• Develop new clients and grow existing client opportunities where the skills and value delivered by Costain compliment the requirements of the client either now or in the future.
• Identify and grow a pipeline of commissions and projects (prospects) with both new and existing clients that aligns with business plan and growth ambition.
• Develop prospect win strategies and support of fast turnaround and strategic proposal preparation and presentations to secure new business opportunities.
• Understand the specific challenges clients face and the context of Costain's services and value proposition that will allow clients to succeed.
• Participate in commercial and contractual negotiations with clients to ensure Costain's business objectives are met.
• Working alongside internal experts to develop account plans for clients which systematically grow opportunity and potential sales pipeline.
• Act as the client advocate and to cultivate deeper engagement between Costain and client organisations
• Establishing, maintaining and growing long term relationships.

Skills: Client Development, Pipeline Growth, Strategic Proposal Preparation, Client Needs Analysis, Contract Negotiation, Account Planning, Client Advocacy, Relationship Management

• Provides people with clear personal objectives, structure and regular reviews. 
• Puts in place a training, development and feedback programme that ensures the ongoing development of team, and is responsible for conducting performance reviews for direct reports. 
• Is fully aware of full teams’ personal developmental tasks and enables growth, through regular one on one meetings.
• Lead and facilitate a close and productive working relationship with all other Wavemaker specialisms to produce brilliant work for clients. 
• Clear communication of overall account / team objectives to the wider team. 
• Writes clear briefs and provides feedback on work provided.
• Builds relationships quickly and fosters collaboration between different Wavemaker departments in creative, content, research and data disciplines to produce brilliant work for clients. 
• Ensure strong professional relationships are formed with creative agencies and media owners to ensure integrated approach to client’s business.
• Actively seek creative and innovative media solutions in collaboration with other Wavemaker teams.
• Exceptional at assessing a situation and deploying the correct resources. 
• Coordinate the data, reports, and solution agenda with the client's CMI for MS countries.

Skills: Performance Management, Training and Development, Relationship Building, Cross-functional Collaboration, Clear Communication, Strategic Brief Writing, Creative Problem Solving, Data Coordination

• Pursue new work through business development 
• Write proposals, develop scope of work statements and fee structures 
• Create presentations for client meetings to a high visual standard 
• Lead client meetings, deliver proposal pitches, attend client interviews, sell the rationale of design recommendations 
• Manage client briefs from start to finish alongside project managers, helping 
• Ensure successful delivery on client deadlines 
• Liaise with clients, manage expectations and keep them up to date on progress 
• Manage multiple clients/accounts at any time, often with projects at different stages of the process 
• Work alongside the Project Manager on scope management, operational resourcing and budget tracking 
• Collaborate with team and the marketing team to develop marketing collateral 
• Coaching of 1 data & report Analyst  
• Ensure the integrity of the creative brief is upheld in final deliverables and targets are met while maintaining HCMA standards and values

Skills: Business Development, Proposal Writing, Visual Communication, Client Relationship Management, Project Coordination, Multi-account Management, Budget Management, Team Collaboration

• Establish, develop and nurture relationships across a portfolio of UK and EMEA client direct contacts
• Meet and exceed individual and team revenue targets, ensuring client relationships are grown and maintained. 
• Be a client direct ambassador, influencing senior stakeholders, Marketing Directors, CMOs, and other decision-makers at brands
• Help positively win business and help drive revenue growth by having meaningful client direct conversations
• Use influence with client relationships to unlock conversations and drive value with clients to assist the agency sales team drive through deals
• Grow and maintain great client relationships with agency patch.
• Develop and create new advocates at the client level to unlock investment from new brands within the portfolio.
• Work closely with the Sales Director to maximize revenues from clients.
• Uncover briefs, write proposals, negotiate prices, and help influence and book new business (via agency buying points, depending on the account).
• Work collaboratively with other internal departments Research, Insight, Account Management and AdOps, etc to ensure offer best in class service  
• Provide real business partnering to the client's Iberia management team as the expert of the client's brands and categories: Petcare, Chocolate, Food, and Gum/Candy.

Skills: Relationship Management, Revenue Generation, Influential Communication, Business Development, Negotiation, Cross-Department Collaboration, Market Insight Analysis, Strategic Partnership

• Develop follow-up procedures, mechanisms, and methodology to ensure key tasks are being executed on
• Identify and implement processes to streamline inefficiencies
• Create and maintain weekly reports on account health
• Perform and execute on ongoing tasks that will be centralizing and track the time tasks take to strategize on future needs
• Proactively manage and retain enterprise accounts remotely
• Foster deep relationships through administration of business reviews and ongoing education of the Blue crew platform
• Create strategic account plans to grow book of business and reach financial targets
• Identify innovative ways to expand relationships, grow revenue, and ensure client satisfaction
• Being the single point of contact and responsible for the overall management of the client Iberia account (Insight, Operations Excellent, reports, and Commercial) and acting as a role model in terms of highly client-focused behavior.
• Influencing the client's strategies using data, reports, new solutions (Connect Express), and analytics for the Iberia cluster.

Skills: Process Optimization, Task Management Methodology, Reporting and Analytics, Time Management Strategy, Account Management, Relationship Building, Strategic Planning, Client-focused Communication

• Experience in Marketing, Media Sales, Online Advertising, Business Development, or Business Consulting.
• Experience within CPG industry or with CPG clients.
• Proven and consistent track record of executing and delivering/exceeding against an aggressive growth strategy.
• Experience establishing executive-level relationships.
• Experience with strategic operations and implementing projects.
• Leader skills with experience influencing, developing, and empowering people to achieve objectives within a cross-functional team.
• Proven communicator with experience presenting to large-scale audiences.
• Structured, organized, analytical, and detail-oriented.
• Experience with data-analysis tools such as SQL, SPSS, R (or similar).

Qualifications: BA in Business Administration with 12 years of Experience

• Experience in customer service-related tasks and supervisory experience.
• Experience in customer service, business management, or management studies.
• Experience in account management, or a client-facing role
• Be comfortable using both analytics and relationships to drive results
• Must have strong analytical and problem-solving skills, and a solutions-oriented focus
• Strong written and verbal communication, being able to nurture a consultative relationship with clients
• Microsoft Excel - (intermediate-advanced skills - ie, Pivot Tables and VLOOKUP)
• Exceptional organization and planning, ability to handle multiple competing priorities
• Client-facing experience.
• Fluency in Spanish and English.
• Have relevant client direct sales experience in a digital sales environment
• Skills consultative selling and financial performance management

Qualifications: BA in Advertising with 5 years of Experience

• Experience in Wealth Management Onboarding, Client Lifecycle Maintenance or related Operations roles. 
• Working knowledge of regulatory landscape favored.
• Experience in leadership 
• Strong risk and control mindset with a structured and logical approach to analysis and problem-solving.
• Experience in leading and/or implementing process changes & automation
• Ability to client service oriented and enjoys working in a team.
• Highly motivated with a positive can-do attitude.
• Effective & clear communicator, comfortable in facing different stakeholders at senior levels.
• Ability to adaptable to a changing environment.

Qualifications: BA in Public Relations with 8 years of Experience

• Experience in corporate and/or search firm progressive technical recruiting 
• MS Office experience, including Word, Excel, and Outlook
• Experience in managing and prioritizing multiple searches, projects and client relationships as well as building reports and utilizing a variety of recruiting plans and tools
• Experience closing candidates and negotiating offers
• Client focus and commitment to continuous improvement
• Ability to proactively network and establish effective working relationships, continually seek new sourcing channels, and develop creative approaches to delivering candidates to the customer.
• Previous Client Management or Program Management experience ideal.
• Experience managing and prioritizing multiple searches, projects, and client relationships.
• Clear written and verbal communication, organizational, and negotiation skills.
• Possess strong analytic skills, ability to inspect, analyze, and influence using data.

Qualifications: BA in Marketing with 6 years of Experience

• Experience in a customer support role and demonstrated leadership experience 
• Requires extensive knowledge of the company’s products and services
• Strong MS Office skills, may need to create spreadsheets and presentations
• Excellent verbal and written communication skills
• Excellent customer service skills
• Advance problem-solving skills
• Ability to work under pressure and remain flexible to changing schedules and demands
• Ability to understand, respond and resolve a wide range of customer issues that are complex in nature
• Ability to coach and facilitate performance

Qualifications: BA in Communications with 4 years of Experience