Job Summary:

• Develop site implementation plans and manage change management aspects of site implementations
• Work with site leads to support change management activities at sites implementing a new IT system/Customer Relationship Management (CRM) solution
• Collaborate with technical Implementation teams and client site leads to plan change management and Go-Live support activities to assist end users in adopting the new system
• Provide onsite go-live support including readiness assessments, training, and onsite adoption coaching
• Gather lessons learned and develop recommendations for improvements in training, engagement, and communications activities and materials
• Prepare status reports and track organizational change management-related site deployment metrics
• Coordinate logistics for training and information sessions at assigned sites
• Serve as the client's primary local point of contact for change management-related activities and coordination
• Serve as a liaison between the centralized project team and sites receiving the new system
• Work with the program OCM lead to manage communication activities
• Assist in managing Eloqua queues
• Manage changes to the any OCM communication plan on daily basis
• Liaise between the OCM, deployment managers, vendors and support

Skills on Resume: 

• Change Management Expertise (Hard Skills)
• Project Management (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Training and Development (Hard Skills)
• Communication Skills (Soft Skills)
• Problem-Solving Abilities (Hard Skills)
• Metrics and Reporting (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary:

• Support the development and improvement of Change Management practices, tools, templates, and materials.
• Manage updates to the Change Management toolkit and provide support to the team regarding its use.
• Take ownership of Change SharePoint, MS Teams, Shared Mailbox, and Change Survey Tool.
• Assist the team in creating change surveys.
• Contribute to ongoing operations and continuous improvement efforts within the Change Team, identifying areas for process enhancement.
• Coordinate communication and collaboration between Project Management, Change Management, Learning & Development, and Communications teams for change projects.
• Facilitate the orientation and onboarding process for new members of the Change team.
• Assist in coordinating and supporting the development of Change Management training programs and workshops.
• Generate reports on impact assessments and other feedback/monitoring tools to evaluate successes and areas for improvement.
• Prepare executive summaries of findings and recommendations.
• Maintain and organize various tools and resources used in Change Management.
• Support the team in various administrative and coordination tasks related to change initiatives.

Skills on Resume: 

• Change Management Expertise (Hard Skills)
• Toolkit Management (Hard Skills)
• SharePoint and MS Teams Proficiency (Hard Skills)
• Survey Design and Analysis (Hard Skills)
• Process Improvement (Soft Skills)
• Cross-functional Collaboration (Soft Skills)
• Training and Onboarding (Soft Skills)
• Reporting and Analysis (Soft Skills)

Job Summary:      

• Provide oversight to a support desk team handling initial application support for various systems, including Moodle Learning Management Systems and Enterprise Student Management System.
• Manage DLT assignment groups and monitor incident resolution within the Service Management System.
• Act as the Change Coordinator for Learning Environment system changes, coordinating technical changes between service towers and approver groups.
• Support the department by coordinating change submissions for board consideration and maintaining a forward plan of approved technical change activities.
• Offer support and advice for broader service and continuous improvement initiatives within the section.
• Assist in the development of domain operating models.
• Participate in communications and stakeholder engagement efforts.
• Provide end user support during peak activity periods
• Ensure the smooth functioning of various departmental systems and processes.
• Manage SharePoint site and record risks and issues
• Daily OCM status reporting

Skills on Resume: 

• Technical Support and Troubleshooting (Hard Skills)
• Service Management (Hard Skills)
• Change Management (Hard Skills)
• Project Management (Hard Skills)
• Continuous Improvement (Hard Skills)
• Operating Model Development (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• End User Support (Hard Skills)

Job Summary:

• Manage engineering changes across various organizational functions to assure effective implementation in manufacturing and the entire organization.
• Review change requests for scope clarity, customer change documentation, and change implementation timing
• Create change implementation projects and project tasks based on change stakeholder evaluations
• Project manage pre-implementation, implementation and post implementation project tasks and task owners
• Compose engineering change orders to implement changes
• Manage deviations (temporary change) across multiple functions to assure effective and timely review/approval and implementation of changes.
• Effectively communicate with all parts of the organization, customers, and suppliers regarding the status of changes
• Execute necessary updates to the manufacturing work instruction using HTML or the current work instruction creation tool
• Facilitate stakeholder communications to resolve change implementation issues and roadblocks.
• Attend daily meetings and provide change management status updates
• Maintain all regulatory requirements, to include records and documentation, related to the change management and deviations process and affected products

Skills on Resume: 

• Change Management Expertise (Hard Skills)
• Review and Documentation (Hard Skills)
• Project Management (Hard Skills)
• Engineering Change Orders (ECOs) (Hard Skills)
• Deviations Management (Hard Skills)
• Communication Skills (Soft Skills)
• Technical Proficiency (Hard Skills)
• Problem Solving and Stakeholder Management (Soft Skills)

Job Summary:

• Ensure change initiatives meet objectives on time and on budget.
• Increase caregiver adoption and usage of change initiatives.
• Focus on the people side of change, supporting a comprehensive approach.
• Assess and collaboratively plan behavioral change strategies.
• Develop change plans for business processes, systems, technology, job roles, and organization structures.
• Create and implement change management strategies and plans.
• Minimize resistance to change and maximize caregiver adoption.
• Drive faster adoption and proficiency with changes impacting employees.
• Increase benefit realization, value creation, ROI, and achievement of results.
• Collaborate with various stakeholders across the organization.
• Act as a coach for leaders and executives as change agents.
• Provide support and coaching to managers and supervisors at all levels
• Assisting with transitions and integrating change management into project plans.

Skills on Resume: 

• Change Management Expertise (Hard Skills)
• Behavioral Change Strategies (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Communication and Coaching (Soft Skills)
• Project Integration (Hard Skills)
• Metrics and Evaluation (Hard Skills)
• Adaptability and Flexibility (Soft Skills)
• Problem-Solving and Decision Making (Hard Skills)

Job Summary:

• Apply a structured methodology and lead change management activities
• Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Support communication efforts and assess the change impact
• Support the design, development, delivery, and management of communications related to key organizational change initiatives.
• Contribute to the development and administration of change deliverables including stakeholder engagement plans and business change transition activities.
• Collaborate as a part of an integrated team effectively and efficiently deliver business change transition activities and to assist with communications outcomes.
• Build and maintain effective relationships with business stakeholders to identify opportunities in the development of business change transition activities.
• Coordinate and assist business with the implementation and adoption of business readiness activities.
• Applying change and communications practices within a project context. 
• Understanding of the ADKAR model (or other change management methodology), in achieving change adoption outcomes.
• Support the development, delivery and implementation of change and communications strategies and plans.

Skills on Resume: 

• Change Management Methodology (Hard Skills)
• Change Strategy Development (Hard Skills)
• Communication Skills (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Project Coordination (Hard Skills)
• Team Collaboration (Soft Skills)
• Change Adoption (Hard Skills)
• Documentation and Administration (Hard Skills)

Job Summary:

• Take ownership of planning, delivery and co-create content in Community of Practice
• Take ownership of planning, delivery, and co-create content in Center of Excellence
• Participate in defining the transformation change framework and methods to be used
• Take a producer role in change management trainings
• Plan, promote and follow up relevant activities
• Secure that measurements are correct and relevant
• Produce communication material and training material in various channels
• Have a close collaboration with transformation communication to secure alignment of story, messages etc.
• Provide input, document requirements, and support the design and delivery of training programs
• Support the design, development, delivery, and management of communications
• Conduct impact analyses, assess change readiness, and identify key stakeholders
• Provide input, document requirements, and support the design and delivery of training programs

Skills on Resume: 

• Change Management Expertise (Hard Skills)
• Training and Development (Hard Skills)
• Content Creation and Management (Hard Skills)
• Communication Skills (Hard Skills)
• Project Management (Hard Skills)
• Measurement and Evaluation (Hard Skills)
• Stakeholder Management (Hard Skills)
• Collaboration and Alignment (Soft Skills)

Job Summary:

• Administer the site-level Engineering Change Notice process (ECN).
• Engage with site functional representatives to propose and develop planned ECN changes.
• Work with project leads to create detailed ECN implementation timing and execution plans.
• Keep site teams and leadership apprised of pending ECN changes and the impact to operations.
• Administer the site-level Manufacturing Change Notice process (MCN).
• Create, coordinate, track and report MCN status within the site Operations and Engineering teams
• Validate completion of site MCN activities
• Identify and escalate aging MCN tasks and drive to completion
• Assist site project leaders with tasks related to MCN implementation
• Lead monthly MCN management meeting and maintain task status and owner accountability matrix

Skills on Resume: 

• Knowledge of ECN and MCN Processes (Hard Skills)
• Project Management (Hard Skills)
• Communication Skills (Soft Skills)
• Problem-Solving and Decision-Making (Hard Skills)
• Team Collaboration (Soft Skills)
• Organizational Skills (Hard Skills)
• Leadership Skills (Soft Skills)
• Attention to Detail (Hard Skills)