• Create an engaging and fun experience for customers upon taking delivery of their RV. 
• Prepare customer schedule and all paperwork needed for customer delivery.
• Call customers to confirm appointments.
• Inspect units to make sure they are prepped and ready for pickup.
• Communicate customer schedule to all departments.
• Provide amazing customer service throughout their whole experience
• Greet and assist guests in a timely, efficient and friendly manner
• Showcase purchased vehicles with enthusiasm and knowledge
• Assist guests with vehicle test drives
• Help walk-in customers with technology & feature assistance

Skills: Customer Engagement, Scheduling Coordination, Appointment Confirmation, Unit Inspection, Interdepartmental Communication, Customer Service, Vehicle Demonstration, Technical Assistance

• Assist in the scheduling and activation of Ocean’s Digital and Banner sites
• Ensure the timely delivery of copy distribution across Ocean’s portfolio of content
• Scheduling and distribution of digital copy to the site
• Monitoring banner installations and ensure on-time delivery
• Briefing 3rd party production agencies
• Ensure all copy is posted in a timely manner
• Full proof of posting records is kept and reported to clients
• Delivering project tasks with members of the team and external resources, ensuring careful attention to detail, schedules, and deadlines
• Ensuring successful delivery and ongoing maintenance of campaigns, overseeing banner and digital inventory including appearance and maintenance checks.
• Managing interactions with Sales, Marketing, and other Groups to plan, deliver and capture external and internal campaigns across estate portfolio
• Maintain office and on-site record files, including Landlord register and inventory information
• Communicating to all stakeholders (including Operations Manager and Project Manager) and management, of project progress and KPIs throughout the project lifecycle

Skills: Content Scheduling, Project Management, Copy Distribution, Stakeholder Communication, Agency Coordination, Campaign Maintenance, Record Keeping, Inventory Management

• Create and maintain various reports for Leadership to accurately depict several KPIs needed to manage daily, weekly, and quarterly metrics that depict forecasts for consultant and business trends
• Setup project pages in Confluence and audit their progress throughout the project lifecycle by setting milestones for accomplishments and escalation points for missed assignments
• Hold strong relationships with the CDO leadership team, including Consulting Directors and Managing Consultants and act as a communication liaison for important CDO updates
• Assist in the coordination and communication of new manager assignments ensuring Managing Consultants receive accurate and timely information
• Administrate of the CDO SharePoint
• Monitor the software application, and document and analyze problems
• Collaborate with IT and Functional Leaders to ensure proper integration of the application
• Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services with IT and company personnel, ensuring business operations would operate correctly in current and future environments
• Maintain system documentation
• Conduct regular user audits to ensure SharePoint access is granted to appropriate personnel
• Manage and maintain the Confluence product site, which includes administration, new user setup, audits and ongoing maintenance
• Coordinate, communicate, and routine audits of multiple CDO communication platforms to the consultant population

Skills: Report Creation, Project Management, Stakeholder Engagement, SharePoint Administration, Application Monitoring, Collaboration Skills, System Documentation, User Audits

• Wraps packages or inspects label for conformance to company standards and postal regulations.
• Ensures that antibiotics, sutures, and insulin are mailed only if authorized by patient.
• Bubble wraps refrigerated medications with ice packs and mark as refrigerated items. Insulin wrapped with ice may be mailed on Fridays only if patient assumes full responsibility.
• Ensures that no controlled substance medications (such as Vicodin, morphine, and others) are mailed. 
• Weighs packages and determines postage and affixes postage stamps or labels to packages.
  
• Records information such as patient and customer information, prescription items and numbers, charges, and destination of packages onto database.
• Copies and attaches c.o.d. form to packages to indicate amount to be collected when necessary.
• Addresses packages or compares addresses with records to verify accuracy.
• Weighs packages, computes cost of postage and other charges, and bills customer if unpaid with accounts receivable form.
• Sorts parcels for mailing, according to destination or other classification, and places parcels in mail bags or bins, readdresses undeliverable mail bearing incomplete or incorrect addresses.
• Examines outgoing mail for appearance and seals envelopes by hand or machine+
• Completes preparation for packages for mail no later than 4:30 PM for post office delivery.
• Any lost packages must be tracked to Endicia DAZzle. Assists customer in tracking any lost medications by communicating with P.O. Keeps manager and lead informed. System should be updated so all can see it.
• Assists in delivery coordinator duties as required, responds to instant messages (Bopup) so that other departments know issues are being addressed.

Skills: Package Inspection, Medication Handling, Shipping Compliance, Data Entry, Postage Calculation, Address Verification, Lost Package Tracking, Customer Communication

• Collects sealed, packed prescription medications from the pharmaceutical counter.
• Compares information on labels and delivery notes to prescription label packages to verify accuracy of orders. 
• Enters any missing patient and prescription information into the database.
• Examines labels for red (urgent), purple (urgent with specific time frame), green (refrigerated medications) labels, and highlighted notes to ensure special instructions are followed.
• Provides routing information and issues instructions to ensure deliveries arrive on time and to their correct location.
• With the use of the tracking software program, tracks medications and medical supplies to their destination ensuring any problems that may arise are resolved so as to avoid delays.
• Researches delivery issues and keeps patients, caregivers, and other employees about status of orders.
• Enters special delivery notes onto database.
• Inspects packaging and contents of items for conformance to company specifications.
• Examines undelivered medications.
• Records factors causing medications or medical supplies to be returned.
• Determines if driver should re-attempt delivery.
• Handles refrigerated medications appropriately.
• Responds to instant messages (Bopup) so that other departments know issues are being addressed.

Skills: Prescription Verification, Label Examination, Delivery Coordination, Tracking Software Proficiency, Issue Resolution, Data Entry, Packaging Inspection, Communication Skills

• Experience in financial management/project management (previous experience working in a professional environment/ project management)
• Possess excellent Microsoft application skills (Excel, Word, Outlook, and Finance Oracle system)
• Experience with MS Project 
• Detail-oriented, with an emphasis on quality of work
• Proven exceptional work ethic, self-motivated, and highly driven
• Good verbal communication and writing skills 
• Polished " follow up" and information gathering skills
• Excellent organizational skills
• Formulating IT documentation
• Knowledge of project management procedures.
• Experience developing project initiation documents such as business cases, engaging stakeholders, developing solutions and implementing change.
• Gather information and advice for systems analysis and design for information systems so that the systems meet support needs.

Qualifications: BA in Business Administration with 3 years of Experience

• Ability to work a flexible schedule including evenings and weekends
• Computer skills are required in order to identify product and vendor information
• Previous forklift and/or lift truck experience 
• Time management and organizational skills 
• Excellent communication, customer service and problem solving skills
• Ability to read delivery invoices 
• Knowledge of/hands on experience with store products 
• Comfortable lifting merchandise to organize for customer pick up
• Experience supporting delivery of digital and non-digital programs of work, preferably in an agile environment.
• Experience with Jira, Confluence and Power BI 
• Advanced management skills and demonstrated capability to plan, monitor and deliver multiple concurrent projects / programs, including risk identification and management, budget development and management, optimise the allocation and use of resources and evaluate project / program effectiveness.

Qualifications: BA in Communication Studies with 2 years of Experience

• Excellent communication, organization and administration abilities
• Proficient in MS Office Products, Excel, Word, Outlook and PowerPoint
• Previous telephone experience 
• Team player, enthusiastic, positive attitude.
• Previous sales or guest service-related experience.
• Keen to learn new skills, open-minded.
• Must possess excellent written and oral communication skills.
• Must be highly organized.
• Maintain a working knowledge of products and trends within the industry.
• Must be able to motivate staff members, and be a team player.
• Self-starter able to work with minimal supervision.
• Required to complete a satisfactory criminal record check.

Qualifications: BA in Public Health with 4 years of Experience

• Experience in coordinating and supporting learning programs and events
• Proficient in Microsoft Office (Outlook, Excel, Word PowerPoint)
• Experience with Learning Management Systems 
• Experience successfully managing the organization and implementation of events for senior audience
• Exceptional professional interpersonal skills and the ability to interact with senior executives comfortably
• Strong project management, time management skills and the ability to work under pressure
• A proven record of achievement in a similar role which contributes to organisational excellence, high standards of performance and a positive organisational culture.
• Experience in Service Now 

Qualifications: BS in Health Administration with 5 years of Experience

• Communication and/or interpersonal skills for routine contacts with internal and some external stakeholders to discuss primarily factual information
• Strong organizational skills and an ability to manage multiple projects simultaneously and proactively
• Advertising internship or related experience 
• Extracurricular industry-related groups, organization membership 
• Proficient in Microsoft Office and Internet applications
• Have the mental and physical requirements to meet the above listed job responsibilities
• Knowledge of customer service principles and practices
• Demonstrates professional verbal and written communication skills

Qualifications: BS in Pharmaceutical Sciences with 4 years of Experience