• Manage and cultivate relationships with Vice Presidents, Chief Financial Officers, Directors, and Managers at client sites.
• Maintain relations with the hospital department leaders to understand how workflow affects outcomes and analytics.
• Communicate effectively with internal teams the needs of the client base, and client trends across the client base – including Product, Implementations, Development, Clinical Teams, and Support
• Provide monthly reporting metrics to the department leaders and identify opportunities for users to become more engaged.
• Act as the voice of the customer, but also communicate the company vision to the customer base.
• Monitor client utilization and identify patterns to improve utilization.
• Travel to clients to deliver ROI metrics, and conduct business reviews
• Coordinate with internal teams to address and resolve client challenges.
• Communicate solutions back to the client.
• Maintain relationships with leaders to understand how workflow affects outcomes and analytics and execute clinical operational changes.
• Deliver financial performance metrics on a quarterly
• Conducts regular business reviews for all assigned accounts in the portfolio

Skills: Client Relationship Management, Effective Communication, Reporting and Analytics, Client Utilization Monitoring, ROI and Business Reviews, Problem Resolution and Coordination, Operational and Workflow Analysis, Strategic Vision Communication

• Responding to client queries in a timely and accurate way, via phone, email, or chat
• Prepare product or service reports by collecting and analyzing client information
• Coordinate with other departments to resolve client inquiries, and update regarding client changes (ie: promotions)
• Ensures delivery of excellent client service through fast and accurate processing of orders
• Assume accountability for a concentrated portfolio of clients, establishing and managing a bespoke Cheetah CES Program for each.
• Organization and delivery of comprehensive Quarterly Business Reviews (QBRs), which provide program visibility to Senior stakeholders in the Client portfolio.
• Manage escalations and project-related activities such as milestone definition, time tracking/reporting, and program budget utilization.
• Collaborate effort in partnership with a Cheetah Services Coordinator.
• Complete internal Cheetah deliverables, updates and reports related to the CSM’s portfolio.
• Ad-hoc activities are specific to the CSM’s portfolio.
• Identifies and creates business opportunities, and coordinates efforts with the Regional Director to determine the approach to closing incremental net new business within the portfolio to achieve the assigned sales booking quota.

Skills: Client Communication, Data Analysis and Reporting, Cross-Department Coordination, Order Processing, Account Management, Business Review Organization, Escalation Management, Opportunity Identification

• Onboard new customers and provide ongoing advisory and support to the client base
• On the renewal and expansion journey among all customers
• Conduct periodic executive business reviews
• Become a thought leader in influencer marketing and a trusted advisor who guides the customer from campaign strategy to implementation and measurement
• Constantly strive to improve customer experience, satisfaction and knowledge in the influencer marketing world
• Create rapport, drive engagement & adoption and foster enthusiastic, passionate clients into true champions of Klear's products
• Collaborate with leadership across Sales, Product and Engineering to advocate for customers
• Serve as the main escalation point externally and internally
• Builds relevance, relationships, and rapport at all levels of the client organizations
• Creates and executes annual account plans across the entire portfolio
• Takes ownership of client satisfaction with every stage of the customer lifecycle

Skills: Client Onboarding and Support, Account Management, Executive Business Reviews, Influencer Marketing Expertise, Customer Experience Improvement, Cross-Functional Collaboration, Escalation Management, Relationship Building and Advocacy

• Responsible for managing, retaining, and growing client revenue
• Targeted on generating incremental revenue from an assigned portfolio of clients
• Identify, develop, and close cross-sale opportunities within the assigned portfolio of clients
• Establish and build strong relationships through consistent interaction with Clients regarding their business model, industry, marketplace and the challenges they face
• Understand and document Client goals and the progress being made toward achieving them
• Develop a strong working knowledge of products and speak fluently about fraud mitigation and Ac certify's best practices, acting as a trusted advisor for Clients
• Provide training and education to Clients to help them achieve their goals
• Keep Clients informed on product updates and work to ensure all new features and functionality are adopted
• Act as a Client advocate to the product team by collecting and sharing Client feedback and ideas
• Develop and execute strategic account plans
• Deliver meaningful and actionable Client performance reviews
• Enable fast resolutions of Client concerns

Skills: Client Relationship Management, Revenue Growth and Cross-Selling, Strategic Account Planning, Product Knowledge and Training, Client Advocacy, Performance Review and Reporting, Issue Resolution, Product Updates and Adoption

• Partner with Attorneys, BD and LPM on opportunity identification
• Execute a comprehensive engagement and communications strategy in collaboration with Marketing that proactively assesses and builds superior client satisfaction
• Perform initial onboarding of technology solutions for clients, NRF legal operations subsidiary, and product developers
• Ensure strong adoption and ongoing engagement throughout the clients’ or users’ lifecycle
• Serve as the technology solutions subject matter expert (SME) providing guidance and addressing challenges on implementation, legal project management and collaboration with clients and attorneys
• Perform client and attorney success reviews that confirm satisfaction, resolve issues, and grow technology solution adoption throughout client organizations
• Develop tools, processes and best practices to ensure clients are realizing the greatest possible value from firm technology relationships and legal service delivery
• Serve as the primary interface to manage and resolve any critical situations between clients, the technology service delivery team, and the subsidiary
• Work closely with the NRF Marketing, LPM, Innovation, and legal operations subsidiary teams to share client insights
• Provide client insights to technology solution Product Management, Marketing and Sales on what innovation 
• Improve the user experience, product capabilities and features, and client engagement processes
• Ensure rapid adoption, usage velocity, high renewal and referral rates in larger firm clients

Skills: Client and Stakeholder Engagement, Strategic Communication and Onboarding, Technology Solutions Expertise, Client Success Management, Process Development and Best Practices, Critical Situation Management, Cross-functional Collaboration, Product Improvement and User Experience

• Use product platform to help clients configure its application and databases
• Provide hands-on guidance to clients on best practices in leveraging the software
• Works with minimal supervision
• Evaluate clients’ needs to create solutions to meet functional, technical and reporting requirements
• Determine database configuration needs and requirements for new clients
• Perform and/or support data conversion using proprietary utilities and/or SQL
• Define, develop and support product testing to ensure customer needs are met
• Managed multiple customer projects driving adherence to timelines and milestones resulting in a successful product launch
• Review outstanding issues to ensure timely resolution
• Document process improvements to achieve cost-effectiveness and time-saving
• Make critical business decisions to meet client expectations

Skills: Application and Database Configuration, Client Guidance and Best Practices, Independent Work and Self-Motivation, Solution Evaluation and Customization, Database Configuration and Data Conversion, Product Testing and Support, Project Management and Timelines, Process Improvement and Documentation

• Manage day-to-day client activities and lead a team of direct reports
• Identify and shape opportunities to provide or create additional client value
• Review customer requests, plan and coordinate delivery activities
• Build positive and productive working relationships with clients for business growth
• Analyze and troubleshoot delivery issues in a timely fashion
• Serve as primary contact for client inquiries and concerns
• Perform client notifications as required (i.e. issues affecting client applications, scheduled downtime, upgrades, etc.)
• Effectively work with other groups in implementing changes that affect clients.
• Work with 3rd party vendors overseeing client initiatives
• Schedule and participate in monthly operations meetings with clients
• Periodic reviews of projects/change requests with the client
• Schedule Quarterly Review meetings with client executives and prepare presentations for the meeting

Skills: Client Relationship Management, Team Leadership, Opportunity Identification, Issue Analysis and Resolution, Client Communication, Cross-Functional Collaboration, Vendor Management, Meeting Coordination and Presentation

• Work with Senior Management in developing the scope and budget for delivery projects
• Provide client's status on custom projects and deliver required client documents for approval
• Works to maintain good client relationships and improve the company's services to maintain customer satisfaction
• Work with Project Managers on client upgrades or large custom projects
• Prioritize work to meet deliverable deadlines and goals, based on Client and VertexOne priorities
• Manage Change Requests for Clients through the Change Management Process
• Coordinate with other CSM's to cover support of clients
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships
• Work with sales to review and identify Client contract renewals and upsell opportunities
• Performs HR activities, setting goals, assists with new hires and training
• Assists with department and product documentation

Skills: Project Scope and Budget Management, Client Communication and Documentation, Client Relationship Management, Project Coordination and Prioritization, Change Management, Team Coordination, Sales and Upsell Support, HR and Training Support

• Be a world-class client success team member who delivers value through the client-centric vision of the company
• Develop and execute effective client lifecycle journeys to ensure ongoing value delivery, program adoption, client engagement, and retention across client audiences.
• Develop risk mitigation strategies and playbooks by client segment to ensure ongoing high client retention.
• Deliver an increased client lifetime value to Veriforce through ownership of the hiring client lifecycle from onboarding through renewals.
• Identify expansion opportunities for retention and growth through increased adoptions and stakeholder engagement.
• Proactively optimize existing processes within the company and all client Success initiatives
• Advocate for the needs of clients while working with various other internal departments
• Concrete understanding of how multi-level companies operate (business units, purchasing department, finance team, client support team, complex decision-making process, etc.)
• Address the root cause of problems to improve the client experience and drive high client health scores
• Conduct regular client check-ins to build trust, introduce products and features, intervene where there are issues, and consistently achieve high client satisfaction
• Articulate compelling product opportunities based on a deep real-time knowledge of the client's technical environment and unique issues

Skills: Client Lifecycle Management, Risk Mitigation and Strategy Development, Client Expansion and Growth, Process Optimization, Cross-Functional Collaboration, Problem Resolution, Client Engagement and Communication, Technical Knowledge and Articulation

• Initiate opportunities and partner closely with Sales to ensure the Sales Executive is appropriately positioning such opportunities to drive tangible business value for the client
• Maximize client lifetime value and consistently translate client knowledge into opportunities to deepen and expand the client relationship
• Build logical product progression perspectives to ensure high rates of migration to advanced access and uptake of strategic products
• Operate within division or department policy guidelines using independent judgment in achieving assigned objectives
• Facilitate the client journey process and willingness to take initiative and tackle things
• Work with the product team to identify areas of improvement and innovative features/programs to better support clients
• Supports, participates and adheres to the organization’s Information Security Management System program
• Comply with all established policies and procedures relating to the ISMS including, but not limited to:
• Responsible for the protection of company information assets under their care or operation
• Report any information security issues incidents or situations that present potential security risks to their direct supervisor and/or the Management Representative
• Operate within division or department policy guidelines using independent judgment in achieving assigned objectives
• Report any information security issues incidents or situations that present potential security risks to their direct supervisor and/or the Management Rep

Skills: Client Relationship Management, Opportunity Identification, Strategic Product Progression, Independent Judgment and Policy Adherence, Client Journey Facilitation, Collaboration with Product Teams, Information Security Management, Compliance and Risk Management

• Understanding the client onboarding process and ensuring that clients have a great experience implementing products.
• Becoming knowledgeable in software platforms to advise customers during implementations and beyond go-live.
• Contributing to Product planning and design with client feedback
• Developing a keen understanding and curiosity for technical issues that may be involved in implementation and helping guide clients through those issues.
• Maintaining and managing key success criteria that impact the client’s success.
• Working with Product and Engineering teams to ensure client requirements are met.
• Collaborating with technology partners to configure and deliver pre-integrated solutions.
• Planning and leading weekly status meetings with clients and tracking resulting action items.
• Contributing to a training program on the platform to clients and partners
• Maintaining a high level of engagement with the client throughout the relationship using appropriate tools and cadences.
• Contributing to continuous improvement of the client implementation process.

Skills: Client Onboarding and Experience Management, Technical Advising and Platform Expertise, Product Planning and Design Contribution, Success Metrics Management, Cross-functional Collaboration, Partner and Solution Integration, Client Meeting Leadership and Follow-Up, Training and Continuous Improvement

• Act as the primary point of contact for Marketing agency client onboarding phases before client service team engagement
• Use exceptional knowledge of Marketing services to help align initial service solutions to client business needs
• Provide recommendations to improve the Account Management Model's processes and procedures that optimize the Marketing Agency client experience.
• Report upcoming, in-process and historical completion of work resulting from requests
• Proactively work to identify gaps in the lifecycle or agency process and seek solutions for improved client and TM experience
• Determine via needs assessment if strategic consultation for a client is needed to define the business strategy for marketing plan execution
• Maintain customer relationship management records to identify points of contact (with the client success strategy team)
• Analyze client feedback to provide recommendations on business goals and objectives
• Tracking and managing support cases for clients in the portfolio
• Owns, negotiates, and executes contract renewal process and deploys accounts strategies and tactics to ensure revenue retention across the entire portfolio

Skills: Client Onboarding Management, Strategic Consultation and Needs Assessment, Process Optimization, Client Relationship Management, Client Feedback Analysis, Support Case Management, Contract Negotiation and Revenue Retention, Proactive Problem-Solving

• Leverage strong interpersonal skills, and sales and/or finance background to generate sales among existing clients.
• Onboard, train and manage merchant accounts to meet company growth goals.
• Build and maintain long-term meaningful relationships with clients to encourage trust and loyalty.
• Analyze and utilize data for in-depth evaluation of accounts to recognize revenue opportunities and drive sales month over month.
• Escalate and communicate issues to VertexOne Management or Clients
• Help drive customer references and case studies
• Manage day-to-day relationships with customers throughout the United States.
• Daily contact with client sales executives and operations teams.
• Own and drive revenue for customers.
• Conduct monthly and quarterly business reviews providing consultation in the areas of financing.
• Use usage patterns to gain insights, provide guidance and increase client satisfaction

Skills: Client Relationship Management, Sales and Revenue Growth, Onboarding and Training, Data Analysis, Communication and Escalation, Customer Consultation, Client Engagement, Insight and Guidance

• Follow company principles daily Responsiveness, Dynamic Thinking, Going Above and Beyond, Expert Guidance, Integrity, Business-Focused Technology
• Be a territory expert in understanding the specific challenges and opportunities within their designated area/clients.
• Coordinating with internal and external parties to deliver on our SLA to our clients.
• Customer Success Manager acts as the single point of contact for client escalations and service assurance-related issues.
• Work with customers, internal teams, partners and suppliers to establish communication and manage expectations.
• Ensure client-facing operational activities are routed quickly and efficiently and escalated
• Become an expert in the full BookJane offering and all its features and functionalities
• Lead the process and manage internal teams and their execution.
• Establish executive relationships, drive client communications and build a foundation for long-term client retention.
• Secure client sales and marketing reference ability, drive client participation in select marketing programs, events, interviews, etc.
• Oversee and manage large, complex, high-visibility and strategic enterprise accounts.
• Organization & time management skills, and ability to execute on requirements for this position.

Skills: Client Relationship Management, Expert Knowledge of Product Offerings, Coordination and Communication, Operational Efficiency, Strategic Account Management, Marketing and Sales Engagement, Organizational and Time Management, Dynamic Thinking and Problem Solving

• Engaging customers and educating them on the available resources
• Communicating the product roadmap
• Guiding customer success through a thorough understanding of customer's business objectives and success metrics
• Actively managing the account customer experience with recurring meetings to track success and related activities and actions
• Updating customer health and providing clients with parent awareness materials
• Advising clients on how to drive awareness and usage of School Cash Online
• Auditing client catalogs to identify improvement areas
• Preparing, and coordinating periodic business reviews and identifying opportunities for account growth
• Delivering best practice guidance and facilitating business adoption workshops
• Advocating for product enhancements on behalf of customers
• Maintain up-to-date client information in Salesforce.com and other systems
• Manage the overall onboarding process.

Skills: Customer Engagement and Education, Product Roadmap Communication, Account Management and Customer Success, Client Health Monitoring, Strategic Advisory and Best Practices, Auditing and Improvement Identification, Business Review Preparation, Salesforce.com Management

• Experience in Identifying and addressing customer business needs and issues in the technology space desired.
• Experience in Proactive Account Management and service delivery
• Experience in Account Management using Consultative selling or issue resolution skills.
• Experience in Strategic and long-term account planning skills
• Certification in IT environment management (ITIL, COBIT, TOGAF, Lean IT, or similar industry stand certification).
• Experience in both content and application of typical technology services portfolios to address customer needs
• Experience in identifying and effectively addressing customer business needs beyond the scope of their specific role.
• Knowledge of MS Dynamics systems, tools and processes or equivalent.
• Demonstrated team and collaboration skills.
• Strong organizational skills.

Qualifications: BA in Business Administration with 5 years of Experience

• Experience in customer service and/or financial services
• Strong customer-centric mindset and ability to build and maintain strong, collaborative and effective relationships internally and externally
• Strong written communication skills for both internal communication of proposals and business decision-making more generally, and for interactions with external counterparties
• Comfort working independently, with little supervision
• Ability to thrive in a fast-paced environment
• Exceptional organizational skills with a high consideration for detail and accuracy
• Comfort with Microsoft Office suite (MS Excel, MS Word, MS PowerPoint)
• CRM Experience (specifically Microsoft Dynamics)
• Proficiency with MS Office Suite and Visio, conceptual knowledge of modern database management systems and related software technologies.
• Proficiency with IWMS, CAFM, CMMS, EAM, and/or AutoCAD systems.

Qualifications: BA in Marketing with 7 years of Experience

• Experienced with full project lifecycle delivery of Integrated Workplace Management Systems(IWMS) in enterprise corporate environments.
• Ability to forecast customer needs, use questioning strategies, create solutions, and provide workplace vision for the customer.
• Solid customer service skills.
• Experience implementing complex business systems such as Real Estate, Asset Management, Human Resources, Accounting, Planning and Budgeting, Supply Chain, Document Management, etc.
• Ability to create customer presentations and deliver them effectively.
• Experience in group presentations including detailed technical demonstrations, executive and end-user training classes 
• Be able to conduct consultative planning sessions.
• Works autonomously to drive tasks and revenue on accounts.
• Experience in communicating and collaborating in a professional manner with all levels of corporate management.
• Pays high attention to detail and the ability to work on multiple accounts and tasks simultaneously.
• Strong interpersonal and communication skills, both oral and written, including proposals and statements of work, solution specifications, and process and procedure documentation.

Qualifications: BA in Communications with 8 years of Experience

• Proficiency with IBM TRIRIGA, Archibus, Maximo and/or other IWMS/EAM systems.
• Knowledge of current trends relating to technology and real estate/facilities industries.
• Understanding of facilities, real estate, and asset management industry and best practices.
• Education/certification in a Business Process Improvement (BPI) methodology such as Six Sigma.
• Knowledge of software development life cycle methodologies and/or software engineering methodologies such as waterfall, agile, RUP, etc.
• Have worked as a CSM in a tech startup and have previous experience with client launches and implementations
• Proven ability to liaise confidently with clients at all levels
• Ability to analyze data for client presentations and strong PowerPoint skills 
• Be a self-starter who is happy to pick up any task assigned to them and who grasps new concepts quickly.

Qualifications: BA in Psychology with 4 years of Experience

• Experience working in a Sales Planning or Client Services role
• Proven track record of providing excellent customer service
• Familiarity with digital tools and technology platforms including CRM and OMS (experience with Salesforce, Operative. One, Looker, Google AdManager, and FreeWheel MRM)
• Proficiency in Microsoft Office Suite
• Excellent written and verbal communication skills
• Ability to relay technical concepts to non-technical audiences
• Strong interpersonal skills with demonstrated experience in cross-functional collaboration
• Demonstrated ability to build strong working relationships and consistently exceed service goals
• Excellent attention to detail and ability to organize and prioritize assignments
• Analytical thinking with the ability to drive insights from data
• Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly

Qualifications: BA in Public Relations with 3 years of Experience

• Experience in client success/account management related to benefits and healthcare
• Corporate experience working at a navigator, digital health point solution, carrier/TPA, consulting firm, population health management firm, or related
• Customer/client experience: Providing services to Fortune 500 clients or other large group plans
• Demonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm
• Strong results orientation and track record of delivering complex projects that exceed client expectations
• A growth mindset focused on retaining clients and creating opportunities to expand beyond current services
• Personal accountability, own decisions, actions, and processes needed to support healthy long-term client relationships
• Strong communication skills to articulate a compelling value proposition, deliver insights, and manage difficult conversations
• Ability to analyze and interpret data to derive insights that support value delivery and value creation for clients
• Comfort working at a rapid pace and with a high degree of autonomy, within a complex and changing work environment
• Experience using Salesforce and other key account management platforms

Qualifications: BA in Management with 5 years of Experience

• Experience in business, psychology, communications and computer information systems.
• Strong business acumen, ethics and high integrity.
• Have Customer Success related experience and previous experience in a client-facing role
• Comfortable using general office software applications, and sales automation products such as Salesforce.com and web collaboration tools.
• Excel at developing relationships over the phone and in person.
• Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing entrepreneurial environment.
• Excellent communication skills (verbal and written).
• Basic understanding of the financial industry or the willingness to learn.
• Strong communication skills, verbal and written.

Qualifications: BA in Sales with 3 years of Experience

• Knowledge of the vacation rental industry and an affinity for action and self-initiative
• Proficient in Microsoft Office
• Knowledge of Salesforce or other CRM systems and Tableau or other BI platforms
• Superb organization and time management skills, self-discipline
• A results-focus and metrics-driven mindset
• Demonstrated ability to balance a variety of activities to drive a high volume of partner interaction
• Ability to interpret performance, market and competitor data analysis and implement impactful action plans based on the data
• A reputation for follow-up and persistence in challenging situations
• Authentic relationship skills that earn the confidence of others
• Passion for the Grand Rounds mission of raising the standard of health care for everyone, everywhere.

Qualifications: BA in Customer Service Management with 4 years of Experience

• Experience with global equity plans, complex plans such as restricted stock units/awards, swaps/reloads, performance vesting/awards, etc.
• Able to nimbly manage multiple clients, with a high level of customer focus
• A passion for providing proactive client-focused solutions
• Collaborative and highly effective in partnering with internal teams for seamless support of clients
• Highly attentive to client needs and requests, able to identify and address proactively
• Able to build long-term client relationships and be perceived as a trusted advisor
• Strong project management and organization skills
• Willing to go above and beyond, while maintaining a positive attitude
• Strong analytical, and problem-solving skills, and proven attention to detail
• Able to work under pressure, retaining focus and a positive attitude

Qualifications: BA in Hospitality Management with 3 years of Experience

• Experience liaising with clients in a B2B or B2C role 
• Strong communication and presentation skills
• Ability to build strong internal and external relationships
• A solution-focused and driven person
• Ability to concurrently work on several clients and juggle multiple priorities when under pressure
• Excellent verbal and written communication skills in Romanian and English
• Good knowledge of Excel and a strong affinity for Technology
• Ability to assist in the development and improvement of internal and external processes
• Experience working with OpenShift and Hybrid Cloud & AI Growth Offerings
• Experience working in B2B Enterprise Software, SaaS/IaaS/PaaS, and/or Cloud

Qualifications: BA in International Business with 4 years of Experience

• Keen interest in payment solutions and aspire to develop a successful career within the FinTech industry
• Strong interpersonal skills, be a confident communicator
• A curious mind and a thirst to build knowledge to enhance performance
• Creative thinker with strong problem-solving skills to develop innovative and viable solutions to support customer growth
• Self-motivated, with a willingness to ask questions and put forward ideas and the drive to own opportunities through to completion
• Highly organized with good time management skills and an ability to multi-task
• A team player with the ability to build a network both internally
• Externally and comfortable interacting with a diverse group of stakeholders
• Have  a background with Payments or IT industry knowledge
• Have worked in a customer relationship role where technical customer queries requiring root cause analysis and establishing solutions to complex issues were the norm

Qualifications: BA in Human Resource Management with 6 years of Experience

• Have an advertising agency-facing role, such as Client/Customer Success, Client/Customer Support, or Account Management
• Experience in client onboarding and implementation of Saas platforms
• Previous background in tag trafficking platforms (DCM) or similar Ad technologies
• Proficient in Google Suite
• Knowledge of social media campaigns about data integrators, programmatic, or ad servers
• Excellent multi-tasking and project management skills
• Knowledge of FIS’ products and services
• Any language skills in French, Italian, German, or Spanish
• Strong Excel and PowerPoint skills
• Experience using Google Suite, Slack and ClientSuccess

Qualifications: BA in Information Technology with 5 years of Experience

• Experience in a service-oriented / account management role within the Technology industry
• Native fluency in Korean and an advanced level of English language required to engage clients
• Ability to effectively interact with clients at the senior leadership level
• Proven ability to build strong client relationships based on value-add service
• Evidence of over-achieving goals (top 20% performer)
• Positive attitude towards KPIs and targets
• Well-defined time management and organizational skills
• Demonstrated intellectual curiosity/inquisitive nature
• Demonstrated ability to work well under pressure
• Self-driven and proactive nature with high EQ

Qualifications: BA in Sociology with 4 years of Experience

• Exceptional written and verbal communication skills, including presentation skills, articulate, straightforward, engaging, and effective.
• Highly empathetic to the needs of the client and sales contacts, as well as fellow team members.
• Well-versed in Digital Strategy, understanding industry standards and best practices. 
• Excited to keep learning about new developments.
• Comfortable with change: adaptable, agile, able to pivot to reflect changing processes and technology, industry evolution, and client requirements.
• Extremely well-organized and detail-oriented, with an established system for tracking campaign tasks, requests and client communications.
• Seeks opportunities to take on new and additional responsibilities as part of ongoing learning and growth.
• Committed to playing an active role on the team while having fun along the way.
• Experience in Account/Campaign Management or Media Planning/Buying for digital media, preferably at an agency.
• Excellent written and verbal communication skills, organized and able to multitask

Qualifications: BA in Economics with 7 years of Experience

• Based on the East Coast with preference for VA, NC, SC, GA, FL
• Experience in healthcare services (specifically for patient care delivery systems) in either a sales, consulting, account management or customer success role. 
• Strong preference for candidates with a clinical background (e.g. Registered Nurse, Respiratory Therapy, Physical Therapy, or Allied Health Role).
• Proven ability to identify and execute against expansion opportunities within your book of business
• Experience working with a variety of stakeholders including Biomed, Administration, IT, clinical, C-Suite, Finance
• Hands-on, strong team player, and fully accountable for delivering agreed-upon performance metrics
• Willing and able to travel across their assigned territory approximately 20% of the time
• Values diversity, with an open-minded outlook and respect for differing backgrounds and opinions.
• Able to work under pressure, retaining focus and a positive attitude
• Ability to assist in the development and improvement of internal and external processes
• Very strong communication skills, verbal and written

Qualifications: BA in Finance with 6 years of Experience