Job Summary:

• Define, document, and implement system configuration changes in enterprise business systems
• Lead system upgrades and enhancements within supported area
• Responsible for level 3 and 4 support on assigned enterprise system modules
• Participate in business functional group meetings on a regular basis to understand business needs and challenges, and facilitate improvements
• Proactively scan the technology environment for new products and opportunities
• Enhance and support Entrust Datacard business processes, and enterprise architecture
• Create process/system models, specifications, diagrams, and charts as required for clearly communicating project business requirements
• Create and maintain test scenarios, test scripts, and test data for validating system design, configuration, integration, and performance
• Proactively review, evaluate, and test enterprise system patches and upgrades
• Assist in creating and reviewing training materials to ensure alignment with business processes and system configuration
• Provide guidance to less experienced team members

Skills on Resume: 

• System Configuration Management (Hard Skills)
• Project Leadership (Hard Skills)
• Advanced Technical Support (Hard Skills)
• Business Analysis (Hard Skills)
• Technology Scanning (Hard Skills)
• Process Improvement (Hard Skills)
• Documentation and Communication (Hard Skills)
• Testing and Quality Assurance (Hard Skills)
• Leadership and Mentorship (Soft Skills)

Job Summary:

• Drive ongoing process improvement initiatives with Cohesity business teams to resolve information problems across the organization.
• Design and implement process enhancements for Cohesity’s quote to cash (QTC) workstream in Salesforce CPQ and NetSuite.
• Coordinate new product introductions, assuming responsibility for the management and release of new SKUs, product integrations and price books.
• Assume operational oversight of QTC metrics and KPIs, design and implement process monitoring for a quote to cash transactions to ensure the fidelity of financial data across Salesforce and NetSuite.
• Take ownership of SDLC documentation for projects in purview
• Gathering requirements, authoring specifications and use cases, designing and executing test plans and proctoring structured UAT.
• Facilitate iterative specification development with end users by creating rapid prototypes such as system mock ups, logic flows and use cases
• Establish acceptance criteria, exception handling, and related reporting requirements.
• Stay active and engaged with important healthcare-related trends and changes that impact business and clients
• Maintain an understanding of industry standards, best practices, and technological innovations in the segment of the healthcare market
• Assess client's needs, provide workflow analysis, and redesign solutions for inefficiencies in the medication management processes
• Recognized internally as a product expert for driving reliability, maintainability, availability, and innovation of products

Skills on Resume: 

• Process Improvement (Hard Skills)
• Salesforce CPQ and NetSuite Expertise (Hard Skills)
• Product Management (Hard Skills)
• Metrics and KPI Management (Hard Skills)
• Software Development Life Cycle Management (Hard Skills)
• Requirements Gathering and Analysis (Hard Skills)
• Prototyping and Design (Hard Skills)
• Healthcare Industry Knowledge (Hard Skills)

Job Summary:

• Acts as an IT/Business liaison with project sponsors, stakeholders and technology resources to gather business requirements for business initiatives
• Shares responsibilities for creating product/dept roadmaps with business leaders and the VP of IT
• Accountable for maintaining and driving product development requests to completion
• Utilizes strong project management skills to effectively communicate sprint/project updates and issues
• Helps design, document and maintain system processes
• Commits to understanding Pre-Settlement business processes
• Monitors and promotes quality assurance of finished products
• Work closely and effectively with cross-functional teams (Marketing, Sales, IT) in different locations throughout the world, to identify areas of improvement and provide data insights,
• Identify and make recommendations on areas for improvements related to lead qualification and conversion processes,
• Implement new processes and improve existing ones,
• Manage data and ensure its integrity,
• Run necessary monitoring reports and analyze for required actions,
• Ensure project success and timeline is met,
• Support the evaluation and design of the technology stack for subscription management,
• Participate in stakeholder communications and facilitate sessions by preparing materials and documenting outcomes.

Skills on Resume: 

• Business Analysis (Hard Skills)
• Roadmap Development (Soft Skills)
• Project Management (Hard Skills)
• Process Design and Documentation (Hard Skills)
• Domain Knowledge (Hard Skills)
• Quality Assurance (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Analytical Skills (Hard Skills)

Job Summary:

• Maintain ownership of the overall agile work intake process.
• Create appropriate processes and adjust with appropriate tools and techniques.
• Work with others to ensure understanding and compliance with standards.
• Recommend and institute BA best practices, methodologies and tools.
• Lead gathering and analyzing of internal business requirements 
• Means of interviews, workflow analyses, observation and facilitated discussions
• Story and organize these requests for agile backlog or traditional requirements matrix
• Create high-level design documentation for systems in partnership with development staff based on technical requirements.
• Interface with leadership to ensure understanding of risks in design decisions
• Ensure best possible choice based on business needs and technology constraints.
• Perform root cause analysis
• Work directly with development staff and external vendors to validate technical design decisions against high-level system design requirements.
• Work in a business analyst role in assigned agile, waterfall, and hybrid projects.

Skills on Resume: 

• Agile Work Intake Process Management (Hard Skills)
• Process Improvement (Hard Skills)
• Standardization and Compliance (Hard Skills)
• Business Analysis Best Practices (Hard Skills)
• Requirements Gathering and Analysis (Hard Skills)
• Backlog Management (Hard Skills)
• Design Documentation (Hard Skills)
• Stakeholder Management (Soft Skills)

Job Summary:

• Act as a change leader and conduit within the broader organization.
• Create test cases and test plans
• Review development work product for usability, experience, functionality, etc. to act as part of quality control of releases.
• Maintain up-to-date knowledge of organizational systems and processes.
• Act as an internal consultant for business on questions and concerns regarding business systems and processes.
• Proactively review and recommend process improvements throughout all areas of the organization.
• Recommend and lead/assist in process re-engineering efforts where necessary in conjunction with the Continuous Improvement group.
• Interact, build relationships, and gain an understanding of the perspective of staff from front lines to parent company C-Suite.
• Build an understanding of all organizational lines of business and typical customers.
• Stay abreast of changes within the organization and evolving business strategies.
• Maintain strong relationships with key stakeholders throughout the organization.
• Seek to influence others as appropriate and needed.
• Maintain a perspective of international business to ensure all parts of the world the organization operates are considered in design decisions.

Skills on Resume: 

• Change Leadership (Soft Skills)
• Test Case Creation (Hard Skills)
• Quality Control (Hard Skills)
• Organizational Knowledge (Hard Skills)
• Consulting Skills (Soft Skills)
• Process Improvement (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• International Perspective (Soft Skills)

Job Summary:

• Work with the business unit leadership to develop the business case/ justification for new business systems or improvements to existing systems.
• Lead the implementation of business solutions by building relationships and partnerships with key stakeholders
• Identifying business needs, determining and carrying out necessary processes and practices.
• Manage assigned business systems projects from start to finish and deliver 
• Ensuring efficient and on-time delivery of project tasks and milestones
• Assess business process, and system inefficiencies and identify opportunities to improve efficiency.
• Serve as a liaison between business units and IT to assist or gather business requirements needed for system modifications, enhancement and implementations.
• Work in a collaborative environment to come up with the best solution together.
• Work with personnel in other time zones, so good time management and flexibility are essential.
• Act as a member of a broader team to recommend changes and improvements for internal department operations.

Skills on Resume: 

• Business Case Development (Hard Skills)
• Stakeholder Relationship Management (Soft Skills)
• Business Analysis (Hard Skills)
• Project Management (Hard Skills)
• Process Improvement (Hard Skills)
• Business-IT Collaboration (Soft Skills)
• Collaborative Problem Solving (Soft Skills)
• Time Management and Flexibility (Soft Skills)

Job Summary:

• Following proper escalation paths and managing internal customer and supplier relationships.
• Develop required project documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan).
• Liaison between business unit, IT and external service providers for assigned systems solutions.
• Develop various procedural documents and deliver training to ensure all users are properly trained in system functionality and business use expectations.
• Work with various stakeholders to develop and deliver Adhoc reports
• Provide teams with the necessary information for continuous improvement.
• Monitor the progress, maintain and report Key Performance Indicators (KPIs) for various business systems.
• Identify ways to increase internal customers’ use of internal business systems and customer satisfaction.
• Support system conversions, upgrades, and enhancements.
• Provide SQL programming support to ensure the continuous reliability, integrity and improvement of relational databases throughout the organization.
• Review assigned business systems and processes from end-to-end to identify and address operational, financial and technological risks.

Skills on Resume: 

• Relationship Management (Soft Skills)
• Project Management (Hard Skills)
• Training and Documentation (Hard Skills)
• Data Analysis and Reporting (Hard Skills)
• Continuous Improvement (Soft Skills)
• Technical Proficiency (Hard Skills)
• Systems Support and Enhancement (Hard Skills)
• Risk Management and Process Improvement (Soft Skills)

Job Summary:

• Know the products that the business sells and the systems that are in place to capture, store, and report information
• Effectively gather requirements, document requirements, test changes
• Prepare changes/updates/enhancements for a production release.
• Identify areas of improvement in existing business practices
• Perform a thorough analysis and problem-solving.
• Talk to people effectively to draw out needs and wants.
• Accurately capture requirements in a way that both business users and programmers understand what will be accomplished.
• Development work through a robust understanding of systems, system integrations, and what information is created and used.
• Adequately understand processes and procedures 
• Create instructional documents for users both in and outside the company.
• Build relationships with all TM HCC departments, and be comfortable conducting user interviews

Skills on Resume: 

• Testing and Release Preparation (Hard Skills)
• Business Process Improvement (Hard Skills)
• Analysis and Problem-Solving (Hard Skills)
• Effective Communication (Soft Skills)
• Requirement Capture and Translation (Hard Skills)
• Technical Development Skills (Hard Skills)
• Process Understanding (Hard Skills)
• Instructional Design (Hard Skills)
• Stakeholder Relationship Building (Soft Skills)