Job Summary:

• Work as an integrated member of project teams consulting on strategic planning and development projects on content coordination for document and media content production.
• Coordinate preparation of written and illustrated content from multiple teams (including consultants, analysts, engineers and in-house graphics staff).
• Manage workflow of content preparation for multiple projects simultaneously.
• Manage packaging and occasional hand-over of document content for translation into other languages (including those with right-to-left scripts).
• Plan and develop workshops for best understanding communicative requirements for stakeholder engagement and project outputs.
• Contribute to the development of new approaches to group collaboration workflows including undertaking individual or group research assignments where appropriate.
• Thinking creatively to produce new ideas and concepts and presenting to collaborators.
• Demonstrating illustrative skills with rough sketches, keeping abreast of emerging new media (particularly design programs such as InDesign, Illustrator, Photoshop, Acrobat).
• Estimating time required to complete work and prioritising workload, using additional help
• Creating style guides and report or presentation templates.
• Maintaining diagram libraries and storing completed work.

Skills on Resume: 

• Content Coordination (Hard Skills)
• Project Management (Soft Skills)
• Translation Coordination (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Collaborative Innovation (Soft Skills)
• Creative Ideation (Soft Skills)
• Design Proficiency (Hard Skills)
• Time Management (Soft Skills)

Job Summary:

• Write, design and edit clear and consistent content for end-to-end product as well as other touch points - this includes product flows, interface language, navigational nomenclature, emails, notifications, terminology, taxonomies, etc.
• Test and measure content to ensure it's impactful and optimized
• Use and improve localization processes to ensure copy is effective with customers in multiple markets
• Support the creation, maintenance and evolution of writing guidelines that are in line with brand and Tone of Voice
• Perform regular analysis and review of existing copy
• Articulate content design through various artifacts such as sketches, wireframes, prototypes, user flow diagrams, etc.
• Craft product narratives and develop an information architecture to support the content strategy
• Develop, maintain, and socialize content design styles and standards
• Align product content with marketing and customer support messaging
• Promote content design at Cruise and in the broader design community

Skills on Resume:  

• Write Design Edit (Hard Skills)
• Content Testing Optimization (Hard Skills)
• Localization Improvement (Hard Skills)
• Guideline Development (Soft Skills)
• Copy Analysis Review (Hard Skills)
• Content Articulation (Soft Skills)
• Information Architecture (Hard Skills)
• Content Alignment (Soft Skills)

Job Summary:

• Working with behavioural scientists to craft, write and edit content
• Embedding design thinking into the content production process
• Working with UX and product design to creatively use the right media to create dynamic interactions, deciding if the content should be presented as text, video or tools, etc.
• Modelling how content should behave within the product, including content flows and information architecture
• Content design/UX writing for the product
• Understanding and adhering to standards and guidelines
• Understanding user research requirements and participating in testing sessions
• Feeding into frameworks for evaluating content
• Championing accessibility and methodology within the business
• Helping to craft content production processes
• Collaborating with colleagues across the business to understand business and client priorities

Skills on Resume: 

• Behavioral Collaboration (Soft Skills)
• Design Thinking (Soft Skills)
• Media Creativity (Hard Skills)
• Content Modeling (Hard Skills)
• UX Writing (Hard Skills)
• Standards Adherence (Soft Skills)
• User Research (Soft Skills)
• Accessibility Advocacy (Soft Skills)

Job Summary:

• Partner with product designers and managers to define requirements, develop a content strategy, and shape user-focused experiences
• Plan, write, test, and edit in-product content that matches tone, voice, and style guidelines
• Collaborate with the self-service experience writers to balance in-product and help center content
• Using Proven Writing Skills And User Experience Design Principles To Craft Effective Content
• Taking Complex Language And Processes And Making Them Simple To Understand
• Owning The Content And Its Quality Throughout A User’s Journey, And Being Comfortable Using Evidence, Data And Research To Inform Decisions
• Asking The Right Questions, Crafting Solutions And Delivering Validated Digital Products To Users
• Collaborating With Designers On Information Architecture And The Overall Narrative And Messaging For Different Parts Of The User Journey
• Continuously Working To Evolve Content And Style Standards
• Promoting User-Focused Content Design Across Service Nsw And Other Government Agencies.
• Collaborate with media buyers in the planning of digital assets, conceptualizing, and creating performance marketing ads that drive prospective users to click and convert on ads including paid social, digital, email and landing pages.
• Partner with a copywriter to strategically think about business goals and create visually compelling designs that effectively communicate the message and goal required by the marketing team
• Work with the media buying team on a consistent basis to leverage data and learnings to optimize and determine actionable strategy and messaging that inform future creative processes and designs

Skills on Resume: 

• Content Strategy (Soft Skills)
• UX Content Writing (Hard Skills)
• Content Collaboration (Soft Skills)
• Simplification Skills (Hard Skills)
• Content Ownership (Soft Skills)
• Questioning Problem Solving (Soft Skills)
• Information Architecture (Hard Skills)
• Content Evolution (Soft Skills)

Job Summary:

• Lead On The Creation Of Website Content That Meets User Needs And Business Objectives.
• Work across The Communications Directorate To Support Broader Communications Objectives, Particularly In Improving The Website As One Of Critical Communications Channels.
• Support With The Development Of Content Strategies Based On User Research And Analytics Data And Iteratively Improve Existing Content.
• Help To Implement Style And Other Content Standards To Support Brand And Impact.
• Take Part In User Research And Work With Multidisciplinary Teams.
• Build Relationships Across Teams, Working Closely With Communication Colleagues And With Internal Topic Experts To Make Sure Content Is Accurate And Consistent.
• Review Others’ Work And Be A Source Of Advice On The Best Content Design Tools And Methods.
• Promote User-Centred Content Design Within And Outside The Directorate, Helping Others Outside Immediate Team To Understand And Work With The Benefits Of These Principles To Improve The Quality And Impact Of Nice’s Communications.
• Take Part In And Lead Discussions And Workshops As A Content Expert.
• Manage Content Creation Projects From Initial Discussion Through To Evaluation.
• Play an active role in evolving style guide to incorporate and establish industry best practices
• Communicate proactively with stakeholders to gather feedback and ensure cross-team alignment

Skills on Resume: 

• Website Content Creation (Hard Skills)
• Communications Support (Soft Skills)
• Content Strategy Development (Soft Skills)
• Style Implementation (Hard Skills)
• User Research Collaboration (Soft Skills)
• Relationship Building (Soft Skills)
• Content Review (Hard Skills)
• Stakeholder Communication (Soft Skills)

Job Summary:

• Plan, write, edit, test and improve UX content including interface language, navigational language, terminology and other written content throughout the company's experiences
• Apply and maintain consistency with content standards and design patterns
• Collaborate with designers, researchers, product managers, product marketers and engineers to serve a global content audience
• Share work and give feedback to teammates
• Own product copy and content strategy for the PC Express (online grocery) experience
• Work with product designers, crafting UX copy on PC Express interfaces that not only propel digital experiences but also physical ones
• Help facilitate user navigation, create seamless onboarding experiences, craft error messages and tooltips, along with other components of the end-to-end user experience
• Help improve and implement processes, resources, and standards for the Content Design team
• Collaborate with Product Designers, Researchers, Legal, Marketing, Product Managers, and Engineers, influence and adapt to stakeholders and their feedback
• Demonstrate the impact of work proactively and often, use data and customer insights to guide and advocate for work
• Contribute to conceptual explorations to understand and solve for some of most difficult customer experience challenges

Skills on Resume: 

• UX Content Development (Hard Skills)
• Content Standardization (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Feedback Exchange (Soft Skills)
• Content Strategy Ownership (Soft Skills)
• User Experience Facilitation (Soft Skills)
• Process Improvement (Soft Skills)
• Data-Driven Advocacy (Hard Skills)

Job Summary:

• Create content, graphics, templates, forms and more for full-scale marketing campaigns that utilize an industry-recognized email marketing automation platform (such as Marketo and/or Eloqua)
• Learn quickly when working within a digital Content Management System (CMS) to help produce, keep fresh and manage web content
• Produce copy and design that sits at the forefront of new media and technology, with a strong sense for everything that’s new and next in marketing, and the digital transformation thereof
• Identify and pitch opportunities that tap into or incorporate the latest trends in sales, business culture, creativity, executional approaches & techniques, and broader inspirations to produce the highest quality deliverable
• Lead content marketing efforts from strategy and editorial calendar creation to ideating and writing blogs, articles, guides, e-books, infographics, video scripts, white papers and more on B2B topics of interest to existing and potential customers that drive leads for sales
• Write, optimize and design content using search engine optimization (SEO) best practices that both generate action through persuasive messaging AND rank highly on industry-accepted search engines and web traffic
• Write and design ads, brochures, and other collateral, ensuring each adheres to consistent voice and tone and CPI Editorial Style Guide requirements
• Constructively critique and provide on-going review feedback of others’ work, ensuring the same level of adherence to company voice, tone, style, etc.
• Measure results on a regular basis, with the intent to continually learn and refine practices in ways that self-correct ineffective strategies and equally capitalize on effective methods to reproduce positive results
• Assist with social media content efforts (not including daily management) and contribute curated content

Skills on Resume: 

• Marketing Content Creation (Hard Skills)
• CMS Proficiency (Hard Skills)
• Innovative Design (Hard Skills)
• Trend Identification (Soft Skills)
• Content Marketing Leadership (Soft Skills)
• SEO Writing (Hard Skills)
• Brand Consistency (Soft Skills)
• Performance Analysis (Hard Skills)

Job Summary:

• Develop content for multi-national customers in key verticals and develop and execute content strategy aligned across customer base
• Writing dialogues for the a bot that consistently convey chosen persona and tone of voice
• Designing conversational flows that meet the needs of multiple user types across different messaging platforms
• Create content targeting specific audiences demonstrating scalable and repeatable practices
• User Interface Design Experience and Human-computer interaction design
• Writing dialogue for chatbots and understanding of the technology concepts behind Natural language Understanding/ Natural language Processing technology
• Writing training phrases for an NLU & Building journeys within a bot platform
• Own transformation of the knowledge capability in Vodafone Business from a reactive, document-based capability to a proactive, natural, intelligent, contextual and personalised experience in a range of channels
• Build towards a Cognitive Knowledge Management capability which aims to predict the information a customer needs
• Developing and maintaining the system's ability to translate questions and answers whilst maintaining the quality of the knowledge already in the system
• Work closely with internal teams and customers to develop references and good practices for white papers, blogs, and videos
• Define knowledge KPIs & goals, and report progress regularly with senior team

Skills on Resume: 

• Content Strategy Development (Soft Skills)
• Conversational Design (Hard Skills)
• Audience Targeting (Soft Skills)
• UI Design Experience (Hard Skills)
• Chatbot Dialogue Writing (Hard Skills)
• Natural Language Processing (Hard Skills)
• Knowledge Management (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)

Job Summary:

• Designing and prototyping experiences as part of end-to-end customer journeys
• Writing copy (micro and long-form)
• Working with Product Designers, UX Researchers and Engineers to understand and document user needs
• Ensuring content design requirements play a key role in product enhancements
• Contributing best practices to style guides and design systems
• Measuring and evaluating the successes and learnings of content design
• Create high-quality content across channels that meets user needs, business objectives and style guidelines.
• Drive a content perspective in all user stories and influence their squad and team to better understand user needs.
• Collaborate with UX designers, user researchers, product managers and developers to efficiently create user-centered journey prototypes and designs.
• Effectively build and manage relationships across the team and wider business to ensure content that meets regulatory, business and brand requirements.
• Regularly report on and present work to the wider business.
• Support the Content Design and User Centred Design communities by advocating for User Centred Design practice and sharing contributing research and work.

Skills on Resume: 

• Experience Prototyping (Hard Skills)
• Copywriting (Hard Skills)
• User Research Collaboration (Soft Skills)
• Content Design Integration (Soft Skills)
• Style Guide Contribution (Soft Skills)
• Content Evaluation (Hard Skills)
• User-Centered Content Creation (Hard Skills)
• Relationship Management (Soft Skills)

Job Summary:

• Design and prepare assets for use in Digital Menu Boards
• Create Adobe After Effect Animations and Sequences
• Create Visual Style Guides in collaboration with content developers
• Storyboarding and wireframing customer journeys
• Design UI’s for Digital Production products.
• Collaborate on UX design for core software products
• Maintain relevant and unique brand and product positioning and representation across digital channels and platforms
• Conduct tests & optimization of content & design elements
• Drive business & performance growth by building synergies between client in-house resources, agencies, Cognizant specialists and other stakeholders
• Develop and apply knowledge of design, UI/UX and dynamic creative while collaborating within agile, cross-functional delivery teams

Skills on Resume: 

• Digital Asset Design (Hard Skills)
• Animation Creation (Hard Skills)
• Visual Style Guide Development (Soft Skills)
• Storyboarding (Hard Skills)
• UI Design (Hard Skills)
• UX Collaboration (Soft Skills)
• Brand Consistency (Soft Skills)
• Content Optimization (Hard Skills)

Job Summary:

• Closely working alongside my own content team and external context designers to resolve any problems.
• Create writing styles, and content guides, and formulate a content strategy.
• Lead projects to identify user needs.
• Build strong relationships with content stakeholders from various teams across the sector.
• Identify opportunities to improve the editorial process for digital content.
• Host training sessions.
• Write in plain English.
• Write for the web with a focus on user needs.
• Proofread and edit content in line with best practice guidelines.
• Make simple changes to images and graphics.
• Display dedication to uniformity in relation to quality and tone of voice.

Skills on Resume: 

• Team Collaboration (Soft Skills)
• Content Strategy Development (Soft Skills)
• User Needs Analysis (Soft Skills)
• Stakeholder Relationship Building (Soft Skills)
• Editorial Process Improvement (Soft Skills)
• Training Facilitation (Soft Skills)
• Plain Language Writing (Hard Skills)
• Proofreading and Editing (Hard Skills)

Job Summary:

• Write clear user interface copy for current digital products and websites.
• Develop prototypes with other designers for small features and improvements to products.
• Work with user researchers to make sure content meets user needs.
• Work with product owners and other stakeholders 
• Prioritize requests and understand their requirements.
• Clearly communicate the features and improvements in design to engineers
• Collaborate with marketing, communications, and operations
• Create consistent messaging across products.
• Advocate best practices for content design across the business.
• Review, recommend and provide editorial and promotional content, creatives, product descriptions and other marketing enhancement across digital channels and platforms

Skills on Resume: 

• UI Copywriting (Hard Skills)
• Prototyping Collaboration (Soft Skills)
• User Research Coordination (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Request Prioritization (Soft Skills)
• Cross-Functional Communication (Soft Skills)
• Consistent Messaging (Soft Skills)
• Content Design Advocacy (Soft Skills)