ACCOUNT OPERATIONS MANAGER JOB DESCRIPTION
We are seeking an Account Operations Manager with a keen eye for detail to oversee accounts and client sites, ensuring high-quality project delivery and compliance with WHS regulations. This role requires strong client engagement, coordination with contractors for efficient work execution, and a commitment to maintaining standards within scheduled timeframes. The ideal candidate will be dynamic, ready for site visits, and available for flexible working hours to meet client needs.
An Overview of Account Operations Manager Job Description Responsibilities and Qualifications
1. We are in search of a seasoned Account Operations Manager with a keen eye for detail to join our dynamic team. The role involves overseeing our accounts and multiple client sites, requiring a vibrant personality and enthusiasm in interacting with our valued clients.
Account Operations Manager Duties and Responsibilities:
- Working with clients in the development and implementation for maintenance and project works,
- Managing and maintaining our accounts relevant to our clientele,
- Contractors, sub-contractors and service teams to provide efficient delivery of works in line with contractual obligations,
- Ensuring works are completed safely and in line with WHS regulations,
- Ensuring relevant documentation is completed to compliance requirements for site works,
- Establishing communication plans for project works to ensure stakeholders have up to date and consistent information at all times,
- Ensuring quality of work meets required standards within relevant scheduled timeframes,
- And, regular visits out to sites, visiting clients face-to-face and being available to work all hours when new sites commence.
- Technical and commercial competencies in commercial building.
Account Operations Manager Requirements and Qualifications:
- Project Management experience.
- Knowledge of Australian Standards and Codes of Practice.
- Knowledge of BCA requirements.
- Knowledge of SafeWork NSW and WHS codes regulations.
- Ability to read and interpret technical drawings and specifications.
- Excellent communication skills both written and verbal.
- Strong supervisory and management experience with contractors and sub-contractors.
- Advanced time management and organisational skills.
Job Description FAQs
What is a job description?
A job description is a document that defines the purpose of a position within an organization. It explains the responsibilities of the role, the expectations for employees, and how the position contributes to business operations or team objectives.
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A job description typically includes the job title, department, role summary, key responsibilities, required qualifications, relevant experience, and essential skills. It may also outline reporting relationships, work environment details, and sometimes compensation or benefits information.
Why are job descriptions important?
Job descriptions clarify role expectations, support recruitment decisions, and help candidates determine whether their skills, experience, and career goals align with the position.
How do job descriptions help with hiring?
Job descriptions provide a framework for recruitment by defining the qualifications, skills, and experience needed for a role. Recruiters use them to structure job postings, screen applicants, and design interview questions.
When should a job description be updated?
A job description should be updated when responsibilities change, new tools or technologies are introduced, or organizational structures evolve. Many organizations review job descriptions periodically to keep them accurate and relevant.
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