• Develops and implements the marketing operations support strategy and team, building the function as a strategic partner to the commercial organization to support achievement of business objectives
• Directs and supports the development of Marketing-wide initiatives, understanding the financial implications of opportunities and challenges of day-to-day operations and the bottom line
• Considers marketing objectives and recommends strategies and initiatives to minimize barriers and streamline processes to ensure rapid response to market needs and compliance with all policies
• Proactively creates/changes processes, structures, programs and planning systems to ensure commercial success and fiscal accountability across all Marketing planning and operations activities
• Builds critical marketing operations capabilities, including business planning, speaker program operations, external agency (vendor) management, promotional materials management, and meetings management
• Orchestrates marketing launch planning, owning the execution of marketing timelines and processes in support of launch, contributes to build-out of launch excellence capabilities
• Leads marketing business planning (budget, demand forecast, sample plan, brand plan)
• Facilitates financial reviews leadership, highlights areas of concern/opportunity, and develops action plans accordingly
• Designs and directs Speaker Operations to optimize the effectiveness of speaker programs and ensure all activity is being conducted in compliance with all policies
• Establishes and maintains relationship with external agencies including management of RFP process, budgets, and performance
• Develops best practices to optimize overall agency performance
• Develops and manages process for distribution of promotional materials to sales force and systems to track, monitor, and manage inventory
• Proactively identifies ways to save costs
• Directs management of sales meetings and product launches, including planning, budgets, hotel contracting, vendor management, and post-event analytics to drive recommendations for improvement
• Collaborates with PRC operations by prioritizing marketing content for review and managing PRC timelines
• Builds strong partnerships and drives role clarity with other stakeholders across commercial and non-commercial functions
• Effectively navigates the changing internal and external environment and leads others through change by creating an inspiring and engaging workplace

Skills: Process Optimization, Capability Building, Launch Management, Financial Planning, Compliance Management, Agency Relations, Inventory Management, Stakeholder Collaboration

• Building the PointsBet brand from the ground up through operational excellence and standards
• Build out organizational operations that allow teams to innovative while keeping  core values close to all work
• Work directly with finance to assure Marketing is delivering on  financial and budgetary goals
• End-to-end brand strategy implementation for PointsBet
• Develop key goals, budget hygiene and metrics for the Marketing department to deliver on a quarter by quarter and basis
• Design and execute clear calendar view and strategic approach to core business and cultural moments in the sports betting space
• Establish the blueprint for teams manage and own the build out and execution of marketing strategies for business critical moments
• Implement processes across the entire marketing org that ensure deliver core KPIs, communicate key objectives, and ultimately, gain market share 
• Hire, develop and manage brand strategists to stay true to the PointsBet brand
• Coordinate and oversee marketing plans that map back to  goals as a brand
• Manage/own all internal/external communication of brand strategy
• Regularly review, recommend, and adjust marketing mix to ensure compliance with established goals, objectives, policies, and standards.
• Continuous analysis of the key goals for informed strategies
• Responsible for leading and mentoring Team Members
• Collaborate with CRM, Product, Finance, Legal, Commercial, and executives to drive key initiatives
• Overseeing Creative Operations, ensuring information flows effectively within the marketing team and with its key stakeholders.
• Driving the Quarterly Business Review and budget planning process that brings the Marketing Leadership team together to focus on overall performance and improvement opportunities.

Skills: Brand Development, Operational Strategy, Financial Oversight, Strategic Planning, Campaign Management, Process Implementation, Team Leadership, Analytical Review

• Leads the Mkt operations and the implementation of the Mkt capability agenda, while connecting and integrating it to the global Mkt operations & capability network.
• Owns and drives the Marketing PMO and CIF activities, comprising Innovation projects and Integrated marketing and Commercial initiatives, including the stewardship of ways of working, key processes and routines, tools and best practices to deliver the Mkt agenda.
• Supports the optimized allocation and tracking of resces (People & DME) across Mkt projects, including IMX campaigns and Innovation, in coordination with all Mkt sub-functions.
• Leads portfolio operations on behalf of category marketing teams and frontline marketing teams in the areas of resce allocation, DME management (in conjunction with finance), and cross portfolio initiatives such as sustainability (in coordination with PAC lead)
• Leads Agency operations, including agency selection, engagement, capability building and assessment, in line with the global guidelines that will support the future modern marketing organization
• Builds strong relationships with senior agency operational leaders.
• Supports, as part of the global Mkt Operations and Capabilities network, the creation of a compelling vision and strategic agenda for Mkt capabilities, in anticipation of the future
• Assessing marketing capability gaps, defining the agenda, resces, and calendars to advance knowledge, skills & competencies, experiences and learning culture, leveraging external best practices and in partnership with HR and L&D.
• Leads the experimentation agenda, including the Global Experimentation Platform at level, recommending, and coordinating experiments with other Mkt sub-functions
• Sharing learnings and lifting & shifting success cases to foster networked experimentation, accelerated non-duplicative learning and development of Mkt capabilities.
• Drives, in collaboration with Global Marketing Comms, HR and PAC, integrated internal engagement and communication strategy and plans for the Mkt team, executed through a curated, narrative-driven communications calendar, leveraging digital platforms and core Marketing routines.
• Coordinates the Mkt Platform Services transition at level, partnering with the Mkt Platform Services leader and supports the related change management requirements (including ensuring SLAs are being achieved and helping identify and solve key pain points and structural issues).
• Carry out duties through team (including situational coaching and talent development) and individually and interacting regularly with the Global Mkt Network Operations and Capabilities Lead, with  Marketing Lead and broader marketing team.
• Playing a key role in Grover's expansion by driving operational initiatives and developing the processes around both D2C and B2B marketing initiatives.
• Partnering with the (Marketing) Leadership team to evolve  marketing strategy and give effective and concrete recommendations on how to grow  business.
• Developing and implementing  Operations strategy for key markets across EMEA 
• Building out and motivating a team of talented (Marketing) Operations Manager and Researchers, and ensuring are able to deliver on effective and collaborative processes, as well as data-driven insights.
• Driving the process around Marketing dashboards and metrics, monitoring and optimizing the team's performance.

Skills: Capability Assessment, Experimentation Leadership, Knowledge Sharing, Communication Strategy, Change Management, Team Leadership, Strategic Partnerships, Performance Optimization

• Manage two teams of campaign managers and analysts that are responsible for the efficient and timely execution of marketing campaigns and requests.
• Create a team culture that encages collaboration and challenges the status quo.
• Establish a framework and optimize new campaign operation processes to streamline how internal stakeholder teams work with the Marketing Operations team.
• Utilize data-driven insights to be a strategic partner for the brand marketing teams when planning campaign and audience strategies.
• Maintain relationships with 3rd party vendors that support campaign operations
• Define the marketing campaign operations roadmap, manage priorities, and align with broader Marketing Technology roadmap.
• Serve as the main point of contact and problem solver for any escalations related to operational and marketing team challenges.
• Deliver presentations to executive teams providing updates on in-flight projects and campaign strategies.
• Work alongside Marketing Analytics team to create alignment between campaign processes and performance reporting.
• Maximize opportunities to cross-reference learnings from multiple data sces to create multi-channel strategies.
• Lead initiatives that involve multiple stakeholders and cross-functional teams from inception to implementation.
• Audit and monitor campaign processes to anticipate problem areas and proactively remediate.
• Establish an understanding of sce data and systems and speak to the underlying data elements that support segmentation and audience creation/targeting.
• Plan and track the marketing operations budget and vendor invoices.
• Launching Operations team within Marketing and laying the foundations for long term operational success, while quickly implementing quick wins.
• Collaborate with brand managers, the Marketing traffic team and the product development teams on launching new products along with optimizing existing ones.

Skills: Vendor Management, Roadmap Development, Problem Solving, Executive Communication, Analytics Collaboration, Multi-Channel Strategy, Cross-Functional Leadership, Budget Oversight

• Own and execute marketing tools 
• Oversee Marketing team calendar and logistics, including expense management.
• Manage global marketing budget and expenses, including contracts in conjunction with finance documentation and processes.
• Manage marketing branding materials including procurement and delivery.
• Build, and maintain the Marketing Project Board, Event Calendar, and Team Assets.
• Assist with projects as needed – management of corporate memberships and subscriptions, event support (internal & client-facing), project management, Creative Service requests, etc.
• Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results, initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains work process flows by coordinating information and requirements with related operational departments, participating with and providing resces to business improvement teams.
• Manage all marketing prospect and customer databases in Pardot including segmenting databases by territory, product interest, roles, etc.
• Manage all leads and contacts in Salesforce.com to ensure lead quality and information accuracy. Import, upload or enter data elements necessary for Account and Contact maintenance and reporting.
• Work closely with Salesforce and revenue ops teams to ensure all leads, contacts, accounts are properly assigned to sales teams.
• Manage content & design operations across all B2C channels for all Brands
• Assess the brand’s needs, content and audience to set goals for the brand’s evolution
• Develop and implement best practices to elevate and optimize content and visual designs
• Build and implement content creation processes and workflows
• Liaise with product managers, brand managers and the acquisition team for products and brands launches

Skills: Budget Management, Brand Management, Project Coordination, Staff Leadership, Process Optimization, Database Management, CRM Administration, Content Strategy

• Own the global planning process for ECI marketing across key stakeholders to drive toward a clear strategy: including segmentation, campaign prioritization, marketing revenue contribution goals and lead targets to cascade.
• Lead the process to align and set team KPIs, key initiatives and goals across growth, product, channel and field marketing.
• Manage marketing budget across the team including allocation, planning cadence, interlock with finance.
• Identify cross-functional processes and ways of working including gaps and fix across revenue marketing and other stakeholders
• Manage process around internal and stakeholder interlocks and QBRs.
• Maintain global marketing calendar and communications hub for marketing
• Define marketing reporting and dashboard development, analysis and delivery, including using data from SFDC, Pardot, Google Analytics and Paid advertising.
• Work with cross functional teams to manage and present monthly, quarterly and yearly metrics on marketing opportunity, bookings and revenue performance management
• Work with marketing teams to report monthly on campaign performance, conversions, etc.
• Own marketing technology infrastructure (project management and implementation, governance and roadmap development), including collaboration with IT, sales ops and other functions as needed
• Establish a state-of-the-art roadmap for the marketing technology for the next three years
• Define strategy for marketing automation programs
• Mentor and guide team to execute programs, emails, landing pages, workflows for marketing programs.
• Define strategy for prospect and customer databases in Pardot and lead/contact management in Salesforce.com.
• Manage all email communications and email calendar for all customer facing communications.
• Manage and maintain lead scoring models
• Partner with revenue operations on lead management process creation, delivery and monitoring, particularly in the area of service-level agreement

Skills: KPI Alignment, Budget Oversight, Process Optimization, Stakeholder Coordination, Analytics Management, Tech Infrastructure, Automation Strategy, Lead Scoring

• Lead the Marketing Operations function for Guitar Center Marketing, Creative and Content efforts ultimately driving operations for the in-house creative agency output with intake from Marketing and cross-functional departments.
• Lead a department that includes Project Management, Production, Scheduling and Workflow assigned personnel to achieve objectives, develop personnel and assure strong and ongoing communications.
• Have a view of all creative requests, work in process and marketing calendar needs for each brand. 
• Manage workflow, requests and capacity to flawlessly deliver all marketing support efforts. 
• Evaluate and prioritize jobs based on department capacity to maximize impact of marketing tactics and maintain department flexibility.
• Develop, analyze, and continually optimize marketing processes and programs on an ongoing basis by working closely with the Marketing Leadership Team and maintaining the Guitar Center Marketing operational playbook
• Partner with internal stakeholders to build and optimize cross-functional Agile/Lean/KanBan processes (including software and marketing project technology, intake, project management, working documents, roles and responsibilities, communication flow, chain of command, escalation plans, etc.)
• Working as part of the Marketing Leadership Team, create and maintain SLA scorecards, calendars and project management tracking tools, enabling visibility into overarching trends among varied projects and processes to help increase efficiency, profitability, and quality.
• Build scalable and measurable project timelines and collaborating with cross-functional teams on meeting the execution timing on key project activities. 
• Keep all projects on task, cost and on time
• Take ownership of and maintenance of all Marketing software/tools for calendaring, tracking, project management, creative and marketing work products to help create visibility and efficiency across the organization
• Monitor feedback from the stakeholders to improve process and promote efficiency by analyzing workflow performance and identification of key workflow and capacity performance metrics.
• Liaison between marketing and operational departments to ensure consistent delivery of projects and management of dependencies.
• Manage Marketo work streams associated with Salesforce,  CRM platform, and  marketing automation platform (MAP) 
• Assist the Marketing Operations team with Marketo Admin tasks such as User Creation, Field Management, Launchpoint/APIs/Webhook setup 
• Assist the Marketing Operations team with Marketo Program tasks such as program/campaign creation, execution, QA, and documentation 
• Scope implementation needs and resces on an ongoing basis

Skills: Workflow Management, Process Optimization, Agile/Lean/KanBan Expertise, Stakeholder Collaboration, Project Management, Software/Tools Mastery, Performance Analysis, Marketing Automation Management

• Manage marketing technology stack including vendor selection and systems administration
• Develop and lead crucial programs that will cross multiple teams
• Conduct weekly reporting on campaign ROI, team productivity and KPIs.
• Direct the company programs for new vendor on-boarding including contracting, invoicing, and payment processes.
• Manage the marketing programs budget including forecasting quarterly spend, tracking expenses against plan, and reconciling numbers with finance.
• Initiate vigorous hiring of top-notch talent to continue scaling the business.
• Craft structured on-boarding processes to accelerate productivity of new team members.
• Identify, document and define marketing methods for brand awareness, product marketing, demand generation, and sales projects

Skills: Vendor Management, Systems Administration, Program Leadership, ROI Analysis, Budget Management, Talent Acquisition, Process Optimization, Strategic Marketing Planning

• Experience in Marketing Strategy, Marketing Campaign Operations, Marketing Analytics, and/or Data Analysis.
• Experience working with complex relational databases, included querying data using SQL. 
• Experience in managing successful teams. 
• Experience with JIRA/Confluence. 
• Experience working with Liveramp or experience with customer data platforms (CDP) and marketing automation tools like Salesforce Marketing Cloud. 
• Ability to perform efficiently within a high pressure, fast-paced environment. 
• Ability to translate complex data elements and nuances into simple business terms/concepts. 
• Strong problem-solver with analytic mindset and high familiarity with complex data flows and structures. 
• Self-motivated, strategic thinker, results and solutions-oriented.
• Good time management abilities.
• Strong decision-making skills.

Qualifications: BA in Strategic Management with 10 Years of Experience

• Experience in Marketing Operations or related role in the Marketing Department.
• Must have experience in project management, data analytics and team leadership/direct supervision of others.
• Creative and strategic thinker.
• Leading skills for guiding cross-functional team.
• Great interpersonal skills.
• Strong verbal and written communication skills
• Good presentation skills: capable of conveying even the most complex concepts in simplified, easy to understand, and digestible terms.
• Extremely proficient in Ms Word, PowerPoint, and Ms Excel, which will be necessary in the creation of visually and verbally engaging reports and presentations.
• Results-driven individual with a strong ability to conduct quantitative data analyses in order to determine ROI, forecasting, program effectiveness, and lead volume trends.
• Strong organizational skills.
• Ability to manage and handle multiple tasks.

Qualifications: BA in Digital Media with 6 Years of Experience

• A strong background in MarTech and AdTech experience
• Solid tech stack experience within marketing ops
• Experience in using HubSpot
• A track record of identifying vendors and technology that is useful for marketing ops and have successfully implemented these technologies
• Great stakeholder management skills and cross functional collaboration skills
• Experience in Marketing and/or Marketing Operations, in a fast-paced, product-oriented, consumer-driven company
• Strong written and verbal communication skills
• Expert ability to organize and prioritize against multiple deadlines and calendar milestones
• Experience in the end-to-end Marketing process, from Marketing strategy development to execution
• Previous experience at Sports Company or retail environment 
• Strong Microsoft Office (Outlook, PowerPoint and Excel)

Qualifications: BA in Economics with 9 Years of Experience

• Experience with Salesforce CRM, marketing automation platforms, content management systems, and other marketing technology.
• Experience in people management experience.
• Experience managing vendor relationships and ability to partner with them to conduct business and technical discovery with customers.
• Strong knowledge of B2B marketing and ability to effectively collaborate with internal teams.
• Project management experience with proven ability to execute large cross functional projects according to scope, budget, and timeline.
• Experience working and presenting proposals to executives in a clear and compelling way.
• Agile experience 
• Salesforce administration experience
• Effective leadership skills to guide and coach a team of CRM and marketing technology professionals to be successful.
• Excellent communication skills and ability to apply effective influencing techniques to gain support for team priorities and initiatives.
• Strategic experience, judgment and decision-making skills to plan and accomplish goals.
• Ability to manage a budget.
• Ability to work in a cross-functional role and impact the focus and course of projects outside the immediate department.
• Change management experience regarding business, technology or administrative structures.

Qualifications: BA in Public Relations with 8 Years of Experience

• Experience in marketing with exceptional strategic vision, conceptual thinking, analytical and problem-solving skills.
• Experience building and managing large-scale marketing teams inside a client marketer, marketing service provider, or marketing agency, including tactical implementation through remote/local/subcontracted team members.
• Demonstrated experience working on sophisticated multi-channel data-driven campaigns for multiple clients simultaneously and implementing marketing best practices.
• Demonstrated proficiency in offline/online B2C direct to consumer marketing channels with extended experience working in digital marketing, including budget management/financial analysis.
• Demonstrated experience working with CRM solutions, marketing automation, list modeling and scoring, and project management software
• Experience reporting performance KPI's to larger teams with strong analytical aptitude.
• Experience in a digital marketing, digital demand generation, and/or marketing operations
• Strategic thinker with strong analytical, creative thinking and problem-solving capabilities who can relate business needs to digital execution
• Strong understanding of how all current digital marketing channels function and best practices
• Hands on experience with Marketing Automation technology, SEO/SEM, Google Analytics and Salesforce
• Ability to work cross-functionally and influence across a range of teams and stakeholders

Qualifications: BA in Advertising with 11 Years of Experience

• Experience working in the Marketing operations function in a B2B environment
• Robust experience working with marketing automation (Marketo) and CRM systems (Dynamics)
• Strong understanding of lead management process in B2B environment
• Experience with database management including Accounts, Contacts and Leads
• Strong understanding of current marketing technologies available in the market to improve conversion and efficiency
• Experience working with BI-tools 
• Strong cross functional and analytical skills
• Active listener with strong communication skills Agile problem solver
• Ability to manage multiple projects simultaneously with keen attention to details
• Demonstrated ability to work in a dynamic, fast-paced environment
• Strong negotiation skills
• Experienced in building, managing and motivating cross-functional, multi-national teams

Qualifications: BA in Communications with 7 Years of Experience

• Combination of Marketing, and Pharma Sales or Operations experience
• Strong written and verbal communication skills
• Strong business and scientific acumen, learning agility
• Ability to influence and build strong relationships in a matrix environment
• Ability to prioritize, pivot, and manage multiple projects simultaneously
• Project management experience in the commercial operations area within a pharma / biopharmaceutical company
• Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally.
• Ability to influence, challenge thinking and gain credibility with senior stakeholder
• Experience with budget management and agency management
• Demonstrated sense of ownership for the shared success of the team and asset
• Thrives in a fast-paced, dynamic, competitive environment
• Competitive mindse, feels driven to conquer uncharted territory

Qualifications: BA in Business Administration with 10 Years of Experience

• Marketing operations and/or project management experience
• Management, budgeting, and project planning experience
• Strong understanding of marketing (campaigns, channels, and processes)
• Strong communication (written and spoken) and interpersonal skills
• Analytical, with creative problem-solving ability
• Detail oriented, organized, efficient, and deadline oriented
• Strength in storytelling, data visualization and developing effective presentations
• Ability to influence in multiple ways and build credibility quickly with key stakeholders and peers
• Strong analytical skills and adept at using data and reporting tools especially as they relate to go-to- market strategies
• Program or project management experience
• Ability to collaborate across regional and HQ functions 
• A record of strategic thinking and disciplined execution 

Qualifications: BA in Marketing with 8 Years of Experience