COMMUNITY AND SOCIAL MEDIA MANAGER RESUME EXAMPLE

Published: August 1, 2024 - The Community and Social Media Manager leverages data and creativity to develop engaging content calendars featuring events and campaigns that attract and inspire the community and new customers. Promoting ongoing activities and communicating product features and updates, ensures brand values are clearly represented. Monthly reports on community sentiment and key performance indicators are produced to maintain a healthy and active social media presence.

Tips for Community and Social Media Manager Skills and Responsibilities on a Resume

1. Community and Social Media Manager, Nexus Digital Solutions, Austin, TX

Job Summary:

  • Build influencer communities and champion them to be content creators for the Magic brand
  • Interface and onboard new creators in line with the overall marketing goals
  • Work with the German Brand Manager to forge an ongoing digital Magic community that is open, inviting and positive.
  • Take consumer insights and forge them into actions and strategies.
  • Track the efficiency of community engagement and express them in ongoing reports.
  • Build community members into stars by working on engagement and promotion efforts.
  • Follow industry trends to continue exploring engagement ideas on the state-of-the-art of the industry.
  • Tasks related to creating social media strategies and reports:
  • Help develop independent content strategies by platform (Facebook, Twitter, Houzz, Pinterest, LinkedIn, etc.).
  • Create, curate and manage all digitally published content based on research and analysis.


Skills on Resume:

  • Community Building (Soft Skills)
  • Content Creation (Hard Skills)
  • Creator Onboarding (Soft Skills)
  • Consumer Insights Analysis (Hard Skills)
  • Engagement Tracking (Hard Skills)
  • Promotional Strategy (Soft Skills)
  • Trend Monitoring (Hard Skills)
  • Social Media Strategy (Hard Skills)

2. Social Media and Community Manager, Urban Growth Collective, Portland, OR

Job Summary:

  • Manage and develop social media content calendars for Facebook, IG, IG Stories, Twitter, YouTube, Pinterest, and emerging brand platforms.
  • Interpret brand strategies, goals, and campaigns and adapt to social media planning and activations
  • Create actionable plans to both grow and maintain followers for social media platforms
  • Find new content and engagement opportunities by staying in tune with the always-evolving industry.
  • Coordinate with Creative team and content writers to develop content calendars, including image sourcing and copywriting, and participate in organic social media strategy.
  • Keep an eye on all social media platforms, and related blogs, to ensure content is timely and on track.
  • Develop out-of-the-box ideas that build brands on and beyond social platforms
  • Lead community management, scheduling, and engagement on all platforms, with a strong emphasis on Instagram, Facebook, and Twitter, and engage with fans/followers on website platforms.
  • Manage comments and collect customer feedback from all channels & platforms
  • Lead interaction between fans and the brand to ensure a positive community and customer experience. 
  • Ensure questions, comments and related opportunities are answered with speed and judgment and in alignment with brand values
  • Ability to analyze social data to support strategic and executional recommendations


Skills on Resume:

  • Content Management (Hard Skills)
  • Brand Strategy (Soft Skills)
  • Follower Growth (Hard Skills)
  • Trend Monitoring (Hard Skills)
  • Content Coordination (Soft Skills)
  • Creative Ideas (Soft Skills)
  • Community Engagement (Soft Skills)
  • Data Analysis (Hard Skills)

3. Social Media and Community Manager, GreenWave Innovations, Boulder, CO

Job Summary:

  • Work closely with the marketing and design teams to ensure messaging is consistent and aligned with values and voice, adapting and reacting to trends, and events in the digital healthcare industry
  • Manage daily all social media platforms and tools
  • Posting, reposting, scheduling, responding to comments and jumping on social trends and topics.
  • Launch visually stunning and well-curated Instagram and Youtube accounts with a uniquely creative strategy that will set Firefly apart from other brands in the industry.
  • Build and oversee the social media content calendar and plan optimized organic content and campaigns that support initiatives across the business.
  • Work with current social media / marketing analytics consultant to manage social media budget for boosting content and sponsoring posts.
  • Work with UX and analytics teams to test campaign content and get user feedback to optimize messaging across all channels.
  • Collaborate with the UX team to maintain an accurate and on-brand presence in communities across the digital landscape as well as monitor/optimize user feedback and reviews (e.g. Google, Yelp, Healthgrades, Consumer Reports, etc).
  • Measure the success of social media marketing efforts by developing actionable KPIs and dashboards for program monitoring, sharing results with the broader team and key stakeholders regularly.
  • Proactively make recommendations on strategy based on social media trends and emerging platforms.


Skills on Resume:

  • Consistent Messaging (Soft Skills)
  • Platform Management (Hard Skills)
  • Trend Engagement (Soft Skills)
  • Creative Strategy (Soft Skills)
  • Content Planning (Hard Skills)
  • Budget Management (Hard Skills)
  • Campaign Testing (Hard Skills)
  • KPI Development (Hard Skills)

4. Social Media Community Manager, Stellar Marketing Agency, Raleigh, NC

Job Summary:

  • Collaborate with the content manager to develop a cohesive storyline, and curate content that meaningfully engages the community. 
  • Help shape and implement community and influencer marketing strategies
  • Build and manage a network of content creators
  • Foster relationship with the consumer through social media engagement
  • Develop and own a calendar to guide the creation of relevant content
  • Create a social media calendar and collaborate with the Content Manager to establish content strategies and calendars.
  • Pull data from various sources using a range of web analytics tools.
  • Perform competitive analyses to identify actionable competitive trends & insights.
  • Staying on top of the latest ad tech, as well as content marketing best practices 


Skills on Resume:

  • Storyline Development (Soft Skills)
  • Influencer Marketing (Soft Skills)
  • Network Management (Soft Skills)
  • Social Engagement (Soft Skills)
  • Content Scheduling (Hard Skills)
  • Data Analytics (Hard Skills)
  • Competitive Analysis (Hard Skills)
  • Ad Tech Knowledge (Hard Skills)

5. Social Media and Community Manager, Bright Horizons Media, Madison, WI

Job Summary:

  • Developing organic content strategy.
  • Creating and implementing strong content across all Babybee social media channels (Facebook, Instagram, Pinterest, Youtube, etc).
  • Coordinating competitions and brand collaboration calendar.
  • Coordinating online live demonstrations through Facebook.
  • Reporting on the effectiveness of campaigns, ads, and posts and adjusting the strategy accordingly.
  • Assistance with end-to-end campaign creation and coordination.
  • Assisting with all photography and video shoot content.
  • Strategy and execution of blog content.


Skills on Resume:

  • Content Strategy (Hard Skills)
  • Social Media Management (Hard Skills)
  • Collaboration Coordination (Soft Skills)
  • Live Demonstrations (Soft Skills)
  • Campaign Reporting (Hard Skills)
  • Campaign Coordination (Soft Skills)
  • Photography Assistance (Hard Skills)
  • Blog Strategy (Hard Skills)

6. Community and Social Media Manager, EcoTech Enterprises, Boise, ID

Job Summary:

  • Translate brand marketing stories into compelling Social media, Influencer marketing and PR strategies that support the brand’s growth objectives and deliver strong brand connections.
  • Demonstrate an omnichannel mindset and collaborate extensively with the Marketing, Product and Digital Teams in order to deliver integrated, channel-agnostic consumer experiences.
  • Lead and manage internal and external creative partners, providing strategic & creative guidance throughout the whole collaboration process and ensuring that all programs are brought to life at the highest execution levels.
  • Develop strategic relationships with key brand and vendor partners to build impactful and successful coop marketing programs and partnerships.
  • Deploy the adequate reporting systems to monitor brand sentiment and engagement across all media and social media channels. Provide the wider team with regular insights on market trends and innovations.
  • Play a key role in defining the overall social media strategy, translating brand marketing objectives into strong social media plans that increase reach, drive engagement, brand affinity and ensure Foot Locker elevates its position as an indispensable digital brand
  • Lead the development of consumer-facing messaging and brand interactions across Sidestep social media properties - Facebook & Instagram.
  • Provide direction on the development of social content, manage the content production process with internal and external parties and ensure deployment across the channels.


Skills on Resume:

  • Marketing Translation (Soft Skills)
  • Omnichannel Collaboration (Soft Skills)
  • Creative Management (Soft Skills)
  • Strategic Partnerships (Soft Skills)
  • Reporting Systems (Hard Skills)
  • Social Media Strategy (Hard Skills)
  • Consumer Messaging (Soft Skills)
  • Content Development (Hard Skills)

7. Community and Social Media Manager, Quantum Leap Strategies, Columbus, OH

Job Summary:

  • Establish clear campaign KPI’s and metrics and lead the social team in achieving the defined objectives.
  • Drive innovation and foster a test-and-learn mentality within the team.
  • Develop and manage Sidestep’s network of media & influencer partners - directly or indirectly through agency partners.
  • Develop an activity calendar in full alignment with the Seasonal marketing plans, product and business priorities and guide the execution of these programs.
  • Lead the development of PR plan that bring innovation and disruption to the marketplace and deliver earned media value in the lifestyle media segment.
  • Explore and recommend cross-marketing opportunities with other companies tied to the lifestyle of the target consumer. 
  • Partner with the cross-functional team to execute at the highest possible quality standards.
  • Establish clear campaign KPI’s and metrics and lead the brand activation team in achieving those goals
  • Lead and manage external agencies


Skills on Resume:

  • KPI Establishment (Hard Skills)
  • Team Innovation (Soft Skills)
  • Influencer Partnerships (Soft Skills)
  • Activity Scheduling (Hard Skills)
  • PR Planning (Soft Skills)
  • Cross-Marketing (Soft Skills)
  • Quality Execution (Soft Skills)
  • Agency Management (Soft Skills)

8. Social Media Community Manager, BlueSky Digital, Charleston, SC

Job Summary:

  • Work on-site with clients, supporting always-on organic and paid social media efforts for a dedicated brand.
  • Act as the day to day point of contact for the Digital and Social Media Market client.
  • Build the brand's presence across chosen social media channels through posting and community management which may include Facebook, Twitter, Instagram, YouTube and Pinterest.
  • Strategize, plan, create and coordinate team approval of the content calendar on a monthly and quarterly schedule.
  • Develop visual (static and motion) and copy assets that satisfy the program strategy, leveraging social and target insights.
  • Own the social media postings for the brand's owned social channels.
  • Lead the response management on a daily basis, interacting and responding to users in a timely matter.
  • Act quickly when responding to users, developing content and postings when opportunities arise.
  • Own social media listening practices in an always-on fashion, uncovering relevant insights and synthesizing them into actionable recommendations.
  • Lead the creative briefing, production management and approval of all social assets.


Skills on Resume:

  • Client Support (Soft Skills)
  • Digital Point-of-Contact (Soft Skills)
  • Community Management (Soft Skills)
  • Content Calendar (Hard Skills)
  • Asset Development (Hard Skills)
  • Social Posting (Hard Skills)
  • Response Management (Soft Skills)
  • Social Listening (Hard Skills)

9. Community and Social Media Manager, Radiant Media Group, Louisville, KY

Job Summary:

  • Act as the day-to-day client social media lead, ensuring content creation and publishing is best in class
  • Help provide strategic, audience-centric social media analysis and counsel for senior clients to improve output
  • Develop standards, systems and best practices for community management, content creation, distribution, and reactive content and creative ideas common to the unpredictable nature of sport
  • Work with designers and producers to build creative concepts both for day-to-day posting and large hero campaigns
  • Perform video edits and creative content using Premiere Pro, After Effects, and Photoshop
  • Evaluate the value of work for clients, driving successful metrics across key channels, (i.e. YouTube, Twitter, Facebook and Instagram and other relevant/emerging platforms)
  • Display strong technical proficiency in social media platforms and inherent curiosity about emerging platforms
  • Understanding of social media buying and how it complements organic content
  • Understanding of wider digital ecosystem and how it can impact social media success


Skills on Resume:

  • Client Leadership (Soft Skills)
  • Strategic Analysis (Hard Skills)
  • Best Practices (Hard Skills)
  • Creative Collaboration (Soft Skills)
  • Video Editing (Hard Skills)
  • Metrics Evaluation (Hard Skills)
  • Technical Proficiency (Hard Skills)
  • Digital Ecosystem (Hard Skills)

10. Social Media and Community Manager, Summit Social Strategies, Des Moines, IA

Job Summary:

  • Design and deliver B2B social media campaigns to support organisational objectives, leveraging best practice methods
  • Produce high quality social media content, leveraging existing content such as thought leadership articles, case studies, news stories and product collateral.
  • Support bids with targeted social media activities
  • Moderate and interact with posts from community members, encouraging ongoing discussion to grow the community
  • Work with subject matter experts to seed content to generate engagement and start conversations
  • Foster and strengthen new relationships with key influencers within the community
  • Develop a strong understanding of client businesses, their business problems and the business and technical environments in which they operate
  • Create audience personas and use them to target posts and develop messaging
  • Stay abreast of industry trends and key competitors’ social media and communities to identify areas of opportunity
  • Plan and participate in the launch of new services, products, and new partnerships agreements, which involve several different departments
  • Monitor and report on performance, adopting and sharing learnings for continual improvement


Skills on Resume:

  • Campaign Design (Hard Skills)
  • Content Production (Hard Skills)
  • Targeted Activities (Soft Skills)
  • Community Moderation (Soft Skills)
  • Expert Collaboration (Soft Skills)
  • Influencer Relations (Soft Skills)
  • Business Understanding (Soft Skills)
  • Audience Targeting (Hard Skills)

11. Social Media and Community Manager, Synergy Marketing, Albuquerque, NM

Job Summary:

  • Develop strategic concepts for Yokoy's global social media channels and key individuals
  • Launch campaigns to actively engage the community on social media channels (community management) 
  • Ensure that brand consistency is maintained across all social media channels
  • Experiment with new tools, platforms, and interactive content formats to meet growth goals
  • Work with other departments to create and maintain the content
  • Collect and analyze user data to help other marketing functions refine their strategy
  • Continuously optimize content across all social media channels and then report on key KPIs
  • Keep us up to date on the latest trends, including competitor positioning in messaging
  • Create own social media guidelines, tutorials, and plans to develop Yokoy team members into appropriate brand ambassadors


Skills on Resume:

  • Strategic Concepts (Soft Skills)
  • Campaign Launch (Hard Skills)
  • Brand Consistency (Hard Skills)
  • Tool Experimentation (Hard Skills)
  • Content Collaboration (Soft Skills)
  • Data Analysis (Hard Skills)
  • Content Optimization (Hard Skills)
  • Trend Monitoring (Hard Skills)

12. Social Media and Community Manager, Innovate Media Solutions, Richmond, VA

Job Summary:

  • Take a hands-on approach to Immerse yourself in Matrixport, gaining a deep understanding of business and customers.
  • Review existing Indonesian social media and community channels and activities to identify new opportunities, and look to implement best practices.
  • Lead, strategize, implement and optimize social media marketing and community engagement.
  • Create and manage a social media calendar with a large focus on Telegram, Instagram, Twitter, and Facebook.
  • Build and maintain a brand community by proactively engaging with audiences across platforms.
  • Collaborate with internal and external stakeholders to develop omnichannel content that nurtures leads, increases engagement, and ultimately drives channel and user growth.
  • Monitor, research, and stay ahead of industry developments, creative trends, culturally relevant moments, and emerging conversations to push social media efforts forward and stay top of mind.
  • Manage data analysis, reporting, and third-party tools associated with social channels.


Skills on Resume:

  • Business Understanding (Soft Skills)
  • Opportunity Identification (Hard Skills)
  • Social Media Strategy (Hard Skills)
  • Content Calendar (Hard Skills)
  • Community Engagement (Soft Skills)
  • Stakeholder Collaboration (Soft Skills)
  • Trend Monitoring (Hard Skills)
  • Data Management (Hard Skills)

13. Community and Social Media Manager, Cascade Creative Agency, Spokane, WA

Job Summary:

  • Use data and creative thinking to build and maintain a content calendar with fun events, contests, and other campaigns designed to foster, engage and inspire community and new customers.
  • Attract potential customers by talking about ongoing activities and ensure that people are getting excited 
  • Represent values/vision and communicate clearly about product features and updates.
  • Write creative social media posts and email newsletters to promote and grow the brand and values. 
  • Build monthly reports on community sentiment, feature requests and other KPIs to reflect the health of community and social media channels.
  • Inspire community conversations and make sure the discussions are friendly and respectable.
  • Find key influencers in the community and leverage these members to help evangelize Trality.
  • Be active in Discord and social media channels on a daily basis to know how the community feels, moderate comments and communicate any urgent cases to the other departments.
  • Distribute information and insight gathered in an easily digestible manner.


Skills on Resume:

  • Content Calendar (Hard Skills)
  • Customer Attraction (Soft Skills)
  • Clear Communication (Soft Skills)
  • Creative Writing (Hard Skills)
  • Community Reporting (Hard Skills)
  • Conversation Facilitation (Soft Skills)
  • Influencer Engagement (Soft Skills)
  • Active Moderation (Soft Skills)

14. Community and Social Media Manager, Pinnacle Promotions, Tulsa, OK

Job Summary:

  • Handle day-to-day operations and manage social media accounts, including Facebook, Instagram, Tiktok, and Youtube
  • Create creative content across all organic social channels to cultivate an engaged community around brand and products
  • Set, plan and implement social media and communication campaigns and strategies
  • Work closely with different departments to execute strategic, engaging, and creative social campaigns
  • Be a creative storytelling champion for the social strategy in partnership with brand, influencer, and content marketing teams
  • Stay ahead of the curve when it comes to emerging technologies, product launches, and new opportunities to grow its community
  • Analyze engagement metrics, carry out A/B testing, and identify opportunities to maximize results
  • Establishing Privasee’s social media platforms as a media channel: a go-to place for the community to be entertained, educated and inspired.
  • Conceptualising, managing and creating visual and written content to engage, educate, entertain and empower Privasee’s community of data privacy enthusiasts.
  • Keeping Privasee ahead of the curve and at the forefront of the industry by engaging with new technologies, new social media platforms, new trends and new ways of working.
  • Working closely with the wider team to analyse data and insights to maximise the impact of content.
  • Ensuring content is distributed and optimised via the best means possible to reach, engage and excite community.


Skills on Resume:

  • Account Management (Hard Skills)
  • Content Creation (Hard Skills)
  • Campaign Planning (Hard Skills)
  • Cross-Department Collaboration (Soft Skills)
  • Storytelling (Soft Skills)
  • Technology Awareness (Hard Skills)
  • Engagement Analysis (Hard Skills)
  • Content Optimization (Hard Skills)

15. Community and Social Media Manager, Horizon Community Outreach, Lincoln, NE

Job Summary:

  • Work with central team to launch and manage ANZ social channels across multiple products
  • Owning, establishing and driving content initiatives related to ANZ across all social media platforms
  • Social media community management across Facebook, Twitter, Discord etc, including but not restricted to replying to tweets, DMs, community engagement
  • Pitch and organise community events
  • Manage weekly reporting and growth goals for social channels
  • Contribute to regional APAC Social Media & Community strategy
  • Keep finger on the pulse of the gaming community in ANZ and report sentiment back to HQ. 
  • Coordinate across the organisation on strategic communications and reactive messaging 
  • Optimise existing social media channels and iterate on best practices, as well as identifying emerging platforms and trends within the social media space
  • Evaluating and developing post-mortems for social media initiatives, coordinating feedback from marketing, business intelligence, development teams, and external agencies


Skills on Resume:

  • Channel Management (Hard Skills)
  • Content Initiatives (Hard Skills)
  • Community Engagement (Soft Skills)
  • Event Organization (Soft Skills)
  • Reporting Goals (Hard Skills)
  • Strategy Contribution (Soft Skills)
  • Sentiment Reporting (Hard Skills)
  • Communication Coordination (Soft Skills)

16. Community Manager for Social Media Platforms, Elevate Digital Marketing, Birmingham, AL

Job Summary:

  • Overall development, execution and management of social media campaigns including content creation, publishing, measuring and launching newly developed products through text, image and video on the primary social platforms of Facebook, Instagram, Pinterest, Twitter and Tumbler
  • Oversee day to day management of campaigns to align with marketing strategies and ensure consistency in messaging
  • Manage and grow social media channels raising awareness of Canine Company to attract new followers and new clients. 
  • Create innovative and engaging social content throughout the process
  • Own, plan and execute Company’s social media community calendar
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate the publication times and collaborate between departments to manage planning and execution
  • Monitor social platforms for relevant conversations, respond to comments and customer queries in a timely manner
  • Monitor social media progress using web analytic tools
  • Stay up-to-date with digital technology trends
  • Drive engagement with social media “influencers”


Skills on Resume:

  • Campaign Management (Hard Skills)
  • Content Creation (Hard Skills)
  • Channel Growth (Soft Skills)
  • Community Calendar (Hard Skills)
  • Event Participation (Soft Skills)
  • Cross-Department Coordination (Soft Skills)
  • Platform Monitoring (Hard Skills)
  • Influencer Engagement (Soft Skills)

17. Community and Social Media Manager, Evergreen Media Group, Eugene, OR

Job Summary:

  • Drive a social media response and engagement strategy across all platforms
  • Stay up to date with social best practices, competitor activity, and category trends
  • Work closely with the Customer Success team to develop a streamlined process for handling inquiries
  • Create dashboards to effectively respond to (or triage) all inquiries and comments in a timely manner
  • Identify and engage with influencers across all social channels
  • Identify companies that are thought leaders in space. 
  • Like their posts and share insights with communities
  • Create a social media escalation strategy to deliver customer solutions and manage company information.
  • Refine social listening strategy to determine share of voice across channels and respond to inquiries and comments outside of owned properties 
  • Identify opportunities where we should have a presence and build those conversations.
  • Produce regular engagement reports highlighting response times, overall engagement metrics, and positive/negative exchanges to continually improve the community experience
  • Investigate and recommend additional software tools to support growth
  • Launch an online community growth plan (ie LinkedIn Group or Facebook Group), creating a curated experience for the target audience and facilitating conversation stemming from ZoomInfo core content themes


Skills on Resume:

  • Engagement Strategy (Soft Skills)
  • Trend Monitoring (Hard Skills)
  • Inquiry Handling (Soft Skills)
  • Dashboard Creation (Hard Skills)
  • Influencer Engagement (Soft Skills)
  • Thought Leader Interaction (Soft Skills)
  • Escalation Strategy (Hard Skills)
  • Social Listening (Hard Skills)

18. Community and Social Media Manager, Riverside Creative Solutions, Boise, ID

Job Summary:

  • Assist in the day-to-day running of all social media channels, under the direction of the Senior Social Manager.
  • Engaging with fans and followers to build relationships with the community and encourage engagement.
  • Working alongside the senior social media manager to generate new ideas for social content to drive communications.
  • Assisting the implementation of social content calendar ensures social media content is regular, relevant and engaging with the community.
  • Writing engaging copy for use on relevant social media platforms.
  • Assisting with monthly reporting on social media engagements within the community.
  • Monitoring product feedback to relay customer insights gained from online conversations within the community.
  • Social Media customer service.
  • Assisting with influencer outreach program and handling logistics involved
  • Creating content for relevant and engaging content for Tik tok and all other channels if needed
  • Assist with logistics of all influencer outreach, send outs and events.
  • Support with all team administration duties.


Skills on Resume:

  • Social Media Management (Hard Skills)
  • Community Engagement (Soft Skills)
  • Content Ideation (Soft Skills)
  • Calendar Implementation (Hard Skills)
  • Copywriting Skills (Hard Skills)
  • Engagement Reporting (Hard Skills)
  • Feedback Monitoring (Soft Skills)
  • Influencer Outreach (Soft Skills)