WHAT DOES A HUMAN RESOURCES GENERALIST DO?

Published: Aug 5, 2025 - The Human Resources Generalist provides strategic support to managers and stakeholders by guiding policy implementation, addressing employee inquiries, and resolving workplace issues in compliance with company culture and labor laws. This role manages immigration processes, employee lifecycle transitions, benefits administration, and compliance filings to ensure adherence to regulatory requirements and minimize organizational risk. The generalist also collaborates cross-functionally to develop, document, and implement new policies, programs, and initiatives that enhance the overall employee experience.

A Review of Professional Skills and Functions for Human Resources Generalist

1. Human Resources Generalist Duties

  • Employee Training: Manages new employee corporate orientation and training programs.
  • Record Maintenance: Maintains employee records in compliance with applicable legal requirements.
  • Payroll Preparation: Prepares information to place employees on payroll and establishes employee files.
  • Leave Reporting: Provides support and coordination with employee relations, performance management, and employee leave reporting activities.
  • Engagement Support: Participates in employee engagement initiatives.
  • Benefit Support: Provides support and coordination with benefit administration and open enrollment processes.
  • Talent Sourcing: Provides full life-cycle recruitment support to the Recruiting Team including recruiting talent by developing and maintaining strong professional relationships.
  • Policy Compliance: Maintains employee policies and ensures compliance with COBRA guidelines.
  • Candidate Experience: Ensures that contact with internal and external candidates is always professional and positive.
  • Applicant Hiring: Assists with the hiring of qualified job applicants for open positions.
  • Role Alignment: Collaborates with departmental managers to understand skills and competencies for openings.
  • Onboarding Process: Implements new hire orientation and onboarding processing.
  • Exit Management: Conducts exit interviews and maintains and advises on past practices.
  • HR Operations: Performs routine tasks to administer and execute human resource programs including employee recognition, compensation, benefits, and leave, disciplinary matters, investigations, performance and talent management, productivity, recognition, and morale.
  • Inquiry Handling: Assists with employment-related inquiries from applicants, employees, and supervisors, referring complex and sensitive matters to the appropriate staff.
  • Regulatory Compliance: Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices.
  • Policy Review: Reviews policies and practices to maintain compliance.
  • Internal Communication: Creates and distributes internal communications regarding status changes, benefits, or company policies.
  • Culture Development: Monitors and assists with the enhancement of employee engagement and company culture.

2. Human Resources Generalist Details

  • Recruitment Support: Supports the DC’s recruitment process by interviewing, assessing, and evaluating prospective candidates for employment.
  • Interview Coordination: Coordinates interview schedules, testing, and background checks and ensures all related company policies.
  • Legal Compliance: Procedures and state and Federal employment laws are met.
  • Talent Sourcing: Identifies and develops relationships with external hiring sources, including staffing agencies, to ensure quality candidate flow.
  • Employee Relations: Supports employee relations activities under the direction of the HR Manager, providing counsel and expertise to the management team.
  • Performance Guidance: Counsels management on performance management activities in the DC.
  • Issue Investigation: Investigates identified issues, helping to ensure compliance with company policies, procedures, local and/or Federal employment laws.
  • Training Delivery: Supports the training efforts of team members, from new hire orientation/training to other HR-related training rollouts for leaders or team members.
  • Benefit Assistance: Supports the administration of benefits, striving to ensure team members understand company benefit programs by regularly answering questions and explaining benefits as opportunities arise.
  • Team Supervision: Assists the HR Manager in the supervision of the HR Coordinator and/or the Seasonal Recruiter positions.
  • Data Analysis: Generates reports for data analysis, including wage surveys, performance appraisals, staffing reports, turnover reports, and others to support HR planning and decision-making.
  • Leave Tracking: Supports the DC’s leaves of absence by tracking and coordinating with the LOA Administrator and communicating with team members about LOA status.
  • Event Management: Manages processes for DC events, including but not limited to Michael's Cares events, building celebrations, individual/team recognition events, etc.
  • Project Execution: Completes other related duties, including projects partnering with HR staff in other DCs and/or the Support Center.

3. Human Resources Generalist Responsibilities

  • Recruiting Strategy: Builds strong business partnerships with Hiring Managers by developing effective recruiting strategies.
  • Applicant Management: Effectively manages applicants through an applicant tracking system from application to onboarding.
  • Candidate Sourcing: Sources and identifies candidates, reviews and screens resumes.
  • Interview Execution: Interviews candidates of all levels including management roles.
  • Leave Administration: Administers and advises client groups on all needs related to leave administration, federal and specific state leave of absence programs.
  • Benefit Support: Provides support for all benefit-related questions and issues.
  • Benefit Consultation: Provides consultation to business groups on the benefit impacts of employee leaves.
  • Policy Compliance: Ensures consistency and fairness in policy and procedure as well as those related to Federal and State law requirements.
  • Issue Investigation: Investigates employment, grievance, EEO and ADA-related issues.
  • Findings Reporting: Reports findings and responds appropriately.
  • Training Support: Coordinates with the training department to support training and development for assigned client groups.
  • Program Facilitation: Facilitates various training in the areas of management and overall associate development, diversity, harassment, new hire orientations, and performance management.
  • Performance Resolution: Resolves performance issues for staff through separation.
  • Team Counseling: Resolves team member issues and acts as counsel to management and team members.
  • Organizational Consulting: Under the direction of the HR Manager, consults clients on changing organizational needs.
  • Change Management: Participates in developing and conducting reorganizations to maximize the effective use of resources and minimize adverse impact and risk.
  • System Processing: Processes and manages all organizational changes and movements through Human Resources Information Systems.
  • Data Auditing: Conducts data audits to ensure accuracy.
  • Program Communication: Communicates and ensures compliance with compensation, benefits, and leave policy and programs.
  • Compensation Review: Ensures competitive compensation for retention, manages the salary review process for designated business groups, administers pyramid reviews and other processes.
  • Performance Evaluation: Administers the performance evaluation process for exempt and non-exempt employees.

4. Human Resources Generalist Job Summary

  • Culture Building: Establishes culture and drives employee engagement.
  • Trend Analysis: Analyzes trends and develops site-specific engagement strategies.
  • Value Proposition: Ensures an appropriate employee value proposition.
  • Leader Communication: Partners with leaders to deliver timely and effective communications.
  • Strategic Alignment: Influences operating mechanisms to ensure alignment with strategic growth plans and supports a culture of wellness.
  • Workforce Relations: Manages employee relations across sites to enhance workforce performance and productivity.
  • Risk Identification: Identifies and addresses people and organizational risk.
  • Health Assessment: Conducts organization health assessments.
  • Workplace Strategy: Recommends and implements strategies for maintaining a positive work environment.
  • Investigation Handling: Conducts employee relations investigations and provides recommendations for resolution.
  • Capability Building: Partners with leaders to build organizational capability.
  • Talent Coaching: Provides coaching and feedback to managers and employees on talent management activities including performance management, training and development, organizational capability assessment, strategy and planning.
  • HR Partnership: Partners with HR Centers of Expertise to facilitate annual calibration and compensation planning processes, prepare for talent reviews, and provide development opportunities for employees.
  • Diversity Retention: Attracts, motivates, and retains a diverse workforce that delivers results.
  • Recruitment Strategy: Partners with the Talent Acquisition COE to drive recruitment strategies and processes.
  • Hiring Oversight: Reviews and approves requisitions, participates in interview panels, ensures effective utilization of the internship program, and executes new employee onboarding activities.
  • Trend Support: Identifies and addresses geographic workforce trends to support business strategy.
  • Change Management: Partners with site and HR leaders to develop and implement change initiatives within sites to drive organizational alignment and effective human resource utilization.
  • Program Integration: Partners with COEs and Business HRGs to develop, communicate, and implement initiatives and programs including those related to compensation, benefits, talent acquisition, talent management, legal and other applicable programs.

5. Human Resources Generalist Accountabilities

  • Shift Presence: Provides plant floor and break room presence during shift to include attending beginning of shift huddles, attendance tracking at beginning of shift and verifying proper clocking in and out procedures during shift starts, ends, and cross-work area labor transfers.
  • Labor Coordination: Acts as a point of contact for labor moves between departments, ensuring all employees' hours are accounted for in the correct cost center.
  • Shift Handoff: Responsible for HR shift handoff at the beginning and end of the shift to include communicating labor moves to the Labor Coordinator, ER issues, and any other information that pertains to people operations.
  • Orientation Backup: Serves as a backup for New Hire Orientation and Onboarding.
  • Relations Expertise: Provides Employee Relations expertise and shapes the local ER strategy, ensuring all policies and procedures are legally compliant and managers are trained.
  • Leader Support: Leads and supports leaders in consulting with employees and responding to all employee matters to gain resolution.
  • Strategic Partnership: Partners with supervisors and ops managers to help guide and support business initiatives and align them with the Human Resource strategy.
  • Employee Advocacy: Advocates for employees and provides objective feedback to supervisors in coaching them on how to deal with difficult employee situations.
  • Payroll Auditing: Maintains, tracks, and audits payroll and compensation changes.
  • Benefits Education: Conducts open enrollment and provides ongoing education of the company's health and ancillary benefits and 401(k) to employees and team leaders.
  • Records Management: Maintains employee records and processes all employee changes through the HRIS System.
  • Policy Administration: Administers and interprets operational policies, procedures, and the employee handbook.
  • Recognition Support: Supports and coordinates employee recognition programs.
  • Exit Analysis: Conducts exit interviews, analyzes data including reasons for turnover, and makes recommendations for corrective actions and continuous improvement.
  • Process Improvement: Identifies inefficiencies and proposes solutions to daily operational HR challenges.
  • Data Utilization: Utilizes data and HR reporting to support decision making and proposed solutions.
  • Report Analysis: Utilizes internal and external data, generates and analyzes reports to provide a basis for business cases and meets regulatory requirements.

6. Human Resources Generalist Functions

  • Compliance Assurance: Assesses, audits and ensures compliance with HR strategies, plans, policies and practices, corporate HR governance, statutory, legal and other requirements for Brits Plant.
  • Equity Planning: Ensures achievement of Employment Equity Plans, Workplace Skills Plan, and Annual Training Report.
  • Reporting Management: Ensures Annual Reporting Plans are compiled and submitted within the allocated timeframe.
  • Legislation Adherence: Ensures adherence to legislation and collective agreements.
  • Assurance Execution: Ensures that the HR assurance findings are managed and executed by the Group people strategy, HR governance and the business planning cycle.
  • Stakeholder Relations: Manages internal relations to ensure that business outcomes are achieved in line with the strategic HR initiatives.
  • Specialised Support: Provides relevant and specialised support to stakeholders.
  • Change Leadership: Acts as a trusted advisor and change leader to line management.
  • Service Improvement: Continuously improves HR service delivery to ensure that it meets expectations and standards as set out in the strategic HR framework and outcomes.
  • Operational Insight: Maintains in-depth knowledge of production working area/s to enable effective and efficient solutions to line management.
  • Learning Coordination: Plans, directs and coordinates the learning delivery activities within the Brits Plant.
  • Program Design: Designs and executes focused development programmes to support the organisation’s EE, diversity, and talent management objectives.
  • Academy Delivery: Manages and delivers the Brits functional learning academy, including learnerships, skills programs, apprentices, and graduates in training.
  • Mentoring Implementation: Implements coaching and mentoring initiatives to support the learning and development strategy.
  • Budget Preparation: Prepares Learning Budget and WSP/ATR in collaboration with Line Management using the competency framework model in conjunction with other stakeholders.
  • SDF Role: Performs the role of secondary SDF.

7. Human Resources Generalist Job Description

  • Strategic Direction: Establishes strategic direction and effectively communicates the vision.
  • Vision Communication: Communicates a clear and inspiring vision for the business.
  • Strategy Alignment: Drives competitive and innovative strategies and can generate alignment with the strategic direction.
  • Business Acumen: Understands, educates and applies the fundamental business concepts by which a company operates to deliver results and create a climate that fosters personal commitment to excellence.
  • Culture Promotion: Promotes and enhances company culture.
  • Value Championing: Champions the organization’s shared values and beliefs.
  • Cultural Alignment: Achieves effective collaboration, alignment, and communication across multiple dimensions of cultural diversity.
  • Self Awareness: Recognizes one’s personal strengths, weaknesses, opportunities, and limits.
  • Learning Motivation: Actively identifies new areas for learning.
  • Opportunity Utilization: Creates and takes advantage of learning opportunities.
  • Knowledge Application: Uses newly gained knowledge and skills on the job and learns through their application.
  • Change Leadership: Embraces and leads change and innovation.
  • Innovation Support: Encourages different and innovative approaches to address problems and opportunities.
  • Change Facilitation: Facilitates the implementation and acceptance of change within the organization.
  • Talent Development: Identifies and develops organizational talent.
  • Talent Attraction: Attracts high-calibre diverse talent, leads and guides others to accomplish organizational goals and objectives through ongoing development and collaboration.

8. Human Resources Generalist Overview

  • Data Reporting: Responsible for periodic and ad hoc reporting, including headcount, turnover, and ensuring accuracy of data maintained in various HR systems.
  • Record Management: Performs a wide variety of record-keeping across various systems and platforms.
  • System Backup: Acts as the primary backup for Benefits and Systems Administrator for all benefits programs and HRIS system maintenance.
  • System Support: Works collaboratively with the HR team to support various system implementations.
  • Sourcing Support: Supports the sourcing process by posting positions across platforms and leveraging various sourcing channels to maximize diversity in the applicant pool.
  • Candidate Screening: Conducts candidate screenings and interviews for hourly and selected exempt positions.
  • Background Verification: Conducts reference and background checks.
  • Brand Building: Builds a social media presence, an employment brand, and optimizes the candidates' experience.
  • Referral Management: Manages and promotes the employee referral program.
  • Education Partnership: Establishes and maintains partnerships with educational institutions in support of the talent acquisition strategy.
  • Internship Coordination: Manages and coordinates the summer internship program.
  • Performance Process: Coordinates and executes the performance feedback and merit review processes.

9. Human Resources Generalist Details and Accountabilities

  • Process Ownership: Owns the process flow and maintains the performance feedback system.
  • System Support: Provides support to leaders with system questions and support.
  • Process Improvement: Makes recommendations for enhancements to the performance feedback process.
  • Training Coordination: Supports learning and development initiatives through the coordination of training programs.
  • LMS Management: Maintains data in the Learning Management System and helps to leverage content to support training needs.
  • Diversity Support: Collaborates with the team on D&I initiatives and supports coordination of various programs.
  • Content Maintenance: Maintains key company information on the intranet, including organizational charts and contact information.
  • List Generation: Provides monthly birthday and anniversary lists.
  • Document Response: Responds to employment verifications, unemployment claims, and garnishments in coordination with ADP.
  • Info Posting: Provides regular postings on Google and communities to share People Team information.
  • Board Updates: Maintains intranet and employee communication boards with the most up-to-date policies and legal notices.
  • Culture Engagement: Supports and collaborates on culture and wellness activities and events.

10. Human Resources Generalist Tasks

  • Strategic Support: Supports the development of the HR strategic plan, goals, and objectives that support the corporate business plans.
  • Data Analysis: Supports the development of the HR strategy through environmental scanning and analyses of data.
  • Benefits Administration: Administers employee benefits programs such as health, disability insurance, retirement plans, vacation, leave of absence, FMLA, and employee assistance.
  • Talent Acquisition: Recruits, interviews, hires, and conducts onboarding to include background checks and drug screens.
  • Compliance Tracking: Ensures E-Verify and I-9 documentation are compliant and maintained.
  • Issue Resolution: Assists managers and supervisors in the appropriate resolution of employee relations and other HR issues such as disciplinary actions, employee development, staffing, and fostering a positive workplace culture.
  • Policy Response: Responds to inquiries regarding policies, procedures, benefits, and other company programs.
  • Claims Handling: Investigates accidents and handles employees' workers' compensation claims.
  • Regulatory Reporting: Ensures that OSHA and EEO-required data are up to date and reported.
  • Separation Processing: Prepares employee separation notices, related documentation (i.e., unemployment claims), and conducts exit interviews.
  • Termination Support: Assists managers and supervisors in issuing employee warnings and terminations and may conduct terminations.
  • Trend Analysis: Analyzes reports and trends and recommends improvements.
  • Record Management: Keeps all employee files in a confidential, professional, and organized manner.
  • Payroll Processing: Manages payroll tasks, including entering new hires, benefits, terminations, and verifying time and attendance weekly.
  • Communication Support: Assists with employee and company communication and announcements, including but not limited to new human resource policies and procedures.
  • Event Coordination: Oversees, plans, and coordinates employee and company events.
  • Program Oversight: Oversees and manages other HR-related committees and programs, such as the prayer team and the Samsill Shares program.
  • Process Improvement: Supports company and department process improvement initiatives.

11. Human Resources Generalist Roles

  • TMS Support: Supports assigned organizations through the provision of and/or advice relating to various TMS functions and processes.
  • Transaction Accuracy: Ensures all processes associated with payroll, new hire, transfer and termination transactions are accurate and up to date.
  • Program Communication: Responsible for Team Members’ communication, education and advice on all TMS programs and systems.
  • Process Improvement: Recommends system and process improvements for related TMS functions.
  • Policy Resolution: Builds consensus and resolves internal disputes on TMS policy and practice decisions.
  • Project Partnership: Partners with Global TMS teams on special projects and assignments.
  • Program Support: Provides local support for global programs and initiatives.
  • Legal Compliance: Ensures compliance and proper application of all federal, state, and local laws, including FMLA, I-9, SOX, and FLSA.
  • Policy Guidance: Ensures client understanding of and compliance with applicable company policies and practices.
  • Posting Oversight: Ensures all legal and employment postings are visible and current.
  • File Maintenance: Maintains and oversees Team Members’ files.
  • Unemployment Handling: Fulfills TMS responsibilities associated with all parts of the unemployment process, including responding to claims, appeals, and participating in hearings.

12. Human Resources Generalist Additional Details

  • Investigation Support: Provides HR support with a special emphasis on conducting investigations and providing resolutions of concerns related to employee complaints and misconduct.
  • Case Investigation: Investigates Team Member workplace situations including claims of harassment, discrimination and policy violations.
  • Manager Coaching: Provides advice to managers and supervisors regarding employee relations and performance issues.
  • Review Approval: Reviews and approves performance reviews, employee counseling, performance plans and other disciplinary actions.
  • Corrective Guidance: Ensures that corrective Team Member coaching and counseling are handled fairly and consistently by leaders.
  • Process Management: Manages annual HR process coordination for assigned client groups (performance evaluations, employee satisfaction survey, 360 feedback, etc.).
  • Team Engagement: Provides support to client groups by interacting and communicating with Team Members in the park, visiting break rooms and offices to promote positive relations and proactively address potential issues.
  • Policy Consultation: Provides advice and consultation for front-line hourly Team Members regarding benefits, payroll questions, policy interpretations and EAP issues.
  • Career Development: Provides direction for internal transfer and career paths including onboarding plans, intern programs, seasonal supervisor opportunities and related follow-up paperwork.
  • Payroll Resolution: Partners with the Timekeeper team on payroll problems and resolutions.
  • System Accuracy: Works closely with HRIS on resolving SAP issues and ensuring the accuracy of Team Member data.
  • Survey Support: Supports the TSAT team's efforts by assisting client group management with communication and action planning.
  • Morale Improvement: Collaborates with management on initiatives to improve Team Member morale and reinforce core values.
  • Labor Compliance: Partners with Labor Relations to ensure compliance with collective bargaining agreements and to assist in resolving grievances.

13. Human Resources Generalist Essential Functions

  • Onboarding Facilitation: Facilitates the new employee experience tasks through the onboarding platform.
  • Hiring Communication: Sends new hire communications and initiates background checks.
  • Equipment Coordination: Orders hardware/software equipment, coordinates equipment delivery with Operations, and conducts check-ins.
  • Exit Processing: Arranges exit interviews, processes exit paperwork and transactions for departing employees.
  • Asset Return: Coordinates the return of assets with the Operations team and closes all appropriate exit items.
  • Data Management: Responsible for collecting, entering and auditing employee data in People Systems (HRIS, performance, learning and development, Internal Communication platform).
  • Payroll Assistance: Assists with payroll transactions and calculates overtime for non-exempt employees.
  • Event Correspondence: Prepares correspondence for employees due to work/life events (i.e., offers, salary increases, relocations, transfers, exits, unemployment, etc.).
  • Compliance Auditing: Audits the employee population for local, state, and federal compliance standards.
  • Program Support: Assists with internship program, open enrollment, mentorship program, etc.
  • Training Logistics: Partners with learning and development on the logistics of training and initiatives.
  • Culture Promotion: Partners with HR Manager and the Operations Team on continuing to drive agency culture through training and development initiatives, social events, team meetings, etc.
  • Leave Support: Assists with Leave of Absence (LOA) requests, resolves everyday transactional questions (like benefits and policies), and directs employees to the right tools and resources.

14. Human Resources Generalist Role Purpose

  • Policy Guidance: Provides human resources advice, consultation and guidance to leadership and employees to include coaching and counseling on policy interpretation issues and resolution.
  • Orientation Leadership: Leads new hire orientation to ensure the onboarding process is complete and in compliance with Company guidelines.
  • Legal Compliance: Provides support for activities related to federal and state laws and regulations governing human resources practices including the Fair Labor Standards Act, Work Authorization and Employment Eligibility Verification, Family Medical Leave Act, and Americans with Disabilities Act.
  • Development Facilitation: Facilitates organizational development initiatives including performance management and talent assessment and development.
  • Manager Coaching: Coaches and trains managers and supervisors on their communication and feedback skills, ensuring a fair and consistent environment for all employees.
  • Investigation Conducting: Conducts initial employee relations investigations and shares findings with HR leadership.
  • Performance Monitoring: Monitors the implementation of a performance improvement process with non-performing employees and reviews.
  • Action Approval: Guides and approves management recommendations for corrective action, including termination of employment.
  • Data Analysis: Analyzes, interprets, and reports on data such as turnover and engagement.
  • Record Maintenance: Ensures proper maintenance of confidential employee information.
  • Labor Monitoring: Monitors and facilitates temporary labor utilization.
  • Position Collaboration: Collaborates with departmental managers to understand skills and competencies for open and projected positions.
  • Selection Counseling: Counsels managers on candidate selection.
  • Exit Interviewing: Conducts and analyzes exit interviews.
  • Trend Reporting: Analyzes trends and prepares recommendations.

15. Human Resources Generalist General Responsibilities

  • Talent Acquisition: Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions
  • Hiring Collaboration: Collaborates with hiring managers and search committees to determine the skills and competencies for position openings
  • Background Verification: Conducts or acquires background checks and employee eligibility verifications
  • Employee Onboarding: Implements new hire orientation, onboarding, offboarding, and performs exit interviews
  • Program Administration: Performs routine tasks to administer and execute human resources programs including compensation, benefits, leaves, disciplinary matters, disputes, investigations, performance management, and staff training
  • Employee Inquiries: Handles employment-related inquiries from applicants, employees, and supervisors, referring complex or sensitive matters to the appropriate staff
  • Disciplinary Meetings: Attends and participates in employee disciplinary meetings, terminations, and investigations
  • Contract Processing: Processes Core Faculty, Adjunct, and Student Worker Contracts
  • Claims Coordination: Coordinates the unemployment benefit claims process
  • Training Management: Manages the Everfi training system for mandatory sexual harassment and FERPA training to ensure compliance
  • Event Planning: Organizes and executes events designed to enhance employee morale while building a strong sense of community
  • Report Generation: Generates HR reports as requested by campus management, federal and local government entities
  • Metrics Analysis: Creates and reviews metrics to measure the effectiveness of recruiting processes, reasons for exits, and costs related concerns
  • Policy Communication: Develops, implements, interprets, and communicates HR policies to supervisors, managers, and employees
  • Regulatory Compliance: Maintains compliance with federal, state, and local employment laws and regulations
  • Compliance Review: Recommends best practices, reviews policies and practices to maintain compliance
  • HR Trends: Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
  • Accommodation Coordination: Coordinates employee accommodation requests
  • Accessibility Support: Coordinates employee requests for ADA-related accommodations with the CIIS director of accessibility

16. Human Resources Generalist Key Accountabilities

  • Employee Liaison: Serve as liaison between employee associates and management
  • Performance Evaluation: Develop evaluations (TPMS) within performance improvement processes
  • Performance Support: Assisting leaders/managers with performance management initiatives, retention strategies and employee development
  • Talent Collaboration: Collaborate with talent management teams in recruitment, new hire processing, posting announcements, job descriptions, diversity recruitment strategies, interviewing candidates and other related tasks
  • Project Management: Manage special projects in workforce management, strategic planning, quarterly/monthly people data reports and other ad-hoc work in progress
  • Compliance Auditing: Perform planned/impromptu investigations and audits to ensure and/or maintain EEO/AA/OFCC or Federal/State employment law compliance in practice as it relates to hiring, training, transfers, or promotions of people assets
  • Leadership Coordination: Coordinate NCE Leadership Development to complete Gate Assessment expectations
  • Full-Cycle Recruiting: Manage full life-cycle recruiting of the Tetra expansion project
  • High-Volume Hiring: High volume hiring includes roles ranging from production personnel to technical engineers
  • Relationship Building: Build trust-based, collaborative relationships with managers, manufacturing leaders and associates
  • Workplace Monitoring: Monitor workplace climate to identify issues/trends and implement corrective actions
  • Data Analysis: Analyze data to execute on initiatives to increase productivity, employee performance, engagement and retention
  • Relations Partnering: Partner with BHR Manager and leaders in creating a positive employee relations environment through effective HR compliance, communications, policies, procedures and practices
  • Strategy Planning: Partner and assist the BHR Manager on HR strategy planning activities
  • Inclusion Partnering: Partner with BHR Manager on diversity and inclusion efforts with an emphasis on positive work environment, attracting, developing and retaining diverse talent
  • HR Projecting: Manage assigned HR and business-related projects

17. Human Resources Generalist Roles and Details

  • Recruitment Support: Support the Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations
  • Hiring Forecasting: Tracking forecasted recruitment requirements
  • Interview Coordination: Coordinating interview logistics (e.g., timing, location, interviewers, communications)
  • Process Management: Ensuring a smooth recruitment process
  • Records Oversight: Oversee records management within the HR system for all staff in the facility, including compiling and analyzing data for key performance indicators and providing insights to the Talent Leader
  • Engagement Promotion: Drive employee engagement across all departments of the DC
  • Employee Support: Processing employee queries and providing employee relations support promptly and in a way that reflects the culture
  • Culture Development: Developing and executing initiatives to promote a culture that reflects Chick-fil-A Supply’s values of care, safety and excellence
  • Leader Advising: Advise and support team leaders on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, etc.)
  • Payroll Administration: Oversee the payroll administration process for the DC and provide issue resolution to Staff and Leaders
  • Compensation Monitoring: Maintain awareness of market-driven compensation trends in the industry
  • Legal Compliance: Partner with Legal and the Talent Leader to ensure legal compliance with all applicable federal and state requirements
  • Training Facilitation: Coordinate and facilitate training sessions and seminars, facilitating training

18. Human Resources Generalist Responsibilities and Key Tasks

  • Recruiting Coordination: Perform employee recruiting and hiring activities for all site positions, coordinate and administer job postings, bidding processes, movement and outside hiring of employees for all shifts
  • Disciplinary Support: Support Managers and Supervisors in the administration of the corrective action programs to control absenteeism and other disciplinary issues
  • Wage Analysis: Perform and/or participate in annual wage survey and give recommendations based on the results to the Human Resource Manager
  • Compliance Review: Provide and input data for the Site Affirmative Action Plan and conduct quarterly reviews for compliance (Adverse Impact Analysis)
  • Culture Insight: Provide input and information to assist plant management in understanding current issues and cultural considerations facing the employee population
  • Clerical Administration: Ensure all administrative and/or clerical functions are completed, including ensuring that all necessary employee and departmental paperwork is appropriately completed
  • Contract Knowledge: Obtain and maintain a working knowledge of all applicable labor contracts (if a union facility)
  • Regulation Awareness: Maintain above-average knowledge of general state and federal employment compliance requirements
  • Communication Management: Manage HR communications for the facility
  • Complaint Investigation: Assist with the investigation of all complaints and conduct all necessary follow-up
  • Benefits Understanding: Understand and utilize the Company's benefits and compensation policies and procedures
  • Enrollment Support: Perform annual open enrollment functions
  • HR Assistance: Assist and support all HR activities/duties as assigned by the HR Manager

19. Human Resources Generalist Duties and Roles

  • Employee Happiness: Responsible for the team's overall happiness and monitoring and analyzing the company's NPS levels to act accordingly.
  • Payroll Management: Ensure payroll runs smoothly every month, address employees' concerns and complaints in regards to payroll matters.
  • Data Accuracy: Work with local accountants to make sure the data transmitted is accurate.
  • Onboarding Setup: Set up workstations for new hires in the Belgrade office as well as deliver welcome packages.
  • Legal Compliance: Ensure legal compliance with legal and social HR regulations.
  • Policy Development: Stay up to date on employment legislation and provide local insight to develop internal policies, procedures, and guidelines as the company grows.
  • Feedback Handling: Make sure to take feedback and complaints into consideration and act accordingly.
  • Program Execution: Perform routine tasks to administer and execute human resource programs, including compensation, benefits, and leave, disciplinary matters, disputes and investigations, productivity, recognition, and morale, occupational health and safety, etc.
  • Report Preparation: Prepare presentations and reports, including daily expenses.
  • Report Generation: Prepare weekly, monthly or quarterly reports.
  • Office Management: Act as an office manager by keeping up with office supply inventory, ordering equipment and furniture, ensuring that health and safety policies are up to date, greeting visitors, etc.
  • Workplace Environment: Make the office a friendly and happy environment, and make sure everything is clean and welcoming.
  • Trend Monitoring: Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

20. Senior Human Resources Generalist Roles and Responsibilities

  • Strategy Support: Work with business leader/s to support business strategies, Operating Plan (AOP) and Management Resource Review (MRR)
  • Agenda Alignment: Translate business goals to the HR agenda and work with stakeholders to achieve them
  • Structure Alignment: Facilitate alignment of organizational structure, processes, systems, people and culture with key business priorities
  • Communication Partner: Act as a trusted communication partner for two-way information flow between leaders and their team
  • Manager Coaching: Coach in a way that enables continuous capability improvement in the client group and develops managers’ confidence in handling HR related issues
  • Integration Support: Provide transition and integration support including assessment and development of organizational plans and forecasts
  • Succession Planning: Ensure robust succession planning through Management Resource Review (MRR)
  • Talent Planning: Drive talent retention strategies, workforce planning and hiring
  • Performance Development: Drive continuous improvement of the effectiveness of Honeywell Performance and Development (HPD)
  • Performance Guidance: Assist management in making difficult performance-related decisions
  • Change Leadership: Lead the change management actions to support the Company Vision
  • Action Facilitation: Support in defining the action plan and act as a facilitator
  • Exit Management: Lead Mutual Agreement negotiations, exit process, information/consultation process during the social plan

21. Senior Human Resources Generalist Duties

  • Project Management: Ensure that the assigned projects are correctly managed using HR Operating System (HROS) principles, integrated tool set and project management methodologies
  • Status Reporting: Accurately report the status (resources, technical issues, customer satisfaction) of assigned projects on all key metrics
  • Risk Mitigation: Execute detailed plans to ensure that risks are mitigated and opportunities are realized
  • Risk Reporting: Timely reporting on potential risks in project delivery and corrective actions
  • Employee Relations: Establish effective employee relationships at all levels based on trust, experience and credibility by providing HR consultation, advice and counsel
  • Issue Management: Manage all disciplinary and compliance issues (work permits, investigations for staff representatives, contract terminations, etc.)
  • Representation Leadership: Lead the social representation agenda in partnership with the regional and country teams
  • Meeting Coordination: Employee Relations Leader (mandatory meetings, negotiations, elections, etc.)
  • Process Support: Support electoral processes with logistics, partnership with the legal team and external vendors
  • Initiative Implementation: Analyze and provide direction regarding the implementation of key company initiatives through information sharing, consultation, and codetermination activities
  • Documentation Preparation: Prepare information/consultation documentation to support discussion with social partners
  • Change Facilitation: Connect with key partners before, during, and after social partner negotiations to ensure smooth implementation of changes
  • Leader Support: Support local leaders with social partners’ queries/demands

22. Human Resources Generalist Details

  • Leadership Partnership: Develops an effective partnership with retail leadership teams through consultation on human resources strategic and operational issues as they relate to the strategic business plan
  • Issue Resolution: Collaborates with management and employees to identify and resolve issues, achieving a balance between the business’s needs and employees' needs
  • Performance Coaching: Improves manager and employee performance by identifying and clarifying problems, evaluating potential solutions, implementing selected solutions, coaching and counselling managers and employees
  • Relations Investigation: Investigates, analyzes, and makes appropriate recommendations regarding complex employee relations issues filed internally, exercising influence appropriately
  • Employment Guidance: Provides coaching, counsel, and direction to Associates, Store Managers, District Managers, and Regional Managers to ensure fair employment practices and compliance with employment legislation
  • Fair Treatment: Ensures fair treatment for all associates at all levels
  • Case Monitoring: Actively monitors case load volumes to ensure effective response and resolution
  • Project Assistance: Assists in managing projects that help to proactively improve the positive workplace in all stores
  • Policy Compliance: Ensures that in compliance with the Company’s policies as well as Federal and State laws
  • Conflict Resolution: Uses critical thinking to effectively solve human resource issues and provide conflict resolution
  • Talent Leveraging: Assists management in leveraging talent among work groups
  • Goal Evaluation: Assists in the evaluation of reports, decisions, and results of the department regarding established goals
  • Onboarding Support: Partners with the Human Resources Business Partner and hiring managers to ensure appropriate organizational acculturation and acclamation through orientation and onboarding services
  • Interview Support: Assist with interviewing the store management
  • Knowledge Development: Update job knowledge by participating in educational opportunities
  • Professional Engagement: Reading professional publications, maintaining personal networks and participating in professional organizations
  • Process Improvement: Recommends new approaches, policies, and procedures to effect continual improvements in the efficiency of the department and services performed
  • Practice Review: Partners with the HR Business Partner in reviewing operating practices and procedures, determining whether improvements can be made and working to implement changes
  • Project Execution: Plan, facilitate, and/or execute on assigned projects

23. Human Resources Generalist Responsibilities

  • HR Contact: Acting as a point of contact for human resources questions in the office
  • Policy Knowledge: Understanding a majority of the human resources policies of the firm and being able to answer most questions independently
  • Issue Escalation: Using appropriate judgment to route complex questions and issues to appropriate resources and following up to ensure the issue is resolved promptly
  • Timekeeping Management: Managing timekeeping activities for the office
  • Approval Followup: Following up with managers and supervisors to ensure all timecards are approved
  • Kronos Support: Answering routine questions about timekeeping and Kronos, and ensuring FLSA standards are met
  • PTO Guidance: Acting as a point of contact in the office for questions regarding Paid Time Off (PTO), PTO accrual policies, how they are applied in Kronos, and the annual PTO sellback process
  • Orientation Leadership: Leading new hire orientation, developing programs within the office to facilitate new employee integration during the first year of employment, to meet the firm’s objectives for new hire retention
  • Benefits Contact: Acts as a point of contact in the office for questions regarding firm benefits
  • Benefits Eligibility: Understands benefits eligibility rules for all health, welfare, and retirement benefits

24. Human Resources Generalist Job Summary

  • Union Liaison: Serves as a critical point of contact for the hourly union workforce at the Highland, IL and Troy, IL, facilities
  • Talent Acquisition: Lead hourly talent acquisition and management activities
  • Orientation Delivery: Provides new hire orientation for hourly positions
  • Record Management: Manage and update the attendance tracking database, communication bulletin board, seniority spreadsheet, HR shared drive, and discipline tracking process for the plants
  • Policy Administration: Implement and administer policies and procedures consistent with Corporate and Plant guidelines to ensure consistent and fair administration
  • Negotiation Support: Assist in the preparation of Contract negotiations with the Local Union
  • Grievance Handling: Administers the grievance and disciplinary process
  • Contract Interpretation: Interprets contract language and advises on day-to-day matters related to wages, benefits and working conditions to maintain a consistent, fair and equitable treatment of employees and competitive stature in the marketplace
  • Labor Coordination: Coordinate or assist in documentation gathering and represent the company's position in Labor Relations proceedings associated with contract administration and employment practices
  • Employee Engagement: Strengthens employee retention and engagement through establishing the standard onboarding and orientation processes with integrated efforts from various functions
  • Survey Support: Assists with the bi-annual employee survey cycle to ensure smooth implementation
  • Action Planning: Supports Corporate functions during the action planning phase, post survey, through effective feedback sessions
  • Confidentiality Compliance: Maintain all confidential documents, records, and employee files
  • Safety Promotion: Promotes and maintains a safe work environment by implementing a culture of accident prevention, investigation, equipment maintenance and application of rules
  • Risk Administration: Identify, control and administer risk and danger in own area
  • Ethics Promotion: Promotes the company’s mission and vision by actively supporting Eaton’s ethics and values as well as quality policies
  • Employee Motivation: Motivate and coach employees to maintain high levels of satisfaction, productivity, and quality through effectively utilizing available rewards and recognition channels to encourage and promote desired behaviors and results
  • Executive Support: Manages supporting executives' correspondence, including e-mails, phone calls, letters and visitors
  • Inquiry Handling: Answer routine and some complex inquiries and obtain and furnish information on behalf of supporting executives
  • Communication Prioritization: Prioritizes supporting executives' incoming communications to ensure they are aware of key issues

25. Human Resources Generalist Accountabilities

  • Behavior Coaching: Provide coaching, consulting, and facilitation skills to influence behavior and business decisions consistent with Eaton Values
  • Orientation Facilitation: Facilitate New Employee Orientation and New Contingent Worker Orientation and modify content to ensure an effective onboarding experience for new team members and contractors (onsite and remote)
  • Talent Support: Support site Talent Acquisition initiatives, including but not limited to, coordination of on-site interviews, requisition management, and candidate background processes
  • Safety Culture: Foster a culture where ownership of health and safety is embraced by all employees
  • MESH Compliance: Utilize MESH to ensure compliance with state/federal safety requirements and drive a zero-incident safety culture
  • Training Development: Assist in planning, developing and administering Training and Development programs using performance management tools, the employee survey and certification/standard
  • Employee Communication: Establish effective communication to keep employees informed of policies, procedures, and events
  • Engagement Leadership: Lead the Employee Engagement Team
  • Campaign Engagement: Engage, guide and direct all employee involvement in engagement including the annual United Way campaign
  • Community Outreach: Serve as the community liaison and coordinate outreach events in support of talent development partnerships with local schools, military installations, and other organizations
  • Engagement Planning: Drive employee engagement throughout the plant to include the development and execution of an annual plan for employee activities
  • Payroll Administration: Maintain and administer the site’s promotional procedures, payroll, and time and attendance processes
  • Conflict Resolution: Provides counsel and support to resolve interpersonal conflicts and employee relations issues
  • Survey Improvement: Champion employee survey improvement activities through analysis of survey data and identification of key improvement opportunities, providing direct support to survey improvement teams
  • Talent Development: Lead talent acquisition and development activities to build organizational capability, supporting a high-performance culture in the plant

26. Human Resources Generalist Functions

  • Full-Cycle Recruiting: Conducts full-cycle recruiting, including composing position descriptions, posting vacancies, reviewing resumes, sourcing candidates, conducting phone screens, extending offers of employment and all applicable tracking in ATS
  • Process Onboarding: Supports onboarding and offboarding processes, including welcoming new hires and conducting exit interviews
  • Leave Administration: Administer all leave of absences, including FML, STD, Workers’ Compensation and other company leaves while maintaining compliance with applicable state, local and federal laws
  • Benefit Coaching: Advises, interprets, and provides direction and coaching to employees and managers on benefit and leave of absence administrative procedures
  • Task Compliance: Performs day-to-day Human Resources administrative tasks, ensuring compliance and accuracy
  • Policy Coaching: Advises, interprets, and provides direction and coaching to employees and managers on policies and procedures while maintaining compliance with applicable state, local and federal laws
  • Relations Assistance: Assists Senior Human Resources Generalist with employee relations issues, including document preparation
  • Inbox Management: Manages Human Resources voicemail and email daily
  • Inquiry Response: Assigns to the appropriate team member and responds to general employee questions
  • Report Analysis: Provides Human Resources analytic reporting monthly and ad-hoc
  • SOP Development: Develops standard operating procedures for the Human Resources Team
  • Process Documentation: Documents Human Resources processes and creates work aids and training documents
  • Job Accuracy: Ensures job descriptions are accurate and complete when roles and/or structural changes occur and ensures each position has a current job description organization-wide
  • Performance Support: Assists with the performance management review process including communications, training, and tracking
  • Handbook Revision: Supports the revision of the Employee Handbook annually
  • Recognition Support: Assists with employee recognition programs
  • HRIS Management: Ensures records of personnel transactions, such as hires, promotions, terminations, leaves, are accurately entered and managed in HRIS
  • Priority Support: Supports the Human Resources team in meeting department priority initiatives and goals
  • Team Collaboration: Maintains respectful and productive working relationships within and across all work groups, ensuring effective collaboration and cooperation
  • Culture Building: Creates a work environment that is consistent with the company’s Purpose, Vision and Core Values

27. Human Resources Generalist Job Description

  • Policy Enforcement: Ensures uniform and equitable application of organizational policies and procedures including investigation and resolution of employee issues
  • Engagement Planning: Participate in engagement diagnosis and action plans, including the coordination of training and development activities
  • Data Integrity: Ensure the integrity of HR data and documentation, and communication to payroll and benefits administration
  • Talent Selection: Actively participate in the selection process for all job openings including onboarding of new employees
  • Interview Coordination: Organizes and participates in interviews, recruiting and debrief discussions, as well as coordinates all pre-employment related screening and testing processes
  • Labor Support: Provide Labor Relations support for the leadership staff
  • Meeting Scheduling: Schedule and participate in communication meetings
  • Issue Discussion: Participate in discussions of any outstanding issues, unconfirmed information, and employee concerns or needs
  • Action Planning: Assist in the development of action plans to resolve issues
  • Investigation Support: Partners with the HR Manager to conduct employee investigations and retains all documentation associated
  • Attendance Management: Partner with HR Analyst and HR Manager to manage attendance policy, tracking, and disciplinary process
  • HR Execution: Provide support on day-to-day HR management processes, facilitating the execution of people and business strategies through people and organizational development
  • Solution Development: Develop creative solutions based on the evaluation of needs and clear deliverables and timelines
  • Development Coaching: Partner with leaders and employees to support people development strategies/plans, coach employees, coordinate or provide training, etc
  • Change Facilitation: Serve as a facilitator for organizational changes to improve employees' understanding and acceptance of change
  • Diversity Promotion: Promote an environment of diversity and inclusion, participating in the communication and training of the D&I learning journey
  • Project Leadership: Leads and manages HR projects

28. Human Resources Generalist Overview

  • HR Expertise: Provides expertise in all functional areas of Human Resources with emphasis on employee and labour relations
  • Business Partnership: Acts as a business partner to supervisors and managers on human resource and employee relations matters, supporting and coaching to ensure compliance and consistency
  • Program Enhancement: Leverages HR knowledge and experience to identify best practices, deliver innovative enhancements to current programs, and seek efficiencies and improvements that add value and align with Sysco's strategies
  • Inquiry Response: Responds to associate inquiries as per internal customer service guidelines
  • Issue Guidance: According to circumstances, provide guidance and recommendations for problem resolution, redirecting or escalating
  • Recruitment Management: Manages recruitment and selection process, ensuring Sysco Canada’s process, policies and all applicable legislation are followed consistently
  • Staffing Coordination: Works with key stakeholders, using internal and external resources (when applicable) to fulfill workforce staffing plans, ensuring completion of documentation, e.g., hiring authorizations, application forms, offer letters, etc.
  • Orientation Delivery: Conducts (or co-facilitates) new hire orientation to ensure successful onboarding of all new hires
  • Onboarding Followup: Follows up to ensure a successful onboarding of every new hire
  • Performance Coaching: Provides coaching to management regarding reinforcing goals and/or any issues related to employee performance, productivity or behavior based on established policy, practice and/or contract
  • Discipline Support: Reviews documentation and prepares letters of discipline, supporting the process to ensure positive outcomes
  • Disability Coordination: Supports short-term and long-term disability processes as applicable, liaising with the benefits carrier
  • Performance Tracking: Supports annual performance management process (goal setting, coaching, etc.) and assists with tracking and reporting
  • User Support: Ensures information is accurate and provides training and technical support to end users
  • Data Accuracy: Responsible for the integrity and accuracy of HRIS data
  • Engagement Activation: Activate the power of people by executing and participating in employee engagement activities
  • Safety Awareness: Understands that they play an integral role in their safety and that of their colleagues and is willing to speak out when hazards are present

29. Human Resources Generalist Details and Accountabilities

  • HR Support: Support and report to the HR Manager on all HR areas
  • Policy Communication: Communicate and support Firm policies and procedures
  • Campus Recruitment: Develop relationships with local colleges and universities for on-campus recruitment efforts
  • Candidate Interviewing: Conduct HR interviews with candidates for local roles
  • Relations Liaison: Liaise between the employee and the Firm when dealing with employee relations issues
  • Record Maintenance: Maintain human resource information and employee files, and documentation
  • Training Alignment: Coordinate and partner with the Learning Education and Development team to align staff with training opportunities that will support career development and progression
  • Payroll Communication: Communicate with Payroll on any updates/changes for the assigned group/location
  • Staffing Collaboration: Collaborate with Administration on scheduling and staffing client engagements with an emphasis on managing productivity/staff utilization and employee development and progression
  • Meeting Participation: Participate in department and staff meetings
  • Engagement Improvement: Recommend new approaches to continually support retention and employee engagement, and to improve the efficiency of the department/location and services offered

30. Human Resources Generalist Tasks

  • Team Representation: Represent the team at interdepartmental meetings with other managers
  • Staff Leadership: Lead human resource staff by recruiting, selecting, orienting, and training employees
  • Performance Monitoring: Monitor reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs
  • Department Growth: Grow the organization's human resources department by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices
  • Policy Communication: Inform employees such that they follow all policies and procedures
  • HR Management: Manage all HR activities, communications, reports, requests and documents created and received by the team
  • Record Organization: Organize historical human resource records by designing a filing and retrieval system and keeping past and current records
  • Compensation Research: Research compensation standards set by industry and governing bodies to create salary structures and administer employee benefits
  • Recruitment Planning: Generate recruitment plans, interview schedules and evaluation standards by HR methodologies and labor laws
  • Exit Administration: Administer exit interviews and procedures
  • Regulation Compliance: Research and implement applicable human resource federal and state requirements, conduct investigations, maintain records, and represent the organization at hearings
  • Policy Development: Institute management guidelines by preparing, updating, and recommending human resource policies and procedures

31. Human Resources Generalist Roles

  • Relations Support: Assist employee relations and build employee communication as well as the day-to-day efficient operation of the HR functions
  • Payroll Preparation: Following compensation and benefits administration, recordkeeping, providing all payroll-related data of employees to the payroll system and making it ready for transactions done by finance
  • Wellness Reporting: Following employee safety, welfare, wellness, and health reporting and employee services
  • File Maintenance: Keeping personnel files up to date in line with the local laws and Guidelines
  • Report Provision: Providing ad hoc day and reports for the management, especially to the HR Director
  • Legal Compliance: Being in touch with related governmental institutions and ensuring compliance with all relevant employment practices, policies and legislation
  • Recruitment Coordination: Coordinating recruiting activities with Talent Sourcing Center and National HR based in the headquarters
  • Roadmap Support: Supporting the HR roadmap to support the delivery of key performance indicators
  • Performance Coaching: Coaching and advising managers on effective management of performance in liaison with specialists
  • Salary Review: Supporting the annual salary review process
  • Learning Support: Learning and development programs and performance management processes under the guidance of relevant specialists

32. Human Resources Generalist Additional Details

  • Recruitment Leadership: Lead and manage the recruitment processes
  • Agency Liaison: Liaising with recruitment agencies
  • Hiring Coordination: Coordinating with hiring managers on their requirements and ensuring HR processes are adhered to
  • Document Preparation: Preparation of all documents relating to the hiring and pre-onboarding process
  • Onboarding Execution: Scheduling, preparation and conducting of the Onboarding and Induction process of new employees and expatriates
  • Confirmation Processing: Preparation of documents relating to the confirmation process of new employees
  • Mobility Support: Support in the deployment and mobility of OGEST expatriates including applications for Employment Work Pass and Family Dependent Pass applications, entry/exit permits, renewals and terminations of expatriates
  • Payroll Management: Payroll management for OGEST, including monthly processing, government claims and managing annual tax matters
  • Insurance Administration: Administer and manage employee medical insurance plans and claims, and company corporate insurance plans
  • Audit Assistance: Assist with periodic audit matters regarding HR
  • Training Support: Assist with employee Training and Development activities including submission of the necessary documentation for government training subsidies and following up on reimbursements
  • Backoffice Support: Provide support on all additional back office-related ad-hoc requests

33. Human Resources Generalist Essential Functions

  • Payroll Support: Assist in the administration of payroll and all payroll support activities
  • Leave Tracking: Manage and track attendance and leaves of absence to include FMLA administration
  • Record Management: Records Management, Attendance, Training Documentation, and data entry
  • Hiring Support: Support hiring activities through applicant phone screening, testing, interviewing, reference checks and job offers
  • Onboarding Promotion: Support New Hire Orientation and new hire onboarding to promote employee retention
  • Schedule Administration: Administer hourly work scheduling and tracking
  • Relations Promotion: Promote positive employee relations
  • Complaint Resolution: Resolve employee complaints and support company activities and employee recognition events
  • Training Support: Support employee training and development, and performance management
  • Policy Coaching: Provide coaching and counsel to employees, supervisors, and managers on company policy, conflict resolution, and appropriate disciplinary measures
  • Claims Management: Manage unemployment claims and attend UI hearings
  • System Accuracy: Maintain data and ensure accuracy of information in the Human Resource information System (Infinium/Kronos)
  • Data Analysis: Analyze Data, prepare reports and make recommendations to management
  • Knowledge Development: Increase job knowledge and professional development through ongoing education, training, and special projects

34. Human Resources Generalist Role Purpose

  • Compensation Planning: Review and develop salary and allowance packages with project, proposal and home office teams for expat and US-based candidates
  • Rate Support: Providing support to proposal recruitment teams on rate setting for local candidates all over the globe
  • Market Analysis: Participate in salary surveys, review market data trends and make recommendations on rate adjustments
  • Process Improvement: Identify ways to refine and continuously improve repeatable methods, processes, and tools for compensation analysis and administration and coach others in their use
  • Equity Evaluation: Analyze jobs and salaries to evaluate internal equity and external competitiveness
  • Culture Building: Inspire and generate strong team member morale and welfare as well as guide the establishment of company culture according to Core Values
  • Guideline Creation: Assist in the creation and implementation of organizational guidelines concerning roles, responsibilities, and hierarchy
  • Advisor Role: Serve as a trusted team member advisor for all members of the company, seeking solutions to team member issues
  • Recruitment Pipeline: Manage headhunters and drive the candidate hiring pipeline via LinkedIn, Lever, and other digital recruiting platforms
  • Contract Support: Assist Legal Counsel in drafting and reviewing team member contracts
  • Onboarding Process: Conduct team member onboarding/offboarding procedures as well as exit interviews
  • Record Maintenance: Update and maintain personnel records
  • Administrative Management: Manage personal administrative matters such as insurance, employment passes and visas
  • HR Research: Research and stay abreast of new HR trends and relevant changes in government rules, regulations, and policies

35. Human Resources Generalist General Responsibilities

  • Lifecycle Support: Services the full employee life cycle from recruiting, onboarding, to training and development, changes, leaves, and coordinating employee exits
  • Experience Enhancement: Aids in creating a positive Employee Experience
  • Query Handling: Acts as the first point of contact for all day-to-day queries and ad hoc requests via telephone, email, and face-to-face, both internally and externally
  • Manager Support: Supports Line Managers in all matters relating to HR, including guidance regarding terms and conditions of employment, absences, performance matters, internal transfers, diversity and positive employee experience initiatives, etc.
  • Data Integrity: Maintains data integrity in the HRIS system, updating HR records and employee files to ensure accurate records and always keeps and adheres to monthly reporting deadlines
  • People Guidance: Provides advice, guidance, training, and aids in the people development processes
  • Program Development: Develops training and development programs for supervisors and employees
  • Benefits Assistance: Assists with Benefits Open Enrollment and year-end processing activities
  • Review Participation: Participates in the Performance Review process, Annual Salary Review, and Bonus processing for employees
  • Recruitment Assistance: Assists with recruiting, including sourcing, interviewing, job offers, and applicant tracking in the job database
  • Audit Compliance: Assists with compliance reporting and periodic audits
  • Regulation Compliance: Ensures that all sites comply with Employment/DOL postings, rules, and regulations
  • Change Delivery: Supports the HR Manager and wider leadership team in the delivery of HR elements of organizational and cultural change activities
  • Team Collaboration: Partners with other site HR Generalists, promoting a team atmosphere and positive learning environment with the wider HR Team
  • Project Participation: Participates in continuous improvement administration projects and other work projects as determined by the HR Manager

36. Human Resources Generalist Key Accountabilities

  • Change Processing: Processes and reviews all employee changes (status changes, supervisor changes, terminations, self-service changes, etc.)
  • Access Coordination: Forwards newly hired employees’ network account access alerts to supervisors
  • Issue Investigation: Investigate and resolve employee relations issues
  • Program Administration: Coordinates and administers the E-Verify program
  • Exit Preparation: Prepares all end-of-employment documents for exiting employees
  • Layoff Management: Creates and processes all layoff documents and coordinates with Corporate Payroll
  • Training Audit: Audit Ethics Training results and provide employee follow-up to ensure timely completion and compliance
  • Benefits Support: Addresses employee inquiries regarding benefits, 401(k) Retirement Plan, Employee Stock Purchase Plan, personnel policies and other HR related issues
  • Data Provision: Provides employee data and special requests to staff and Corporate
  • Report Generation: Provide Oracle/Tetra Linx reports (i.e., anniversaries, demographics, date reviews, milestones, etc.)
  • Compliance Monitoring: Keeps abreast of all federal and state compliance issues and maintains required postings

37. Human Resources Generalist Roles and Details

  • Talent Support: Support OPT in areas such as talent and performance management, talent acquisition, and compensation administration
  • Policy Guidance: Provide information, guidance and direction on HR policies, programs, and processes to employees
  • Engagement Promotion: Promote employee engagement through regular, personal contact with employees, resulting in a positive employee relations atmosphere
  • Employee Contact: Act as the primary point of contact for onsite employees
  • KPI Tracking: Develop, track and visualize various KPIs relating to people movement, headcount, recruiting and other areas of business interest
  • Workday Updates: Complete employee and position changes in Workday such as promotions/upgrades, cost center changes, reporting changes and other data changes
  • Record Maintenance: Assist in establishing and maintaining accurate and updated electronic employee records and files
  • Job Documentation: Prepare and revise job descriptions to reflect job responsibilities, activities, duties, and requirements
  • Offer Development: Develop job offers for potential job candidates
  • I-9 Compliance: Complete Form(s) I-9, including the verification of I-9 documentation and maintenance of I-9 files
  • Immigration Support: Support Immigration related requests such as researching job descriptions, degree statuses of team members, etc.
  • Policy Administration: Administer the company's Human Resources policies
  • Process Compliance: Work to ensure compliance with policies as well as adherence to processes and procedures
  • Onboarding Facilitation: Plan, schedule and facilitate new employee orientation and onboarding, as well as other location-specific programs
  • Project Participation: Participate in both HR (Human Resources) and company short and long-term projects
  • Customer Service: Provide excellent customer service to employees, job applicants and visitors
  • Function Cross-Training: Remain cross-trained with other functions within the Human Resources department to provide training and support on various HR topics
  • Presentation Preparation: Prepare PowerPoint presentations for Townhalls and other meetings
  • Confidential Handling: Effectively handle sensitive, confidential, and proprietary information
  • File Management: Establish and maintain confidential files and records, releasing documents and other information requiring the use of discretion as to the nature of extent of distribution
  • Retention Enforcement: Act as the point of contact and help enforce DTNA’s record retention policy
  • Document Processing: Prepare and process various documentation and reports, including non-disclosure agreements
  • Research Analysis: Perform research for special assignments and prepare PowerPoint or other audiovisual graphic presentations, data analysis, reports and recommendations

38. Human Resources Generalist Responsibilities and Key Tasks

  • Policy Guidance: Provide day-to-day guidance and counsel on the interpretation of domestic and global policies, procedures and programs
  • Case Investigation: Assist in conducting thorough investigations and reaching timely resolutions for each case, including disciplinary and corrective action
  • Lifecycle Management: Manage employee lifecycle events including onboarding, 30, 60 and 90-day check-ins, new hire orientation and offboarding processes
  • Exit Interviewing: Conduct exit interviews and consolidate feedback to gain valuable insights in all aspects of the work environment, including work culture, day-to-day concerns, processes, workplace ethics and employee morale
  • Team Partnership: Partner with the Centers of Excellence such as Benefits and Compensation, Talent Acquisition and Talent Management teams, to facilitate and execute key organizational initiatives
  • Culture Advocacy: Serve as a culture ambassador and provide support to develop initiatives that ensure MLB remains an employer of choice
  • Engagement Program: Assist in the creation and implementation of programs to drive employee engagement
  • Handbook Review: Annually review and update the domestic and global Employee Handbooks to ensure compliance
  • Policy Recommendation: Identify and recommend necessary policy changes across each Center of Excellence
  • Data Integrity: Responsible for ensuring data integrity for assigned HR Systems, including the review, processing and approval of personnel changes
  • Confidential Operations: Upholds operations of the department at the highest level of confidentiality and security
  • Tuition Management: Manage the Tuition Reimbursement process, beginning with the employee through payroll
  • Contractor Processing: Manage the Independent Contractor Agreement process
  • Inquiry Response: Monitor and reply to daily employee inquiries from the HR inboxes
  • Training Compliance: Manage the compliance training platform

39. Human Resources Generalist Duties and Roles

  • Policy Enforcement: Understands, follows and enforces all established safety, health, quality, GMP and Company policies, procedures and recognized practices
  • HR Liaison: Serve as a link between employees, operations and corporate HR by handling questions, interpreting and administering company policies and helping to resolve work-related problems
  • Record Maintenance: Prepare and maintain employment, pay and benefit records related to events such as hiring, termination, leaves or promotions
  • Labor Management: Manage temporary labor needs
  • Payroll Input: Collect and input information for payroll, benefit enrollment and HRIS activities
  • Issue Handling: Handle employee relations issues such as work complaints, harassment allegations or other employee concerns by company standards and regulatory requirements
  • Manager Advising: Advise and collaborate with supervisors and managers on matters relating to organizational policies, disciplinary procedures, and performance management
  • Report Completion: Completing reports, i.e., headcount, turnover and other ad hoc reports
  • Procedure Development: Develop and maintain procedures aimed at improving the quality and delivery of human resources programs/services
  • Payroll Oversight: Manage the HRIS platform and oversee payroll every week
  • Adjustment Processing: Make payroll adjustments, daily KPI entry and onboard new hires
  • Audit Execution: Complete audits on employee paperwork
  • Portal Management: Manage the Cigna medical, dental, and vision portal
  • Healthcare Reporting: Complete quarterly healthcare reporting and facilitate workers' comp claims
  • Insurance Reporting: Provide reporting for short-term disability and other insurance programs
  • Needs Coordination: Coordinate with managers to understand human capital needs
  • Job Posting: Create and execute job posts
  • Candidate Screening: Conduct phone screens and in-person interviews
  • Offer Onboarding: Complete job offers and onboarding

40. Human Resources Generalist Roles and Responsibilities

  • Business Partnership: Provide strategic business partnership to managers and key stakeholders, supported by HR policy guidance
  • Employee Support: Serve as a primary point of contact for employee questions and requests
  • Issue Resolution: Resolve issues quickly, accurately and in line with company culture
  • Relations Management: Partner with managers in resolving employee relations issues with an approach that is compliant with company policy, federal/state law, and that supports the culture
  • Grievance Investigation: Resolve grievances by conducting effective, thorough and objective investigations
  • Immigration Oversight: Own immigration processes including new and transfer visas, PERM processes (green cards) and vendor management
  • Lifecycle Management: Manage the day-to-day activities related to employee lifecycle transitions, benefits, and leaves
  • Regulatory Compliance: Ensure ongoing compliance with relevant regulations and requirements about minimizing risk and exposure to the company
  • Filing Management: Manage compliance filings (e.g., EEO-1)
  • Policy Maintenance: Maintain and update the employee handbook and existing company policies
  • Policy Development: Develop and implement additional policies
  • Cross Collaboration: Collaborate with team members and across functions to develop, document and implement new programs, processes, events, and initiatives