Job Summary: 

• Be responsible for overall sales and operations of the store, which includes customer service, staff training and development, product display, marketing and promotion, and administrative functions
• Be responsible for day-to-day store operation activities, such as checking, handling incoming and outgoing goods, and preparing preparation
• Achieve sales and profit targets according to company guidelines
• Maintain proper inventory controls, facilitate inventory transactions, and bulk count
• Develop and implement in-store merchandising and window display designs to promote the Company's image.
• Provide leadership and motivation to store teams.
• Identify and train staff with good potential for development.
• Maintain communications links with staff in other retail operations departments and other Departments within the company.
• Ensure store cleanliness, safety, and housekeeping
• Ensure compliance with policies and procedures and report concerns to senior management

Skills on Resume: 

• Sales Management (Hard Skills)
• Store Operations (Hard Skills)
• Customer Service (Soft Skills)
• Staff Training (Hard Skills)
• Team Leadership (Soft Skills)
• Inventory Control (Hard Skills)
• Visual Merchandising (Hard Skills)
• Policy Compliance (Hard Skills)

Job Summary: 

• Directly sells simple products and services to customers while following standardized protocols and/or provides back-office support to a sales team.
• Helps manage the performance of direct reports by working within performance management systems.
• Builds own capabilities and develops the capabilities of direct reports by working within the existing development framework
• Provides specialized training or coaching in the area of expertise to others throughout the organization.
• Develops and/or delivers a plan for a specific area of responsibility by managing others.
• Supports and enables others to use and benefit from existing data management systems.
• Analyzes key themes using data from a wide range of sources and identifies possible impacts on the business.
• Supervises others to deliver prescribed operational outcomes while working within established systems.
• Tracks budgets and brings variances to the attention of senior colleagues while working within established budgeting systems.
• Highlights shortcomings and suggests improvements in current compliance processes, systems, and procedures within the assigned unit and/or discipline.

Skills on Resume: 

• Direct Sales (Hard Skills)
• Sales Support (Hard Skills)
• Performance Management (Hard Skills)
• People Development (Soft Skills)
• Training Coaching (Soft Skills)
• Data Management (Hard Skills)
• Data Analysis (Hard Skills)
• Budget Tracking (Hard Skills)

Job Summary: 

• Develop, train, and succession plan the team to increase productivity
• Daily management of stock to minimise stock loss and maximise sales
• Connect and develop long-lasting relationships, and interact with each customer
• Follow up on all sales leads and develop the customers into long-term relationships
• Maintain excellent condition of all stock and displays, be aware of all policies and procedures, assist senior management in maintaining the boutique to ensure smooth operations
• Drive commercial performance, whilst making customer service unbeatable
• Drive a team that encourages customers to enjoy the products, making sure the advisors enable sales
• Know the team, recruit the right people, then coach and train to nail customer service

Skills on Resume: 

• Succession Planning (Hard Skills)
• Stock Management (Hard Skills)
• Customer Relationship (Soft Skills)
• Lead Follow-up (Hard Skills)
• Boutique Operations (Hard Skills)
• Commercial Performance (Hard Skills)
• Sales Coaching (Soft Skills)
• Talent Recruitment (Hard Skills)

Job Summary: 

• Manage talent, inspire the team, and ensure every customer has a great experience.
• Ensure that each person gets an unforgettable experience and a custom-fit solution to their wireless needs
• Help the associates build strong relationships with their customers, make expert recommendations, and help onboard customers like a pro
• Hire, train, and develop the team, making staff adjustments
• Ensure that the store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives
• Stay current on all the technology that makes expert for the team and the customers
• Lead, organize, and manage a team effectively
• Raise the bar with commercial expertise and drive sales at any given opportunity

Skills on Resume: 

• Talent Management (Soft Skills)
• Customer Experience (Soft Skills)
• Wireless Solutions (Hard Skills)
• Product Recommendations (Hard Skills)
• Staff Development (Soft Skills)
• Store Operations (Hard Skills)
• Technology Expertise (Hard Skills)
• Sales Leadership (Soft Skills)

Job Summary: 

• Recruit, build, and manage a high-performing team
• Lead the front-of-house retail staff to ensure they are trained, coached, and managed to deliver best-in-class retail services.
• Ensure that the retail offer is tailored to the customer needs in each shop space to include diversity of offer, suitable price points, effective gross margins, and customer satisfaction.
• Evolve the offer from pre-opening, to opening, to running at a steady state, to ensure sales are maximised through product placement, promotion, and marketing of the store via various media channels
• Develop a deli section with daily, fresh, vegan food items
• Ensure stock management and effective procurement are carried out regularly, to ensure good stock rotation reduces any waste.
• Manage stock and delivery
• Establish cleaning rotas of storage containers in line with the Food Safety Standard
• Liaise with the wider business regarding potential stock waste to ensure this can be used and utilised within the given timeframes
• Financial Management of the store, including income and budget management

Skills on Resume: 

• Team Recruitment (Soft Skills)
• Staff Coaching (Soft Skills)
• Retail Merchandising (Hard Skills)
• Store Marketing (Hard Skills)
• Menu Development (Hard Skills)
• Stock Procurement (Hard Skills)
• Food Safety (Hard Skills)
• Budget Management (Hard Skills)

Job Summary: 

• Oversee all operations of the retail sales floor, e-commerce, warehouse, and receiving departments.
• Be responsible for Retail Store and E-commerce sales performance, average spend, and profitability goals.
• Identify the sales performance of all merchandise.
• Regularly communicate these sales trends and reports to the Retail Buyer Merchandiser.
• Collaborate with the Retail Buyer Merchandiser on product displays and new merchandise ideas, and strategies.
• Keep clear and regular communication channels with the Retail Buyer Merchandiser.
• Create and train staff on product knowledge and selling strategies.
• Properly categorize all sales merchandise to facilitate accurate reporting and seasonal sales.
• Analyze sales numbers, manage inventory levels, and meet budgetary margins.
• Be responsible for the visitor center sample table.
• Ensure all product samples are of the highest quality.
• Train and coach colleagues to warmly engage with guests on product knowledge.
• Hire, train, coach, and up-level retail store associates and warehouse receiving teams.
• Work collaboratively, celebrate employee wins, provide regular recognition, and encourage recognition of success by all team members
• Accurately reconcile receivables to invoices.
• Forecast all made products to the Demand Planning team.
• Track forecast accuracy and update all necessary departments with changes.
• Ensure timely orders are made through internal channels.
• Keep clean and organized storerooms to ensure accurate inventory reporting.
• Inform budget-related processes, ensure the budget is tracked, and objectives are met.
• Keep stakeholders informed, monitor/schedule labor per budget.
• Be responsible for the E-commerce operations and fulfillment.
• Partner with people and culture representatives, own employee fact-finding sessions fairly and consistently, with strong, solution-oriented results.
• Integrate into the team’s daily lives at work, understand challenge themes, partner cross-functionally to create larger strategies, and implement for success.
• Identifies associates with potential for growth and promotion to new assignments.
• Work cross-functionally, partner with direct reports, and the P&C Talent team to execute on recruitment strategies, including interviewing, placement, and training of new hires
• Establish and maintain effective relationships with employees, supervisors, and the general public.
• Develop positive relationships with other Guest Experience leaders and departments.
• Regularly communicate and collaborate across all Creamery departments on goals and initiatives.
• Utilize a computer with intermediate knowledge of retail POS systems and Microsoft Office programs.
• Act as a team player and be able to interact with staff at all levels of the company.
• Work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously.
• Demonstrate excellent time-management skills with the ability to work independently with little supervision

Skills on Resume: 

• Retail Operations (Hard Skills)
• Ecommerce Fulfillment (Hard Skills)
• Sales Reporting (Hard Skills)
• Merchandise Analysis (Hard Skills)
• Inventory Management (Hard Skills)
• Staff Training (Soft Skills)
• Demand Forecasting (Hard Skills)
• Budget Tracking (Hard Skills)

Job Summary: 

• Building, developing, and mentoring the sales team.
• Providing ongoing sales training and support for the team to exceed sales, retention, quality, and service objectives.
• Engaging in sales strategy development to ensure the products and services are effectively showcased throughout the store.
• Developing and implementing sales tools and initiatives.
• Maintaining the performance of the store by running retail inventory compliance.
• Engaging in business operations, including budgeting, forecasting, analyzing, and providing sales reports.

Skills on Resume: 

• Team Mentoring (Soft Skills)
• Sales Training (Soft Skills)
• Sales Strategy (Hard Skills)
• Sales Tools (Hard Skills)
• Inventory Compliance (Hard Skills)
• Budget Management (Hard Skills)
• Sales Forecasting (Hard Skills)
• Sales Reporting (Hard Skills)

Job Summary: 

• Delivers a world-class customer and employee experience, achieving sales goals and running an operationally sound business.
• Ensures a culture consistent with the expectations of the company by selecting the best talent and inspiring them daily with a focus on development, feedback/coaching, sales and service excellence, training, and personal accountability.
• Communicates business initiatives, performance standards, and process/policy know-how, striving for high performance and compliance.
• Leverages the net promoter system (NPS) to monitor customer feedback, coach, and improve the in-store experience.
• In-store owner for merchandising, brand, resets, and all associated training compliance.
• Coaches and develops team members on how to position all company products with customers.
• Efficiently runs in-store operations, including inventory, cycle counts, cash management, and other applicable processes and procedures.
• Be responsible for appropriate staffing levels and efficient scheduling.
• Reviews and analyzes operational and financial reports to improve operational performance and metrics.
• Builds collaborative relationships with market, region, and division stakeholders.
• Follows and administers cash handling policies and procedures.
• Leads the retail experience of a well-visited location and strives to enhance store and customer experience to be best-in-class.
• Participate in retail test and pilot experiences related to product, store design, and operational improvements.
• Exercise of independent judgment and discretion in matters of significance.

Skills on Resume: 

• Customer Experience (Soft Skills)
• Talent Selection (Soft Skills)
• Team Coaching (Soft Skills)
• Policy Compliance (Hard Skills)
• NPS Analysis (Hard Skills)
• Store Operations (Hard Skills)
• Cash Management (Hard Skills)
• Staff Scheduling (Hard Skills)

Job Summary: 

• Partner with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized, and fully operational retail experience for all customers and employees.
• Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills, and probing techniques to overcome objections and save/upgrade customers.
• Ensures their Store meets the brand expectations and that a thriving culture of customer care exists at all locations within their span of control.
• Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts.
• Proactively identifies issues, builds action plans, and seeks opportunities to grow their business and increase customer satisfaction.
• Works with their manager to provide subject matter expertise on all store functions, as well as the Store Customer Experience (SSCE), products, pricing plans, promotions, service features, and visual standards, as well as those of competitors.
• Consistently meets or exceeds operational standards, including store appearance, inventory, and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location.
• Partners with their manager to build employee engagement and high-performing teams by recruiting, training, and retaining the best talent within their span of control.
• Provides daily coaching and directions to their team via multiple forums, including one-on-ones, team huddles, and department meetings.
• Creates an environment of continuous learning, role playing, and development where employees can enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process.
• Maintains strong working relationships with management, the operations team, and peers, working as a team to build a culture of success.
• Implements and enforces the cash management policy and completes timely audits of their store.
• Provide guidance, monitor, and manage the enforcement of all company policies and procedures.
• Provides management with frequent updates about key events in their store.

Skills on Resume: 

• Sales Leadership (Soft Skills)
• Customer Retention (Hard Skills)
• Escalation Handling (Soft Skills)
• Product Knowledge (Hard Skills)
• Action Planning (Hard Skills)
• Store Standards (Hard Skills)
• Talent Retention (Soft Skills)
• Cash Auditing (Hard Skills)

Job Summary: 

• Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations, ensuring assigned team trainings are completed on time.
• Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand and expectations.
• Own store success and take ownership of store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention, and all other store functions.
• Support operational excellence by observing every store function, monitoring sales and inventory, managing sales tracking, and implementing new store programs and initiatives.
• Maintain a neat, clean, organized store environment at all times.
• Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand and digital technology.
• Support the team through development, training, and mentoring, driving behaviors that will lead to earning a place in the customer’s hearts and store employee success.
• Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team.
• Support team initiatives and create an inclusive environment
• Be responsible for the overall productivity results in the store.
• Drive operational efficiencies to help minimize risk and protect the store’s assets.
• Deliver financial results based on key performance indicators.
• Identify ways to manage and control store expenses.
• Show the team invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
• Ensure store employees meet and/or exceed defined, monthly success measurements
• Meet or exceed sales goals for the store.

Skills on Resume: 

• Employee Coaching (Soft Skills)
• Customer Resolution (Soft Skills)
• Staff Scheduling (Hard Skills)
• Labor Control (Hard Skills)
• Sales Tracking (Hard Skills)
• Inventory Monitoring (Hard Skills)
• Loss Prevention (Hard Skills)
• KPI Management (Hard Skills)

Job Summary: 

• Achieves all sales and service metrics through daily supervision, coaching, and consistent performance management (e.g., discipline) of the retail sales team.
• Proactively coaches and develops the store team to perform their responsibilities at a high level.
• Provides onboarding support, observes, and provides feedback to new hires to ensure they are on track with their training curriculum and able to provide an exceptional customer experience.
• Ensures store environment consistently follows published planograms and branding standards, and that all customer demos are fully functional at all times.
• In cooperation with the store manager, oversees all daily sales floor responsibilities, including proper and efficient staffing and scheduling, dress code compliance, sales huddles, and resolution of customer escalations.
• Passionately drives store operations consistency with detailed orientation to back-of-house standards and showroom floor processes and procedures.
• Evaluates current processes, procedures, and overall efforts for improvement and innovation.
• Drives operational excellence with a particular focus on inventory management.
• Leads store inventory cycle counts, ensuring the timeliness and compliance with store, channel, and company requirements.
• Reviews store reports looking for improvement opportunities in the areas of sales, inventory, cash handling, productivity, and net promoter system (NPS).
• Coaches team members on how to position all products with customers.
• Ensures that customers and prospective customers are treated with the highest levels of courtesy and professionalism.
• Remains current on new and current products and services, industry and competitive trends, and reinforces findings with the team.
• Administers cash handling policies and procedures.
• Leverages available tools to monitor customer feedback, coach, and take action to improve the store experience.
• Have well-versed in sales compensation plans and address team member questions.
• Builds collaborative relationships with market and region stakeholders, including the operations manager.

Skills on Resume: 

• Performance Management (Soft Skills)
• Team Coaching (Soft Skills)
• New Hire Onboarding (Hard Skills)
• Planogram Compliance (Hard Skills)
• Staff Scheduling (Hard Skills)
• Inventory Cyclecounts (Hard Skills)
• Cash Handling (Hard Skills)
• NPS Monitoring (Hard Skills)

Job Summary: 

• Understand and model values to customers and team members
• Coach and teach the team, and ensure they have the tools and information needed to support company goals and perform their jobs
• Regularly work with a supervisor to take guidance and direction, and create solutions for the business, complex customers, host partnerships, and commercial sales in the execution of work for the key customers
• Ensure an exceptional store experience that engages and retains customers and team members, and supports the brand experience
• Use tools and resources to select, train, develop, retain, and performance manage the direct reports
• Interact with the supervisor to seek guidance, coaching, and direction, and escalate issues and questions for the successful running of the business
• Understand and execute all operational and store sales activities to ensure the store exceeds financial and customer experience targets
• Accomplish regular daily job duties, including accounts receivable, inventory reports, daily sales recaps, and bank deposits
• Take active ownership of all store controls, including but not limited to Standard Operating Procedures, financials, safety, security, scheduling, and compliance with state and federal laws and system management
• Utilize Quality Improvement tools to improve the business, share ideas, and continue to innovate

Skills on Resume: 

• Values Modeling (Soft Skills)
• Team Coaching (Soft Skills)
• Solution Development (Hard Skills)
• Store Experience (Soft Skills)
• Performance Management (Soft Skills)
• Store Operations (Hard Skills)
• Financial Reporting (Hard Skills)
• Quality Improvement (Hard Skills)

Job Summary: 

• Be responsible for the financial oversight of all sales and profit goals, including management of payroll budgets, expenses, store banking, shrink reduction, and timely completion of related reports.
• Execution of company programs, such as Door To Floor expectations, Red Book completion/utilization, and any other company programs that impact the store.
• Ensure that all Associates are provided with daily tasks and are productive.
• Implement successful strategies for merchandising, store standards, Redbook compliance, seasonal transition planning, inventory processes, and company programs to ensure that all operational expectations are met.
• Ensure that all customer service standards are held to company expectations.
• Develop and execute plans for coaching, training, developing, evaluating, supervising, and scheduling store associates.
• Ensure the store is staffed and Associate schedules reflect the needs of the business and meet budget expectations.
• Maintain the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met.
• Provide direction and oversight of all Associate performance reviews and increases.
• Ensure the timely and accurate completion of internal reporting processes based on district, regional, and company expectations.
• Communicate company directives and programs to store Associates and ensure that all follow-up items are completed accurately and timely.
• Develop and support a team-oriented environment with all store Associates.
• Ensure that building maintenance and repairs are reported properly and completed.
• Ensure the successful execution of the company recognition program.
• Be responsible for the proper security of the building and all company assets.
• Perform all Team Leader functions to open and close the store.
• Communicate regularly with District Leadership and various Support Center departments with regard to business dynamics, marketing needs, inventory concerns, and any other pertinent information that may have an impact on the business.
• Ensure bank deposits are taken to the bank following company policy and guidelines

Skills on Resume: 

• Financial Oversight (Hard Skills)
• Payroll Budgeting (Hard Skills)
• Shrink Reduction (Hard Skills)
• Program Execution (Hard Skills)
• Merchandising Strategy (Hard Skills)
• Staff Scheduling (Hard Skills)
• Talent Hiring (Hard Skills)
• Asset Security (Hard Skills)

Job Summary: 

• Drive and achieve sales goals by developing and executing strategies as well as determining business‐driving opportunities.
• Analyze the store business effectively, through available company-generated reports and production of business as to improve store performance.
• Maximize revenue and transaction growth through creative marketing approaches, store events, and impactful visual presentation of merchandise.
• Effectively apply problem‐solving techniques and make business decisions.
• Ensure proper merchandising execution to maximize sales, earnings, and customer satisfaction.
• Ensure the retail store is neatly arranged, and products are presented to visual and housekeeping standards.
• Practice effective cost control procedures for all operating, maintenance, and supply costs, and be compliant with all Corporate Retail SOP Policies.
• Organize staff and merchandise in the process of taking inventory and cycle counts.
• Effectively communicate business needs with both property and corporate personnel.

Skills on Resume: 

• Sales Strategy (Hard Skills)
• Business Analysis (Hard Skills)
• Retail Marketing (Hard Skills)
• Problem Solving (Soft Skills)
• Merchandising Execution (Hard Skills)
• Visual Standards (Hard Skills)
• Cost Control (Hard Skills)
• Inventory Cyclecounts (Hard Skills)

Job Summary: 

• Create and maintain a Total Customer Satisfaction culture by ensuring the team is 100% trained on the service model
• Set its strategic direction to reach sales and budget goals
• Hire awesome people to work with, take ownership of their growth and development
• Think outside the box to boost store traffic and hit financial marks
• Execute weekly and monthly business rhythms and tasks to ensure the store runs smoothly
• Keep the store looking fresh by upholding visual merchandising standards
• Coordinate volunteer opportunities to build the brand within the communities served
• Analyze market trends in tandem with the District Manager to effectively drive sales
• Maintain positive employee relations and open lines of communication throughout the store
• Communicate with the District Manager on coaching strategy and conflict resolution
• Conduct regular employee performance reviews to keep the team top-notch
• Promote and follow safety protocols

Skills on Resume: 

• Customer Satisfaction (Soft Skills)
• Strategic Planning (Hard Skills)
• Talent Development (Soft Skills)
• Traffic Generation (Hard Skills)
• Operational Rhythms (Hard Skills)
• Visual Merchandising (Hard Skills)
• Community Outreach (Soft Skills)
• Market Analysis (Hard Skills)

Job Summary: 

• Understand customer needs and provide them with a relevant mobile solution
• Meet individual/team targets and objectives
• Resolve any issues/queries raised by customers with a view to minimising churn
• Assist the area manager with duties and ensure all tasks are carried out properly.
• Clear communication skills to train and motivate team members.
• Aware of and implement current and new policies and procedures.
• Keep updated on eir with competitors (Promos, Tariffs, Handsets, etc.)
• Motivate the team to hit sales targets through effective leadership skills.

Skills on Resume: 

• Needs Assessment (Soft Skills)
• Mobile Solutions (Hard Skills)
• Target Achievement (Hard Skills)
• Customer Retention (Hard Skills)
• Team Training (Soft Skills)
• Policy Compliance (Hard Skills)
• Competitive Analysis (Hard Skills)
• Team Motivation (Soft Skills)

Job Summary: 

• Working between both the Blackwater Retail Park and the Navan Town Centre Stores
• Provide Training and development to all members of the team within the stores
• Actively manage employee performance and probation reviews through the relevant procedures
• Ensure new and existing plans, procedures, and updates have been communicated efficiently to all members of each store team
• Lead by example and be a role model, always displaying exemplary leadership behaviour
• Deliver an exceptional customer-focused store experience by leading the team to a customer-focused approach
• Ensure the team has up-to-date product knowledge, achieves customer loyalty, and builds the reputation of the brand
• Organise workflow, ensuring the team understands their roster, duties, and delegated tasks
• Visually ensuring the store always looks great, having a keen eye for detail for merchandising and standards
• Monitor employee productivity and provide constructive feedback and coaching
• Maintain a professional, positive ‘can-do’ attitude at all times
• Overall responsibility for each store's performance, ensuring sales targets are met, and all KPIs are meeting expectations
• Professionally deal with any complaints/requests from customers to maintain the Company’s reputation
• Oversee in-store promotional/seasonal displays
• Maintain strict levels of confidentiality about the business and its employees
• Follow and implement all Company Policies and Procedures to help drive the business
• Follow and carry out Store Cash Management and back office processes
• Ensure store Security and Health and Safety procedures are followed and implemented at all times

Skills on Resume: 

• Staff Development (Soft Skills)
• Performance Reviews (Hard Skills)
• Process Communication (Soft Skills)
• Role Model (Soft Skills)
• Customer Leadership (Soft Skills)
• Product Knowledge (Hard Skills)
• Workflow Planning (Hard Skills)
• Visual Merchandising (Hard Skills)

Job Summary: 

• Ensure the financial health of the business unit
• Achieve/overachieve gross revenue and net revenue goals by driving sales and managing expenses
• Understand operational metrics, implement plans to achieve goals
• Discuss the operations and results of the business with fluidity and knowledge
• Maximize sales through proper stock rotation, merchandising, signage, identification of e-commerce merchandise, and inventory levels of new and used goods
• Assure a continuous flow of product through production support and partnership with inventory and new goods, and provide the customer with an excellent assortment
• Inspire and actively engage in excellent customer service, both internal and external
• Develop strong working relationships throughout the enterprise, partner effectively
• Attract, hire, develop, inspire, and retain top talent, active in succession planning
• Champion diversity, equity, and inclusion, promote the talent and voices of all people

Skills on Resume: 

• Financial Management (Hard Skills)
• Revenue Growth (Hard Skills)
• Expense Control (Hard Skills)
• Operational Metrics (Hard Skills)
• Inventory Rotation (Hard Skills)
• Merchandising Execution (Hard Skills)
• Customer Service (Soft Skills)
• Talent Retention (Soft Skills)

Job Summary: 

• Embody the culture and values through a high degree of self-accountability, acting as a model for all team members, both internally and externally.
• Recruit, hire, and train store Associates and Supervisors, preparing them to actively engage the Customers in new and meaningful ways.
• Drive Customer engagement inside and outside of the store environment, ranging from store events and promotions to community projects.
• Directing the daily activities of Store Supervisors and Associates in alignment with Company and Store goals
• Work with cross-functional teams such as Merchandising, Inventory Planning, and Fulfillment to provide timely and responsible outcomes to needs and requests
• Ensure operational efficiency by actively managing operational tasks related to Payroll, Inventory Management, and paperwork.
• Develop and maintain store merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey
• Actively participate to provide and nourish feedback from all levels of the organization to continuously improve the business

Skills on Resume: 

• Values Modeling (Soft Skills)
• Talent Hiring (Hard Skills)
• Team Training (Soft Skills)
• Customer Engagement (Soft Skills)
• Daily Supervision (Soft Skills)
• Cross-functional Collaboration (Soft Skills)
• Inventory Management (Hard Skills)
• Merchandising Guidelines (Hard Skills)

Job Summary: 

• Hire, train, and develop retail associates.
• Focus on supporting retail associates on company policies and procedures to ensure quality associate performance and experience for guests.
• Provide support and direction to retail supervisors on implementation and company policies and procedures, and ensure proper follow-through.
• Ensure compliance with federal, state, and local regulations regarding alcohol, sanitation, payroll, and employment.
• Adhere to company directives on physical inventory and reporting.
• Monitor in-stock position of approved merchandise programs and inventory control at the store level to ensure procedural and policy compliance.

Skills on Resume: 

• Talent Development (Soft Skills)
• Policy Training (Hard Skills)
• Supervisor Support (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Inventory Reporting (Hard Skills)
• Inventory Control (Hard Skills)
• Sanitation Standards (Hard Skills)
• Payroll Compliance (Hard Skills)

Job Summary: 

• Maximizing sales by directing team members in a manner that provides walk-in and professional customers with prompt, courteous, and professional service
• Supervising work performed by all team members assigned to his/her store and working jointly with the district manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging of team members under his/her supervision
• Working with the Sales and Pricing Departments (with the assistance of the district manager) in establishing pricing levels
• Ensuring all team members continually improve their skills
• Complete team member performance evaluations
• Ensuring the store is organized and operating according to all company policies and procedures.

Skills on Resume: 

• Sales Direction (Soft Skills)
• Customer Service (Soft Skills)
• Team Supervision (Soft Skills)
• Talent Hiring (Hard Skills)
• Pricing Strategy (Hard Skills)
• Skills Development (Soft Skills)
• Performance Reviews (Hard Skills)
• Policy Compliance (Hard Skills)

Job Summary: 

• Lead and motivate the team to achieve sales targets and KPIs, also manage the results periodically to ensure maximum sales performance.
• Execute the retail sales plans and business strategies, look after the sales performance, and propose an alternative business plan to achieve the targets.
• Be responsible for implementing retail marketing promotions and sales activities
• Make sure all in-store visual merchandising presentation is aligned with VM plans and standards.
• Maintain the excellence of the customer service standard from the store operations team.
• Maintain the stock level and inventory storage.
• Identify training needs for the store level and develop the respective training programmes
• Conduct competitor analysis and provide regular market updates to management.
• Be responsible for loss prevention in all areas of cash controls, risk management, security, and store management, as well as occupational safety and health management.
• Be responsible for store manpower planning, to make sure the staff cost aligns with the business performance
• Prepare monthly roster and sales-related reports
• Assist in recruiting and be responsible for the store employees' turnover rate

Skills on Resume: 

• Sales Targeting (Hard Skills)
• Team Motivation (Soft Skills)
• Retail Marketing (Hard Skills)
• Visual Merchandising (Hard Skills)
• Customer Service (Soft Skills)
• Inventory Control (Hard Skills)
• Competitor Analysis (Hard Skills)
• Loss Prevention (Hard Skills)

Job Summary: 

• Achieve KPI targets and maximise the sales performance of the store
• Ensure all team members are providing market-leading customer service at all times
• Control branch expenses and staffing costs, ensuring maximum profitability for the store
• Effectively manage and develop the sales team within the store and maintain overall standards
• Communicate well verbally and in writing to support and lead the team.
• Perform customer care duties to provide high levels of service.
• Execute merchandising strategies to support store sales growth.
• Manage the store inventory and assets to maintain profitability.

Skills on Resume: 

• KPI Achievement (Hard Skills)
• Customer Service (Soft Skills)
• Expense Control (Hard Skills)
• Team Management (Soft Skills)
• Written Communication (Soft Skills)
• Customer Care (Soft Skills)
• Merchandising Strategy (Hard Skills)
• Inventory Control (Hard Skills)