Job Summary: 

• Reconciling and monitoring time costs vs. income regularly 
• Ensure customer branding on the floor, coordinate updating of visual management dashboards for all customer-related  topics, host customer visits
• Participate in different projects, initiatives across Genpact.
• Overseeing audit preparation and planning ensuring all audits are completed within the set deadline and budget.
• Manage workflow and WIP within team ensuring all members are working effectively and efficiently.
• Regularly liaise with the partners to discuss client jobs and staff.
• Provide information to Product Managers in regard to relevant Takaful market issues.
• Maintains an involvement with the respective Swiss Re claims personnel on claims involving allocated companies to stay abreast of progress and issues.
• Develops technical and company knowledge with colleagues as it relates to Swiss Re operations, structure and reinsurance/retakaful business issues.

Skills on Resume:

• Financial Reconciliation (Hard Skills)
• Brand Management (Hard Skills)
• Project Participation (Soft Skills)
• Audit Oversight (Hard Skills)
• Workflow Management (Hard Skills)
• Partner Liaison (Soft Skills)
• Market Intelligence Sharing (Hard Skills)
• Knowledge Development (Soft Skills)

Job Summary: 

• Sell new licenses to existing and new HCL Software customers 
• Maintain a high level of customer satisfaction with clients 
• Work with Customer Success to ensure SW users are satisfied and renew software 
• Work with the business partner to sell new licenses 
• Build a relationship with the client procurement/ vendor sourcing/ contracts resource(s) 
• Understand the business needs of the customer 
• Understand technical environment of customer 
• Sell to accounts with no existing HCL software and build new buyer relationships
• Build relationships with new buyers and expand into new LOBs 
• Meet Targets for renewals, increasing software sales as well as selling new software assets 

Skills on Resume:

• Sales Strategy (Hard Skills)
• Customer Satisfaction Maintenance (Soft Skills)
• Partnership Collaboration (Soft Skills)
• Relationship Building (Soft Skills)
• Business Acumen (Hard Skills)
• Technical Proficiency (Hard Skills)
• New Account Development (Hard Skills)
• Target Achievement (Hard Skills)

Job Summary: 

• Together with the customer team, develop and execute strategic plans in the Marketing space for clients
• Analyze business challenges as well as define, propose and help implement agreed solutions and drive change together with the team
• Gather and analyze information and data, and from that draw conclusions and make recommendations
• Contribute to the development of new customers
• Together with Client Directors ensure the progress of clients’ marketing agenda
• Collect client exposure data, prepare documents for submission, review quotes
• Gather and review loss data, prepare detailed premium and loss summaries
• Clearly explain loss results to insurance companies and clients.
• Initiate/respond to/complete communication with clients, insurance companies, sales executives, colleagues and management in a timely and professional manner.
• Identify and communicate issues and opportunities to clients as well as to team members.

Skills on Resume:

• Strategic Planning (Hard Skills)
• Business Analysis (Hard Skills)
• Data Analysis (Hard Skills)
• Customer Development (Soft Skills)
• Marketing Execution (Hard Skills)
• Document Preparation (Hard Skills)
• Professional Communication (Soft Skills)
• Issue Identification (Soft Skills)

Job Summary: 

• Manage and implement initiatives in a sales territory to achieve individual and team sales and revenue goals.
• Provide a high level of account management to retain existing members
• Build and maintain relationships through answering questions and resolving issues in a timely and efficient manner.
• Maintain, sign-up, and validation of member potentials
• Ensuring rebates are recognized and member eligibility.
• Ensure member is maximizing the use of analytics tools and solutions.
• Promote and assist members with the implementation of program tools.
• Analysis of internal and member-facing reports, including revenue decline research
• Providing information and recommendations to members and/or member account teams.
• Manage relationships with suppliers, distributors, and channel partners within defined geographical territories 
• Understand member needs and promote portfolio products and services.
• Partner with the member account team to conduct periodic business reviews and attend strategic planning meetings with key suppliers to promote products and services programs.

Skills on Resume:

• Sales Territory Management (Hard Skills)
• Account Management (Hard Skills)
• Relationship Building (Soft Skills)
• Issue Resolution (Soft Skills)
• Analytics Utilization (Hard Skills)
• Program Promotion (Hard Skills)
• Data Analysis (Hard Skills)
• Strategic Partnership Development (Soft Skills)

Job Summary: 

• Work in close partnerships with corporate clients to help deliver strategic objectives. 
• Managing the digital onboarding process for new clients as well as the associated technology migration and upgrades.
• Lead the Project Management activity for complex solutions involving coordinating multiple teams towards a common goal within agreed timelines and budget.
• Work with a broad range of internal and external stakeholders (including senior directors) 
• Define and document functional and technology requirements and identify opportunities to provide support.
• Be the single point of contact throughout the onboarding process for both the client and internal teams. 
• Provide clear progress reporting and provide a point of escalation for issue resolution and management.
• Set and continually manage project expectations through effective and timely communication with key stakeholders, including the project team, management, and client representatives
• Build, develop, and grow business relationships critical to the success of the project.
• Act as a strong advocate for JLL Digital through advising and shaping the tech solution offered.

Skills on Resume:

• Client Partnership (Soft Skills)
• Digital Onboarding Management (Hard Skills)
• Project Leadership (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Requirements Definition (Hard Skills)
• Communication and Reporting (Soft Skills)
• Relationship Development (Soft Skills)
• Advocacy and Advisory (Soft Skills)

Job Summary: 

• Carry out daily and weekly interactions with the client on operational performance, proactively communicate to the customer about process/team status or changes and issues/ risks which may arise in the processor in the team
• Act as 2nd level of escalation for client issues, take necessary actions to get the resolution, communicate with the customer about status and actions taken.
• Complete within deadlines and proper follow-up on the agreed actions with the customer
• Build strong communication and close working relationship with the key stakeholders at the Customer site, proactively ask for feedback, take full ownership of the process and operations managed
• Propose and agree transformation initiative negotiate productivity clauses based on dependencies on internal or external factors
• Conduct team huddles to communicate and create awareness within the team on customer priorities
• Ensure regular connection with the global and regional internal stakeholders
• Ensure full alignment in terms of account strategy and direction
• Keep a close collaboration with the Pathfinders and Process Architects to be up to date with the process and people-related issues/initiatives that can have an impact on the customer
• Manage MSS accuracy, Operating Plan, monthly billing to customer, monthly review of forecast

Skills on Resume:

• Performance Communication (Soft Skills)
• Issue Escalation (Soft Skills)
• Deadline Adherence (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Initiative Proposal (Soft Skills)
• Team Leadership (Soft Skills)
• Strategic Alignment (Soft Skills)
• Financial Management (Hard Skills)

Job Summary: 

• Develop and strengthen ongoing client/broker relationships with a view to enlarging business opportunities for the future.
• Actively develop and maintain personal contacts and support the ongoing development of relationships between Swiss Re Retakaful and client/broker staff across the range of Swiss Re’s retakaful related functions.
• Initiate discussions with clients on (re)takaful related issues relevant to perceived needs.
• Provide effective response to all client requirements.
• Undertake technical assessments, pricing and underwriting of retakaful treaty business within authorities.
• Manage the timely and accurate preparation of client documentation.
• Actively contribute to Swiss Re Retakaful's marketing, including seminar presentations and other general marketing activities, and specific client marketing.
• Informs head of retakaful operation and other stakeholders of progress in the implementation of agreed marketing objectives, strategies and plans in relation to allocated clients.
• Develop and implement innovative retakaful solution.
• Actively participate in project teams which focus on issues/areas which will add value to Swiss Re and its clients. Projects may include market and product research, analysis etc.

Skills on Resume:

• Relationship Building (Soft Skills)
• Networking (Soft Skills)
• Client Communication (Soft Skills)
• Technical Underwriting (Hard Skills)
• Documentation Management (Hard Skills)
• Marketing and Presentation Skills (Soft Skills)
• Strategic Reporting (Soft Skills)
• Project Participation (Soft Skills)

Job Summary: 

• Manage the underwriting process for all treaty renewals and all new business.
• Originate and develop business for specific target clients.
• Collaborate with various product underwriters within Reinsurance Asia.
• Technically assess and underwrite business in accordance with Swiss Re's profitability targets, underwriting guidelines and processes and within stated authorities.
• Actively implement the strategies and support Swiss Re Retakaful by sharing ideas and technical knowledge.
• Focus on developing and strengthening on-going client and broker relationships with a view to enlarging business opportunities for the future.
• Ensure that relevant staff is kept informed of insurance/Takaful market activities in business.
• Use reinsurance related systems (Concert, GRP). 
• Ensure the integrity of information on the relevant systems and underwriting is in accordance to underwriting guidelines, limits and pricing/rating procedures.
• Act as the first point of contact for any certification queries those customers may have

Skills on Resume:

• Treaty Underwriting (Hard Skills)
• Business Development (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Technical Risk Assessment (Hard Skills)
• Knowledge Sharing (Soft Skills)
• Relationship Management (Soft Skills)
• System Proficiency (Hard Skills)
• Regulatory Compliance (Hard Skills)

Job Summary: 

• Managing Client Data Records through practice management software
• Communicating effectively with all clients and deliver service expectations at all times
• Ensuring full compliance - P11d returns/CIS/VAT reviews to ensure on correct scheme and being charged/claimed correctly
• Assisting with VAT returns when required and checking junior members' work
• Ad-hoc projects reviewing and implementing improved financial controls in clients
• Migrating new clients from current systems to Xero and managing the project
• Preparing and advising on tax efficient decisions - Payroll/dividend split, trivial benefits
• Preparing, reviewing and advising on statutory accounts and corporation and personal tax returns and affairs
• Preparing and reviewing working papers
• Expertise to identify new business opportunities, offer clients additional services to increase fee income provide invaluable advice to all clients.

Skills on Resume:

• Data Management (Hard Skills)
• Effective Communication (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Financial Reporting (Hard Skills)
• Project Management (Hard Skills)
• Tax Advisory (Hard Skills)
• Financial Analysis (Hard Skills)
• Business Development (Soft Skills)

Job Summary: 

• Provide customer service to clients with ethics and integrity
• Utilize time management and organization skills to manage client accounts
• Develop a knowledge of database and other marketing tools
• Develop marketing strategies and creating goals
• Meet marketing call number expectations
• Utilize communication skills to work, in coordination, with the Recruiters in department.
• Assist in client collections and billing
• Basic client management from start to finish
• Communicate qualified job orders to team and post jobs
• Create and implement initiatives to grow new business in collaboration with local team including new products, non-traditional arrangement methods and or specialty classes required by country head.

Skills on Resume:

• Ethical Customer Service (Soft Skills)
• Time Management (Soft Skills)
• Database Management (Hard Skills)
• Marketing Strategy Development (Hard Skills)
• Goal-Oriented Communication (Soft Skills)
• Financial Management (Hard Skills)
• Team Coordination (Soft Skills)
• Business Development (Hard Skills)

Job Summary: 

• Explain the outcome of applications and appeals to clients is important. 
• Writing and speaking to clients over the phone.
• Review cases and complaints to ensure clients are treated fairly and are given the correct outcome, so need to be thorough on each case.
• Explain complex cases simply and clearly. 
• Provide recommendations to line managers and other colleagues using information have gathered.
• Work with colleagues to continuously improve the service provide to the people 
• Manage a number of BM TRADA customers, both new and existing, in the fire door and fire stopping installation and fire door maintenance certification schemes
• Plan, book and carry out site assessments of installers and maintainers within the timescales required under the rules of the certification schemes
• Accurately record findings during client assessment visits and submit reports in line with operational target objectives
• Review and approve responses to any non-conformance's raised during audit visits within agreed timescales

Skills on Resume:

• Client Communication (Soft Skills)
• Case Review (Hard Skills)
• Simplification of Complex Information (Soft Skills)
• Recommendations Provision (Soft Skills)
• Service Improvement (Soft Skills)
• Customer Management (Hard Skills)
• Assessment Planning and Execution (Hard Skills)
• Audit Reporting (Hard Skills)

Job Summary: 

• Generate new business opportunities with high demand for clients using a range of new business generation tools.
• Manage and build a relationship with clients to lead to a long term agreement.
• Manage time effectively to maximise time invested on campaigns.
• Track and monitor multiple pipelines and report back to clients.
• Work closely with Operations Director on a daily basis to build and develop career.
• Build strong client relationships and support new group acquisition by exceeding client service expectations
• Effectively manage the client renewal process to meet persistency goals
• Recommend plan changes and additions  
• Facilitate the enrollment and re-enrollment process
• Highlight the advantages of doing business with The Standard in coordination with the assigned Sales Representative

Skills on Resume:

• Business Development (Hard Skills)
• Relationship Management (Soft Skills)
• Time Management (Soft Skills)
• Pipeline Monitoring (Hard Skills)
• Career Development (Soft Skills)
• Client Service Excellence (Soft Skills)
• Renewal Management (Hard Skills)
• Enrollment Facilitation (Hard Skills)

Job Summary: 

• Ensure projects are delivered on time, are of high quality and within budget
• Ensure clients are happy with project deliverable's
• Prepare a project plan per project with detailed schedules
• Set and meet (or exceed) the client's expectations
• Communicate effectively with clients and other project stakeholders
• Track projects against the plan and report accurately on same
• Manage and motivate team members
• Meet with clients on a regular basis
• Manage multiple projects in parallel and meet the standard monthly revenue target
• Work with localization project teams and vendors on the localization of project content

Skills on Resume:

• Project Delivery (Hard Skills)
• Client Satisfaction (Soft Skills)
• Schedule Planning (Hard Skills)
• Expectation Management (Soft Skills)
• Effective Communication (Soft Skills)
• Progress Tracking (Hard Skills)
• Team Leadership (Soft Skills)
• Multi-Project Management (Hard Skills)

Job Summary: 

• Serve as the primary onboarding, implementation client manager for individual clients
• Work closely with the sales team to collect client requirements pre contract signature
• Define, plan and implement the deliverables and tasks required for successful implementations, including resource determinations, schedules, and project implementation plans.
• Support clients in terms of reporting on supply chain adoption and usage of the platform
• Co-ordinate the activities required to run campaigns to clients
• Analyse data and interpret it in relation to the client’s strategy 
• Work with the development teams to resolve technical product issues, and test new features, produce and maintain documentation, and report bugs.
• Utilise a standard project management methodology to guide all projects in a consistent, organized and reliable manner.
• Understand existing processes and recognize and propose process changes to improve quality, reduce costs and accelerate timelines.
• Support regional team during the year for any matters relating to Marine Treaties.

Skills on Resume:

• Client Onboarding (Hard Skills)
• Requirement Gathering (Hard Skills)
• Project Planning (Hard Skills)
• Reporting Analysis (Hard Skills)
• Campaign Coordination (Soft Skills)
• Data Analysis (Hard Skills)
• Technical Support (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Build and matin a strong relationship with existing clients to grow and retain business
• Communicate effectively with the design and production staff
• Promote new sales and maintain customer forecasts
• Represent the company in negotiations or other official functions
• Negotiate and consult with clients to prepare specifications, explain proposals and present engineering reports and findings
• Facilitate training and educational seminars with key partners  and clients
• Coordinate with all stakeholders including clients, installation teams, security and facilities management to deliver successful projects
• Assist with and participate in the research, design, development and inspection of technical projects or in the engineering work of the department
• Conduct regular Project Progress Meetings preparing files & data, and presentations as required, meet with clients/project managers, follow-up on action items
• CRM Updates: proactively update contacts and tasks in Solve360 software to keep track of action items and revenue opportunities
• Stay current with schedule of production workflow to ensure client needs are being met
• Liaise with engineering and production teams to co-ordinate new product launches
• Identify new products to meet anticipated market needs

Skills on Resume:

• Relationship Management (Soft Skills)
• Effective Communication (Soft Skills)
• Sales Promotion (Hard Skills)
• Negotiation Skills (Soft Skills)
• Technical Consulting (Hard Skills)
• Educational Training (Soft Skills)
• Project Coordination (Hard Skills)
• CRM Management (Hard Skills)

Job Summary: 

• Responsible for developing treaty business and related facultative service as well.
• Maintain current business portfolio
• Generate new income on the group of clients delegated to headcount (treaty, facility, facultative, etc.)
• Plan and conduct marketing & meetings with clients for developing new business
• Nurture relationships with clients specilizing  
• Conduct knowledge sharing on Marine to all clients 
• Handle the broking/Broking support activities per allocated clients
• Broking support for Marine Treaties during renewal placement
• Broking support throughout the year and post renewal house-keeping
• Specific works to facultative placement for servicing treaty’s clients

Skills on Resume:

• Business Development (Hard Skills)
• Portfolio Management (Hard Skills)
• Revenue Generation (Hard Skills)
• Client Meetings (Soft Skills)
• Relationship Building (Soft Skills)
• Knowledge Dissemination (Soft Skills)
• Broking Support (Hard Skills)
• Renewal Management (Hard Skills)

Job Summary: 

• Responsible for customers for the duration of a project with guidance and technical support, project lasts from one month to a year
• Log activities in CRM (Salesforce experience would be useful)
• Liaison with sales team on setting up new data rooms
• Contact client on account opening related documents
• Assist in annual review of existing client and Assist in client's credit approval
• Take and complete client's order
• Support client directors across all campaigns and manage campaign timelines.
• Ensure timely and accurate reporting of all client campaigns.
• Inspiring the agency with the latest and best in creativity 
• Managing and helping to develop Account Executives on the team 
• Accurately producing estimates and invoices, with appropriate records and not commencing work without approval 

Skills on Resume:

• Project Management (Hard Skills)
• CRM Proficiency (Hard Skills)
• Client Liaison (Soft Skills)
• Document Management (Hard Skills)
• Credit Analysis Support (Hard Skills)
• Order Processing (Hard Skills)
• Campaign Management (Hard Skills)
• Leadership and Development (Soft Skills)

Job Summary: 

• Developing strong relationships with clients 
• Ensuring the smooth running of projects and production of campaigns, with excellent attention to detail throughout 
• Actively seeking new opportunities for increasing the revenue stream within the accounts 
• Judge priorities across several projects, managing internal and external expectations accordingly 
• Keeping the team updated and acting proactively 
• Maintaining accurate and up to date account admin and finance, easily accessible to the team 
• Understanding the challenges facing the client business and having a thorough understanding of all aspects of the brand, consumers and competitors 
• Working with a planner to develop briefs 
• Evaluating creative work against the brief and providing motivating feedback
• Maintaining regular contact with creative throughout the project 

Skills on Resume:

• Relationship Management (Soft Skills)
• Project Management (Hard Skills)
• Revenue Generation (Hard Skills)
• Priority Setting (Soft Skills)
• Proactive Communication (Soft Skills)
• Financial Administration (Hard Skills)
• Market and Brand Analysis (Hard Skills)
• Creative Evaluation (Soft Skills)

Job Summary: 

• Supporting the client management team of the SRAL Malaysia Branch especially on the Retakaful side.
• Work closely with the rest of the Marketing Underwriting for SRAL Malaysia and also the regional Product Underwriting team in supporting and running activities
• Drive the growth of P&C reinsurance and retakaful treaty business of the Branch. 
• Reinsurance treaty underwriting, and preferably some knowledge of Retakaful.
• Develop and negotiate contracts and integrate contract requirements with business operations
• Identify and develop strategic alignment with key third party influencers
• Work closely and collaboratively with internal Leadership.
• Ensure that KPI’S and sales metrics are achieved.
• Make sure that all sales activities are documented in CRM
• Develop sales plans and strategies to open new accounts

Skills on Resume:

• Treaty Underwriting (Hard Skills)
• Contract Negotiation (Hard Skills)
• Strategic Planning (Hard Skills)
• CRM Proficiency (Hard Skills)
• Team Collaboration (Soft Skills)
• Leadership Interaction (Soft Skills)
• Performance Metrics (Hard Skills)
• Strategic Partnerships (Soft Skills)