RETAIL ASSISTANT RESUME EXAMPLE

Published: Nov 27, 2025 - The Retail Assistant manages daily office administration, handles communication channels, and coordinates travel, mail, and expense processing to support the General Manager and broader team. This role involves organizing staff meetings and events, assisting with new-starter inductions, maintaining office supplies, and overseeing suppliers and vendors to ensure smooth workplace operations. The assistant also supports departmental needs by collecting and dispatching materials, upholding internal communication standards, and ensuring high-quality service across office functions.

Tips for Retail Assistant Skills and Responsibilities on a Resume

1. Retail Assistant, Maple Grove Home Goods, Asheville, NC

Job Summary: 

  • Meeting and greeting customers
  • Helping customers find what they are looking for, sizes, etc, or ordering in for them
  • Answering calls coming into the store
  • Unpacking and restocking the shop from the warehouse
  • Stocking take and check
  • Assisting with some events on an occasional Saturday morning.


Skills on Resume: 

  • Customer Service (Soft Skills)
  • Product Knowledge (Hard Skills)
  • Communication Skills (Soft Skills)
  • Phone Handling (Hard Skills)
  • Inventory Management (Hard Skills)
  • Stock Checking (Hard Skills)
  • Team Collaboration (Soft Skills)
  • Event Assistance (Soft Skills)

2. Retail Assistant, Blue Harbor Outfitters, Salem, OR

Job Summary: 

  • Perform quality checks on all products
  • Maintain the stock room in an organized, clean, and tidy manner
  • Assist in sorting and organizing daily deliveries from the warehouse to the boutique
  • Keep an accurate record of stock inventory and enter data into the system
  • Assist in stock transfers, packing, and gift-wrapping
  • Administrative shipping/invoicing support
  • Answer phone enquiries on products
  • Assist in queue management and safe distancing measures


Skills on Resume: 

  • Quality Control (Hard Skills)
  • Stock Organization (Hard Skills)
  • Delivery Handling (Hard Skills)
  • Inventory Management (Hard Skills)
  • Packaging Skills (Hard Skills)
  • Administrative Support (Hard Skills)
  • Phone Communication (Soft Skills)
  • Customer Management (Soft Skills)

3. Retail Assistant, Cornerstone Craft Market, Boulder, CO

Job Summary: 

  • Greeting and serving customers as they emerge from the tour into the studio shop
  • Advising and assisting with stock queries, conducting customer transactions, replenishing the shopfloor, and assisting with shop deliveries
  • Be responsible for keeping the magic alive as the guests end the tour, and ultimately be the lasting impression as they exit the shop.
  • Make packaging for online orders
  • Check the condition of the shirt in good condition
  • Serve customers in the store


Skills on Resume: 

  • Customer Service (Soft Skills)
  • Sales Assistance (Soft Skills)
  • Product Knowledge (Hard Skills)
  • Shop Replenishment (Hard Skills)
  • Packaging Skills (Hard Skills)
  • Quality Checking (Hard Skills)
  • Cash Handling (Hard Skills)
  • Guest Engagement (Soft Skills)

4. Retail Assistant, Willow & Pine Interiors, Spokane, WA

Job Summary: 

  • Drives and manages the customer journey from start to finish.
  • Educate customers on the advantages of using electric vehicles and explain how the infrastructure has developed.
  • Use the specialist skills to recommend BP pulse products that meet customer requirements, supporting them through the EV transition process.
  • Produce lead capture referrals for both the OEM team and branded partners.
  • Take part in events such as product launches and ride and drive events, requiring be ability to control and engage a large group.
  • Completion of daily tasks
  • Open and close procedures, general admin, and fleet preparation.


Skills on Resume: 

  • Customer Journey (Soft Skills)
  • EV Knowledge (Hard Skills)
  • Product Recommendation (Soft Skills)
  • Lead Generation (Hard Skills)
  • Event Coordination (Soft Skills)
  • Group Engagement (Soft Skills)
  • Administrative Tasks (Hard Skills)
  • Fleet Management (Hard Skills)

5. Retail Assistant, Evergreen Specialty Foods, Burlington, VT

Job Summary: 

  • Ensure consistent and smooth communication between the Region HQ Team and the local retail Teams
  • IT system operation and administration
  • Create and update records, ensuring accuracy and validity of information
  • Schedule and plan meetings and appointments
  • Track key projects and tasks of the Region Retail Team
  • Prepare reports, presentations, and documents based on the requirements of the Retail Director or Team members
  • Assist in the smooth running of the business


Skills on Resume: 

  • Team Communication (Soft Skills)
  • IT Administration (Hard Skills)
  • Data Management (Hard Skills)
  • Meeting Coordination (Soft Skills)
  • Project Tracking (Hard Skills)
  • Report Preparation (Hard Skills)
  • Document Creation (Hard Skills)
  • Business Support (Soft Skills)

6. Retail Assistant, Sunrise Health & Wellness Shop, Tempe, AZ

Job Summary: 

  • Greet customers in a warm and friendly manner
  • Identify customers' needs and wants
  • Educate customers on the most suitable products
  • Answer any queries customers may have
  • Make consistent sales and achieve sales KPIs


Skills on Resume: 

  • Customer Service (Soft Skills)
  • Needs Assessment (Soft Skills)
  • Product Knowledge (Hard Skills)
  • Communication Skills (Soft Skills)
  • Sales Performance (Hard Skills)
  • Goal Achievement (Soft Skills)
  • Customer Engagement (Soft Skills)
  • Query Handling (Soft Skills)

7. Retail Assistant, Riverbend Outdoor Supply, Sioux Falls, SD

Job Summary: 

  • Deliver exceptional customer service
  • Maintain up-to-date knowledge on products
  • Follow up on any customer enquiries to secure sales
  • Assist with any administrative duties
  • Monitor stock and ensure all equipment is functional and accurate
  • Assist with daily banking


Skills on Resume: 

  • Customer Service (Soft Skills)
  • Product Knowledge (Hard Skills)
  • Sales Follow-Up (Soft Skills)
  • Administrative Support (Hard Skills)
  • Stock Monitoring (Hard Skills)
  • Equipment Maintenance (Hard Skills)
  • Banking Assistance (Hard Skills)
  • Customer Engagement (Soft Skills)

8. Retail Assistant, Oaklane Books & Stationery, Albany, NY

Job Summary: 

  • Dealing with customers face-to-face and over the phone
  • Processing orders using internal systems
  • Conducting occasional client visits to maintain relationships
  • Developing in-depth product knowledge continuously
  • Managing stock levels and inventory effectively
  • Keeping a clean and presentable shop floor


Skills on Resume: 

  • Customer Interaction (Soft Skills)
  • Order Processing (Hard Skills)
  • Client Relations (Soft Skills)
  • Product Knowledge (Hard Skills)
  • Inventory Management (Hard Skills)
  • Stock Control (Hard Skills)
  • Store Maintenance (Hard Skills)
  • Relationship Building (Soft Skills)

9. Retail Assistant, Harborlight Clothing Co., Mobile, AL

Job Summary: 

  • Organising the teamwear stock room, including customer collection points.
  • Serving customers, offering advice, and providing product information.
  • Producing restocking and communicating this information with other Teamwear members.
  • Answering phone calls and teamwear-related emails
  • Helping to create Social Media content, including photography and video


Skills on Resume: 

  • Stock Organization (Hard Skills)
  • Customer Service (Soft Skills)
  • Product Knowledge (Hard Skills)
  • Team Communication (Soft Skills)
  • Phone Handling (Hard Skills)
  • Email Management (Hard Skills)
  • Content Creation (Hard Skills)
  • Social Media (Hard Skills)

10. Retail Assistant, Prairie Lane Furnishings, Des Moines, IA

Job Summary: 

  • Process and fulfill customer orders accurately
  • Report on sales and order fulfillment regularly
  • Stock takes, delivery intakes, prepping stock, handling of returns, and exchanges.
  • Provide excellent customer service, answering customer queries and emails.
  • Involved with social media, PR, and digital marketing.
  • Content creation, planning shoots, TikTok, Instagram, and Snapchat.
  • Identify graphic design projects.


Skills on Resume: 

  • Order Fulfillment (Hard Skills)
  • Sales Reporting (Hard Skills)
  • Stock Management (Hard Skills)
  • Customer Service (Soft Skills)
  • Email Communication (Soft Skills)
  • Digital Marketing (Hard Skills)
  • Content Creation (Hard Skills)
  • Graphic Design (Hard Skills)

11. Retail Assistant, Midtown Artisan Collective, Knoxville, TN

Job Summary: 

  • Serve customers, ensuring they have a good experience and are assisted courteously
  • Process sales in an efficient and accurate manner
  • Keep the shop properly stocked and well-presented
  • Participate in team activities, demonstrating a supportive approach to other mission members, volunteers, and alternate workforce members
  • Provide exceptional customer service where the customer will have a memorable and meaningful experience in the store
  • Ensure the store is maintained at its best at all times
  • Stock products on shelves and label correctly
  • Operate registers and calculate change manually


Skills on Resume: 

  • Customer Service (Soft Skills)
  • Sales Processing (Hard Skills)
  • Store Presentation (Hard Skills)
  • Team Collaboration (Soft Skills)
  • Customer Engagement (Soft Skills)
  • Store Maintenance (Hard Skills)
  • Stock Management (Hard Skills)
  • Cash Handling (Hard Skills)

12. Retail Assistant, Silver Trail Pet Supplies, Madison, WI

Job Summary: 

  • Be responsible for in-store sales and daily retail operations
  • Communication of the brand story to retail customers
  • Attend to customer inquiries/product recommendations
  • Provide a high level of customer service as a reflection of the brand values
  • Inventory management/Administrative duties in relation to sales
  • Upkeep of fixtures and merchandise


Skills on Resume: 

  • Sales Management (Hard Skills)
  • Brand Communication (Soft Skills)
  • Customer Engagement (Soft Skills)
  • Product Knowledge (Hard Skills)
  • Inventory Management (Hard Skills)
  • Administrative Support (Hard Skills)
  • Store Maintenance (Hard Skills)
  • Customer Service (Soft Skills)

13. Retail Assistant, Orchard View Market, Savannah, GA

Job Summary: 

  • Manage general admin tasks, customer service, and cashier tasks
  • Manage the parcel and cash processing, disbursement, and day-to-day routine.
  • Find new potential customers in the assigned area to propose the company's service and gain trust from new prospects
  • Daily report to supervisor on performance, SLAs, all problem issues handling, and other KPI measurements
  • Assist the customer with the delivery process.
  • Attend to walk-in customers.
  • Manage communication with customers and related people in all communication channels.
  • Be responsible for ensuring customer information is accurate.


Skills on Resume: 

  • Administrative Management (Hard Skills)
  • Cash Handling (Hard Skills)
  • Customer Acquisition (Soft Skills)
  • Performance Reporting (Hard Skills)
  • Delivery Assistance (Soft Skills)
  • Customer Service (Soft Skills)
  • Multichannel Communication (Soft Skills)
  • Data Accuracy (Hard Skills)

14. Retail Assistant, Beacon Hill Music & Audio, Manchester, NH

Job Summary: 

  • Helps provide information on products and promotions held at store branches.
  • Provide fast, friendly, and effective service to customers
  • Conduct stocking activities
  • Conduct stock replenishment activities on display shelves
  • Conduct finishing and cleaning activities of the exhibition space
  • Ensure store branches are in a neat and orderly condition according to the standards set by the company


Skills on Resume: 

  • Product Knowledge (Hard Skills)
  • Customer Service (Soft Skills)
  • Stock Management (Hard Skills)
  • Shelf Replenishment (Hard Skills)
  • Store Maintenance (Hard Skills)
  • Cleaning Skills (Hard Skills)
  • Visual Merchandising (Hard Skills)
  • Team Collaboration (Soft Skills)

15. Retail Assistant, Rustic Ridge Home Store, Billings, MT

Job Summary: 

  • Make distributor sales orders and follow-up shipments.
  • Check and review the product request from distributors, making sure the total amount does not exceed the request limit for each distributor.
  • Monitor the production flow in the factory to ensure it runs smoothly and can fulfill product requests on time.
  • Communicate with the distributor if production activities face problems related to the shipment.
  • Make daily and monthly sales reports and data analysis.
  • Communicate and solve the problems related to the order and sales system.


Skills on Resume: 

  • Order Management (Hard Skills)
  • Shipment Coordination (Hard Skills)
  • Production Monitoring (Hard Skills)
  • Distributor Communication (Soft Skills)
  • Sales Reporting (Hard Skills)
  • Data Analysis (Hard Skills)
  • Problem Solving (Soft Skills)
  • System Management (Hard Skills)

16. Retail Assistant, Cityview Electronics Depot, Fresno, CA

Job Summary: 

  • Attend to shoppers' inquiries, such as types of plants that are suitable for indoor/outdoor, and how to take care.
  • Monitor the health of all plants and green scapes, ensure the shelf and walkways are clear of soil, debris, and litter.
  • Keep track of stock and submit it to the store supervisor at the end of each working day.
  • Assist in receiving stock, product display, and managing outlet operations.
  • Take the initiative to update the supervisor from time to time.


Skills on Resume: 

  • Customer Assistance (Soft Skills)
  • Plant Knowledge (Hard Skills)
  • Plant Maintenance (Hard Skills)
  • Stock Management (Hard Skills)
  • Store Operations (Hard Skills)
  • Product Display (Hard Skills)
  • Team Communication (Soft Skills)
  • Reporting Skills (Hard Skills)

17. Retail Assistant, Horizon Kids Boutique, Lubbock, TX

Job Summary: 

  • Manage office general administration
  • Handle phone calls, both inbound and outbound
  • Book, coordinate, and manage detailed travel schedules and itineraries for the General Manager
  • Process monthly expenses and invoices
  • Organize lunches, dinners, meetings, and gifts for staff members
  • Package, label, dispatch, and maintain records of local and international mail according to 
  • Collect, open, and forward all incoming mail to the appropriate staff member
  • Assist in the induction and training of new staff in office protocols
  • Provide inductions for office new starters
  • Frequent and high-quality communication about events, facilities, and expected internal etiquette
  • Support office departments in daily activities such as collecting, packing, and shipping architectural samples for projects in development
  • Plan and order of office supplies (paper, envelopes, office material, and printing material)
  • Coordinate suppliers to the office (cleaner, security, stationery, kitchen and bathroom supplies, couriers, catering, etc.)
  • Manage vendors for all landlines, mobile phones, and internet, as well as for delivery options for office team members


Skills on Resume: 

  • Office Administration (Hard Skills)
  • Phone Handling (Hard Skills)
  • Travel Coordination (Hard Skills)
  • Expense Processing (Hard Skills)
  • Event Organization (Soft Skills)
  • Mail Management (Hard Skills)
  • Staff Training (Soft Skills)
  • Vendor Coordination (Hard Skills)

18. Retail Assistant, Lakeside Craft & Hobby Center, Kalamazoo, MI

Job Summary: 

  • Monitor, restock, and reorder Products
  • Manage replenishment and merchandising.
  • Fulfill customer demands and queries
  • Provide recommendations and upselling of products
  • In-store display and cleanliness upkeep


Skills on Resume: 

  • Stock Management (Hard Skills)
  • Merchandising Skills (Hard Skills)
  • Customer Service (Soft Skills)
  • Product Recommendation (Soft Skills)
  • Upselling Skills (Soft Skills)
  • Inventory Replenishment (Hard Skills)
  • Store Maintenance (Hard Skills)
  • Display Management (Hard Skills)

19. Retail Assistant, Seaside Artisan Gallery, Pensacola, FL

Job Summary: 

  • Open and close of a retail store
  • Provide good customer service to all customers
  • Organized and able to display products neatly on shelves
  • Perform stock inventory and stock replenishment timely and accurate manner
  • Ensure the retail store is clean and tidy at all times


Skills on Resume: 

  • Store Operations (Hard Skills)
  • Customer Service (Soft Skills)
  • Product Display (Hard Skills)
  • Stock Management (Hard Skills)
  • Inventory Replenishment (Hard Skills)
  • Store Maintenance (Hard Skills)
  • Time Management (Soft Skills)
  • Team Collaboration (Soft Skills)

20. Retail Assistant, Meadowbrook Garden & Floral, Fort Wayne, IN

Job Summary: 

  • Quality checking of the stocks when they arrive to ensure.
  • Ensuring all the respective displays are properly stocked and organized.
  • Ensuring the proper signage, right price, and promotions are on display.
  • Checking of products on display to ensure the integrity and freshness of the products is maintained.
  • Monitoring and managing the stock inventory, which includes packing, weighing, and rotating stocks.
  • Ensuring the store and stock room remain clean, organized, and in compliance with the safety regulations.
  • Handling customer queries, engaging with product information, and assisting in various tasks such as weighing of produce.
  • Supporting the activation of marketing activations
  • Supporting e-commerce purchases by packing based on the orders.


Skills on Resume: 

  • Stock Inspection (Hard Skills)
  • Display Management (Hard Skills)
  • Price Verification (Hard Skills)
  • Product Quality (Hard Skills)
  • Inventory Management (Hard Skills)
  • Store Maintenance (Hard Skills)
  • Customer Service (Soft Skills)
  • Order Packing (Hard Skills)

21. Retail Assistant, Timberline Sports & Apparel, Boise, ID

Job Summary: 

  • Plan, manage, and monitor daily activities on operations from end to end.
  • Monitor the operation process.
  • Motivate, manage to achieve the target.
  • Maximize sales and profit.
  • Manage inventory and stock.
  • Provide a high standard of customer service and satisfaction.
  • Arrange and display stocks.
  • Provide product information to customers.


Skills on Resume: 

  • Operations Management (Hard Skills)
  • Process Monitoring (Hard Skills)
  • Team Leadership (Soft Skills)
  • Sales Optimization (Hard Skills)
  • Inventory Management (Hard Skills)
  • Customer Service (Soft Skills)
  • Stock Display (Hard Skills)
  • Product Knowledge (Hard Skills)