Job Summary: 

• Work with a number of the leading Pharma, Biotech and MedTech clients 
• Support start-up organizations, and VC-funded companies in assisting with growth strategy plans. 
• Support the practice in building connections within small biotech/MedTech and VC/PE space. 
• Ensure RBW Consulting is first in mind when funding is received, and teams are grown.
• Attend partnering conferences to build connections with companies and investors
• Keep abreast of life science deals and financing news
• Building and maintaining a network, providing the RBW team with qualified leads and meetings
• Supporting CGO in running and developing RBW business development events
• Build and maintain a BD pipeline
• Network with relevant investor contacts
• Use databases and business networks (such as LinkedIn) to source and connect with new leads
• Identify, assess and recommend conferences/partnering events

Skills on Resume: 

• Industry Knowledge (Hard Skills)
• Business Development (Hard Skills)
• Networking and Relationship Building (Soft Skills)
• Market Research and Analysis (Hard Skills)
• Event Management (Hard Skills)
• Lead Generation (Hard Skills)
• Strategic Thinking (Hard Skills)
• Communication and Presentation Skills (Soft Skills)

Job Summary: 

• Planning and implementation of the engagement process.
• Effectively communicating with the clients to understand the requirements and objectives.
• Validating scope, conducting project kick-offs and engaging in discussions with the project team.
• Managing vendor resource planning and addressing resource performance issues.
• Managing and monitoring the project performance regarding project delivery, progress, economies and other aspects.
• Managing any dispute or conflict and acting as the escalation point.
• Making presentations and reports, including client recommendations
• Create testing scripts and scenarios to validate the overall solution
• Guide client testing and support phase to debug/enhancement requirements
• Document and provide feedback to Product Management/Development teams on client feedback, any challenges, or areas of improvement
• Present a quarterly business review to Senior and Executive Management 
• Lead the overall Client Engagement Managers to provide coaching, create and measure against KPIs.

Skills on Resume: 

• Project Planning and Implementation (Hard Skills)
• Effective Communication (Soft Skills)
• Scope Validation and Project Kick-offs (Hard Skills)
• Vendor Resource Management (Hard Skills)
• Project Monitoring and Performance Management (Hard Skills)
• Conflict Resolution and Escalation Management (Soft Skills)
• Presentation and Reporting (Hard Skills)
• Client Testing and Feedback Management (Hard Skills)

Job Summary: 

• Establishing priorities and focusing on action planning
• Leading team from the front, with a hands-on on approach and coaching style
• Taking all necessary steps to improve the current sell-through rate of new clients
• Tracking individual and team progress
• Holding regular, ongoing development meetings with individuals and teams
• Guaranteeing the department continues to deliver the world-class service PHMG is renowned for
• Creating an environment that delivers success
• Ensuring additional revenue opportunities are always maximized
• Analyzing data on sales and client retention to identify trends
• Working seamlessly across all functions as the face of this high-profile team

Skills on Resume: 

• Priority Setting and Action Planning (Hard Skills)
• Leadership and Coaching (Soft Skills)
• Sales Optimization (Hard Skills)
• Progress Tracking (Hard Skills)
• Development Meeting Facilitation (Soft Skills)
• Service Excellence (Hard Skills)
• Success Environment Creation (Soft Skills)
• Revenue Maximization (Hard Skills)

Job Summary: 

• Develop new prospects and interact with existing and new clients to increase sales of an organization's products and/or services.
• Designs and recommends sales programs and sets short- and long-term sales strategies.
• Evaluate and implement appropriate new sales techniques to increase the department's sales volume.
• May recommend product or service enhancements to improve customer satisfaction and sales potential in various end markets.
• Ensures projects are completed on time and within budget.
• Acts as advisor to sales support team regarding projects, tasks, and operations related to responsible region and market.
• Monitor client satisfaction with the team, establish trusted advisor relationships, surface potential client expansion opportunities and work with Account
• Ensure the use of proven practices, methodologies, and tools to facilitate quality, efficiency, and customer satisfaction
• Ensure project management processes and routines are in place
• Facilitate engagement closed down to ensure effective client transition of IP and contribution to proven practices, success stories, and IP.

Skills on Resume: 

• Business Development and Prospecting (Hard Skills)
• Sales Strategy Development (Hard Skills)
• Sales Techniques and Innovation (Hard Skills)
• Product or Service Enhancement (Hard Skills)
• Project Management (Hard Skills)
• Sales Support and Advisory (Hard Skills)
• Client Relationship Management (Soft Skills)
• Quality Assurance and Project Management Processes (Hard Skills)

Job Summary: 

• Work with Marketing and using various inbound/outbound marketing programs and campaigns
• Generate qualified prospects through excellent lead follow-up, mining, and nurturing.
• Manage lead pipelines with a persistent focus to obtain, drive, and win business within service lines.
• Be the front line for all incoming leads, work with a structured outreach approach to qualify leads and support the sales team to convert leads to opportunities.
• Utilize internal and external data resources to conduct tactical research on organizations and contacts 
• Help drive the number of new contacts and subsequent sales opportunities.
• Utilize internal resources to accurately and effectively track activity and update lead, account, and opportunity information as appropriate.
• Meet organizational goals with exceptional time management skills.
• Promote exceptional teamwork to achieve sales growth and bookings targets.
• Maintain strong knowledge of the organization's products and services and build interest 
• Understand the needs of the customer and offer appropriate solutions.

Skills on Resume: 

• Inbound and Outbound Marketing (Hard Skills)
• Lead Generation and Nurturing (Hard Skills)
• Pipeline Management (Hard Skills)
• Lead Qualification and Conversion (Hard Skills)
• Research and Data Utilization (Hard Skills)
• Activity Tracking and Management (Hard Skills)
• Time Management (Hard Skills)
• Teamwork and Product Knowledge (Soft Skills)

Job Summary: 

• Drive brand growth, attract potential customers, and increase loyalty among existing customers.
• Give customers something meaningful beyond a sales pitch by providing real-time consultation and business insight.
• Understand the short-term and long-term goals of the client and build a plan to identify and evaluate solutions to achieve the client’s desired outcome and ROI.
• Collaborate with the Client Success team to satisfy customers and to ensure that loyalty and recognized value have been delivered.
• Connect with suppliers and stakeholders to develop and deploy strategic plans to optimize the customer experience.
• Continually educate yourself on the technology landscape and proactively share concepts and ideas with clients.
• Update and maintain client and breach opportunity record information
• Submit opportunity provisioning records
• Maintain and update client-facing frequently asked questions in the team database
• Create operational plans and reports for clients and internal team members

Skills on Resume: 

• Strategic Brand Growth (Hard Skills)
• Consultative Selling (Hard Skills)
• Solution-Oriented Approach (Hard Skills)
• Customer Success Collaboration (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Continuous Learning and Innovation (Hard Skills)
• Record Management and Documentation (Hard Skills)
• Operational Planning and Reporting (Hard Skills)

Job Summary: 

• Manage the relationship with Bank Guarantee Issuers ensuring they are supported throughout their onboarding to the platform
• Maintain strong relationships with Issuers to promote quality referrals to Lygon ensuring ecosystems are built and well supported whilst encouraging back book migration
• Deliver a truly exceptional client experience managing all ongoing enquiries including providing training to Relationship Managers and operations team and hosting product demonstrations
• Strategically plan for and manage Proof of Concepts and Pilots with Issuers ensuring successful outcomes through the service and support provided
• Foster a positive, proactive relationship with the Sales team, Technology and Product to ensure a seamless transition of clients to the onboarding stage
• Demonstrate new feature requests, liaising with Product and Engineering to deliver Issuer requirements
• Grow healthy client relationships within the portfolio through trust and transparency, providing a high level of service that fosters client loyalty
• Managing back book migration requirements ensuring clients move their bank guarantee book from paper to digital accordingly
• Actively support increased sales opportunities by generating client interest in building out ecosystems and identifying business opportunities for Lygon’s growth.

Skills on Resume: 

• Relationship Management (Soft Skills)
• Client Experience Management (Soft Skills)
• Project Management (Hard Skills)
• Collaboration and Communication (Soft Skills)
• Product Knowledge and Advocacy (Hard Skills)
• Client Relationship Growth (Soft Skills)
• Migration Management (Hard Skills)
• Business Development (Soft Skills)

Job Summary: 

• Serve as a client advocate and portfolio-level point of contact for existing clients, interacting with multiple levels within the client organization
• Define, implement, and maintain governance for assigned portfolios utilizing best practices and client-specific standards
• Establish, set, and track portfolio-specific metrics, for monitoring portfolio status and customer satisfaction
• Participate in delivery activities, ensuring successful delivery of technology and services across client portfolio, with a focus on standardization and superior service
• Manage client escalations, working with internal stakeholders and client teams to resolve
• Develop and present client reports, presentations, and metrics
• Facilitate and host customer quarterly business reviews reviewing current portfolio and future opportunities
• Conduct ad hoc analyses and special projects to meet client expectations for product quality and value
• Identify opportunities for operational efficiencies across client portfolios, while ensuring customer satisfaction
• Partner with Business Development, to contribute to new sales activities, providing product and client knowledge to the pre-award process.
• Elevate potential new opportunities for Business Development through the identification of follow-on work, product enhancements, or additional service offerings
• Participate in conferences, symposiums, and other forums for professional knowledge-sharing

Skills on Resume: 

• Client Relationship Management (Soft Skills)
• Portfolio Governance (Hard Skills)
• Metrics and Reporting (Hard Skills)
• Service Delivery Management (Hard Skills)
• Conflict Resolution (Soft Skills)
• Presentation and Communication (Soft Skills)
• Strategic Analysis (Hard Skills)
• Business Development Support (Soft Skills)

Job Summary: 

• Responsible for managing client breaches from start to finish. 
• First point of contact for existing customers experiencing a data breach
• Manage detailed projects from start to finish while providing an excellent client experience
• Prepare and present complex products and pricing with quick turn-around times
• Communicate options to clients and help them determine the best solution for their needs
• Ensure all client materials are delivered on time and error-free
• Respond reasonably to urgent customer events and deadlines with a level head
• Establish a high level of organization to keep all parties focused and coordinated
• Document and collaborate on best practices to respond to client needs and implement breach responses
• Daily collaboration with sales, business operations, customer support and other internal departments during the implementation of breach response
• Travel onsite to meet Reserved Response clients
• Train operational team members on client incident response plans

Skills on Resume: 

• Incident Management (Hard Skills)
• Customer Relationship Management (Soft Skills)
• Project Management (Hard Skills)
• Product and Pricing Knowledge (Hard Skills)
• Consultative Communication (Soft Skills)
• Time Management and Organization (Hard Skills)
• Calm Under Pressure (Soft Skills)
• Documentation and Collaboration (Hard Skills)

Job Summary: 

• Driven to become the best in the industry through association involvement, continuous learning, and networking.
• Pursue companies that fit the Advanced Resources ideal client profile.
• Take the time to listen and understand the client’s challenges to collaborate on the right solution for current & future business opportunities.
• Represent Advanced Resources as the most respected staffing firm in the industry while differentiating us from competitors.
• Expand business relationships within each client via referrals to new departments while exceeding client expectations to the degree that clients refer us to new companies.
• Build relationships with staffing teams and communicate frequently on open orders and upcoming client needs.
• Share professional knowledge through education, networking, events, and presentations with co-workers.
• Develop new client relationships through effective daily planning, prospecting, cold calling and appointment setting.
• Meet weekly sales metrics that will lead to annual personal sales and gross profit objectives.

Skills on Resume: 

• Industry Expertise and Continuous Learning (Hard Skills)
• Client-Centric Approach (Soft Skills)
• Brand Representation and Competitive Differentiation (Soft Skills)
• Business Development and Relationship Building (Soft Skills)
• Communication and Collaboration (Soft Skills)
• Knowledge Sharing and Thought Leadership (Soft Skills)
• Goal Orientation and Metrics Management (Hard Skills)
• Referral and Client Relationship Management (Soft Skills)

Job Summary: 

• Collaborate with enterprise Account Managers to develop a strategic partnership plan with key enterprise accounts
• Lead onshore and offshore teams comprising project coordinators, operations managers, data analysts and developers to deliver contractual product and service commitments
• Build trusted relationships with customer executives and middle management to develop a deep understanding of customer’s business processes and challenges
• Identify opportunities and develop business cases to apply technology solutions to improve and scale customer processes
• Develop and refine solution offerings to key enterprise customers that include the design and delivery of custom data warehouses, reports, visualizations and applications
• Assist in winning projects with customers to implement new solutions and automate business processes
• Develop and refine solution offerings to key enterprise customers that include the design and delivery of custom reports, visualizations and process automation solutions.
• Ensure profitability of any custom solutions offerings by sourcing the most cost-effective method to build and deliver high-quality customer solutions.
• Work with offshore teams to streamline processes, maximize output and minimize costs
• Ensure strong project management, clear communication of expectations and adherence to timelines of initiatives

Skills on Resume: 

• Collaboration with Enterprise Account Managers (Soft Skills)
• Leadership of Onshore and Offshore Teams (Hard Skills)
• Building Trusted Relationships (Soft Skills)
• Business Development and Opportunity Identification (Hard Skills)
• Solution Design and Delivery (Hard Skills)
• Project and Sales Support (Hard Skills)
• Cost Management and Profitability (Hard Skills)
• Process Optimization and Project Management (Hard Skills)

Job Summary: 

• Partner with technical consultants, development, Product Management and other service and support teams 
• Understand client requirements and create a solution based on the suite of products
• Maintain knowledge of emerging technologies to provide solutions to solve client business problems
• Understand client business needs, gather all requirements, and recommend best practices through direct client interaction
• Work closely with the cross-functional teams to assemble design the technical solutions to meet the client's needs
• Present initial timelines and set client expectations
• Lead Kick-off calls, present project plans and review the technical solutions in detail
• Lead/participate in client requirement gathering sessions to define and understand the overall client use case, requirements, infrastructure, pain points and existing systems
• Recommend and implement solutions based on best practices, Intralinks product guidelines and rational sense
• Document different artifacts about the required service or product
• Communicate requirements and lead/coordinate with technical consultants and other service and support teams on the delivery of service or enablement of products
• Validate the accuracy of the implemented artifacts throughout the project life cycle

Skills on Resume: 

• Technical Consultation (Hard Skills)
• Client Requirement Analysis (Hard Skills)
• Emerging Technologies Awareness (Hard Skills)
• Client Interaction and Best Practices (Soft Skills)
• Cross-functional Collaboration (Soft Skills)
• Project Management (Soft Skills)
• Facilitation and Leadership (Soft Skills)
• Documentation and Validation (Hard Skills)

Job Summary: 

• Manage client relationships and projects, delivering value to the client and benefit to the agency
• Develop and implement marketing plans/programs aligned with client objectives and budgets
• Oversee and assist in the development of Client Engagement Plans and brand plans at clearly determined intervals
• Oversee the development of work orders, creative briefs, status reports, and other written materials and ensure that they are prepared according to the processes
• Participate in client presentations and meetings
• Accurately forecasting workflow, anticipating financial impacts, assuring prompt and accurate billing and understanding the interaction of agency and client business goals
• Owning the day-to-day client relationship, probing to uncover client needs, fully understanding client performance drivers and gaining loyalty by consistently delivering value
• Anticipating client needs, consistently monitoring for challenges, and proactively leveraging agency resources to deliver breakthrough solutions
• Translating client plans into on-time and within-budget solutions in a manner consistent with the stated goals and strategies of the project

Skills on Resume: 

• Client Relationship Management (Soft Skills)
• Project Management (Hard Skills)
• Strategic Marketing Planning (Hard Skills)
• Client Engagement and Brand Planning (Hard Skills)
• Written Communication (Hard Skills)
• Presentation Skills (Soft Skills)
• Financial Acumen (Hard Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Create approach and project timeline for Client Integration
• Oversee integration projects using appropriate defect tracking and status reporting tools
• Be a main point of contact for all Client Integration questions and issues for the Bank’s several operational, technical and control areas
• Provides the Business Development team support when promoting and selling integration services
• Provide client ongoing production support through an agreed-upon Pilot phase
• Develop materials such as playbooks and manuals for support teams to support Clients after normal implementation
• Maintain proactive and positive relationships with assigned clients, correcting all issues related to the contract immediately
• Manage all assigned employees including regular check-ins to monitor performance, recruiting efforts, employee reviews, and corrective actions
• Actively identify and pursue growth opportunities at assigned agencies
• Expand client footprint by proactively guiding projects and scope
• Update the Customer Relationship Management System each week with ongoing notes about clients and employees with an emphasis on growth and business development
• Assist in the review and processing of invoices each month

Skills on Resume: 

• Project Management (Hard Skills)
• Communication (Soft Skills)
• Client Relationship Management (Soft Skills)
• Team Leadership (Soft Skills)
• Technical Proficiency (Hard Skills)
• Business Development Support (Hard Skills)
• Documentation and Training (Hard Skills)
• Strategic Thinking (Soft Skills)

Job Summary: 

• Drive the development of new client relationships through effective daily planning, prospecting, cold calling and appointment setting.
• Meet weekly sales metrics that will lead to annual personal sales and gross profit objectives.
• Pursue companies that fit the Advanced Resources ideal client profile.
• Collaborate with client contacts to understand current & future staffing needs.
• Represent Advanced Resources as the most respected staffing firm in the industry.
• Interact with clients, consultants, and vendors regularly.
• Continually clarify client expectations and establish goals for advancing client partnerships.
• Expand business relationships within each client via referrals to new departments, and exceed client expectations to the degree that clients refer us to new companies.
• Fosters positive relationships to encourage increased sales, proactively markets consultants to clients and works proactively with clients to pull orders.
• Manage accounts and continually seek new business.
• Work with internal staffing operations so that recruiting activities complement sales activity.
• Build team relationships with staffing teams and communicate frequently on open orders and upcoming client needs.
• Work with the staffing team toward meeting the overall division revenue and goals.

Skills on Resume: 

• Sales and Prospecting Skills (Hard Skills)
• Goal-Oriented Mindset (Soft Skills)
• Client Relationship Management (Soft Skills)
• Brand Representation (Hard Skills)
• Communication Skills (Soft Skills)
• Client Expectation Management (Soft Skills)
• Business Development and Expansion (Hard Skills)
• Team Collaboration (Soft Skills)