• Work across a portfolio of leading the company's brands 
• Working on-site, networking within client’s businesses, building great relationships
• Upselling Purchase and Alcovision consumption services and uncovering Expert Solutions opportunities
• Help support junior team members in developing their analytical and client service skills
• Regularly respond to client briefs in an insightful and impactful way
• Work with the rest of the team to ensure that high levels of insight are delivered and that we are constantly evolving offerings.
• Keep up to date with market developments and changes in alcohol purchasing and consumption
• Share industry news and opinions with the rest of the team
• Working with PR lead to produce data, thought pieces and infographics for press releases or relationships with the Grocer and other trade press

Skills: Brand Portfolio Management, Client Relationship Building, Sales and Upselling, Mentoring and Team Support, Client Brief Response, Insightful Contribution, Market Awareness, Communication and PR Collaboration

• Focuses on driving retention and achieving renewal targets by engaging existing customers
• Consult with customers to understand their needs and goals and partner with them 
• Identify opportunities to meet/exceed customer needs and provide the right solutions to address those needs, and improve operations
• Covers higher complexity deals, including ongoing proactive outbound engagement
• Identifies the best virtual channel for engagement with customers
• Validates customer needs, shapes product plans and drives deals to close
• Addresses client cancellations/concerns - consultant with clients to align client value to cost/negotiate solutions
• Supports in developing and executing territory growth strategies
• Possesses core knowledge across products within the subsegment
• Engages Sales Specialists where deep product expertise is required to drive close
• Understand specific customer archetypes and needs that are most prevalent within the subsegment and territory
• Uses an automated and insight-driven Salesforce workflow to progress deals

Skills: Customer Engagement and Retention, Consultative Selling, Solution-Oriented Approach, Complex Deal Management, Virtual Engagement Expertise, Negotiation Skills, Territory Growth Strategies, Salesforce Proficiency

• Prepare presentation materials and performance reports for client meetings
• Liaise with scheme trustees, administrators, and internal parties to follow up on client servicing issues
• Handle pension clients' inquiries
• Conduct member communication sessions and help desk sessions
• Client fulfillment and inventory management
• Client communication and database management
• Coordinate corporate events with various internal departments
• Participate in various projects as a project team member, involved in coordinating, implementing and executing different project tasks
• Take responsibility for other housekeeping support

Skills: Presentation Skills, Client Relationship Management, Customer Service, Communication Skills, Client Database Management, Event Coordination, Project Management, Organizational Skills

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Maintain meaningful relationships with new and existing customers
• Create, present, and sell company products and services to drive enrollment numbers
• Prepare and maintain account statements and financial reports for customers
• Stay updated with the market by conducting research and building knowledge
• Study industry trends and competitive market information to stay ahead of the competition

Skills: Customer Service, Product Knowledge, Problem Solving, Documentation, Knowledge Management, Relationship Building, Sales Skills, Financial Management

• Establish, develop and maintain line-level, manager, director and senior executive-level relationships at client organizations
• Build rapport and trust through day-to-day account management, consultative advising and creative relationship building.
• Work cross-functionally internally to see that Cotiviti is meeting and exceeding the commitments to clients on execution and value delivered.
• Assist with project management and facilitation of implementations, operations and troubleshooting/issues resolution that may be required.
• Lead strategic account planning sessions internally and develop presentations for the clients that summarize realized value, new offerings, and additional opportunities.
• Identify all Client red flags and develop strategies to mitigate or eliminate them.
• Upsell to Client all Cotiviti solutions that would provide additional value to Client.
• Maximize Client value & satisfaction while driving Cotiviti revenue.
• Lead renewal process for assigned accounts including negotiation and close of renewal contracts.
• Identify opportunities for customer references, success stories, presentations, and PR, as appropriate.
• Complete all responsibilities as outlined on annual Performance Plan.
• Complete all special projects and other duties as assigned.

Skills: Client Relationship Management, Consultative Advisory Skills, Cross-Functional Collaboration, Project Management, Strategic Account Planning, Problem Solving and Strategic Thinking, Negotiation Skills, Customer Success and Advocacy

• Participate in organizational strategic planning with a focus on company health and growth
• Provide input into new and trending technologies, delivery methods, and approaches
• Participate in and support hiring activities such as sourcing, interviewing, selecting, and onboarding new hires
• Prepare financial and sales reports including forecasts
• Work with team of Client Executives to drive market awareness and development of new services based on trends
• Manage a group of resources by maintaining employee engagement, facilitating performance reviews, advising on career development, and ensuring the health and wellness of Quartech staff
• Perform administrative tasks related to direct reports including time off approvals and vacation management
• Work with Client Resource Management when employees are unassigned to a client
• Proactively identify and develop a pipeline of new opportunities by gathering information and documenting, client business drivers and needs, technology trends and preferences, delivery and transformation approaches, contracting methods and the landscape buyer personas
• Develop and nurture solid business relationships with new and existing influencers and decision-makers within client organizations

Skills: Organizational Strategic Planning, Technology Trends Awareness, Hiring and Onboarding, Financial and Sales Reporting, Market Awareness and Development, Employee Management and Engagement, Administrative Competence, Client Relationship Management

• Develop and lead well-crafted responses to client proposals
• Prepare presentations and marketing materials for specific industries or clients
• Negotiate contracts and assist with developing and executing new and existing contracts
• Act as the key client account contact to resolve issues, respond to client questions, prepare regular client reports
• Work closely with Client Resource Management and cross-functional teams to fulfill project roles and positions
• Lead solutions, estimating, and pricing of client engagements
• Provide input into the identification of overall marketing and branding needs
• Helps create innovative and effective marketing materials and campaigns
• Oversee the successful delivery of Quartech’s services, ensuring the quality of deliverables as well as managing risk
• Maintain end-to-end accountability for client satisfaction and overall delivery excellence
• Provide Service Delivery leadership by identifying and supporting the implementation of appropriate service delivery tools, methods, and practices

Skills: Proposal Development and Leadership, Presentation and Marketing Material Creation, Contract Negotiation and Management, Client Relationship Management, Cross-Functional Collaboration, Solution Design and Pricing, Marketing Strategy Input, Service Delivery Excellence

• Comprehensive understanding and knowledge of a vertical assigned market, client business and technology issues and the competitive landscape
• Consistently excellent performance in the account management of assigned Global accounts
• Proven experience as a sales manager or equivalent in driving high-volume business development and high client satisfaction in complex global accounts
• Demonstrated ability to lead a virtual account team of sales and sales partners in a consultative sales capacity that results in exceeding multiple quota elements
• Demonstrated ability to sell and lead the delivery of complex engagements and creative solutions
• Expertise in establishing trusted advisor relationships up through CXO levels
• Ability to exert strong leadership skills to deal with senior client executives as well as align the individual business lines to develop customized solution
• Superior written and oral communication skills, with the ability to explain complex concepts and issues in client terms to all levels of management and staff
• Working experience in account management ideally in the DoD space
• Strong speaking, writing, organizational and time management skills
• International working experience

Qualifications: BA in Business Administration with 12 years of Experience

• Proven working experience in related field/position
• Advanced knowledge of MS Office Specifically, Excel, Visio and MS Word
• Innate knowledge of the Affordable Care Act and the Health Care Industry
• A blend of Account Management and Technical experience preferred
• Strong sense of urgency, initiative, and drive to get things done correctly
• The emphasis on working with and through people in the process
• High attention to detail and accuracy
• Collaborative approach to work motivated by bringing out the best in others
• Strong organizational and time management skills while also being self-motivated
• Have Six Sigma and CAPM certifications

Qualifications: BA in Marketing with 10 years of Experience

• Relevant experience in international insurance (network business), insurance for incoming customer assignments and/or risk advice in the segment or equivalent
• Solid experience working with national customers
• Good insurance knowledge within several lines with high competence within one line
• Good knowledge of the Office suite
• Insights into and understanding of Willis Towers Watson's Compliance process (WEM etc.)
• High knowledge of all of Willis Towers Watson's service offerings
• Knowledge in sales work for Swedish companies with Swedish insurance needs
• Speaks and writes local business language- and English fluently
• Ability to train internally and externally in business for incoming customers (network business)
• Good negotiation skills and business acumen
• Excellent presentation and negotiation technique
• Registered intermediary with Finansinspektionen (Swedish Financial Supervisory Authority)

Qualifications: BA in Communications with 15 years of Experience

• Superb customer care skills in client-interfacing technical support roles.
• Deep expertise with Cisco Telepresence equipment and audio bridge operations and troubleshooting.
• Deep expertise with virtual meeting platforms such as Zoom, WebEx, and MS Teams.
• Expertise in troubleshooting Windows Operating System, Microsoft Office/365 Suite, and Mac OS.
• Familiarity with mobile device (iOS/Android/Blackberry) troubleshooting.
• Excellent written and verbal communication skills using various methods and technology.
• Ability to communicate technical issues to non-technical audiences.
• Ability to manage multiple issues simultaneously and be a solid verbal communicator.
• Ability to work independently as well as in a team environment.
• Must be capable of conducting limited travel.
• Should have enterprise support experience for 300+ users.
• Audio Visual support/incident resolution experience including the use of incident management tools such as Remedy or other ticketing systems.

Qualifications: BA in Public Relations with 14 years of Experience

• Proven track record in the acquisition of new business, ideally within a technology services or consulting company
• A strong network base across various sectors and organizations
• A creative problem-solving mindset
• An entrepreneurial attitude to build the client base and create and influence Cevo’s go-to-market strategies
• Strong negotiation and influencing skills
• Great communication skills
• The ability to turn a possible lead into a happy client
• A desire to build and contribute to a culture that has evolved as a collaborative hive of technology professionals
• Love sharing knowledge and ideas with colleagues, clients, and the broader IT community.

Qualifications: BA in Psychology with 13 years of Experience

• Previous software and IT services sales and account management experience
• Experience selling in complex and consultative solutions-based organization
• Deep knowledge of business operations technology and a strong knowledge of IT operations issues
• Track record of achieving and exceeding revenue objectives with a client base of Fortune 500 clients
• Proven ability to strategically qualify, call on prospective clients within the C-suite, discuss relevant business challenges, asses and define pain points and respond with relevant service offerings
• Demonstrated experience in developing and driving strategic sales plans
• Ability to work well with delivery professionals and other account team members
• Relationship-driven, develops and cultivates long-term trusted adviser relationships, both internally and externally
• Solid track record of leading successful sales pursuits

Qualifications: BA in Economics with 18 years of Experience

• Experience working in selling professional services and/ or ServiceNow solutions 
• Excellent communication skills, professionalism, and interpersonal skills 
• The ability to earn the trust of sophisticated customers and executives.
• Direct solutions sales experience in the ITSM industry cultivating professional relationships and dealing with long sales cycles. .
• Familiar with the regulations that drive the technology capture process and be a strong advocate for the company.
• Proven ability to “hunt”/prospect for new sales opportunities as it relates to business
• Managed Sales experience along with the desire to learn and experience high-level sales
• Track record of overachieving sales goals
• Impeccable communication skills both written and verbal
• Strong listening and presentation skills
• Proficient with web presentation tools
• Ability to multi-task, prioritize, and manage time effectively
• Experience working with Salesforce

Qualifications: BA in Finance with 20 years of Experience