Updated: Aug 11, 2024 - The Change Coordinator develops and maintains local change management procedures and documents to align with Global QMS standards and regulatory, and customer requirements. This role involves guiding employees on change management processes, coordinating with various functional areas for efficient processing, and chairing the Change Approval Board to ensure thorough impact assessments and appropriate approvals. Additionally, the Change Coordinator ensures the implemented changes are executed as planned without adverse effects, supports periodic change management metrics, and participates in quality and process improvement initiatives to optimize change management activities.
Tips for Change Coordinator Skills and Responsibilities on a Resume
1. Change Coordinator, Microsoft Corporation, Redmond, WA
Job Summary:
- Performs aspects related to preparation of engineering master data input and delivery into business systems with little or no supervision.
- Reviews source documents for data input verifying accuracy and relevance of the input.
- Ensures conformance of Data Requests to applicable policies and procedures.
- Must have good customer relationships (interfaces with wide variety of individuals on an enterprise basis).
- Develop strategies to process data requests more efficiently in accordance with the defined engineering and data change workflows.
- Understands and interpret Change Order (CO) packages with respect to the data requirement requests entered from the Web Submittal Form.
- Develops strategies to improve processing of work through use of various business systems and tools.
- Develops strategies to transition of manual activities to more automated means.
- Prioritizes own work when working in a moderately stable to relatively unstable environment.
- Identifies process improvement opportunities and leads the implementation.
- Enter, review and release data related to bills of material into the PDM system.
Skills on Resume:
- Data Input Accuracy (Hard Skills)
- Policy Adherence (Hard Skills)
- Customer Relationship Management (Soft Skills)
- Process Improvement (Hard Skills)
- Efficiency Strategies (Hard Skills)
- Change Order Interpretation (Hard Skills)
- System Utilization (Hard Skills)
- Prioritization and Adaptability (Soft Skills)
2. Change Coordinator, General Electric, Boston, MA
Job Summary:
- Develop and maintain change management local procedures and documents to meet Global QMS procedures and standards, regulatory and customer requirements
- Provide guidance to employees regarding change management processes and procedures
- Coordinate with other functional areas to ensure accurate, complete and efficient change management processing in timely manner
- Ensure Change Request progress through the lifecycle/workflow of a change
- Identify the change impact assessment to be performed based on the type of change and identify the technical expert required to perform an assessment
- Chair and Coordinate the Change Approval Board
- Verify the Change has been implemented as planned (after all implementation activities completed and evidence documented) and no adverse effects have been introduced as a result of implementation
- Support periodic change management metrics
- Participate in quality and process improvement initiatives related to change management optimization and improvements activities
- Perform updates to documentation using word processing or other electronic authoring tools.
Skills on Resume:
- Change Management Expertise (Hard Skills)
- Process Documentation (Hard Skills)
- Guidance and Training (Soft Skills)
- Cross-functional Coordination (Soft Skills)
- Change Lifecycle Management (Hard Skills)
- Impact Assessment (Hard Skills)
- Change Approval Board Management (Soft Skills)
- Verification and Metrics (Hard Skills)
3. Change Coordinator, Tesla Inc., Palo Alto, CA
Job Summary:
- Responsible of collecting and organizing change information from multiple parties.
- Responsible for developing and maintaining a master change log for tracking potential project costs.
- Review Change Notices submitted by contractors and provides background information to facilitate Area Managers’ decision making.
- Interface with Area Managers, and Contractor organizations to help developing of cost estimates.
- Ensure Contractor’s estimates are vetted through the appropriate levels.
- Work with the cost management team to validate against baselines and to help identify funding sources for changes.
- Monitor the status of Change Order Requests and follow up possible amendments to contracts or changes to POs.
- Generate reports and analytics that summarize changes and impacts to cost and schedule.
- Provide input into the control budget for projects and performing trend analysis to provide early warning of cost and schedule changes.
- Present changes during weekly Change meetings and capture technical and business notes.
- Coordinate with areas such as procurement / supply chain, engineering and construction to identify potential changes and other project impacts
- Maintain auditable files including electronic files within Project required systems.
- Develops and maintains positive working relationships with Contractor project controls and project management teams.
- Able to work in an interdisciplinary / multicultural group.
Skills on Resume:
- Change Management (Hard Skills)
- Cost Estimation and Management (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Financial Acumen (Hard Skills)
- Analytical Skills (Hard Skills)
- Presentation Skills (Soft Skills)
- Coordination and Collaboration (Soft Skills)
- Documentation and Compliance (Hard Skills)
4. Change Coordinator, Airbnb Inc., San Francisco, CA
Job Summary:
- Assess the Change Risk in collaboration with the Change Requester
- Analyze and schedule the Change to ensure it meetings scheduling policies
- Prepare the Change implementation, post-implementation, testing, and back-out plans
- Interact with all suppliers involved in the Change Request to coordinate the Change implementation with Change tasks according to the defined schedule
- Communicate the Change schedule details to the Change Requester and other impacted stakeholders
- Identify and add Change approval groups based on approval policies
- Present/defend Change ticket in CAB meetings, participate to preliminary CAB meetings as necessary to anticipate Change approval, ensure the Change gets approved in due time
- Interact with approvers to facilitate approvals
- Coordinate the Change implementation with agreed testers to validate the desired outcome and confirm availability of service
- Ensure the Change Ticket is updated following the implementation and that all steps (pre-implementation, implementation and testing) are completed as per the Change work plan
- Accurately update the Change Ticket with the results of the Change implementation
- Carry out and document Failed Change Analysis
- Move the Change to ‘review’ status to indicate completion
- Close the Change in accordance with closure policies
Skills on Resume:
- Change Management Expertise (Hard Skills)
- Scheduling and Planning (Hard Skills)
- Implementation Planning (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Approval Process Management (Hard Skills)
- Facilitation and Coordination (Soft Skills)
- Documentation and Reporting (Hard Skills)
- Closure and Review (Hard Skills)
5. Change Coordinator, Lyft Inc., San Francisco, CA
Job Summary:
- Engage with and pull on the relevant expertise within the business to remain aligned and deliver shared goals and solutions
- Identify and manage anticipated resistance to change by understanding business area challenges
- Support and engage leaders and other key stakeholders to update on the programme
- Support the creation of a plan to implement the change.
- Working with the SMEs to support and report on any change management projects
- Work with the wider change team to apply structured change methodology and lead change management activities by creating tools and processes to support the adoption of the changes required by the business,
- Connecting across multiple complex change initiatives
- Capture the impacts of system change on our colleagues from a process/ behaviour/ people perspective and translate them into a simple view that spans multiple business areas to support leadership decision making
- Use these impacts to build a change, training and comms plan to support the specific change
- Understand learning needs from across the business area by working with functional teams to establish capability gaps
Skills on Resume:
- Stakeholder Engagement and Alignment (Soft Skills)
- Change Management Expertise (Hard Skills)
- Leadership Engagement (Soft Skills)
- Change Implementation Planning (Hard Skills)
- Project Reporting and Support (Hard Skills)
- Structured Change Methodology (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Impact Assessment and Planning (Hard Skills)
6. Change Coordinator, Twitter Inc., San Francisco, CA
Job Summary:
- Work with the Talent, Leadership and Capability team to provide input, document requirements and support the design of training solutions
- Support the implementation of the Change Strategy in Tower
- Developing communications materials for the Future F&P Tower involving training, pre-Go Live, cut-off, transition states and post Go Live hyper care comms and engagement.
- Supporting the Comms Lead with answering queries relating to the Futures Programme
- Supports change management events planning and logistics
- Coordinate and communicate change schedules to key stakeholders
- Supporting the Change Manager to support the operational needs and objectives of the function.
- Work closely with service delivery managers, to ensure consistent approach to customer satisfaction and enable growth of business for CSI
- Report any actual or potential security risks or incidents become aware of through the CSI Security process
- Build and maintain effective and productive working relationships with colleagues, customers and third parties to support the company’s values
- Use experience and expertise to support the IT Delivery team and beyond own function where appropriate
- Identify areas for service improvement and efficiencies, not limited just to the Change Management function.
Skills on Resume:
- Change Management Expertise (Hard Skills)
- Training and Development (Hard Skills)
- Communication Skills (Hard Skills)
- Event Planning and Logistics (Hard Skills)
- Stakeholder Management (Hard Skills)
- Operational Support (Hard Skills)
- Security Awareness (Hard Skills)
- Continuous Improvement (Hard Skills)
7. Change Coordinator, SAP America Inc., Newtown Square, PA
Job Summary:
- Support the ongoing maturity and development of the Change Management process
- Support the requirements of the weekly Change Advisory Board (CAB),
- Supporting the Change Manager with the following requirements
- Table all RFCs for CAB meetings
- Issue agenda and circulate all RFCs to CAB members in advance of meetings to allow prior consideration
- Ensure the appropriate CAB members attend each meeting so all RFCs are presented and reviewed appropriately
- Convene emergency CAB meetings
- Ensure that changes are logged, prioritized, categorized, assessed, authorized, planned, scheduled, and are introduced in a controlled and coordinated manner
- Help track and communicate internally and externally Vendor and third-party Changes including the completion/success of these changes.
- Maintain a tracking and reporting system to document rejected changes, communicate the status of approved and in-process changes, and complete changes
Skills on Resume:
- Change Management Expertise (Hard Skills)
- Organizational Skills (Hard Skills)
- Communication Skills (Soft Skills)
- Coordination and Facilitation (Hard Skills)
- Documentation and Reporting (Hard Skills)
- Vendor and Third-Party Management (Hard Skills)
- Attention to Detail (Hard Skills)
- Problem-Solving Skills (Hard Skills)
8. Change Coordinator, Hewlett Packard Enterprise, Houston, TX
Job Summary:
- Work with the Project Team, set up and facilitate project change management process and meetings.
- Identify changes through the change management process.
- Maintain detailed project change log, summary reports for operational and management reporting.
- Understand project cost management, planning and scheduling processes and systems.
- Understand change proposals from Contractors and understand the concepts of project scopes of Work and execution strategies/plans and translate to change management
- Involved in identifying and evaluating all changes in execution, adverse cost, schedule conditions and escalate concerns to leadership.
- Coordinate ENG changes and functional trials.
- Leads weekly engineering change meetings.
- Function as the liaison between internal departments (Corporate, plant Quality, Engineering, Manufacturing, and Logistics).
- Update and validate SAP BOMs for all engineering changes
- Audits plants ENG Change process and procedures to ensure compliance.
- Be able to make solid decisions for the plant regarding engineering changes.
- Stay informed of quality/safety/environmental issues and opportunities as relates to position and or department.
Skills on Resume:
- Project Team Collaboration (Soft Skills)
- Project Change Management (Hard Skills)
- Change Identification and Documentation (Hard Skills)
- Reporting Skills (Hard Skills)
- Project Cost Management (Hard Skills)
- Contract Management (Hard Skills)
- Issue Escalation (Hard Skills)
- SAP BOM Management (Hard Skills)
9. Change Coordinator, Dell Technologies Inc., Round Rock, TX
Job Summary:
- Take appropriate action to avoid a backlog going over the target set by the Product Family.
- Contribute with other Function change coordinators to the definition of the preliminary Change Implementation Plan
- Allocate the As-to-be-built baseline accordingly.
- Participate in Product Family CCB on demand and/or bring relevant experts
- Participate in the Change Implementation Board where the coordination of Change Orders implementation is managed.
- Contribute with other Change coordinators to the definition of the final Change Implementation plan (due dates in COs)
- Lead within his/her function the completion of the Change Orders in quality and in due time.
- Report progress and possible difficulties to CIB where
- Escalate key issues to the Industrialization manager.
Skills on Resume:
- Change Management Expertise (Hard Skills)
- Project Coordination (Hard Skills)
- Collaboration and Communication (Soft Skills)
- Analytical and Problem-Solving Skills (Hard Skills)
- Leadership and Accountability (Soft Skills)
- Adaptability and Flexibility (Soft Skills)
- Risk Management (Hard Skills)
- Meeting Facilitation (Soft Skills)
10. Change Coordinator, Adobe Inc., San Jose, CA
Job Summary:
- Assist the Change Management Programme
- Reporting, coordinating meetings & workshops, documenting out-puts, process mapping, data input etc to assist the smooth running of the project.
- Providing administrative support to the Change Management team e.g. management of the team site
- Help identify and support internal user groups (e.g. super users) and make sure that regular updates are circulated on new processes,
- Liaising closely with the Change and Learning & Development Managers.
- Managing updates to the Project Plan, create and circulate appropriate reporting
- Assist in the production of project documentation including, process mapping, requirements documents, CBA etc
- Assist in resource planning for projects.
- Assist in the development, collation and distribution of appropriate training & support documentation
- Coordinate and arrange workshops and other project-related meetings.
- Develop an understanding of relevant company systems and procedures.
- Build effective relationships to work across internal departments and / or with external customers & suppliers.
- Take ownership of section of a change project for instance creation of procedure documentation or coordination of business resources.
Skills on Resume:
- Project Coordination and Reporting (Hard Skills)
- Documentation and Process Mapping (Hard Skills)
- Administrative Support (Hard Skills)
- Stakeholder Liaison (Soft Skills)
- Project Planning and Resource Management (Hard Skills)
- Training and Documentation Development (Hard Skills)
- Workshop Coordination (Hard Skills)
- Cross-functional Collaboration (Soft Skills)
11. Change Coordinator, Intel Corporation, Santa Clara, CA
Job Summary:
- Create the MCO in Enovia once a CO reach the Change Coordinator approval portion of the route.
- Coordinate with the APQP Quality Engineer the customer notifications for Engineering changes, Assembly line transfers, supplier changes, Equipment replacement, Production lines moves, Additional tooling capacity, Material changes, lines consolidation, Process Changes and others to customer headquarters and plant facilities affected, for project customer approval.
- Guide to the project teams or project leaders on projects presentations completion, to request customer approvals for desired change, filling the MCO check list and submitting the MCO in Enovia.
- Lead SCM projects and support the SQEs when are leading supplier changes projects.
- Support the plant project leader in process and customer requested changes to make sure the needed actions are taken.
- Coordinate with the APQP Quality Engineer the trial, PV and PPAP runs as well the break point notification.
- Track and identify key critical paths for change implementation
- Schedule Project status meetings on regular basis.
- Create documented system and maintain records of activities for changes.
- Follow up with the project team members to make sure the operational metrics are maintained after the changes, for example, scrap, FTQ, OEE, rate per hour, etc
Skills on Resume:
- Change Management Expertise (Hard Skills)
- Project Management (Hard Skills)
- Supply Chain Management (SCM) (Hard Skills)
- Quality Assurance (APQP) (Hard Skills)
- Process Improvement (Hard Skills)
- Critical Path Analysis (Hard Skills)
- Meeting Facilitation (Soft Skills)
- Performance Monitoring (Hard Skills)
12. Change Coordinator, Salesforce.com Inc., San Francisco, CA
Job Summary:
- Aid problem-solving to manage change escalations and out-of-the-ordinary requests as part of the change management process for operational change approvals.
- Deliver discipline in managing the expectations of internal operational change approver stakeholders and customers with confident and clear communication.
- Ensure that the work that are responsible for is delivered in alignment to change management processes, tools and agreed timeframes for delivery.
- Actively engage and contribute to continual service improvement opportunities.
- Maintain strong relationships with Team, Product Owner, Chapter Lead and cross-group SMEs to drive business performance.
- Coordinate impact analysis for operations function (Methods, Production and Logistics) for all changes and document the impact analysis with Change Orders in CCT before the Product Family CPB (Change Preparation Board) where he/she participates (Configuration Items impacted (Methods documents and datasets), cost impact, impact on Standard times…)
- Perform and document the impact analysis across all projects of the Product Family impacted by the change.
- Challenge the technical solutions within the CPB or in dedicated meetings.
- Bring together the right experts from his/her function to analyse complex changes.
- Ensure that the input from function are provided in a timely manner, monitor
Skills on Resume:
- Problem-solving (Hard Skills)
- Communication (Soft Skills)
- Change Management (Hard Skills)
- Continuous Improvement (Hard Skills)
- Relationship Management (Soft Skills)
- Impact Analysis (Hard Skills)
- Technical Evaluation (Hard Skills)
- Team Coordination (Soft Skills)