Job Summary:

• Support the execution of CMO workplan and related activities
• Support Change Managers and Project Managers in the execution of the change management plan across a portfolio of projects (map projects, key milestones, accomplishments, and upcoming priorities)
• Support the integration and standardization of change management activities across the portfolio (CM tools and templates, document access, version control and updates).
• Coordinate Change Management assessments, and lead data collection and analysis, review, analyse, and maintain the data as well as report on findings.
• Liaise between the Transformation Office, Learning & Development (L&D), and ither business units to coordinate and implement training plans.
• Build and maintain the project impact heatmap using data from the project portfolio and project managers i.e., milestones, key dates etc.
• Support the execution of standard change management activities across the project portfolio to ensure consistency in service and integration into project plan(s).
• Manage the master stakeholder register in partnership with the Director, Change Management & Process Excellence. 
• Ensure stakeholder representation across the project portfolio and alignment of project activities to the people side of change.
• Lead maintenance and expansion of the current Change Champion Network, in collaboration with Change Managers
• Planning, analysing, reporting, onboarding and offboarding activities, administrative tasks, and participating in regular sessions
• Lead CMO survey, data collection, analysis, and reporting activities.
• Manage data, define and implement a data management plan, with guidance and support from CMO personnel. 
• Prepare corresponding deliverables.
• Facilitate the PMO Collective agenda topics, stakeholder communications and general support.

Skills on Resume: 

• Change Management Proficiency (Hard Skills)
• Project Coordination and Management Skills (Hard Skills)
• Data Analysis and Management (Hard Skills)
• Stakeholder Engagement and Communication (Soft Skills)
• Training and Development Coordination (Soft Skills)
• Reporting and Documentation (Hard Skills)
• Survey and Feedback Analysis (Hard Skills)
• Leadership and Team Collaboration (Soft Skills)

Job Summary:

• Build out and run Project Management Office, providing full project lifecycle reporting.
• Ownership of maintaining the new product, office and exchange registers.
• Management of small/medium sized projects.
• Performing analysis of new business change initiatives and participating in the learning of lessons.
• Management of Change governance reporting and ownership of issue management including deep-diving issue analysis.
• Maintaining all Change Management documentation including the Framework, Procedures, Policies, Guidelines and Templates.
• Working with business areas globally in the ongoing firm-wide build out of the Change Framework, working to provide accurate reflection of information and challenge where appropriate.
• Monitoring the delivery of preventative and corrective action plans for Projects.
• Management of Information Technology Change Management deliverables. 
• Defining requirements, attending working groups and helping in prioritisation.
• Managing Change Management tools, including administration and any developments such as reporting etc.
• Build out governance reporting using Power BI and MS Project.
• Support roll-out of individual Change Framework components.
• Assist in the management of the Business Change Committee.
• Providing training and guidance to other business areas on the Change Framework, including Change Management technology.

Skills on Resume: 

• Project Management Office Leadership (Hard Skills)
• Project Lifecycle Reporting (Hard Skills)
• Change Management Expertise (Hard Skills)
• Analytical Skills (Hard Skills)
• Stakeholder Management (Soft Skills)
• IT Change Management (Hard Skills)
• Governance and Reporting (Hard Skills)
• Training and Development (Soft Skills)

Job Summary:

• Strategize and partner on all project activities from a change management perspective as it relates to all phases of the project lifecycle
• Lead the design and development of comprehensive communication plans and associated communications
• Lead the design, development, and delivery of comprehensive training programs and materials to be delivered to key stakeholders
• Lead support model and service delivery related readiness activities including preparation for organizations/departments impacted by a recent change initiative
• Develop and execute plans to support the successful delivery of plans and activities include stakeholder engagement, communication, assessment and sustainment
• Proactively build and manage strong relationships with key stakeholders to ensure successful project execution
• Act as the integrator and communication focal point for all change and education deliverables within specific project tracks and ensure completeness of the change management plan
• Identify potential people risks and anticipated points of resistance
• Develop plans to mitigate concerns
• Provide formal and informal change management coaching to the project team and business stakeholders
• Share best practices with the change management & training team to accelerate the development of change readiness, training roll out, and sustainment acumen across the program
• Approve/reject emergency changes and manage change schedule
• Work closely with the Incident & Problem Manager

Skills on Resume: 

• Change Management Strategy (Hard Skills)
• Communication Plan Development (Hard Skills)
• Training Program Leadership (Hard Skills)
• Readiness and Support Model Development (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Risk Mitigation (Hard Skills)
• Change Management Coaching (Soft Skills)
• Incident and Problem Management Collaboration (Soft Skills)

Job Summary:

• Develop and manage communication and engagement strategies to create awareness and desirability about the upcoming transformations.
• Oversee and track changes as develop, including for new products and services implementation, communication, and training.
• Assess end user adoption readiness, analyze the outcome and recommend mitigations to executive leadership.
• Identify and understand the gaps in client (internal and external) engagement, suggest mitigations to address these gaps.
• Build relationships with client (internal and external), be a trusted advisor for them.
• Help enable change advocates within the bank and clients to drive end user adoption and generate enhanced user experience with change.
• Use systems to help track and monitor changes.
• Partner with the Change Management managers to drive assessment, planning, execution, and measurement of change management plan for each implementation.
• Partner with project team leaders to collect, analyze, summarize, and communicate the change impacts resulting from the SAP implementation.
• Collect and analyze data regarding sentiment and readiness throughout the project through surveys, interviews, and other methods.
• Partner with Change Management manager to deploy, track and report on training for end users.
• Partner with Communications Manager to support development of communications and help measure and track effectiveness.

Skills on Resume: 

• Communication Strategy Development (Hard Skills)
• Change Management Oversight (Hard Skills)
• Adoption Readiness Assessment (Hard Skills)
• Client Engagement Analysis (Hard Skills)
• Stakeholder Relationship Building (Soft Skills)
• Change Advocacy and Enablement (Soft Skills)
• Change Tracking and Monitoring (Hard Skills)
• Collaboration and Partnership (Soft Skills)

Job Summary:

• Support and drive change management activities within the Group Operations Development department
• Ensure there is a structured and robust communication plan and materials to support Group change projects
• Create innovative material that portrays messages and feature benefits ensuring end-user adoption is maximized
• Develop and deliver high quality communication
• Develop and refine change management strategies that increase the value of Project features and development
• Conduct and maintain stakeholder analysis artifacts
• Lead and consult on change readiness activities
• Work with Business Units, User Group forums and the Change network to ensure consistency in process and communications used
• Engage with users to introduce and promote new capabilities, driving adoption and realizing benefits
• Measure the effectiveness of change working with Product owners to formulate feature values, baselines and adoption of change measurements
• Manage and coordinate all data / MI in respect of change programmes, including updating and tracking projects and adoption of new capabilities
• Liaise with Business Units, User Group forums and the Change network to ensure that feedback is incorporated into Product Development
• Monitoring progress against agreed timelines and benefits, identifying key risks, resolving issues and initiating timely corrective action

Skills on Resume: 

• Change Management Expertise (Hard Skills)
• Communication Strategy (Hard Skills)
• Innovative Content Development (Hard Skills)
• Stakeholder Management (Hard Skills)
• Change Readiness (Hard Skills)
• Collaboration and Consistency (Soft Skills)
• Measurement and Evaluation (Hard Skills)
• Project Management and Coordination (Hard Skills)

Job Summary:

• Responsible for creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance.
• Apply transformation principles, methods and diagnostics in the disciplines of change leadership, process/system integration and organization design.
• Translate business strategy into specific transformation change management strategy, goals and deliverables.
• Design, implement and advance large-scale transformation and change initiatives.
• Assist in managing multiple large, complex projects with diverse stakeholders and project partners.
• Utilize diagnostic approaches to discover engagement approaches, impacts, benefits and barriers to influence adaptation and adoption of solutions.
• Integrate the transformation resource plan into the overall project plan.
• Drive transformation contributions and deliverables to meet client needs.
• Assist with identifying, analyzing and preparing risk mitigation tactics.
• Assist with coaching external clients.
• Assist with the evaluation and ensure user readiness.
• Track and report challenges and issues.

Skills on Resume: 

• Change Management Strategy (Hard Skills)
• Transformation Leadership (Hard Skills)
• Strategic Alignment (Hard Skills)
• Project Management (Hard Skills)
• Diagnostic Skills (Hard Skills)
• Resource Planning (Hard Skills)
• Client Engagement (Soft Skills)
• Risk Management (Hard Skills)

Job Summary:

• Workstream support for the Change Management, providing and reviewing relevant inputs into status reporting
• Act as the point of contact for questions and concerns related to Change Management and Communications
• Identify, raise, and escalate risks and issues related to Change Management, people engagement and achievement of the NewChapter desired future culture, establish early warning mechanisms and proactively develop and implement mitigation plans.
• Responsible for Change Management & Communications workstream deliverables to drive engagement and adoption of NewChapter Initiatives e.g., the Stakeholder Impact Analysis, Change Tracking, Change Strategy and the definition and execution of the Change & Communications Plans and associated materials
• Content creation for change management enablement and central interventions i.e., campaigns, Change Measurement Survey actions plans which require central content creation, support for L&D for Change Management training
• Change management support for all key stakeholders (Programme Leads, HR Managers) and T50 alignment and enablement activities
• Ensure all Communication Plans, materials and branding are aligned, incorporating communications best practice and complementary to overall corporate communications priorities, guidelines, and planned communications.
• Co-ordinate and support the Change Network for the duration of the Programme including assisting the TMO Change Management Lead to upskill employees to mobilise the Change Network
• Collaborate across the workstreams to proactively understand how proposed changes are likely to impact people at Norgine both explicitly in terms of changes to roles and ways of working, and implicitly in terms of engagement and ability to perform roles effectively.
• Support workstream leads to integrate change management initiatives into workstream plans
• Identify and manage anticipated resistance and feed this into Change & Communications deliverables i.e., Change Impact Analysis, Change Intervention Plans
• Coordinate the effective execution of change management and communications interventions in close collaboration with the respective owners as per the plans

Skills on Resume: 

• Change Management Expertise (Hard Skills)
• Communication Skills (Hard Skills)
• Risk Management (Hard Skills)
• Content Creation (Hard Skills)
• Stakeholder Management (Hard Skills)
• Team Coordination (Hard Skills)
• Adaptability and Flexibility (Soft Skills)
• Integration and Collaboration (Soft Skills)

Job Summary:

• Provides broad scope Organizational Change Management support for related projects in the IT space
• Responsible for the OCM work in multiple projects, or for parts of complex projects, depending on the change impact level
• Integrates behavioral change management techniques, methodologies, and tools into the project lifecycle
• Helps drive OCM inclusion and delivery within the IT project, managing design, production, and delivery of items including but not limited to Benefits Statement, Stakeholder Analysis & Engagement, Change Strategy/Plan, Communication Plan/Product, Change Impact Analysis, Gap Analysis, Training Plan, Production, Presentation, and Strategy/Tools to sustain the change.
• Determines adoption metrics and goals, and the supporting adoption strategies
• Works with the Business to set Stakeholder engagement strategy
• Works as a team member with other OCM support professionals
• Works in a collaborative development environment
• Manages the design, development, and delivery of communications with the project team and business stakeholders

Skills on Resume: 

• Change Management Expertise (Hard Skills)
• Behavioral Change Management (Hard Skills)
• Project Management (Hard Skills)
• Adoption Strategy Development (Hard Skills)
• Stakeholder Engagement (Hard Skills)
• Team Collaboration (Soft Skills)
• Communication Skills (Soft Skills)
• Analytical and Problem-Solving Skills (Hard Skills)

Job Summary:

• Applies a structured organizational change management methodology or framework to create strategies that support the adoption of any changes required by a project or initiative performed by ODST.
• Guides the delivery of organizational change management services, primarily change discovery, stakeholder and leadership alignment, end user engagement, change readiness and adoption measurement, as well as behavior and culture enablement.
• Coordinates and executes change management activities with cross-functional teams and stakeholders.
• Drives adoption and usage of changes within the organization, ensuring ODST meets project objectives on time and on budget and fulfills client needs.
• Partners with change initiators (business stakeholders and ODST project teams) to understand critical requirements and change impacts.
• Identifies and segments key stakeholders based on influence and impact over the change project’s success.
• Conducts impact analyses and assesses change readiness for identified key stakeholders 
• Tailors change management activities based on the results of these assessments to ensure maximum employee adoption and usage.
• Works with the ODST Communications team to support the design, development, delivery, and management of communications for change initiatives.
• Works with the team and the leadership to provide input, document requirements, and support the design and delivery of training materials and programs for change initiatives.
• Provides direct support and coaching to senior leaders, executives, and front-line managers as that help direct reports through change projects or initiatives.
• Utilizes metrics to monitor adoption and effectiveness, identify resistance and performance gaps, and develop appropriate action plans.
• Works with external consultants on any large change initiatives, such as organizational transformations.

Skills on Resume: 

• Organizational Change Management Methodology (Hard Skills)
• Delivery of Change Management Services (Hard Skills)
• Cross-functional Coordination (Hard Skills)
• Drive Adoption and Usage (Hard Skills)
• Stakeholder Engagement (Hard Skills)
• Tailored Change Strategies (Hard Skills)
• Communication and Training (Hard Skills)
• Performance Monitoring and Action Planning (Hard Skills)

Job Summary:

• Assisting in developing a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
• Identifying potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
• Conducting readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
• Assisting in developing a set of actionable and targeted change management plans – including communication plan, stakeholder analysis and involvement plans and training plan.
• Supporting the execution of plans by employee-facing managers and business leaders.
• Creating and managing measurement systems to track adoption, utilization and proficiency of individual changes.
• Identifying resistance and performance gaps, and work to develop and implement corrective actions
• Creating and enabling reinforcement mechanisms and celebrations of success.
• Identifying and escalating issues in a timely manner, while ensuring remediation action plans are implemented
• Working with project teams to integrate change management activities into the overall project plan.
• Working with communication, training, HR and other specialists within the organization to formulate plans and activities to support project implementation.
• Assisting in the ongoing development of the Marsh project and change management methodology

Skills on Resume: 

• Change Management Strategy Development (Hard Skills)
• Risk Identification and Mitigation Planning (Hard Skills)
• Readiness Assessment and Evaluation (Hard Skills)
• Actionable Change Management Plans (Hard Skills)
• Execution Support (Soft Skills)
• Measurement Systems Implementation (Hard Skills)
• Issue Identification and Resolution (Hard Skills)
• Reinforcement and Celebration (Soft Skills)

Job Summary:

• Provide requirements Gathering and Documentation
• Helping provide through leadership around creative and large-scale strategic ideas that are aligned to 10 pillars within an overall workforce strategy program.
• Partner with business stakeholders to think strategically and expansive while aligning those thoughts to an implementation and execution roadmap.
• Coach and guide the business stakeholders on the big ideas as that align to different correlating buckets to the hybrid work world.
• Collaborate with business stakeholders to formulate the roadmap, manage to it, and hold them accountable for deliverables.
• Develop and create Project Documents Drafts, Project Plans, and Charters.
• Provide reports, memoranda, and other documents
• Deliver presentations and provide status updates regarding the alignment of the initiative to the different areas of the business.
• Work to collaborate with the rest of the team to build solid knowledge base for change management policies and processes
• Collaborate with Sales Teams to understand and implement change requests that come through the change form
• Effectively follow process and guidelines and execute within SLAs
• Help foster innovation in tools and processes to make the team more effective and efficient
• Drive connections with Sales Excellence Managers and run approval process
• Input approved changes into Change Management tool and process

Skills on Resume: 

• Requirements Gathering and Documentation (Hard Skills)
• Strategic Thinking and Leadership (Soft Skills)
• Stakeholder Engagement and Alignment (Soft Skills)
• Project Management (Hard Skills)
• Communication Skills (Soft Skills)
• Change Management (Hard Skills)
• Innovation and Process Improvement (Hard Skills)
• Collaboration and Teamwork (Soft Skills)

Job Summary:

• Support the Chief Strategy Officer with the execution of the firm’s strategy development and business planning activities
• Conduct financial services industry and competitor scanning
• Research, selection, and implementation of best practice management methods and frameworks
• Conduct and refine client journey mapping
• Refine and implement continuously improving change management practices across the firm in collaboration with business leaders
• Gather critical information from meetings with various stakeholders and synthesize outcomes and action plans
• Coordinate with systems vendor(s) for the maintenance of online firm-wide performance management system, leading and performing user acceptance testing
• Ability to synthesize and present complex, conceptual information through multi-media channels (videos, email campaigns, decks)
• Experience with corporate communications and business writing
• Management process analysis skills
• Exposure to Strategy Development and Business Planning
• Exposure to Design Thinking, Systems Thinking
• Adaptable, self-aware, and the ability to flex communication styles to the needs of the situation

Skills on Resume: 

• Research and Analysis Skills (Hard Skills)
• Change Management (Hard Skills)
• Client Journey Mapping (Hard Skills)
• Project Coordination and Management (Hard Skills)
• Communication and Presentation (Hard Skills)
• Corporate Communications (Hard Skills)
• Strategy Development and Business Planning (Hard Skills)
• Design and Systems Thinking (Hard Skills)

Job Summary:

• Develop and implement an Organizational Change Management (OCM) Plan and Program
• Develop a comprehensive Communication Plan and Stakeholder Analysis
• Identify communications channels, and issue communications to the Project Team, Executives, Stakeholders, and wider NYSED ACCES-VR community, as necessary
• Conduct weekly monthly meetings with stakeholders and subject matter experts to identify prioritize and plan for new change initiatives
• Brief Executive Team weekly and monthly on new and in-progress change initiatives
• Assist the OCM Team in the further development of a Knowledge Management solution
• Assist in updating and maintaining a detailed project schedule
• Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution.
• Identify and act on opportunities to create excitement and energize team members and across the business
• Identify and enact on formal and informal opportunities to gauge the genuine feelings and opinions of employees to the proposed changes and relay insights to the Transformation Office
• Provide support to Workstream Leads to help them engage effectively across the organization and maximize adoption for the changes proposed across the business

Skills on Resume: 

• Communication Plan and Stakeholder Analysis (Hard Skills)
• Effective Communication Skills (Soft Skills)
• Facilitation of Stakeholder Meetings (Hard Skills)
• Executive Briefings (Hard Skills)
• Knowledge Management Development (Hard Skills)
• Project Schedule Management (Hard Skills)
• Employee Engagement and Feedback Analysis (Soft Skills)

Job Summary:

• Drive adherence to defined change management processes and where appropriate initiate training to resolve non-conformance
• Assist in the development and maintenance of Change Management policy and procedures
• Daily hands-on administration of the Change Management process
• Write, prepare, and review IT communications regarding Change Control schedules
• Attend or lead daily meetings to review change requests and associated scheduling
• Ensure the appropriate risk and impact assessment has been undertaken
• Ensure all change requests and approval data are accurately maintained
• Verify changes are scheduled without conflict and/or implemented as part of a scheduled downturn timeframe
• Provide recommendations to improve the effectiveness of change management processes
• Identify and communicate failed or unauthorized production system changes
• Support quarterly self-audits as directed by the change management process
• Produce management reports, metrics, and information to all stakeholders
• Participate in internal and external audits
• Approve or deny appropriate change requests promptly.

Skills on Resume: 

• Change Management Expertise (Hard Skills)
• Training and Development (Hard Skills)
• Policy and Procedure Development (Hard Skills)
• Hands-on Administration (Hard Skills)
• Communication Skills (Soft Skills)
• Meeting Facilitation (Soft Skills)
• Risk Assessment and Management (Hard Skills)
• Reporting and Analysis (Hard Skills)