Updated: Mar 27, 2025 - The Academic Specialist ensures efficient use and maintenance of learning management systems and related applications to support faculty and students. This role includes coordinating technological equipment loans, maintaining technology-equipped classrooms, and facilitating the use of presentation technology. The position also involves delivering one-on-one training, organizing technology-focused seminars, and conducting research on the latest trends in educational technology to enhance learning environments.


Tips for Academic Specialist Skills and Responsibilities on a Resume
1. Academic Program Specialist, Summit Learning Institute, Peoria, IL
Job Summary:
- Assist with the development, planning and implementation of all DEI Certificate student workshops and training
- Manage the online dashboard to track program participant progress in collaboration with Rackham ITS team, including approving all submitted reflection forms
- Assist with the collection and analysis of program data, maintain program records and monitor student progress
- Work with the Intercultural Development Inventory (IDI) manager at Trotter Multicultural Center to compile and analyze program evaluation data
- Serve as an advocate, resource and point of contact for program participants
- Create and manage a menu of outreach activities and virtual learning opportunities for program participants
- Serve as a liaison for the DEI certificate program and communicate and/or attend meetings with established partners across the university
- Develop and lead various virtual community building activities among DEI Certificate participants
- Facilitate and lead workshops and meaningful learning experiences for the DEI Certificate curriculum
- Lead small group meetings of students in their respective "tracks" (research, teaching, service and engagement, leadership and collaboration)
Skills on Resume:
- Program Development (Hard Skills)
- Data Analysis (Hard Skills)
- Stakeholder Advocacy (Soft Skills)
- Partnership Coordination (Soft Skills)
- Community Outreach (Soft Skills)
- Workshop Facilitation (Soft Skills)
- Virtual Leadership (Soft Skills)
- Group Mentoring (Soft Skills)
2. Academic Program Specialist, Harbor Educational Services, Reno, NV
Job Summary:
- Work in collaboration with the program lead and university partners to develop an online platform to broaden the scope of the program’s reach
- Work in collaboration with the program lead and university partners (i.e., The Program on Intergroup Relations) to develop a graduate student Intercultural Dialogue Series
- Assist with the implementation and launch of new programs and special projects
- Draft regular announcements to certificate program participants in collaboration with Rackham Communications team and program lead
- Collaborate with Rackham Communication team to develop ideas for using video, social media and marketing to connect with students and promote the program
- Assist in the design of marketing and promotion materials in collaboration with Rackham Communications team and program lead
- Provide feedback on the diversity statements submitted by program participants to fulfill the certificate capstone assignment
- Hold office hours with DEI certificate participants
- Address questions or inquiries emailed to the mailbox
Skills on Resume:
- Platform Development (Hard Skills)
- Program Implementation (Hard Skills)
- Content Drafting (Hard Skills)
- Social Media Strategy (Hard Skills)
- Marketing Design (Hard Skills)
- Feedback Provision (Soft Skills)
- Consultation Hours (Soft Skills)
- Inquiry Response (Soft Skills)
3. Academic Benefits Specialist, Crestwood College Services, Albany, NY
Job Summary:
- Manage faculty separation processes, including phased retirement agreements and emeritus requests, and all related Workday business processes.
- Ensuring compliance with Regents Rules, HOP and EVPP business procedures.
- Maintain related databases prepare reports.
- Provide information and answer questions from faculty, department chairs,
- Make effective decisions for complex and sensitive leave related issues and offer creative and alternative leave solutions, as applicable, with diplomacy under tight deadlines.
- Assist with onboarding new executive-level hires to the university by providing resources and answering questions on insurance, retirement
- Draft work status letters, monitor leave taken and return to work status, for faculty on leave.
- Manage faculty jobs in workday in response to disciplinary action that impacts a faculty members position.
Skills on Resume:
- Process Management (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Data Reporting (Hard Skills)
- Decision Making (Soft Skills)
- Onboarding Assistance (Soft Skills)
- Resource Provision (Soft Skills)
- Status Monitoring (Hard Skills)
- Position Management (Hard Skills)
4. Academic Program Support Specialist, Pine Ridge Educational Center, Erie, PA
Job Summary:
- Provide students detailed and accurate information about college policies and procedures
- Provide students guide to college resources and departments in support of course, certificate, and degree completion
- Maintain departmental web pages
- Review D2L course shells in accordance with Department policies and Department Chair expectations
- Collect and manage data related to course- and program-level assessments of student learning
- Manage medium and long-term projects including new program research to support program growth and development
- Design and distribute public information on behalf of department chairs and programs
- Collaborate with College Communication and Marketing staff regarding compilation and distribution of public information
- Plan and manage complex events such as performances, shows, and conferences
- Prepare college catalog revisions and updates for each department and program and submit revisions for Department Chair approval
Skills on Resume:
- Policy Guidance (Hard Skills)
- Resource Navigation (Hard Skills)
- Web Maintenance (Hard Skills)
- Course Review (Hard Skills)
- Data Management (Hard Skills)
- Project Management (Hard Skills)
- Information Design (Hard Skills)
- Event Planning (Hard Skills)
5. Academic Program Support Specialist, Blue Lake Academic Consulting, Fargo, ND
Job Summary:
- Maintain career and technical program documentation for program approval, program renewal, performance metrics and faculty credentialing
- Review initial and renewal career and technical education credential applications for final review/approval
- Schedule credentialing presentation for CCA departments that need a refresher
- Sending email notifications regarding credential status and issues.
- Monitor professional development credentialing database
- Provide administrative support to departments, including scheduling/coordinating meetings and updating spreadsheets
- Serve as the first point of contact for student concerns
- Create well-written and well-designed documents for distribution
- Answer questions about the department and its programs
Skills on Resume:
- Documentation Maintenance (Hard Skills)
- Credential Review (Hard Skills)
- Presentation Scheduling (Hard Skills)
- Email Communication (Hard Skills)
- Database Monitoring (Hard Skills)
- Administrative Support (Hard Skills)
- Student Liaison (Soft Skills)
- Document Creation (Hard Skills)
6. IT Academic Technology Specialist, Valley Forge Educational Services, Springfield, MA
Job Summary:
- Market new technologies to teachers and support the integration of the technology
- Support student use of creative technologies
- Assists faculty and students with the use of the Learning Management System and related applications
- Coordinates the maintenance and loan of technological equipment
- Facilitates the use of university-owned classroom presentation technology
- Coordinates the use and maintenance of technology classrooms
- Provides limited one-on-one user training for faculty and students
- Plans and coordinates seminars and workshops on the use of technologies
- Researches current trends in educational technology and presents recommendations
- Researches related technology issues and offer resolutions based on findings
- Maintains documentation on problems and solutions
- Provides tier one support for printers and faculty technology in the Alumni building
- Provides consistent communication with customers regarding their requests
- Assists patrons with connecting personal devices to the BJU network and its services
- Assists with the troubleshooting and basic repair of personal computing devices
Skills on Resume:
- Technology Marketing (Hard Skills)
- Tech Support Coordination (Hard Skills)
- LMS Assistance (Hard Skills)
- Equipment Coordination (Hard Skills)
- Training Facilitation (Hard Skills)
- Seminar Planning (Hard Skills)
- Tech Trend Research (Hard Skills)
- Documentation Maintenance (Hard Skills)
7. Academic Technology Support Specialist, River Bend Learning Solutions, Cheyenne, WY
Job Summary:
- Act as a liaison between Faculty and Information Technology support.
- Deliver training and support resources, workshops, orientations, and courses
- Collaborates in researching, analyzing, and validating learning technology
- Used in the design and support of programs, ensuring alignment to UB strategy
- Provide Tier 2 technical support to students, faculty, and staff in using academic technologies to enable teaching and learning.
- Partner with stakeholders in the UB community to gather learning technology needs and assist in determining integration standards
- Participates in departmental meetings as needed to stay current with infrastructure changes, policies and procedures
- Gather requirements from stakeholders to understand learning technology needs
Skills on Resume:
- Stakeholder Liaison (Soft Skills)
- Training Delivery (Hard Skills)
- Technology Analysis (Hard Skills)
- Program Support (Hard Skills)
- Technical Support (Hard Skills)
- Community Partnership (Soft Skills)
- Meeting Participation (Soft Skills)
- Requirements Gathering (Hard Skills)
8. Club Sports Academic Specialist, Sunlight Education Strategies, Boise, ID
Job Summary:
- Provide and facilitate a healthy and effective study space for student-athletes.
- Work as a team to provide academic success for student-athletes.
- Inform student-athletes of the Early Registration process.
- Ensure all student-athletes are registered for courses after early registration date, if not email them to assist in ensuring completion of registration.
- Work under direction of the Assistant Director.
- Perform office work pre and post semester and during summer months.
- Report attendance weekly of mentoring students
- Assist in scheduling mentoring sessions throughout each semester and coordinating schedules.
- Meets with students weekly during semester to discuss time management, study skills, and academic success.
- Enforce rules, embrace academic failure and success and assist in enabling student-athletes to fix issues.
- Work as part of the Club Sports team and individual.
- Work to enhance the Club Sports programs and uphold the mission and values of Club Sports.
- Work in an office setting and a library setting.
Skills on Resume:
- Study Space Management (Hard Skills)
- Academic Support (Soft Skills)
- Registration Assistance (Hard Skills)
- Office Administration (Hard Skills)
- Attendance Reporting (Hard Skills)
- Scheduling Coordination (Hard Skills)
- Student Mentoring (Soft Skills)
- Program Enhancement (Soft Skills)
9. Academic Specialist, Green Mountain Academic Services, Helena, MT
Job Summary:
- Maintaining a territory and account base within the U.S.
- Traveling, or attending virtual academic conferences, summits and events
- Assist in preparing and implementing sales strategies with Director of Academics
- Implementing strategic ideas to create awareness and branding
- Knowledge of online sales and marketing
- Implementing brand awareness across multiple facets of EC-Council
- Assist in sales research to support and define sales and marketing strategies
- Working with print/ digital media
- Working closely with the product team to plan product launches
- Uncovering state and federal level grant and initiatives in Cybersecurity focused on STEM, Workforce Development and more
- Course and program development within AS, BS, and MS degree programs for existing and new courses and programs
- Create targeted regional or state level initiatives and promotions to drive product awareness.
- Establishing long term partnerships with credit and non-credit divisions in higher education while supporting their courses, programs, events and initiatives
Skills on Resume:
- Territory Management (Hard Skills)
- Strategic Sales Planning (Hard Skills)
- Brand Implementation (Hard Skills)
- Online Marketing Knowledge (Hard Skills)
- Sales Research (Hard Skills)
- Media Coordination (Hard Skills)
- Product Launch Planning (Hard Skills)
- Partnership Development (Soft Skills)
Lamwork content is developed through structured review of publicly available job postings and documented hiring trends.
Editorial operations are managed by Thanh Huyen, Managing Editor, with research direction and final oversight by Lam Nguyen, Founder & Editorial Lead. Content is periodically reviewed to reflect observable labor market changes.