Job Summary: 

• Focus on driving sales and delivering refined customer service while demonstrating strong and organized clienteling skills
• Develop strategies and plans to achieve sales results through clienteling, superior customer service, and store events
• Maintains up-to-date product knowledge, shop standards, policy, and procedure updates, and upcoming promotions and events
• Ensure a consistent, quality experience for customers
• Create custom gift assortments to accommodate guest needs
• Resolve customer issues with outstanding service and diplomatic skills
• Apply strategic thinking and personal ownership to continue sales growth
• Coach, motivate, and support team members to achieve personal sales goals and growth
• Maintain open lines of communication with the team and the Director, and participate in weekly Shop meetings
• Consistently implement the company's visual presentation and merchandising standards 
• Be responsible for the shop and merchandise, stay on task, and take initiative to see what needs to be done in the shop or in storage areas
• Assist with the monthly inventory of shops, storage areas, and satellite retail locations

Skills on Resume: 

• Sales Strategy (Hard Skills)
• Customer Service (Soft Skills)
• Client Relationship (Soft Skills)
• Product Knowledge (Hard Skills)
• Visual Merchandising (Hard Skills)
• Conflict Resolution (Soft Skills)
• Team Leadership (Soft Skills)
• Inventory Management (Hard Skills)

Job Summary: 

• Work with internal winery clients, such as the wholesale team members and managers/directors, to schedule, set up, host, and tear down events and tours for internal needs.
• Assist with scheduled onsite events, including private events as well as public events
• Set up, hosting, and tearing down events.
• Provide administrative event support to the Events and Hospitality Manager by assisting with event inquiries and booking private events, wine experiences, and private/VIP picnics.
• Update and maintain the company calendar to reflect various events occurring at the winery.
• Attend and assist with off-site events

Skills on Resume: 

• Event Coordination (Hard Skills)
• Client Communication (Soft Skills)
• Time Management (Soft Skills)
• Administrative Support (Hard Skills)
• Calendar Management (Hard Skills)
• Team Collaboration (Soft Skills)
• Customer Service (Soft Skills)
• Event Setup (Hard Skills)

Job Summary: 

• Prepare sales action plans and strategies
• Schedule sales activity
• Maintain customer database
• Maintain sales and promotional materials
• Make sales calls to new and existing customers
• Participate in cold calling
• Maintain sales activity records and prepare sales reports
• Ensure customer service satisfaction and good customer relationships
• Follow up on sales activity
• Conduct market research
• Participate in sales events

Skills on Resume: 

• Sales Planning (Hard Skills)
• Customer Database (Hard Skills)
• Promotional Management (Hard Skills)
• Cold Calling (Hard Skills)
• Market Research (Hard Skills)
• Customer Relations (Soft Skills)
• Time Management (Soft Skills)
• Sales Reporting (Hard Skills)

Job Summary: 

• Greet customers and answer any questions they may have.
• Accurately operating cash registers and providing customers with professional service.
• Increasing in-store sales, cross-selling products, and directing customers to merchandise.
• Assisting in maintaining the stock room and helping to set up displays within the store.
• Maintaining business tidiness and appearance by keeping the area cleaned and organized at all times.

Skills on Resume: 

• Customer Service (Soft Skills)
• Cash Handling (Hard Skills)
• Sales Promotion (Hard Skills)
• Product Knowledge (Hard Skills)
• Stock Management (Hard Skills)
• Visual Merchandising (Hard Skills)
• Organization Skills (Soft Skills)
• Communication Skills (Soft Skills)

Job Summary: 

• Monitors sales records and researches pricing policies to ensure the retail stores remain competitive. 
• Provides customer service through the operation of a point of sale register system, taking phone orders, and conducting sales within a retail setting.
• Assists with stocking merchandise and effectively displaying merchandise. 
• Assists with opening and closing duties of the retail shop.
• Assists in the planning and development of courses of action to achieve the department/service goals and coordinates operating functions.
• Works closely with volunteers, vendors, customers, employees, visitors, and patients and develops/maintains good rapport with same.
• Leads volunteers to perform the work required to achieve the identified goals of the department service. 
• Advises on recruiting for volunteer staff and coordinates volunteers assigned to the shop.
• Coordinates and performs activities to meet department/service goals. 
• Coordinates and participates in processes to validate achievement of goals to meet/exceed customer expectations.
• Implements methods for feedback from customers. 
• Assists in the coordination of the daily operations of the thrift shop. 
• Provides supplies and services to all company facilities in the region. 
• Customers are internal company materials management facility departments.

Skills on Resume: 

• Sales Analysis (Hard Skills)
• Customer Service (Soft Skills)
• Merchandise Display (Hard Skills)
• Store Operations (Hard Skills)
• Team Coordination (Soft Skills)
• Volunteer Management (Soft Skills)
• Recruitment Support (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Provide and maintain excellent, professional, and personalized service to customers
• Build and maintain positive working relationships with co-workers
• Manage inventory and maintain the presentable condition of the store (basic housekeeping)
• Adhere to SOP at all times
• Stock and maintain merchandise displays
• Receive and process cash or credit payments
• Assist in keeping the retail area clean at all times

Skills on Resume: 

• Customer Service (Soft Skills)
• Team Collaboration (Soft Skills)
• Inventory Management (Hard Skills)
• SOP Compliance (Hard Skills)
• Merchandise Display (Hard Skills)
• Cash Handling (Hard Skills)
• Store Maintenance (Hard Skills)
• Communication Skills (Soft Skills)

Job Summary: 

• Welcome guests and offer assistance throughout the customer’s full shopping experience.
• Maintain knowledge of product lines to assist customers in a friendly manner.
• Provide an exceptional customer service experience by exceeding their expectations, demonstrating knowledge of the products, as well as the history and brand development
• Contribute to the daily operations of the store by maintaining a neat and organized storefront and stockroom
• Accurately total, process, and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards, and making change
• Follow all company policies and procedures

Skills on Resume: 

• Customer Service (Soft Skills)
• Product Knowledge (Hard Skills)
• Sales Assistance (Soft Skills)
• Store Organization (Hard Skills)
• Cash Handling (Hard Skills)
• POS Operation (Hard Skills)
• Team Collaboration (Soft Skills)
• Policy Compliance (Hard Skills)

Job Summary: 

• Perform opening and closing duties.
• Conduct and assist in coordinating reserved experiences.
• Provide and lead sensational customer service.
• Assist with weekly ordering of food and supplies.
• Assist in the receiving, unpacking, and labeling of all food and merchandise orders.
• Receive and reconcile retail and food invoices for payment.
• Assist with weekly planning of food preparation and follow up with the food prep team.
• Assist the Hospitality Director in the maintenance of food expiration dates and cleanliness, as well as the organization of stockroom/warehouse storage.
• Provide general administrative support for the Hospitality Management Team.
• Assist with answering phones and general customer inquiries.

Skills on Resume: 

• Customer Service (Soft Skills)
• Event Coordination (Hard Skills)
• Inventory Management (Hard Skills)
• Order Processing (Hard Skills)
• Invoice Reconciliation (Hard Skills)
• Food Preparation (Hard Skills)
• Administrative Support (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Achieve personal KPIs
• Deliver total customer satisfaction
• Assist customers in understanding why the products meet their needs
• Follow the end-to-end customer journey from entering the store to leaving the store
• Open and close sales transactions, including processing sales in line with company procedure
• Uphold company values in day-to-day work
• Encourage continuous improvement through ongoing feedback
• Be responsible for maintaining health, safety, and environmental standards in the store
• Help to ensure the store remains commercial, following the given guidelines, for example, visual merchandising and stockroom standards
• Protect the New Balance brand and assets at all times
• Actively own the own learning, for example, product knowledge, product fit
• Adhere to all company policies and procedures

Skills on Resume: 

• Sales Performance (Hard Skills)
• Customer Service (Soft Skills)
• Product Knowledge (Hard Skills)
• Sales Processing (Hard Skills)
• Visual Merchandising (Hard Skills)
• Health Compliance (Hard Skills)
• Continuous Improvement (Soft Skills)
• Brand Protection (Soft Skills)

Job Summary: 

• Welcome the visitors with a big smile and provide the absolute best customer experience.
• Advise customers by giving expert product advice and making them feel at home.
• Assist with club events, ensuring that the experiences for the customers are executed professionally.
• Actively contribute to the achievement of monthly sales and delivery targets.
• Ensure that the club always looks and feels at its best, kept nice and neat.
• Execute customer test drives

Skills on Resume: 

• Customer Service (Soft Skills)
• Product Knowledge (Hard Skills)
• Sales Targeting (Hard Skills)
• Event Coordination (Hard Skills)
• Store Maintenance (Hard Skills)
• Communication Skills (Soft Skills)
• Customer Engagement (Soft Skills)
• Test Drive (Hard Skills)

Job Summary: 

• Assist the Store Manager in the day-to-day operations of the gallery
• Assist guests and customers, including receiving walk-in guests and customers, directing guests and customers to the various parts of the gallery, sharing the expertise of products, and providing sales recommendations
• Provide the general upkeeping of the visual merchandising display in the gallery, ensuring outstanding cleanliness and maintenance of the store
• Perform sales transactions, delivery orders, upselling of products, and cashiering duties
• Maintain housekeeping and inventory duties
• Handle telephonic queries and feedback
• Manage the delivery of services to guests consistent with the company’s core service standards, brand attributes, and compliance

Skills on Resume: 

• Store Operations (Hard Skills)
• Customer Service (Soft Skills)
• Product Knowledge (Hard Skills)
• Visual Merchandising (Hard Skills)
• Sales Processing (Hard Skills)
• Inventory Management (Hard Skills)
• Communication Skills (Soft Skills)
• Service Compliance (Hard Skills)

Job Summary: 

• Ensures high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivers sales, outstanding customer experience, and operational expectations
• Develops positive relationships with consumers and teammates
• Connects with every customer by asking open-ended questions to assess needs
• Learns and shares expertise on products and trends to fit customers' needs
• Maintains an awareness of all product knowledge, and current or upcoming products/trends
• Contributes to a positive and inclusive work environment

Skills on Resume: 

• Customer Service (Soft Skills)
• Product Knowledge (Hard Skills)
• Sales Performance (Hard Skills)
• Team Collaboration (Soft Skills)
• Customer Engagement (Soft Skills)
• Trend Awareness (Hard Skills)
• Communication Skills (Soft Skills)
• Workplace Inclusion (Soft Skills)

Job Summary: 

• Assist in handling retail sales and all guest requests to ensure smooth and efficient operation at all times
• Provide a high standard of service to all guests
• Replenish stock on the selling floor and assist in monitoring the stock levels of the merchandise for stock replenishment promptly
• Assist in doing the monthly inventory count
• Maintain the cleanliness and tidiness of the shop at all times

Skills on Resume: 

• Customer Service (Soft Skills)
• Stock Replenishment (Hard Skills)
• Inventory Management (Hard Skills)
• Sales Assistance (Soft Skills)
• Store Maintenance (Hard Skills)
• Team Collaboration (Soft Skills)
• Cash Handling (Hard Skills)
• Organization Skills (Soft Skills)