WHAT DOES A CHANGE MANAGEMENT ANALYST DO?
The Change Management Analyst supports an organizational change management framework by developing communication and training plans, managing scheduling, and enhancing reporting systems. This role facilitates technology transformation strategies through data-driven decisions, encouraging investment in innovations for sustained growth and future advancements. The position also plays a crucial part in cultivating a software company-like operational environment, fostering close business partnerships, and ensuring adherence to strategic decisions through iterative collaboration and deployment of innovative products and services.
A Review of Professional Skills and Functions for Change Management Analyst
1. Change Management Analyst Duties
- Change Management: Support and enable the implementation of change initiatives for the National Grid US Business
- Intervention Design: Supporting the design and execution of action-oriented interventions to help lead individuals, teams and the organization through change journeys as we continue evolution
- Stakeholder Collaboration: Work with stakeholders across the organization to help them adapt to new changes and embrace transformational goals
- Strategy Development: Understand business objectives and have knowledge of change management principles and concepts to build and execute change management strategies adapted to the business environment
- Interdisciplinary Collaboration: Work across disciplines and build business knowledge and credibility quickly
- Impact Analysis: Collaborate with members of the project team to identify the change impacts to individuals and groups and create change plans that will help those people embrace the change
- Readiness Assessment: Perform change impact and readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner
- Change Implementation: Collaborate with team to implement plans to help impacted individuals and groups embrace change
- Risk Mitigation: Support identifying, analyzing, and preparing risk mitigation tactics
- Training Development: Support identifying training needs, and creating and implementing training plans
- Communication Strategy: Partner with internal and external experts to support the implementation of targeted communications campaigns around central themes related to transformation
- Network Building: Build and maintain an external network to stay current on leading change management practices to bring innovative and progressive ideas
2. Change Management Analyst Details
- Enablement Participation: Participating in programs of varying complexity (small to Enterprise-wide changes) for Biz Tech initiatives including projects, enhancements, and operational work.
- Facilitation Skills: Facilitating interviews and workshops (in-person and virtually) to gather inputs for artifacts.
- Readiness Assessment: Conducting readiness assessments, developing material for communications and training, and facilitating enablement discussions.
- Presentation Delivery: Preparing and delivering presentations to stakeholders of varying levels to influence, facilitate alignment, and develop shared understanding.
- Collaborative Execution: Collaborating with delivery/project teams, business stakeholders, and Executives to ensure the successful execution of enablement strategies and achievement of success criteria.
- Enablement Partnership: Partnering with Enablement professionals across Guidewire and sharing leading practices and adjusting Biz Tech practices accordingly.
- Strategic Workforce Planning: Understanding the gap between the skills, capacity, and capability of the current organization against what they need to deliver business strategy, developing a plan to close that gap.
- Organizational Design: Building an organization of the right size and shape through effective organization design.
- Talent Strategy Development: Building a talent, learning, and performance strategy in order to build capability.
- Employee Experience Development: Developing an employee experience that supports an individual's journey with an organization, ensuring that it has inclusion at its very heart.
- Inclusion and Diversity Strategy: Assessing and identifying inclusion and diversity opportunities and developing a strategy to fully leverage them to achieve better business outcomes.
- Behavioral Change Programs: Developing programs to help drive behavioral change and promote a more inclusive corporate culture.
- Sustainable Business Strategy: Reviewing purpose and the link to strategy in order to create a sustainable and high-performing business.
3. Change Management Analyst Responsibilities
- Change Management: Supporting an organizational change management framework
- Training & Communication: Supporting communication and training plans including scheduling, project management, and reporting
- Strategic Support: Supports decisions that drive the right outcomes for technology transformation strategy
- Decision Efficiency: Lean on earlier, informed decisions, revisiting only those that hinder portfolio roadmap progress
- Investment Commitment: Commit to an investment that supports continued growth and enables future innovation
- Product Focus: Maintain a product-oriented focus, encouraging ongoing close partnership with the business
- Organizational Building: Helping to build an organization that operates more like a software company than a bank
- Collaborative Work: Working in a collaborative method to quickly iterate and deploy innovative products and services to clients
- Strategic Guidance: Guiding teams to adhere to strategic choices and proposed recommendations
- Reinforcement Strategies: Identify and help implement reinforcement strategies
- Change Adoption Tracking: Create and manage measurement systems to track adoption of the change.
4. Change Management Analyst Job Summary
- Change Management Application: Expertly apply a change management methodology (e.g., Prosci or ACMP accreditation methodology) to promote IT change initiatives and lead cultural adoption.
- Stakeholder Coaching: Work with stakeholders at all levels (executives, managers, employees) to coach and influence for positive business outcomes.
- Partnership Development: Partner with the Project Leads, PAPMs, APMs, and technical and functional leaders to identify long-term change management initiatives throughout the enterprise.
- Business Case Creation: Create business cases to support change and develop a change management strategy based on the environment, type of change, groups affected by the change, resource availability, etc. for high-impact projects.
- Change Communication Planning: Develop detailed change management and internal communication plans and supporting materials in close partnership with External Communications (PAO) and Training leads.
- Change Execution Management: Partner closely with leadership to manage execution of change activities in alignment with project plans.
- Change Direction Setting: Set direction for change agenda and manage results-driven team for successful outcomes.
- Change Champion Identification: Identify change champions and form change agent networks.
- Change Management Tool Deployment: Create and deploy change management tools and guide the change agents in use.
- Change Leadership Coaching: Coach executive sponsors, people leaders, change champions, and change agents for effectiveness in change-related roles.
- Change Readiness Assessment: Conduct change readiness assessments, evaluate results, present findings, and make recommendations.
5. Change Management Analyst Accountabilities
- Change Program Support: Support the design, development, delivery, and management of a comprehensive change program (plans, processes, tools, techniques, etc.) that foster organizational effectiveness.
- Change Management Application: Apply a structured change management methodology to ensure global adoption of new processes, experiences, and tools by Splunkers and partner ecosystem.
- Transformation Strategy Contribution: Contribute to the vision, strategy, and execution of transformation programs through the development and delivery of change strategies, assessments, plans, assets, and results.
- Relationship Building: Build relationships and deliver results for diverse groups including Product, Engineering, Marketing, Sales, Finance, Customer Success, IT, HR, Partners, etc.
- Collaborative Execution: Closely collaborate and partner with the broader enablement and communications groups for the execution of plans and creation of deliverables globally, and at scale.
- Change Leadership Development: Support the ongoing development and maturation of Splunk’s change leadership capabilities.
- Change Impact Assessment: Assess and analyze projects to understand the degree and nature of organizational change including technological, process, operating model, or organizational elements.
- Change Management Planning: Support the design and development of change management recommendations and plans, including elements of stakeholder management, business readiness, communications, learning, or adoption.
- Project Integration Support: Work with project teams to integrate change management activities into overall project plans.
- Change Deliverables Design: Support the design and delivery of various change deliverables including change strategies, stakeholder engagement plans, change impact assessments, change readiness assessments, communications plans, learning needs analysis, executive engagement, and change sustainment plans.
- Change CoE Development Support: Support the ongoing development of the Change CoE, managing to the team roadmap, reporting status, and keeping team members focused on actions.
- Change CoE Oversight: Oversee and maintain Change CoE Intranet page with accurate and current content and resources.