• Engage with internal functional support staff to help foresee issues and resolve them before they come up 
• Positioning resolutions with clients as part of day-to-day operations
• Proactively identify potential gaps in processes and provide context with possible solutions to the leadership team
• Track and maintain the client engagement priority list on behalf of the team
• Partner with the leadership team to generate the Client Status meeting agenda
• Continually acquires knowledge of partners, solutions, and industry
• Track and report on client engagement operations
• Field and respond to inquiries and questions from the team about customer issues and internal processes
• Assist in the tracking and reporting of performance metrics on the accounts assigned to the manager
• Support the team by helping to ensure program commitments are being fulfilled, including resolving issues related to scope, and university partner satisfaction

Skills: Proactive Problem Solving, Client Relationship Management, Process Improvement, Organizational Skills, Meeting Facilitation, Industry Knowledge, Data Management, Team Support

• Providing accounting advice and services to the portfolio
• Preparing management reports and financial statements for clients
• Take responsibility for the analysis of client data for work papers
• Liaising with accounting staff for delivery of business services and tax-related work
• Prepare correspondence to clients, meet with and discuss the works completed to answer queries
• Assist with business development including new and existing client opportunities
• Meet with the Principal on assigned accounts regularly to review project portfolio status
• Assess and manage client satisfaction, escalate and resolve issues on projects
• Monitor processes and recommend cross-project improvements to promote internal efficiencies
• Identify opportunities to promote the value of the company's partnership to the client 
• Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades. 
• Identify new sales opportunities within assigned accounts and relay them to the account Principal and/or the Partner Success Team 
• Maintain and update relevant internal processes and external client-facing documentation on his accounts 

Skills: Financial Reporting and Analysis, Client Relationship Management, Project Management, Business Development, Problem Solving and Escalation Management, Process Improvement, Technology Assessment and Implementation, Documentation and Communication

• Responsible for Service Line revenue target
• Develop a sales strategy for the Service Line, with Client Partners and Sales representatives, that meets the Service Line targets
• Collaborate with the Service Line Director in the creation and deployment of pricing policies
• Collaborate closely with the Service Line Director and all Service Line team members to ensure revenues and margin targets are met and opportunities are maximized
• Drive individual sales efforts to key customers of the Service Line (work in conjunction with Client Partners and Sales team)
• Manage and grow a team of Solutions Managers and Marketing specialists to act as the subject matter experts on capacities, pricing, solutions, RFPs and final negotiations
• Ensure deals signed by all Studios are compatible with revenue and margin targets, within the given operational constraints
• Ensure Service Line revenue forecasting is accurate and up-to-date, reporting on key metrics through monthly and quarterly reports
• Manage Service Line Client interactions to ensure existing Client revenue is safeguarded and long-lasting strong relationships are maintained.
• Promote the Service Line services across media and events in coordination with Corporate Marketing and the staff in charge of the Service Line Marketing

Skills: Revenue Target Management, Sales Strategy Development, Pricing Policy Development, Team Collaboration and Leadership, Customer Relationship Management, Team Management, Financial Acumen and Deal Management, Forecasting and Reporting

• Grow revenue and influence across the account base
• Co-design and execute the sales strategy across the government accounts
• Build and develop professional relationships at senior levels - both internal and external
• Drive coordinated sales initiatives across multi-disciplinary teams 
• Ensure the company meets commercial objectives while delivering on promises to clients
• Overseeing service delivery in a way that retains and grows partnerships with a client base
• Presenting industry data to customer groups
• Lead and support projects such as the adoption of digital HR technologies that deliver better customer outcomes

Skills: Strategic Account Management, Sales Strategy Development, Relationship Building, Cross-functional Team Leadership, Commercial Acumen, Client Relationship Management, Industry Knowledge and Presentation, Project Leadership

• Creating and maintaining a referral program to provide clients and strategic partners with a clear path to earning referral income.
• Gathering client feedback and determining areas for improvement of services, processes, and execution.
• Fostering engagement in the Distinct Facebook group and private group for clients.
• Onboard new clients using the Distinct processes to ensure timely kickoff of client projects.
• Create materials such as blogs, tutorials, videos, and manuals to provide to clients.
• Take responsibility for being an advocate for clients.
• Develop and manage project governance plans, project schedules, and team goals
• Define success criteria, project milestones, and budgets by managing issues, risks, decisions, and action items.
• Outstanding written and verbal communication skills with team members and audiences of all levels.
• Negotiate and resolve conflicts that arise during the implementation to ensure timely and successful deployment.
• Take responsibility for planning and overseeing project communications.
• Recognize environmental or cultural nuances and adapt.
• Work cross-functionally with Account Management, Customer Success and Procurement team weekly

Skills: Client Relationship Management, Feedback Gathering and Improvement, Onboarding and Project Management, Content Creation, Communication Skills, Conflict Resolution and Negotiation, Project Communication and Coordination, Cultural Awareness and Adaptability

• Work with clients to define requirements, conduct needs analysis
• Determine project specifications, identify solutions, and implement recommendations.
• Serves as liaison and escalation point between company and client. 
• Maintain notes and communication channels regarding project progress with clients & internal resources.
• Conveys customer feedback to product development staff.
• Possesses thorough knowledge of the company’s products used by customers.
• Resolves clients' questions or problems over the telephone or Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
• Guide, coach, mentor and develop team members.
• Manage client escalations independently.
• Engage the appropriate internal skills/resources to complete client projects.
• Promotes and maintains a high-quality, professional, service-oriented company image among users.

Skills: Client Needs Analysis and Requirements Definition, Project Specification and Solution Identification, Client Liaison, Communication, Customer Feedback Management, Technical Support, Leadership, Client Project Management, Company Image and Service Excellence

• Support Account Executives and Client Engagement Directors by architecting solutions including scoping, pricing, and providing direction on team members needed for the project team
• Set clear engagement expectations and accountabilities, ensure timely high-quality deliverables
• Function as the main point of contact and a trusted advisor for clients and teams
• Handle client escalations effectively, facilitate achievement of project milestones, target resource utilization and performance, manage risk and profit margin.
• Select and onboard resources in alignment with project scope, outcomes, timing, and quality standards
• Set clear roles and accountabilities for the client and team
• Monitor performance and coach the resources, and address client escalations
• Manage and discuss budget with client, monitor and report status
• Track and monitor engagement client contracts and consultant agreements during delivery
• Conduct scope change discussions, define quality standards and ensure the team meets/exceeds these standards.
• Partner with clients to confirm and achieve desired project outcomes and expectations

Skills: Client Relationship Management, Project Management, Team Leadership and Coaching, Communication Skills, Risk Management, Financial Acumen, Performance Monitoring and Improvement, Contract Management

• Experience in Electronics, Telecommunication, Automation, Business or Information Technology field
• Solid understanding of electronic systems architectures, digital and analog
• Working experience in the field of sales and/or application engineering
• Good knowledge of the English language and software tools
• Project management and problem-solving skills
• Skilled communication and teamwork ability
• Fluent in Italian and English
• Willingness to build strong business acumen
• Strong MS Office software skills - proficient in Excel and Tableau skills

Qualifications: BA in International Relations with 10 years of Experience

• Ability to multi-task in a fast-paced environment
• Highly knowledgeable in basic modes of transportation
• A basic understanding of financial processes and P&L responsibilities
• Good negotiation skills
• Ability to adapt and learn various technology platforms and programs
• Strong Conflict Resolution Management skills
• Demonstrates strong organizational skills (record keeping, time management, follow-up, etc.)
• Excellent verbal and written communication, as well as proficient presentation skills
• Excellent attention to detail and a sense of urgency
• The ability to prioritize with an emphasis on quality of work
• Previous logistics and transportation working experience

Qualifications: BA in Communication with 11 years of Experience

• Able to confidently communicate professionally to potential new and existing customers.
• Direct experience in Public Cloud Sales, Consultancy, and Professional Services Sales 
• An interest in technology and the difference innovative cloud solutions can deliver to organizations.
• Must demonstrate the ability to work to tight deadlines under pressure and to successfully deliver on their sales target.
• Knowledge and experience in managing and responding to complex tender bids
• A desire to surpass customer expectations and be naturally customer-centric in their thinking.
• Proven experience in selling Cloud Services (ideally Public Cloud including AWS, Azure and Google Cloud) 
• Proven experience in Managed IT Services, Infrastructure, Applications, etc
• Experience in new business sales at the enterprise level

Qualifications: BA in Sociology with 16 years of Experience

• Experience in a client management role at an advertising/digital agency
• Experience in managing key clients and maintaining long-term external client relationships.
• Experience with multiple industry categories and what drives their online advertising success.
• Strong understanding of the online media market, dynamics and competition.
• Solid understanding of the marketing communications mix (ads, mail, collateral, interactive, etc.) and its’ uses
• Superior presentation, communication, and interpersonal skills
• Proactive, self-motivated, well organized, a team player
• Good judgment, and good decision-making and problem-solving skills
• Proficient in Word, PowerPoint, and Excel
• Ability to travel to client meetings and trade shows

Qualifications: BA in Marketing with 15 years of Experience

• Proven experience working in digital media
• Agency or digital sales background to include experience in senior strategic level interaction with customers.
• An ability to connect digital investment with clear business outcomes for clients.
• Advanced knowledge of the programmatic ecosystem including supply and tech vendors.
• Proven digital campaign planning credentials.
• Experience in training junior team members – including planning training sessions and the building of collateral.
• An articulate and strong communicator.
• Have polished presentation skills.
• Fluent with Excel and PowerPoint.
• Experience in delivering against revenue targets or measurable deliverables.
• Experience in maintaining senior client relationships and overcoming issues and objections to achieve core business objectives.
• Logical reasoning skills and comfort with numbers.
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Qualifications: BA in Psychology with 14 years of Experience

• Proven experience in knowledge management, complex business transformation, and change management.
• Have a critical and creative thought process.
• Be capable of evaluating alternatives and making action plans.
• Have strong leadership abilities in a multiple project environment, which can influence clients, team members, and key stakeholders.
• Have excellent verbal and written English skills.
• Have good interpersonal skills.
• The ability to identify valuable marketing needs in the market.
• Ability to train, develop and manage a growing customer relationship team
• Ability to work under pressure and manage multiple Clients and projects
• Attention to detail and the ability to manage multiple projects with many moving parts and tight deadlines
• Executive presence, communication, and ability to maintain a calm demeanor in high-stress environments

Qualifications: BA in Economics with 12 years of Experience

• Have strong leadership ability.
• The ability to build and foster authentic relationships.
• Have a strategic and self-starter mindset.
• Must have professional business acumen.
• Outstanding problem-solving skills.
• Excellent ability to lead and manage.
• Continually drive effective results.
• Must communicate effectively at all levels.
• Day-to-day accountability for the Client Results within the Account.
• Proficiency in Microsoft Office and Customer Relationship Management (CRM) software.
• Knowledge of digital marketing, marketing automation, and marketing strategy

Qualifications: BA in Business Administration with 13 years of Experience