Updated: Oct 27, 2025 - The Human Resources (HR) Operations Associate supports end-to-end employee lifecycle processes, including recruitment coordination, onboarding, employee record maintenance, and HR data entry. This role involves managing system transactions related to hires, promotions, transfers, and terminations, while also generating reports and assisting with relocation and training logistics. The associate also ensures accurate documentation and tracks participation in development programs to support compliance and organizational growth.


Tips for HR Operations Associate Skills and Responsibilities on a Resume
1. HR Operations Associate, Bluecore, Remote, MA
Job Summary:
- Support regional hub registration process - compiling data, documents, etc, from staff across the organization
- Complete vendor and partner documentation forms
- Assist the Operations team with various research projects for start-up operations
- Assist in maintaining the training calendar, scheduling and tracking for new and existing staff
- Assist in the enrollment of international payroll providers
- Help to facilitate benefits for new and existing employees
- Support tax registration in US states
- Assist in the transition from HOT’s existing HR tracking system to a new, cloud-based HR Management system
- Support the implementation of an applicant tracking system, a performance management system, and staff tracking within the new HR management system
- Assist in the ongoing maintenance of the HR management system and manage access permissions
- Act as a point of contact for staff and with the HRIS service provider during the transition and maintenance phases
Skills on Resume:
- Hub Registration (Hard Skills)
- Vendor Documentation (Hard Skills)
- Startup Research (Hard Skills)
- Training Scheduling (Hard Skills)
- Payroll Enrollment (Hard Skills)
- Benefits Facilitation (Hard Skills)
- Tax Registration (Hard Skills)
- HRIS Management (Hard Skills)
2. HR Operations Associate, Expedia Group, Seattle, WA
Job Summary:
- Coordinate and complete all accounting and reconciliation activities
- Ensure all accounts for payroll, pension, WCB/WSIB and union dues are balanced on time and are accurate
- Manage all cheques received from government agencies and employees and ensure they are processed via A/R
- Complete reconciliation of all BC and Ontario EHT accounts
- Define process and system problems, framing potential solutions and creating efficiencies through understanding of system capabilities and limitations
- Participate in the testing and implementation of new accounts to support business
- Audit all accounts and records on a regular basis to ensure compliance
- Develop standard procedures and documentation for all accounting/reconciliation for payroll, benefits, pension, WCB/WSIB, union dues and other related information
- Develop and implement the appropriate controls for all accounts
- Contribute to the overall success of HR Shared Services through teamwork and collaboration
- Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct
Skills on Resume:
- Accounting Coordination (Hard Skills)
- Payroll Reconciliation (Hard Skills)
- Cheque Management (Hard Skills)
- Account Auditing (Hard Skills)
- Process Improvement (Hard Skills)
- Procedure Development (Hard Skills)
- Control Implementation (Hard Skills)
- Team Collaboration (Soft Skills)
3. HR Operations Associate, Foursquare, New York, NY
Job Summary:
- Manage organizational and departmental calendars and maintain departmental files
- Coordinate biweekly all-staff meetings and organization-wide meetings and events
- Coordinate with the HR and Operations Manager, and provide administrative orientation for new hires
- Support vendor relationships, including oversight and payment on organization-wide accounts
- Coordinating with site staff, managing maintenance, improvements, and relocations for all Young Center offices
- Manage tech inventory, including record maintenance and needs assessments, purchasing, and distribution of equipment for new hires and replacements
- Administer Microsoft Office and other software accounts
- Support the human resources and operations functions of the organization
- Coordinate with the HR and Operations Manager, administer the benefits plan, including both employee-facing and back-end support
- Assist with job postings and applications
- Support the hiring and onboarding process for all new employees and the offboarding process for departing employees
- Maintain employee directory and contact information
- Assist with the maintenance of employee files and other personnel information within Zenefits' human resource information system
- Support the timekeeping function for all grant- or contract-funded positions
- Track and manage in-kind requirements for federal contracts
Skills on Resume:
- Calendar Management (Hard Skills)
- Meeting Coordination (Hard Skills)
- New Hire Orientation (Soft Skills)
- Vendor Oversight (Hard Skills)
- Office Management (Hard Skills)
- Tech Inventory (Hard Skills)
- Benefits Administration (Hard Skills)
- Onboarding Support (Soft Skills)
4. HR Operations Associate, Jain Global, Brooklyn, NY
Job Summary:
- Serve as the front-line support for Talent and Culture-related questions and inquiries from employees and managers
- Research and craft complete and accurate responses to their questions and within defined SLAs
- Escalate more complex situations to other Talent and Culture domain experts, business partners and the Workday team
- Identify, implement, and continually improve the internal customer service processes, procedures, and infrastructure necessary to enable a global Talent and Culture “help desk” capability and deliver a first-class customer experience
- Participate in workforce administration processes, including working time, leave and absences, employee data recording and reporting, hiring and termination process, benefits administration
- Conduct exit interviews and employee check-ins
- Proactively identify process improvements and opportunities to streamline, automate, and transition work to centralized teams
- Maintain and update HR information systems and reports
- Support a diverse variety of HR operations projects that range significantly in size and complexity
Skills on Resume:
- Frontline Support (Soft Skills)
- Inquiry Response (Soft Skills)
- Issue Escalation (Soft Skills)
- Process Improvement (Soft Skills)
- Workforce Administration (Hard Skills)
- Exit Interviews (Soft Skills)
- HRIS Maintenance (Hard Skills)
- Project Support (Soft Skills)
5. HR Operations Associate, Towson University, Towson, MD
Job Summary:
- Share functional and technical expertise related to payroll processing
- Ensure compliance with federal, state and local payroll regulations
- Oversee new state unemployment insurance and employer tax accounts
- Administer all payroll activities, including salaries, severance, etc.
- Maintain payroll and benefits records according to internal procedures
- Assist with employee inquiries concerning payroll in a timely manner
- Communicate with employees about benefit programs, procedures, and claims
- Liaise with the People Operations Associate to accurately track all payroll changes
- Provide support with various audits such as 990s, 5500s, 895SSA, etc.
Skills on Resume:
- Payroll Expertise (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Tax Account Oversight (Hard Skills)
- Payroll Administration (Hard Skills)
- Record Maintenance (Hard Skills)
- Inquiry Assistance (Soft Skills)
- Benefits Communication (Soft Skills)
- Audit Support (Hard Skills)
6. HR Operations Associate, Modern Health, Remote, OR
Job Summary:
- Partner with managers and recruiting to create hiring packets to convert 10-20 current contractors into full-time roles
- Create and coordinate offer letters
- Prepare onboarding documents and coordinate with the onboarding team for logistics
- Manage data entry for new employees in the HRIS
- Work with the new hires to ensure a supportive and engaging start
- Support the contractor request process
- Process verifications of employment
- Perform systems and intranet maintenance
- Provide immigration administrative support
- Assist with benefits administration
- Give general staff support and triage
- Support operational transactions
- Help with ad hoc projects as they arise
Skills on Resume:
- Hiring Coordination (Hard Skills)
- Offer Letters (Hard Skills)
- Onboarding Support (Soft Skills)
- HRIS Data Entry (Hard Skills)
- Employee Engagement (Soft Skills)
- Contractor Support (Hard Skills)
- Employment Verification (Hard Skills)
- Benefits Administration (Hard Skills)
7. HR Operations Associate, INGlis Foundation, Philadelphia, PA
Job Summary:
- Answer incoming calls from employees regarding a variety of salary and benefits-related issues, such as health care provider information, health care coverage and payroll deductions, long-term and short-term disability insurance, merit guidelines, and approval authorities
- Coordinate issue resolution by contacting external vendors and carriers and internal business partners to research and fix problems reported by employees
- Input confidential employee information (salary, job, personal) into the Bank's HR information system
- Process routine payroll transactions by inputting data into the HR system
- Verify that submitted salary transactions are properly documented and are in compliance with Bank policies, procedures, practices, and approval authorities
- Provide employees with information or literature on the various health care providers, health care plans, long-term and short-term disability, and health care costs
- Refer employees to health care provider websites for additional resources
- Monitor workflow and call time trends and report issues to the department manager
- Maintain full knowledge of all department policies and procedures, as well as changes to plan guidelines
- Ensure accurate and effective communication with employees
- Effectively uses all applicable systems, technology, and software to assist employees in a timely and proficient manner
Skills on Resume:
- Call Handling (Soft Skills)
- Issue Resolution (Soft Skills)
- HRIS Data Entry (Hard Skills)
- Payroll Processing (Hard Skills)
- Compliance Verification (Hard Skills)
- Benefits Information (Soft Skills)
- Workflow Monitoring (Hard Skills)
- Employee Communication (Soft Skills)
8. HR Operations Associate, TIDI Products, Neenah, WI
Job Summary:
- Guide applicants and team members through the registration and fingerprinting process.
- Confirm and attest their registration.
- Update management, staffing, and HR partners on registration status.
- Review all returned fingerprint reports.
- Investigate and document all decisions in the Incident Database in accordance with the Fingerprint processing procedures.
- Obtain disposition approvals on all fingerprint reports with convictions.
- Coordinate the pre-employment background checks for all new hires.
- Conduct an investigation and document all decisions in the Incident Database in accordance with policy and procedures.
- Obtain disposition approvals on all background checks with discrepancies.
- Coordinate I-9 and E-Verify process, including ensuring I-9s are completed in 72 hours and pulling follow-up reports for I-9s.
Skills on Resume:
- Registration Guidance (Soft Skills)
- Status Updates (Soft Skills)
- Report Review (Hard Skills)
- Incident Documentation (Hard Skills)
- Disposition Approvals (Hard Skills)
- Background Checks (Hard Skills)
- I-9 Coordination (Hard Skills)
- Process Investigation (Hard Skills)
9. HR Operations Associate, Capvision, New York, NY
Job Summary:
- Coordinate with managers the removal of team members from work until the I-9 is completed.
- Conduct investigations with team members who are not eligible for employment due to E-Verify.
- Take appropriate action and document in the separation/termination database.
- Complete I-9 reverifications to ensure that a team member's work authorization status has not lapsed.
- Participate in special projects as assigned by the department manager.
- Troubleshoot any issues that arise with NMLS registrations or other applicant issues.
- Coordinate the completion of employment application addendums.
- Initiate background checks, including criminal history checks via fingerprinting.
- Report daily on leave status, employment status, and registration status.
Skills on Resume:
- I-9 Coordination (Hard Skills)
- Eligibility Investigation (Hard Skills)
- Separation Documentation (Hard Skills)
- I-9 Reverification (Hard Skills)
- Project Participation (Soft Skills)
- Issue Troubleshooting (Soft Skills)
- Application Addendums (Hard Skills)
- Background Checks (Hard Skills)
10. HR Operations Associate, MatCal NV Inc., Remote, MD
Job Summary:
- Support the Employee lifecycle processes (from hire to retire)
- Execution of Concacaf recruiting strategy and hiring process, which includes job description analysis, pre-selection of candidates, coordination of interviews, administration of pre-employment tests, screenings and background checks, and registration of new hire information into systems
- Ensure accurate and timely maintenance of employee files and records with new hire information or changes in employment status
- Coordination of the onboarding agenda for new hires
- Process transfers, promotions, pay changes and terminations in HR systems
- Responsible for creating and running HR reports
- Support Relocation and migration processes
- Coordination and evaluation of training sessions
- Maintain a record of employees’ participation in all training and development programs
Skills on Resume:
- Employee Lifecycle (Hard Skills)
- Recruitment Coordination (Hard Skills)
- Record Maintenance (Hard Skills)
- Onboarding Agenda (Soft Skills)
- HR Transactions (Hard Skills)
- HR Reporting (Hard Skills)
- Relocation Support (Hard Skills)
- Training Coordination (Hard Skills)
11. HR Operations Associate, Chore, Remote, US
Job Summary:
- Support the annual Performance Development Plan process
- Assist the HR department with key annual planning work, such as talent planning and performance calibrations
- Assist during the annual open enrollment process for benefits
- Support and track PTO and FMLA leave requests
- Regist of new hires and separations for STD and LTD insurance coverage
- Provide information during compensation surveys
- Give answers to employee requests and questions about human resources policies and procedures via phone, email, or in person
- Serve as an employee advocate by supporting the HR department in establishing workplace relationships and modeling the organization’s Ethical Leadership standards, behaviors and compliance
- Statistical reporting to internal management (employee demographics, absenteeism, overtime, employee turnover) and external agencies (e.g., government agencies, insurance companies, auditors, etc.)
- Accountable for selecting and managing HR outsourcing vendors
- Support other HR events, activities and programs
Skills on Resume:
- Performance Support (Hard Skills)
- Talent Planning (Hard Skills)
- Benefits Enrollment (Hard Skills)
- Leave Tracking (Hard Skills)
- Insurance Registration (Hard Skills)
- Compensation Surveys (Hard Skills)
- Employee Advocacy (Soft Skills)
- Statistical Reporting (Hard Skills)
12. HR Operations Associate, Level 10 LLC, Remote, US
Job Summary:
- Guiding employees through their lifecycle/onboarding/offboarding/etc moments that matter by advising them in respective HR matters and completing administrative tasks in the internal HR systems.
- Understanding their questions and issues, advising them in a professional way and handling their queries in a timely manner
- Creating respective documents that support the regulations of the country-specific legal environment
- Ensuring excellent customer experience, which includes phone and chat support, employment-related data changes and documentation in order to provide end-to-end customer care
- Answering/and delivering service through a ticketing system
- Being proactive in handling process gaps that arise and being involved in finding a solution and participating in process improvements
- Involving in the implementation of the HRIS system initiatives
- Designing technical guide documentation, manual and policies for end-users, and maintaining a data filing system
- Providing training to end-users on new technologies.
Skills on Resume:
- Lifecycle Guidance (Soft Skills)
- HR Advising (Soft Skills)
- Document Creation (Hard Skills)
- Customer Experience (Soft Skills)
- Ticketing Support (Soft Skills)
- Process Improvement (Soft Skills)
- HRIS Implementation (Hard Skills)
- End-User Training (Soft Skills)
13. HR Operations Associate, Gofixer, Remote, US
Job Summary:
- Gather necessary new employee personal data and timely create a new hire package of documents for assigned locations
- Ensure that appropriate new hire paperwork is completed accurately and forwarded to Payroll and Benefits
- Ensure new employees receive appropriate information about benefits, policies, etc.
- Address new hires’ queries related to contracts and payroll
- Maintain personnel files of new/existing employees for assigned location(s), ensuring timely and accurate processing and filing of forms.
- Provide general administrative support for the Human Resources function.
- Process various forms such as HR change forms, performance appraisals, benefit forms, unemployment claims, and other confidential forms and records.
- Provide HR administrative support to the team, and handle the coordination of HR and recruitment activities
- Maintain the ATS, coordinating interview scheduling and providing weekly reporting on applicant status
- Prepare employment letters, handle employee onboarding documents, payroll, etc
Skills on Resume:
- New Hire Processing (Hard Skills)
- Paperwork Accuracy (Hard Skills)
- Benefits Information (Soft Skills)
- Query Handling (Soft Skills)
- File Maintenance (Hard Skills)
- Admin Support (Soft Skills)
- Form Processing (Hard Skills)
- ATS Coordination (Hard Skills)