DELIVERY LEAD RESUME EXAMPLE

Updated: Feb 24, 2025 - The Delivery Lead defines the technical vision for products across a product family, ensuring alignment with standards and strategic goals. Collaborates with stakeholders to manage technical dependencies and make critical trade-off decisions while overseeing talent management and development. Drives continuous improvement in engineering practices, quality standards, and system architecture to meet long-term business objectives.

Tips for Delivery Team Leader Skills and Responsibilities on a Resume

1. Delivery Lead, Tech Solutions Inc., Austin, TX

Job Summary:

  • Responsible for planning, organizing, and motivating Agile teams
  • Helping the team to set appropriate commitment with other stakeholders
  • Track & help resolve blockers preventing team members from completing their work
  • Clearly communicating company objectives and helping the team make aligned decisions
  • Support the Product Managers in managing customer expectations 
  • Promote empowerment of the team and autonomous, engaged, high-quality work
  • Work closely with Head of Delivery to implement and evolve Agile processes
  • Guide teams to use appropriate Agile techniques in context
  • Serve clients' needs as a technical expert in Office 365 and related technologies
  • Maintain a deep technical understanding of all aspects of Office 365
  • Support the development of Office 365 strategy and roadmap deliverables
  • Lead the configuration, implementation, and migration of Office 365 capabilities
  • Evaluate Office 365 changes and updates and determines impact on clients
  • Manage programs and large technical projects (Agile and Waterfall)
  • Collaborate with and provides direction to Office 365 capability service owners and technical leads
  • Perform advanced troubleshooting


Skills on Resume:

  • Agile Team Leadership (Soft Skills)
  • Stakeholder Commitments (Soft Skills)
  • Blocker Resolution (Soft Skills)
  • Objective Alignment (Soft Skills)
  • Office 365 Expertise (Hard Skills)
  • Project Management (Hard Skills)
  • Agile Process Improvement (Hard Skills)
  • Advanced Troubleshooting (Hard Skills)

2. Delivery Lead, Global Innovations LLC, Denver, CO

Job Summary:

  • Establish the overall delivery plan, approach, framework and structures to support the delivery of the business and technology solutions
  • Accountability for day to day management of the project including monitoring of progress against plans and budget control, and reporting of status to the Programme Office
  • Coordination of all technical (IT & Data Analytics) and wider business teams engaged on the project
  • Act as a common point of contact across all project areas to ensure alignment on scope and resolution of cross project conflicts/issues
  • Proactively managing risk and opportunity for the solution delivery and ensuring the timely identification, management and escalation of risks and issues, and ensuring supplier identified risks are considered and managed
  • Drive through timely execution of all Business Readiness activities (with particular focus on mobilisation, impact assessments, communications and stakeholder management, identifying required path clearers/new ways of working, getting an initial view of the training requirements).
  • Represent and champion agile practices and a culture of continuous improvement, across Wealth Solutions and M&G plc
  • Provide leadership to the delivery community, build capability and excellence around ways of working
  • Be responsible for the recruitment of the right people to the Wealth Solutions delivery community
  • Support professional development and continuous improvement of colleagues within the delivery community
  • Work with other heads of roles to promote effective cross-functional delivery
  • Be a skilled team leader who is able to confidently communicate the value of the role to digital and non-digital stakeholders
  • Be credible and influential across the wider organisation


Skills on Resume:

  • Delivery Planning (Hard Skills)
  • Project Management (Hard Skills)
  • Team Coordination (Soft Skills)
  • Risk Management (Hard Skills)
  • Business Readiness (Soft Skills)
  • Agile Leadership (Soft Skills)
  • Team Recruitment (Soft Skills)
  • Cross-functional Influence (Soft Skills)

3. Operational Delivery Lead, Future Enterprises, Orlando, FL

Job Summary:

  • Manage third party contracted services in line with contracts and specifications, maximizing contract value at all times.
  • Ensuring quality, safety and optimization to achieve operational excellence. 
  • Think about catering providers, transport services, product suppliers & more.
  • Drive operational cost efficiencies and achievement of operational KPI and customer satisfaction targets. 
  • Identify potential risks to the business and ensure contingency plans are in place and implemented 
  • Responsible for all local supply chain operational requirements and will secure the effective delivery of all goods replenished, short notice requirements and ACMI / ad-hoc operations.
  • Support service, product and other seasonal and in–season changes according to customer requirements in all source markets.
  • Expected to travel from time to time. 
  • Mainly to test onboard catering processes, support during adhoc flights or outstation visits.
  • Manage effective monitoring activities, including aircraft and service supplier visits, regular SLA reviews and processes to respond to flight report
  • Ensure corrective actions are implemented as agreed.
  • Ensure continuous improvement in operations in the Belgian source market, but also within the wider Western Region and TUI Group team


Skills on Resume:

  • Contract Management (Hard Skills)
  • Operational Excellence (Hard Skills)
  • Cost Efficiency (Hard Skills)
  • Risk Management (Hard Skills)
  • Supply Chain Management (Hard Skills)
  • Service Adaptation (Soft Skills)
  • Quality Assurance (Hard Skills)
  • Continuous Improvement (Soft Skills)

4. Workspace Project Delivery Lead, Skyline Technologies, Portland, OR

Job Summary:

  • Take proactive ownership, plan, drive and manage the respective sub-functional area of Corporate Real Estate across the region and ensure that the external contracts are delivered in line with terms and conditions
  • Lead and manage the country/markets based relationships with the supplier(s) providing clarity on roles and responsibilities and acting as the main point of escalation for activities at a country’ level to maintain performance standards
  • In partnership with the supplier(s), ensures any underperformance is addressed at a regional level to ensure no negative impact on the business
  • Investigate and support initiatives at a regional and country level
  • Oversee and supervise the in-market/country Managing Delivery Partner (MDP) to ensure all roles and responsibilities are understood and complied with including the accuracy of information being reported
  • Leading on the recommendations for change to improve existing processes across the global function
  • Ensure all country projects/services have been captured for the Annual operating plan (AOP) process and review and recommend action on expenditure for improvements and cost savings
  • Understand workplace and utilisation metrics and general CRE data
  • Understand how value is delivered to the bank through projects and lead the team to deliver value based on that understanding
  • Understand Future of Work principles and the changing nature of the CRE industry and future trends as they pertain to corporate portfolios
  • Understand workplace metrics and the impact of technology on user experience and the solutions provided through projects carried out by the bank and based on that understanding provide feedback and insights to further improve user experience


Skills on Resume:

  • Contract Management (Hard Skills)
  • Supplier Relationship Management (Soft Skills)
  • Performance Monitoring (Hard Skills)
  • Process Improvement (Soft Skills)
  • Project Planning (Hard Skills)
  • Workplace Metrics Analysis (Hard Skills)
  • Team Leadership (Soft Skills)
  • Trend Awareness (Soft Skills)

5. R2R Delivery Lead, Agile Systems Corp., Raleigh, NC

Job Summary:

  • Lead the Record to Report Team comprising delivery teams for General Accounting, Intercompany and Transactional Tax.
  • Setting strategic priorities for the process together with the global Process Owner for Record to Report.
  • Working in good collaboration with the ABB Group Finance Transformation Program and implementing the process changes that the Program has identified.
  • Driving implementation of best practices and continuous optimization of relevant Accounting Processes to gain efficiencies and drive productivity gains leveraging on scale.
  • Facilitating the exchange of know-how and best practices within the global community.
  • Driving continuous improvement, measuring of output process and input quality to achieve best-in-class performance.
  • Monitoring compliance by ensuring internal / external audit findings are handled with high standards and maintain a high rate of resolution of findings.


Skills on Resume:

  • Team Leadership (Soft Skills)
  • Strategic Planning (Hard Skills)
  • Process Implementation (Hard Skills)
  • Best Practices Optimization (Hard Skills)
  • Knowledge Sharing (Soft Skills)
  • Continuous Improvement (Hard Skills)
  • Compliance Monitoring (Hard Skills)
  • Audit Resolution (Hard Skills)

6. Senior Delivery Lead, Horizon Software Group, Columbus, OH

Job Summary:

  • Identify dependencies, tracking progress of each to ensure individual deliveries align to provide the end to end solution.
  • Prioritise and organise the backlogs to ensure the deliveries deliver value early, ensuring the operational processes are documented and accepted.
  • Be able to communicate the solution to all Stakeholders and Delivery teams.
  • Be able to foresee, prevent, and mitigate risks and issues with delivery, take fresh views and avoid rigid thought patterns
  • Check their assumptions, question people when unsure of matters, challenge high level solution assumptions and analyse data from a variety of sources, sifting key information from the trivial.
  • Deliver and maintain delivery plans and timelines to the Stakeholders and delivery teams.
  • Identify and manage key man dependencies.
  • Identify and communicate requirements in and out of scope of the solution
  • Create and present compelling business cases to justify the value of solutions and gain appropriate approval, funding and prioritisation
  • Model complex business processes and system workflows, using a suite of tools to map out the end to end processes and workflows
  • Keep stakeholders informed of progress and issues, influence where appropriate, and be comfortable in explaining concepts to people with different levels of business & technical knowledge, varying style and content to suit the audience
  • Manage activities, deliverables and relationships with solution vendors and implementation partners to ensure solution quality and understanding of the business context
  • Be able to know and clearly explain how the business requirements fit into the overall architecture in terms of business processes and system architecture
  • Communicate clearly to stakeholders the progress and direction of the Enterprise Delivery Office to encourage engagement and collaboration across the business.


Skills on Resume:

  • Dependency Management (Hard Skills)
  • Backlog Prioritization (Hard Skills)
  • Stakeholder Communication (Soft Skills)
  • Risk Mitigation (Hard Skills)
  • Data Analysis (Hard Skills)
  • Delivery Planning (Hard Skills)
  • Business Case Creation (Hard Skills)
  • Vendor Management (Soft Skills)

7. Delivery Team Leader, Pinnacle IT Services, Tulsa, OK

Job Summary:

  • Organize and assist in the delivery of a collection of various project teams that span the wide range of technologies that complement each other to deliver on agreed stakeholder expectations.
  • Communicate clearly and effectively with business experts and technology teams.
  • Educate team members on Agile principles, providing them with tools for implementing the process in their own work.
  • Partner with project leaders and development teams to deliver project objectives through iterative delivery by offering expertise in addressing blockers and dependency resolution.
  • Use iteration management to deliver demonstratable results early and often.
  • Establish trust and encourage diversity of thought across the development teams.
  • Manage overall project schedules and status and communicate to necessary stakeholders
  • Manage projects with a global scope with critical stakeholder interaction
  • Facilitate the identification of areas of risk and develop appropriate mitigation plans
  • Facilitate release planning and forecasting
  • Facilitate and assist with requirements gathering


Skills on Resume:

  • Project Coordination (Hard Skills)
  • Cross-team Communication (Soft Skills)
  • Agile Coaching (Soft Skills)
  • Blocker Resolution (Hard Skills)
  • Iteration Management (Hard Skills)
  • Team Trust Building (Soft Skills)
  • Risk Mitigation (Hard Skills)
  • Requirements Gathering (Hard Skills)

8. Delivery Lead, Quantum Digital Solutions, Salt Lake City, UT

Job Summary:

  • Lead and own the initial periodic review process for the new GxP system 
  • Lead migration mapping discussion for content between RCAM and REDS 
  • Ensure DCCM REDS remediation is solution correctly. 
  • Translate user stories from RS and Jira 
  • Ensure RS and JIRA are in sync throughout the project life cycle.
  • Take minutes for project meetings 
  • Work closely with testing workstream on SIT and performance test requirements 
  • Assist in drafting and ensure requirements are met in SIT and performance test scenarios. 
  • Responsible for UAT script creation and dry run. 
  • Lead KT sessions with Support groups 
  • Assist with training and other support activities 
  • Ability to create test data in the system to support testing activity 
  • Work across teams on integration requirements and dependency. 
  • Create mapping artifacts for RCAM and REDS content migration 
  • Identify any REDS gaps and impact on DCCM. 


Skills on Resume:

  • Review Leadership (Hard Skills)
  • Content Migration (Hard Skills)
  • Remediation Solutions (Hard Skills)
  • Story Translation (Hard Skills)
  • Testing Management (Hard Skills)
  • UAT Scripts (Hard Skills)
  • KT Sessions (Soft Skills)
  • Integration Handling (Hard Skills)

9. Delivery Lead, BlueWave Consulting, Boise, ID

Job Summary:

  • Lead the delivery of a Managed Services engagement
  • Need to drive well-coordinated approach to ensure customer commitments and contractual obligations
  • Understand the business drivers/priorities and provide direction to the team
  • Coordinate with Customer Stakeholders including CXOs, Procurement, Functional and Technical Managers, etc.
  • Work closely across workstreams to develop and implement standardized processes
  • Coach, mentor and influence core team members to deliver best-in-class solution and experience
  • Ensure efficiency and effectiveness and present the same at steering committee reviews
  • Provide oversight to customer’ program management office.
  • Work closely with PMO to analyze, forecast and control budgets, schedules and scope
  • Be a change management agent to effectively plan and implement the transformation
  • Supporting on project analysis including artifact creation including some specification work
  • As well as a workstream and dependency co-ordination
  • Delivery of internal development teams, working to align with third-party system representatives and account lead in the US with progress and requirements
  • Prioritizing, coordinating and planning interdependent activity to deliver to agreed milestones.
  • Work closely with the product manager on the delivery of system requirements, the development leads, as well as the account lead and managers for the client
  • Align activity and manage client expectations and dependencies and ensure there is clarity of communication and alignment across internal teams and external stakeholders.


Skills on Resume:

  • Service Delivery (Hard Skills)
  • Customer Coordination (Soft Skills)
  • Business Alignment (Hard Skills)
  • Stakeholder Management (Soft Skills)
  • Process Standardization (Hard Skills)
  • Team Mentorship (Soft Skills)
  • Budget Control (Hard Skills)
  • Change Management (Soft Skills)

10. Delivery Lead, Visionary Technologies, Little Rock, AR

Job Summary:

  • Define the technical vision for products across the product family and ensure integrity and compliance with Vanguard’s standards and vision
  • Collaborate with SPO to make tradeoffs and decisions for associated products (e.g., tradeoffs across technical debt vs. business criticality) and manage technical dependencies within and across product families
  • Lead talent management within the product family
  • Evaluate the performance of the IT crew across the product family and provide targeted feedback and coaching
  • Support IT, crew, in building skills and improving engineering practices
  • Develop capability building roadmap with SPO that helps develop strong capabilities that support the future of the products, deploy training, coaching and other tactics to build capabilities 
  • Steward the product family and its relationships with key stakeholders
  • Coordinate across product families to create a consistent strategy for the functional area
  • Work closely with Architecture and other architecture functions to ensure Tech Leads are leveraging best practices, standards that have been defined
  • Help build Architecture and other architecture functions backlog of guardrails, best practices that need to be defined, and processes that need to be refined (e.g., areas Architecture needs to better define or clarify)
  • Advise top management, SPOs on strategic decision-making relevant to the family, building products and delivering services
  • Identifies opportunities for continuous quality improvement of technical standards, methodologies, and technologies.
  • Evaluates alternatives for modifications to systems/frameworks and recommends and/or make decisions on solutions that meet long-term business objectives and current organizational requirements.


Skills on Resume:

  • Technical Visioning (Hard Skills)
  • Trade-off Management (Hard Skills)
  • Talent Development (Soft Skills)
  • Performance Evaluation (Soft Skills)
  • Skill Building (Soft Skills)
  • Capability Roadmap (Hard Skills)
  • Architecture Alignment (Hard Skills)
  • Strategic Advising (Soft Skills)

11. Delivery Lead, Integrated Data Solutions, Phoenix, AZ

Job Summary:

  • Ensuring a high level of customer service for all drivers in the Ottawa region
  • Finding new ways to improve the service and operations
  • Delivering orders throughout the Ottawa Region
  • Meeting and maintaining good relationships with suppliers
  • Accurately sourcing materials that customers request and contacting the dispatch team or the customer if there are any questions
  • Addressing any issues with drivers, making sure they are wearing PPE and branded gear
  • Be responsible for Creation of project charter, creation and update of the detailed project plan.
  • Decision on implementation scope, solution design.
  • Interfacing with Solution Engineering, customer management, financials, people management and operations.
  • Requires good exposure to driving large transformational programs, solution rollouts, Digital technologies, RPA solutions using Agile methodologies.
  • Lead the project delivery within KNDL IT, and effectively coordinate the project teams towards the delivery goals.
  • Assist in project planning and resourcing.
  • Develop best practices for improving the project management process.
  • Monitor, measure, review and update project processes, adjust project plans, implement remedial plans, and inform all relevant parties.
  • Provide leadership to the project management team by defining work and ensuring deadlines 
  • Understood and adhered to and that project objectives are clearly articulated and understood.
  • Motivate and develop group employees through leadership and example, identifying and agreeing on learning and development needs


Skills on Resume:

  • Customer Service (Soft Skills)
  • Operations Improvement (Hard Skills)
  • Supplier Relations (Soft Skills)
  • Project Planning (Hard Skills)
  • Solution Design (Hard Skills)
  • Program Leadership (Hard Skills)
  • Team Leadership (Soft Skills)
  • Agile Delivery (Hard Skills)

12. Senior Delivery Lead, Apex Cloud Solutions, Kansas City, MO

Job Summary:

  • Directs the planning, design, development, implementation, and testing of Enterprise IT Solutions which utilize one or more of the following technologies
  • Java, .Net, Salesforce, PeopleSoft and Sharepoint.
  • Perform department-wide, highly advanced computer system analysis with a focus on the delivery of complex enterprise-level projects.
  • Oversee and perform the in-depth technical review of proposed solutions, including the proposed technology stack, architecture, roadmap alignment, data strategy, and testing approach.
  • Oversee planning and scheduling of the system implementation by utilizing/defining department-wide processes.
  • Coordinates, plans, and schedules project development and implementation stages.
  • Provide oversight, and the preparation, of reports and documentation required by Project Governance and Leadership.
  • Develop and oversee strategic planning actions related to HHSC's Governance program.
  • Develop IT Roadmaps and Budgets for review by Leadership.
  • Work with projects team and business to understand the requirements, doing the analysis and coming up with project plan.
  • Build functionality in an iterative fashion with full unit and integration tests for each function.
  • Continuously improving the quality of systems and code base via best practices including code reviews and refactoring 


Skills on Resume:

  • IT Solution Design (Hard Skills)
  • System Analysis (Hard Skills)
  • Technical Review (Hard Skills)
  • Project Scheduling (Hard Skills)
  • Governance Reporting (Soft Skills)
  • IT Roadmap Development (Hard Skills)
  • Requirement Analysis (Hard Skills)
  • Code Quality Improvement (Hard Skills)