification
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