DELIVERY COORDINATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: October 8, 2024 - The Delivery Coordinator excels in project management and organizational skills, adept at solving problems and managing data using various technical systems. Strong communication and networking abilities enhance collaboration in a fast-paced environment, ensuring exceptional service for internal and external customers. A self-motivated individual drives processes forward while maintaining professionalism and adapting to changing priorities.
Essential Hard and Soft Skills for a Standout Delivery Coordinator Resume
- Data Analysis
- Project Management
- Order Management
- Logistics Knowledge
- Statistical Skills
- Inventory Control
- Routing Software
- Technical Writing
- Quality Control
- Compliance Awareness
- Communication Skills
- Problem Solving
- Interpersonal Skills
- Adaptability
- Teamwork
- Time Management
- Customer Focus
- Attention to Detail
- Self-Motivation
- Conflict Resolution
Summary of Delivery Coordinator Knowledge and Qualifications on Resume
1. BS in Project Management with 2 years of Experience
- Creatively see opportunities for technology to enable increased service levels and automation
- Understand and adhere to corporate and departmental policies & procedures.
- Set clear expectations by providing accurate information and transparent communication.
- Educate and promote self-service options to customers
- Actively participate in all necessary training programs.
- Proactively provide and communicate process & system improvement needs.
- Work in a fast-paced, structured, dynamic and high transaction environment, with the ability to maintain composure in stressful situations.
- Speak & write English and Thai
- Comfortable on the phone
- Handle multiple tasks at once
2. BS in Information Technology with 5 years of Experience
- Efficient in Microsoft Office applications
- Experience in Call Center and/or Sales
- Knowledge of Siebel Selling System
- Delivery experience, for example in a warehouse or retail environment or customer service experience.
- Ability to read, write, and perform basic arithmetic (addition, subtraction).
- Experience working in a retail store OR customer service position.
- Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment.
- Experience following up on outstanding or incomplete customer orders, sales, deliveries, or installs.
- Proven skills, education, and/or applicable certifications required for success in the role
- Ability to collaborate fluently with cross-functional partners.
- A commitment to quality and investing in results that add value to the business
- Experience in Planning role with proven experience in large value inventories
- Proficient in standard data innovative tools such as Excel, Access, and SQL
3. BS in Operations Management with 4 years of Experience
- Excellent project management and organizational skills, including problem-solving
- Ability to manage and evaluate data, using a variety of technical systems to perform basic statistical analysis
- Strong communication and networking skills
- Ability to work collaboratively in a fast-paced, fluid environment, under pressure
- Self-motivated and have the enthusiasm to effectively drive this role forward
- Ability to learn and convey processes and procedures effectively
- General PC Skills including MS Office (including Excel & Pivot tables), Visio, Oracle systems, LMS system knowledge
- Experience working in an order entry or order management role
- Must possess a professional, friendly attitude and strong telephone handling skills to be able to quickly develop a rapport with internal and external customers over the phone
- Excellent interpersonal, written, and oral communication skills.
- Self-starter, able to effectively run multiple priorities and adapt to change within a fast-paced business environment