Academic Specialist Roles and Responsibilities:

• Review online tutoring sessions using a Tutor Evaluation Rubric & Tutoring Quality Key Performance Indicators (KPIs) and report back on findings.
• Assist with ongoing curriculum and assessment development as foundation items impacting overall tutoring effectiveness.
• Analyze instructional trends and challenge areas. Create training videos and resources for the tutoring operations team to use for scaled impact and improving overall instructional effectiveness.
• Respond to high-importance customer feedback via email, phone, etc. and collaborate with key stakeholders externally (teachers, parents, students) and internally (tutoring ops team, ASC’s,) for real-time problem-solving.
• Run weekly and bi-weekly live training with tutoring team leaders, based on KPIs, trends and improvement areas.
• Make recommendations based on observations on how to improve and make live tutoring more engaging and effective to students
• Meet and exceed KPI goals (as set forth by manager) for tutoring quality and program success.
• Develop and improve processes/systems for effective collaboration with the Global Operations team.
• Conduct Growth/Impact Analyses working with our internal Data Analytics Team in order to identify measurable and tangible achievement gains correlated to online tutoring (ex. comparing State/Benchmark Assessment Results to tutoring usage bands).
• Develop personalized tutoring plans designed to maximize achievement gains and meet the needs of individual students based on School Benchmark Data, State Test Results, IEP Goals, FEV Tutor Diagnostics, Curriculum and Other Resources.

Academic Specialist Experience and Qualifications

• Teaching Degree and/or similar degree (Curriculum & Instruction, etc)
• Team-player able to work independently with critical thinking and process development skills
• Strong academic skills across the board
• Experience with special needs students (academic and social-emotional)
• Ability to communicate and problem solve effectively with both children and adults
• Dexterity in working collaboratively as a team with school teachers, specialists, therapists, and parents
• Excellent time management and organizational skills
• Understanding of individual learning styles

Academic Specialist Roles and Duties:

• Uses research-based reading and mathematics instructional programs and strategies to improve student learning.
• Demonstrating knowledge of research-based reading and mathematics instructional programs and strategies. 
• Works collaboratively with the Principal, Program Coach, and teaching staff to facilitate training and support for the implementation of the reading and/or mathematics curricula and related assessments.
• Provides coaching and modeling to teachers in organizing literacy and/or mathematics instruction, student assessment, lesson design, and instructional delivery, including collaboratively planning lessons.
• Monitors and analyzes reading and/or mathematics instructional assessment data, utilizing disaggregated student achievement data to plan and deliver instruction.
• Monitors student progress in reading and/or mathematics.
• Actively participates in professional development activities that are provided by the District and/or by professional development organizations.
• Verification of these required qualifications is necessary.

Academic Specialist Experience and Requirement:

• Bachelor's degree in Education
• Three years of teaching experience
• Valid Arizona Department of Education Teacher Certificate
• Reading Specialist K-12 Endorsement
• One year of remedial program experience
• One year of curriculum, instruction and assessment program experience.
• To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
• Representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Demonstrating effective instructional skills
• Demonstrating knowledge of literacy-rich environments and concepts of print
• Demonstrating knowledge of District curricula, assessment, and instructional programs
• Knowledge of core reading programs, mathematical programs, and the six traits of writing
• Demonstrating knowledge of the interpretation of assessment data
• Engaging and encouraging communication skills while interacting with supervisors, staff, students, etc. to exchange information.

Academic Specialist Functions:

• Process faxes, emails, and challenges on the day received
• Accurate entry of unmatched documents into AICES
• Purge scanned non-original documents on completion of document review as directed
• Originals documents are handled as per WES policies and procedures and returned to applicant after review
• Office mail distributed as per WES policies and procedures
• Primary Duties and Responsibilities (may overlap with Key Results Areas – responsibilities vary by individual):
• Follow courier mail tracking protocols by correctly entering courier tracking information into appropriate system
• Search for appropriate applicant in AICES and match documents to existing WES applicant account,
• Print cover sheets
• Enter documents for applicants not currently in the system (Unmatched documents) according to WES policies
• Retrieve physical documents when requested
• Follow all return original document review and return protocols
• Purging of scanned documents as directed
• Scan all documents accurately and in a timely manner
• Secondary Duties and Responsibilities (may overlap with Key Results Areas):
• Assist with all tasks in the Academic Records Department as required.
• Expected Performance Outcomes
• Zero missing documents (all files coming into department, go out of department)
• Incoming mail and academic documents are entered, matched and processed in an accurate manner on the day received
• Files/Documents handed to scanners prepared and ready to be scanned, (no staples, paperclips, etc.)

Academic Specialist Skills, Experience and Requirements:

• All mail identification protocols are followed (stamping, rush services, etc.)
• Excellent computer skills including Microsoft Office and experience working with databases
• Experience in an office setting, particularly handling large numbers of records/documents
• Good oral and written communication skills
• Positive team player
• Able to maintain a positive attitude and produce accurate work
• Ability to multitask
• Organized and detail-oriented
• Creative and effective problem solver
• Approachable, accountable and able to accept constructive criticism
• Understands and upholds security protocols
• Able to logically think through an issue, troubleshoot problems, etc.