ACCOUNT OPERATIONS MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Nov 05, 2024 - The Account Operations Manager brings expertise in marketing and project management, with strong skills in time management, efficiency, and detail orientation. Demonstrates proficiency in HubSpot, and MS Office, and excels in client communications across operations and recruiting. Thrives in fast-paced settings, effectively managing multiple projects while utilizing data-driven decision-making and exploring innovations in AI and machine learning.

Essential Hard and Soft Skills for a Standout Account Operations Manager Resume
  • Project Management
  • Marketing Strategy
  • HubSpot Proficiency
  • Data Analysis
  • MS Office Proficiency
  • Event Marketing
  • Budget Management
  • Content Creation
  • Workflow Optimization
  • Reporting and Metrics Tracking
  • Time Management
  • Communication
  • Attention to Detail
  • Adaptability
  • Team Collaboration
  • Problem Solving
  • Initiative
  • Client Relationship Management
  • Decision-Making
  • Creative Thinking

Summary of Account Operations Manager Knowledge and Qualifications on Resume

1. BA in Marketing with 3 years of Experience

  • Proven history of success, validated by referrals upon request.
  • LTL operations experience in logistics & freight management.
  • Demonstrated knowledge of standard concepts, practices and procedures for Less Than Truckload.
  • Familiarity with LTL rating, volume rating, accessorial charges, and LTL carrier processes.
  • Experience managing multiple large accounts and keeping pace with hundreds of shipments per day using the IL2000 (proprietary) transportation management system.
  • Strong communication skills and exceptional professional demeanor.
  • Must be self-directed with strong attention to detail.
  • Adaptive and flexible, team-oriented with a sense of urgency. 
  • Strong goal achievement orientation.
  • High energy, positive attitude, with the ability to think creatively on feet and handle multiple priorities.

2. BA in Business Administration with 4 years of Experience

  • Experience as a marketing, account, or project manager.
  • Self motivated and outstanding with time management, an eye for efficiency, detail oriented, and creative.
  • Excellent verbal and written communication skills
  • Must have HubSpot experience
  • A team player and self-starter that thrives in a fast-paced environment, takes initiative with limited resources, and is able to make data-driven decisions.
  • Experience in event marketing
  • Curious about AI, machine learning and data science 
  • Exceptional time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates
  • Excellent written and verbal communication skills, must be able to speak professionally to clients regarding both operations and recruiting
  • Advanced MS Office Skills

3. BA in Project Management with 3 years of Experience

  • Experience managing customer relationships, preferably within the mobile or online advertising industry
  • Proven experience in a sales support role and superior client service and communication skills
  • Demonstrated problem solving, critical thinking, and troubleshooting ability
  • Attention to detail, organizational abilities, analytical and time management skills
  • Desire to work collaboratively in a fast-paced environment
  • Ability to lead client meetings and internal team meetings
  • Expert in Excel and basic understanding of HTML and JavaScript as relate to advertising tags
  • Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications
  • Progressive experience in management functions, preferably client-facing

4. BA in Communications with 8 years of Experience

  • Experience in one or more business related areas including Financial and Data Analysis, Project Management and Business Operations
  • Experience in the Technology industry, people management experience.
  • Strong knowledge of Microsoft Excel, Power Point, Word and Outlook, experience with SharePoint, Customer Relationship Databases, Google Workspace and Vendor Management System 
  • Excellent communication, interpersonal, organizational and analytical skills 
  • Ability to exercise independent judgment to make day to day decisions with minimal supervision
  • Comfortable with ambiguity and ability to multi-task, must be able to work in a fast-paced environment
  • Supervisory experience 
  • Organization and multi-tasking skills.
  • Ability to handle sensitive, confidential information.
  • Able to work in fast paced and challenging environment
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