What Does An Information Technology Project Manager Do?

WHAT DOES AN INFORMATION TECHNOLOGY PROJECT MANAGER DO?

Published: Sep 25, 2025 - The Information Technology Project Manager leads complex, cross-departmental projects by developing and executing comprehensive project plans that align with scope, requirements, and timelines. This role involves managing budgets and resources, applying PMO frameworks and tools, mitigating risks, and ensuring clear communication with stakeholders, vendors, and senior leadership. In addition, the Manager drives strategic IT initiatives by evaluating organizational needs, recommending policies and procedures, and maintaining quality standards to achieve both technical and financial objectives.

A Review of Professional Skills and Functions for Information Technology Project Manager

1. Information Technology Project Manager Key Accountabilities

Communication: Communicate with users regarding hardware updates, software releases, and password resets.
Project Management: Manage the master plan of IT projects.
Scheduling: Plan and coordinate project activities using critical path scheduling (CPS) tools.
Training: Create and deliver technical training to users.
Quality Assurance: Review and approve all software releases before implementation.
Technical Support: Provide technical support to users for computer-related issues.
Technology Evaluation: Evaluate the organization’s technology use and needs and recommend improvements, such as hardware and software upgrades.
Reporting: Prepare and review operational and project progress reports.
Feasibility Analysis: Evaluate data processing proposals to assess project feasibility and requirements.
Budget Control: Control operational budgets and expenditures.
Procurement: Purchase necessary equipment.

2. Information Technology Project Manager General Responsibilities

Project Management: Manage all project phases, including initiation, planning, execution, monitoring, control, and closure.
Planning: Create project plans, including deliverables, activities, timelines, and budgets.
Team Leadership: Direct day-to-day activities of projects and staff in a matrixed organization.
Milestone Oversight: Ensure milestones are successfully met through oversight of project vehicles and coordination of resources.
Dependency Management: Identify, evaluate, socialize, and track inter-project and inter-organizational project dependencies and constraints.
Collaboration: Work collaboratively with other departments and external organizations impacting the project.
Communication: Lead communication with stakeholders and team members through completion of the project.
Reporting: Provide scheduled and on-demand status reports and updates to senior program management and customer leadership.
Budget Control: Direct project timelines and budgets.
Risk Management: Assess, manage, resolve, and escalate risks and issues on demand.
Process Tailoring: Tailor processes to meet the needs of individual projects.
Decision Making: Make decisions based on information and input in a timely manner.

3. Information Technology Project Manager Role Purpose

Project Delivery: Accountable for the delivery of projects, managing overall coordination of projects from planning through implementation.
Scheduling: Facilitate project scope, deadlines, and delivery schedule, including task definition and assignments.
Stakeholder Management: Facilitate project stakeholder input and updates from analysts, programmers, and clients.
Progress Monitoring: Manage, monitor, and report project progress.
Meeting Facilitation: Facilitate project team meetings, steering meetings, and requirements workshops.
Scrum Leadership: Conduct team meetings in the form of scrum meetings.
Project Success: Responsible for the overall success of projects assigned.
Prioritization: Effectively prioritize and communicate all aspects of the project, including time, resources, scope, cost, and risk.
Relationship Building: Build and maintain strong relationships with IT and business partners.
Documentation Compliance: Ensure all project documentation meets Project Governance standards.
Standards Enforcement: Ensure project and development standards are applied.
Governance Contribution: Contribute to updates and maintain Project Governance Standards.

4. Information Technology Project Manager Essential Functions

Goal Setting: Define project goals, scope, and deliverables that support business goals and objectives.
Issue Resolution: Act as a leader in diagnosing and resolving IT performance issues affecting delivery.
Requirement Prioritization: Work with stakeholders and the project team to prioritize collected requirements.
Expectation Management: Set and manage expectations with stakeholders and the project team.
Timeline Tracking: Plan and track project timelines and milestones.
Solution Validation: Ensure technical solutions are properly vetted, designed, tested, and communicated before go-live.
Status Reporting: Provide regular status updates to keep stakeholders informed of project progress, blockers, and next steps.
Proactive Leadership: Take initiative and proactively find ways to remove barriers to move a project forward.
Mentorship: Mentor, coach, and train others in project management best practices.
Cross-Cultural Collaboration: Work and build trust across cultural differences.

5. Information Technology Project Manager Additional Details

Project Constraints: Ensure projects are completed within the constraints of scope, cost, and time.
Client Liaison: Operate as a point of contact for all matters specific to the client.
Relationship Management: Build and maintain strong, long-lasting customer relationships.
Communication: Communicate effectively both internally and with clients.
Roadmap Analysis: Analyze program roadmaps for conflicting tasks, timeline consolidation, and resource allocation.
Backlog Ownership: Own the backlog and deliverables with a clear charter, prioritization, and urgency for delivery.
Resource Management: Manage a diverse array of project resources to successfully complete projects.
Client Communication: Manage client communication and oversee progress for assigned projects.
Scheduling: Create project schedules and ensure they are consistently updated.
Status Reporting: Provide clients with regular updates on project schedules and action items.
Change Management: Manage project change effectively.

6. Information Technology Project Manager Roles

Project Leadership: Lead technology projects with both dedicated and shared resources.
Requirement Alignment: Work with the team to ensure understanding of business and technical requirements.
Team Building: Build and manage teams that design and deliver highly scalable, extensible, and reliable frameworks and services.
Metrics Monitoring: Collaborate with IT management to monitor metrics used by the infrastructure organization.
Strategy Documentation: Aid in documenting technology strategy, business goals, and roadmap execution.
Operational Continuity: Ensure that day-to-day operations are minimally impacted.
Issue Escalation: Surface issues to IT management.
Process Review: Review IT processes to ensure efficiency, proper documentation, and alignment with business needs.
Business Communication: Work with the business to communicate the impact of proposed changes.
Security Advocacy: Advocate for information security and promote secure practices.

7. Information Technology Project Manager Tasks

Portfolio Management: Manage a portfolio of work, consisting of single or multiple projects throughout the project life cycle.
Methodology Compliance: Adhere to the group project management methodology and ensure that gateway criteria are met at each stage of project delivery.
Project Delivery: Deliver all projects successfully in accordance with client and business requirements, within budget and on schedule.
Relationship Management: Develop and maintain effective working relationships with colleagues, stakeholders, suppliers, and clients.
Risk Management: Identify and manage risks and issues that could threaten project delivery.
Issue Resolution: Recommend and take appropriate action to overcome delays, challenges, or cost overruns.
Meeting Facilitation: Chair project meetings and facilitate project workshops.
M&A Support: Support IT merger and acquisition integration efforts.
Security Compliance: Liaise with the security manager to ensure proper implementation of security requirements.
Infrastructure Collaboration: Collaborate with the IT infrastructure group to set up and maintain system infrastructure for optimized operations.

8. Information Technology Project Manager Details and Accountabilities

Project Planning: Create and prepare project plans, goals, and budgets together with all external suppliers.
Scheduling: Develop schedules and methods for measuring results.
Strategic Analysis: Guide and perform strategic analysis for the project.
Project Execution: Organize and manage all phases of the project to ensure on-time completion.
Team Coordination: Assemble and coordinate project team members and assign individual responsibilities.
Procurement: Prepare requests for proposals and conduct all necessary meetings to facilitate the selection of project services and products.
Communication Management: Plan and oversee the preparation and dissemination of project communications.
IT Support: Support the IT Manager in defining the IT budget and IT strategy.
Incident Management: Supervise the process of vulnerability and incident management.
Disaster Recovery: Act as the coordinator of the disaster recovery process.
Standards Implementation: Follow group standards and translate them into concrete actions for the local organization.

9. Information Technology Project Manager Overview

Process Improvement: Collaborate with business clients to drive efficiency by implementing process improvements and automation solutions.
Requirements Management: Oversee the preparation, review, and approval of business requirements, conceptual diagrams, and system requirement documentation.
Proposal Evaluation: Work with management to evaluate project proposals, defining objectives, timelines, budgets, resources, and procedures.
Plan Approval: Approve comprehensive project plans that detail scope, governance approach, WBS, cost projections, schedules, milestones, and risk controls.
System Testing: Coordinate system testing to verify functionality and address issues before deployment.
Testing Oversight: Ensure testing coverage is complete and aligned with the project delivery schedule.
Plan Execution: Execute and adapt project plans and roadmaps to accommodate evolving business and technical needs.
Standards Enforcement: Develop and enforce project standards while refining processes to enhance efficiency.
Communication: Communicate objectives, deliverables, and success criteria clearly to project teams.
Execution Oversight: Provide oversight for adherence to scope, schedule, and cost baselines throughout execution.
Collaboration: Facilitate effective collaboration between business stakeholders and technical teams.

10. Information Technology Project Manager Job Description

Project Oversight: Oversee all aspects of large software selection projects, including monitoring and managing project scope, budgets, schedules, and quality from conception to implementation to closure.
Risk Management: Manage risks, issues, and changes to keep projects on track.
Requirements Gathering: Lead requirements gathering for new projects and develop and manage Requests for Proposals.
Stakeholder Communication: Maintain ongoing communication with customers and stakeholders to keep them updated on project progress.
Change Management: Work with business areas to address key process changes resulting from projects and determine appropriate change management plans.
Progress Reporting: Monitor, communicate, and report project progress against plans, requirements, budgets, quality measures, and expected business results.
Consensus Building: Build consensus among project teams, departments, properties, and organizational levels.
Vendor Management: Build and manage external vendor relationships throughout the duration of projects.
Mentorship: Mentor and assist in training junior team members.
Communication: Ensure communication channels remain clear and effective across project teams and stakeholders.
Continuous Improvement: Promote continuous improvement by incorporating lessons learned into future planning.

11. Information Technology Project Manager Functions

Project Delivery: Ensure software development projects are delivered on time and within budget.
Requirement Coordination: Coordinate between end-users and vendors to define software application requirements and specifications.
Technical Guidance: Provide technical guidance and monitor developer progress.
Team Management: Direct and guide projects while managing the day-to-day responsibilities of project team members, including communication and issue resolution.
Documentation and Design: Participate in requirements gathering, project documentation, solution design, and development, while analyzing and managing change requests.
System Testing: Conduct on-site testing to ensure systems are fully operational.
System Support: Support and maintain systems by gathering and tracking feedback from customers and support staff on software issues.
Status Reporting: Provide timely reports on project status and activities to upper management.
Team Motivation: Motivate and drive team members to ensure high performance and productivity.
Change Control: Support change control processes to evaluate and implement necessary adjustments.

12. Information Technology Project Manager Accountabilities

Project Initiation: Initiate and plan project phases while assessing business implications for each phase.
Project Execution: Execute and monitor information technology (IT) project activities.
Project Planning: Develop project charters and plans, schedule and prioritize activities, manage project teams and stakeholders, and lead the work of technical and functional staff.
Liaison Role: Serve as liaison between business and technical aspects of projects and monitor progress toward achieving milestones.
Performance Management: Ensure targets are met efficiently within projected timeframes, budgets, and quality standards.
Reporting: Manage the preparation and distribution of progress reports, risk logs, and issue logs, correct deviations from plans, and perform delivery planning for assigned projects.
User Training: Ensure proper preparation of user training plans and manuals for new systems.
Policy Review: Review, formulate, and evaluate service desk, network, and security incident response policies.
Continuous Improvement: Promote continuous improvement by embedding lessons learned into future project planning.
International Support: Perform other project activities and provide support for commercial activities in an international context.

13. Information Technology Project Manager Job Summary

Project Delivery: Deliver projects on time and within budget.
Digitalization Projects: Implement innovative digitalization projects in the insurance and banking industry, focusing on wealth management and credit.
Lifecycle Management: Manage the full project lifecycle from initial planning and budgeting to successful implementation and rollout.
Solution Design: Drive solution design and establish business requirements.
Risk Management: Proactively manage risks, dependencies, quality, and change requests.
Governance: Steer project governance with key stakeholders to control project scope and budget.
IT Translation: Support technical project team members in translating business needs into IT requirements.
Resource Management: Manage, allocate, and effectively utilize the project team to ensure successful implementation.
Point of Contact: Act as the single point of contact for all internal and external project-related questions.
Stakeholder Management: Manage stakeholders and customer expectations.

14. Information Technology Project Manager Responsibilities

Project Support: Assist with facilitating communications, scheduling, business requirements/gap analysis, and testing.
Communication Management: Act as a single point of contact for project communications.
Resource Management: Manage project resources related to project tasks, risks, and any acceptance criteria and sign-offs.
Documentation Quality: Confirm that project documentation is delivered with high quality and timeliness.
Meeting Facilitation: Schedule and facilitate project team meetings along with weekly status reports and status meetings.
Team Coordination: Coordinate with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
Issue Resolution: Meet with project team members to identify and resolve issues.
Status Reporting: Prepare status reports by gathering, analyzing, and summarizing relevant information.
Communication Planning: Establish effective project communication plans and ensure their execution.
Training Materials: Coordinate the development of user manuals, training materials, and other documents to enable the successful implementation and turnover of the process to the clients.
Project Evaluation: Conduct post-project evaluation and identify successful and unsuccessful project elements.

15. Information Technology Project Manager Details

Web Project Management: Manage and deliver medium- to large-sized database-driven and custom PHP web development projects.
Documentation: Prepare project documentation, including milestone charts, simple system designs, and change requests.
Requirement Gathering: Gather and interpret project requirements to deploy resources most efficiently and cost-effectively.
Resource Coordination: Work with account managers to understand project milestones and timelines to manage resources for multiple projects simultaneously throughout each project’s lifecycle.
Conflict Resolution: Arbitrate resource or task conflicts and create systems to minimize conflicts.
Collaboration: Collaborate closely with designers and programmers on an ongoing basis to ensure project requirements are met according to client specifications.
Client Communication: Ensure timely updates are communicated to clients.
Client Training: Provide training to clients on how to use the website’s content management system.
Solution Presentation: Present custom solutions and articulate how business requirements are met to all levels of customer resources, from operators and consumers to senior management.
Resource Allocation: Secure and assign resources according to project needs.

16. Information Technology Project Manager Duties

Project Accountability: Accountable for project success and documented retrospectives or lessons learned.
Schedule Management: Manage project schedule by creating, monitoring, modifying, and communicating the project plan, and independently drive the project to completion.
Team Leadership: Manage project team by coordinating all members, motivating and troubleshooting, and providing leadership to overcome or escalate hurdles.
Resource Management: Advocate for resources, manage resource allocation, and schedule resources effectively.
Expectation Management: Manage IT, business, and stakeholder expectations.
Risk and Issue Management: Track, communicate, and resolve open issues and risks.
Quality Assurance: Work closely with QA to ensure the system is built and configured to requirements and design specifications, and participate in the development of the test plan and test cases.
Role Flexibility: Assume the roles of Business Analyst, Product Owner, or Scrum Master.
Diversity and Inclusion: Ensure compliance with policies and procedures to support a culturally diverse team, including creating and sustaining an organizational culture that fosters inclusiveness and equity.
Personnel Management: Plan, direct, supervise, and coordinate functions and activities of assigned personnel, including evaluating performance and initiating or recommending personnel actions.

17. Information Technology Project Manager Roles and Details

Governance Coordination: Coordinate day-to-day items in the governance process and communicate decisions back to team members.
Portfolio Management: Manage a portfolio of complex initiatives that span one or multiple lines of business.
Project Leadership: Provide project leadership throughout all phases of the project lifecycle, from initiation and planning through production support, including forecasting, setting objectives, and determining the course of action.
Implementation Experience: Apply experience in functional implementations and upgrades as a client or consultant member.
Data Analysis: Aggregate, analyze, and document all project data for executives, stakeholders, and clients.
Resource Coordination: Coordinate resources internally and externally, including onshore and offshore teams.
Scope Management: Manage scope, assess resource needs, and document assigned projects.
Progress Reporting: Provide regular report-outs to the leadership team on project progress and process results.
Collaboration: Collaborate closely with all team members and serve as a communication bridge between the business and IT organizations.
Work Definition: Define the Statement of Work and specifications for the requested goods and services.

18. Information Technology Project Manager Responsibilities and Key Tasks

Integration Projects: Be part of an integrations and extensions team that collaborates with management and professional services.
Project Execution: Lead the execution of integrations and extensions projects toward successful completion.
Obstacle Removal: Clear obstacles and establish an environment where the team can be effective.
Requirement Analysis: Analyze customer requirements, facilitate solutions, and deliver technical outcomes.
Budgeting and Estimation: Collaborate with technical team members to prepare estimates and budgets for execution.
Project Planning: Develop and track detailed project plans, schedules, dependencies, and critical paths.
Stakeholder Collaboration: Collaborate effectively with project stakeholders.
Risk Management: Communicate clearly with customers and upper management regarding risk areas, and create risk mitigation plans.
Software Delivery Planning: Define estimates and plans for software delivery in conjunction with the team.
Process Adherence: Adhere to customer internal processes throughout the development cycle, including idea, patent, requirements, specifications, designs, implementation, bug fixing, QA, and support.
Mentorship: Onboard new members and mentor junior members in day-to-day project activities, including time logging, workflow execution, task assignment, and interactions.
Knowledge Sharing: Document best practices and lessons learned in developing and deploying solutions, and contribute them to the knowledge base for reuse by the team, customers, and partners.

19. Information Technology Project Manager Duties and Roles

Program Monitoring: Monitor the status of programs and projects on a regular basis and adjust the level of detail according to the audience.
Status Reporting: Ensure the timely and accurate production of program status reports for the PMO and senior management.
Quality Assurance: Apply quality assurance and control over program and project execution and outcomes, including initial review of governance packs, prioritization challenges, and cost and resourcing correction points.
Risk Management: Maintain portfolio risks and issues, including mitigation plans.
Service Operations: Ensure smooth operations of digital wallet services.
Issue and Risk Documentation: Maintain comprehensive issue, risk, and decision documentation related to project timelines and co-dependencies, and coordinate the development of solutions.
Change Documentation: Maintain documentation of changes to scope, timelines, milestones, and deliverables, and identify dependency implications.
SOP Development: Work with the team and business users to establish the SOP for digital wallet operations and services.
Governance Implementation: Document, promote, and implement the project governance model and principles effectively.
Change Management: Develop and continuously improve the change framework process and procedures.
Stakeholder Management: Manage stakeholders across the organization concerning project management and digital wallet operational services.

20. Information Technology Project Manager Roles and Responsibilities

End-to-End Management: Take end-to-end responsibility for client projects by managing them from presales through early life support and closure.
Priority Setting: Work with business and technology audiences to establish project priorities and achieve desired organizational goals and benefits.
Project Delivery: Develop and execute project plans and drive delivery, including scope management, stakeholder management, project team management, milestone tracking, resource allocation, budget control, escalations, change management, status meetings, communications, reviews, and quality assurance procedures, ensuring the highest quality of engagements.
Relationship Building: Build solid relationships across the engagements division and the organization, navigate multiple interdependent work streams, and manage technical concepts and conversations across different areas and stakeholders to drive collaboration and consensus.
Issue Resolution: Work closely with stakeholders and technical teams to resolve impediments, escalations, and delays.
Standards Implementation: Implement project management methodology and delivery playbook effectively, promote and enforce project standards, and establish high standards in project delivery.
Continuous Improvement: Contribute to the continuous improvement of the PM framework and act as a bridge between technical, process, and business audiences.
Security Testing: Coordinate the pentest process to ensure internal information security requirements are met.
Security Reporting: Ensure reporting, registers, auditing reports, and complete KPIs, KRIs, and dashboards related to information security for management and ASF authorities.
Incident Investigation: Lead investigations into IT security incidents at the organization level.

21. Information Technology Project Manager Key Accountabilities

Project Management: Apply project management principles, methods, and practices.
Planning and Scheduling: Develop plans and schedules, estimate resource requirements, define milestones and deliverables, monitor activities, and evaluate and report on accomplishments.
Methodology Analysis: Analyze and recommend the creation or modification of IT program management methods, concepts, principles, and standards.
Strategic Planning: Develop and maintain IT strategic goals, plans, and objectives.
Future State Definition: Engage and collaborate with organizational pillars to create an aggregate definition of the future state of the organization.
Alternative Analysis: Perform analysis of alternatives to provide options and recommendations for addressing gaps, redundancies, and opportunities for improvement, including cost and benefit for each alternative, risks, issues, and dependencies.
Gap Analysis: Collaborate with organizational stakeholders to analyze the current state and identify program and technology gaps, redundancies, and opportunities for improvement.
Compliance Review: Analyze programs and projects against organizational management guidance, standards, processes, and policies.
Teamwork: Encourage teamwork within the IT team.
Business Support: Assist business teams in understanding existing system capabilities and new capabilities delivered through projects.
Collaboration: Promote cross-functional collaboration and remove barriers to team productivity.

22. Senior IT Project Manager General Responsibilities

Status Reporting: Plan, track, and report project status to delivery managers, CIOs, and board members.
Risk Management: Maintain risk and issue registers, applying preventative measures and escalating unresolved matters promptly.
Problem Resolution: Coordinate resolution of critical problems, particularly those identified during UAT or production.
Escalation Management: Serve as the first escalation point for internal staff, vendors, and customers.
Vendor Oversight: Oversee external vendors to ensure timely completion of sub-deliveries.
Business Alignment: Collaborate closely with business teams to align project outcomes with organizational objectives.
Budget Management: Manage project budgets and deliver financial and progress reports.
Pre-Sales Support: Contribute to pre-sales and marketing efforts by representing the organization and supporting proposals.
Lifecycle Management: Lead IT project lifecycle activities, including securing funding, defining requirements, preparing business cases, and creating technical handover documentation.
Project Delivery: Work with technical staff and third-party suppliers to ensure smooth project delivery and transition into operations.
Accountability: Take full accountability for all aspects of project execution, including supplier management.
Methodology Application: Apply both Agile and traditional project management practices appropriately to maximize success.
Team Efficiency: Ensure the project team operates efficiently, with clear direction and accountability.

23. Information Technology Project Manager Role Purpose

Project Planning: Define, develop, and manage overall project plans to ensure work is assigned and completed on time.
Risk Management: Access and manage risk throughout the project lifecycle and work with project stakeholders and departmental managers to deliver risk mitigation plans.
Problem Solving: Guide teams through project structuring, problem definition, issue identification, and resolution development using problem-solving principles and experience.
Independent Delivery: Work independently to draft project-ready deliverables with minimal review from departmental management.
Project Tools: Apply project management tools and templates to successfully manage medium to large-scale projects.
Timeline Ownership: Maintain ownership of timelines and deliverables during all phases of a project to ensure projects are executed according to plans.
Strategy Translation: Translate the strategy into tangible and actionable delivery work based on business needs.
Team Collaboration: Identify, engage, and partner with multi-disciplinary teams across the organization to achieve desired project outcomes.
Technology Project Management: Manage technology projects for various business groups throughout the enterprise, including network upgrades, hardware installations, software and app development, data management, such as data integration and transformation, and large-scale system replacements and business initiatives.
Status Reporting: Provide project and departmental status reporting.

24. Information Technology Project Manager Essential Functions

IT Strategy Management: Maintain information technology strategies by managing staff, researching, and implementing technological strategic solutions.
Staff Management: Accomplish information technology staff results by communicating job expectations, planning, monitoring, and appraising job results, coaching, counseling, and disciplining employees, and initiating, coordinating, and enforcing systems, policies, and procedures.
Operational Efficiency: Maintain the organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
Technology Research: Direct technological research by studying organization goals, strategies, practices, and user projects.
Project Coordination: Complete projects by coordinating resources and timetables with user departments and the data center.
System Auditing: Verify application results by conducting system audits of technologies implemented.
Asset Protection: Preserve assets by implementing disaster recovery and back-up procedures, and information security and control structures.
Policy Recommendation: Recommend information technology strategies, policies, and procedures by evaluating organizational outcomes, identifying problems, evaluating trends, and anticipating requirements.
Financial Management: Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
Quality Assurance: Maintain quality service by establishing and enforcing organizational standards.
Professional Development: Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

25. Information Technology Project Manager Additional Details

Portfolio Management: Develop and maintain the infrastructure project portfolio.
Business Analysis: Collaborate with business stakeholders to recommend business system solutions by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, and writing specifications.
Vendor Management: Work with vendors to source software and hardware solutions that meet business requirements and community needs.
Requirement Definition: Define project requirements by identifying milestones, phases, and elements.
Project Execution: Manage and execute all phases of projects, including discovery, scope definition, requirements definition, solution selection, and implementation.
Project Planning: Develop and maintain project plans.
RFP Preparation: Prepare Requests for Proposals (RFP) for external services and solutions.
Status Reporting: Establish project status reports for management review and approval.
Negotiation: Negotiate project schedules and budgets with business owners, subcontractors, and vendors promptly.
Subcontractor Oversight: Manage subcontractors to ensure effective completion of contractual obligations.
Process Improvement: Improve systems and processes by studying current practices and designing modifications.
Progress Monitoring: Monitor project progress by tracking activities, resolving problems, publishing progress reports, and recommending actions.
Professional Development: Maintain professional and technical knowledge by attending workshops, reviewing publications, networking, benchmarking best practices, and engaging in professional societies.

26. Information Technology Project Manager Roles

Project Leadership: Lead complex projects that span multiple teams and cross departmental lines of business.
Project Planning: Develop comprehensive project plans to ensure the execution of all technical components of the project is delivered within the scope, requirements, and timeline for the project.
Budget and Resource Management: Develop and track project budgets and resources.
Framework Compliance: Promote and apply the Project Management Office (PMO) standard project management framework and employ the PMO-recommended tools and templates.
Issue Prioritization: Prioritize and manage competing issues and effectively lead in a matrix environment.
Project Management Techniques: Apply project management techniques, tools, and methods, including stakeholder and vendor management, risk assessments, communication planning, resource estimating, and the use of the project management solution.
Risk Identification: Identify risk considering the larger picture and make recommendations that serve the best interests of the strategic plan.
Executive Communication: Deliver presentations to and communicate with executive and senior management staff, and effectively influence customers.
Policy Recommendation: Recommend information technology strategies, policies, and procedures by evaluating organizational outcomes, identifying problems, evaluating trends, and anticipating requirements.
Financial Management: Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
Quality Assurance: Maintain quality service by establishing and enforcing organizational standards.
Professional Development: Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
Policy Compliance: Comply with all organizational policies, as well as all state and federal regulations.

27. Information Technology Project Manager Tasks

Project Coordination: Coordinate multiple internal and external technical projects from inception to completion.
Process Compliance: Follow established core processes, project templates, and methodologies.
Meeting Leadership: Take a lead role in professional services weekly meetings.
Goal Setting: Outline goals, strategy, and execution with engineers.
Proposal Development: Drive the team’s development of project proposals and scope documentation.
Deadline Management: Develop and set deadlines.
Resource Allocation: Assign necessary resources to project tasks, maximizing each team member’s unique skill set.
Progress Monitoring: Follow up with engineers on a weekly, daily, or hourly basis to understand the progress of their assigned work and to identify potential roadblocks.
Scope Tracking: Track and oversee T&M project scope and related time entries, confirming their validity.
Stakeholder Reporting: Monitor and summarize the progress of projects to stakeholders, including leadership, finance, client contacts, and partners.

28. Information Technology Project Manager Details and Accountabilities

Client Communication: Set and conduct status meetings with client contacts, keeping them informed of progress and setting proper expectations.
Scope Management: Employ creative measures to keep the project scope contained.
Quality Assurance: Ensure QA standards are being met before project delivery.
Process Improvement: Conduct post-mortems to outline lessons learned and improve internal processes.
Issue Escalation: Identify and understand when it is necessary to escalate issues to higher-level resources.
Conflict Resolution: Address billing disputes, overruns, and customer service issues with meaningful resolutions, looping in additional resources.
Team Collaboration: Become an active part of project teams to solve technical or business problems that are standing in the way of progress.
Decision Making: Press on to make sound judgment calls when lacking one or more desired resources or data points.
Requirement Analysis: Challenge technical or business requirements to ensure delivery of the right solution at the right price at the right time.
Accountability Promotion: Promote accountability within project teams to meet objectives consistently.
Continuous Improvement: Encourage continuous improvement by embedding lessons learned into future projects.

29. Information Technology Project Manager Overview

Client Liaison: Act as liaison between clients, vendors, and consultants.
Project Coordination: Assist and coordinate with the client on IT projects.
Requirement Development: Develop requirements, outlines, budgets, and schedules for information technology projects.
Project Oversight: Oversee all phases of projects from conception to completion.
Security Support: Assist with upgrading information security.
Team Management: Manage teams of consultants, programmers, developers, and analysts.
Budget Compliance: Ensure projects are completed within budget and on time.
Project Lifecycle Management: Follow PMI standards to manage projects through the lifecycles of initiation, planning, execution, and closure.
Work Structuring: Develop work-breakdown structures.
Project Tracking: Develop project tracking and variance reports.
Risk Management: Assemble risk management plans and work effort documents.
Documentation Preparation: Create project documentation, provide risk assessments, review estimates, and assess new opportunities.
Proposal Management: Prepare proposals, flag potential issues, and manage multiple vendors.

30. Information Technology Project Manager Job Description

Solution Security: Design and implement secure solutions to meet customer and client needs while protecting corporate assets.
Security Standards: Develop security standards, procedures, and guidelines for multiple platforms.
Technical Writing: Create, develop, plan, write, and edit operational, instructional, maintenance, or test procedures for paper, multimedia, or web-based publication.
Project Lifecycle: Plan, direct, and coordinate the appropriate life cycle phases for implementation and support for one large or multiple small projects.
User Interviews: Conduct interviews with various users and technical staff to gather data for documentation.
Process Improvement: Provide advice on methods and recommend changes in project management processes, standards, and strategies.
Technical Translation: Research and translate technical information into manuals and web-based documents for non-technical and technical users.
Process Documentation: Document engineering processes and specifications.
Format Recommendations: Recommend formats responsive to technical and customer requirements.
Quality Compliance: Produce products that conform to company documentation and quality assurance standards.
Issue Resolution: Provide resolution of major issues and manage project interdependencies and handoffs.
Project Communication: Manage overall project communication and resolve issues.
Business Analysis: Lead the preparation of business cases, cost/benefit analyses, contingency planning, and risk assessments.

31. Information Technology Project Manager Functions

Project Implementation: Coordinate and assure the successful implementation of IT and business application projects for all clinical, financial, and administrative applications.
Resource Coordination: Coordinate the activities of internal and external resources to best complete the tasks at hand in a timely and cost-effective manner.
Team Leadership: Provide leadership and direction to the Business Analyst and work with application development staff to deliver project deliverables promptly.
Vendor Management: Manage technology and consulting vendor/partner relationships, service delivery, and overall performance.
Project Documentation: Maintain timely and accurate project plans and documentation for each project.
Activity Clarity: Ensure the project team and customer clearly understand project activities and tasks.
Expectation Management: Ensure the project team and customer understand what is expected of them throughout the project lifecycle.
Change Management: Manage uncertainty, rapid change, and ambiguities in constantly changing business and technical environments.
Resource Analysis: Collect and analyze metrics to measure allocation of resources on projects and determine resource requirements.
Status Review: Review status reports prepared by project personnel and work with the manager to update master schedules and plans.

32. Information Technology Project Manager Accountabilities

System Support: Assist all business units with the implementation, optimization, and maintenance of the system.
Liaison Role: Act as liaison between IT staff, departments, and vendors, ensuring timely, accurate, and cost-effective use of time.
Activity Management: Plan, organize, and control the activities related to the assigned function.
Professional Development: Continue professional and educational advancement by attending and actively participating in relevant training.
Workforce Management: Organize, manage, and direct the work of the employees in the assigned function.
Duty Oversight: Oversee the assignment of duties and responsibilities to employees.
Performance Evaluation: Observe and evaluate employees and work procedures to ensure quality standards and service are met.
Employee Development: Mentor, develop, and provide on-the-job training to subordinates to strengthen their current performance and prepare them for future advancement.
Staffing Approval: Approve personnel actions such as new hire requests and discharges to ensure proper staffing.

33. Information Technology Project Manager Job Summary

Economic Analysis: Analyze the economics of project plans and provide actionable feedback on cost-benefit and return-on-investment for proposed and approved projects.
Project Planning: Develop comprehensive project plans and schedules that align customer requirements with organizational goals.
Task Coordination: Direct and coordinate tasks across project administrators, subject matter experts, and technical personnel for all project phases from development through implementation.
Documentation Compliance: Ensure project activities are adequately documented in accordance with policies and procedures for creating and maintaining project plans, schedules, and documentation.
Activity Definition: Define activities, sequence of events, dependencies, work effort, duration, and associated resource requirements in project documentation.
Progress Reporting: Prepare progress reports on measurable items such as deliverables and milestones.
Performance Metrics: Generate and distribute reporting metrics and key performance indicators (KPI) to management.
Proactive Communication: Communicate proactively with all involved personnel to encourage, identify problems, create solutions, and implement internal controls and efficiency improvements.
Stakeholder Management: Manage expectations with stakeholders and present project portfolio updates to senior management, the Board of Trustees, and others across the organization.
Deliverable Management: Manage work products and initiatives against contract and customer deliverables to ensure compliance and accountability.

34. Information Technology Project Manager Responsibilities

Change Management: Oversee the change management process for reviewing proposed modifications to project plans, meeting with stakeholders to approve and implement beneficial changes.
Resource Coordination: Coordinate the acquisition of resources and materials by engaging with customers, team members, managers, and in-house resources before and during projects.
Project Anticipation: Anticipate details of future projects by actively listening to customers and internal resources.
Industry Awareness: Maintain continuous knowledge of relevant trends and industry developments.
Process Innovation: Bring innovation and improvement to project management platforms and processes as part of the PMO team.
Project Oversight: Successfully oversee multiple concurrent projects.
Workforce Supervision: Plan and assign work and monitor staff performance.
Strategic Planning: Assist in managing and planning strategic project goals and initiatives.
Financial Management: Serve as financial manager for the office by providing budget planning for office functions.
Governance Implementation: Implement governance structures to monitor compliance, risks, and accountability.

35. Information Technology Project Manager Details

Scope Definition: Define how the scope, goals, and deliverables of projects should support business goals in collaboration with senior management.
Success Criteria: Define project success criteria and disseminate them to involved parties throughout the project lifecycle.
Expectation Management: Communicate and manage project expectations to project managers, owners, sponsors, team members, and other stakeholders in a clear and concise fashion.
Project Tools: Provide tools to determine project timelines, milestones, and deliverables.
Risk Mitigation: Determine frequency and content of status reports from project managers, analyze results, troubleshoot problem areas, and mitigate project risks.
Resource Allocation: Manage project teams’ time effectively and allocate resources to ensure deliverables are completed.
Personnel Negotiation: Negotiate with department managers for the acquisition of required personnel from within the company.
Staffing Decisions: Assess and approve or disapprove the need for additional staff or consultants, and recruit appropriately during the project lifecycle.
Stakeholder Relations: Establish and maintain good business relationships with stakeholders to influence and achieve business goals.
Vendor Management: Manage vendors to ensure smooth negotiations, collaborating with vendor teams to ensure timely, on-budget, and high-quality delivery.
Feasibility Review: Work with technical/business teams to ensure that requirements are feasible.

36. Information Technology Project Manager Duties

PMO Oversight: Guide and manage project managers indirectly for all projects within the PMO portfolio.
Best Practices: Develop best practices, techniques, and tools for project planning, execution, management, milestone tracking, deliverables tracking, communication, and key performance metrics.
Standards Communication: Communicate project management standards and techniques to the appropriate training staff.
Budget Review: Review budget proposals and recommend subsequent changes.
Milestone Tracking: Track and monitor all project milestones and deliverables.
Dependency Management: Identify and manage all project dependencies and critical paths.
Progress Assessment: Accept and assess status reports, change requests, and requirements documentation to ensure smooth project progression.
Postmortem Analysis: Conduct project postmortems and create recommendations reports to identify key successful and unsuccessful project elements.
Team Coaching: Coach, mentor, motivate, and supervise new project team leads, team members, and contractors, and influence them to take positive action and accountability for assigned work.
Conflict Resolution: Identify and resolve issues and conflicts within and between various project teams.
Project Monitoring: Monitor and report on all projects.

37. Information Technology Project Manager Roles and Details

Technical Leadership: Provide technical leadership throughout the entire project lifecycle, including pre-sales requirements analysis, documentation, solution development, project planning, launch, implementation, and post-launch support.
Technology Expertise: Act as the technology Subject Matter Expert (SME), collaborating with technology teams, internal and external clients, business partners, and vendors to plan, organize, secure, and manage resources for Technology Launch Project efforts in alignment with the software development lifecycle and project implementation policies.
Task Analysis: Independently research, analyze, identify, and document tasks needed to achieve project goals.
Team Facilitation: Coordinate, facilitate, and lead project team meetings to accomplish deliverables.
Project Management: Manage the technology portion of projects by drafting Statements of Work (SOW) and Business Requirements Documents (BRD), developing and tracking budgets and schedules, monitoring project tasks, conducting risk analysis, resolving issues and action items, and providing project management visibility and control measures with reports to stakeholders.
Requirements Gathering: Perform requirements gathering and quality assurance.
Problem Analysis: Work closely with internal and external clients to understand business and system problems and opportunities within the context of project requirements.
Solution Recommendation: Identify and recommend technology solutions with input from technology teams and management to achieve project goals.
Process Development: Collaborate with clients, vendors, and internal departments to develop processes supporting additional product development, production enhancements, and support agreements.
Requirements Traceability: Trace requirements throughout the lifecycle to ensure scope is managed and original requirements are delivered.

38. Information Technology Project Manager Responsibilities and Key Tasks

Vendor Coordination: Coordinate with third-party vendors, internal departments, and clients to manage technology project plans, metrics reporting, and issue tracking.
Success Management: Identify and manage success measurements and critical path processes.
Schedule Oversight: Manage expectations for technology project schedules and solution quality.
Resource Allocation: Ensure appropriate resources are applied to meet project requirements.
Time Tracking: Track and manage time and resources for third-party vendors and internal departments according to the SOW.
Status Communication: Regularly communicate project status and issues to technical and business audiences.
Cost Monitoring: Track actual costs and vendor performance quality, providing feedback to the Director of Global IT, clients, senior management, and other stakeholders.
Issue Resolution: Resolve issues and problems throughout the project lifecycle.
Post-Project Review: Conduct post-project reviews to identify opportunities for improvement.
Performance Feedback: Provide feedback to internal departments, clients, and executives.
PMO Collaboration: Collaborate with PMO project managers and launch teams to develop tools and best practices for project management and execution.
Policy Compliance: Ensure adherence to company standards and policies.

39. Information Technology Project Manager Duties and Roles

Scope Management: Ensure project scope and costs are agreed upon by the stakeholders.
Requirements Coordination: Coordinate business requirements gathering, documentation, and stakeholder approval.
Project Planning: Prepare project plans and implementation schedules, ensuring the project plan includes all stakeholder requirements and the nine areas of knowledge from the Project Management Body of Knowledge®.
System Development Support: Conduct internal and vendor inquiries pertaining to the development of technology or information systems to meet current and projected business needs.
Procurement Coordination: Coordinate RFIs and RFPs with third parties, project teams, and internal IT procurement teams.
Status Reporting: Provide regular report updates to all stakeholders and project sponsors, including status updates, milestone information, and risk and issue information.
Problem Solving: Solve problems actively by recognizing potential problem areas against the plan and identifying and implementing alternative solutions.
Risk Escalation: Serve as an escalation point for project risks and issues.
Team Leadership: Guide team activity through leadership and support towards goals.
Independent Management: Work independently on medium-risk projects with the ability to manage multiple projects simultaneously.
Training Delivery: Recommend, prepare, and conduct training.
Change Control: Manage change control processes and take responsibility for overall project execution.
Relationship Management: Maintain a good working relationship with customers and vendors.

40. Information Technology Project Manager Roles and Responsibilities

Policy Compliance: Ensure 100% adherence to all IT and department policies, processes, and procedures.
Knowledge Sharing: Participate in the exchange of ideas and information within the department.
Team Engagement: Ask questions and encourage input from team members.
Process Improvement: Identify creative ways to reduce cost by streamlining processes and systems, including modification of responsibilities, consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems.
Customer Service: Demonstrate a commitment to customer service by anticipating, meeting, and exceeding expectations, solving problems quickly and effectively, and making customer issues a priority.
Manager Consultation: Confer with the reporting manager on complex or unusual situations.
Conflict Resolution: Identify and address project-related conflicts effectively.
Pressure Management: Work effectively under pressure with constantly changing priorities and deadlines.
Strategic Alignment: Understand and embrace the business and IT strategic direction.
Dependability: Be dependable and conscientious in all work performed.
Best Practices Sharing: Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
Health & Safety Compliance: Ensure 100% adherence to all company policies and procedures, including Health, Safety, and Quality.
Confidentiality: Maintain discretion and confidentiality in all areas about IT systems, data, and proprietary information, whether internal to Jabil or customer-specific.

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