• Developing a deep understanding of mining business goals, processes and challenges to inform digital product priorities and improvement recommendations.
• Building strong relationships and regularly engaging with mining Centre of Excellence team, operational stakeholders and customers to translate business requirements into actionable products.
• Leading the planning life cycle and generating innovation with market intelligence on current trends and emerging technologies, transforming opportunities into digital solutions.
• Tracking and evaluating product performance and proactively championing product improvements.
• Determining resources and skills required for the product team to deliver on the product roadmap.
• Guiding the product engineering team to scope, plan and deliver work, applying established delivery methodologies and best practices.
• Liaising with key stakeholders (Operations, Finance, IT, Legal, Procurement) to create and deliver meaningful digital strategies.
• Understand and anticipate current and future clients’ needs and market trends
• Build and deliver the discovery phase of Customer digital transformation goals and program, in pre-sales mode or billable consulting activities
• Handle Industry portfolio lifecycle in collaboration with Head of Industry Operations to build Industry digital portfolio solutions, bringing innovation to the market and bringing end-to-end solutions to the market
• Support Customer Portfolio Development and develop Industry portfolio
• Support Industry Sales, Strategic Business Developers and Client Executives by
• Supporting Head of Industry Sales in defining priorities and targeted customer list to ensure short- and long-term profitable growth
• Using pre-sales and consulting opportunities
• Bringing to bear market knowledge to support business performance alliance construction with customers and Industry eco-system

Skills: Mining Business Analysis, Stakeholder Collaboration, Innovation Leadership, Product Performance Tracking, Resource Planning, Team Guidance, Digital Strategy Development, Customer Insights

• Building digital strategy and pipeline of value innovation
• Examining and setting digital vision for the business
• Leading the Digital Factory function - engineering, development, and design
• Developing digital products and solutions
• Establishing digital programs to evaluate success and continuous improvement
• Guaranteeing the consistency and quality of the customer experience across all digital channels
• Serving as thought leader and trusted business advisor to senior management and various stakeholders
• Supporting Client Executive’s account planning
• Make sure that the expected value is delivered to business with an effective portfolio reporting based on dashboard and KPI reports
• Manage new project opportunities and demand Contribute to the financial portfolio planning and work in close collaboration with the Finance teams
• Lead and support projects and improvement initiatives in the frame of Project portfolio and project
• Train, guide and support project manager in the frame of tools and processes
• Developing a digital strategic plan and roadmap in collaboration with business partners across the organization
• Design and implement a leading-edge digital platform that will provide superior customer service and experience

Skills: Digital Strategy Development, Vision Setting, Team Leadership, Product Development, Performance Evaluation, Customer Experience, Portfolio Management, Stakeholder Collaboration

• Working with the business to ensure business requirements are properly captured and then shared with technology teams.
• Manage the gaps & issues between requirements and proposed solutions.
• Manage any requirements specifications, business processes/flows and system designs meet a quality gate
• Manage business and delivery teams throughout the project lifecycle to ensure that program and project needs are met.
• Proactively manage customer expectations and questions around project deliverables.
• Follow-up to measure and realize success criteria.
• Align with Senior Leadership to develop technology plans and strategies for candidates sourcing & delivery, revenue and profit growth, and customer satisfaction
• Delivering cutting edge mobile capability for a great experience in both candidates and customer engagements
• Be innovative with solution ideas that will differentiate us from competitors
• Stay ahead of current trends and insights within the marketplace to optimize organizational spend and performance
• Enhance current and future digital platforms while incorporating scalable processes
• Defines and drives the overall digital transformation strategy and roadmap for the company.
• Review existing internal business processes and identify areas of improvement.
• Keep up-to-date with digital trends and best practices.

Skills: Requirements Gathering, Gap Management, Quality Assurance, Project Lifecycle Management, Customer Expectation Management, Strategic Planning, Digital Transformation, Trend Optimization

• Identifies and develops new digital strategic initiatives and business models through qualitative/quantitative analysis and internal/external partner discussions.
• Partner closely with multiple business stakeholders to translate strategy into actionable plans whilst balancing strategy, financial performance, people & talent, governance and stakeholder management.
• Reviews, track and assess deliverables on business execution progression in alignment with plan through performance matrix reporting and analysis whilst ensuring effective utilisation of budgets.
• Coordinate with strategic planning contacts across multiple Business Units to develop and execute a holistic strategic planning process.
• Champion the digital transformation tools and conduct training to relevant departments within the organisation
• Conduct design sessions with the client to understand and document the requirement definition for the system
• Assign activities and tasks to the project team
• Configure system modules and test against the requirement definition
• Develop weekly status reports
• Monitor issues/risk and manage resolution
• Anticipate client needs and formulate solutions to client issues
• Produce prototypes, designs, data maps, and/or process maps to document the functionality and operation of the system features the client will use
• Manage the client relationship, providing consultative services while exceeding expectations.
• Contribute to new business proposals and proposal development
• Be responsible for the development and motivation of the engagement team.

Skills: Strategic Initiative Development, Stakeholder Collaboration, Performance Analysis, Strategic Planning Coordination, Digital Transformation Training, Requirements Definition, Project Management, Client Relationship Management

• Work closely with D&T teams to help design and develop a new Enterprise Data Warehouse to ensure one single source of truth across the different business lines
• Work closely with D&T to bring the data to life through the use of visualization tools and data analytics.
• Deliver insights from data that enhance client solutions, drive business development and enable better internal decision making.
• Work with business leadership to develop a clear and robust strategic roadmap for Building Consultancy and Project Management. Own and oversee the execution of the strategy.
• Build and manage a high-performing team that will join in this journey.
• Create investment cases for funding approval.
• Build KPIs/metrics to measure the success of the deployed technology products. Track and report planned benefits.
• Lead and execute selected business/functional projects and initiatives including Proof of Concepts of new emerging technologies.
• Undertake specific ad-hoc projects or initiatives, with the aim of increasing momentum and actively track performance/progress.
• Lead or assist in digital transformation workshop facilitation to reach desired outcomes.
• Conduction of digitalization consultancy projects with a strong strategic core
• Development of digital strategies for the future positioning and identification of areas of action along all three approaches of digitalization such as Growth, Customer Experience, Efficiency
• Definition and implementation of future Digital Operating Models (Digital Organization, Governance, New Ways of Working, Future-ready IT, Change Management, etc.)
• Support in the implementation of digital transformation, including piloting of data-driven use cases, expansion of new digital service models, establishing innovation management
• Development and nurturing external ecosystem as well as developing strategy papers

Skills: Enterprise Data Warehouse Design, Data Visualization and Analytics, Strategic Roadmap Development, Team Leadership, KPI Development and Tracking, Project Execution, Digital Strategy Development, Digital Transformation Implementation

• Contribute to the development of Apps Modernization Strategy
• Execute the key activities needed to set up a ‘Customer 0 & 1’ program in CDTO for the Modern Apps Platform (Tanzu) Portfolio of products
• Lead joint workshops between CDTO and Modern Applications Platform BU stakeholders to align on program priorities
• Develop a Scorecard to measure program performance
• Build effective relationships with members of teams across the company
• Share ideas, solicit feedback, and collaborate effectively, as part of a high-performing team, to enable all members to be successful
• Articulate strategic recommendations clearly in oral and written form to leadership. 
• Crafting a full range of clear, high-impact presentations for an executive audience.
• Conduct fact-based analysis to enable decision-making on key strategic and operational questions
• Apply problem-solving and critical thinking skills to assess processes, business issues and people.
• Manage engagements typical of Management Consulting projects. 
• Conduct detailed and sophisticated analysis, and then translate the results into easy-to-understand, audience-appropriate messages
• Conduct Project and Program Management activities, including estimates, planning, designing, and implementation of business and IT efforts in a software company. 
• Develop insights to drive effective, high-quality decision-making and decisive actions

Skills: Apps Modernization Strategy, Program Implementation, Stakeholder Facilitation, Performance Measurement, Team Collaboration, Executive Communication, Analytical Problem-Solving, Project Management

• Lead and coordinate change and engagement activities to ensure a smooth transition from the existing ways of working to the new
• Ensure colleges and business areas are thoroughly prepared for the transition
• Generating positive engagement and feedback from stakeholders
• Responsibility for staff engagement and communications
• Identifying and planning for the delivery of benefits
• Embedding the new capabilities into business operations
• Helping managers support staff through significant programs of change.
• Own and execute projects against clear project plans with well-defined milestones and business impact objectives
• Engage with Engineering, Product Management, and IT teams to solve business challenges
• Building strong working relationships with highly motivated, “type A” personalities through personal credibility and counseling skills. 
• Drive consensus for team-oriented planning and decision-making
• Deliver high-impact value proposition to prospective customers, demonstrate the holistic digital story and how digital portfolios help customers realize digital business transformation and decarbonization
• Builds good relationships with key influences across the executive, management, and end-user contacts to further develop SI's digital business opportunities.
• Work closely with SI BUs and sales regions to develop and execute digital solutions and decarbonization consulting go-to-market strategy and plan.
• Monitor market development trends and discover new business opportunities.

Skills: Change Management, Stakeholder Engagement, Staff Communication, Benefits Delivery, Capability Integration, Project Execution, Cross-Functional Collaboration, Market Opportunity Identification

• Develop and drive a roadmap on the digital transformation path to strengthen the company's short-term performance, while meeting the long-term strategic objectives.
• Review existing internal business processes and identify areas of improvement
• Establish a work process that can be used and integrated into the organization
• Assist with the development of new fit-for-purpose digital solutions to improve operational efficiency
• Build and develop in-house digital capabilities to help the company maximize returns
• Keep up-to-date with digital trends and best practices
• Assist sales in the pitching process and conduct opportunity assessments.
• Facilitate collaborative discussions with customers’ Business & Technical experts, and identify specific customer needs.
• Acts as the “voice of the customer” and sales liaison to product management, product development, and product strategy.
• Coordinates with marketing groups to assist with market messaging and collateral, including industry marketing events, forums, and conferences.
• Collaborate and develop an eco-partner environment to promote a digital transformation story and related digital solution
• Delivering digital transformation for a customer value stream to improve customer outcomes
• Delivering transformational change, in close collaboration with the Business Lead and Tech Lead, to improve experiences for customers and staff
• Measure improved experiences, but a common element of each is that including customer advocacy and satisfaction, net customer growth, usage and balances, and a risk management component.

Skills: Digital Transformation Roadmap Development, Process Improvement, Operational Efficiency Enhancement, In-House Digital Capability Building, Customer Needs Analysis, Sales and Marketing Collaboration, Digital Ecosystem Development, Customer Experience Improvement

• Co-ordination of the end-to-end stages required for delivery of initiatives, and ensuring the stream has a clear plan.
• Coordination of overall Scrum / Development Team activities & deliverables, in collaboration with the Tech Lead, including initiative lists, stream artifacts, kanbans and other assets.
• Ensuring required engagements and activities to manage the stream are completed, including managing Stream SteerCos, Working Groups, Huddles, Strategic Planning sessions, Alignment sessions, and participation in showcases and other forums
• Leading stream sub-prioritization and decision-making for digital and transformation work required
• People management, in collaboration with community leads, to effectively manage resourcing and performance management and development for people in the stream, including business resources, digital transformation resources and tech resources.
• Own the Customer Experience digital strategy by carrying out needs analysis, gathering business requirements and leading on solution designs
• Program manage the transformation of key systems such as Phone, Customer ticketing, Knowledge management, RPA (Robotic process automation), Workforce Management, form/workflow management, and NPS/CSAT engagement tools.
• Own customer payments journey including the roadmap for continuity and frictionless transactions
• Work with the Service Improvement and Contact Centre management team on solutions where digital can help identify and remove customer pain points and/or increase agent efficiency
• Drive digital and online solutions that enable customers to self-serve, removing pain points and call centre contacts
• Partner and collaborate with internal teams to diagnose, improve, and simplify the customer's journey
• Work within the CX department and wider stakeholders to gather business requirements and work with market-leading solution providers to select appropriate systems
• Manage third-party solution providers to ensure excellent support levels and funnel feature requests

Skills: End-to-End Initiative Coordination, Scrum Team Management, Stakeholder Engagement, Prioritization and Decision-Making, People Management, Customer Experience Digital Strategy, Program Management, Customer Journey Optimization

• Support global implementation of Covestro Digital Strategy on behalf of the Digital Governance Body (DiGoB) through mobilization of relevant stakeholder groups, global communication and change management activities.
• Design, prepare and conduct change management activities and events with regard to digital transformation in in close alignment with corporate communications.
• Prepare content and presentations for global, target-group-oriented communication of the digital strategy.
• Support in the set-up of an adequate digital operating model in the dimensions of Digital Governance, Digital Environment, Data Focus, Agile Working, Culture & Leadership, Digital Talent, Technology, Partnering and Ability to Scale
• Design, implement, and maintain a framework (processes, tools) to perform global technology scouting to identify and develop opportunities for Covestro within the digital ecosystem.
• Support set-up of a cross-functional vendor management and partnering community in order to drive and steer valuable partnerships to unleash full potential of digital vendor ecosystems.
• Works with the Global HR Team and business leaders on the design and implementation of improved operating models and organizational structures
• Leads the HR transformation process ensuring an effective operational model to serve multiple business units
• Drives the Digital Innovation of the HR processes, including the scouting and implementation of a global HRIS
• Implements KPI'S and best practices for Organisational Effectiveness
• Works with business and functional leaders to assess business/function-specific organization design projects and processes to enhance both capabilities and effectiveness
• Together with the corporate HR Team, leads and supports organizational development and designs projects that improve people processes, structures, measures, and accountabilities
• Ensures quality execution through a hands-on approach to the design and delivery of organizational projects
• Ensures global HR policies are up-to-date and in line with processes
• Maintains the consistency and integrity of the Job Roles within the business through effective systems and processes for Job Analysis, Job Descriptions & Evaluation, Organisational Structural Design and organizational change. 

Skills: Digital Strategy Implementation, Change Management, Global Communication Design, Digital Operating Model Development, Technology Scouting Framework, Vendor Management and Partnering, HR Transformation Leadership, Organizational Design and Effectiveness

• Proven record in delivering digital transformation with experience across both digital change and transformational change.
• A passion to put customers' experiences and interests at the center of transformation
• Experience managing delivery of digital or engineering teams directly, with sufficient domain knowledge of digital to manage delivery of engineering teams
• Experience in human-centered design/design thinking 
• Experience with collaborative and agile ways of working, and managing teams in an agile context
• Excellent interpersonal skills demonstrating the ability to influence as well as develop strong and productive relationships with key senior management and colleagues in a complex matrix environment
• Strong financial services business and product knowledge
• Knowledge of regulatory requirements and experience with interpreting and implementing new regulatory requirements
• Experience with Digital transformation, ERP processes and platforms such as SAP, Oracle, Microsoft, google or others.
• Good understanding of new digital trends

Qualifications: BA in Business Administration with 7 years of Experience

• Experience with the Salesforce platform (configuration or development) with one or more Salesforce certifications preferred.
• Ability to design the data model, user interface, business logic, and security for custom applications using the configurable aspects of Salesforce
• Ability to write, communicate, facilitate, and present cogently, with the ability to effectively capture clients' needs and understand systems to translate those needs into system functionality
• Ability to produce deliverables within a diverse, fast-paced environment and to collaborate effectively across global teams and juggle multiple projects/initiatives simultaneously
• Be driven, results-oriented and client-focused, with sound business acumen and leadership qualities
• Ability to foster a positive working environment by building relationships with team members and clients
• Excellent communication and listening skills in English (additional languages will be preferred)
• Experience in seeking and providing guidance, clarification and feedback
• Customer-oriented, active listening, negotiation, leadership, Centers of excellence
• Experience in defining services, experience in software machines, and change management.

Qualifications: BS in Computer Science with 6 years of Experience

• Experience in developing a digital strategic plan and roadmap in collaboration with business partners across the organization
• Ability to design and implement a leading-edge digital platform that will provide superior customer service and experience
• Ability to align with Senior Leadership to develop technology plans and strategies for candidates sourcing and delivery, revenue and profit growth, and customer satisfaction
• Experience in delivering cutting-edge mobile capability for a great experience in both candidates and customer engagements
• Be innovative with solution ideas that will differentiate us from competitors
• Stay ahead of current trends and insights within the marketplace to optimize organizational spend and performance
• Enhance current and future digital platforms while incorporating scalable processes
• Good Understanding of Recruiting / Sourcing and Staffing processes and technologies
• Strong leadership skills, critical thinking skills, business discernment, and ability to innovate.
• Aviation and Aftermarket experience

Qualifications: BA in Information Technology with 5 years of Experience

• Experience building and implementing Digital Transformation throughout the organization
• Excellent interpersonal, communication, listening, and presentation skills
• Ability to work both as a team and independently
• Excellent problem-solving and analytical skills
• Ability to interact with all levels of staff and adapt to a rapidly changing work environment
• Experience in Analyzing and optimizing business processes
• Ability to summarize complex business requirements into a language that everyone understands.
• Proficiency in Microsoft Office Applications is preferred
• Technical knowledge of Pratt and Whitney’s Engines Repair, PW Repair Centers, and PW Engine Services business is helpful.
• CORE / ACE Accreditation and or LEAN Six Sigma Black Belt

• Ability to lead, manage, and mentor junior-level staff, including project managers, digital strategists, and business analysts through the discovery, design, and implementation of digital strategies and innovative solutions.
• Ability to develop strong relationships with client stakeholders and account teams to better collaborate and understand business challenges and develop recommendations for innovative solutions to address current and future growth client needs.
• Ability to work with the Digital and Emerging Technology Leadership Team to grow the practice by working on and leading proposal efforts
• Ability to Manage a profitable business and portfolio of digital projects, and develop new solutions to take to market
• Ability to Recruit and retain top strategic, creative, and/or technical talent
• A proven track record of successfully implementing software, web, and/or app development projects using Agile/Scrum methodologies including experience as a Project Manager / Product Owner / Scrum Master in a high-tech development environment with multi-function teams.
• Ability to Oversee the quality of work products and client deliverables.
• Ability to Analyze qualitative and quantitative research data, business goals, and requirements
• Ability to Use data analysis to form the basis of recommendations and solution design.
• Organization and coaching clients and teams to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

Qualifications: BS in Data Analytics with 5 years of Experience

• Ability to Perform hands-on reviews to ensure quality deliverables while improving the quality assurance process.
• Strong negotiation and interpersonal skills
• Familiarity with current software development technologies, standards, and leading practices.
• Ability to Develop impactful visualizations
• Excellent written and verbal communication. 
• Ability to present to internal/external stakeholders, including Executive teams
• Agile Coaching / Implementing Agile in teams and organizations
• UX/CX/Human-Centered design principles and methodologies
• Sufficient level of technical background to provide highly credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues
• Experience overseeing multi-function project teams with at least 10-15 team members including Designers, Developers, Business Analysts, Data/Analytics and QA Personnel

Qualifications: BA in Engineering Management with 6 years of Experience

• Ability to possess the unique mix of skills from a good overall business understanding, business and IT (delivery) operating models, and technology enablers mostly through platforms and data
• Experience in managing complex (digital) programs or set of projects
• Ability to handle stress and a multi-focus job within a fast-paced environment
• Ability to lead by example, not afraid to deep-dive into complexity to facilitate team collaboration
• Excellent communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others
• Be structured and consistent in reporting and support
• Ability to speak Dutch or French as well as English fluently
• Be familiar with investment planning, capitalization policies and defining business cases
• Able to provide evidence of working in Agile environments, across planning and portfolio management
• Experience working across a wide range of teams and stakeholders to align plans and deliver business outcomes

Qualifications: BS in Digital Marketing with 5 years of Experience

• Ability to establish and maintain stakeholder relationships, working in a collaborative manner and facilitating mutually beneficial negotiations to agree on plans and outcomes
• Ability to navigate, interact and influence many teams across BT
• Experience in driving collaboration and outcomes
• Agile delivery methods experience and focused on planning, demand and portfolio management
• Experience in defining a sustainable approach to manage, manipulate and provide insight and information to all of Digital on a self-serve basis
• Able to define and implement long-term changes and adapt for the optimum solution
• Ability to lead collaborative and agile ways of working effectively and managing changing priorities.
• Ability to Thrive on collaboration to solve problems and achieve excellent results
• Experience driving process transformation and implementation of new ways of working
• Experience shaping transformational change and implementation in complex environments with multiple stakeholders

Qualifications: BA in Operations Management with 7 years of Experience

• Experience driving and leading digitalization efforts within a company (preferably from a Retail setup)
• Proven track record of owning and executing projects with well-defined milestones and business impact objectives
• Strong communicator and influencer
• A highly analytical problem solver with critical thinking capability
• Experience in identifying, solutions and developing technology solutions in Insurance/Healthcare
• Excellent communication and project management skills
• Ability to create powerful presentations, business cases and white papers
• Very resilient and lateral thinking capability
• Strong stakeholder and relationship management skills and dealing with senior executives
• Previous experience in leading transformation projects in Healthcare/Insurance
• Highly self-motivated, proactive and eager to develop new capabilities in evolving role

Qualifications: BA in Organizational Leadership with 5 years of Experience

• Strong understanding of salesforce’s process and systems
• Strong managerial, communications, analytical, decision-making, interpersonal and skills
• An in-depth understanding of operational risks, compliance and legal issues, audit standards, system security, and operational procedures is a plus
• Customer service and a positive mindset
• Ability to recognize and understand problems with sophisticated electronic, mechanical and optical instrumentation maintained in a laboratory environment
• Ability to manage deadlines accurately, effectively and efficiently.
• Capable of influencing peer groups to deliver required changes.
• Self-starter, with a high level of motivation and strong interpersonal skills
• Great sense of urgency and an ability to inspire others
• Solid communication skills, oral and written, and an ability to listen and process information

Qualifications: BS in Innovation and Entrepreneurship with 6 years of Experience