ACCOUNT OPERATIONS MANAGER JOB DESCRIPTION
We are seeking an Account Operations Manager with a keen eye for detail to oversee accounts and client sites, ensuring high-quality project delivery and compliance with WHS regulations. This role requires strong client engagement, coordination with contractors for efficient work execution, and a commitment to maintaining standards within scheduled timeframes. The ideal candidate will be dynamic, ready for site visits, and available for flexible working hours to meet client needs.
An Overview of Account Operations Manager Job Description Responsibilities and Qualifications
1. We are in search of a seasoned Account Operations Manager with a keen eye for detail to join our dynamic team. The role involves overseeing our accounts and multiple client sites, requiring a vibrant personality and enthusiasm in interacting with our valued clients.
Account Operations Manager Duties and Responsibilities:
- Working with clients in the development and implementation for maintenance and project works,
- Managing and maintaining our accounts relevant to our clientele,
- Contractors, sub-contractors and service teams to provide efficient delivery of works in line with contractual obligations,
- Ensuring works are completed safely and in line with WHS regulations,
- Ensuring relevant documentation is completed to compliance requirements for site works,
- Establishing communication plans for project works to ensure stakeholders have up to date and consistent information at all times,
- Ensuring quality of work meets required standards within relevant scheduled timeframes,
- And, regular visits out to sites, visiting clients face-to-face and being available to work all hours when new sites commence.
- Technical and commercial competencies in commercial building.
Account Operations Manager Requirements and Qualifications:
- Project Management experience.
- Knowledge of Australian Standards and Codes of Practice.
- Knowledge of BCA requirements.
- Knowledge of SafeWork NSW and WHS codes regulations.
- Ability to read and interpret technical drawings and specifications.
- Excellent communication skills both written and verbal.
- Strong supervisory and management experience with contractors and sub-contractors.
- Advanced time management and organisational skills.