Job Summary: 

• Responsible for the liaison between claims and IT, establishing organizational objectives and delegating assignments
• Responsible for  business requirements for systems development or revision
• Accountable for actions and decisions taken by self and subordinates.
• Provide guidance, assistance, coordination and follow-up on claim inquiries and in the resolution of reported system problems or malfunctions
• Assist with testing the applicable system enhancements, and troubleshooting applicable system problems
• Participate in production implementation, verification and validation of particular enhancements
• Document, evaluate and track testing results to ensure proper operation with zero defects
• Assist with the collection of and definitions of requirements, translating them into functional design documents
• Participate in the technical design, test planning and user documentation processes
• Provide visibility to business and technology leadership on the status, benefits, costs, and risks of new requests and in-process projects bull

Skills on Resume: 

•  Project Management (Hard Skills)
• Business Analysis (Hard Skills)
• Leadership (Soft Skills)
• Communication (Soft Skills)
• Technical Aptitude (Hard Skills)
• Problem-Solving (Hard Skills)
• Documentation (Hard Skills)
• Stakeholder Management (Soft Skills)

Job Summary: 

• Effectively manage communications and expectations with internal and external stakeholders
• Identify current and emerging business needs and evaluate alternative technology solutions
• Proactively seek out strategic business opportunities for the application of new or existing technology capabilities
• Function as subject matter expert to collect complete and accurate business requirements
• Accountable for the accuracy of the fit of the proposed solution to the business needs and the information
• Accountable for communicating and documenting the business needs and drivers to development groups
• Work as a team player to effectively coordinate across internal teams and third-party providers
• Performs as subject matter advisor to less experienced team members, and participates in training members of the work team
• Conversely, keeps BTS managers aware of user issues and resolves conflicts
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures

Skills on Resume: 

• Communication (Soft Skills)
• Business Needs Identification (Hard Skills)
• Proactive Strategic Thinking (Soft Skills)
• Subject Matter Expertise (Hard Skills)
• Solution Accuracy Accountability (Soft Skills)
• Documentation (Hard Skills)
• Team Coordination (Soft Skills)
• Mentorship and Training (Soft Skills)
• Conflict Resolution and Compliance (Soft Skills)

Job Summary: 

• Utilizes business and system knowledge to support business needs.
• Possesses in-depth knowledge of a particular business capability and/or system domain.
• Understand the impacts of changes to current state business processes, data, feeds and systems.
• Identify potential impacts in other systems domains, and evaluate requests for projects and enhancements.
• Participate in the departmental or divisional planning process
• Provides subject matter expertise and capabilities to Business and IT Projects.
• Make recommendations for operational process improvements and/or system enhancements.
• Collaborates with project leads to develop requirements work plans, identify task dependencies
• Develop estimates and determine resource skill requirements
• Support risk management and change management activities.

Skills on Resume: 

• Business Acumen (Soft Skills)
• Domain Expertise (Hard Skills)
• Change Management (Soft Skills)
• Systems Thinking (Hard Skills)
• Strategic Planning (Soft Skills)
• Subject Matter Expertise (Hard Skills)
• Process Improvement (Soft Skills)
• Project Management (Hard Skills)

Job Summary: 

• Validates the solution (people, process, and technology) meets the business capability, product, or system objectives.
• Identifies appropriate subject matter experts and stakeholders to participate in requirements sessions.
• Participate in validation and verification activities such as test planning, test execution, and issue management.
• Consults on troubleshooting and defect resolution, requesting resources, migration through environments and ticket management.
• Proactively communicates the status of enhancements, change requests and defects.
• Manage change, defect and enhancement request process and assignment of approved work.
• Maintains documentation of current state systems and processes.
• Develops information systems strategies that meet the requirements of the business. 
• Identifies the business benefits of alternative strategies. 
• Assists in the development of training materials and business implementation/transition activities.

Skills on Resume: 

• Business Analysis (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Quality Assurance (Hard Skills)
• Troubleshooting (Hard Skills)
• Communication Skills (Soft Skills)
• Change Management (Soft Skills)
• Documentation (Hard Skills)
• Strategic Thinking (Soft Skills)

Job Summary: 

• Lead and manage discovery work to understand what problem we are trying to solve, client needs/goals and define scope.
• Partner with business partners, vendors, leaders, application development and testing teams
• Ensure quality solutions that meet the needs and expectations of business partners and clients.
• Lead, motivate, support, and coach project team members and peers by providing guidance that is appropriate for their knowledge and skill level.
• Understand the technical and operational challenges and objectives that may impact the rollout of an application/process. 
• Use that to drive discussions about solutions and risk mitigation.
• Establish and maintain trusted advisory roles with clients by gathering and analyzing information to provide recommendations
• Ensures compliance between business strategies and technology directions.
• Gathers business requirements and prepares and executes testing plans to confirm that requirements and system design are accurate and complete.

Skills on Resume: 

• Scope Definition (Soft Skills)
• Partnership (Soft Skills)
• Quality Assurance (Hard Skills)
• Team Leadership (Soft Skills)
• Technical Understanding (Hard Skills)
• Risk Management (Soft Skills)
• Client Advisory (Soft Skills)
• Requirement Gathering and Testing (Hard Skills)

Job Summary: 

• Provide day-to-day support across various financial applications and interfaces, including end-user support.
• Perform daily, weekly, and monthly operational tasks as per schedule.
• Provide day-to-day technical and functional support across all financial applications and interfaces
• Log and resolve issues, escalating to local stakeholders, local IT teams or vendors and global support teams
• Identify improvement opportunities to streamline, simplify and automate business processes and reporting requirements
• Attend support meetings to prioritize issues and test new features
• Identify issue trends for the training team to review which may require support material to be updated
• Assist business units with queries regarding ADM resources
• Prepare monthly and ad hoc reports on ADM Time, Cost Accruals and Invoices

Skills on Resume: 

• Technical Proficiency (Hard Skills)
• Problem-Solving Skills (Hard Skills)
• Attention to Detail (Soft Skills)
• Communication Skills (Soft Skills)
• Analytical Skills (Hard Skills)
• Adaptability (Soft Skills)
• Training and Documentation (Soft Skills)
• Reporting Skills (Hard Skills)

Job Summary: 

• Previous professional work experience with business stakeholders as a representative of the PMO 
• Understand the Client's business requirements and business process flows, document current state/future state processes
• Translate them into comprehensive, accurate and quality requirements specifications
• Evaluate data collected through Interviews, business process analysis, surveys and/or JAD (Joint Application Development) sessions
• Provide suggestions to the project teams during the development stage to ensure the Client's business needs are met
• Communicate effectively with Client Business Clients and IT staff on requirements and solutions
• Document results of the analysis and workflows as well as obtain sign-offs from the appropriate client
• Apply conceptual knowledge of business and technology processes to solve complex operations and/or procedural problems.
• Participate in projects of a cross-functional nature and evaluate/deliver/negotiate processes and applications to customers.
• Liaise with the various business units SMEs, NJ state agencies, departments and teams

Skills on Resume: 

• Stakeholder Management (Soft Skills)
• Business Analysis (Hard Skills)
• Requirements Gathering (Hard Skills)
• Data Evaluation (Hard Skills)
• Solution Suggestions (Soft Skills)
• Effective Communication (Soft Skills)
• Documentation and Sign-off (Hard Skills)
• Problem-Solving (Hard Skills)

Job Summary: 

• Develop, document, and execute test cases and scripts and coordinate UAT Testing with the Business Users
• Coordinate with the Business and IT teams who are involved in the Testing process 
• Responsible for validating test results and/or following up on any outstanding testing issues
• Document and manage any Change Requests related to the working project
• Defining and refining process models that enable upstream and downstream business process integration.
• Assist the PMO office in the introduction of any new technology tools, templates, policies, procedures, and/or best practices
• Build presentations, that demonstrate conceptual designs and explain technical information to business communities
• Develop Proof-of-Concept projects to validate new architectures and solutions
• Provide advanced level 3 support for maintenance of Informatica and integrated systems
• Contribute to data migration and MDM plans including migration risk, milestones, quality and deliverable sign-off
• Ensure all documentation, regulatory, and compliance policies procedures are followed including SOX, GxP, information security, and SDLC

Skills on Resume: 

• Test Case Development (Hard Skills)
• Coordination and Communication (Soft Skills)
• Issue Resolution and Validation (Hard Skills)
• Change Management (Hard Skills)
• Process Modeling (Hard Skills)
• Technology Implementation Support (Hard Skills)
• Presentation Skills (Soft Skills)
• Proof-of-Concept Development (Hard Skills)

Job Summary: 

• Partner and support SAP Architects, MDM Architect, Data Stewards, and other application owners in the development of solution roadmaps
• Understand the business processes, elicit details for new requirements
• Recommend high-quality, maintainable solutions, and develop appropriate IT system functionality to support the business needs
• Provide input into system fit/gap analysis and design decisions
• Identify, define, collate, and manage data quality, transformation, and validation rules
• Define and develop conceptual, logical, and physical data models
• Define and analyze data requirements needed to support the related business processes
• Author detailed functional designs and specifications for interfaces, conversions, forms, workflows, and publishing/synchronization
• Develop test scripts and approach for data migration including data verification, integrity, and performance
• Support global process owners and data stewards in the establishment or refinement of process metrics needed
• Follow established corporate and team standards, policies, and procedures.

Skills on Resume: 

• Collaboration (Soft Skills)
• Business Process Understanding (Hard Skills)
• Solution Architecture (Hard Skills)
• Data Management (Hard Skills)
• Data Modeling (Hard Skills)
• Requirements Analysis (Hard Skills)
• Functional Design and Specification (Hard Skills)
• Testing and Quality Assurance (Hard Skills)

Job Summary: 

• Provide business and technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet business requirements.
• Produce effective documentation to capture and communicate business process and requirements in the format of business process flow diagrams, data flow diagrams, data definition documents, decision trees, logic diagrams, requirements documents, and user experience flows.
• Translate requirements and system needs into effective customer experiences
• Collaborate with internal and external subject matter experts, system users, and stakeholders 
• Understand and document existing and proposed business processes, requirements, and system needs.
• Act as the highest-level internal consultant within technology and business groups
• Building and/or re-engineering technical and business processes and tools for greater efficiencies with a significant impact on the business
• Work closely with business partners to evaluate business requirements, plan projects 
• Participate in the efficient development, delivery and deployments
• Effectively lead and facilitate requirements gathering sessions.

Skills on Resume: 

• Business Analysis (Hard Skills)
• Documentation (Hard Skills)
• Customer Experience Design (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Consultation (Soft Skills)
• Process Improvement (Hard Skills)
• Project Planning and Execution (Hard Skills)
• Leadership and Facilitation (Soft Skills)

Job Summary: 

• Perform business configuration of software products.
• Write high-quality business requirements documents, including user stories and agile-centric documentation
• Lead the planning, support and execution of user acceptance cycles
• Identifying and documenting all relevant test scenarios and test cases
• Partner with Implementation Readiness teams to support the business, assess user needs, and ensure teams are ready for process and tool changes
• Coordinate data profiling, mapping, and reconciliation tasks and documentation for incoming/outgoing data
• Direct and serve as a mentor to less experienced staff, and perform quality checks of automated systems.
• Direct user groups to provide training, resolve questions, assess user needs, and recommend changes.
• Ensures current and accurate system documentation, coordinates and or performs testing of HRConnect modifications.
• Provides system expertise and supports system training, educational tools and materials.
• Monitors and audits the use of the system, and executes system control practices for compliance.
• Attend and contribute to the team and other essential non-team meetings, stand-ups, or retrospectives.

Skills on Resume: 

• Software Products (Hard Skills)
• Business Requirements Documentation (Hard Skills)
• Leadership (Soft Skills)
• Test Scenario Identification (Hard Skills)
• Readiness Support (Soft Skills)
• Data Profiling (Hard Skills)
• Mentorship (Soft Skills)
• User Training and Support (Soft Skills)

Job Summary: 

• Design, customize and configure SAP LE/WM/PP processes and solutions
• Drive the development of functional and system specifications
• Assess business and application requirements
• Perform detailed analysis of complex business process requirements and provide appropriate solutions
• Conduct fit/gap analysis and business process modeling
• Configure the software to business requirements
• Develop and execute test data and tests to confirm the functionality
• Communicate in a team environment with colleagues
• Document functional designs, test cases and results in a validated environment
• Ensure system implementation and maintenance according to GRC requirements and policies
• Provide key-user training and user support and support for deployment and sustainment 
• Act as a liaison between the business functions and the technical team
• Assist with annual integration testing, disaster recovery testing, and ongoing maintenance of documentation

Skills on Resume: 

• Requirements Analysis (Hard Skills)
• System Specification Development (Hard Skills)
• Business Process Modeling (Hard Skills)
• Test Data Development (Hard Skills)
• Documentation Skills (Hard Skills)
• Communication Skills (Soft Skills)
• Training and Support (Soft Skills)

Job Summary: 

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Consults with functional areas to develop understanding of the varied and complex business needs supported by the HRConnect system.
• Develop user stories, requirements and acceptance criteria needed to enable target future state.
• Responsible for determining how changing business needs will affect the system.
• Understand the role of the system in the big picture and provide ideas and recommendations regarding the evolution of the system.
• Performs analysis and implements data, software, or technology solutions to deliver precise, reliable, and reproducible products on time
• Perform routine tasks competently and independently and generate reliable and consistent results.
• Learn and understand new methods and technologies.
• Produces and maintains required documentation associated with the work product, keeping it current and accurate.
• Coordinates and or performs testing of system modifications.
• Reviews and routes requested system changes and develops detailed specifications for implementation.
• Communicates system changes and issues to next level of management.

Skills on Resume: 

• Compliance Management (Hard Skills)
• Consultation (Soft Skills)
• Requirement Gathering (Hard Skills)
• Business Analysis (Hard Skills)
• Strategic Thinking (Soft Skills)
• Autonomy and Reliability (Soft Skills)
• Adaptability and Learning (Soft Skills)

Job Summary: 

• Designing, developing and implementing SharePoint Publishing sites
• Designing, developing and implementing SharePoint Collaboration (team) sites
• Build and support SharePoint Designer workflows and custom solutions
• Troubleshooting issues, testing and debugging code
• Maintain lists and libraries infrastructure and permissions
• Construct and administer dashboard reporting tools
• Maintain annual Site Owner reviews and certification dashboards 
• Manage content and permissions, enforce policies related to, or impacted by SharePoint
• Proactively monitor SharePoint storage capacity, site collection metrics, and support business requests
• Plan and execute migrations to new versions of SharePoint
• Coordinate production releases across multiple operational, technical, and support teams.
• Maintain and grow knowledge of required Infovisa products and services.

Skills on Resume: 

• SharePoint Site Design (Hard Skills)
• Workflow Development (Hard Skills)
• Troubleshooting and Debugging (Hard Skills)
• Infrastructure Maintenance (Hard Skills)
• Dashboard Reporting (Hard Skills)
• Site Management (Hard Skills)
• Capacity Monitoring (Hard Skills)
• Migration Planning (Hard Skills)

Job Summary: 

• Effectively communicate with key stakeholders to determine requirements and manage scope based on assigned resources
• Utilizing knowledge of business processes and Infovisa products
• Translating user requirements into written instructions or UI/UX mockups consumable by development teams
• Working within established Infovisa policies and procedures.
• Complete initial verification of completed development tasks to ensure implementation meets style and business standards.
• Create and update testing scripts, procedures, and internal knowledge-base guides for completed tasks.
• Create and update support documentation, release notes, and release notifications for product updates.
• Provide ongoing maintenance of user story backlogs based on prior approval and established team prioritization.
• Identify and work closely with other members across various teams to plan, organize, and execute on-time production releases.
• Plan and conduct internal demonstrations and educate Infovisa associates.
• Act as a secondary support level for customer inquiries using phone and email.
• Using initiative and creativity, resolve identified problems both individually and as part of an escalation path for the team.

Skills on Resume: 

• Effective Communication (Soft Skills)
• Business Process Knowledge (Hard Skills)
• Requirement Translation (Hard Skills)
• Quality Assurance (Hard Skills)
• Documentation Skills (Hard Skills)
• Backlog Maintenance (Hard Skills)
• Collaboration and Planning (Soft Skills)

Job Summary: 

• Provide production support, testing, validating changes, writing requirements, documentation, and change management related to tool releases and other needs. 
• Provide technical assistance in identifying, evaluating, and developing systems and procedures that are cost-effective and meet business requirements
• Providing guidance and best practices for leveraging tools capabilities.
• Work with user groups to provide training, resolve questions, assess user needs, and recommend changes. 
• Prepare specifications for system changes, and create ad hoc reports for partners and various project teams.
• Recommend and initiate systems testing, driving discussions with partners 
• Identifying dependencies and assessing change impact for new platform enhancements and system integrations.
• Resolve testing challenges and provide solutions to complex test problems in coordination with BA, Tech, and QA teams.
• Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies. 
• Acts as a liaison between business and technical teams by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems. 

Skills on Resume: 

• Production Support (Hard Skills)
• Testing and Validation (Hard Skills)
• Requirement Writing (Hard Skills)
• Documentation (Hard Skills)
• Change Management (Soft Skills)
• Technical Assistance (Hard Skills)
• Training and User Support (Soft Skills)
• Process Improvement (Soft Skills)