What Does An Infrastructure Project Manager Do?

WHAT DOES AN INFRASTRUCTURE PROJECT MANAGER DO?

Published: Sep 18, 2025 - The Infrastructure Project Manager leads enterprise-wide infrastructure projects, ensuring they are delivered on time, within budget, and aligned with strategic objectives. This role involves collaborating with stakeholders, business analysts, and infrastructure teams to translate complex business needs into scalable, integrated technology solutions. The manager also oversees project communication and reporting, validates system functionality, and supports special initiatives that drive business outcomes.

A Review of Professional Skills and Functions for Infrastructure Project Manager

1. Infrastructure Project Manager General Responsibilities

Project Management: Responsible for managing and planning multiple complex projects consisting of one or more project teams.
Task Scheduling: Responsible for coordinating, scheduling, and assigning project tasks.
Systems Oversight: Manage time-sensitive projects of various sizes and complexities from a systems perspective.
Scope Control: Deliver defined scope on time and within budget to meet business needs.
Change Delivery: Responsible for end-to-end delivery, including the change management process and ensuring minimum business impact.
Client Relations: Establish, build, and maintain healthy working relationships and partnerships with clients, vendors, business counterparts, and peers.
Executive Reporting: Provide leadership-level presentations, work initiatives, team metrics, and operational metrics.
Scope Adjustment: Adjust project scope and timing as needed by instituting and applying established best practices and project management methodologies.
Comms Planning: Develop communication plans and interfaces with matrix teams, IT leadership, business leadership, and external vendors/partners to execute on responsibilities.
Project Planning: Create a plan related to portions of a larger project or an entire small project.

2. Infrastructure Project Manager Key Accountabilities

Project Delivery: Partner with application teams and vendors to deliver projects.
Risk Management: Identify constraints, issues, risks, and provide mitigation/contingency plans.
Strategic Contribution: Actively contribute to the functional direction and development strategies of the GIES Shared Services Delivery Team.
IT Support: Support IT management in the creation and monitoring of service standards and development efforts that impact the Information Technology and client/business area.
Team Coordination: Coordinate and manage one or more project teams in their ISG tower and may partner with other delivery teams across IT.
Project Scoping: Ensure that projects requiring tower participation are scoped properly according to the ISG team structure and standard practices.
Resource Allocation: Ensure that resources required for project work are allocated correctly across projects.
Project Execution: Ensure projects are delivered on time and within budget, adhere to high-quality standards, and meet stakeholder expectations.
Issue Resolution: Help determine project implications to schedule, scope, and costs as fulfillment or scheduling issues arise.

3. Infrastructure Project Manager Duties

Team Leadership: Lead a geographically distributed team.
Program Structuring: Formulate, organize and monitor interconnected projects.
Strategic Planning: Decide on suitable strategies and objectives.
Cross-Project Coordination: Coordinate cross-project activities.
Staff Oversight: Lead and evaluate project managers and other staff.
Project Control: Develop and control deadlines, budgets and activities.
Change Risk Management: Apply change, risk and resource management.
Resource Ownership: Assume responsibility for the Project Resources and coordination with vendors.
Issue Resolution: Resolve projects’ higher scope issues.
Stakeholder Reporting: Prepare reports for program stakeholders.
Customer Satisfaction: Drive Customer satisfaction for the projects by having a good rapport with the project sponsors.
Resource Management: Should be able to onboard and offboard Project Resources.
Quality Awareness: Understand the Project quality audit.
KPI Monitoring: Understand Key Performance Indicators and SLA variations Management.

4. Infrastructure Project Manager Accountabilities

Program Definition: Define program scope, goals and deliverables that support business goals in collaboration with ITS business partners, ITS infrastructure partners, and business stakeholders.
Component Coordination: Manage, orchestrate and coordinate program components (projects) and interdependencies.
Governance Management: Manage program governance, including communication (process, preparation, execution).
Priority Management: Manage program priorities according to program objectives (strategic level).
Skill Identification: Identify the expertise and skills needed to achieve the program’s goals/results.
Value Monitoring: Ensure the business value (desired outcome) of the program is defined, communicated and ready to be monitored.
Expectation Communication: Prepare and effectively communicate program expectations to project managers, business partners, infrastructure partners, stakeholders (including other program leaders) in a timely and clear way.
Schedule Tracking: Track and monitor program schedule and milestones.
Risk Management: Identify, track and manage program risks/issues, decisions and actions.
Program Reporting: Responsible for providing program reporting.
Process Standardization: Manage consistency in process and tools across projects (i.e., changes).
Compliance Assurance: Make sure program compliance and security requirements are met and monitored across all components.

5. Infrastructure Project Manager Job Summary

Issue Escalation: Recognize the accurate procedures and appropriate channels for resolutions.
Resolution Management: Take care of the resolution activities and keep the user updated with the same.
Technical Troubleshooting: Troubleshoot issues across different technology capabilities such as compute, storage, networking, physical infrastructure, software, and cloud.
Test Support: Responsible for offering support and technical guidance on test planning.
Infrastructure Management: Responsible for the implementation, administration, and support of infrastructure solutions and services.
IT Planning: Take part in IT strategic planning activities that reflect the future vision of the organization.
Best Practices: Introduce cost-effective best practices related to the needs of the business needs of the organization.
Solution Research: Research and recommend solutions that circumvent potential technical issues.
Customer Service: Provide high levels of customer service as it pertains to enterprise infrastructure.

6. Infrastructure Project Manager Responsibilities

Performance Monitoring: Review and document key performance metrics and indicators.
Service Delivery: Ensure high performance of IT service delivery systems.
Technology Operations: Take charge of available client databases, networks, storage, servers, directories, and other technology services.
Infrastructure Collaboration: Collaborate with the network engineer to design infrastructure improvements and changes and to troubleshoot any issues that arise.
Vendor Coordination: Conduct timely meetings with assigned vendors.
Technology Planning: Plan, design, and manage infrastructure technologies that can support complex and heterogeneous corporate data and voice infrastructure.
Solution Deployment: Execute, test and roll out innovative solutions to keep up with the growing competition.
Installation Procedures: Create and document proper installation and configuration procedures.
Software Support: Assist in handling software distributions and software updates and patches.

7. Infrastructure Project Manager Details

Strategic Alignment: Ensure the project deliverables are strategically aligned with business objectives and defined for the team.
Task Scheduling: Define, estimate, and schedule project tasks and interdependencies.
Scope Execution: Achieve the scope through a clearly defined project plan/work breakdown structure.
Resource Planning: Identify project resource requirements.
Stakeholder Engagement: Work with the Steering Committee/Project Sponsor/Project Management Office/Project Management Competency Center.
Resource Allocation: Ensure adequately skilled resources are available to deliver on project commitments.
Team Accountability: Hold resources accountable for delivering on the project plan, including providing coaching and mentoring of resources.
Methodology Compliance: Adhere to the approved project methodology for project management and maintain project artifacts and records.
Success Metrics: Identify and track key measures of success for the project.

8. Infrastructure Project Manager Job Description

Performance Analysis: Analyze project performance, creating a cost-benefit analysis.
Solution Optimization: Identify optimal solutions that minimize the negative impact and tradeoffs.
Corrective Actions: Implement corrective actions to ensure project success and facilitate project change requests.
Stakeholder Communication: Consistently providing internal and external stakeholder communications.
Status Reporting: Progress reports that effectively outline the project status, risks, issues, and action plans to ensure project success.
Risk Escalation: Escalate to the Steering Committee/Project Sponsor risks and issues with potentially significant impact.
Cross-Functional Collaboration: Work effectively with business partners, vendors, technology, and project management staff.
Objective Alignment: Develop the project agenda and ensure agreement/adoption of project objectives/deliverables by all affected constituencies.
Project Transition: Responsible for transitioning the project into daily business operations at the end of the project.

9. Infrastructure Project Manager Details and Accountabilities

Migration Planning: Help plan, schedule and manage the migration of applications from the existing DC to new data center.
Team Collaboration: Work with various application LOBs, Engineering, and infrastructure teams.
Activity Prioritization: Understand, drive and prioritize migration activities.
Technical Guidance: Understand topology/HLD and ability to guide the engineering and Infrastructure teams to the right training material and resources.
Progress Monitoring: Ensure migrations are progressing as planned, updating RAG status, reporting associated issues, and facilitating cross-functional meetings.
Downtime Management: Responsible for scheduling and managing large-scale migration plan downtimes with minimal disruption to business, executing and improvising the migration process.
Governance Participation: Participate in governance and periodic project reviews.
Risk Communication: Identify and communicate potential risks and dependencies in a timely manner to stakeholders.
Compliance Adherence: Ensure adherence to customer security and compliance requirements.

10. Infrastructure Project Manager Roles and Responsibilities

Project Planning: Create and deliver project plans and prioritise project activity to meet the overall business project objectives.
Multi-Project Delivery: Responsible for the delivery of 3–5 concurrent projects.
Stage Gate Management: Manage the project stage gates in accordance with the Asda project management best practice and the Lifecycle methodology.
Risk Escalation: Identify and communicate project risks, concerns and issues and escalate to the Programme Manager.
Change Control: Understand, prioritise and manage the changes to scope, timescales, costs, resourcing, and 3rd parties.
Service Transition: Deliver products in a serviceable state, including handover to service support teams.
Cross-Zone Negotiation: Negotiate and influence across a number of different geographies and time zones to remove political, financial and resource constraints.
Stakeholder Communication: Prepare and deliver regular project communications to all key stakeholders.
Risk Management: Maintain the project risk log, ensuring appropriate actions are in place to manage the risks in accordance with their priority.
Team Leadership: Assemble and lead teams of technologists from internal and external sources with diverse technology skill sets.
Change Implementation: Analyse, design, build and implement technology and business process change.

11. Infrastructure Project Manager Duties and Roles

Stakeholder Management: Service Delivery and Stakeholder Management.
Review Coordination: Conduct reviews weekly/monthly/quarterly with Stakeholders (Business, Technology and O&T).
Escalation Handling: Manage escalations with stakeholders.
Business Engagement: Initiate interaction with the business and resolve service issues while fostering key relationships.
Project Delivery: Ensure on-time, on-budget project delivery.
Team Leadership: Bring virtual teams across the organization together and lead the execution of delivery to plan.
Process Understanding: Daily interaction with stakeholders to manage business processes and gain a strong understanding of the critical systems inter-dependency.
Financial Awareness: Understand the Infrastructure Spend, Financial Targets and Roadmap for the line of business.
Performance Monitoring: Ensure Infrastructure service performance meets agreed targets.
Demand Optimization: Manage the delivery of the demand optimization effort with the business to deliver the savings target against financials.
Strategy Execution: Produce roadmap and execution plans for the strategy.
Production Partnership: Partner with Production Management, ensuring effective management of day-to-day service activities and risks.
Risk Closure: Work with risk and control, ensuring operational and service risks are managed to closure accordingly.

12. Infrastructure Project Manager General Responsibilities

Infrastructure Leadership: Manage cross-tower infrastructure projects that are high-impact/high-value to the organization.
Requirement Definition: Work with the application development and engineering teams to formalize requirements into measurable deliverables.
Risk Management: Identify, analyze, and manage project risks, issues, and benefits.
Strategic Recommendations: Make relevant recommendations to the business and technology leadership team.
Status Reporting: Provide clear project and executive-level status reporting.
Standards Compliance: Ensure projects are completed in accordance with all infrastructure, security, risk, architecture, and other relevant firm-wide guidelines.
Project Collaboration: Proactively work with other Project Managers.
Issue Resolution: Identify and resolve issues that would present a risk to the on-time implementation of programs or projects.
Best Practice Adoption: Ensure consistent use of firm-wide tools, processes and enterprise PMO best practices.

13. Infrastructure Project Manager Additional Details

Regional Leadership: Report to the Director, Region Management and will be responsible for leading all infrastructure-related projects across North and Latin America.
Project Management: Manage project specifications, timelines, and deadlines.
Status Monitoring: Monitor and report on each project status.
Requirement Definition: Define requirements for regional Infrastructure Capability (IC) services with Market Unit (MU) counterparts.
System Input: Provide system requirements to IC service towers.
Service Alignment: Support and influence towers to align their service plan in order to meet regional requirements.
Communication Coordination: Coordinate communications across IC towers, MU and/or Business Unit (BU) on the service plan.
Delivery Reporting: Report the service delivery and project status in the region (IC internal and MU and/or BU).

14. Infrastructure Project Manager Role Purpose

Quality Management: Define quality metrics, evaluation, and improvement processes.
Regional Project Support: Support/influence the tower’s project in the region.
Team Leadership: Lead/oversee IC project support team (if applicable) in the region and adjust project plans and/or resources to meet project delivery needs.
Project Planning: Build out project plans based on region requirements in order to meet project goals and objectives.
Issue Escalation: Conduct escalation of service delivery incidents, issues, and/or project challenges in the region to the IC head, the management team, and the region MU representative.
Problem Resolution: Support towers and/or other IC management to address problems and incidents.
Budget Alignment: Work with Towers, Controllers, and other IC management in order to align the budget and chargeback.
Financial Management: Manage inventory and program financials.

15. Infrastructure Project Manager Job Description

Project Lifecycle Support: Enable the successful delivery of infrastructure projects by working with the team through the entire project lifecycle.
Operations Leadership: Lead the daily operation of the projects by planning and executing.
Technology Coordination: Work with multiple technology streams for delivery.
Team Communication: Drive work through project teams and communicate regularly with shareholders.
Project Alignment: Ensure that projects are aligned with the project structure as per guidelines issued by the central team, implementing improvement practices.
Client Satisfaction: Maximize client happiness and financial savings.
Risk Anticipation: Highlight risks, anticipate change requirements, and address issues in a timely manner.
Status Communication: Provide regular updates to all concerned partners with regard to project health, financial tracking, action items, and support requirements.

16. Infrastructure Project Manager Responsibilities and Key Tasks

Business Liaison: Act as a liaison between various businesses, providing direction and support on goals and key initiatives.
Relationship Management: Champion the dynamic relationship between the reporting groups and other key individuals.
Collaborative Leadership: Cultivate partnerships and collaboration to drive extraordinary results.
Quality Assurance: Directly impacts the business by ensuring the quality of work provided by oneself and others.
Team Mentorship: Impact own team and closely related work teams by providing mentoring and training to junior members of the team.
Self-Development: Actively strive towards self-development by creating and following development plans based on discussions with management.
Remote Collaboration: Work effectively with virtual and remote teams.
Independent Ownership: Work independently, multitask, and take ownership of various parts of a project or initiative.

17. Senior Infrastructure Project Manager General Responsibilities

Client Management: Manage WSP’s relationship with the client and other parties by acting as the central point of contact.
Compliance Assurance: Ensure compliance with the employer's requirements via technical reviews.
Tender Preparation: Assist the Client's PM in the preparation of Tender docs, evaluating tender docs and tender queries.
Team Leadership: Manage the WSP design review team.
Project Execution: Plan, execute, monitor and close projects.
Quality and Risk Management: Perform quality assurance and risk management.
Team Supervision: Manage project team members.
Budget and Schedule Control: Responsible for project budget and scheduling, estimation and management.
Meeting Facilitation: Conduct status review meetings with team members and clients.
Progress Reporting: Provide reports and documentation on the project stage and progress.

18. Infrastructure Project Manager Essential Functions

Infrastructure Delivery: Accountable for planning, orchestrating and delivering quality infrastructure and environment software platforms in support of full application migration.
Architecture Review: Review the solution architecture for a new project initiative.
Infrastructure Planning: Create a plan that lays out the required infrastructure deliverables and schedule across environments in conjunction with the project milestones.
Effort Breakdown: Accountable for working with key stakeholders to break down the effort in activities and tasks, as well as utilizing Rally to manage and track project delivery.
Team Partnership: Partner with the various delivery teams.
Setup Fulfillment: Drive the fulfillment of these infrastructure setups in alignment with the application code drops from within the company, as well as vendor teams.
Agile Execution: Apply Agile methodology in building backlog, conducting grooming and prioritization ceremonies, helping teams in defining user stories and identifying optimal delivery sequencing.
Scrum Facilitation: Lead and facilitate scrum planning and daily scrum meetings while ensuring the right level of participation from the required teams.
Problem Anticipation: Anticipate potential problems and be proactive.
Corrective Action: Initiate a corrective action plan to circumvent a potential problem and maintain critical path objectives.
Resource Management: Work with management to staff and budget resources to meet project timelines and deliverables.
Performance Evaluation: Evaluate progress and report progress in terms of quality and performance metrics as required by IT leadership.
Deployment Oversight: Manage infrastructure deliverables from inception to successful deployment and implementation across all lower and upper environments.

19. Infrastructure Project Manager Functions

Project Planning: Develop and refine project plans with scope, milestones, schedules, and resources for technical projects.
Progress Tracking: Track project progress and report project status to all stakeholders, utilizing project management tools.
Agile Facilitation: Facilitate planning and tracking (working exp with Agile methodology).
Change Management: Manage and track changes to scope, priorities, schedules and resources.
Executive Collaboration: Work closely with executive leadership and the clients.
Resource Coordination: Coordinate task schedules and resource allocation, resolve conflicts, and maintain full visibility of multiple projects.
Stakeholder Communication: Communicate effectively with all stakeholders for regular status reporting and on escalations.
Issue Mitigation: Identify and mitigate any potential issues that may impact the deliverables.
Project Delivery: Manage the progress of the projects, ensuring an on-schedule, on-budget delivery.
Change Oversight: Responsible for effectively managing change.
Commitment Tracking: Ensure that the project team is tracking commitments.
Leadership Alignment: Work closely with business owners and the leadership team.
Implementation Oversight: Oversee the effective configuration, implementation, deployment and use of licensed products.

20. Infrastructure Project Manager Responsibilities and Key Tasks

Team Leadership: Manage and lead a cross-functional team, including resource planning, mobilization, and communication.
Project Coordination: Build a high-performance work team and ensure good coordination of the multiple projects under responsibility (Manufacturing Strategy, growth, and Infrastructure).
KPI Tracking: Use of the KPIs tools, track critical project metrics including timeline, budget, resources, and related presentations to key stakeholders, including senior executives.
Governance Establishment: Establish governance to manage work teams, resources, project timelines, and required reporting to the executive team.
Cross-Unit Collaboration: Ensure good cooperation and collaboration across business units and cross-functional work teams.
Team Development: Provide support and opportunities for development for team members.
Budget Management: Manage important budgets (Capex and Opex) to respect the strict SOX Finance requirements and maintain a precise Monthly forecast and budget follow-up.
Scope Definition: Establish the scope of the work being requested by defining what the project will accomplish, the benefits, risks, cost and key stakeholders.
Project Planning: Create a robust work/project plan that identifies and sequences activities to successfully complete a project.
Status Reporting: Conduct status meetings and distribute regular project status reports.
Communication Management: Determine and/or establish reporting methods to best foster open communication with teams and stakeholders.

21. Infrastructure Project Manager Duties and Roles

Daily Project Management: Manage infrastructure projects and related work daily.
Performance Monitoring: Ensure that the defined timeframe, budget, and quality expectations are being met.
Risk Mitigation: Identify and mitigate issues and risks to the success of projects and programs.
Stakeholder Communication: Simultaneously communicating effectively with stakeholders and senior organizational leadership.
Environment Management: Manage the installation, configuration, and maintenance of environments in support of business processing requirements.
Disaster Recovery Planning: Manage the development and maintenance of a detailed disaster recovery (DR) strategy, including overseeing annual exercises of the DR plan.
Infrastructure Planning: Manage and create project plans for near-term projects, including large-scale infrastructure moves/migrations, and Cloud implementations.
System Upgrades: Upgrade of existing systems’ capabilities and platforms.
Status Reporting: Monitor and communicate project and program status, including reporting results to managers, team members, and stakeholders.
Expectation Management: Manage expectations, ensure that reports, estimates, and status are accurately detailed and projects receive the appropriate level of priority.
Project Tool Utilization: Develop and maintain automated project plans (MS Project, Jira, Smartsheet, etc.) and leverage project management tools to keep track of tasks and resource assignments.
Project Prioritization: Help to organize and prioritize infrastructure-related projects.
Budget and Time Control: Responsible for ensuring projects stay within the confines of the time restraints and allotted budget.
Plan Adjustment: Update plans as expectations or goals change while acting as a communicator between the project team and IT management.

22. Infrastructure Project Manager Roles and Responsibilities

Meeting Participation: Participate in internal meetings and external meetings.
Requirements Gathering: Gather project requirements and prepare detailed summaries to share with the Engineering, Operations, and clients (trading teams).
Relationship Management: Engage, foster, and manage strong relationships between internal and external project resources.
Project Execution: Manage prioritization and execution of projects, including tracking key decision making, deliverables, and reporting on project progress through the project life cycle (Initiation, Approved, Active, Completed).
Documentation Management: Generate and maintain accurate project documentation and project plans (MS Project/JIRA/Confluence, etc.).
Work Plan Leadership: Lead the design, development, and deployment of work plans and produce the required tasks, resources, and schedules for complex projects.
Issue Escalation: Escalate project and task anomalies and correct problems identified during projects.
Expectation Alignment: Facilitate the management of expectations for project delivery to trading teams and management.
Data Center Coordination: Plan and coordinate activities for physical work in a data center (physical hardware and network installations).
System Configuration Knowledge: Application layer and general concepts for network/server configurations.
Logistics Coordination: Coordinate with various teams to manage shipments and equipment orders.
Vendor Communication: Communication with external providers and vendors regarding order status and returns.
Issue Resolution: Deploy, liaise with remote hands and internal resources to troubleshoot issues.
Process Improvement: Contribute suggestions for new processes and for improving existing processes.

23. Infrastructure Project Manager Accountabilities

Project Leadership: Craft, lead and be responsible for European workplace and collaboration IT projects.
Architecture Contribution: Contribute to the IT infrastructure architecture and solution portfolio.
Project Delivery: Deliver and manage infrastructure-related projects in the respective area.
Stakeholder Linkage: Establish linkage with the Zone Infrastructure Operation team, Infrastructure System owners, Application Project team, and Business partners.
Infrastructure Analysis: Understand infrastructure needs and provide appropriate solutions.
Implementation Oversight: Run the implementation of infrastructure plans respecting quality assurance aspects and project methodology and jointly with the architecture team, validate solutions proposed by suppliers.
Pricing Assurance: Verify, negotiate and assure accurate pricing for technologies offered by suppliers.
Service Integration: Integrate new services that are not yet covered in the outsourcing contracts, in collaboration with the service managers and contract managers.
Process Definition: Review and assist in defining new processes for new transformed services.

24. Infrastructure Project Manager Responsibilities

Documentation Management: Create project charters and all corresponding project management documentation from initiation to closure.
Project Planning: Assemble detailed project plans.
Milestone Tracking: Track key project milestones, budget, resource availability and adjust project plans and/or resources.
Team Oversight: Manage teamwork assignments, direct and monitor work efforts on a daily basis, identify resource needs, and perform quality review.
Issue Escalation: Escalate functional, quality, and timeline issues appropriately.
Resource Negotiation: Negotiate with department managers for the acquisition of required personnel.
Staff Assessment: Work on the project and, determine and assess the need for additional staff and/or consultants.
Enterprise Coordination: Coordinate communication with all areas of the enterprise that are impacted by the scope, budget, risk, and resources of the work effort being managed.

25. Infrastructure Project Manager Details

Expert BIM Support: Provide expert support for all BIM Infrastructure projects in Europe for all project stages (prequalification, tender, design, construction and operation and maintenance).
BIM Trends Monitoring: Stay on top of the latest developments and trends in BIM to provide best-in-class support for projects.
Strategy Translation: Translate the overall BIM strategy into action points and objectives for specific infrastructure projects.
Protocol Preparation: Prepare and redaction of the BIM Protocol and BIM Execution Plan.
Strategy Implementation: Contribute to the implementation of the BIM strategy and objectives of the company.
Model Supervision: Model or supervise modeling activities aligned with proposed standards and goals.
Model Quality Review: Assess and monitor the quality of infrastructure models, including the level of detail for each project phase.
Data Extraction: Prepare and extract data from infrastructure BIM.
Team Training: Provide training to the survey team.
Reporting: Report to the Head of BIM from the BESIX Engineering Dept.

26. Infrastructure Project Manager Tasks

Project Documentation: Document and develop the project plan, tracking costs, scope, schedule, and quality for IT Infrastructure project activities.
Stakeholder Collaboration: Collaborate with technical leads, project managers, senior management, and stakeholders, ensuring that all project activities are effectively recorded and tracked.
Schedule Monitoring: Use project scheduling and control tools to monitor project plans, work hours, budgets, and expenditures.
Milestone Tracking: Track activities against all milestones and deliverables in relation to the IT infrastructure works, ensuring effective personal leadership and delivery focus for all projects.
Meeting Facilitation: Chair site meetings/conference calls and distribute minutes to all project team members.
Team Organization: Organize and direct cross-functional teams in developing and implementing the agreed project deliverables.
Task Direction: Provide task direction to project members.
Partner Coordination: Work with support organizations and partner personnel to ensure their involvement in tasks required.
Project Delivery: Deliver the project (e.g., Requirements Gathering, Technical Support, Organizational Readiness, Help Desk activities, UAT, etc.).
Escalation Management: Manage escalations to executive levels, maintain the project business case, and prepare and present readiness assessments.

27. Infrastructure Project Manager Roles

Project Delivery: Deliver Infrastructure projects throughout the enterprise on time and under budget.
Solution Design: Drive the design and construction of a client’s complex business problems into innovative technology solutions.
Stakeholder Engagement: Work with stakeholders at all levels and ensure the use of project tools for communication and reporting.
System Integration: Ensure feasibility, functionality, and integration with existing systems and platforms.
Development Leadership: Serve as a vital driver and collaborator throughout the development life cycle.
Requirement Analysis: Partner with business analysts and customers to present, review, and optimize requirements.
Functionality Validation: Work with infrastructure teams to review and validate key functionality and integration.
Strategic Support: Complete special assignments necessary to support business strategy.

28. Infrastructure Project Manager Key Accountabilities

Transition Coordination: Coordinate complex transition projects.
Executive Reporting: Responsible for reporting at the CxO level.
Project Coordination: Coordinate all phases of the project and evaluation.
Project Detail Management: Ensure the details of business requirements, technical solution, project costs and also the duration of implementation, testing and project acceptance, project closure activities.
Procurement Coordination: Coordinate the procurement process and RFP management for the selection of the optimal offer.
Activity Planning: Plan the activities within the project and ensure permanent monitoring and coordination of the necessary resources for their realization.
Deliverable Management: Responsible for supplying the project deliverables according to each project.
Management Support: Perform tasks as required by management, deemed as a reasonable request from time to time.

29. Infrastructure Project Manager Essential Functions

Project Lifecycle Management: Manage the scope, timeline, risk, cost, and communication throughout the lifecycle of projects.
Delivery Planning: Identify all dependencies and develop a Project delivery plan.
Risk Escalation: Manage risks with proactive reporting and appropriate escalation, trying to find solutions with the team.
Team Leadership: Lead cross-functional teams (System, Network, Database, Suppliers, Application …) who will participate in the delivery of the project.
Meeting Coordination: Organize and share project meetings with the team at the relevant frequency and format, such as Agile stand-up, weekly project meeting, etc.
Governance Contribution: Responsible for the leadership team and participating in the development of the Infrastructure PMO governance and its continuous improvement.
Execution Oversight: Drive projects from inception through execution of projects/programs consisting of multiple work streams.
Stakeholder Management: Work with senior stakeholder management, communications, and escalation.

30. Infrastructure Project Manager Job Summary

Infrastructure Delivery: Deliver infrastructure epics and features based on global design and solutions in an Infra Squad (Network, Workplace Services, or Data Centre squads).
Feature Refinement: Refine epics and features to deliver workplace services changes.
Cloud Migration: Drive migration from third-party services to a cloud-based solution of Microsoft Office 365, migration to standardise endpoint devices, covering change and an ongoing support model.
Project Responsibility: Responsible for including data centre hosting and office relocation projects.
Regulatory Compliance: Ensure project delivery complies with local regulations and any submission required for the regulators.
Agile Delivery: Use Agile Way of Working and the ceremonies of sprints, retrospectives and daily stand-ups to deliver backlogs and stories with the squad.
Financial Management: Manage financial budget, forecast and spend for epics and features.
Planning Referrals: Compile engineering comments and/or approvals for approximately 300 planning/subdivision referrals per annum.
Plan Review: Check, approve and distribute construction plans, approximately 350 sets per annum.
Stakeholder Liaison: Liaise with internal personnel and external consultants approximately 400 per annum.
Customer Support: Respond to customer service enquiries approximately 500 per annum.

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