INFORMATION TECHNOLOGY PROJECT MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Sep 25, 2025 - The Information Technology Project Manager has experience leading multiple IT project streams, applying broad technical knowledge across domains, and managing risks, finances, and remote resources while ensuring compliance with contractual and regulatory requirements. This role requires strong leadership, expertise in project planning, change and dependency management, and familiarity with ITIL, DevOps practices, and enterprise service management frameworks. The Manager also has excellent analytical, problem-solving, and communication skills, with the ability to drive workforce optimization, foster collaboration, and apply best practices in project delivery.

Essential Hard and Soft Skills for a Standout Information Technology Project Manager Resume
  • Project Management
  • Risk Management
  • Budget Management
  • Business Analysis
  • Project Planning
  • Quality Assurance
  • Vendor Management
  • Documentation
  • Resource Management
  • Cybersecurity Awareness
  • Team Leadership
  • Effective Communication
  • Stakeholder Management
  • Problem Solving
  • Team Coordination
  • Negotiation
  • Mentorship
  • Client Communication
  • Team Motivation
  • Change Adaptation

Summary of Information Technology Project Manager Knowledge and Qualifications on Resume

1. BS in Software Engineering with 8 years of Experience

  • IT work experience, managing projects.
  • Experience with projects in multiple technologies and functions.
  • Experience in managing information technology projects.
  • Experience in developing detailed project documentation for Executive Management.
  • Working knowledge of change management procedures.
  • Experience in managing a mix of local/virtual teams.
  • Experience with the management and facilitation of external stakeholder groups.
  • Active Project Management Professional Certification.
  • Expertise in IT governance frameworks (e.g., COBIT, ITIL) for project oversight.
  • Understanding of cybersecurity considerations in IT project delivery.
  • Persuasive communication to secure executive sponsorship.
  • Strategic decision-making with a focus on long-term IT/business value.

2. BS in Data Science with 10 years of Experience

  • Experience as a project manager of large-scale projects and in large companies.
  • Experience managing complex projects and multidisciplinary teams.
  • Experience delivering regulatory projects.
  • Experience in leading workshops and coaching.
  • Familiarity with agile delivery mode.
  • Working knowledge of the banking industry.
  • Knowledge of and experience with Atlassian tools (JIRA, Confluence).
  • Disciplined, results-oriented, with negotiating skills.
  • Ability to simplify issues, risks, and business objectives.
  • Good communication skills and the ability to summarize information at all levels of the organization.
  • Influential leadership and strong political acumen.
  • Cooperative, accountable, and superior ability to adapt to change.

3. BS in Information Technology with 7 years of Experience

  • Previous systems/business analysis experience, preferably similar experience in project management.
  • Leadership and team-building experience.
  • Experience with Agile/Lean Development environments (Scrum, Kanban, XP).
  • Expertise in Agile business analysis, product backlog management, and writing user stories and acceptance criteria.
  • Experience in backlog management/software lifecycle tools (Jira, Targetprocess, Azure DevOps, Redmine, etc.).
  • Experience facilitating stakeholder workshops to elicit and prioritize business requirements.
  • Ability to conduct gap analysis between current and target state systems.
  • Understanding of domain-driven design principles for complex systems.
  • Knowledge of product discovery and design thinking approaches.
  • Strong interpersonal, written, and oral communication skills.
  • Ability to work as part of a team as well as independently.
  • Excellent command of written and oral English.

4. BS in Computer Science with 11 years of Experience

  • Experience as a project manager in a large technology company, working on IT projects, with PMP certification.
  • Experience with Jira and Microsoft Projects.
  • Experience working with international teams.
  • A firm understanding and execution of the large-scale thinking and the approach needed for the success of a project, and the ability to plan, prioritize, and deliver within constrained timelines.
  • Experience delivering multiple projects that span multiple quarters with a large group of stakeholders.
  • Previous implementation and/or migration experience with SaaS applications.
  • Working knowledge of financial management of IT projects, including ROI and benefits realization tracking.
  • Excellent communication, organization, time management, judgment/decision-making, presentation, collaboration, and interpersonal skills.
  • Proven ability to develop collaborative relationships and work effectively with all levels of organization and a team with a variety of subject matter expertise.
  • Demonstrated ability to influence others and hold stakeholders accountable.
  • Proven ability to take calculated actions in complex or ambiguous situations to set a direction or resolve issues.
  • Experience working in agile methodologies.

5. BA in Business Administration with 5 years of Experience

  • Experience working in IT projects or service delivery teams.
  • Knowledge of  Agile and Lean practices, and the ability to identify and compare the best processes or delivery methods to use.
  • Ability to drive project delivery, manage timelines, and resolve risks and issues.
  • Skilled at evaluating and simplifying complex processes and guiding teams through change.
  • Knowledge of Agile, Waterfall, and other project delivery approaches.
  • Understanding of the IT project delivery lifecycle and its stages.
  • Experience producing progress reports for governance and audit purposes.
  • Knowledge of DevOps principles and CI/CD pipelines in relation to project workflows.
  • Awareness of data protection and privacy regulations (e.g., GDPR) affecting IT project delivery.
  • Strong prioritisation skills, using data to inform decisions and manage dependencies.
  • Proven ability to work effectively with multiple IT disciplines to meet customer requirements.
  • Strong communication and storytelling skills to influence diverse stakeholders.

6. BS in Management Information Systems with 13 years of Experience

  • Experience in a related technology role with commensurate people management experience
  • PMP or other PMI certification, and/or ITIL certifications.
  • Payments, banking, and financial institution project experience.
  • Knowledge of Agile development methodologies.
  • Problem-solving in a highly complex technology environment.
  • Expert knowledge in JRA, Confluence, Excel, and SharePoint.
  • Experience managing third-party vendors and fintech partners during integrations.
  • Understanding of payment systems architecture and settlement processes (e.g., SWIFT, ACH, SEPA).
  • Experience with risk and compliance frameworks in banking (e.g., PCI-DSS, Basel III).
  • Working knowledge of business continuity and disaster recovery planning for financial institutions.
  • Strategic foresight for anticipating technology shifts in payments and banking.
  • Strong oral and written communication skills.
  • Leadership under pressure in mission-critical financial environments.

7. BS in Cybersecurity with 10 years of Experience

  • Experience in applied project management practices in both an IT and Business environment.
  • Demonstrated project management skills, including the creation of standard PMI documents such as project charters, communication plans, requirements documents, and issues management logs.
  • Utilization of PMBOK/PMI and/or Prince2 best practices, with current or in-process certification in PMI or Prince2.
  • Extensive knowledge and expertise in the use of project management, Microsoft Project, and SDLC methodologies and tools.
  • Experience working with stakeholder management.
  • Can drive organizational readiness and adoption activities during major system rollouts.
  • Experience in overseeing project financials, including forecasting, budgeting, and benefits realization.
  • Working knowledge of risk management frameworks and quantitative risk analysis methods.
  • Exposure of change enablement models (Kotter, ADKAR) for business transformation.
  • Focused and versatile team player who is comfortable under pressure.
  • Ability to communicate at all levels with clarity and precision, both written and verbal.
  • Sound business and technical acumen with excellent problem-solving and critical-thinking skills.

8. BS in Computer Engineering with 12 years of Experience

  • Demonstrated previous success in IT Project Manager roles.
  • Experience in IT post-merger/acquisition integration, data migration, and consolidation.
  • Demonstrated ability to provide leadership to a team for the achievement of goals and objectives.
  • Proven ability to complete projects according to scope, budget, and timelines with exceptional organizational skills.
  • Strong familiarity with project management software tools, methodologies, and best practices.
  • Technical capability and knowledge across IT systems, products, and services.
  • Ability to understand new technologies and communicate their concepts and relevance in business terms to business stakeholders, and technical terms to technology stakeholders.
  • Familiarity with financial and budget management practices specific to IT projects.
  • Understanding of service-level agreements (SLAs) and operational performance metrics.
  • Awareness of change enablement frameworks (e.g., ADKAR, Kotter’s 8-Step Model).
  • Demonstrated ability to manage/lead a team in the achievement of goals and objectives.
  • Ability to multitask and work on several items at once.
  • Exceptional verbal and written communication skills.

9. BS in Network Engineering with 9 years of Experience

  • Experience in managing big projects (ideally in an international context) with strong relationships with business customers.
  • Proven experience in IT project management in agile projects.
  • Able to understand and describe requirements based on business processes down to epics/stories.
  • Familiar with interface definitions and development.
  • Broad knowledge and experience in different programming languages, databases, etc., to judge development estimations and solutions
  • Knowledge of IT architectures and landscapes.
  • Understand how to build and operate IT services as a service.
  • Automotive Sales processes and/or accounting know-how.
  • Knowledge of Jira and Confluence, or similar tools to manage the development lifecycle.
  • Proficiency skills as a user in MS Office tools (Word, Excel, PowerPoint, and SharePoint).
  • Target-oriented to achieve goals effectively and sustainably.
  • Excellent oral and written communication skills, organization, and time management capabilities.

10. BS in Artificial Intelligence with 8 years of Experience

  • PMP, PRINCE, and/or ITIL certification.
  • Relevant experiences as an IT Project Manager in implementing the full project lifecycle and hyper care.
  • Relevant experience in IT solution sourcing and vendor sourcing, which includes defining requirements, RFQ/RFP preparation, evaluation of IT solutions, Proof of Value, and proposal preparation.
  • Hands-on experience as a system implementer for ERP, HRIS, and/or software development.
  • Hands-on experience in requirement study and testing.
  • Solid technical background, with understanding or hands-on experience in ERP, HRIS, software development, web technologies, Data platforms, IoTs, etc.
  • Strong knowledge of project methodology and tools.
  • Knowledge of the software development life cycle and the software testing life cycle.
  • Strong ability to interpret business needs and translate them into requirements.
  • Good stakeholder management skills.
  • Good written and verbal communication skills, and the ability to communicate effectively and build collaborative relationships.
  • Proactive in driving the desired outcome, and organised, meticulous, with the ability to multitask.

11. BS in Web Development with 14 years of Experience

  • Proven ability to manage IT infrastructure projects and drive cross-team alignment for new or improved processes.
  • Hands-on experience with Enterprise Data Center design, management, migration, and consolidation.
  • Strong knowledge of Storage solutions (Fiber Channel, SAN, tiering, provisioning, storage arrays).
  • Expertise in End User Computing, including Microsoft platforms, VDI, cloud computing, application delivery, and mobility.
  • Proficiency in Systems Management (software distribution, configuration, monitoring, automation, orchestration).
  • Solid understanding of Network design and connectivity (LAN, WAN, firewalls, load balancing, VPN).
  • Familiarity with Business Continuity Planning practices and implementation.
  • Experience in managing complex activities simultaneously.
  • Experience in the management or support of technical teams.
  • Demonstrated experience with client engagement, service management, and financial management.
  • Demonstrable experience of embedding organisation and cultural change within a complex environment.
  • Strategic thinking and long-term technology roadmapping.
  • Stakeholder influencing and executive-level communication.

12. BS in Systems Engineering with 5 years of Experience

  • Experience in the IT industry in a lead/coordinator role.
  • Experience managing at least 2 end-to-end projects in the past, following both the Waterfall and Agile project execution models, preferably having moved from either functional or technical stream into the project stream.
  • Expert in the MS Office suite of products, including Excel, PowerPoint, Word, and Project.
  • Good understanding of workplace infrastructure, corporate network topologies, audiovisual, and unified communications.
  • In-depth understanding of JLLT technology support processes.
  • Strong analytical and problem-solving skills, including an understanding of how to interpret customer requests and translate and document them into application, operational, and reporting requirements.
  • Ability to create documentation, e.g., creating end-user process documentation, basic training guides, process flows, document solutions, and regular status updates.
  • Excellent verbal and written communication skills.
  • Highly professional, with the ability to deliver solid work on tight schedules.
  • Excellent attention to detail.
  • Self-starter, motivator, and able to work in a team and solo.

13. BS in Cloud Computing with 13 years of Experience

  • Experience in Project Management for Telecom and IT, managing external customer projects, with PMI and PMP certification.
  • Experience in virtual team management.
  • Experience delivering large-scale infrastructure rollouts (e.g., network upgrades, data center migrations).
  • Understanding of contract management and vendor negotiation in IT/Telecom.
  • Experience conducting risk workshops and building mitigation plans for high-impact initiatives.
  • Familiarity with emerging technologies like 5G, IoT, and edge computing.
  • Knowledge of program management frameworks (e.g., MSP, PgMP).
  • Awareness of interoperability challenges between legacy and modern IT systems.
  • Knowledge of customer experience (CX) and service delivery metrics in technology projects.
  • Experience in managing project financials, including forecasting, tracking spend, and cost optimization.
  • Stakeholder empathy to balance technical feasibility with customer expectations.
  • Persuasive presentation skills for steering committees and executive boards.
  • Analytical problem-solving to address root causes rather than symptoms.
  • Decision-making under uncertainty with incomplete or evolving information.

14. BS in Database Management with 6 years of Experience

  • IT experience in a leadership capacity on one or more project teams (Completion of the BCBSSC Training Program for Project Management may substitute for one year of work experience).
  • Experience with both agile (40%) and waterfall (60%) methodologies.
  • PMI Certification, Certified Scrum Master or Coach.
  • Must be proficient in MS Project and/or TFS.
  • Understanding of project management principles and methodologies, information systems, business processes, and the key drivers and measures of success for the business unit and the organization.
  • Demonstrated competency in the management of resources to meet goals and multiple projects.
  • Basic ability to lead one or more multidisciplinary, high-performance work teams throughout the project life cycle.
  • Demonstrated competency in strategic thinking.
  • Strong communications (verbal and written) skills with an assertive yet customer-focused style.
  • Demonstrated leadership skills in a team or project environment.
  • Demonstrated problem-solving and conflict management/resolution skills.
  • Strong analytical and organizational skills with attention to detail.

15. BS in Computer Information Systems with 12 years of Experience

  • Broad technical knowledge across IT domains and emerging technologies.
  • Proven ability to manage project risks, lessons learned, and detailed project plans.
  • Experience in project finance management, contractual compliance, and coordination of remote resources.
  • Skilled in scope, change control, dependency management, and status reporting.
  • Strong leadership with experience leading multiple project streams and other Project Managers.
  • Familiarity with ITIL processes and enterprise service management frameworks.
  • Understanding of data privacy, cybersecurity, and regulatory compliance in IT projects.
  • Expertise in resource capacity planning and workforce optimization.
  • Knowledge of DevOps practices and integration with project delivery.
  • Flexible, proactive, and motivational, with a hands-on approach and ownership mindset.
  • Excellent analytical, problem-solving, and knowledge-sharing skills.
  • Committed to developing and applying project management best practices.

16. BS in Information Technology with 10 years of Experience

  • Work experience in multiple IT projects.
  • Ability to coordinate project teams, customers, users, and other stakeholders to successfully execute software development projects.
  • Knowledge of project management concepts and practical experience in the use of project management tools and techniques.
  • Ability to communicate effectively, both verbally and in writing, with personnel from all levels.
  • Knowledge of and experience with software development project management tools and methods.
  • Experience managing projects in a Microsoft software development environment and an AWS environment.
  • Experience managing projects in a medical/health care environment.
  • Project Management Professional (PMP) or equivalent certification.
  • Deep understanding of Agile scaling frameworks (e.g., SAFe, LeSS).
  • Awareness of emerging technologies such as AI/ML, IoT, and blockchain in enterprise IT.
  • Familiarity with compliance standards (e.g., GDPR, HIPAA, ISO 27001).
  • Risk-based decision-making under uncertainty.
  • Collaborative leadership fosters trust across cross-functional teams.

17. BS in Computer Science with 7 years of Experience

  • Related information technology experience.
  • Sound knowledge of IT systems, specifications, networks, and computer systems.
  • Significant working knowledge of the Microsoft stack.
  • Must have ERP system knowledge, JDE.
  • Experience with cloud platforms and virtualization (Azure, AWS, VMware).
  • Working knowledge of database management and optimization (SQL Server, Oracle).
  • Understanding of ITIL best practices for service management.
  • Experience with emerging technologies (AI, RPA, IoT) and their enterprise applications.
  • Must have strong problem-solving skills
  • Good project planning and management skills, managing multiple projects at a time.
  • Proficiency in forecasting, budgeting, and strategic use of IT staff.
  • Ability to communicate with both tech-savvy and non-technical staff.

18. BS in Software Engineering with 9 years of Experience

  • Experience creating a detailed schedule of events/artefacts to manage a technical deployment to production, including software/infrastructure/network activities.
  • Experience running a dress rehearsal for a data migration, including all inputs and an action plan for outputs.
  • Proven track record in IT delivery roles and project management disciplines (Risk, Issues, stakeholder management, etc.).
  • Experience working within an IT programme team.
  • Experienced in the change management process for production deployments, governance frameworks, and Command & Control for Go Live events.
  • Understanding of release and deployment management best practices (ITIL).
  • Working knowledge of data integrity verification and reconciliation techniques in migrations.
  • Expertise in Continuous Delivery (CD) and automated release pipelines.
  • Working knowledge of service transition frameworks for IT operations handover.
  • Understanding of capacity and performance planning for production readiness.
  • Strong and effective communicator who can build collaboration and good working practices across technical disciplines (development/engineering/testing/IT service management/non-IT teams).
  • Flexibility and resilience in handling unforeseen deployment challenges.

19. BS in Data Science with 11 years of Experience

  • IT project management experience with Project Management Professional (PMP) certification.
  • Demonstrated ability to manage complex and/or high-risk projects, including Agile/Waterfall projects with multiple components.
  • Able to coordinate and complete projects on time, within budget, and within scope.
  • Ability to elicit and document functional and technical requirements to support the transformation and effective design of business technical processes.
  • Ability to identify and manage directorate and functional area interdependencies.
  • Experience with ServiceNow or similar product offerings that are in line with IT Service Management duties and responsibilities, such as Incident Management, Problem Management, Configuration Management, and Change Management.
  • Excellent ability to communicate on technical and non-technical matters.
  • Ability to accurately track milestones, dependencies, tasks, and levels of effort, to ensure quality of value.
  • Ability to develop the concept of operations and project management documentation.
  • Must meet the minimum credential requirements for a Cyber IT/Cybersecurity Workforce (CSWF) position as defined.
  • Advanced ITIL certifications or training.
  • Understanding of the Intelligence Community (IC) Department of Defense, and the Department of the Navy policies and practices governing information technology.
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