• Managing the gym memberships and providing support to the Personal Trainers.
• Plan, prioritize and organize a diversified workload. 
• Maintain patient and member confidentiality 
• Answers phones, greets patients and members, completes patient intake
• Processes account inquiries/payments, maintains gym membership in the database.
• Answers questions surrounding gym memberships.
• Assists personal trainers in scheduling training sessions.
• Establishes, develops, maintains, and updates patient files and schedules.
• Manages insurance verification, authorization, and prescriptions.
• Maintains payment records.
• Distributes the satisfaction survey to patients and compiles results.
• Sorts and distributes clinic mail.

Skills: Member Relations, Administrative Skills, Data Confidentiality, Customer Service, Trainer Support, Payment Processing, Survey Management, Task Organization

• Meeting all business development and sales objectives in a given territory by traveling to designated retailers throughout the Montgomery area.
• Travel to designated retail locations will be a daily role requirement.
• Approaching customers in-store to conduct in-person presentations to customers to educate them on client's service offerings
• Increasing brand and service awareness, acquiring customers, and managing customer retention and service upgrades.
• Maintaining a positive and fun work environment.
• Be directly supporting the coordination between the Firm and International Clients.
• Coordinating client meetings and maintaining documents to assisting in the preparation of proposals.
• Ability to build relationships and work within a team environment across streams and offices 

Skills: Sales Development, Territorial Travel, Customer Engagement, Brand Promotion, Team Coordination, Client Relations, Proposal Preparation, Relationship Building

• On-site Employee on-boarding (multiple times per year)
• Assist employees & Managers on online platforms and timekeeping system.
• Printing and delivering Live checks to client locations.
• Explain Payroll and Benefits questions.
• Answering Employee Phone calls
• Audit assistance for Payroll and Benefits.
• Assisting with Benefits enrollment
• Helping to administer the Learning Management Platform.
• Assisting with posting jobs, background checks, and employee on-boarding.
• Remotely answer inbound calls from “business to business” clients with questions relating to their account/invoicing
• Professionally maintain and update client accounts
• Responsible for completing administrative and invoice related documentation
• Enjoy a fast-paced environment in which the ability to make independent decisions is highly valued

Skills: Onboarding Support, Platform Assistance, Payroll Management, Benefits Administration, Client Communication, Audit Support, Account Maintenance, Decision Making

• Provide the opportunity to gain the knowledge and skill expertise 
• Account management role within the Client Team Department.
• Work with Client Managers to provide support to clients.
• Meet with each Client Manager regularly to understand their portfolio and key client efforts.
• Act as the day-to-day contact for Compass’s self-service clients.
• Build constructive working relationships with internal departments such as Sales, Operations, Marketing, etc., and others to meet mutual goals and objectives.
• Manage multiple projects within the department.
• Work with clients as needed for a project.
• Communicate tasks and deadlines for other departments in the company.
• Ensure client satisfaction and experience by providing excellent project management.
• Track and ensure deadlines are completed among associates.
• Gain account management knowledge and skills for the opportunity to move an entry-level account management role within the Client Success Department.

Skills: Skill Development, Account Management, Client Support, Interdepartmental Coordination, Project Management, Client Communication, Deadline Tracking, Client Satisfaction

• General administration duties, including interpreting instructions and implementing actions according to operation procedures
• Providing secretarial and administrative support to management and other staff, preparing meeting packs
• Updating the database with relevant information, keeping accurate and timely records of all communications with clients and product providers and planning and prioritizing own workload
• Complex and time-critical administration tasks, including 2nd meeting pack preparation, processing business applications, and other complex and technical administration tasks such as fund switches.
• Develop efficiency and keeping up to date and understanding all the company’s internal procedures as they apply to the performance of the role.
• Processing new business applications and liaising with third parties over the pipeline and ensuring clients
• Collating compliance and regulatory documents for meetings
• Arranging client appointments, diary, and travel management
• Meet and greet clients upon arrival for meetings

Skills: Administrative Duties, Secretarial Support, Database Management, Advanced Administration, Process Efficiency, New Business Processing, Compliance Documentation, Appointment Coordination

• Assist Office Administrator in the management of key clients and in maintaining optimum client service.
• Ensure that billing arrangements, rates, task codes, budgets, and other client billing information are accurately captured and updated 
• Ensure setups and opening of new matters are correct. 
• Outside Counsel Guidelines (OCG) are understood, communicated, and monitored.
• Ensure e-billing is done correctly, accepted and rejections cleared in a timely.
• Reviewed and edits pre-bills, verifying the accuracy of billing descriptions and supporting documentation as required, reviewing time entries, quality control
• Track proformas for client matters to ensure prompt issuance, review, edit, and return to the billing department. Ensure compliance with OCG.
• Monitor billing department to ensure edited proformas are invoiced and sent to clients timely.
• Correspond with the client to solve issues.
• Research and resolve client issues and discrepancies with software, reports, and billing processes.

Skills: Client Management, Billing Accuracy, Matter Setup, Compliance Monitoring, E-billing Management, Billing Review, Proforma Tracking, Client Correspondence

• Ensure the project team have the information necessary to assess job profitability and assisting with follow-up actions
• Ensure that all financial administration tasks are completed accurately and on time for each project
• Arrange and coordinate internal and external project meetings (including project kick-off and wrap-up meetings)
• Assist in the set-up of workshops by sourcing appropriate venues, organizing catering
• Printing, and collation of workshop materials, and supporting the post-workshop write-ups
• Manage complex travel arrangements including visa applications, hotels, taxis, flights, and currency
• Ensure that the client folder on the server is well maintained and that all financial communication and relevant documents
• Training timekeepers on how to properly enter time under the OCG.
• Collections and coordinating with Office Administrator and AR specialist with an added emphasis to this task at fiscal year-end and calendar year-end.
• Timely and accurate completion of tasks in an organized, effective, and positive manner.

Skills: Profitability Analysis, Financial Administration, Meeting Coordination, Event Planning, Travel Management, Document Control, Training Coordination, Collections Management

• Financial acumen and commercial sensibility
• Clear and concise verbal and written communication
• Good understanding of the consulting business model and revenue/ cost drivers
• Impeccable attention to detail and a strong sense of ownership/ responsibility
• Must be able to meet deadlines in a fast-paced quickly changing working environment
• Demonstrates willingness to learn from experience and flexibility to adapt own approach to improving outcomes
• Calmness and dependability under pressure
• Excellent Microsoft Office suite knowledge
• A proactive approach to problem-solving with strong decision-making skills
• Displays proactivity and empathy to build close working relationships with a range of stakeholders, from senior clients to other support staff

Qualifications: BA in Communications with 5 years of Experience

• Time entry experience preferred
• Working knowledge of the legal billing process in a law firm required
• Must be proficient in MS Excel,3E Accounting System, and Chrome River
• Ability to communicate with people at all levels
• Ability to organize the workflow and use time efficiently
• Organization and attention to detail required
• Must be able to work in a fast-paced, high volume environment
• Ability to anticipate work needs and follow through with minimum direction follow-up on own initiative
• Flexibility to adapt to all situations and work varied hours, possibly work weekends or evenings

Qualifications: BA in Public Relations with 3 years of Experience

• Proven track record of experience in wealth management or a similar field.
• Must be able to demonstrate high levels of competence and understanding of admin requirements within wealth management – a background in pensions, investments, and protection would be advantageous.
• Somebody who can hit the ground running, very proactive, and able to use their initiative.
• Able to help with adapting processes and procedures for the smooth running of the Support Team.
• Able to draft client communications at a high level of detail and complexity.
• More background on meeting pack preparation/complex technical cases (Pensions, Investments, IHT/Multiple Trust/Estate Planning), etc.
• Processing complex cases and responding to technical administration tasks.
• Training and supporting team of existing Administrators.

Qualifications: BA in Psychology with 6 years of Experience

• Proven experience essential within the lighting sector of the Film and Television industry.
• A full understanding, and experience of lighting transport logistics.
• Excellent people and coaching skills.
• Able to work proactively with less experienced staff and increase the knowledge base.
• Ability to work under pressure with tight deadlines and with changing priorities.
• Highly organized self-starter with excellent interpersonal and communications skills.
• Hands on approach and commitment to get the job done.
• Specialist knowledge of lighting equipment, generators and lighting trucks, in addition also an understanding of electrical legislation.
• Experience using the RTO Pro System
• Experience using the OnRent InspHire System

Qualifications: BS in Business Administration with 7 years of Experience

• Experience in customer/client service working with the public in a service or sales environment.
• Logistical experience an asset.
• Physical ability to carry out the duties, including the ability to lift and carry up to 50 lbs, walking and standing for extended periods
• Excellent written and oral communication skills, attention to detail, and organizational skills.
• Excellent MS Excel, Word, and Outlook skills.
• Preferred Warehouse Management System (WMS) or AS400
• Must be able to work independently and as a team, as assigned.
• Able to maintain a positive, professional, and constructive tone with team members, management and brand and retail customers.
• Ability to choose from a course of action from several possible solutions for most problems. 
• Several possible solutions are available for most problems, but some problems require the need to be analyzed and interpreted.

Qualifications: BS in Marketing with 4 years of Experience

• Previous experience in HR/Benefits 
• Equivalent relevant experience
• Developed computer skills with proficiency in Microsoft Word and Excel
• To perform this job successfully, an individual must be willing and able to perform each essential responsibility satisfactory.
• Excellent organizational skills, a keen attention to detail, strong administrative and analytical skills.
• Reliable with a high degree of confidentiality and integrity
• Thrives in a fast-paced environment and can adapt to prioritizing responsibilities and tasks to effectively meet deadlines
• Personable, a good listener and can effectively communicate with all staff and client types through both written and verbal means
• Works efficiently both independently and as a member of a larger team
• Ability to read and interpret documents such as operating procedures, quality control procedures, and instructions
• Ability to speak effectively in one-on-one conversations and before groups
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Qualifications: BS in Project Management with 8 years of Experience

• Administrative office experience or equivalent combination of education and experience required to include presentation, desktop publishing and graphics software.
• Knowledge of web technology
• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• Excellent interpersonal skills
• Ability to work in a team environment
• Excellent customer service skills
• Ability to think critically, analytically, and problem solve
• Exceptional written and verbal communication skills
• Ability to work in a team environment

Qualifications: BS in Information Technology with 2 years of Experience