BUSINESS SYSTEMS ANALYST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
The Business Systems Analyst is proficient in analyzing business requirements, researching solutions, and overseeing system and process implementations across multiple IT systems, including Salesforce.com and IT infrastructure. This position's skilled in managing SaaS acquisitions, new product and pricing systems, and various revenue and non-revenue team processes, with expertise in CPQ, Billing, Revenue recognition, and technical change management using JIRA. This role demonstrates strong capability in self-managing projects, creating business and functional requirement documents, and securing approvals from executive stakeholders in a dynamic environment.
Essential Hard and Soft Skills for a Standout Business Systems Analyst Resume
- Data Analysis
- SQL
- Business Process Modelling
- Requirements Gathering
- Systems Design
- Project Management
- Agile Methodologies
- ERP Systems Knowledge
- Reporting Tools
- Technical Writing
- Problem Solving
- Critical Thinking
- Communication
- Stakeholder Management
- Adaptability
- Teamwork
- Attention to Detail
- Negotiation
- Organizational Skills
- Empathy
Summary of Business Systems Analyst Knowledge and Qualifications on Resume
1. BS in Information Technology with 4 years of Experience
- Ability to read, write, speak, and understand English
- Ability to prioritize and organize effectively
- Ability to work independently, as well as in a collaborative and dynamic team environment
- Ability to handle multiple projects and priorities
- Ability to analyze and interpret data
- Ability to quickly identify business problems/opportunities
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to communicate with all levels of management and company personnel
- Ability to manage multiple projects at one time
- Ability to prioritize and organize effectively
- Knowledge of software applications such as Word, Excel, etc.
- Knowledge of applicable system/s
2. BA in Business Administration with 5 years of Experience
- Experience in managing the development and implementation of complex processes, programs, or software development projects
- Experience in DTC e-commerce business
- Ability to write and interpret technical documentation & business requirements
- Possess strong organizational and time management skills
- Knowledge of project management techniques and tools
- Experience working with Hubspot or a comparable platform
- Experience with Magento2, Optimizely
- Experience managing a combination of in-house resources and agency partners
- Real-time problem-solving
- Demonstrated ability to recognize and work in accordance with our Permission to Play Values.
- Governance experience with large marketing automation, digital communications, CRM, or similar platforms.
- Experience as a Salesforce administrator.
- Experience as CRM certifications with Marketo & Salesforce.
3. BA in Computer Science with 3 years of Experience
- Proven working experience in technical writing of software documentation
- Prior experience in Pharma/ manufacturing systems
- Ability to quickly grasp complex concepts and make them easily understandable using text and visual aids
- Proven experience in providing production support for enterprise systems (from triaging to closing tickets while producing appropriate change control documentation)
- Strong oral and written communication skills
- Good understanding of SDLC and software development
- Strong understanding of validation concepts in order to produce documentation for validated systems
- Experience running Scrum with JIRA
- Knowledge and experience with Agile techniques such as Automated Testing, User Stories, Continuous Integration etc.
4. BA in Management Information Systems with 5 years of Experience
- Experience analyzing business requirements, researching solutions, and driving system and process implementations
- Experience navigating requirements across multiple IT systems and an understanding of IT infrastructure
- Experience with Salesforce.com
- Must be available outside of business operating hours for system deployments or bug fixes
- Familiarity with CPQ, Billing and Revenue recognition systems and processes
- Familiarity and experience with SAAS Acquisitions, either as a project lead or significant contributor
- Familiarity and experience with New Product and Pricing processes and systems
- Familiarity and experience with Finance, Marketing, and other non Revenue team systems and processes
- Familiarity and experience with Peripheral Revenue teams like SE, CSM, Support, Retention, PSO, MSO, Ops, and associated systems and processes.
- Familiarity with lead routing and territory management systems and processes
- Experience with self-managing projects in a fast-paced and dynamic environment
- Experience creating BRD’s, FRD’s and obtaining impacted executive stakeholder approvals
- Experience in project and development methodologies
- Experience with SaaS Enterprise systems and SaaS business operations, including technical change management in JIRA or similar tool
5. BS in Business Analytics with 2 years of Experience
- Experience SQL Server Database, and creating custom SQL queries.
- Reporting experience with Tableau, Power BI or SSRS reports.
- Exposure working with SharePoint in conjunction with SQL/SSRS.
- Comfortable working with various departments such as accounting/finance to assist with reporting needs.
- Good understanding of business processes including order/work flow.
- Strong organization skills including time management.
- Strong communication skills at all levels within the company.
- Experience working with and supporting ERP Systems and it's end users.
- Understanding of the Manufacturing industry.
- Experience with SAP BO (SAP Business One)
6. BA in Economics with 4 years of Experience
- Knowledge of CBP or CBSA and other US or Canadian federal agency laws, regulations and procedures governing the brokerage product industry.
- Comprehensive knowledge of import processes for the US and Canadian brokerage entries
- Knowledge of FedEx customer specifications and able to process in a time sensitive environment.
- Strong conceptual and critical thinking skills, excellent initiative, strong organizational skills, human relations skills and attention to detail.
- Demonstrated verbal, written and reading comprehension skills.
- Expert knowledge of System Analysis related to specific technologies, tools, processes, procedures and broader business issues and relevant technologies.
- Advanced knowledge of the business and associated standards and technology from a design or solution perspective.
- Interest and proven ability to work autonomously on complex, highly visible projects and initiatives.
- Readiness to act as a lead expert resource in architectural information exchange for project teams, the business and outside vendors.
- Excellent interpersonal, communication skills and Experience with Agile