ECOMMERCE CONSULTANT RESUME EXAMPLE
Published: Dec 19, 2023 - The Ecommerce Consultant manages technical resources and ensures quality assurance for project documentation and outcomes. Oversees project controlling, ensuring compliance with service scopes, and managing technical issues and additional services effectively. Provides consulting services, supporting clients from project scoping to the execution of customized e-business solutions, focusing on customer satisfaction and project success.

Tips for Ecommerce Consultant Skills and Responsibilities on a Resume
1. Ecommerce Consultant, Digital Pathways Inc., Sacramento, CA
Job Summary:
- Build the Business Case and planning for the migration
- Work with Finance to design migration tariff grids by segment
- Define migration priorities and planning (segments and customers)
- Align with Retention Team to ensure at-risk customers are prioritized
- Define and document Customer Migration Journey
- Align with eCommerce Project, Customer Experience and IT to ensure the best migration experience for customers
- Identify required IT changes or development to support the migration
- Brief all journey deliverables and validate deliveries from the communication team
- Coordinate efforts to perform a first Pilot with a limited number of customers and capture Customers’ feedbacks
- Collect feedback & analyze results
- Design and run content/ eCommerce measurement assessments to generate valuable insights and recommendations for clients
- Support clients in defining and measuring against content KPIs
- Work closely with UX/UI designers and the development teams, steering the experience definition and functionality implementation.
Skills on Resume:
- Project Management (Soft Skills)
- Financial Modeling (Hard Skills)
- Stakeholder Management (Soft Skills)
- Strategic Planning (Soft Skills)
- Technical Documentation (Hard Skills)
- User Experience Design (Hard Skills)
- Data Analysis (Hard Skills)
- Client Relationship Management (Soft Skills)
2. Ecommerce Consultant, Market Solutions LLC, Austin, TX
Job Summary:
- Being a driving force in the design and improvement of eCommerce Solutions
- Consulting on the development and optimization of eCommerce processes as well as designing IT solutions in accordance with quality targets and availability
- Continuous global eCommerce processes design and improvement
- Participating in IT projects - global roll-outs, upgrades, and improvements
- Designing technical specifications to develop new software (design template, standards, scenarios, test, patterns) and managing life cycle
- Identifying market trends to improve further E-Commerce solutions and processes
- Supporting the IT transformation, being an active member of the Change management initiative
- Set and manage client expectations, deliverables and timeframes
- Identify areas for improvement of existing workflow and processes which could benefit Accenture and/or the client
- Help grow content and eCommerce analytics capability by staying up-to-date with best-in-class tools and industry gold standard
- Develop and maintain direct client contact across business and IT in order to define, analyse, test and validate requirements and deliverables.
Skills on Resume:
- eCommerce Strategy Development (Hard Skills)
- IT Consulting (Hard Skills)
- Process Optimization (Hard Skills)
- Project Management (Soft Skills)
- Technical Writing (Hard Skills)
- Trend Analysis (Hard Skills)
- Change Management (Soft Skills)
- Client Relationship Management (Soft Skills)
3. Business Analyst (IT) - Ecommerce Consultant, Web Innovate, Atlanta, GA
Job Summary:
- Understand each specific business domain and help customers to align e-commerce strategy in line with webshop building framework.
- Help clients understand what customizations would need to be done on top of standard Sana products, to meet business needs.
- Assist ERP partners (Dynamics AX, NAV and SAP) on a high level, to understand the customizations to be carried out.
- Create requirement documents including screen mock-ups that would be the binding agreement between us and client on the scope of customization.
- Provide pre-sales support and pre-sales customization estimations for prospective customers.
- Formulation of strategy and ideas for new clients
- Applying best-in-class thought and solutions for clients
- Create trusted working relationships with new and existing clients
- The main point of contact for sales inquiries/new projects
- Responsible for calls and meetings during the pre-sales period Co-ordinating pitch documents with designs, development and customer service teams
- Enable clients to define new business models or go-to-market strategies and support the implementation of resulting business transformations by using e-commerce solutions across various technologies
Skills on Resume:
- eCommerce Strategy Alignment (Hard Skills)
- Client Consultation (Soft Skills)
- ERP Systems Knowledge (Hard Skills)
- Requirements Documentation (Hard Skills)
- Pre-sales Support (Soft Skills)
- Strategic Planning (Soft Skills)
- Problem Solving (Soft Skills)
- Client Relationship Management (Soft Skills)
4. Junior Ecommerce Consultant, OmniTech Solutions, Raleigh, NC
Job Summary:
- Handle Material creation, updation, classification/taxonomy etc
- Maintain translations in the VCC tool in coordination with teams
- Handle MDS tool for updating and maintenance of master data
- Manage digital assets like Images, Videos, and Documents across different platforms in SAP
- Involved in Product launch and phase out process.
- Exposure to product classification, support & guidance
- Centralizing and harmonizing all the marketing, sales, and technical product information.
- User management - Create/delete/update
- Experience in SAP Product Catalog management
- Extract data from Agile PDM and move them to SAP systems.
- Solve IT tickets related to Product store.
Skills on Resume:
- Data Management (Hard Skills)
- Translation Coordination (Soft Skills)
- Master Data Management (Hard Skills)
- Digital Asset Management (Hard Skills)
- Product Lifecycle Management (Hard Skills)
- Product Classification (Hard Skills)
- User Account Administration (Hard Skills)
- Technical Support (Soft Skills)
5. Ecommerce Consultant, Strategy Partners, Omaha, NE
Job Summary:
- Technical management of the departments and technical resources involved
- Quality assurance of the project results and documentation to be prepared
- Presentation of project results and concepts to the customer's IT management, management of project meetings with IT management of the customer
- Implementation of the project controlling, responsibility for compliance with the scope of services of the entire specialist team, management of measures in the event of technical problems or additional services arising outside the scope of the contract
- Timely preparation of project-related documentation according to customer specifications and company standard, specification of structures for documentations
- Responsibility for successful project completion taking into account customer satisfaction, quality, efficient performance, project profitability and project acceptance
- Provision of consulting services to customers with a focus on evaluating requirements for electronic business transactions and to implement them in solutions PreSales/Sales
- Presales activities will be predominately the function of Expert Services and Business Development.
- Support to help conclude unique demands and integrations will require the support of e-business consultants.
- Support clients, through various project phases, from scoping and designing the desired customer journey to planning, and executing the implementation.
Skills on Resume:
- Technical Resource Management (Hard Skills)
- Quality Assurance (Hard Skills)
- Stakeholder Presentation (Soft Skills)
- Project Controlling (Hard Skills)
- Documentation Standards Compliance (Hard Skills)
- Project Management (Soft Skills)
- Business Consulting (Hard Skills)
- Presales Support (Soft Skills)
6. Ecommerce Consultant, Visionary Commerce, Tampa, FL
Job Summary:
- Work with Clients (major groups) to define strategy, vision, needs and architecture
- Design relevant and efficient processes and solutions to serve and improve operations
- Define projects and roadmap to support strategy
- Implement & activate new tools (eCommerce, Web, analytics…) in a strong ROI approach
- Participate in pre-sales activities
- Build and communicate eCommerce strategies that will make clients stand out from the competition.
- Transparently manage customer expectations.
- Identify omnichannel growth opportunities for clients and then develop action plans to accelerate growth and maximize customer value and satisfaction.
- Support the development teams as launch eCommerce platforms, guide them on industry best practices.
- Support team members from other departments in adopting and disseminating best practices.
- Identify and seize new business opportunities that go beyond the original scope of work.
Skills on Resume:
- Strategic Planning (Hard Skills)
- Process Design (Hard Skills)
- Project Management (Hard Skills)
- Technology Implementation (Hard Skills)
- Pre-sales Engagement (Soft Skills)
- Client Communication (Soft Skills)
- Omnichannel Marketing (Hard Skills)
- Business Development (Soft Skills)