BUSINESS SYSTEMS SPECIALIST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Oct 05, 2024 - The Business Systems Specialist possesses extensive experience in crafting functional designs, user stories, and training materials and overseeing deployments, vendor, and defect management. This role demands a profound understanding of how technological changes affect business processes across various functional units and requires a strong technical foundation, particularly in Distribution Management System functions and platforms. Additionally, the specialist is adept with critical industry tools like SCADA, Outage Management Systems, and Geographic Information Systems, enhancing operational efficiency in 24x7 utility control centers.
Essential Hard and Soft Skills for a Standout Business Systems Specialist Resume
- Data Analysis
- SQL Programming
- ERP Software Proficiency
- Systems Integration
- Business Process Mapping
- Project Management
- Technical Writing
- Information Security
- Cloud Computing
- Business Intelligence Tools
- Critical Thinking
- Problem-Solving
- Communication
- Adaptability
- Team Collaboration
- Leadership
- Attention to Detail
- Time Management
- Conflict Resolution
- Empathy
Summary of Business Systems Specialist Knowledge and Qualifications on Resume
1. BA in Information Technology with 6 years of Experience
- IT working experience in large or midsized multinational life science organizations
- Experience with Salesforce.com CRM and other analytics tools such as Veeva, PowerBI, etc.
- Broad IT expertise in various disciplines like mobile devices, system development, and infrastructure.
- Experience in setting IT strategy and business IT alignment.
- Strong interdisciplinary, and excellent intercultural influence, and networking skills.
- Excellent interpersonal skills, with the ability to foster trusting relationships
- Strong oral and written communication skills, with experience presenting to key stakeholders
- Solid analytical skills combined with extensive project management experience
- Strong leadership skills to bring different people or groups together to solve business challenges
- Experience working with GxP validation and SLC.
2. BA in Business Administration with 3 years of Experience
- Experience with vendor management. Evidence of participation in strategic industry forums.
- Comfortable working within an agile or waterfall project environment.
- Experience leading project teams both with direct and indirect staff
- Working experience with Master Data Management (MDM)
- Must have Qualification in project management (PMP), Salesforce.com certification(s) in Sales and Service solution areas
- Ability to create core and supplemental materials such as scope and requirements documents, test plans, design documents, training documents, etc.
- Experience programming in at least one of the major programming languages (C#, VBA, Java (J2EE), etc.)
- Foster a work environment in which individuals collaborate in pursuit of a common mission and mutual goals.
- Project Management or leadership working experience
- Demonstrated skills and experience with Microsoft Professional Office Suite (Excel, Access, Word, Visio)
3. BA in Computer Science with 5 years of Experience
- Working experience in business systems analysis
- Ability to translate user needs to application requirements and process changes.
- Strong interpersonal, verbal, and written communication skills
- The ability to work in a collaborative environment and interact with all levels of management within the Business and IT departments.
- Experience in executing functional and user acceptance testing (UAT)
- Specific experience in developing, documenting, and executing scenario-based testing scripts for UAT.
- Experience in application support and configuration responsibilities.
- Knowledge of database management and ability to write and run queries in SQL.
- Ability to create core and supplemental materials such as scope and requirements documents, test plans, design documents, training documents, etc.
- Demonstrated skills and experience with OMS/DMS or EMS software
- Relevant experience working on a support team or upgrade or replacement projects in the past.
4. BA in Management Information Systems with 4 years of Experience
- Experience in functional designs, user stories, training documents, deployments, vendor and defect management.
- Strong understanding of the impacts of technology changes on the collective business processes across functional units.
- Demonstrated self-starter with experience working in ambiguous environments charting a path to successful delivery and operations
- Strong technical acumen with the ability to understand different Distribution Management System functions and platforms.
- Ability to participate in and influence all aspects of a functional workstream
- Strong operational focus and detailed understanding of the technology needs of a 24x7 operational control center.
- Ability to be creative, versatile, efficient, and productive in the face of ambiguity.
- Strong drive for results and continuous improvement including development of standards and processes in line with utility best practices.
- Familiarity with tools/applications regularly used by electric distribution or transmission system Operators, Operating Engineers, and Planning Engineers such as SCADA, Outage Management Systems (OMS), Distribution Management Systems (DMS), Power Flow modeling tools (e.g. CYME), Geographic Information System (GIS), operational data historian (e.g. OSISoft Pi)