WHAT IS A HR OPERATIONS ASSOCIATE ?
The Human Resources Operations Associate plays a vital role in ensuring the smooth operation of fundamental HR processes throughout the employee lifecycle. This position is essential for the successful implementation of people initiatives, delivering outstanding internal customer service, and enhancing HR efficiency and process optimization.
Need-to-Know Overview of a HR Operations Associate
1. HR Operations Associate Duties and Responsibilities
- Provide HR support to upwards of 1,000+ employees and consultants across multiple offices in the Americas region
- Facilitate the new hire process from start to finish - including offer letter creation, background check monitoring, issuance of new hire paperwork, data entry into workday and payroll submission
- Coordinate and conduct new hire orientation
- Process all job change requests
- Facilitate the termination process - including calculating PTO pay-outs, generating exit surveys, processing the term transaction in Workday and submitting termination details to payroll
- Assist with coordinating the semi-monthly payroll notification process ensuring all payroll actions are created, signed-off and filed within payroll deadlines
- Maintain new hire and termination trackers
- Maintain and ensure full compliance of employment files, both physical and digital, as well as overall record keeping
- Assist with maintenance of labor law postings for all US offices
- Provide reporting and data verification to key stakeholders
- Respond to all employment verification requests
- Respond to general HR inquires
- Ad hoc projects as required
2. HR Operations Associate Skills, Experience, Qualifications
- Bachelor’s degree plus 1-3 years of related experience
- Familiarity with a fast-paced, dynamic environment, preferably within financial services
- Experience with HR Management Systems, Workday a plus
- Fundamental understanding of Human Resources processes
- Client focused and customer service oriented
- Excellent organization, time management, and follow-up skills
- Ability to prioritize and demonstrate an appropriate sense of urgency
- Strong oral and written communication skills
- Excellent attention to detail
- Outstanding judgment, sensitivity and high discretion