Published: May 23, 2025 - The Business Manager oversees daily operations to ensure efficiency, profitability, and alignment with strategic objectives. This role develops and executes process improvements, budget strategies, and performance metrics to support sustained business growth. The manager collaborates with cross-functional teams to optimize workflows and deliver measurable outcomes.

Tips for Business Manager Skills and Responsibilities on a Resume
1. Business Manager, Sterling Business Solutions, Tulsa, OK
Job Summary:
- Responsible for ensuring agreed TLR/TLC budgets are managed and maintained within the business unit
- Manage the functions’ short, medium and long-term resource forecasts, taking account of volume movements, cost transformation and ensuring those forecasts are met
- Manage and maintain datasets critical to the running of the business
- Manage operational processes, including day-to-day resource management and bi-annual forecasting
- Creates and drives interventions to deliver
- Recruitment, retention, skills, surplus management etc., across all teams and geographies
- Communicate and influence daily at the Director level both within Service Platforms and externally into Procurement, Finance and HR
- Influence and communicate across leadership teams and all layers of the organisation
- Support the L&D Partner to manage the training plans and work with the senior management team to identify and progress long-term strategy of the unit / Service Platforms
- Scorecard and Objective Setting and tracking for the unit
- Manage risk and opportunities to director escalation in conjunction with the Risk Lead
- Audit and Quality assurance in conjunction with the risk lead
- Labour forecasting, tracking, reporting and control, owning the detailed bottom-up builds and seeking to optimise overall resourcing plans, taking account of the demand and supply mix
- Work to ensure forecast accuracy and on-budget delivery
- Identify, communicate and operate as a member of the Director/s leadership team
- Contact for all resource management and business operations activities, and a virtual member of the Senior Business Managers team
- Identify best practices from across the unit and implement
- Expert management and presentation of detailed data providing the one-truth source of data to drive business decisions in terms of delivery to forecast and plan
Skills on Resume:
- Budget Management (Hard Skills)
- Resource Forecasting (Hard Skills)
- Data Management (Hard Skills)
- Process Optimization (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Team Leadership (Soft Skills)
- Risk Management (Hard Skills)
- Strategic Planning (Soft Skills)
2. Business Manager, Horizon Packaging Group, Allentown, PA
Job Summary:
- Deliver a business plan for growth for the CNS products in the cross-border road freight market
- Identify commercial opportunities and engage directly with key market players and project partners
- Implement sales, marketing, and communications strategy for the project, in conjunction with the MarComms resource and partners
- Manage relationships with key customers and stakeholders
- Monitor the financial performance of products and identify issues and corrective measures, including reporting to senior stakeholders
- Support the product team in the project by identifying enhancements and delivery priorities based on market feedback and aligned with key project partners
- Support the wider activity of the commercial team in delivering commercial success for the business
Skills on Resume:
- Business Planning (Hard Skills)
- Market Analysis (Hard Skills)
- Sales Strategy (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Customer Relationship (Soft Skills)
- Financial Monitoring (Hard Skills)
- Product Development (Hard Skills)
- Team Collaboration (Soft Skills)
3. Business Manager, Midland Resources Group, Fargo, ND
Job Summary:
- Monitor the financial management of project funds and the office budget and report to the AVP every month
- Initiate financial transactions related to sponsored funding
- Monitor financial activity and complete monthly reconciliations
- Assist in the completion and submission of required financial reports
- Maintain records to enable reporting of cost-share commitments and expenditures across sponsored awards
- Review, adjust, and certify effort reporting statements for personnel working on sponsored projects
- Track and update committed effort, proposed effort, and actual effort
- Coordinate and facilitate the development and preparation of proposals for external funding, including assisting in developing the budget and cost-share for proposals
- Act as primary administrative liaison with project partners and subrecipient organizations, ensuring all subrecipients are meeting required milestones and/or deliverables
- Ensure technical, progress, and compliance reports are submitted timely and by the award terms and conditions
- Ensure all personnel have met mandated training requirements
- Coordinate the disclosure and reporting of intellectual property, patent and invention information by Federal regulations and University and sponsoring agency policies and procedures
- Assist the AVP with managing economic development programs such as Start-Up NY
Skills on Resume:
- Financial Monitoring (Hard Skills)
- Budget Management (Hard Skills)
- Effort Reporting (Hard Skills)
- Proposal Development (Hard Skills)
- Compliance Oversight (Hard Skills)
- Stakeholder Coordination (Soft Skills)
- Training Compliance (Soft Skills)
- IP Management (Hard Skills)
4. Business Manager, Norwell Construction Services, Boise, ID
Job Summary:
- Oversee all operations and business activities to ensure results consistent with the overall strategy and mission
- Maintain accounting in an organizational structure adequate for achieving the goals and objectives
- Handles all aspects of accounting and financial management for the firm including budgeting, profit analysis, billing, audits and reconciliations
- Manages accounting staff to execute payroll, AP/AR, tax preparation and reporting
- Forecast revenue and profitability
- Formulate and develop the company's future direction, supporting tactical initiatives
- Develop performance measures that support the company's strategic direction
- Monitor debt levels and compliance with debt covenants
- Comply with local, state, and federal government reporting requirements and tax filings
- Issue timely and complete financial statements
- Calculate and issue financial and operating metrics and report significant issues to management
- Provide financial analyses, in particular for capital investments, pricing decisions, and contract negotiations
Skills on Resume:
- Business Operations (Hard Skills)
- Financial Management (Hard Skills)
- Staff Supervision (Soft Skills)
- Revenue Forecasting (Hard Skills)
- Strategic Planning (Soft Skills)
- Performance Measurement (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Financial Analysis (Hard Skills)
5. Business Manager, Keystone Medical Supplies, Erie, PA
Job Summary:
- Directs and coordinates activities of the Accounting Department including payroll, accounts receivable, accounts payable and general accounting
- Oversees the operation and management of the Financial Resource Management Office (FRMO) activities and staff
- Responsible for directly supervising all FRMO employees (union and non-union)
- Responsible for proper implementation and ongoing utilization of accounting systems, including labor reporting, accounts receivable, accounts payable, cost reporting and cost allocations
- Interacts with government financial auditors and internal auditors, coordinates audits and reviews audit requests for financial information
- Negotiates with government representatives on various matters, including cost impact statements, forward pricing, and final overhead rates used on government contracts
- Maintains financial objectives and policies
- Prepares budgets and financial forecasts/projections
- Prepares and analyzes financial statements for the project, assisting in Corporate financial statement preparation
- Responsible for the accurate and timely preparation and submission of all required government CDRLs, government correspondence, and corporate requirements, including month-end and year-end close reports
- Prepares and makes recommendations based on financial analysis of operations
- Assists the Project Manager and all Division Managers on the project regarding business and financial concerns
- Provides the necessary direction and coordination of budget and planning policies and procedures as they affect the various divisions
- Ensures that accounting practices within the project comply with government and Corporate accounting regulations
- Assists in the design and development of new or improved accounting practices, which will result in maximum recovery of cost while being in full compliance with FAR and CAS
- Ensures adherence to safety standards, policies, and practices
- Ensures adherence to Company Policies, practices, and procedures
- Supervises and directs the on-site payroll of all employees
Skills on Resume:
- Accounting Oversight (Hard Skills)
- Team Supervision (Soft Skills)
- Audit Coordination (Hard Skills)
- Budget Forecasting (Hard Skills)
- Government Compliance (Hard Skills)
- Financial Reporting (Hard Skills)
- Contract Negotiation (Soft Skills)
- Policy Implementation (Hard Skills)
6. Business Manager, Red River Distribution, Shreveport, LA
Job Summary:
- Manage and direct the property management team
- Build and maintain a highly capable team through effective recruitment
- Identify and hire the right people for the right seats (skill sets that match the job)
- Manage the disciplinary process, provide coaching, feedback, development, training, and conduct performance reviews for assigned staff
- Maintain assets by directing and overseeing apartment preparation, property maintenance, special projects, etc
- Collect and process monthly rent payments promptly and as directed by the corporate office
- Generate late rent letters and file unlawful detainers
- Establish and maintain positive resident relations (e.g, effective communications, managing resident concerns, problem-solving, etc.)
- Oversee property purchasing including ordering supplies and verifying and approving invoices for timely payment, etc.
- Maintain working knowledge of site inventory
- Oversee new lease and lease renewal processes
- Participate in and oversee all marketing
- Show and lease apartments to prospective residents
- Effectively use the property management computer program
- Monitor the budget throughout the year, ensuring compliance
- Research and prepare comprehensive and accurate annual budgets including capital improvement budget planning
- Conduct monthly team meetings with on-site staff
- Assist with apartment turns
- Assist with all aspects of property management and maintenance (e. g. snow removal, cleaning, etc.)
Skills on Resume:
- Team Management (Soft Skills)
- Talent Acquisition (Hard Skills)
- Staff Development (Soft Skills)
- Property Maintenance (Hard Skills)
- Resident Relations (Soft Skills)
- Lease Administration (Hard Skills)
- Budget Monitoring (Hard Skills)
- Marketing Strategy (Hard Skills)
7. Business Manager, BlueCrest Manufacturing, Winston-Salem, NC
Job Summary:
- Partner with the dedicated Program Manager by providing financial leadership and support to the program
- Support the preparation and coordination of monthly financial forecasting and reporting of program financial performance
- Manage and develop Program Control Analyst (PCA) staff
- Develop and maintain the program cost baseline
- Perform cost and schedule risk assessments to identify and mitigate program cost and scheduling risks
- Ensure adequate funding availability by maintaining accurate records of expenditures
- Directing the preparation of expenditure projections and submitting timely requests for additional funding to the government
- Prepare and analyze contract estimates at completion (EAC)
- Prepare/support program invoicing
- Attend and support customer meetings
- Support the preparation and development of program inputs for the Annual Operating Plan (AOP)
- Provide variance analysis on program financial metrics
- Prepare financial inputs to internal reports and presentations (IPRS, PMRs, etc)
- Function successfully in a dynamic program and communicate within a team environment
- Communication with all levels of internal management and customer management
Skills on Resume:
- Financial Leadership (Hard Skills)
- Forecast Reporting (Hard Skills)
- Staff Development (Soft Skills)
- Risk Assessment (Hard Skills)
- Funding Management (Hard Skills)
- Cost Analysis (Hard Skills)
- Customer Communication (Soft Skills)
- Program Planning (Hard Skills)
8. Business Manager, Sierra Valley Logistics, Reno, NV
Job Summary:
- Acts as the internal client advocate and leader of the business at the site, balancing and driving both the client’s and Patheon's requirements and priorities
- Develops and manages the business relationship with existing accounts
- Identifies the decision structure related to product supply and third-party manufacturing
- Develops an understanding of the execution and implementation of supply agreements while ensuring the business framework (forecasts, order horizon, communications, etc.) is optimized
- Ensures that expected service levels are being provided and that required planning and technical information is being exchanged appropriately between organizations, through the coordination of information flow, about the client’s requirements
- Leads engagement of the Voice of Customer (VOC) program, develops action plans and manages the escalation process
- Ensures client and Patheon are operating in compliance with the MSA (Manufacturing Supply Agreement)
- Prepares and submits commercial services proposals to customers
- Represents DPS site interests in negotiations of technology transfer and manufacturing supply agreements
- Coordinates the generation of quality agreements and assesses their commercial impact
- Leverages relationship with existing customers to identify opportunities
- Partners with Sales to identify, assess and implement new business opportunities related to existing clients
- Facilitates effective internal communication of new project requirements, organizes and manages customer site visits, and promotes Patheon and site capabilities
- Oversees technology transfer projects to ensure 100% on-time launches
- Participates in the Technology Transfer project team, responsible for the commercial aspects of the business
- Works closely with project managers to assume control of tech transfer projects upon validation
- Assesses ongoing business and provides technical solutions to the client to address process robustness or business challenges
- Contributes to the identification and implementation of new initiatives with tools within Lean and Six
Skills on Resume:
- Client Advocacy (Soft Skills)
- Account Management (Hard Skills)
- Supply Coordination (Hard Skills)
- Service Optimization (Hard Skills)
- Customer Engagement (Soft Skills)
- Contract Compliance (Hard Skills)
- Opportunity Identification (Soft Skills)
- Project Facilitation (Hard Skills)
9. Business Manager, TechCore Dynamics, Cedar Rapids, IA
Job Summary:
- Consistent achievement of targets
- Development of the security business within the identified accounts
- Maintaining and developing relationships within existing Exertis accounts
- Maintaining and developing relationships with the vendor
- Work alongside internal account managers and team leaders to ensure sales and opportunity growth
- Attending vendor/partner events and training sessions
- Organising training for the sales team and account managers to keep them up to date
- Running SPIFFs on sales floors
- Ensuring that vendor KPIs are met and reported upon
- Continued training to maintain knowledge of the product roadmap and latest technology changes
- Regularly exercises discretion and independent judgment
- Maintain professional relationships with teammates, partners and clients
- Maintain and update the pipeline to ensure all deals are logged and registered
- Ensure Stock levels meet the vendor solution meeting requirements
Skills on Resume:
- Target Achievement (Hard Skills)
- Account Development (Soft Skills)
- Relationship Building (Soft Skills)
- Vendor Management (Hard Skills)
- Sales Collaboration (Soft Skills)
- Training Coordination (Hard Skills)
- KPI Monitoring (Hard Skills)
- Pipeline Management (Hard Skills)
10. Business Manager, Prairie View Solutions, Wichita, KS
Job Summary:
- Responsible for selling ADD total solutions to targeted, potential accounts
- Establish and build a deep understanding of account needs, stakeholders and competitive situation at the highest levels
- Build and lead an internal cross-functional selling team to execute account strategies
- Analyze the impact of market trends and factors on clients
- Develop strategic account plans for achieving goals including sales and market share, margin
- Identify new business opportunities by initiating, developing or delivering unique solutions that result in improved outcomes for customers and the company
- Build a team of ADD resources to best execute the complex sales strategy
- Check on the progress of the cross-functional implementation team (post-sale)
- Manage a team of Account Executives
Skills on Resume:
- Solution Selling (Hard Skills)
- Account Strategy (Hard Skills)
- Team Leadership (Soft Skills)
- Market Analysis (Hard Skills)
- Opportunity Development (Soft Skills)
- Sales Planning (Hard Skills)
- Cross-Functional Management (Soft Skills)
- Team Supervision (Soft Skills)
11. Business Manager, Ironwood Fabricators, Billings, MT
Job Summary:
- Research, prospection of new customers, and definition of their needs
- Development of existing customers
- Understand the technical, business and human challenges of the client projects
- Identify the best answer (team, expertise, rate) in the shortest time
- Participation in the negotiation, or renegotiation of the customers’ contracts
- Answers to RFP and RFQ
- Call, meet and evaluate candidates for consultant positions
- Recruit high-potential consultants
- Collaborate with the Recruitment department to ensure Cream acts on the recruitment market accurately toward its needs
- Follow up on the projects, the client’s satisfaction
- Manage their careers and personal development
- Draw a strategy to leverage the market opportunities
- Attend technical, business and management training (onboarding training and continuous training program)
Skills on Resume:
- Customer Prospection (Hard Skills)
- Client Development (Soft Skills)
- Needs Assessment (Hard Skills)
- Contract Negotiation (Soft Skills)
- Talent Recruitment (Hard Skills)
- Project Follow-Up (Soft Skills)
- Career Management (Soft Skills)
- Market Strategy (Hard Skills)
12. Business Manager, BayBridge Equipment Rentals, Savannah, GA
Job Summary:
- Measure the sales performance of distributors against the plan
- Refine market assessment and visibility
- Provide support to key customers (in collaboration with distributors)
- Recommend and execute actions in case of finding a negative gap
- Ensure the business within the assigned territory is managed and done in a compliant way and any deviation observed should be reported
- Work with the regulatory team to understand the KFDA, MFDS requirements
- Define the pricing matrix by the Reimbursement program
- Build a strategic vision for Korea for the next 3 years, highlighting challenges and possible ways to succeed
- Work with distribution partners/ eventually the team to manage and grow the business in all healthcare markets
- Manage forecasting, pricing, and contract negotiations
- Conduct regular business reviews with distributors
- Report results, ongoing issues, market insights, strategies, tactics, and feedback to management
- Working closely with various cross-functional teams like service, support, operations, and Finance
- Complete all assigned and required training satisfactorily and on time
Skills on Resume:
- Sales Performance (Hard Skills)
- Market Analysis (Hard Skills)
- Customer Support (Soft Skills)
- Compliance Monitoring (Hard Skills)
- Regulatory Knowledge (Hard Skills)
- Strategic Planning (Soft Skills)
- Forecast Management (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
13. Business Manager, Cascade Forest Products, Eugene, OR
Job Summary:
- Coordinating all new bids across the Business Team, managing all new bids through the LCM 1B process, holding regular 'bid boards' to track progress
- Identify and address issues and points of escalation, and highlight risks and opportunities concerning Order Intake
- Accurate bid planning and execution to ensure a clear strategy, timely functional inputs, 'right-first-time' approvals and submission in line with promise dates
- Customer-facing Capture Lead for new opportunities, ensuring accurate requirements capture, updating CRM data, and providing intelligent solutions that meet customer expectations
- Pursuing bid submissions until order receipt and acceptance
- When acting as Capture Lead, obtaining and managing Bid and Proposal spend for bid-managed opportunities
- Supporting the IPT Lead in ensuring resource demand for bidding activities is accurately captured and controlled via PMOS and addressed through resource councils so that work packages are fulfilled
- Managing a team of Customer Account Representatives (CARs) as direct reports
- Ensuring process governance as defined in the BMS and LCM, the provision of training, holding regular 1:1s, conducting Personal Development Reviews, allocating priorities and acting as the point of escalation
- Ensuring the efficient and accurate processing of bids and orders and the accurate loading of sales orders in line in line with current business process as defined in the BMS, LCM and associated KPIs
- Leading CARs in pursuing submissions until order receipt and acceptance
- Support to IPT leads, engaging with both customers and internal stakeholders and driving the business to meet Order Intake targets
- Holding regular customer-facing reviews and providing a single point of contact for tracking and reporting on customer issues relating to Inside Sales
- Managing CARs in providing equivalent support at a BAU level
- Ensuring that accountable Capture Leads provide complete, accurate and reliable order intake data to the CRM
- Compiling regular summaries of sales data for the business and supporting IPT Leads in forecasting and presenting data for demand management (SIOP) and Order Intake (OI) forecasting purposes
- Supporting the Business Team and IPTs through the provision of timely and accurate Inside Sales information relating to customers, products, platforms and issues which might influence Capture Plans and customer relationships
- Managing customer satisfaction and complaints and reporting to the IPT
Skills on Resume:
- Bid Management (Hard Skills)
- Risk Assessment (Hard Skills)
- Capture Strategy (Hard Skills)
- CRM Management (Hard Skills)
- Team Supervision (Soft Skills)
- Process Governance (Hard Skills)
- Sales Forecasting (Hard Skills)
- Customer Engagement (Soft Skills)
14. Business Manager, Alpine Commercial Interiors, Missoula, MT
Job Summary:
- Develop GSSC strategy, goals and objectives that are aligned with the overall QBE Group strategy
- Design and implement business plans and strategies to promote the attainment of goals
- Lead center-wide initiatives and improvements across business functions to achieve overall business outcomes
- Gather, analyze and interpret external and internal data to continuously assess alignment to the global business environment and internal goals and objectives
- Develop GSSC packs and reports for executive purposes such as Board Forums or Investor Relations
- Provide significant contribution to strategic initiatives for GSSC Transformation programmes
- Structuring analysis required for the identified problem areas, conducting the analysis and providing recommendations
- Implement models based on quantitative analytical results (trends, insights) to provide the GSSC EGM with the appropriate data to make decisions for various business needs
- Establish and implement an overall GSSC performance governance framework
- Develop, support and collaborate with other business units on GSSC policies and procedures to achieve center-wide business outcomes
- Perform detailed risk analysis for all new recommended initiatives to ensure that any risks have been identified and mitigated as well as raised with the appropriate parties
- Ensure compliance with QBE policies, procedures, and relevant legislation
- Comply with effective risk and compliance culture by effectively designing and implementing procedures, with appropriate control evidence where appropriate
- Comply with appropriate and effective project and change management frameworks
- Contribute to the refinement of processes and procedures to improve systems and procedures
- Establish and maintain strong and effective relationships with key stakeholders and GSSC customers
- Monitor and report on key GSSC performance indicators and support the EGM on making the required changes and decisions for the business based on trends and performance levels
- Build and maintain a network of relationships in the local BPO/Captive and Insurance Industry
Skills on Resume:
- Strategic Planning (Hard Skills)
- Business Analysis (Hard Skills)
- Initiative Leadership (Soft Skills)
- Data Interpretation (Hard Skills)
- Performance Governance (Hard Skills)
- Risk Management (Hard Skills)
- Compliance Oversight (Hard Skills)
- Stakeholder Relations (Soft Skills)
15. Business Manager, Triton Engineering Services, Lincoln, NE
Job Summary:
- Ensure awareness of the local landscape and potential impacts on business performance and possible opportunities
- Represent the GSSC in external events and conferences
- Regularly research industry standards and practices to stay on top of the latest trends, tools and policy
- Work with the EGM and the SLT to develop key success indicators and measures for each of the strategic initiatives
- Research and understand the success factors of the business, areas for improvement, key risks and opportunities, internal and external, and build action plans to ensure business effectiveness and efficiency
- Prepare executive-level communications and presentations to assist in executive governance forums
- Assess overall GSSC performance against objectives and be able to pivot and recommend necessary adjustments/action steps
- Proactive engagement of technical subject matter experts both internally and externally
- Perform industry and market research and prepare points of view for presentation to the senior leadership team
- Understand requirements, risks, mitigating factors, and alternative approaches
- Review structured reports, interpreting complex material for internal and external clients
- Influence and motivate cross-functional leaders to work towards achieving the overall business goals
- Provide thought and change leadership to foster a culture of outperformance and transformation
- Lead, motivate and manage direct reports to ensure team and individual objectives are met
Skills on Resume:
- Market Awareness (Hard Skills)
- Industry Research (Hard Skills)
- Performance Assessment (Hard Skills)
- Executive Communication (Soft Skills)
- Project Analysis (Hard Skills)
- Cross-Functional Leadership (Soft Skills)
- Change Leadership (Soft Skills)
- Team Management (Soft Skills)
16. Business Manager, ClearView Management Group, Asheville, NC
Job Summary:
- Establish and communicate internal controls and Sarbanes-Oxley documentation requirements to all facility personnel
- Strategic business unit planning for upper-level management including the facility manager, business unit manager, and Vice President
- Legal entity reporting for the business unit, including the timely and accurate reporting of financial results
- Involvement in demonstrating values and the Positive Management Initiative guidelines
- Participating in the development of financial and non-financial facility measurements
- Responsible for driving operational improvements across the aligned business segments
- Combine quantitative rigor and business acumen to identify business trends and opportunities, design optimal workflows, and introduce innovative capabilities to the business
- Work cross-functionally, partnering both internally and externally to develop and execute the strategy for Go-to-Market
- Developed business acumen and the ability to successfully navigate and consult at varying levels across the organization
Skills on Resume:
- Internal Controls (Hard Skills)
- Strategic Planning (Hard Skills)
- Financial Reporting (Hard Skills)
- Operational Improvement (Hard Skills)
- Business Analysis (Hard Skills)
- Workflow Optimization (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Business Consulting (Soft Skills)
17. Business Manager, Granite City Industrial Supply, Duluth, MN
Job Summary:
- Assist in developing commercial management processes and control measures designed to minimise risk and maximise operational performance of contracts
- Provide a commercial review of bids with particular focus on payment mechanisms, event of default clause, termination thresholds and any schedules with significant operational risk/impact
- Produce annual budget, monthly and quarterly forecasts
- Support to the operations team for more complex negotiations and dispute/claim resolutions
- Create and manage workload targets and deadlines (including the use of KPI’s) for the quantity surveying team and sales team
- Provide continual support to the Head of Business Change PMO by managing and setting the direction of the Business Management team
- Partner with heads of other areas within the division, offering critical opinions and suggesting process enhancements
- Oversee and manage costs against budget for specified initiatives
Skills on Resume:
- Risk Management (Hard Skills)
- Contract Review (Hard Skills)
- Budget Forecasting (Hard Skills)
- Negotiation Support (Soft Skills)
- KPI Management (Hard Skills)
- Team Leadership (Soft Skills)
- Process Improvement (Soft Skills)
- Cost Control (Hard Skills)
18. Senior Business Manager, Heartland Fleet Services, Springfield, MO
Job Summary:
- Promote team integration / cross-functional communication (within teams and FIS Capital Markets/Banking)
- Develop strong ties with senior leadership in other functional areas of the business to support with strategic alignment of projects
- Engage with the business and cross-functional leaders to ensure availability and readiness of resources required to execute strategic plans
- Collaborate with the Merchant Strategy and Go-to-market team to help provide definition, structure, and activation of “big bet” initiatives and programs
- Collaborate with Product and Engineering to ensure that Product requirements and delivery timelines are aligned with business expectations
- Support for presentations, speeches, keynotes (internal or external), town halls, all-hands and extended leadership calls for GM, SMB
- Build strong relationships with key stakeholders around the business, particularly with Commercial teams to ensure strong sales engagement, and functional teams with a large role in the sales process
- Identify opportunities for continuous improvement and help the organisation shape proposals
- Lead coordination across business and finance leaders to develop robust business cases, annual forecasts/budgets, and long-range plans for International Merchant’s expansion programs
- Support the SVP, Strategic Planning and EVP, Merchant International, with executive and board-level presentations
- Future planning for the Strategic Expansion organization and broader team and program management activities (e.g., performance reviews, resourcing, budget management, etc.)
- Lead the planning and execution of leadership offsites and events
- Develop new ideas while promoting positive company culture, including liaising with the senior management of SMB and the People Office to create new employee engagement initiatives
- Communicate clearly, effectively and with authority with FIS executives
- Articulate the value the team is delivering and seek alignment on priorities and proposed solutions
- Actively promote the SMB story - excite, engage, and create compelling content for use across channels, audiences, and media
- Seek ways to generate pride and excitement amongst stakeholders
Skills on Resume:
- Team Integration (Soft Skills)
- Strategic Alignment (Soft Skills)
- Resource Planning (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Sales Engagement (Soft Skills)
- Executive Communication (Soft Skills)
- Business Forecasting (Hard Skills)
- Employee Engagement (Soft Skills)