Job Summary:

• Create operative project communication and support work streams (e.g. overview slides; branding, orthography & consistency and layout review).
• Update and adapt communication material (PowerPoint, interactive PDFs)
• Document, forward and maintain Q&As and compile Q&A lists from various sources (e.g. in workshops, inbox)
• Creating client templates for specific newsletters
• Prepare SharePoint site updates and support virtual web meetings
• Update Stakeholder Analysis (e.g. org and name changes) and support administrative preparation (e.g. stakeholder tracking, reminder)
• Support stakeholder onboarding and ongoing engagement (e.g. leadership engagement calls)
• Support event management and Create videos/screencasts
• Conduct data collection and analysis (e.g. Pulse Checks)
• Support Change Impact Assessment (e.g. consolidation of data)
• Support Change Readiness & Adoption Assessment (e.g. data collection, consolidation and data preparation)
• Prepare user guideline (e.g. for community platform)
• Create platform content, execute updates & maintenance (e.g. community platform, etc.)

Skills on Resume: 

• Operative Project Communication (Hard Skills)
• Communication Material Update (Hard Skills)
• Q&A Documentation (Hard Skills)
• Client Template Creation (Hard Skills)
• SharePoint and Virtual Meeting Support (Hard Skills)
• Content Creation and Data Analysis (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Event Management Support (Soft Skills)

Job Summary:

• Define and lead change management strategy for Digital Transformation and ERP initiatives
• Create an overall change management strategy, to include an actionable and targeted plans for communications, stakeholder management, training and change readiness, metrics, and evaluation
• Apply a structured change management approach and methodology for the people side of change affected by these initiatives
• Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed
• Define and implement measures of change management performance, producing and presenting regular management analysis and reports, leverage metrics to make informed decisions and guide change
• Identify potential change risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
• Support businesses and leaders by providing thought leadership, advisement, and subject matter expertise on organizational design and talent development strategy
• Work with project teams to integrate change management activities into the overall program plan
• Develop key relationships with project sponsors, team members and change champions to successfully manage change efforts.
• Support the Head of Strategy and Manager Strategy and Planning to develop and implement a change management framework
• Design, develop and implement change management and communications strategies
• Act as subject-matter expert for change management and internal engagement techniques and provide coaching to relevant managers and supervisors

Skills on Resume: 

• Change Management Strategy Development (Hard Skills)
• Structured Change Management Approach (Hard Skills)
• Organizational Anticipation and Intervention (Hard Skills)
• Performance Metrics and Evaluation (Hard Skills)
• Risk Mitigation and Resistance Management (Hard Skills)
• Thought Leadership and Advisory (Soft Skills)
• Integration with Program Planning (Hard Skills)
• Relationship Building and Stakeholder Engagement (Soft Skills)

Job Summary:

• Supporting the creation and sustainment of a change management practice within and across the business to create employee readiness and engagement.
• Reporting to the Change Management Lead, and interacting with the Risk & Securities PMO, Project teams, BU leaders, HR, Marketing and Communications
• Specifically, this will include providing advice and guidance at the initiative level on appropriate change management approaches to drive faster adoption and greater utilization of new behaviours.
• Act as an internal consultant and trusted advisor to the business to ensure a structured change management approach and methodology is applied and plans are developed for people change resulting from the Risk and Security and Group Retirement programs
• Ensure alignment and implementation of change management tools and methodology throughout the impacted organizations
• Manage cross team changes and impacts as an outcome of concurrent program implementations and dependencies
• Identify at the workstream level people change impacts as a result of the program
• Utilize the change management process and toolkit (in alignment with program change management practices), identify stakeholders, impacts and develop change mitigation strategies and tools
• Execute mitigation strategies and tools to engage impacted stakeholders to increase understanding, build support for change, and ensure a smooth transition with minimal business disruptions
• Assess change readiness and roll up into a change management plan

Skills on Resume: 

• Change Management Expertise (Hard Skills)
• Consultative Approach (Soft Skills)
• Stakeholder Engagement (Hard Skills)
• Methodology Application (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Change Impact Assessment (Hard Skills)
• Execution of Mitigation Strategies (Hard Skills)
• Change Readiness Assessment (Hard Skills)

Job Summary:

• Lead the assessment of the scope of the business change that will occur and the scope of the internal and external organizational impacts resulting from those changes
• Assess stakeholder readiness for the changes, identify the related risks and develop appropriate mitigation strategies
• Promote and support the adoption of changes by developing change management strategies and detailed change management plans that manage the risks, impacts and interdependencies with other initiatives
• Lead the development of actionable and targeted change management plans and deliverables in accordance with recognized change management methodology
• Communication and engagement plans
• Needs assessments and stakeholder assessments 
• Coaching plans, Training plans and Sponsor roadmaps
• Change readiness assessments and Resistance management plans
• Coach staff in Change Management principles and their practical application in a project context
• Develop and provide training, educational materials, and lead meetings to resolve problems related to process changes and linkages
• Propose alternative organizational approaches to achieve business goals
• Monitor adoption and participate in continuous quality improvement
• Review client’s and their new acquisition’s system discovery / design sessions outcomes, which are the primary sources for information about change impacts
• Review key project materials, such as business process documentation and key decision documentation
• Creation of stakeholder communications in collaboration with client

Skills on Resume:  

• Assessment of Business Change Scope (Hard Skills)
• Stakeholder Readiness Assessment (Hard Skills)
• Change Management Strategy Development (Hard Skills)
• Development of Change Management Plans (Hard Skills)
• Communication and Engagement Planning (Hard Skills)
• Training and Coaching Plans (Hard Skills)
• Resistance Management (Hard Skills)
• Monitoring and Continuous Improvement (Hard Skills)

Job Summary:

• Conduct on research on industrial trend through analysis and gathering of data
• Perform an initial assessment of challenges faced by clients
• Gather information through a variety of methods (shadowing, interviews, surveys, reading reports etc.) as part of diagnosis and evaluation
• Formulate and present business recommendations and solutions to clients' needs, capabilities and constraints after evaluation
• Assist clients in implementing the business improvement plans through reports, proposals and presentations.
• Design and develop practical and engaging continuing professional development courses for the client
• Engage with external vendors to identify and curate relevant continuing professional development courses
• Gather feedback reviews with internal and external stakeholders to evaluate effectiveness of learning content/courses and instructional designs.
• Support any other matters/projects that may require assistance from time to time
• Minimum qualification with Degree. Candidates with a Master qualification will have an added advantage.
• Strong sense of responsibility and a positive working attitude.
• Able to work independently and as a team player
• Excellent written and verbal communication skills
• Excellent organizational and planning skills
• Knowledge of research techniques and data analysis
• Has a good knowledge of adult learning pedagogies and instructional design principles
• Observe a code of strictest confidentiality at all times

Skills on Resume: 

• Research and Data Analysis (Hard Skills)
• Client Assessment (Hard Skills)
• Information Gathering (Hard Skills)
• Business Recommendations (Hard Skills)
• Implementation Support (Hard Skills)
• Professional Development (Hard Skills)
• Vendor Engagement (Hard Skills)
• Feedback and Evaluation (Hard Skills)

Job Summary:

• Collaborate with a network of highly skilled consultants to solve client problems
• Deliver high impact projects, such as digital transformations, communication and training programs, process improvements and/or technology implementations
• Communicate clearly and concisely while delivering presentations and written communications to large stakeholder audiences and executive leadership teams
• Manage projects confidently yet carefully with incomplete information, bring structure where there is ambiguity
• Conduct primary and secondary research through multiple sources
• Anticipate and resolve stakeholder resistance and other risks, in order to bring others along to a desired outcome
• Develop a trusted client partnership by listening to unspoken concerns and seeking to understand the client’s business and environment as a whole
• Ensure knowledge is documented and successfully transferred to the client at the end of the engagement
• Grow with Propeller by supporting internal initiatives to uplift people, processes, and market presence
• Approach every task/role with a positive outlook and demonstrate the Capgemini values
• Share knowledge with others and actively seeks knowledge about the tools of Capgemini Invent
• Assists in the introduction and on boarding of new colleagues and guides new colleagues within a project.

Skills on Resume: 

• Collaboration with Consultants (Soft Skills)
• Project Management (Hard Skills)
• Effective Communication (Soft Skills)
• Structured Problem Solving (Hard Skills)
• Research Skills (Hard Skills)
• Stakeholder Management (Soft Skills)
• Client Relationship Building (Soft Skills)
• Knowledge Management (Hard Skills)

Job Summary:

• Support implementation of a change management and process improvement initiative to improve foreign assistance budget processes for a client within the Department of State. 
• Helping manage the change and communications elements associated with implementing an innovative information technology (IT) solution for the client. 
• Working as the intermediary between the Guidehouse IT team and the client team. 
• Coordinate with diverse groups of client stakeholders to facilitate project progress
• Help design, plan, and execute deliverables that promote stakeholder buy-in and ensure successful adoption of project goals.
• Engage with project and activity owners to understand and assess change management needs
• Develop and maintain strong working relationships with key stakeholders to aid successful change, engagement and project outcomes
• Develop speaking points and materials for the Managing Director and Executive team to effectively communicate the progress of theGood Bank – Force for Good program
• Plan and deliver virtual whole-of-business webinars and meetings for strategy updates
• Engage with the Marketing & Corporate Affairs team to align change communications with the bank’s brand and language style guides.
• Identifies business opportunities and informs their manager accordingly
• Proactively participate in internal business development activities and support

Skills on Resume: 

• Change Management Expertise (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Strategic Communication Planning (Hard Skills)
• Project Coordination (Hard Skills)
• IT Project Liaison (Hard Skills)
• Change Readiness Assessment (Hard Skills)
• Relationship Building (Soft Skills)
• Business Development Support (Soft Skills)

Job Summary:

• Operate with a strong client-focus to drive real business benefits
• Perform qualitative and quantitative research to uncover client pain points and use insights to create meaningful change or talent strategies for clients
• Implement agile and lean practices to create effective client teams that are strategic, efficient, and cohesive
• Mentor clients, work on projects independently and participate as a team member to successful deliver projects
• Support internal Slalom initiatives (e.g. Offering development, Though Leadership)
• Design and execute customised Change Management strategies fit for each client/program
• Apply basic human-centered design thinking to understand current & target behaviour drivers
• Assess, strategise, design, develop, and deliver actionable change management tactics, which include communications, leadership, sponsorship, engagement, and training.
• Ensure interventions are fit for purpose by testing and iterating with end users
• Design and conduct readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner
• Build and run measurement systems to track adoption, utilisation, and proficiency of individual changes
• Work with project teams to integrate change management activities into overall project plans

Skills on Resume: 

• Client-Focused Approach (Soft Skills)
• Qualitative and Quantitative Research (Hard Skills)
• Agile and Lean Practices (Hard Skills)
• Project Management and Team Collaboration (Hard Skills)
• Support for Internal Initiatives (Soft Skills)
• Change Management Strategy (Hard Skills)
• Human-Centered Design Thinking (Hard Skills)
• Measurement and Evaluation (Hard Skills)

Job Summary:

• Build strong relationships, reputation, credibility, and influence with key stakeholders at all levels across MM to become a trusted partner
• Complete Change Management assessments
• Identify, analyze and prepare risk mitigation tactics
• Advise and coach project teams and leadership
• Consult on problem solving and root cause analysis
• Train the fundamentals and practices of ADKAR change management model
• Evaluate and ensure user readiness, define and measure success metrics and monitor change progress, track and report issues
• Maintain a matrix reporting relationship with the business sponsor of the program/project and the program manager
• Tailors change management plans (including training and coaching plans) to accommodate the needs of the various impacted stakeholder groups.
• Creates and helps implement engagement and communications strategies / plans to ensure all employees are fully aware of impending changes.
• Completes a training needs assessment and training plan that addresses each groups’ needs and ensures all employees have the knowledge of the future state process, tool, item or practice.
• Works with appropriate departments to create coaching plans for Senior Leadership, People Managers, etc.
• Conducts an impact assessment for stakeholders affected by the change items.
• Regularly reviews the stakeholder community to assess potential change fatigue.
• Identifies and provides leadership for change agents and change advocates within the stakeholder community by involving trusted informal leaders to create employee understanding and influence successful change.

Skills on Resume: 

• Building Strong Relationships (Soft Skills)
• Change Management (Hard Skills)
• Advising and Coaching (Soft Skills)
• Problem Solving and Root Cause Analysis (Hard Skills)
• ADKAR Change Management Model (Hard Skills)
• Measuring and Monitoring Change (Hard Skills)
• Matrix Reporting (Hard Skills)
• Tailoring Change Plans (Hard Skills)

Job Summary:

• Provide awareness about the client’s value added services, including content design and development, instructor led and e-learning training, analytics as a service, etc. as may support Customer’s goals and objectives
• Perform readiness assessments and consult on criteria to ensure successful engagement using the client’s readiness assessment and tools
• Support customer with tactics that enable on-going executive sponsor engagement
• Coach customers through stakeholder analysis, sponsorship engagement, communication planning, resistance planning, rollout planning and training strategy design framework. 
• Provide guidance, recommendations, best practices and support
• Coach customers to identify and implement adoption tactics based on expertise in change management theory and application as well as emerging industry practices
• Assess, manage and develop change management activities including analysis and engagement
• Manage and support projects from commencement through to implementation
• Analyse each project highlighting any areas of change to process and assess the change impact
• Support continuous improvement efforts to evolve organizational change management framework and tools in ways that help grow broader adoption and application
• Partner, collaborate and build relationships with project teams, sponsors, and internal customers to proactively identify and support transformational change initiatives
• Provide training that empowers project teams to develop transformation plans for projects that bring impacted partners through ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) to improve readiness, adoption, and usage while minimizing resistance
• Provide expertise, support, and advisement to project teams to ensure that are integrating transformation management activities into their project plans.
• Build cross-functional relationships to effectively influence and drive initiatives in a matrixed environment
• Identify, manage, and mitigate potential risks relating to impending transformational change initiatives, and proactively escalate

Skills on Resume: 

• Client Engagement and Communication (Soft Skills)
• Readiness Assessment (Hard Skills)
• Executive Sponsor Engagement (Soft Skills)
• Change Management Coaching (Soft Skills)
• Change Management Expertise (Hard Skills)
• Project Management (Hard Skills)
• Analytical Skills (Hard Skills)
• Relationship Building and Collaboration (Soft Skills)

Job Summary:

• Understand the client’s business challenge to design effective change transformation programs to accelerate adoption and deliver business value
• Partner with clients to lead transformational change using the Slalom Change Agility methodology
• Lead human-centered discovery activities to assess organization impacts and create a minimally viable change strategy
• Design, develop and deliver stakeholder and leadership engagement activities to build awareness and adoption
• Manage stakeholder resistance through both quantitative data and qualitative insights gathered specifically to identify ‘red flags’ (issues) and ‘bright spots’ (success)
• Design and develop persona-based communications as defined in the change strategy
• Apply the Slalom Lean Learning framework to build learning plans and materials to support the skillset and mindset shift desired for the transformational change
• Define and measure success metrics and track the progress of change initiatives
• Provide guidance to leaders and project team members to help them drive change effectively to achieve the intended business results
• Work in multiple disciplines across industries and build client knowledge and credibility quickly, projects vary in length, lasting from weeks to years
• Collaborate with project teams to integrate change management activities into the overall project business transformation plans
• Co-create change materials with designated client stakeholders to support the transformational change
• Contribute to the growth of the Global BAS team, including offering development, business development, recruiting/interviewing, customer story curation, and sharing best practices across the organization

Skills on Resume: 

• Change Management Expertise (Hard Skills)
  
• Stakeholder Engagement (Hard Skills)
• Communication Strategy (Hard Skills)
• Resistance Management (Hard Skills)
• Learning and Development (Hard Skills)
• Metrics Definition and Tracking (Hard Skills)
• Leadership Guidance (Hard Skills)
• Cross-Industry Collaboration (Hard Skills)

Job Summary:

• Using the client’s evolving change management framework, develop and execute an overall change management strategy and associated change management plans including a communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan. 
• Evaluate current to future state stakeholder readiness, desired results, potential resistance and performance gaps, and refine content in accordance with stakeholder feedback.
• Develop, implement, and monitor goals and initiatives that encompass change and communications initiatives. 
• Ensure understanding and adoption of common framework and standards related to change management, communication processes or process improvements. 
• Establish and implement measurement systems to track change management and communication effectiveness.
• Work closely with enterprise, cross-functional work streams, business change leads, and business owners to achieve business initiative goals, holding teams accountable for successful results. 
• Coordinate change management activities, impacts and dependencies across IT change leads to drive IT division initiatives.
• Help create extensive or high-level communications across a variety of traditional and digital media and to all levels of the organization. 
• Provide targeted communications to specific audiences, conveying information to a broad audience in a clear manner.
• Work closely alone or with other team members to execute editorial deliverables, on time and to exacting quality standards.
• Support a framework for the exchange of technical and non-technical information, including highlights of positive OCIO employee efforts, initiatives, new products, and interactions.
• Applies Subject Matter Expertise to coordinate project-related communications, develop project stakeholder messaging and content, and facilitates/documents program meetings.

Skills on Resume: 

• Change Management Strategy Development (Hard Skills)
• Stakeholder Analysis and Readiness Assessment (Hard Skills)
• Goal and Initiative Implementation (Hard Skills)
• Framework and Standards Adoption (Hard Skills)
• Measurement and Tracking Systems (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Communication Development and Execution (Soft Skills)
• Editorial and Project Coordination (Soft Skills)

Job Summary:

• Provide or encourage important reflection on how to achieve results or complete the organizational mission.
• Process optimization intervention can be aimed at facilitating or securing technological choices based on a specific business environment.
• Consulting services consultant is the architect of the human resources management of a project.
• Working closely with the project manager, he or she has great influence to ensure that projects meet their objectives within the prescribed timeframe and budget. 
• Create and implement strategies that will allow the end-user to maximize buy-in and adoption of the new processes and tools, while minimizing resistance to change.
• Achieve these goals, uses proven methodologies, conducts risk analysis and mitigation strategies
• Plans resistance management, manages field teams, drives the communication plan, sponsor itinerary, coaching plan, training plan and resistance management plan.
• Works closely with communication and training efforts, participates in the mobilization of executives, managers and supervisors.
• Also coordinates achievements involving human resources and other areas of the organization.
• Evaluates the level of organizational and individual maturity of the upcoming change while deploying the necessary operating conditions for success.
• Assist client’s Training resources to align business prices with training materials. 
• Develop and deliver all training for impacted employees

Skills on Resume: 

• Change Management Expertise (Hard Skills)
• Process Optimization (Hard Skills)
• Consulting Services (Hard Skills)
• Project Management Collaboration (Hard Skills)
• Change Adoption Strategies (Hard Skills)
• Methodology and Risk Management (Hard Skills)
• Resistance Management (Hard Skills)
• Stakeholder Engagement and Mobilization (Soft Skills)