• Provide consulting expertise, lead project delivery teams, and support the account team and objectives through delivery excellence, client relationship development, and project/portfolio health
• Bring and apply their subject-matter expertise in one or more of the core solution areas to address clients’ key business challenges
• Function in close collaboration across multiple teams and functional areas of Bridge Partners.
• Focus on personal and team project delivery, oversight, and management of project quality
• Build and manage long-term client partnerships, and optimize portfolio health through consultant selection, and retention, with a strong understanding of internal project metrics and measures.
• Promote account growth through strong customer advocacy, demonstrated value, and differentiated consulting services while maintaining close alignment with Bridge Partners’ business goals and objectives.
• Play a strategic, personal delivery role on key projects and continually build a position as a trusted advisor and experienced guide
• Project management including meeting deadlines and milestones, adhering to project timelines and deliverables, and ensuring costs are managed to budget
• Develop and maintain strong positive relationships with key client stakeholders to ensure effective communication channels and client satisfaction
• Identify and implement new ideas and techniques to improve consultant engagement and productivity, increase team efficiency, and mitigate project risk
• Conduct regular project checkpoints with project teams, report on KPIs, project status, and other relevant business metrics, bring issues and risks to account team
• Provide regular leadership and coaching to consultants to ensure quality delivery, participate in the annual consultant review process, and foster their professional growth

Skills: Consulting, Project Leadership, Client Relationships, Portfolio Management, Account Growth, Strategic Delivery, Project Management, Team Efficiency

• Bring executive marketing strategy to life by driving the development and execution of the program components
• Collaborate with multiple business leaders across the company to translate business needs into unique executive engagements
• Think differently to drive ideas, develop, and produce creative engagement concepts
• Project manage campaigns, events, and activations on time, quality, and budget
• Help build successful and repeatable program frameworks for customer engagement
• Deliver all work with the clear goal of delighting executive customers and internal partners alike, nurturing levels of engagement within the Adobe Executive Program
• Work against key performance indicators and drive tracking mechanisms, analysis, and course corrections throughout all campaigns and event programs
• Organize and handle internal and external partners to deliver key projects, events, and communications
• Define member lifecycle engagement objectives and road map to deliver the member lifecycle engagement program
• Develop and deliver personalized, trigger-based communications to members as per the customer lifecycle engagement program to drive member acquisition, conversion, value, and retention

Skills: Executive Marketing Strategy, Cross-functional Collaboration, Creative Engagement, Project Management, Program Frameworks, Customer Delight, KPI Tracking and Analysis, Member Lifecycle Engagement

• Build the Risk Team Engagement Plan and manage its delivery.
• Champion the distribution of relevant risk management information back to first-line decision-makers.
• Coach and support project managers to enhance risk management maturity across the delivery of key business initiatives and other projects.
• Coordination and preparation of Board and Risk Committee papers reporting on the current risk profile and progress across the business.
• Oversight and delivery of the monthly Executive Risk Management Dashboard at the enterprise and business unit levels.
• Production of the internal risk newsletter, updating intranet content, and crafting stakeholder landing pages in the new enhanced risk management system.
• Facilitate first-line engagement and workshops to identify gaps in business risk coverage as well as new and emerging risks.
• Refine content and track delivery of risk training and e-learning.
• Maintain the currency of risk management engagement collateral.

Skills: Risk Planning, Information Distribution, Coaching, Reporting, Dashboard Oversight, Content Creation, Workshops, Training Management

• Drive the development of new client relationships through effective daily planning, prospecting, cold calling, and appointment setting.
• Meet weekly sales metrics that will lead to annual personal sales and gross profit objectives.
• Pursue companies that fit the Advanced Resources ideal client profile.
• Collaborate with client contacts to understand current and future staffing needs.
• Represent Advanced Resources as the most respected staffing firm in the industry, differentiating us from competitors.
• Interact with clients, consultants, and vendors regularly.
• Continually clarify client expectations and establish goals for advancing client partnerships.
• Expand business relationships within each client via referrals to new departments, and exceed client expectations to the degree that clients refer us to new companies.
• Foster positive relationships to encourage increased sales, proactively market consultants to clients, and work proactively with clients to pull orders.
• Manage accounts and continually seek new business.
• Work with internal staffing operations so that recruiting activities complement sales activity.
• Build team relationships with staffing teams and communicate frequently on open orders and upcoming client needs.
• Work with the staffing team toward meeting overall division revenue and GP goals.

Skills: Client Relationship Development, Sales Metrics Achievement, Prospecting and Cold Calling, Client Needs Assessment, Competitive Differentiation, Account Management, Business Expansion, Team Collaboration

• Support the design of the long-term vision for the company employee engagement, recognition, and experiential programming to achieve DEI goals
• Provide thought leadership, direction, advice, and counsel to executive leadership and HR business partners regarding employee crisis & experience
• Act as a subject matter advisor to integrate DEI’s content across Kendo’s developmental programs
• Execute the tactical implementation of DEI and Crisis communication and programming
• Strategize with DEI Head and Leadership teams to spread awareness of DEI initiatives internally and externally
• Take a research approach to explore the science of bias and how it can affect culture
• Explore and teach varying methods of communication (Applied, Intercultural, Small group, etc) to advance effective interpersonal relationships
• Partner with Recruiting to ensure that recruiters, hiring managers, and interviewers are best equipped to find diverse talent and set interviewers up for success in the hiring process
• Partner with the Recruiting team on Diverse Recruiting strategies to identify, define, and execute the DEI candidate experience
• Partner with KENDO KARES (Corporate Social Responsibility) to define DEI strategy and execute grants, events, engagement, and communication.
• Partner with the Learning and Development team to continue to drive the adoption of internal learning experiences (Unconscious Bias, Allyship, Psychological Safety) throughout the organization
• Manage Employee Resource Groups and partner with DEI the Council to help bring diversity initiatives to fruition.

Skills: Employee Engagement Strategy, Crisis Communication, DEI Program Integration, DEI Programming Execution, DEI Awareness, Bias Research, Interpersonal Communication, Diverse Talent Recruitment

• Support the planning, logistics, and execution of revenue partner programming under Executive Engagement.
• Programming includes onboarding, product consultations, workshops, events, and more.
• Support Executive Engagement lead with preparation for key high-level CEO/CMO training sessions, including on-platform research and deck creation.
• Provide project management for global roadshows, scaled training sessions, and/or salon events, including light event production logistics, scheduling, and internal and external vendor/partner coordination.
• Coordinate with internal events, global office leads, IT, facilities, and executive assistants on all aspects of onsite engagement planning and execution for in-person IRL events.
• Serve as evangelist and ambassador of Twitter culture, values, and purpose to external visitors (when in the office or onsite) including revenue partners, executives, CXO leaders, special guests, etc.
• Oversee internal request portal, ensuring all revenue partner events and executive meeting requests meet business criteria and are addressed promptly.
• Track ROI for all events and engagements to ensure we are vetting requests accurately, securing appropriate resources, and delivering meaningful experiences to stakeholders.
• Interface with senior cross-functional leaders internally at Twitter with ease and professionalism.
• Work in a fast-paced environment and execute multiple engagements and events with competing priorities.
• Be an active and contributing member of the team’s creative think tank.

Skills: Event Planning, Executive Support, Project Management, Cross-Functional Coordination, Brand Ambassadorship, Request Management, ROI Tracking, Creative Collaboration

• Creation of approach and project timeline for Client Integration
• Necessary Due Diligence Efforts
• Contract and Term Sheet Finalization
• Guide integrating with the APIs
• Oversight of integration projects using appropriate defect tracking and status reporting tools
• Main point of contact for all Client Integration questions and issues for the Bank’s several operational, technical, and control areas
• Provides the Business Development team support when promoting and selling integration services
• Provide client ongoing production support through an agreed-upon Pilot phase
• Development materials such as playbooks and manuals for support teams to support Clients after normal implementation
• Create and maintain client contact and project records in Salesforce
• Ensure project resource allocations are accurate and timely each week

Skills: Client Integration Planning, Due Diligence, Contract Finalization, API Integration, Project Oversight and Reporting, Client Integration Support, Post-Implementation Support, Salesforce Management

• Create quality client experiences through timely, well-planned, smoothly executed projects. 
• Effectively manage six-figure Salesforce implementation projects.
• Define engagement scope and deliver against client business requirements.
• Manage client relationships up to the executive level, and provide team oversight with internal and external project team members.
• Maintain proactive, ongoing communication with clients to review project timelines, scope management, and budget.
• Lead or assist in high-level project estimation and release plan preparation.
• Promote the ShellBlack culture of teamwork, collaboration, knowledge sharing, and mutual interest in successful projects.
• Deliver the lead generation, nurture, and conversion program ensuring ongoing optimization to maximize effectiveness
• Leverage the right mix of channels including social media, website, emails, and SMS to achieve engagement objectives
• Support pre-sales activities, assist in the creation and delivery of proposals, and gather competitive business intelligence
• Partner closely with resourcing and recruiting teams to identify and onboard the right consultants based on client business needs and project scope

Skills: Client Management, Salesforce Implementation, Scope Definition, Executive Relationships, Project Communication, Estimation and Planning, Team Collaboration, Lead Generation

• Work closely with the Consultant Development team to gain deep insight into consultants’ key (and transferable) skillsets, expertise, and experience and their personal aspirations and career goals for their consulting journey
• Use this understanding and knowledge to facilitate connections, opportunities, and placements that meet consultants' expectations of Peerpoint and their consulting career plans and motivations.
• Identify and 'match' suitable candidates from POD to client engagements, whilst also considering other areas of talent supply available such as candidates in various stages of the recruitment process
• Manage the deployment process from start to finish
• Brief chosen consultants on the role, agreeing with the rate and commitment to be presented to the client
• Share consultant CVs and profiles with CDT/clients
• Manage the client interview process, including interview preparation and coaching with consultants and interview feedback with consultants and clients
• Offer management including negotiation of the consultant rate
• Manage and share the details for the commencement of the assignment with the consultant and the client.
• Direct engagement and relationship building with legal consultants daily, by phone and in person
• Interview consultant candidates with a recruitment team member 
• Attend client briefings with CDT members

Skills: Consultant Development, Talent Matching, Deployment Management, Consultant Briefing, Interview Management and Coaching, Rate Negotiation, Client and Consultant Relationship Building, Recruitment Collaboration

• Undertake placement check-ins, working closely with CDT
• Manage the remediation of any issues during an assignment, working closely with CDT, Consultant Development, and the client
• Assignment off-boarding and feedback
• Work closely with CDT to monitor and address talent supply and demand issues through effective business performance and KPI tracking and forecasting and communicate this effectively to the recruitment team
• Create content for proactive sales/deployment campaigns for CDT to go to market with
• Be creative in finding solutions for clients using the framework of flexible solutions offering
• Provide support, where possible, to the other POD Engagement Manager, recruitment team, and CDT when there are periods of higher-than-usual busyness in these teams
• Interview candidates and take them through the recruitment process under the guidance of the recruitment team and manage client opportunities directly with the client.
• Collaborate with the other POD Engagement Manager to constantly evolve and enhance the matching process and experience for clients and candidates to achieve the best commercial outcome.
• Work together to learn about each other's pool of consultants and client requests to be able to step in to support this POD when busy and during absences but also to ensure you are alive to various other deployment opportunities for consultant pool.
• Participate in various Peerpoint cross-team strategic project groups.
• Act as a champion and brand ambassador for Peerpoint within A&O and externally in the market at industry events.

Skills: Placement Check-ins, Issue Resolution, Off-boarding, Talent Management, Sales Content Creation, Client Support, Recruitment Management, Team Collaboration

• Understanding of the financial services sector and banking products from a client segment, P&L, and balance sheet perspective
• Perspective on trends in the banking sector including digitization, data analytics, and innovation
• Understanding of HSBC's footprint along with the competitive, regulatory, and macroeconomic environment
• Knowledge of key markets in Asia (e.g. Hong Kong, China, India, Singapore) given HSBC's strategic focus
• Strong problem-solving skills and ability to draw insights from a complex set of data sources
• Ability to work independently (‘stand-alone’) and collaboratively within a small team with a flat structure
• Partnership attitude to build mutually respectful, trust-based relationships with a wide range of key stakeholders across businesses, functions, and regions
• Strong written and verbal communication skills to influence senior stakeholders
• Professional proficiency in Mandarin Chinese
• Previous consulting and/or in-house strategy experience
• Unquestioned integrity and the highest standards of ethics and probity

Qualifications: BA in Communications with 6 years of Experience

• Experience delivering consulting services, including team leadership and active involvement in selling professional services
• Experience operating in a pre-sales environment, shaping and scoping large and complex implementation projects
• Enterprise-level project or program management experience
• Experience with implementing digital transformations at international organizations
• Capable of liaising with both business and IT teams
• Able to seamlessly connect strategy and operational processes, between business and technology
• Demonstrated technical and/or functional aptitude, and ability to engage with architects or Subject Matter Expert (SME) in pre-sales activities
• Able to act as a peer to the board of customers
• Strong written and verbal communication skills, executive-level presence, and experience in working in a client advisory role
• Excellent analytical and problem-solving skills
• Cross Domain (Digital Marketing, e-commerce, CRM) knowledge
• Working knowledge of Bid Management for larger professional services bids
• Hold Certified in Salesforce Sales and Service Cloud
• Fluency in German and English language

Qualifications: BA in Customer Service Management with 11 years of Experience

• Relevant consulting or industry experience in mobile, user experience, digital, or ecommerce
• Experience managing technology engagements
• Experience leading a team of direct reports, pursuit or sales team, with Project Management Professional (PMP) certification
• Experience in developing or managing iPhone, Android, or enterprise-class applications
• Understanding of how handset handsets are architected and interact with networks
• Subject matter expert in mobile technologies and software project methodologies
• Scrum certification or experience
• Strong oral and written communication skills, including presentation skills
• Strong problem-solving and troubleshooting skills, as well as solid analytical and technical skills
• Ability to work both independently and as part of a team
• The willingness and ability to mentor junior staff
• The willingness to travel up to 30%

Qualifications: BA in Business Administration with 5 years of Experience

• Experience within one of multiple the following areas - regulatory consulting, regulatory operations, or regulatory information management.
• Demonstrates excellent project management skills and client influencing and relationship-building skills.
• In-depth understanding of the life sciences industry, Regulatory Information Management, and Operations.
• Works willingly and effectively with others in and across the organization to accomplish team goals.
• Experience with developing consultative relationships with senior-level managers and executives at clients in the life sciences industry.
• Ability to manage multiple projects, juggle priorities, and deliver on tight deadlines.
• Experience leading cross-functional and geographically spread teams in delivering regulatory solutions projects.
• Knowledge of consulting methodologies, tools, and techniques related to functional areas.
• Knowledge of key issues and current developments in the life sciences industry.
• Excellent presentation, communication, and client-influencing skills.
• Has established network and referral contacts.
• Possesses the necessary subject matter expertise and project management skills able to effectively manage projects across more than one functional area (e.g. Safety, Regulatory, Quality).
• Must have a high level of energy, drive, and enthusiasm.

Qualifications: BA in Public Relations with 7 years of Experience

• Detailed understanding of the ABPI Code of Practice and its practical application in a business environment, with ABPI qualification.
• Broad-based knowledge of the general medicines product portfolio, strategy, and services.
• Detailed knowledge of the NHS, its modernization agenda, the local resulting changes/needs, and how these link to Company goals.
• Detailed knowledge of Primary Care Commissioning and finances.
• Demonstrable experience in delivering commercial and patient outcomes through partnership with the NHS.
• Demonstrated ability to identify strategic business opportunities and threats and plan resources to achieve results.
• Demonstrated ability to influence relationships and leverage knowledge internally across a matrix structure to optimize opportunities with customers and achieve shared goals.
• Proven commercial acumen, with a clear understanding of the business market dynamics and the ability to accurately assess and convey market access intelligence to shape plans
• The ability to make decisions promptly
• Demonstrated flair and courage for proposing creative solutions and taking calculated risks.
• Demonstrated strength in negotiating with customers and associated stakeholders to drive mutually beneficial solutions.
• Evidence of an in-depth understanding and ability to set standards around collaborative working
• Ability to manage a team effectively within a changing environment.

Qualifications: BA in Organizational Leadership with 9 years of Experience

• Relevant professional experience in business management or consulting experience in a reputable company
• Proven record of high performance and substantial achievements in past positions
• Deep expertise in industries such as financial institutions groups, real estate, or public sector
• Solid functional knowledge, including but not limited to strategy, implementation, business development, project management, etc.
• Demonstrated aptitude for analytical and conceptual problem solving, comfort with quantitative analysis
• Demonstrated leadership ability in a team environment, as well as initiative taker, eager to break new ground, create opportunities for others
• Ability to work effectively with people at all levels in an organization
• Ability to communicate complex ideas effectively, both verbally and in writing, in English and Vietnamese
• Passion for customer service
• Excellent organization, time management, verbal and written communication skills
• Solid understanding of at least one of the following business areas - Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable, Services procurement
• Capable of influencing, interacting, and collaborating with senior executives, internally and externally
• Ability to work on multiple engagements simultaneously
• The willingness to travel up to 20%

Qualifications: BA in Economics with 10 years of Experience

• Working experience in a reputed corporate setting, an international organization, or an academic institution
• A proven record of professional success and working successfully with multiple stakeholders.
• Good understanding of approaches to recruitment and corporate engagement practices.
• Have a wide network of industry people.
• Good knowledge of trends across diverse industry sectors.
• Highly developed communication skills including well-developed interpersonal, negotiation, networking skills, and coordination.
• Excellent written and verbal communication skills, both in English and Vietnamese.
• Excellent computer literacy skills – MS Office applications (Word, Excel, PowerPoint, Outlook)
• Good time management skills, resilience, ability to multi-task effectively, and work under pressure to meet deadlines.
• Ability to provide exemplary account management and services to a wide variety of stakeholders including employers, College representatives, students, and staff.
• Demonstrate a genuine passion for contributing to developing a world-class education in Vietnam and continuously improving the student experience and graduate employability.

Qualifications: BA in Management with 6 years of Experience

• Relevant experience, in data science and/or the public sector with a good understanding of government organizations and processes.
• Have strong analytical, conceptualization, and problem-solving skills. 
• Able to translate between broad strategic perspectives and practical business needs, as well as between business needs and technical problems.
• Understand key concepts, broad methodologies, and common use cases in data science.
• Excellent oral and written communication skills, along with the ability to pitch ideas and influence stakeholders at all levels on the adoption of analytics. 
• Able to present technical concepts and results from technical analyses to non-technical audiences effectively.
• Adaptable to dynamic operating contexts and able to work with multiple stakeholders across different teams and agencies.
• Experience in working with technical teams consisting of data scientists and/or data engineers
• Experience working in program management
• Experience in agile project management
• Understanding of the processes in digital transformation

Qualifications: BA in Human Resources with 4 years of Experience

• Deep understanding of industry-specific operations and be able to engage in detailed discussions with various client stakeholders (business stakeholders such as Dir/VP of the business unit, CFO/COO, etc.)
• Deep understanding of the BPO industry operations, and ability to engage client executives in detailed BPO deal, solution, transition, and transformation shaping discussions
• Consistent record of managing operations successfully over the years through strong client relationships and a deep understanding of the restaurant's BPS industry
• Deep understanding of Digital Operations/BPS and ability to engage C-level executives in detailed BPS deal, solution, transition, and transformation shaping discussions
• Significant international experience required including being conversant in global service delivery models - both shared services and BPS
• Demonstrated ability to create strategic partnerships with large and complex organizations
• Ability to operate in a fast-paced entrepreneurial and highly matrixed organization
• Proven ability to guide, influence, and develop a wide range of professionals
• Strong problem-solving and analytical skills and the ability to “roll up your sleeves” and work with client or internal teams to create timely solutions and resolutions
• Strong experience with MS Office (MS Excel, PowerPoint, Projects)
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation, and presentation abilities
• The ability to create strong relationships and collaboration with both the Delivery Leaders in the Retail Travel and Hospitality, Consumer Goods BPS
• The ability to partner with a larger team in building solutions and supporting the sales process
• Experience working in Delivery and Account Management

Qualifications: BA in International Relations with 15 years of Experience

• Experience in winning large-scale multi-country/regional/global contracts
• Demonstrated experience in negotiating large-scale legal and pricing terms for country/regional/global contracts
• Marketing experience with a thorough understanding of digital marketing and document design
• Strong customer engagement skills with the experience of working with Senior Executives within global customers
• Experience presenting to customers and executive business leaders both internal and external
• Prior experience working in a bid management role
• Thorough understanding of bid platforms for the management and delivery of online tenders
• Recruitment Industry experience, including experience with temp/contract and permanent recruitment across Asian markets
• Experience, commitment, and understanding of sustainability principles including governance, procurement, diversity and inclusion, environment and community, and the impacts on recruiting for customers and the business deliverables of a multi-national company
• Experience in being involved in individual sustainability agenda programs in prior roles
• Time management skills with the ability to effectively manage and prioritize multiple competing projects at the same time

Qualifications: BA in Business Administration with 5 years of Experience