BUSINESS DEVELOPMENT COORDINATOR JOB DESCRIPTION

A Business Development Coordinator in engineering and construction consulting is the person who keeps competitive pursuits on track. Firms operating under RFP, RFQ, EOI, and tender procurement regimes depend on someone who can translate a go/no-go decision into a compliant, branded submission without missing a deadline. That ownership spans everything from CV repository upkeep to coordinating subconsultant agreements and tracking live opportunities across multiple provinces or regions. The role lives at the center of a firm's winning-work function, answering directly to BD managers and technical leads who cannot afford coordination gaps on high-value pursuits.

As the Business Development Coordinator, you own the end-to-end coordination of proposal and tender submissions within an engineering or consulting firm, ensuring every pursuit is compliant, on time, and aligned with the firm's capture strategy. You work across project teams, technical writers, and subconsultants, supporting a Business Development Manager or Director who sets pursuit priorities while you execute the mechanics that determine whether a submission gets out the door.

Career Impact: Hands-on exposure to RFP, RFQ, EOI, and tender processes across multiple market sectors builds the pursuit management fluency that firms promote into Proposal Manager and BD Manager roles.

Business Impact: When pursuit coordination fails, submissions miss deadlines or ship non-compliant, this role is the operational control that prevents those outcomes on pursuits that can represent significant contract value.

Growth Opportunity: Coordinating subconsulting agreements, maintaining CV and collateral databases, and supporting win-strategy development equips you to move into a dedicated pursuit lead or BD specialist seat within two to three years.

• Coordinate proposal and tender submissions for RFP, RFQ, EOI, and tender opportunities across multiple provinces or regions to ensure deadline compliance.
• Track active opportunities across online procurement platforms and maintain accurate records in the business development pipeline.
• Compile and format proposal sections, CVs, project sheets, and supporting documents in line with corporate branding and compliance requirements.
• Maintain the firm's collateral and CV repositories, ensuring materials are current and accessible to proposal teams.
• Support Project Managers in the procurement of subconsultant and subcontracting agreements, including coordination of work orders and documentation.
• Liaise with technical leads, proposal writers, and regional teams to align submission content with the firm's capture and win strategy.
• Coordinate logistics and materials for client meetings, interviews, presentations, and industry events.
• Prepare reports, specification sections, and contract documents under the direction of the Business Development Manager or Director.

• Bachelor's degree in Communications, Business, Marketing, or a related field, or equivalent work experience.
• 3 or more years of business development or proposal coordination experience, with demonstrated exposure to RFP, RFQ, or tender processes in a professional services or consulting environment.
• Proven ability to manage multiple simultaneous submissions under tight, competing deadlines with a high degree of accuracy.
• Strong written communication and editing skills, with a track record of producing polished, client-ready documents.
• Experience maintaining and updating opportunity tracking systems, CRM platforms, or experience databases.
• Demonstrated ability to coordinate cross-functional teams including technical writers, project managers, and subconsultants.
• High attention to detail in document formatting, compliance review, and version control across proposal packages.
• Strong organizational skills and the ability to prioritize independently with minimal supervision.

• Previous experience in a consulting engineering, construction management, or architecture firm, with direct exposure to the winning-work or capture process.
• Familiarity with managing subconsultant agreements, work orders, and procurement documentation within a project-based environment.
• Proficiency with Adobe Creative Suite for proposal design and formatting alongside standard office productivity tools.
• Prior experience in a national or multi-region BD function, coordinating pursuits across provincial or geographic boundaries.

• Proposal submission rate, measured as the percentage of tracked opportunities submitted on time and without compliance deficiencies.
• Collateral database currency, tracked by the proportion of CVs and project sheets updated within the required refresh cycle.
• Pursuit pipeline coverage, reflecting the number of active opportunities tracked and progressed per quarter against BD team targets.
• Subconsultant coordination cycle time, measuring days from pursuit kick-off to executed teaming agreements for each submission.
• Win-rate contribution, tracked across submissions the coordinator managed from kick-off through delivery.
• Typical tools: proposal and document management (commonly InDesign or Word templates); opportunity tracking and CRM (commonly Salesforce or Cosential).

• Base Salary Range: $52,000–$72,000 annually, depending on experience and region
• Bonus: Discretionary annual bonus of 3–7% of base salary common in consulting environments
• Equity: Typically not offered at coordinator level; profit-sharing available at select firms
• Health Benefits: Medical, dental, and vision coverage; employer contribution varies by firm size
• PTO: 15–20 days annually; many firms include additional sick leave and holidays
• Common Perks: Professional development stipends, licensure exam support, hybrid or remote flexibility, and travel reimbursement for site visits

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Background checks, including verification of employment history and education, are a standard condition of hire for this role. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, and local law. Candidates requiring reasonable accommodations during the application or interview process may request them at any time. Eligibility to work in the United States without sponsorship is required.

The Business Development Coordinator owns the full analytical and client support cycle for Visa's Ecuador portfolio, spanning incentive tracking, quarterly performance reporting, and recurring business intelligence outputs. Reporting directly to the Country Manager, the role delivers the operational precision and client engagement discipline that sustain Visa's growth targets and strengthen key partnerships across the market.

Key Responsibilities

• Contribute to the execution of short- and long-term strategic plans for clients and markets.
• Evaluate and recommend actions to strengthen partnerships and client business.
• Develop a comprehensive understanding of all products and services offered.
• Manage and coordinate client requests, including trainings, demos, webinars, membership processes, card designs, collaterals, and NDAs.
• Maintain close contact with all internal areas to search for solutions to critical problems and follow best practices applicable to clients and markets.
• Lead the processing of incentive payments, including market development funds and internal finance back-office processes.
• Develop and maintain client incentive tracking mechanisms for internal and client use.
• Create client incentive use reports for client presentations.
• Produce quarterly performance reports for business review use.
• Generate recurring business intelligence reports, including top merchants, top categories by market, product type, e-commerce, and domestic versus international transactions.
• Create ad hoc reports and analyses to support client strategies and follow up on project progress.
• Support the sales team in updating contacts, profiles, and general information in the playbook system.
• Lead client engagement surveys, payments forum campaigns, reporting, and follow-ups.
• Develop and administer a quarterly client newsletter covering wins, losses, and important updates for internal management use.
• Coordinate client events, including logistics, compliance alignment, attendee invitations, follow-ups, and coordination with internal functional teams.
• Coordinate agendas for functional team visits to market.
• Support budget, forecast, and financial analysis reviews.

Required Qualifications

• Bachelor's degree required.
• Minimum of five years of experience in business development, sales support, or finance, or an equivalent combination of education and experience.
• Payments industry or consumer banking experience is desirable.
• Strong financial acumen with solid planning and analytical skills.
• Consulting skills and client engagement capabilities.
• Strong credibility with the ability to quickly acquire knowledge of products and services.
• Customer service-focused with the ability to work collaboratively across teams and interdisciplinary groups.
• Ability to manage multiple tasks and prioritize work with strong attention to detail.
• Ability to operate effectively and efficiently in a fast-paced environment with minimal supervision.
• Flexible with an approachable and collaborative personality.

Embedded within the Business Development and Marketing Teams at Stretto, the Business Development Coordinator supports consumer-bankruptcy and corporate-restructuring service lines by coordinating pitch responses, RFP and RFI development, CRM maintenance, and competitive intelligence gathering. Working closely with senior leadership and internal departments, the role delivers the operational consistency and cross-functional coordination that enable seamless execution of all business development and marketing initiatives.

Core Functions

• Support customized response development for pitches, RFPs, and RFIs.
• Support content development of marketing collateral for new business opportunities and client meetings.
• Conduct research on prospective targets, bankruptcy and related industries, and service-line competitors via online databases and industry resources.
• Regularly update and add client, prospect, and referral source contact information in the CRM platform.
• Track pitch activity across all service lines.
• Assist with market-share tracking and competitive intelligence gathering.
• Compile and add case information to the experience database.
• Prepare materials and follow-up notes for internal department meetings.
• Monitor news items and distribute a weekly email on the most pertinent industry headlines.
• Assist with additional strategic initiatives as needed.

Qualifications & Experience

• Bachelor's degree in Marketing or Communications required.
• Formal RFP and B2B proposal development experience required.
• Experience in a law firm, accounting firm, or other professional services firm preferred.
• Advanced knowledge of Microsoft Word, Excel, and PowerPoint.
• Excellent project management and administrative skills with the ability to manage competing and shifting priorities.
• Ability to handle a high volume of requests under pressure with professionalism.
• Superior communication skills and excellent attention to detail.
• Ability to work both independently and collaboratively with individuals at all levels.
• Willingness to work hands-on to achieve objectives and consistently meet deadlines.
• Collaborative, team-oriented approach to work.

Reporting to senior leadership, the Business Development Coordinator drives the end-to-end production of proposals, tenders, RFPs, RFQs, and EOIs across multiple provinces and markets within a consulting engineering environment. Partnering with project managers, marketing staff, and cross-department teams, the role strengthens the firm's competitive positioning by ensuring deadline-compliant, accurate proposal delivery and disciplined management of opportunity tracking and client account development.

Primary Duties

• Assist in the production of accurate, comprehensive, and professional-quality proposals and tenders across multiple provinces and markets.
• Track online project opportunities for RFPs, RFQs, EOIs, and tenders across multiple provinces.
• Assist in coordinating materials, information, and teams for proposal and tender production and delivery to ensure deadline compliance.
• Assist in the creation and preparation of materials for client meetings, interviews, and presentations.
• Manage and maintain internal databases for current and completed projects for use in project pursuits and marketing.
• Manage and maintain accurate tracking of new opportunities and ongoing projects for business development use.
• Assist with the development and implementation of social media content.
• Research, identify, and assist with the administration of relevant industry events, sponsorships, and awards.
• Support the planning, development, and management of new and sustaining client accounts.
• Support the preparation and execution of strategic account plans that systematically set targets and plans for securing new clients and relevant projects.
• Support cross-department marketing and business development activities as needed.
• Support project managers in the procurement of sub-consulting and contracting services and agreements.
• Prepare reports, specifications, and contract documents under project manager guidance.
• Provide team support and coordination, including meeting scheduling, training, and general administration.

Skills & Qualifications

• Minimum of five years of experience in a similar role.
• Previous experience in a consulting engineering environment is considered an asset.
• Proven experience in prioritizing, multitasking, and meeting deadlines in fast-paced environments.
• Excellent communication skills, including oral, written, and presentation abilities.
• Strong attention to detail with editing and grammatical skills to a high degree of accuracy.
• Proven ability to maintain a high level of integrity and confidentiality.
• Highly developed computer skills with strong proficiency in Microsoft Office Suite, Adobe Suite, and CRM systems.
• Demonstrated initiative, positive attitude, and willingness to learn and adapt to change.
• Demonstrated sense of urgency and strong commitment to achieving goals.

Sitting at the intersection of customer engagement and sales operations, the Business Development Coordinator generates appointments for the sales department, responds to phone and internet inquiries, and builds toward monthly and quarterly performance targets. Operating across inbound and outbound communication channels, the role delivers the consistent lead follow-through and customer satisfaction outcomes that support dealership revenue goals.

Duties

• Generate appointments for the sales department.
• Answer product and service questions received via phone and internet.
• Contribute to high scores for the manufacturer's customer satisfaction index.
• Check email frequently and respond to inquiries immediately.
• Make unsold follow-up calls.
• Respond to phone and email inquiries in a professional and well-spoken manner.
• Meet and exceed monthly and quarterly goals.

Requirements

• Good verbal and written communication skills.
• Proficient with Microsoft Word, Excel, and Outlook.
• Time management, prioritization skills, and the ability to multitask.
• Self-motivated and goal-oriented with the ability to hit sales quotas and closing percentages.
• Must hold a clean and valid driver's license.

A key member of the dealer lending team, the Business Development Coordinator leads day-to-day management of dealer accounts across an assigned territory, advising dealerships on BMO's underwriting guidelines, programs, and products while delivering best-in-class customer service. Collaborating across originations, dealer services, fraud, and other internal departments, the role builds dealership relationships and cross-functional coordination that drive share-of-wallet growth and territory performance.

Functions

• Serve as the lead point of contact for all dealership relationship matters.
• Ensure the timely and successful delivery of pricing and communications to meet client needs and objectives.
• Develop new business with existing clients and identify areas of improvement to meet goals.
• Work to bring low-participating dealerships up to territory average or greater.
• Analyze and review all territory reports to identify business opportunities by dealer and prepare dealer calling objectives.
• Provide best-in-class customer service through daily interaction with internal team members and external dealer representatives.
• Answer client queries and identify new business opportunities among existing dealers.
• Liaise with cross-functional internal teams to improve the customer experience and grow share of wallet with dealers.
• Establish and cultivate relationships with all dealership personnel to support growth targets.
• Provide training on all programs and initiatives and follow up on outstanding approvals and their current status.
• Support originations, dealer services, fraud, and various other internal departments as needed.
• Establish targets within the territory and coordinate meetings with dealer representatives and dealer lending partners.
• Educate dealerships on new policies and guidelines and cultivate strong relationships with business development managers within the assigned territory.
• Conduct sales and finance presentations to demonstrate use of products.

Experience & Qualifications

• Bachelor's degree in Business, Finance, Marketing, or an equivalent field.
• One to three years of experience in sales, client relations, account management, or relationship management.
• Excellent written and verbal communication, negotiation, and presentation skills with strong public speaking ability.
• Demonstrable ability to communicate and influence key stakeholders appropriately.
• Direct experience demonstrating best-in-class customer service and relationship-building skills.
• Strong problem-solving skills with the ability to resolve disputes to the satisfaction of all parties.
• Ability to manage time effectively and prioritize multiple tasks while maintaining confidentiality.
• Flexibility to manage a territory, with the potential for daily travel of up to 100% of the time.
• Ability to create a good working environment, contribute ideas, accept change, and coach less experienced team members.

Winning grant-based funding from institutional donors such as USAID, EU, and UN depends on the Business Development Coordinator, who leads the full proposal coordination cycle from narrative drafting and compliance review to partner engagement and donor platform monitoring. Based within the Business Development team and reporting to the Manager or Director, the role delivers the proposal quality and deadline discipline that sustain organizational growth across international relief and development programs.

Accountabilities

• Engage with lead technical writers, proposal writers, and country teams to plan proposal processes and deadlines.
• Contribute to the research, drafting, and formatting of proposal sections and supporting documents.
• Provide editing, writing, work plan coordination, assessment, and research support to proposals led by other team members.
• Facilitate the compilation of full narrative and cost applications.
• Support the identification, engagement, and coordination of technical grant writers or consultants, with day-to-day responsibility for developing and processing work orders, invoices, and payments.
• Review proposals and supporting documentation for accuracy and compliance with donor regulations.
• Ensure accountability to donor requirements as outlined in relevant calls for proposals and donor rules and regulations.
• Support adherence to international standards for relief and development in all program designs and proposals.
• Ensure all planning documents and proposal packages are filed and accessible to relevant program and country teams.
• Coordinate with program unit staff and country teams to ensure a smooth transition from proposal to project implementation.
• Schedule and coordinate regular business development meetings with guidance from the business development manager or director.
• Support the maintenance of the institutional donor mapping matrix and the identification of new opportunities in line with organizational and country program strategies.
• Maintain and update registration and organizational information on partnership systems and platforms.

Technical Qualifications

• Degree in a relevant field required; master's degree in a field aligned with relief or development sectors is preferred.
• Minimum of two years of experience in international relief and development with demonstrated knowledge of grant-based funding models, proposal development, emergency response strategies, and operational challenges in the sector.
• Experience with grant writing, international development, and programmatic design and learning efforts.
• Proven experience contributing to winning proposals.
• Proficiency in French and/or Arabic is preferred.
• Familiarity with US government grant processes and grants from other institutional donors, including ECHO/EC, UN, and FCDO, is preferred.
• Excellent writing, editing, and verbal communication skills.
• Proven high level of computer literacy with MS Office software, including Outlook, Word, Excel, and PowerPoint.
• Demonstrated ability to coordinate complex activities, meet deadlines, and exercise sound judgment.
• Demonstrated ability to work efficiently and effectively as part of a team with a high degree of autonomy and initiative.
• Ability to travel internationally to support country programs if necessary.
• Ability to work under pressure in a deadline-driven environment.

As the Business Development Coordinator, this role owns tactical and strategic support for the Litigation Department, spanning competitor tracking, pitch and RFP preparation, experience database management, event planning, and CRM maintenance. The Litigation Department relies on this work to ensure attorneys have the accurate market intelligence and client-facing materials that advance the firm's business development objectives.

Activities

• Work with business development specialists and managers to assist with competitor tracking, trend spotting, and industry business intelligence monitoring.
• Collaborate with the library to conduct research on prospects and clients and assist the team in creating clear and concise reports summarizing findings.
• Assist in preparing and compiling tailored materials for pitches, RFPs, and other business development opportunities, and maintain outcomes.
• Champion the experience tracking process and maintain various department, practice group, and industry experience lists and deal lists.
• Act as liaison with the practice resource team on the creation and management of directory and award submissions.
• Work with business development specialists to plan events such as seminars, conferences, client events, and webinars, including researching sponsorships, managing all aspects of event logistics, and handling follow-up activities.
• Assist with the maintenance of attorney bios and group contact information in the CRM database, and update and organize invitation and mailing lists.
• Manage sponsorship opportunities and related processes, including logo and advertising assets, marketing materials, and invoice submissions.
• Provide backup to fellow members of the marketing and business development team.
• Coordinate with social media specialists to monitor social media promotion.
• Support the preparation and distribution of client alerts and blog posts.

Position Requirements

• Bachelor's degree in Marketing, English, or Communications.
• At least one year of experience in professional services and/or relevant internships preferred, with strong preference for experience in event planning, management, and execution.
• Strong interpersonal skills with the ability to interact effectively with multiple levels of the organization.
• Detail-oriented, organized, proactive, and self-directed with the ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office programs, including Outlook, Excel, PowerPoint, and Word; experience with InterAction or other CRM tools is a plus.
• Ability to work collaboratively with a diverse group of internal clients and team members to deliver exemplary customer service.

Business Development Coordinator manages engagements across all Regional Markets and the full life cycle of Go-to-Market partner relationships, coordinating requirements gathering, project planning, and cross-functional collaboration with Legal, Billing, Finance, Product, Data Science, and Marketing. The work directly supports the organization's revenue growth by standardizing commercial engagement processes and strengthening strategic alliance relationships with global and regional partners.

Operational Focus

• Manage engagements with partners to ensure best-in-class relationship management and mutual revenue growth.
• Develop business cases for initiatives alongside product, development, and regional market teams.
• Work across the organization to coordinate collaboration with Legal, Billing and Finance, Product, Data Science, and Marketing.
• Collaborate with global and regional partners, recognizing cultural nuances to maximize partnership relationships.
• Implement and action commercial engagements using clear project plans and short- and long-term goal planning.
• Lead by example through effective project management and adoption of tools and processes.
• Continually challenge the status quo and drive improvement opportunities across the team.
• Develop and implement strategy to drive business revenues and efficiencies and increase performance through standardization.

Knowledge Skills & Abilities

• Higher education in business management, economics, or a similar field.
• Proven account management experience at an online technology company, with experience in strategic alliance or partner management considered an advantage.
• Technical knowledge of programmatic platforms and integration processes, including DSP, DMP, SSP, and ad server systems.
• Strong analytical and Excel modeling skills with the ability to model data, build proofs of concept, and draw conclusions.
• Expert-level presentation and Microsoft Office skills.
• Commercial acumen, including experience negotiating and contracting with partners and liaising with legal teams.
• Strong and effective communication skills with the ability to collaborate with cross-functional stakeholders and teams.
• Ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
• Independent, proactive, and results-oriented with a positive attitude, strong attention to detail, and willingness to take personal responsibility for every task.

The Business Development Coordinator produces the financial analysis, contribution margin tracking, and engineering change cost documentation that inform program-level business decisions within a manufacturing environment. Working with engineering, sales, and finance teams, this role advances commercial performance by providing accurate costing, capital expenditure coordination, and continuous improvement support that sustain program profitability across product life cycles.

Key Deliverables

• Track and report monthly contribution margins.
• Develop annual budgets and forecasts for contribution margins.
• Prepare piece-price cost breakdowns for engineering change quotes, consistent with customer history and current market conditions.
• Prepare tooling breakdowns for engineering change quotes, ensuring all tooling costs are captured and invoiced on a timely basis.
• Coordinate and obtain engineering approval for tooling invoicing.
• Manage all program-related capital expenditure requests for submission to the group office.
• Analyze the cost impact of engineering changes and track the impact on contribution margin throughout the life of a program.
• Track customer givebacks on contribution margin throughout the life of a program.
• Track key financial measures, including payback and net present value.
• Assist in the collection of accounts receivable and resolution of outstanding customer pricing issues.
• Support the month-end close process and cost reduction initiatives.
• Assist in coordinating documentation required for SR&ED claim filings.
• Participate in and encourage participation in continuous improvement and suggestion programs.

Education & Experience

• Minimum post-secondary education in Commerce or Engineering.
• Three years of financial analysis or accounting experience in a manufacturing environment.
• Strong analytical mindset with the ability to understand intertwining manufacturing and commercial concepts and correlate information from various sources.
• Proficient in Microsoft Office, including Excel, Word, PowerPoint, and Project.
• Ability to consult, set goals and objectives, establish timelines, and measure and monitor progress using standard project management tools and techniques.
• Solid organizational and communication skills with the ability to adapt communication style to diverse audiences and meet deadlines under pressure.
• Ability to balance multiple demands and take on a considerable workload with minimal supervision, including working outside regular hours when necessary to meet deadlines.
• Awareness of lean processes and the ability to support lean principles throughout the business development process.
• Ability to work effectively in a team environment and maintain strict confidentiality.

Embedded within GHD's Winning Work Team, the Business Development Coordinator develops and refines proposal submissions by applying quality standards, corporate branding, and formatting requirements, while maintaining the national CV repository and collateral database. Working closely with individual Winning Work team members and stakeholders at all levels of the wider business, the role strengthens GHD's competitive tender performance through disciplined document production and continuous improvement of winning work approaches.

Areas of Ownership

• Support the winning work team by assisting in the opportunity and proposal development process and contributing to winning work business improvement initiatives.
• Engage with individual winning work team members and apply key elements of the winning work cycle to develop proposals.
• Apply quality, formatting, branding, and other necessary aspects to proposals to ensure documents are consistent with corporate requirements.
• Capture proposal collateral and take the lead in maintaining the collateral database.
• Provide support in maintaining the national CV repository.
• Take an active role in helping to improve approaches to winning work.

Background & Experience

• At least three years of professional services experience, preferably in business development, administration, or a technical background with exposure to winning work; a tertiary qualification is preferred but not essential.
• Advanced proficiency with Microsoft Suite and document templates, especially Word and PowerPoint.
• Proficiency with the Adobe Suite is preferred but not essential.
• Experience in online collaboration tools is an advantage but not essential.
• Previous experience in a proposal development or submission role is preferred but not essential.
• Proven team coordination skills with the ability to take the lead in developing more effective team and business processes.
• Strong communication skills with the ability to work effectively within the team and at all levels of the wider business.
• Meticulous attention to detail in documents of all types, particularly proposals and presentations.
• Ability to multitask and prioritize with proven experience in working collaboratively to meet tight deadlines.

Reporting to the CEO, the Business Development Coordinator executes new client prospecting, proposal development, and onboarding support for a digital marketing agency, covering PPC, SEO, and social media service lines. Partnering with the campaign management team and senior leadership, the role elevates the agency's inorganic growth pipeline by translating research-driven insights into compelling strategic narratives and full-funnel marketing recommendations that convert qualified leads into new client relationships.

Role Responsibilities

• Assist the chief executive with identifying, prospecting, securing, and onboarding new client relationships.
• Research and analyze new and existing clients' business needs, including marketing strategy, industry landscape, and key competitors.
• Communicate marketing services, strategic approach, and value propositions to qualified leads.
• Assist with scheduling meetings, prospecting notes, internal debriefing with the campaign management team, and overall next steps and timeline of proposal creation.
• Facilitate the development of new business proposals that include strategic insights, compelling narratives, and full-funnel digital marketing recommendations.
• Assist with the onboarding of new clients, scope expansions of existing clients, and statement of work renewals.

Required Qualifications

• One or more years of experience in business development or account management for a marketing agency.
• Solid understanding of digital marketing services, including PPC, SEO, and social media marketing.
• Exceptional organizational and project management skills with strong attention to detail.
• Ability to demonstrate analytical skills, technical knowledge, and attention to detail.
• Ability to converse professionally with potential and current clients across a broad scope of industry backgrounds.
• Entrepreneurial mindset with the ability to navigate ambiguity and prioritize multiple business opportunities.

Sitting at the intersection of marketing strategy and client pursuit planning, the Business Development Coordinator identifies business opportunities in targeted AEC markets, develops pursuit plans and marketing materials, and conducts competitive intelligence research in support of the business development team. Operating across construction management, architecture, and planning service lines, the role enables the firm to convert market intelligence into winning client strategies and sustained competitive positioning.

Job Functions

• Develop a thorough understanding of target markets, resources, and services.
• Identify business opportunities in targeted markets consistent with the business strategy.
• Assist in developing client and opportunity strategies and work with the team to position for targeted pursuits.
• Identify and effectively participate in industry networking opportunities.
• Identify target clients, key opportunities, and key issues important to clients, and document client meetings.
• Partner with the business development team to develop pursuit plans and needed marketing materials.
• Research and understand the strengths and weaknesses of competitors and inform win strategy development based on competitive intelligence.
• Understand the decision process and who the decision makers will be, and partner with the team to develop a clear understanding of client decision drivers.
• Work as part of the team to develop win strategies focused on delivering client value.

Qualifications & Experience

• Bachelor's degree in Communications, Business, Architecture, Planning, or Construction Management.
• Minimum of four years of experience in a marketing or business development role for a professional services firm, preferably with specific construction management experience.
• Familiarity with the local market, clients, and competitors.
• Excellent verbal, written, and presentation communication skills.
• Expertise in Microsoft Word, Excel, and PowerPoint; Adobe InDesign is a plus.
• Motivated, results-driven, and passionate about fostering good client relationships and promoting positive work relationships.
• Willingness to travel as needed.

A key member of the business development function, the Business Development Coordinator oversees executive calendar management, travel coordination, CRM data entry, and sales presentation support for an investment or asset management team. Collaborating across client relations, communications, and the broader sales team, the role enables the business development function to operate with precision by ensuring accurate records, seamless scheduling, and timely quota and goal tracking across the executive team.

What You'll Do

• Manage the executives' day-to-day calendar, including scheduling, adjusting, and canceling meetings and prioritizing the most sensitive matters.
• Organize in-person meetings, including scheduling, sending reminders, and arranging hospitality when necessary.
• Maintain comprehensive and accurate records, documents, and reports.
• Answer incoming phone calls politely and professionally and accurately take messages.
• Welcome visitors and identify the purpose of their visit before directing them to the appropriate department.
• Coordinate domestic and international travel arrangements and create trip itineraries and meeting agendas.
• Use various software, including word processing, spreadsheets, and presentation software, to prepare reports and special projects.
• Assist with the sales presentation creation process in partnership with client relations and communications teams.
• Track the quotas and goals of each member of the sales team.
• Enter data into the CRM in a timely and accurate manner.

Qualifications & Experience

• Minimum of three years of institutional sales-related administrative experience; prior experience in a business development environment is strongly preferred.
• Experience in investments or asset management is preferred.
• Track record of excellent written and verbal communication skills.
• Organized and dependable with keen attention to detail and the ability to manage competing priorities with ease.
• Self-starter who exercises good judgment and can multitask without errors with minimal supervision.
• Prior history of working with private and sensitive information and maintaining full confidentiality.
• Proficient in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel.
• Knowledge of VLOOKUP, pivot tables, and basic macro-VBAs in Excel is a plus.
• Proficient in CRM systems.

A coordinated ophthalmology referral network across Westchester and NYC depends on the Business Development Coordinator, who advances provider relationship development through territory visits, continuing education coordination, and community event engagement in line with practice guidelines. Serving as the primary liaison between the practice and optometric and primary care referring providers, the role maintains the provider database and outreach activity that sustain referral volume and patient pipeline growth.

Day-to-Day Responsibilities

• Build strong provider relationships within an assigned territory.
• Maintain protocols for visiting established and new referring providers according to practice guidelines.
• Assist in the coordination of continuing education functions, community network events, and community events.
• Provide ongoing educational support to community providers in all areas of services and specialties offered within compliance guidelines.
• Coordinate and engage in business development events.
• Maintain a robust database with pertinent information on all community providers.
• Act as liaison between the community and the practice, with the ability to problem-solve issues that may arise.
• Report to the office every month.

Skills & Qualifications

• Bachelor's degree or equivalent experience required.
• Prior experience with inside or outside sales within the medical industry is highly desired.
• Must hold a valid driver's license and have reliable transportation to cover the assigned territory.
• Strong organizational, communication, presentation, written, verbal, and listening skills.
• Above-average customer service skills.
• Proficient in Microsoft Office and Google Suite products.
• Ability to work a flexible schedule.
• Ability to speak a second language is preferred.

As the Business Development Coordinator, this role produces the onboarding support, training materials, and help center content that enable tour operators and business development managers to perform across global travel markets. The tour operator support team relies on this work to connect new partners, optimize their inventory, and deliver the high-quality service experience that sustains business growth.

Scope of Work

• Develop an understanding of the products offered by partners across the globe.
• Manage day-to-day operator communication via email and phone.
• Support operators with sales inquiries through the internal dashboard and CRM.
• Assist operators with training and optimization.
• Acquire knowledge of internal systems to develop training materials, help center articles, and other content to support tour operators and business development managers.
• Provide high-quality customer service in connecting new partners, onboarding their inventory, and training their teams.

Requirements

• Minimum of two years of experience in a customer-facing role.
• Experience updating process and training documentation.
• Personal and professional travel experience to areas in which the business operates.
• Excellent interpersonal skills with the ability to relate to others in person and online.
• Good computer skills with strong organizational skills and an aptitude for problem-solving.
• High standards of customer service with excellent communication and presentation skills.
• Natural self-starter able to prioritize multiple responsibilities.
• Enthusiastic about learning and passionate about the travel industry.

Business Development Coordinator handles inbound and outbound customer communication across telephone, email, and text channels, processing orders, resolving complaints, and managing CRM data entry and repair order documentation within an automotive or call center environment. Success in the position means achieving daily and monthly contact and resolution targets while routing priority issues accurately, maintaining organized records, and delivering responsive service across the full customer inquiry lifecycle.

Work Activities

• Answer inbound calls and respond to emails promptly.
• Handle customer inquiries via telephone, email, and text.
• Research required information using available resources.
• Develop and retain sales opportunities.
• Make outgoing calls related to various campaigns and achieve specific goals.
• Manage and resolve customer complaints with management support.
• Provide customers with product and service information.
• Enter and update customer information using internal systems.
• Process orders and cash out clients when needed.
• Identify and escalate priority issues and route calls to appropriate departments.
• Follow up on customer calls where necessary.
• Process, complete, and file repair orders.

Experience & Qualifications

• High school diploma or equivalent required.
• Previous experience dealing with customers by phone or in a call center environment is preferred.
• Sales experience preferred but not required.
• Intermediate computer skills in MS Office products, including Outlook, Excel, and Word.
• Excellent verbal, listening, and written communication skills.
• Strong organizational and time management skills with the ability to handle multiple priorities and meet required deadlines.
• Ability to work independently and as part of a team.
• Detail-oriented, self-motivated, and resourceful.

The Business Development Coordinator creates and maintains the lead pipeline for assigned operational units by developing client contacts, tracking bid calendars, analyzing lead sources, and coordinating with sales and operations teams to convert prospective opportunities into quotes and orders. Working alongside the sales team and operations leadership within a construction or AEC services environment, the role coordinates the proactive outreach and CRM discipline that drive revenue growth across client accounts.

Performance Expectations

• Develop leads and quotable opportunities for assigned operational units and clients.
• Develop and maintain a high level of client contact by following up on active proposals, leads, and opportunities.
• Maintain a bid calendar and communicate client deadlines regarding the submission of proposals and bids.
• Track, research, and analyze a wide variety of lead sources and information requests for new opportunities.
• Make calls to prospective clients daily.
• Maintain accurate sales activity records in the CRM system and daily sales trackers, analyzing and reporting on account activity daily.
• Work with the sales and operations teams to increase quotes and orders.

Technical Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Sales and/or customer service experience, preferably in an architectural, engineering, and construction environment.
• Experience using construction lead source platforms preferred.
• Experience using sales CRM systems.
• Proficient in Microsoft Office Suite and Adobe.
• Excellent verbal, written, communication, and organizational skills.
• Commitment to providing exceptional customer service to internal and external clients.
• Team player with strong interpersonal skills and a positive, team-oriented mindset.

Embedded within the dealership sales team, the Business Development Coordinator creates and sustains inbound sales traffic by managing leads, setting appointments, following up on no-shows, and maintaining the CRM database to support consistent monthly performance targets. Working closely with the sales team and leveraging phone, email, and web application tools, the role drives the follow-up cadence and appointment volume that improve customer retention and increase sales profitability.

Core Responsibilities

• Create and drive sales traffic into the dealership.
• Improve dealership communications and lead management.
• Set appointments and follow up on no-show appointments.
• Comprehend and share valuable vehicle information with customers.
• Improve sales customer retention and increase sales profitability.
• Manage and maintain the CRM database.
• Manage incoming leads through consistent and constant follow-up.
• Track daily phone calls, appointments, and shows.

Position Requirements

• Dealership experience is preferred but not required.
• Ability to work with computer applications, including email, web applications, and MS Office products.
• Strong oral and written communication skills.
• Demonstrated first-class customer service skills.
• Attention to detail with excellent organizational skills and ability to work with minimal supervision.
• Ability to multitask with phone and software applications simultaneously.
• Must hold a clean and valid driver's license.

Reporting to the business development team, the Business Development Coordinator coordinates pitch materials, RFP responses, experience databases, event logistics, sponsorships, and CRM maintenance across practice groups and industry groups at a law firm. Partnering with group leaders, attorneys, and social media specialists, the role elevates the firm's market presence by ensuring client-facing materials, directory submissions, and client alert communications are consistently accurate, timely, and aligned with firmwide business development strategy.

Key Responsibilities

• Support the business development team with various projects related to industry group business development efforts.
• Provide support on areas of excellence, including studying industry trends, identifying opportunities for growth, collecting matters, and updating the website.
• Coordinate pitch materials, presentations, and responses to RFPs, and facilitate presentation preparation by assisting with creating and editing materials.
• Interact with group leaders and attorneys on firmwide business development activities and maintain strong day-to-day working relationships with lawyers in the group and related practice groups.
• Edit marketing collateral, including practice area descriptions and attorney biographies, for print, website, and intranet, and facilitate posting updates as required.
• Assist clients in a client relationship program with metric reporting, relationship tracking, events, and cross-selling opportunities.
• Coordinate webinars, including overseeing scheduling and logistics, developing and disseminating invitations, arranging digital and social media promotion, assisting with related materials, and handling follow-up tasks.
• Work with practice teams to help prepare and edit industry survey submissions and maintain repositories of information on practice group accolades and awards.
• Coordinate participation in and sponsorship of local and national conferences, including handling attorney reservations and RSVPs, submitting advertisements, giveaways, logos, and other materials for sponsorships and external activities.
• Assist in coordinating and planning firm-hosted client seminars and events, including developing invitations and invite lists, coordinating with venues on logistics, coordinating speaker calls, and assisting with event materials and day-of needs.
• Manage attorney experience and client information in firmwide experience databases and CRM systems.
• Manage and maintain the production of internal marketing materials, including monthly newsletters, mailing lists, internal blogs, and capabilities documents.
• Assist with developing group and strategy meeting agendas and presentations, and prepare and circulate meeting summaries.

Knowledge, Skills & Abilities

• Strong computer skills, including proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to quickly learn new database systems.
• Extremely detail-oriented, proactive, and self-directed.
• Ability to independently manage and prioritize multiple projects under tight deadlines.
• Able to demonstrate sound professional judgment.
• High degree of poise and professionalism when interacting with internal and external contacts.
• Comfortable establishing effective firmwide working relationships with individuals at all levels.
• Strong organizational, project management, and problem-solving skills.

Sitting at the intersection of sales outreach and client relationship management, the Business Development Coordinator coordinates desk-based lead research, proactive calling campaigns, proposal follow-up, and CRM maintenance in support of business development managers within the construction industry. Operating across inbound and outbound contact workflows and servicing both prospective and existing clients, the role provides the retention call cadence, administrative support, and client feedback loop that sustain a healthy sales pipeline.

Core Functions

• Conduct desk-based research for leads.
• Proactively call all contacts from leads identified or provided and from external databases.
• Proactively follow up on outstanding proposals.
• Set appointments for business development managers with prospective and existing clients.
• Provide administrative support as needed.
• Make regular retention calls to existing clients.
• Provide feedback from clients to the relevant teams.
• Populate and maintain the CRM system.

Professional Experience

• Experience in customer service.
• Understanding of the sales process and fundamentals of selling.
• Understanding of the construction industry is desirable.
• Confident telephone manner with strong negotiation skills.
• Good IT skills, especially MS Office.