Job Summary: 

• Prepare (key) correspondence, reports, and forms.
• Take responsibility for composing correspondence
• Execute routine projects within general guidelines and instructions.
• Establish and maintain files and records.
• Answer the telephone and handle walk-in inquiries.
• Arrange and handle details from the title database, meetings, and appointments. 
• Deal discreetly with confidential information.
• Assist in solving problems and answering questions.
• Direct support to the CEO
• Assist the owners, the finance administrator, and the facilities in general with day-to-day office functions. 
• Answer phones, mail distribution, filing, database management, etc.

Skills on Resume: 

• Correspondence Preparation (Hard Skills)
• Report Writing (Hard Skills)
• File And Record Management (Hard Skills)
• Phone And Inquiry Handling (Soft Skills)
• Database Management (Hard Skills)
• Confidential Information Handling (Soft Skills)
• Problem-Solving (Soft Skills)
• Administrative Support (Soft Skills)

Job Summary: 

• Greet guests upon arrival in a friendly and professional manner.
• Answer and distribute a high volume of phone calls.
• Manage regular and high-volume email correspondence.
• Conference room coordination and other office logistics.
• Receive, manage, and distribute incoming deliveries. 
• Contact for office deliveries requiring building coordination.
• Emergency preparedness planning and coordination in partnership with the Office Management team.
• Attending building training and updating procedures
• Assist in identifying and assigning floor wardens
• Communication for drill procedures
• Research training for floor wardens

Skills on Resume: 

• Guest Greeting (Soft Skills)
• Call Management (Hard Skills)
• Email Management (Hard Skills)
• Room Coordination (Hard Skills)
• Delivery Handling (Hard Skills)
• Emergency Planning (Hard Skills)
• Training Coordination (Hard Skills)
• Warden Assignment (Soft Skills)

Job Summary: 

• Support a Director-level manager
• Prepare and edit presentations, and reports, research issues, collect and analyze data
• Submit and reconcile expense reports and book travel arrangements.
• Assist in the onboarding, off-boarding, and employee data updates in the HR system for the Director
• Track on-boarding and off-boarding of Contractors
• Exhibit a professional manner in all interactions with staff and external customers.
• Provide support to team members in the Surgical Robotics department
• Take ownership of a variety of independent projects
• Maintain strict confidentiality of all information
• Ensure an efficient and effective work environment

Skills on Resume: 

• Director Support (Soft Skills)
• Presentation Preparation (Hard Skills)
• Expense Reconciliation (Hard Skills)
• Travel Coordination (Hard Skills)
• HR System Management (Hard Skills)
• Professional Interactions (Soft Skills)
• Project Ownership (Soft Skills)
• Confidentiality Management (Soft Skills)

Job Summary: 

• Day-to-Day Executive Assistant Support
• Helping plan appointments and events for the executive team
• Making travel arrangements for the Executive Team
• Responding promptly to executives’ queries
• Helping manage executive teams' calendars and assisting with meeting coordination and scheduling.
• Facilitating internal communication through distributing information, scheduling presentations, and meetings
• Assisting in building and refining PowerPoint presentations for board meetings and company-wide town hall meetings.
• Plan daily, monthly, quarterly, or annual tasks
• Utilize software packages that might pertain to the role
• Fully live out the Ikeja values and drive the Ikeja culture across the business

Skills on Resume: 

• Executive Support (Soft Skills)
• Appointment Planning (Hard Skills)
• Travel Coordination (Hard Skills)
• Query Response (Soft Skills)
• Calendar Management (Hard Skills)
• Internal Communication (Soft Skills)
• Presentation Assistance (Hard Skills)
• Task Planning (Hard Skills)

Job Summary: 

• Assist the CEO and/or executives on personal administrative matters and or requirements
• Alleviate time and capacity pressure from the CEO by providing support on basic personal matters that can be reasonably expected from the role
• Attend meetings with senior management and take professional minutes
• Procurement and management of assets (e.g., ordering stationery or furniture)
• Manage office budgets, booking transport, and accommodation
• Dealing with correspondence, complaints, and queries
• Prepare letters, presentations, and reports
• Liaise with staff, suppliers, and clients
• Implement and maintain procedures/office administrative systems
• Ensure that health and safety policies are up to date
• Schedule and organize executive meetings or company events
• Organize and ensure that meetings are well coordinated by preparing venues, organizing relevant documentation, catering, and technology

Skills on Resume: 

• Executive Assistance (Soft Skills)
• Meeting Minutes (Hard Skills)
• Procurement Management (Hard Skills)
• Budget Management (Hard Skills)
• Correspondence Handling (Soft Skills)
• Document Preparation (Hard Skills)
• Stakeholder Liaison (Soft Skills)
• Procedure Implementation (Hard Skills)

Job Summary: 

• Provide complete support to the Head of Centre and their research group.
• Oversee the administrative aspects of a wide array of research activities, including some aspects of high-level financial management in collaboration with the Centre Administrator.
• Manage the travel and scheduling requirements of the Head of Centre, particularly concerning their participation in various internal and external committees
• Act as a vital member of the CVS administrative team, offering guidance and advice to academic staff across the Centre.
• Perform secretarial duties, primarily acting as a secretary to one of the Centre’s committees
• Log research publications on PURE for REF compliance as part of the administrative team
• Assist in various aspects of research project management, including the preparation of research grant applications for the Head of Centre.
• Prepare manuscripts and reports, including ResearchFish submissions, and maintain necessary databases and reference formats.
• Collate CVS, maintain reference databases (e.g., EndNote), and ensure references are formatted according to relevant style guides.
• Participate in and support Centre-wide activities, adapting to various administrative needs as they arise.

Skills on Resume: 

• Research Support (Soft Skills)
• Financial Management (Hard Skills)
• Travel Coordination (Hard Skills)
• Academic Guidance (Soft Skills)
• Secretarial Duties (Hard Skills)
• Grant Application Assistance (Hard Skills)
• Manuscript Preparation (Hard Skills)
• Database Management (Hard Skills)

Job Summary: 

• Calendar management of multiple Senior Managers
• Coordination of meetings held at BBH offices – scheduling meetings, assembling presentation materials, and handling all details such as reserving space and any resources required (e.g., handling video conference setup, arranging catering, setting up rooms, etc.)
• Typing of all correspondence, e.g., memoranda, letters, agendas, meeting minutes, etc., in an accurate and timely fashion
• Gathering, consolidating, and analyzing data and producing PowerPoint presentations, MS Word or Excel spreadsheets covering requested information - create visualizations and reports to articulate results and findings (e.g., charts, dashboards, etc.)
• Making travel arrangements, assisting with any changes to arrangements, submitting expenses, and producing expense reports
• Assist in onboarding of new staff (full-time and consultant) and moves within the department (e.g., ordering equipment and software, account set up, obtaining security ID, etc.)
• Maintain departmental records, e.g., the integrity of the Employee databases, Organization charts, Mailing groups, etc.
• Coordinate any training arrangements and information required by department members
• Create order requests in ProcureIT and serve as a contact person for procurement-related matters. 
• Assist PMs in paying invoices against approved order requests.
• Order and maintain stationery supplies for the Department
• Provide other administrative and business support for the Department

Skills on Resume: 

• Calendar Management (Hard Skills)
• Meeting Coordination (Hard Skills)
• Typing and Correspondence (Hard Skills)
• Data Analysis (Hard Skills)
• Travel Coordination (Hard Skills)
• Onboarding Assistance (Soft Skills)
• Record Maintenance (Hard Skills)
• Procurement Support (Hard Skills)

Job Summary: 

• Handle calendar and schedule management for several busy leaders based on a practical understanding of the business priorities, ensuring adequate preparation for meetings (pre-mail – incoming/outgoing)
• Book travel and manage expenses for leaders
• Manage logistics, including booking rooms, coordinating catering and technology services, and arranging for guests
• Assist in the preparation and distribution of reports and communications
• Manage updates to the team, including distribution lists, calendar, and activities
• Provide customer-focused service to internal and external clients
• Respond to general inquiries via e-mail, phone, and face-to-face contact
• Provide filing and necessary record-keeping
• Answer and direct telephone calls
• Identify potential problems and shifting priorities
• Conduct ad hoc projects, including building and formatting PowerPoint presentations, creating and updating Excel spreadsheets, Word documents, etc.

Skills on Resume: 

• Calendar Management (Hard Skills)
• Travel Coordination (Hard Skills)
• Logistics Management (Hard Skills)
• Report Preparation (Hard Skills)
• Team Management (Soft Skills)
• Customer Service (Soft Skills)
• Inquiry Response (Soft Skills)
• Project Assistance (Hard Skills)

Job Summary: 

• Works closely with the General Manager to set and meet overall business goals.
• Answer phones on time.
• Assist with Invoicing, Packing, and Shipping via FedEx Ship Manager
• Research and relay delivery information upon Customer request - via Magic Touch FedEx Tracking
• Promptly relay issues and concerns to the appropriate Laboratory personnel.
• Organize the work area for the highest function and efficiency.
• Prepares necessary journal entries for monthly account closing.
• Reviews financial statements and provides analysis on data, including variances.
• Assists in the documentation and monitoring of internal controls.
• Coordinates and assists in the monthly Laboratory Close.
• Assists with and works with managers on Kronos timekeeping and payroll approvals.
• Responsible for purchasing and inventory of supplies required for the laboratory.
• Completing requisitions (Purchase Orders)
• Receive and stock inventory items and perform inventory count.

Skills on Resume: 

• Business Goal Setting (Soft Skills)
• Phone Management (Soft Skills)
• Shipping Management (Hard Skills)
• Delivery Research (Hard Skills)
• Work Area Organization (Soft Skills)
• Financial Analysis (Hard Skills)
• Internal Controls (Hard Skills)
• Inventory Management (Hard Skills)

Job Summary: 

• Providing exceptional customer service while building relationships with existing customers
• Assisting customers with a range of complex inquiries, ranging from financial to general insurance questions
• Playing an instrumental role in helping customers make the best decisions possible regarding their financial needs
• Helping to support team success with daily team meetings and strong cooperation
• Responding to customers' enquiries by telephone and email.
• Phoning customers to ensure that information is correct.
• Inputting orders into internal systems.
• Chasing up outstanding orders.
• Liaising between internal departments and providing updates.

Skills on Resume: 

• Customer Service (Soft Skills)
• Inquiry Assistance (Soft Skills)
• Financial Guidance (Soft Skills)
• Team Support (Soft Skills)
• Inquiry Response (Soft Skills)
• Order Input (Hard Skills)
• Order Follow-Up (Hard Skills)
• Internal Liaison (Soft Skills)

Job Summary: 

• Provide administrative support to the metallurgy department following the Element - Middle East & Asia-Pacific Laboratory Management System and the requirements of ISO/IEC 17025
• Maintenance and control of records relating to materials and other resources
• Responsible for the functional aspects of administration and effective control of all correspondence and archived documentation
• Assist with hazard identification and risk assessment exercises within the areas of work
• Monitor personnel's day-to-day health and safety in the section of work and ensure all hazards, near misses, and accidents are reported
• Supervise receptionist activities (booking of shipments)
• Assist the metallurgy manager in preparing month-end reports and coordinating inter-lab transactions by sending LPOs and following up on invoices
• Manage customer queries and the dispatch of test results to the clients
• Completion of the required tasks within set deadlines
• Manage additional responsibilities like troubleshooting, file back-ups, and regular updates of data
• Maintain customer confidence and protect Company operations by keeping information with utmost confidentiality

Skills on Resume: 

• Administrative Support (Soft Skills)
• Record Maintenance (Hard Skills)
• Correspondence Management (Hard Skills)
• Risk Assessment (Hard Skills)
• Health and Safety Monitoring (Soft Skills)
• Reception Supervision (Soft Skills)
• Report Preparation (Hard Skills)
• Customer Query Management (Soft Skills)

Job Summary: 

• Answering initial customer inquiries and triage calls to the appropriate support team member
• Answering general customer enquiries via phone and email
• Logging tickets to the support team via the CRM system (Zendesk) with detailed and accurate information
• Focused on providing a positive experience in all customer interactions across all communication channels
• Assisting the extended team with project tasks 
• Providing role support during staff absences and leave
• Assisting with day-to-day administration duties and other ad-hoc tasks 

Skills on Resume: 

• Customer Inquiries (Soft Skills)
• Ticket Logging (Hard Skills)
• Customer Interaction (Soft Skills)
• Project Assistance (Soft Skills)
• Role Support (Soft Skills)
• Administrative Support (Soft Skills)
• Task Assistance (Soft Skills)
• CRM Management (Hard Skills)

Job Summary: 

• Supervise all secretarial staff assigned to the office, assign work, and control output as decided upon by the HQ SC Executive Committee.
• Organize and manage the Staff Association Secretariat in terms of activities planning, monitoring, and ensuring consistency of information and continuity of activities, including those of a yearly nature.
• Assess work priorities as per the staff committee workplan and requests by the President or Executive Group members, establish deadlines, undertake timely follow-up, and review completed work.
• Identify complex or sensitive correspondence or cases for particular consideration and attention, and discuss with the President of the Staff Association.
• Review documentation and propose concrete actions/recommendations of relevance to the work of the SC.
• Direct staff members with work-related problems to the appropriate person in the Executive Committee or the administration, the Office of the Ombudsman (OMB), a lawyer, or other WHO services
• Ensure timely responses to staff enquiries received by email or other means, keeping a tracking record of all enquiries and making sure these are transmitted to the appropriate committee member.
• Coordinate and supervise the organization of the Annual General Meeting (AGM), extraordinary general meetings, and information meetings according to standard guidelines, as well as monthly virtual and annual meetings of regional staff representatives, and ensure follow-up of decisions taken at these meetings.
• Organise and coordinate the planning of the required documentation (e.g., annual reports, budget for the AGM).
• Coordinate maintenance and continuity of activities and decisions during the change of committee members (annually), making sure induction sessions are provided.

Skills on Resume: 

• Staff Supervision (Soft Skills)
• Activity Coordination (Hard Skills)
• Work Prioritization (Soft Skills)
• Correspondence Management (Hard Skills)
• Meeting Coordination (Hard Skills)
• Research Support (Hard Skills)
• Liaison Management (Soft Skills)
• Problem Resolution (Soft Skills)