The Human Resources (HR) Coordinator is a multifaceted position crucial to managing various human resources functions. This role supports the HR department and reports to the Chief Commercial Officer. Responsibilities include collaborating on talent management and training, managing HR policies and programs, handling employee relations, and overseeing talent acquisition. Additionally, the coordinator manages payroll, benefits administration, and compliance. The role extends to consulting with managers and employees, managing administrative duties, coordinating meetings, and developing reports on HR initiatives. Critical to the role is the successful onboarding of new employees as the company continues to grow. This position requires a dynamic approach to maintaining and enhancing HR functions and supporting company leadership.
Need-to-Know Overview of a Human Resources Coordinator
1. HR Coordinator Duties and Responsibilities
- Respond to all HR related inquiries, providing assistance and escalating where necessary to ensure employee matters are dealt in an appropriate and timely manner
- Support staff level employee relations issues and manage associated record keeping
- Liaise with employees at all levels across the business to build relationships and increase employee engagement
- Create/maintain personnel files, schedule HR related activities and maintain HR databases
- Assist hiring managers and HR department with all recruiting processes and activities
- Maintain correspondence with new hires to set expectations prior to first day and coordinate new hire welcome gifts & company swag
- Participate in, and carry out, HR onboarding for new hires on culture, policies, benefit offerings and HR programs
- Assist with facilitating in-house training for newly promoted employees and/or externally hired employees
- Assist management with performance of staff and in implementation of new continuous feedback methodology across the organization
- Assist in the administration of the employee handbook, updating and communicating new policies as needed
- As needed, assist in sourcing candidates, scheduling and conducting interviews, corresponding with candidates, and maintaining applicant records and reports
- Assist the wider HR team in outreach to achieve company diversity goals
- Take part in wellness committee to manage and promote the internal wellness program and serve as regional representative
- Help manage, maintain and produce key metrics and reports such as headcount, turnover, recruiting, as well as required compliance related reports
- Preparation of monthly payroll and associated administration; coordination with all internal and external stakeholders
- Manage day to day administration of and support for all functions of the office of the Chief Commercial Officer, including HR and Legal, and act as primary liaison of PEO
- Assist communication efforts on benefits and other perks available to employees across the company
2. HR Coordinator Ability, Experience and Qualifications
- At least two years payroll processing experience or strong office experience relating to computer use and accounting.
- 5+ years experience of HR admin, project coordination and/or HR generalist support
- Experience using video, Slack, email and other communication tools
- Intermediate to advanced knowledge of Microsoft Office Suite, Adobe Acrobat, Visio, Outlook.
- Intermediate knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.) experience required
- Comfortable with HRIS, ATS & People Management technologies
- Some HR-related experience with an international employee population
- Ability to identify and handle sensitive matters with discretion and a commitment to confidentiality
- Desire to work in a fast-paced and dynamic environment with a growing company
- Infectious positive attitude, self-starter, highest integrity